aalto biz: quality assurance
TRANSCRIPT
Aalto School of Business Quality Assurance
June 12, 2014
Tuija Nikko
Director of Quality and Accreditation School of Business
School of Business
The leading business school in Finland
FT ranking: # 2 in the Nordic countries
Long-term goal: Towards comprehensive, ’top ten’ business school in Europe by 2020
• Research excellence • Pioneering education • Deep societal impact
2007 - 1997 - 1998 - 1998 - 2001 -
103 faculty members
+ post docs + visiting
faculty
3,600 B.Sc. & M.Sc. students 250 Doctoral
students + MBA students
Milestones
School of Economics established by the business community
1904 1911 1970 1974 2010
Helsinki School of Economics received University standing
Executive Education began
Helsinki School of Economics became a state university
Helsinki School of Economics became part of Aalto University
Dean
Departments
School of Business
Management Studies Accounting
Marketing Finance
Economics Information and Service Economy
Centers
Center for Markets in Transition (CEMAT) Center for Knowledge and Innovation Research (CKIR) Small Business Center (PYK)
Research & Int’al Cooperation Teaching & Learning
Academic Affairs Committee
Service Functions
Board of Directors
MBA Board of Studies
Aalto University Executive Education Ltd.
Scientific Advisory Board
Corporate Advisory Board
Vice Deans
Organization
Key steps towards world class • Global hiring of Tenure Track Professors but also
Professors of Practice and Executives in Residence
• Internationalization of faculty, students & staff, both in terms of nationality and experience
• Development of a strong student learning culture, investments in teaching/learning material
• Multi- and interdisciplinary research and studies across business, technology & design
• Work closely with alumni, firms and organizations in long-term partnerships
• Strong support for entrepreneurship
5
• Tenure track professorships as core: focus on research & teaching/learning + societal contribution
• 76 professorship (tenure track) positions today: 37 positions filled since 2010, more than 1/3 filled with foreigners + a number of ’returnees’;
• Target: 90 professors in 2020 • Mostly assistant professorships in the years ahead + selected world class professors • Aim: balanced personnel structure with mix of senior & junior faculty members
• University lecturers: 21 • Diversity of positions for people with relevant practical and/or academic
competence in addition to professorial tenure and lecturer track positions: - Professors of Practice, Executives in Residence: mostly part-time, 1-5 year contracts - Visiting and Adjunct Professors: Typically 3-year contracts, 4 weeks present per year - Post-Doctoral researchers: Currently 20+ funded by the School but in the future mostly
employed in externally funded projects
Faculty Management
Research Aalto Strategy KPIs • Publication quality (Crown indicator)
• Excellence grants to Faculty (no. of)
• Competitive research funding (M€)
• Grants and awards (no. of)
• Interdisciplinary projects (%)
• Quality of top applicants (Hm index)
• Quality and volume of research with foreign universities and institutes
Joint school KPIs • Doctoral degrees (no. of)
• International refereed publications (no. of)
• Other scientific publications (no. of)
School’s internal KPIs • Placement of PhDs (qualitative indicator)
• Publications in journals on FT45 list (no. of)
• Publications in JUFO level 3 journals (no. of)
• Citations (no. of in ISI)
Education and Learning Aalto Strategy KPIs • Teaching quality: scores of course feedback
• Teaching quality: proportion of teachers with pedagogic credentials (%)
• Student performance: students with ≥ 55 credits / year (%)
• Alumni satisfaction
• Employer satisfaction
• Multidisciplinary studies (%)
• Students with international study component (%)
Joint school KPIs • Master’s degrees (no. of)
• Bachelor’s degrees (no. of)
• Avg. no. of credits / 1st and 2nd year enrolled students
• Percentage of foreign students (Master/PhD)
• Exchange students, to and from Finland (no. of)
School’s internal KPIs • University partners with international
accreditations (%)
• International double degree agreements (no. of)
• Achievement of B.Sc. and M.Sc. Pro-gramme learning goals and objectives (rubrics)
• FT ranking (position of school in Europe)
• Teaching contribution to AEE (no. of faculty)
• Teaching cases produced (no. of)
• Teaching cases sold (no. of)
Societal Impact Aalto Strategy KPIs • Total income from non-academic partners (M€)
• Average amount of funding/non-acad. Partner (M€)
• Commissions of trust for domestic and international public & private institutions (no. of)
Joint school KPIs
School’s internal KPIs • Partnerships (no. of Full, Campus and CEMS
partners)
• School’s media hits (no. of)
• Student employment after 3 months of graduation (%)
• M.Sc. graduates salary level (€)
School of Business Key Performance Indicators
Finance
Bachelor and Masters Programs 2013-
Bachelor programmes
Masters programmes
Business (Finnish language skills required) International Business, Mikkeli
Accounting Business Law Corporate Communication
Creative Sustainability
Information and Service Management
Marketing
2
12
Economics Entrepreneurship
International Design Business Management Management and International Business
Strategy
