a0014132a user guide ijo80 - neopostguide_ijo80+export+bd.pdf · congratulations on choosing the...

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ORIG0627-1A0014132/A05/02/2013

INTRODUCTION

Congratulations on choosing the Neopost IJ-O80 cancellingmachine. The IJ-O80 is the result of the expertise and innovativecapabilities of a worldwide Neopost group and, using ink jettechnology, it will integrate itself into your working environment toenhance your mail processing operation.

The IJ-O80 has many capabilities that will be important to yourbusiness:As well as being productive, the IJ-O80 is designed to be a userfriendly machine that can fit into any working environment with itsinnovative and attractive design, simple user settings and verylow noise level. The high volume capacity and sealed ink systemmakes it easy and safe to handle, and the user interface isparticularly clear with a graphic interface, pop up menus and 10memories to store favorite jobs.

The IJ-O80 is adaptable and as such can handle many differenttypes of mail. The optional feeder can be used to process, in acontinuous cycle, items of different sizes (ranging from postcardsto large flats in portrait format) and thick items (up to 16 mm), withautomatic imprint shift. For thicker mail items or packages,adhesive labels can be automatically dispensed.

Finally, the IJ-O80 is a unique communication tool for yourcompany. Its high quality printing combined with its integratedlibrary of advertisement messages, mail class dies and freeformat text will afford you extra tools to enhance your company’simage and the impact of your mail.

You will very soon discover for yourself that the IJ-O80 is theultimate choice in quality and productivity for cancelling equipment.

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WARNING!Do not remove any secured covers or attempt to repair the IJ-O80,there are no user serviceable parts contained and the IJ-O80 productis licensed for use under the conditions of the Post Office. This licenseis issued subject to the product being secure at all times. Any removalof covers or dis-assembly of the product will result in the license beingrevoked and may result in the Post Office requesting Neopost toremove the product from use.The inking system used within the IJ-O80 contains Post Officeapproved ink. This cartridge should not be tampered with in any wayor the use of non approved inks be attempted. This will breach anyPost Office licence agreement on the product and may result in thePost Office requesting Neopost to remove the product from use.

No part of this document may be reproduced or transmitted in anyform or by means, electronic or mechanical, for any purpose withoutthe express written permission of Neopost.

Copyright© Neopost 2013

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ORIG0627-3A0014132/A05/02/2013

STANDARD

In order to comply with standard NFEN60950, this equipmentshould be connected to installations in accordance with theapplicable building trade standards. As regards overcurrent pro-tection of the internal wiring, a two-pole 5 amp protection isrequired. This equipment is in accordance with standard 55022,Class A.

INSTALLATION

The mains plug on this equipment is intended to serve as thedevice for isolation of the mains supply. The equipment should beinstalled in close proximity to easily accessible power supply andtelephone sockets.

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WARNING!

It is the responsibility of the User to ensure that all frankedimpressions taken from this machine clearly print the pos-tal mark.The postal mark comprises: the postage amount plus thedate and place of posting, and may also include a slogan(advert) die impression.

The use or re-use of cartridges that are filled with non-approvedink (non-Neopost ink), is strictly prohibited and will invalidate anywarranty and / or service contract that is offered by your supplier.It may also invalidate your licence to use any cancelling machinegranted by your national postal authority.

The use of a Neopost ink cartridge in any unlicensed machine orother printing device is strictly prohibited and will invalidated anywarranty and / or service contract that is offered by your supplier.It may also invalidate your licence to use any cancelling machinegranted by your national postal authority.

The disassembly of this licensed cancelling machine by any non-authorised person is strictly prohibited and will invalidate anywarranty and / or service contract that is offered by your supplier.It may also invalidate your licence to use any cancelling machinegranted by your national postal authority.

