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TRANSCRIPT
ABA Mid-Year Consumer Update
Todd Hale, Retail Insights Thought Leader
2015 ABA Convention – Save the Date!
March 29 -
April 1
Ritz Carlton Orlando
Orlando, FL
Todd Hale Principal
Todd Hale, LLC
Retail Insights Thought Leader
Todd Hale, former Senior Vice President, Consumer & Shopper Insights with Nielsen, is a
frequently sought-after industry and client speaker. Todd shares his insights on consumer
shopping, buying and media consumption behaviors and attitudes to provide manufacturers
and retailers with strategic visions to facilitate brand, category and retail sales growth.
Todd has more than 36 years of experience in the consumer research industry, including 30
years with Nielsen, where he held various marketing and sales management positions within
advertising/product testing, advanced analytics and consumer panel practice areas.
Todd earned an MBA and a BA in Business from Wright State University.
Todd Hale Retail Insights Thought Leader Principal, Todd Hale, LLC October 7, 2014
MID-YEAR CONSUMER UPDATE
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DRIVING GROWTH IN CHALLENGING TIMES
Staying connected with winning
retailers & categories
Engaging in e-commerce & digital shopping
Winning the trip through precision marketing & sales
focused against shoppers that
matter
Driving the Health & Wellness
growth wave
ECONOMIC UPDATE
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ECONOMY IS A STUDY IN CONTRASTS
INFLATION
JOBS
CONFIDENCE
HEALTH CARE COSTS
WAGE GROWTH
MINDSET
PAYROLL TAX INCREASE
GAS PRICES
IMBALANCE
EQUITY
CORPORATE EARNINGS
HOUSING
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CONSUMER CONFIDENCE INCREASING
Source: The Conference Board; Nielsen supplied data as of February 2011
20
30
40
50
60
70
80
90
100
110
120
Consumer Confidence Index – January 2002 through September 2014
89
25
86
2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014
CORP SCANDALS
WAR
HURRICANE KATRINA
RECESSION “END”
GREAT RECESSION
SLOW JOB
GROWTH
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Median household income in 2013 inflation adjusted dollars
$51,939
$51,759
$51,842
$52,646
$54,059
$54,423
$56,436
$55,689
$55,278
$54,674
$54,865
$54,913
$55,562
$56,800
2013
2012
2011
2010
2009
2008
2007
2006
2005
2004
2003
2002
2001
2000
Source: U.S. Census Bureau
FIVE YEARS OF RECOVERY HASN’T BOOSTED INCOMES
Recession
Recovery
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0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
Savings PayingDebts
Vacations Apparel HomeImprov
Out ofHome Ent.
TechProducts
No sparecash
RetirementFunds
Investing
2Q13
3Q13
4Q13
1Q14
2Q14
INCREASED SPENDING INTENTIONS
Source: Nielsen Global Consumer Confidence & Opinion Survey, Total U.S. responses, 2Q’13 through 2Q’14
Once you have covered your essential living expenses, what do you do with your spare cash? I spend it on…
18% reporting no spare cash
Current quarter vs. previous:
But saving & paying off debt still priorities
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PRAGMATIC BEHAVIOR CONTINUES, BUT LESS INTENSE
Source: Nielsen Global Consumer Confidence & Opinion Survey, Total U.S. responses, 2Q’14
Did This Past Year:
60% save on gas & electricity
57% spend less on clothes
54% reduce o-o-h entertain
52% reduce take-out meals
47% switch to cheaper brands
36% use car less
Will Continue To Do:
46% save on gas & electricity
33% reduce take-out meals
29% switch to cheaper brands
28% spend less on clothes
26% reduce o-o-h entertain
21% use car less
RETAIL LANDSCAPE & PERFORMANCE
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IS FLAT THE BEST WE CAN EXPECT?