Joint Aalto University Programme Organized jointly with the Schools of Arts, Design & Architecture and Engineering Organized jointly with School of Science
8
School of Business Key Figures - Education (March 19,2014)
2010 2011 2012 2013
B.Sc. degrees 357 408 381 411
M.Sc. degrees 246 313 390 457
Ph.D. degrees 19 24 25 20
1st & 2nd year students, average credit units
55.8 55.5 56.0 59.4
Outgoing exchange students (Incl. Mikkeli BScBA programme)
337 344 359 362
Incoming exchange students (Incl. Mikkeli BScBA programme)
287 263 258 266
Steps towards Triple Crown 1992-2007
The first international quality audit by EFMD
1992 1997 1998 2002 2007
Full-time MBA Programme accredited by AMBA Accredited status extended to Part-time MBA in 1999
First EQUIS Accreditation
Membership in AACSB
AMBA Accreditation for the whole MBA portfolio Initial AACSB Accreditation
In the picture Helsinki School of Economics 1950
“Triple crown” accreditation – as the The first Business School in the Nordic countries AACSB The Association to Advance Collegiate Schools of Business (AACSB) - the most highly esteemed form of accreditation an institution and its business programmes can earn. Further information about AACSB » (aacsb.edu/) AMBA Association of MBAs (AMBA) - only for MBA programmes of the highest quality. Further information on AMBA » (mbaworld.com) Read more about the MBA and EMBA programmes of the School of Business » (aaltoee.fi/fi)
27/06/14 Laitoksen nimi
11
“Triple crown” accreditation – as the The first Business School in the Nordic countries EQUIS accreditation – The European Quality Improvement System awarded by European Foundation for Management Development (EFMD), proves that the School of Business is an international school that fulfils European quality standards. Special attention is paid to internationalisation and corporate relations. More information on EQUIS accreditation (efmd.org)
27/06/14 Laitoksen nimi
12
Why Accreditations? • Quality Label • Evidence of fulfilling international business school quality standards
and criteria • Evidence of belonging to the top 1 % of business schools worldwide • Reputation building / Branding - Recruiting asset - An asset when negotiating international partnerships
Enhancing Quality Culture • Enhances commitment to continuous systematic development - Development objectives specified for each five-year period
• Provides a strategic tool for developing and benchmarking own activities
Networking and learning from others • Conferences & seminars; affinity groups; site visits; reviewing; shared
databases 27/06/14
Laitoksen nimi
13
School of Business Quality System (QS) in a nutshell The quality work at the School of Business is strategic, developmental and future oriented. It includes ‘looking after the triple crown’, and fulfilling the commitment of the School to be a world class business school by 2020.
Ø QS closely linked to strategic planning, management and operations management through goals and Key Performance Indicators (KPIs)
Ø QS closely linked to the framework of international accreditations Ø Quality assurance PDCA integrated into the annual dialogue cycles
27/06/14 Laitoksen nimi
14
The Cycles of Dialogues
The KPIs and the strategic development actions are regularly followed up, lessons learnt, and future actions planned and agreed upon within the framework of continuous dialogues at different levels
Ø International peer review processes associated with accreditations, mostly on a 5-year cycle
Ø Regular dialogues with the School’s SAB and CAB Ø Two annual dialogues cycles between the President and the School Ø Two annual dialogues cycles between the Dean and the academic departments,
the centers, and the School level service functions Ø Annual individual personal Development discussions with immediate
superiors
27/06/14 Laitoksen nimi
15
Information produced by the QS for the needs of strategic and operations management at the School of Business Ø Feedback on performance with regards to the KPIs
Ø Numerical performance data
Ø Evidence on development with regards to the strategic development actions
Ø Statistical data required for annual reporting Ø Feedback reports from the international accreditors
Ø Requirements and/or recommendations for improvement
Ø Feedback and recommendations from SAB and CAB
27/06/14 Laitoksen nimi
16
School of Business Annual Curriculum Review Process
January-March • Operational implementation of all degree /
program /course level changes & revisions
April • Academic Committee for the School
of Business approves the study programs for the following academic year
October • M.Sc. Program
Committees and B.Sc. teams meet to consider the Report and other feedback
December • School-wide consideration of the
annual review results in the December Workshop on Teaching and Learning
June–August • Program Directors’ Annual
Reports are being prepared by Quality Services of the results of the finishing academic year
November • Vice Dean has a program
development discussion with each Program Director
• Program Directors submit a review report as to “where we are and how do we develop” to the Vice Dean
September • Annual Program Reports
submitted to Program Directors, including summaries of student performance data & feedback; employment data & employer feedback; AOL results etc.
Leading the Way biz.aalto.fi/en