CURRICULUM VITAE

ABDUL MANNAN Al Quoz, R- 61Oasis village Mobile : +971555895736/+971508768124 Email: abdulmannan_cool@yahoo.com

OBJECTIVE

To work in professional organization by doing a challenging job that helps me in gaining competitive edge and learning to grow and reach my personal goals as well as organization goals.

EDUCATIONAL QUALIFICATION:

QUALIFICATION YEAR INSTITUTION SPECIALISATION PERCENTAGE

BACHELOR OF HOTEL MANAGEMENT(B.H.M)

2006-2010 (4 Year)

Bangalore University

N/A

65%

12th 2003 B.I.E.C

Science

59%

10th 2001 B.S.E.B N/A

65%

Awards and Achievements

• Many time I personally recognise in Tripa Avisor.• Amazing comments in Trip Advisor for outstanding service delivery to our guests. • Awarded as Star of the month (colleague of the month) in Plaj restaurant(Jumeirah

Zabeel Saray)

Work Experience :-

Donatello hotel (Dubai, U.A.E.)Currently working with Donatello hotel as a F&B Supervisor.Situated midway between downtwon and Dubai Marina, near Mall the Emirates. It is a boutique hotel.

Duration of Service Establishment Position

09 th February2015 – till date Donatello hotel (Dubai, U.A.E.)

F&B Supervisor of two outlet(In Room Dinning & All day Dinning Restaurant)

JumeirahZabeel Saray (Dubai, U.A.E.)Jumeirah Zabeel Saray is a resort located on the west crescent of The Palm in Dubai, United Arab Emirates. The resort is modelled after the palaces of the Ottoman period.Duration of Service Establishment Position

15th January 2012 – till 5th

January 2015 Jumeirah Zabeel Saray Hotel, Dubai.

Senior Waiter (Acting Team Leader) in Plaj restaurant.(Itlian restaurant)

Administrational

• Assist’s in controlling Department Form’s & Records including Attendance Data, Colleague records, Daily Briefing Sheets, Budgetary Reports & Customer Feedback.

• Guiding, Counseling & coaching to the new colleagues to meet the leading quality assurance satisfaction. (LQA Standards)

• Maintaining & communicating between Management, Outlet Manager & Colleagues.

• Making duty rota. checking the mining.

Operational

• Assisting the Manager in the Implementation of Marketing Strategies.

• Assisting the Outlet Manager & ensuring the Outlet meets the Standard at all times.

• Giving Training ideas to update F&B Knowledge & General Awareness of all Colleagues.

• Ensuring Opening & Closing checklist are completed on a Daily basis.

• Monitoring Guest Satisfaction & Responding to Feedback.

• Resuming full responsibility of the Outlet in the absence of Outlet manager.

Hotel Movenpick Bangalore, India.

A luxury upscale business hotel which is situated close to the city's business and shopping centre, for business hotel in Bangalore, India.

Duration of Service Establishment Position1stFebruary2011 – 31st

December2011.Movenpick Bangalore, India Food and Beverage Associate

(Food and beverage associate)

• Reports to senior executives to receive necessary instructions for the shift.• Attends the briefing given by the managers.• Sets the assigned tables and ensures that the services tools are well-stocked with

necessary equipments.• Preparing table plan in the restaurant according to reservation and guest in-house list (for

Groups, single, couples, family and reservation separate).• Handling section with taking food & beverage orders and settling bills.

Dominos pizza

Duration of Service Establishment PositionJuly 2010 – February 2011. Dominos

Pizza,Bangalore,IndiaAssociate Manager

Areas Of Expertise:-

• Task trainer• Team leadership• Operational management• Business development• Staff training and development• Customer satisfaction• Guest service• Stock / inventory control• Quality Assurance

Key skills and competencies

• Restaurant and Private dining Concepts

• Confidence and skills, at all articulate communication levels

• Excellent interpersonal and high level relationship building skills

• Strong planning, organizational and presentation skills

• Strong leadership and guest-focused team building skills

• Staff Training, Monitoring and Coaching

• Initiative and drive, problem solving and decision making

Industrial Exposure

• Completed 6 months industrial exposure training in Hotel TAJ BANJARA ATHYDERABAD in all the Departments of the Hotel.

Computer Skills

Successfully completed CCAE (Certificate in Computer Application and Essentials) which includes Computer Fundamental, M.S Office and Internet from Cyber Fort Technologies

PERSONAL PROFILE

Name : Abdul Mannan

Date of Birth : 5th February1987

Nationality : Indian

Languages Known : Read, Write & Speak – English, Hindi,Urdu & Bengali

Marital Status : Married

Height and Weight : 167 cm,65 kg

Hobbies : Reading, Travelling

Permanent Address : C/O- Tabarak Hussain, At/Post- Hatbalrampur,P.S- Abadpur,Barsoi,Katihar Bihar-855102,India

Passport Details : J0337778- Expiry 31/03/2020