Source: Nielsen Answers, Total U.S. All Outlets Combined (plus Convenience), All Departments, All Brands (UPC), % Change, 52 week periods vs. year ago
$713 $738 $766 $781 $792
248 251 251 252 252
52 weeks ending9/11/2010
52 weeks ending9/10/2011
52 weeks ending9/8/2012
52 weeks ending9/7/2013
52 weeks ending9/6/2014
Bill
ion
s
Dollar Sales Unit Volume
All Departments
Dollar Trend +3 +4 +2 +1
Unit Trend +1 +1 +1 +0
Average U Price Trend +2 +4 +1 +1
Any Promo U Trend +1 +4 +5 -7
Shouldn’t an economic recovery be delivering more growth?
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VALUE & CONVENIENCE WINNING, BUT NOT MUCH GROWTH GAP BETWEEN CHANNELS All Departments – Dollar Sales & Trend
*Bread & Baked Goods, plus Crackers, Cookies, and Mexican Tortillas
Source: Nielsen Answers, Total U.S., 52 weeks ending 09/06/2014 (vs. year ago), UPC-coded; *Club Stores, Dollar Stores, Mass-Merchandisers, Supercenters, & Military
0.9%
1.0%
2.4%
1.6%
$0
$50
$100
$150
$200
$250
$300
$350
$400
Bill
ion
s Supermarkets
C-Stores
Drug Stores
Value*
Low Growth High Growth
Total measured channels: $792 Billion & up 1.4%
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TURNAROUND FOR SOME
Source: Company press releases; monthly or quarterly news releases – excluding gas
-8
-6
-4
-2
0
2
4
6
8
10
Ho
me D
epo
t
Walgreen
s
Co
stco
Wh
ole Fo
od
s
Kro
ger
Low
e's
CV
S
Rite A
id
Do
llar Tree
No
rdstro
m
Do
llar Ge
neral
Macy's
Safeway
Petsm
art
Sam's C
lub
Walm
art
Target
Ko
hl's
Family D
ollar
Km
art
2009 Latest Year
Same-Store-Sales – average growth
Note: Red arrows indicate worse than 2009; green arrows indicate largest positive swing in
performance since 2009
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Household Income
% of Households 30 34 36
RETAIL PERFORMANCE LINKED TO SPENDING POWER OF SHOPPERS
Source: Nielsen Homescan, Total U.S., excludes gas only or Rx only trips, 52-weeks ending 6/28/2014
23%
13%
18%
19%
23%
24%
29%
27%
46%
33%
27%
29%
32%
32%
33%
33%
37%
34%
44%
60%
53%
49%
45%
43%
38%
36%
21%
Total Outlets
Club
Pet
HHI
Online
Grocery
Drug
Mass
Dollar
$29k or less $30 - $69.9k $70k +
Share of Basket Ring Dollar Sales by Household Income
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NOT ALL OF THE BIG PLAYERS ARE EXPANDING
Source: Nielsen TDLinx - Counts reflect corporate-owned grocery stores
4,122
1,797
1,147
2,644
1,520
1,410
1,083
1,052
764
Walmart Banner
Target - Tot
Kmart - Tot
Kroger Corp Grocery
Delhaize Grocery
Safeway Corp Grocery
Publix Grocery
Albertsons LLC
Ahold Grocery2013
Expansion from Walmart, Target, Kroger, Publix, Albertsons in 2013 vs. previous year
U.S. Store Counts
• Kroger acquires Harris Teeter January 2014
• Albertsons LLC acquired The United Family chain of 51 supermarkets under three banners in Jan. 2014
• Walmart U.S. will build approximately 120 to 150 small format stores & plans to open approximately 115 supercenters, including relocations & expansions, in 2014
• Safeway & Albertsons to merge in Q4 2014
vs. 2005
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HUNGER FOR NATURAL/GOURMET & LOW PRICES
Source: Nielsen TDLinx
1351
1283
402
353
169
152
Save-A-Lot
Aldi
Trader Joe's
Whole Foods
Sprouts
Fresh Market
2013
Expansion from all in 2013
U.S. Store Counts
• Aldi plans to open 650 stores by 2018
• Whole Foods plans 1,200 new stores
• Lidl postponed entry into U.S. until 2018
vs. 2005
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EXPANSION FROM MOST REGIONAL GROCERS
Source: Nielsen TDLinx
700
595
302
284
224
215
199
204
192
91
83
Bi-Lo/Winn-Dixie
SUPERVALU
HEB
A&P
Save Mart
Hy-Vee
Fresh & Easy
Meijer
Giant Eagle
WinCo Foods
Wegmans2013
Smaller, more nimble, with a strong understanding of their shoppers, experimenting with new formats & expanding into new markets
U.S. Store Counts
vs. 2005
• SUPERVALU acquired 18 Rainbow Foods from Roundy’s in May 2014
• Hy-Vee enters Wisconsin market; and, plans to enter Twin Cities market
WHAT’S SELLING?