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TABLE OF CONTENTS

GETTING STARTED ............................................. 9

SECTION A: BASIC FUNCTIONS ...................... 11

1. OVERALL PRESENTATION ................................................ 131.1 Overview ................................................................ 13

1.1.1 Overall view (cancelling machine and optionalstandard automatic feeder) ............................ 13

1.1.2 Overall inside view with optional standardautomatic feeder ............................................ 14

1.1.3 Mixed-mail feeder (optional) ........................... 151.1.4 Touch screen and keyboard............................ 16

1.2 Installation .............................................................. 181.2.1 Preparation of the cancelling machine ............ 181.2.2 Installation with the feed platform .................... 181.2.3 Installation of the standard automatic feeder

(optional) ....................................................... 191.2.4 Installation of the mixed-mail feeder (optional) 201.2.5 Connections at the rear of the units................. 231.2.6 Printhead (optional) ........................................ 25

1.3 Envelope feeding ................................................... 271.3.1 With the standard automatic feeder ................ 271.3.2 With a mixed-mail feeder ............................... 291.3.3 With feed platform alone ................................ 32

1.4 Label feeding ......................................................... 331.5 Filling of the removable water bottle ........................ 34

1.5.1 Standard automatic feeder ............................. 341.5.2 Mixed-mail feeder .......................................... 35

1.6 Envelope moistening .............................................. 351.6.1 Standard automatic feeder ............................. 351.6.2 Mixed-mail feeder .......................................... 36

1.7 Operation with an inserter ....................................... 38

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2. PROTECTION BY AN ACCESS PIN CODE ....................... 40

3. MAIL PROCESSING ............................................................ 413.1 Envelopes with Autofeed Sealer (except batch mode)

413.2 With the feed platform alone ................................... 413.3 Labels .................................................................... 41

4. MODIFICATION OF THE IMPRINT..................................... 42

5. USING DEPARTMENTS ...................................................... 43

SECTION B: ADVANCED FUNCTIONS .............45

1. FURTHER FUNCTIONS ...................................................... 471.1 Mode...................................................................... 47

1.1.1 Pass through (SEAL ONLY, NO POSTAGE) mode47

1.1.2 Message mode.............................................. 481.1.3 Layouts capabilities ....................................... 48

1.2 Cancelling machine general configuration ............... 491.3 Configuration of the main screen display ................ 50

2. JOB MEMORY SAVING ....................................................... 522.1 Storing in user memory "0" ..................................... 522.2 Recalling memories ................................................ 52

3. REPORT PRINTING ............................................................ 54

4. SUPERVISOR MODE .......................................................... 564.1 Enabling the supervisor mode ................................ 564.2 User setup .............................................................. 604.3 Supervisor setup .................................................... 60

4.3.1 Security.......................................................... 614.3.2 Time .............................................................. 624.3.3 Timeout .......................................................... 634.3.4 Touchscreen calibration.................................. 64

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4.3.5 Serial port setup............................................. 654.4 Display setup ......................................................... 654.5 Departments .......................................................... 664.6 Printing inker servicing ........................................... 684.7 Reports .................................................................. 694.8 Ink information (optional) ......................................... 704.9 Downloading an advertisement slogan ................... 714.10 Programming memories 1 to 9 ............................... 734.11 Text modification..................................................... 764.12 Exiting the supervisor mode.................................... 77

SECTION C: MAINTENANCE ADVICE ..............79

1. TROUBLE SHOOTING ....................................................... 811.1 Misfeed .................................................................. 81

1.1.1 In the standard automatic feeder .................... 811.1.2 In the mixed-mail feeder ................................. 811.1.3 In the cancelling machine................................ 81

1.2 Machine and feeder problems ................................ 83

2. GENERAL MAINTENANCE ................................................. 862.1 Replacement of the brush and moistening sponges 862.2 Mixed-mail feeder................................................... 872.3 Cleaning of the rollers ............................................. 892.4 Cleaning the printhead............................................ 902.5 Removal of the postage meter ................................ 912.6 Touchscreen precautions ........................................ 92

SPECIFICATIONS ...............................................93

INDEX ...................................................................97

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Getting Started 9

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GETTING STARTED

1 Switch on the machine;

2 Enter your PIN number using the numeric keys and validate bypressing OK ;

3 Place an envelope on the feed platform;

4 Press STARTSTOP .

Congratulations! You have succeeded in cancelling an envelope.

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Special icons

Signals an essential piece of information that cannot bemissed.

Signals an important issue.

Indicates an interesting idea or trick.

