Curriculum Vitae

Abhishek Nigam+91 7827049242abhisheknigam90@gmail.com

Career Objective

A career with an organization that will use my skills and abilities in a capacity, where I can effectively contribute to operations in any capacity that best matches my skills and experience.

Work Experience

Company : UP Hotels Clarks Limited(Present Organization from Dec, 2010 till date) 25 Hotels all across India under the Brand Name of NEW DELHI/NCR( PACIFIC MALL, KAUSHAMBI, GHAZIABAD, SAHIBABAD) , GOA, BANGALORE, HUBLI, ALWAR, NEW DELHI (NEHRU PLACE, KAILASH COLONY), AMRITSAR, BAREILLY, GURGAON, DEHRADUN, PUNE, LUCKNOW, HARIDWAR, JIM CORBETT, PATNA, HALDWANI, FARIDABAD, GADAG ( KARNATAKA), MORADABAD, AGRA.

Assistant Manager Sales10th March 2014 (11 months)

Handling Sales & Marketing as a Assistant Manager Sales at corporate office based at Sant Nagar, East of Kailash, New Delhi. where following are the details which i try to achieve :-

Strategy formulation for the unit & ourself, in order to achieve a greater market share. Co-ordinate with finance dept. for monitoring credit and resolve financial issues Design and develop sales & marketing plans/programs for the unit to ensure customer loyalty and

maximum revenue Creating a network of -high potential customers and trade partners for enhancing brand awareness

and hotel sales Build an accurate and effective database of current and potential guests/accounts Co-ordinate with the Front Office & F & B Manager regarding daily sales, VIPs, regulars and other

guest requirements Build relationships, network & maintain regular contacts with corporate and individual customers,

bookers, media, hoteliers and socialites

Area Handling Central Reservations Senior Reservations Executive 01st Feb 2013 to 10th March 2014 (01year -03months)

Handling Central Reservations for entire group. Interaction with the Clients for booking enquires and doing follow-ups for payments / vouchers

etc. Liaising with existing clients and travel agencies. Handling of all inbound enquiries – FIT/GIT. Monthly reporting of revenue / room nights. Client servicing. Ensuring customer satisfaction by achieving delivery of service quality and replying of emails etc.

Reservations Executive 01st Feb 2012 to 01st Jan’2013 (01year -01month)

Handling Central Reservations for entire group.

Interaction with the Clients for booking enquires and doing follow-ups for payments / vouchers etc.

Liaising with existing clients and travel agencies. Handling of all inbound enquiries – FIT/GIT. Monthly reporting of revenue / room nights. Client servicing. Ensuring customer satisfaction by achieving delivery of service quality and replying of emails etc. Achievements

Sales Coordinator 01st Dec’ 2010 to 01st Jan’2012 (01year -02months)

Provide support to the sales team in executing contracts, proposals, and correspondence. Assist with sales efforts in soliciting new business and in selling guest rooms, meeting space. Answers and Responds to incoming telephone calls Oversee office equipment maintenance To forward all potential sales leads to the relevant team member with detailed information. To prepare & ensure sales & corporate contracts with clients are correct as and when required by

the sales team Liaising with the Reservations Department on various reservations bookings when required Print reports for Sales Managers, Revenue Manager and Director of Sales. Other duties as assigned by the Sales Managers, Revenue Managers or Director of Sales To carry out any other duties as and when necessary in order to maintain the standards of the

Hotel, to fulfill the expectations of the guests and to meet with the reasonable requirements of the Management Team.

Responsibility Handling queries from travel Agents and Corporate companies. Acting as a central point of contact from the sales department for all Promotional schemes

floated. Maintaining loyalty, & confidentiality. Preparation of product Presentation /demos & delivery to clients. Coordination of sales activities with internal & external customers.

ACADEMIC RECORD

DEGREE/EXAMINATION INSTITUTE/UNIVERSITY/BOARD YEAR DIVISION

B.com Delhi University 2012 III

XII

School,CBSE-Delhi

2008 I

XJain sr. sec

School,CBSE-Delhi

2006 II

Skills and Abilities

Ability to analyze problems/issues. Fast Learner, willing to shoulder challenges and responsibilities. Self motivated to learn new technologies and work hard. Good team player.

Professional Skills

MS-Office : Word, Excel, Power Point, Internet etc. Operating System : Windows 98/2000/2003/2007 Professional & XP

Technical Expertise

Operating systems IDS, Synix

MS Office MS Word, MS Excel, MS Power Point

Outlook Express

Strength Hardworking and Determinate towards work Always ready to face the new challenges Quick learning ability Team player Self motivated

Personal Profile

Name : Abhishek Nigam

Father’s Name : Late Dr. N. K. Nigam

Date of Birth : 20th Nov, 1989

Nationality : Indian

Sex : Male

Languages known : English, Hindi

Marital status : Unmarried

Hobbies : Playing Cricket, Riding Bike

DECLARATION

The above-mentioned information is true as per my knowledge and I take complete responsibility it has been provided by me.

Date:

Place: (Abhishek Nigam)