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DEMAND SHIFTS BEHIND WINNERS & LOSERS
Source: Nielsen Answers, Total U.S. – All Outlets Combined (plus Convenience), 52 weeks ending 09/06/2014 (vs. 4-years ago), UPC-coded, 342 major category groupings
-$2
-$1
$0
$1
$2
$3
$4
$5
Bill
ion
s
Overall gains were $73.2 billion versus four years ago; 234 categories with decreases; 108 categories with increases
Absolute Dollar Loss/Gain versus four years ago
Top 10 with decreases vs. 4-years ago
1. Video Products Prerecorded 2. Computer Software 3. Magazines 4. Photographic Supplies 5. Ready-to-Eat Cereal 6. Home, School & Office Supply 7. Laundry Detergent 8. Gum 9. Frozen Pizza 10. Computer Accessory
Top 10 with increases vs. 4-years ago
1. Salty Snacks 2. New Age Beverage 3. Beer & Malt Based Beverages 4. Candy 5. Coffee 6. Vegetables & Herbs 7. Fruit 8. Cheese 9. Wine 10. Traditional Tobacco
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INFLATION & DEMAND DRIVING GROWTH
Source: Nielsen Answers, Total U.S. – All Outlets Combined (plus Convenience), 52 weeks ending 09/06/2014 (vs. year ago), UPC-coded
7 5
5 4
3 2 2 2
1 1
0 0
0 0
-3 1
MeatProduce
DeliAlcoholic Bevs
DairyBakery
Health CarePersonal Care
GroceryPet Care
Beauty CareTobacco & Alternatives
Household CareFrozen Foods
General MerchTotal All Depts
All Outlets Combined (plus Convenience) – Dollar Trend
Center Store departments struggle
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CONSUMERS SHIFTING SPEND OR BUYING LESS
Source: Nielsen Answers, Total U.S. – All Outlets Combined (plus Convenience), 52 weeks ending 09/06/2014 (vs. year ago), UPC-coded
3 3
2 1
0 0
0 0
-1 -1
-1 -2
-2 -5
0
ProduceAlcoholic Bevs
BakeryMeat
GroceryPersonal Care
Health CareTobacco & Alternatives
DairyPet Care
Beauty CareHousehold Care
Frozen FoodsGeneral MerchTotal All Depts
All Outlets Combined (plus Convenience) – Unit Trend
Shouldn’t an economic recovery be delivering more unit growth?