Illustration through an example.

According to the machine configuration, the menu listsmay change.

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SECTION A: BASIC FUNCTIONS

1. OVERALL PRESENTATION ................................................ 131.1 Overview ................................................................ 13

1.1.1 Overall view (cancelling machine and optionalstandard automatic feeder) ............................ 13

1.1.2 Overall inside view with optional standardautomatic feeder ............................................ 14

1.1.3 Mixed-mail feeder (optional) ........................... 151.1.4 Touch screen and keyboard............................ 16

1.2 Installation .............................................................. 181.2.1 Preparation of the cancelling machine ............ 181.2.2 Installation with the feed platform .................... 181.2.3 Installation of the standard automatic feeder

(optional) ....................................................... 191.2.4 Installation of the mixed-mail feeder (optional) 201.2.5 Connections at the rear of the units................. 231.2.6 Printhead (optional) ........................................ 25

1.3 Envelope feeding ................................................... 271.3.1 With the standard automatic feeder ................ 271.3.2 With a mixed-mail feeder ............................... 291.3.3 With feed platform alone ................................ 32

1.4 Label feeding ......................................................... 331.5 Filling of the removable water bottle ........................ 34

1.5.1 Standard automatic feeder ............................. 341.5.2 Mixed-mail feeder .......................................... 35

1.6 Envelope moistening .............................................. 351.6.1 Standard automatic feeder ............................. 351.6.2 Mixed-mail feeder .......................................... 36

1.7 Operation with an inserter ....................................... 38

2. PROTECTION BY AN ACCESS PIN CODE ....................... 40

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3. MAIL PROCESSING ............................................................ 413.1 Envelopes with Autofeed Sealer (except batch mode)

413.2 With the feed platform alone ................................... 413.3 Labels .................................................................... 41

4. MODIFICATION OF THE IMPRINT..................................... 42

5. USING DEPARTMENTS ...................................................... 43

Overall presentation 13

ORIG0627-13A0014132/A05/02/2013

1. OVERALL PRESENTATION

1.1 Overview

1.1.1 Overall view (cancelling machine and optionalstandard automatic feeder)

cover

pre-cutlabel

dispenser

touchscreen

keyboard

ON/OFFswitch(rear)

memorycard

reader

adjustableside

guide

conveyorfrontguide

cover

removablerear

guide

accessoriesand

documentationarea

feedplatform

autofeedsealer

cancellingmachine

table

modemconnector

(rear)

Overall presentation14

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1.1.2 Overall inside view with optional standardautomatic feeder

postagemeter

inktank

blue button forconveyor release

deviceremovablewater bottle

-A

(left): up to 8 mm

-B

(right): from 8 to 16 mm

label dispenser flapthickness adjustment2 positions blue button:

printhead


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1.1.3 Mixed-mail feeder (optional)

cover

largeenvelope

side guide

frontguide

small andmediumenvelope

side guide

waterbottle

anti-skewlevers

tighteningknob

coverreleasehandle

conveyor

sensor


ORIG0627-16A0014132/A05/02/2013

SINGLE

2012-11-08TAPE

SCALE SEALER

DEPT 1 MARKETINGWGH 30 g

INFOTOI XXXXXXBTO XXXXX

SLOGAN

LOGINJOBSMENU

1

TEXT

1ABC

DEPT= 2

1.1.4 Touch screen and keyboard

advertisement

imprintmode

date

menu selection keys,or

touch keys on the screen

warningmessage

userdefinableparameter

to selectsealing

to selectprecut label

text


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: locking and standby mode

RESET : return to main menu with default settings

: label mode selection

C : input value reset (including postage)

STARTSTOP : switching on/off envelope or label feed

0 to 9 : numeric entry keys

OK or OK : validating a selection

ESCAPE : return to previous menu with no validationHOME : return to main menu with no validationLOGIN : access to Supervisor mode every time

LOGOUT : return to User mode: indicates that there are other choices settable inthe next page

: indicates that there are other choices settable inthe next and previous pages

: indicates that there are other choices settable inthe previous page


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1.2 Installation

1.2.1 Preparation of the cancelling machineThe cancelling machine should be installed on a flat horizontalsurface.Allow sufficient free space as follows:- above the machine to enable the opening of the covers,- at the rear for the machine cooling.With the O/I switch in the “O” (OFF) position, connect the powercord to the rear of the machine and to an electrical outlet.Connect the telephone link cable to the modem socket at the rearof the machine to a telephone connector, for Server recreditingsystem connection.

