Anthony Allen Gonzalezaagstl@gmail.com 5032 Bancroft Ave.www.linkedin.com/in/aagstl Saint Louis, MO 63109314-852-1210

ExperienceWorkplace Financial Sales Consultant – PNC Bank: Clayton, MO, August 2014 – July 2015

Speak to large groups of potential customers, presenting customized banking packages Subject matter expert on all consumer banking products and services Process account applications with attention to privacy and information safety Seek new business and maintain relationships through follow-up and account maintenance Promoted to Workplace after only 5 months as a banker (normally takes at least a year) Recognized through company “Spotlight” awards multiple times for excellent performance

Sales Consultant – CarMax: Saint Louis, MO, November 2013 – July 2014

Educate customers regarding products, optional equipment, warranty, and recall information Process paperwork and handle customer information following the company’s high ethical standards Maintain relationships with customers through phone, e-mail, and social media.

English and Communication Teacher – Belleville East HS: Belleville, IL, August 2004 – August 2013

Instruct students in oral communication, debate, English literature, and writing Serve on curriculum revision teams to incorporate Common Core standards Coach debate team, producing many championship speakers in ISTA and IHSA competitions Evaluate student performance, discuss performance with parents and administrators

Customer Service Associate – Wal-Mart: Macomb, IL, February 2002 – July 2004

Educate customers regarding product lines in hardware, sporting goods, and electronics Provide superior customer service in a retail environment Clean, arrange, stock, and maintain products in such a way as to maximize exposure and sales. Utilize company computer based training to learn new product areas and move toward management

Sales Team Member – Saturn of Wausau: Wausau, WI, January 2000 – July 2000

Sell cars using Saturn’s signature hassle-free approach Earned two Monthly Top Salesman awards during tenure Educate customers about product lines and industry innovations

Major Skills

Confident and dynamic public speaker. Excellent oral and written communication skills.Highly computer literate. Extensive experience in Microsoft Office, Windows, iOS, and OS X.Understands the importance of empathy in customer service.

Education

BA in English Education, Western Illinois University, May 2004. 3.5 GPA. Western Illinois University, graduate school experience with a 3.8 GPA. 2001-2002.BA in Theater Arts/Computer Science minor, McMurry University, May 1999.

References

Cory Henning5101 River Valley Blvd Apt 808Ft. Worth, TX 76132(314) 651-0185

Rhonda Deeny15440 Eaglepass Dr.Chesterfield, MO 63017(636) 236-1721

Sheila Misselhorn 8349 Triple Lakes RdDupo, IL 62239(618) 978-2474