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CONSUMERS FLOCK TO FRESH
Source: Nielsen Perishables Group FreshFacts , Total U.S. – Fresh Coverage Area (grocery + WM, Sam’s Club and Target); 52 weeks ending 7/26/2014 (vs. year ago)
-6%
-4%
-2%
0%
2%
4%
6%
8%
10%
12%
DeliPrepared
Foods
Vegetables FreshSeafood
Fruits FreshMeat
DeliCheese
Deli Meat Bakery
Dollar Trend Volume Trend Price Change
Dollar growth for all & volume gains in most; higher prices part of the mix too
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DELI PREPARED FOODS GROWING
Sources: *Nielsen Perishables Group FreshFacts , Total U.S. – Fresh Coverage Area (grocery + WM, Sam’s Club and Target); 52 weeks ending 7/26/2014 (vs. year ago); **Nielsen Scantrack, Total U.S. – All Outlets Combined, plus Convenience, 52 weeks ending 9/6/2014 (vs. year ago), UPC only; ***NPD Group
1% 1% 1%
2% 3% 3% 3%
4% 4%
7% 8%
9% 15%
16%
SoupsPlatters
Breakfast FoodsAppetizers
DessertsEntrees
PizzaSalads
SandwichesSushi
Prepared ChickenSnacks
SidesDips/Spreads/Toppings
Volume Trend*
Growth continues as shoppers choose meals & meal components over ingredients
Total Store ** Unit Growth:
+0.0%
Prepared food purchases from supermarkets, drug stores & other retail outlets will GROW 10% BY 2022***
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FRESH BAKERY DEPARTMENT GROWTH
Sources: *Nielsen Perishables Group FreshFacts , Total U.S. – Fresh Coverage Area (grocery + WM, Sam’s Club and Target); 52 weeks ending 7/26/2014 (vs. year ago); **Nielsen Scantrack, Total U.S. – All Outlets Combined, plus Convenience, 52 weeks ending 9/6/2014 (vs. year ago), UPC only; ***NPD Group
-1%
-0%
0%
2%
2%
2%
3%
4%
5%
7%
8%
Sweet Goods
Bagels
Cakes
Muffins
Breads
Donuts
Rolls
Cookies
Specialty Desserts
Pies
Brownies and Dessert Bars
Volume Trend*
Total Store ** Unit Growth:
+0.0%
BAKING CATEGORY INSIGHTS
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BREAD & BAKED GOODS TRENDS SIMILAR TO TOTAL STORE VIEW Bread & Baked Goods* – Dollar Sales & Trend
*Bread & Baked Goods, plus Crackers, Cookies, and Mexican Tortillas
Source: Nielsen Answers, Total U.S. All Outlets Combined (plus Convenience), All Departments, All Brands (UPC), % Change, 52 week periods vs. year ago
$34 $36 $37 $37 $38
16 16 16 16 16
52 weeks ending9/11/2010
52 weeks ending9/10/2011
52 weeks ending9/8/2012
52 weeks ending9/7/2013
52 weeks ending9/6/2014
Bill
ion
s
Dollar Sales Unit Volume
Shouldn’t an economic recovery be delivering more growth?
Dollar Trend +3 +3 +1 +2
Unit Trend +1 +0 +0 +1
Average U Price Trend +2 +3 +1 +0
Any Promo U Trend +0 -2 -1 +2
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FROZEN BAKED GOODS STRUGGLE
Source: Nielsen Answers, Total U.S. All Outlets Combined (plus Convenience), All Departments, All Brands (UPC), % Change, 52 week periods vs. year ago
$2 $2 $2 $2 $2
1 1 1 1 1
52 weeks ending9/11/2010
52 weeks ending9/10/2011
52 weeks ending9/8/2012
52 weeks ending9/7/2013
52 weeks ending9/6/2014
Bill
ion
s
Dollar Sales Unit Volume
What can be done to bring shoppers into the frozen department?
Baked Goods-Frozen – Dollar Sales & Trend
Dollar Trend +0 +2 -1 -3
Unit Trend +4 -2 -4 -4
Average U Price Trend -3 +4 +3 +1
Any Promo U Trend +8 -1 -2 -1
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GROWTH IN ALL CHANNELS BUT SUPERMARKETS
*Bread & Baked Goods, plus Crackers, Cookies, and Mexican Tortillas
Source: Nielsen Answers, Total U.S., 52 weeks ending 09/06/2014 (vs. year ago), UPC-coded; *Club Stores, Dollar Stores, Mass-Merchandisers, Supercenters, & Military
0.3%
5.8%
7.4%
2.7%
$0
$5
$10
$15
$20
$25
$30
Bill
ion
s
Bread & Baked Goods* – Dollar Sales & Trend
Supermarkets
C-Stores
Drug Stores
Value*
Low Growth High Growth
Total measured channels: $38 Billion & up 1.7%
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SALES OFF IN THE BIG SELLING CHANNELS
Source: Nielsen Answers, Total U.S., 52 weeks ending 09/06/2014 (vs. year ago), UPC-coded; *Club Stores, Dollar Stores, Mass-Merchandisers, Supercenters, & Military
-2.2%
2.8% 0.4%
-3.5%
$0
$200
$400
$600
$800
$1,000
$1,200
