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Abbott Australasia & the NPC Mike Wallace Representing Dianne Prince Dianne Prince Abbott Australia

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Page 1: Abbott Australasia & the NPC - GS1 · The Monash Project – our first step towards the NPC • In 2006 the pharmaceutical business joined the Monash Project. Our intent was to pilot

Abbott Australasia & the NPC

Mike Wallace

Representing

Dianne PrinceDianne Prince

Abbott Australia

Page 2: Abbott Australasia & the NPC - GS1 · The Monash Project – our first step towards the NPC • In 2006 the pharmaceutical business joined the Monash Project. Our intent was to pilot

Abbott at a Glance

– Market-leading

pharmaceuticals$14.4

$16.2$18.1

$20.0

$22.3

Our Business Strategy: DiversityWorldwide Sales

(dollars in billions)

$25.9 $29.5

2Company Confidential© 2009 Abbott

– Advanced

medical products

– Trusted infant, child and adult

nutritional products

Yearly Sales Growth

2002 2003 2004 2005 2006 2007 2008

Page 3: Abbott Australasia & the NPC - GS1 · The Monash Project – our first step towards the NPC • In 2006 the pharmaceutical business joined the Monash Project. Our intent was to pilot

Abbott in Australia

• Celebrated 70 years in Australia in 2007

• 300 + employees across AI, ANI, AV, ADD, APOC, ADC, AMD & AMO

• Core Pharmaceutical Products: Immunology, Cardiovascular, HIV Medicine, Metabolism, Anesthesia, Oncology

3Company Confidential© 2009 Abbott

Oncology

• We are committed to working with customers to improve supply chain processes for the benefit of both parties

Page 4: Abbott Australasia & the NPC - GS1 · The Monash Project – our first step towards the NPC • In 2006 the pharmaceutical business joined the Monash Project. Our intent was to pilot

Areas of Expertise

Pharmaceuticals Medical Products Nutritionals

Immunology

Anaesthesia

Anti-infectives

Cardiovascular

Diabetes Care

Diagnostics

Molecular

Vascular

Pediatric Nutrition

Medical Nutrition

Healthy Living

4Company Confidential© 2009 Abbott

Cardiovascular

Oncology

Neuroscience

Virology

Pain Care

Renal Care

Vascular

Hematology

Point of care

Spine

Animal health

Page 5: Abbott Australasia & the NPC - GS1 · The Monash Project – our first step towards the NPC • In 2006 the pharmaceutical business joined the Monash Project. Our intent was to pilot

Key Products

Pharmaceuticals Medical Products Nutritionals

Humira

Kaletra

Norvir

Redactil

Abbott PRISM

Architect

Emboshield

Perclose

Ensure

Glucerna

Isomil

Pedialyte

5Company Confidential© 2009 Abbott

Redactil

Synagis

Zemplar

Perclose

ProGlide

Starclose

Pedialyte

PediaSure

Similac

Page 6: Abbott Australasia & the NPC - GS1 · The Monash Project – our first step towards the NPC • In 2006 the pharmaceutical business joined the Monash Project. Our intent was to pilot

The Monash Project – our first step towards the NPC

• In 2006 the pharmaceutical business joined the Monash Project. Our intent was to pilot the use of standards in e-commerce between Abbott, Monash Medical Centre Pharmacy (Southern Health) & CH2

• Through involvement in the Monash Project we hoped to expand e-Commerce capability (limited to receipt of

6Company Confidential© 2009 Abbott

expand e-Commerce capability (limited to receipt of purchase orders via EDI from the major pharmaceutical wholesalers Sigma, API & Symbion).

Page 7: Abbott Australasia & the NPC - GS1 · The Monash Project – our first step towards the NPC • In 2006 the pharmaceutical business joined the Monash Project. Our intent was to pilot

The Monash Project Scope

• Harmonisation of GTINs and associated data

• Automatic & continuous sharing of item master data

• Purchase Order Receipt

7Company Confidential© 2009 Abbott

• Purchase Order Receipt

• Purchase Order Acknowledgement

• Advanced Shipping Notice

• Electronic Invoicing

Page 8: Abbott Australasia & the NPC - GS1 · The Monash Project – our first step towards the NPC • In 2006 the pharmaceutical business joined the Monash Project. Our intent was to pilot

Monash Project Concept and Scope

8Company Confidential© 2009 Abbott

Page 9: Abbott Australasia & the NPC - GS1 · The Monash Project – our first step towards the NPC • In 2006 the pharmaceutical business joined the Monash Project. Our intent was to pilot

The NPC Project – success factors

• The right team: Cross functional representation from Supply, Pricing, Regulatory, Customer Service, Distribution, IT, Finance

• Assistance from GS1 professional services

9Company Confidential© 2009 Abbott

• Assistance from GS1 professional services

• Education/Awareness

• Commitment to meeting the deadline

Page 10: Abbott Australasia & the NPC - GS1 · The Monash Project – our first step towards the NPC • In 2006 the pharmaceutical business joined the Monash Project. Our intent was to pilot

Challenges - Australia

• Changes within our business (strategy, systems, staff)

• Competing priorities for limited IT resources

• Local initiative/global company (interim GTINs)

10Company Confidential© 2009 Abbott

• Local initiative/global company (interim GTINs)

• Changes to business systems required to enable electronic trading

• Changing to the GS1 platform & NPC requirements

Page 11: Abbott Australasia & the NPC - GS1 · The Monash Project – our first step towards the NPC • In 2006 the pharmaceutical business joined the Monash Project. Our intent was to pilot

Challenges - Global

• Management awareness and understanding

• Multiple system landscapes

• ERP

• Master Data

• Mixed use products

• Nutritionals in one country are Pharmaceuticals in others

11Company Confidential© 2009 Abbott

• Nutritionals in one country are Pharmaceuticals in others

• Drug Device Combinations

• Attribute Proliferation

• How many attributes are enough?

• What is the true objective?

• Legacy numbering systems – Transition to GS1

• Internal

• External (Customers)

Page 12: Abbott Australasia & the NPC - GS1 · The Monash Project – our first step towards the NPC • In 2006 the pharmaceutical business joined the Monash Project. Our intent was to pilot

Benefits

• Efficiencies in maintaining product information for multiple customers in single source

• Reduction in error rates on orders

12Company Confidential© 2009 Abbott

• Improved communication between supplier & customers

• Learnings around e-Commerce, global standards, product identification

Page 13: Abbott Australasia & the NPC - GS1 · The Monash Project – our first step towards the NPC • In 2006 the pharmaceutical business joined the Monash Project. Our intent was to pilot

Learnings

• The benefits of e-Commerce, global standards, product identification

• The advantages of much improved communication between supplier and customers - greater sense of collaboration (and sometimes

13Company Confidential© 2009 Abbott

- greater sense of collaboration (and sometimes shared frustration)

• Get started even if you don’t have all the resources required - the future waits for no one & you can usually pick up what you need on the journey