$1,400
$1,600
$1,800
$2,000
Mill
ion
s
Baked Goods-Frozen – Dollar Sales & Trend
Supermarkets
C-Stores Drug Stores
Value*
No Growth High Growth
Total measured channels: $2.0 Billion & down 2.2%
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FOUR CATEGORIES WITH ANNUAL SALES IN EXCESS OF $5 BILLION Bread & Baked Goods* – All Outlets – Dollar Sales
*Bread & Baked Goods, plus Crackers, Cookies, and Mexican Tortillas
Source: Nielsen Answers, Total U.S. – All Outlets Combined (plus Convenience), 52 weeks ending 09/06/2014 (vs. year ago), UPC-coded
$0 $2,500 $5,000 $7,500 $10,000
Mexican Tortillas
Muffin
Fresh Pies
English Muffin
Bagel
Pastries
Cake
Rolls & Buns
Snack Cake
Crackers
Cookies
Bread
Millions
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GROWTH IN MOST SEGMENTS
*Bread & Baked Goods, plus Crackers, Cookies, and Mexican Tortillas
Source: Nielsen Answers, Total U.S. – All Outlets Combined (plus Convenience), 52 weeks ending 09/06/2014 (vs. year ago), UPC-coded
2
9
4
2
2
2
1
1
1
0
0
0
-2
Total Bread & Baked Goods*
Snack Cake
Mexican Tortillas
Cookies
Bagel
Fresh Pies
Rolls & Buns
English Muffin
Pastries
Crackers
Bread
Cake
Muffin
But softness in bread holding down total category sales
Bread & Baked Goods* – All Outlets – Dollar Trend
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MORE SEGMENTS SHOWING UNIT DECLINES, BUT STRONGER UNIT GROWTH FOR SOME Bread & Baked Goods* – All Outlets – Unit Trend
1
7
3
3
3
3
3
0
0
-1
-2
-2
-5
Total Bread & Baked Goods*
Snack Cake
Mexican Tortillas
Bagel
Fresh Pies
English Muffin
Cookies
Crackers
Rolls & Buns
Bread
Cake
Pastries
Muffin
*Bread & Baked Goods, plus Crackers, Cookies, and Mexican Tortillas
Source: Nielsen Answers, Total U.S. – All Outlets Combined (plus Convenience), 52 weeks ending 09/06/2014 (vs. year ago), UPC-coded
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NO BILLION DOLLAR FROZEN SEGMENTS
Source: Nielsen Answers, Total U.S. – All Outlets Combined (plus Convenience), 52 weeks ending 09/06/2014 (vs. year ago), UPC-coded
$0 $100 $200 $300 $400 $500
Bagels
Sweet Goods Batter & Dough
Bread Dough
Pastry Dough
Filled Pastry
Cheesecake
Cake
Pie Shells
Bread
Garlic Bread
Roll
Pie
Millions
Frozen Baked Goods – All Outlets – Dollar Sales
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GROWTH IN ONLY THREE SEGMENTS
Source: Nielsen Answers, Total U.S. – All Outlets Combined (plus Convenience), 52 weeks ending 09/06/2014 (vs. year ago), UPC-coded
-3
3
2
2
-2
-2
-2
-3
-3
-4
-4
-10
-13
Frozen Baked Goods
Cheesecake
Bread
Cake
Pastry Dough
Pie Shells
Roll
Bread Dough
Sweet Goods Batter & Dough
Garlic Bread
Pie
Filled Pastry
Bagels
Frozen Baked Goods – All Outlets – Dollar Trend
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TROUBLING UNIT TRENDS TOO Frozen Baked Goods – All Outlets – Unit Trend
-4
5
5
0
-2
-3
-3
-3
-3
-5
-8
-8
-13
Frozen Baked Goods
Cheesecake
Cake
Bread
Pastry Dough
Bread Dough
Pie Shells
Roll
Garlic Bread
Sweet Goods Batter & Dough
Filled Pastry
Pie
Bagels
Source: Nielsen Answers, Total U.S. – All Outlets Combined (plus Convenience), 52 weeks ending 09/06/2014 (vs. year ago), UPC-coded
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BREAD & BAKED GOODS IS THE #1 TRIP DRIVER – ACROSS SMALL, MEDIUM & LARGE TRIPS All Outlet Trips – Top Ten Categories by Trip Type – Ranking of Purchase Occasions
Source: Nielsen Homescan, Total U.S. 52-week ending 12/28/2013, excludes gas only or Rx only trips
Bread & Baked Goods
Snacks
Milk
Candy
Carbonated Beverages
Fresh Produce
Paper Products
Cheese
Packaged Meat-Deli
Pet Food
Immediate
Bread & Baked Goods
Snacks
Milk
Fresh Produce
Cheese
Packaged Meat-Deli
Carbonated Beverages
Candy
Paper Products
Condiments Gravies Sauces
Bread & Baked Goods
Snacks
Milk
Fresh Produce
Cheese
Packaged Meat-Deli
Paper Products
Condiments Gravies Sauces
Carbonated Beverages
Deli
Bread & Baked Goods
Snacks
Fresh Produce
Cheese
Milk
Packaged Meat-Deli
Paper Products
Condiments Gravies Sauces
Prepared Food-Frozen
Deli
Stock-up Routine Fill-in
Is bread & baked goods receiving enough retail attention?
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Annual Dollar Sales
BAKED BREAD TIED TO MANY PARTS OF THE STORE
$47.8 B
Complementary Categories
Source: Nielsen Answers, Total U.S. – All Outlets Combined (plus Convenience), 52 weeks ending 09/06/2014 (vs. year ago), UPC-coded
$14.8 B
Center Store Baked Bread
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RETAIL HOT BUTTONS
Price & Value
Winning with Non-Edibles
Food Fight
Health & Wellness
Private Brands
Connecting with Shoppers That Matter
Sustainability
Right-Sized Box
Digital Shopping
Experiential Retailing
FOOD FIGHT
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FOOD-AWAY-FROM-HOME SHARE AT HIGHEST POINT EVER Share of total U.S. food expenditures:
Source: Calculated by the Economic Research Service, USDA, from various data sets from the U.S. Census Bureau and the Bureau of Labor Statistics.
42%
44%
46%
48%
50%
52%
54%
56%
58%
19
90
19
91
19
92
19
93
19
94
19
95
19
96
19
97
19
98
19
99
20
00
20
01
20
02
20
03
20
04
20
05
20
06
20
07
20
08
20
09
20
10
20
11
20
12
Food-at-home Food-away-from-home
50.5%
49.5%
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H-E-B DEBUTS UPSCALE STORE WITH FULL-SERVICE RESTAURANT IN SAN ANTONIO “a store unlike any other”
Source: San Antonio Express-News, Kin Man Hui (photos)
“The store layout includes larger Fresh departments and assortment for Grocery, Dairy, Frozen Food, the largest Beer and Wine section in the San Antonio region,
a Primo Pick Kitchen and a Healthy Living Section.”
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Source: http://cargocollective.com/samcrews/Coke-Walmart-Goes-Well-With
“new displays, menu boards & signage in 3000+ Walmart’s gave Coke a level of branding never seen before”
FISH WHERE THE FISH ARE! Secondary location with multi-media support
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Source: http://vmsd.com/content/mega-foods-eau-claire-wis; Photography: Mark A. Steele Photography, Columbus, Ohio; Note: capex = capital expenditures
SHAKING UP THE AISLE Is it time to convert trade spend to capex spend?
DIGITAL SHOPPING
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-4% -2% 0% 2% 4% 6% 8% 10% 12%
ApparelOffice
DepartmentElectronics
MassBooksLiquor
Home ImprovementAuto
Home, Bed & BathToy
SupermarketsDrug
SupercentersConvenience/Gas
ClubSporting Goods
DollarDiscount Dept
PetE-Commerce
E-COMMERCE THE BIG WINNER CAGR 2013 to 2018
Source: Nielsen TDLinx & Nielsen Analytics
Winning Share
Average Growth
Losing Share
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-10010203040
0
20
40
60
80
Q2
20
01
Q2
20
02
Q2
20
03
Q2
20
04
Q2
20
05
Q2
20
06
Q2
20
07
Q2
20
08
Q2
20
09
Q2
20
10
Q2
20
11
Q2
20
12
Q2
20
13
Q2
20
14
Pe
rcen
t
U.S
Do
llars
(b
illio
ns)
Retail E-Commerce Sales% of Total Retail SalesRetail E-Commerce Sales % Change vs. Year Ago
E-COMMERCE COMING TO CPG, BUT @ WHAT SPEED
Source: U.S. Census Bureau; company reports & websites
E-Commerce steadily growing sales
Amazon
$13.4
Walmart
$7.5
Kroger
$1.6
Amazon sales growth very impressive Global annual sales growth versus prior year (in billions)
Step on the gas! Who can get there faster? AmazonFresh expanded from Seattle to Los Angeles & San Francisco
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AMAZON GETS IT
Sources: https://www.amazon.com/gp/subscribe-and-save/details/index.html
http://www.amazon.com/gp/browse.html/?node=5856180011
https://fresh.amazon.com/dash
AMAZON GOING AFTER REGULARLY SCHEDULED BUYS
COMPETITION HEATS UP W/AMAZON PRIME PANTRY
“THE NEW WAY TO SHOP FROM HOME”
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“TARGET EXPANDS SUBSCRIPTION SERVICE TENFOLD”
Source: Target
nearly 1,600 items… Everything from beauty products and pet supplies to home office supplies, are now available for regular delivery… free subscription program allows people to schedule shipments in four, six, eight, 10 and 12-week installments.
Associated Press Apr. 17, 2014
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TRADITIONAL RETAILERS MAKING AN IMPACT ONLINE
“Ahold has a company-wide target to triple its online food sales by 2016”
Sources: Ahold; Peapod; Crain’s Chicago Business; Chicago Tribune; Harris Teeter
HARRIS TEETER DEBUTS ANNUAL SUBSCRIPTION $99.95 for the entire year, no limit to number of orders placed; curbside pick up
PEAPOD EXPANDS NUMBER OF PICK UP LOCATIONS
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WALMART INVESTING IN DRIVE THROUGH GROCERY PICK UP
Sources: The City Wire & ASDA
“The 15,000 square-foot facility will house 10,000 fresh and dry grocery products – from cereal, chips and bread to fresh produce, meat and milk”
The as-yet unnamed and unbuilt internet pick-up outlet will carry some 10,000 SKUs and be staffed by logistics employees at Walmart. They will assemble orders made online and deliver to cars in as many as 30 drive-up lanes. The concept is based on a similar offering at Walmart’s United Kingdom banner, Asda, said Judith McKenna, chief development officer at Walmart and a former Asda exec.
The City Wire May 7, 2014
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RETAILERS TURN TO SOCIAL MEDIA TO SELL GOODS – TWITTER TOO!
Sources: Amazon, Twitter, Target
#AmazonCart hashtag & the “Buy” button on Twitter; Target’s Like2Buy on Instagram
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WALGREENS GOES DIGITAL Coupons & Receipts
Source: Webby Award’s & Supermarket News
“each digital receipt includes targeted coupons based on the most recent purchase”
Webby Award’s 2014 People’s Voice Winner
for Integrated Mobile Experience
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WALMART TEXTING RECEIPTS TO BRING LOYALTY CARD CAPABILITIES TO THEIR OFFERING
Source: Milwaukee Journal Sentinel & NFC World(photo)
Milwaukee Journal Sentinel Apr. 23, 2014
Walmart plans to analyze the large amounts of data it collects through e-receipts and use it as a marketing tool. It enables Walmart to track what its customers buy, where and when and send personalized email offers to shoppers who want it.
A Walmart executive said the retailer could send coupons to customers for their favorite brands or shopping lists of items they may want to buy during their next visit. Customers will be identified through their phone number.
HEALTH & WELLNESS
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FOCUS ON HEALTH IS NOT A PASSING FAD Even in America’s ballparks, the shift is clear
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THOSE MOST ENGAGED IN H&W SHOP AND SPEND
Source: NMI, Health & Wellness Segmentation, Total U.S. – 52 weeks ending 12/28/2013
Total Retail Channels
157
153
151
142
137
WELL BEINGS
FOOD ACTIVES
MAGIC BULLETS
FENCE SITTERS
EAT, DRINK & BE MERRYS
Shopping Trips per Household
WELL BEINGS are active shoppers & spend the most annually
$49.40
$45.80
$46.72
$48.01
$45.38
WELL BEINGS
FOOD ACTIVES
MAGIC BULLETS
FENCE SITTERS
EAT, DRINK & BE MERRYS
Basket Ring $ per Trip
$7,754
$7,021
$7,047
$6,827
$6,210
WELL BEINGS
FOOD ACTIVES
MAGIC BULLETS
FENCE SITTERS
EAT, DRINK & BE MERRYS
Basket Ring $ Per Household
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DIVERSE CATEGORY DEMAND ACROSS SEGMENTS
Source: NMI, Health & Wellness Segmentation, Total U.S. – 52 weeks ending 12/28/2013, UPC-coded
WELL BEINGS FOOD ACTIVES MAGIC
BULLETS FENCE SITTERS EAT, DRINK & BE MERRYS
FRESH PRODUCE
141
WINE 140
VITAMINS 124 117
BOTTLED WATER
118
BEER 116
CARBONATED BEVERAGES
115
TOBACCO & ACCESSORIES
116 112
$ Buying Rate Index
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BAKING CATEGORIES PROVIDE H&W TOUCH POINTS
Source: NMI, Health & Wellness Segmentation, Total U.S. – 52 weeks ending 12/28/2013, UPC-coded
WELL BEINGS FOOD ACTIVES MAGIC
BULLETS FENCE SITTERS EAT, DRINK & BE MERRYS
BREAD & BAKED GOODS
98 97 104 99 99
COOKIES 99 99 105 96 97
CRACKERS 105 105 97 102 94
FROZEN BAKED GOODS
97 95 103 101 113
Drill downs into specific segments a must to determine opportunities
$ Buying Rate Index
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11%
Average unit growth
HEALTH & WELLNESS OUTPACING RETAIL GROWTH
Source: Nielsen Answers, Wellness Track, Total U.S. - All Outlets Combined (plus Convenience); total store & top 5 based on 52-weeks ending 9/6/2014 vs. year ago; organic based on average unit percent change versus year ago from 4-weeks ending 10/9/2010 through 4-weeks ending 9/6/2014; UPC-coded
Total store (Latest 52 weeks)
+0% 16%
Top 5 fastest growing wellness claims
(Latest 52 weeks)
Organic claims (4-YR CAGR)
EXPERIENTIAL RETAILING
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HY-VEE SERVING UP MORE IN-STORE MEALS
Source: Supermarket News; quote by Randy Edeker, Hy-Vee chairman, president & CEO
We are a company focused on fresh and embarking on a new initiative with restaurants to continue building on this.
Supermarket News Jul. 29, 2013
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RELAX…SIP ON SOME WINE…THEY’LL SHOP FOR YOU, OR USE THE CUP HOLDER ON THE CART
Source: KSDK-St. Louis; Photography by J. Pollack Photography
“We want to make shopping something fun, kind of have that neighborhood feel,“… So they've included a couple of favorites from a few streets over. Park Avenue Coffee will have a coffee bar and 33 Wine Shop and Tasting Bar will operate a bar, bar.
"But the neat aspect of it is we're going to have an app up and running where you can press that app give us your shopping list as long as you buy a glass of wine or beer we'll do your shopping list for you while [you’re] enjoying the craft beer,“…
KSDK.com (St. Louis, MO) Jan. 3, 2014
KEY TAKEAWAYS & CLOSING THOUGHT
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DRIVING GROWTH IN CHALLENGING TIMES
Stay connected with winning
retailers & categories
Determine your role in e-commerce
& digital shopping engagement & act
Win the trip through precision marketing & sales
focused against shoppers that
matter
Drive the Health & Wellness
growth wave
CHASING THE CUSTOMER … NOT THE COMPETITION!
RONALD LUNDE
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STAY CONNECTED
http://www.nielsen.com
[email protected] http://www.linkedin.com/pub/todd-hale/a/353/613
@ToddHaleLLC
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