For security purposes, please ensure that all the items arecorrectly assembled prior to switching on the configura-tion.

1.2.2 Installation with the feed platformAssemble the feed platform with the cancelling machine.

Prior to moving the whole machine, you must separatethe cancelling machine from the feed platform.


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1.2.3 Installation of the standard automatic feeder(optional)

- Align the feeder with the cancelling machine;- Push the feeder towards the machine, taking care to keep the

centering pin aligned as indicated;- Thread the feeder screw in the cancelling machine. Then, using

the knurled tightening knob, push and screw to lock (if the twodevices are not closing properly, slightly rotate the gear protrudingfrom the feeder and repeat the operation).

centering pintightening knob(on the side)

(gear)

Prior to moving the whole machine, the cancelling ma-chine, the feeder and the platform must be separated.

- Assemble the feed platform with the feeder as indicated.


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1.2.4 Installation of the mixed-mail feeder (optional)The mixed-mail feeder operates with an optical sensornext to the feed platform. Thus, it should not be installedin an area exposed to any excessive light source.

- Align as much as possible the feeder with the cancelling machine;- Push the feeder towards the cancelling machine (or the dynamic

scale), taking care to keep the alignment using the centeringpin;

- Insert the feeder screw into the cancelling machine (or thedynamic scale), then using the knob, tighten while pressing thescrew to lock it (if the units are not properly brought closetogether, gently turn the gear protruding from the feeder andrepeat the procedure):

centering pintightening knob (on the side)

(gear)


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When the whole assembly needs to be moved, the unitsshould be separated:- separate the units;- disconnect the cables at the rear;- remove the feeder water bottle;

- move the feeder to the edge of the table;

Cont'd


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- unclip the pipe under the unit and remove the plug (holdthe pipe upwards to avoid getting wet;

- empty the water remaining in the feeder;

pipe

- insert the plug and put the pipe back in its place.


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1.2.5 Connections at the rear of the units

Connections at the rear of the cancelling machine

Printer

Feeder orterminator

Port 4:- PC- Scanner

A connection error may generate a failure.

Modem



Port 3:- PC- Scanner Be sure to

install the blackterminator plugon the feederconnector whenthe feeder is notused.


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Connections with a standard automatic feederThe feeder will automatically be switched on at the same time asthe cancelling machine.

AC power outlet

Feederconnection

cable

power outlet

Connections with a mixed-mail feeder

The mixed-mail feeder remains energized (whenconnected to the mains) even if the cancelling machine isturned off.


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1.2.6 Printhead (optional)- When the message "ink low" is displayed, it is possible to

continue to print;- When the message "ink very low" is displayed, it is possible to

continue to print, but it is strongly recommended to replace theink tank;

- When the message “ink out” appears, there is no furtherpossibility to print.

- Open the cover: the printhead willmove to the “replacement” position.

- Press on the front of the printhead inorder to remove it.

- Remove it.

PRINTHEAD REPLACEMENT

The machine must be switched on.


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- Insert the new printhead.

- Lock it in position by pinching therear of the printhead.

- Close the cover (the printhead isautomatically reset in the “protection”position).


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1.3 Envelope feeding

1.3.1 With the standard automatic feeder

- Fan the envelopes to separate them.

- Bevel the edge of the stack.

- Place the envelopes on the feed platform, with their upper edgeresting against the back of the feed platform.

- Ensure that the envelopes are stacked along the side and frontguides.

Adjustment of the rear guide (1)Adjust the rear guide according to the envelope size. The bottomenvelope should rest in the "v" of the guide.

Adjustment of the side guide (2)Adjust the sideguide by resting itagainst theenvelopes withoutpressing.

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- It is possible to set to portrait feed a few large sizeenvelopes (240x330 approx.).

- The guides may be retracted when required.- Do not mix sealed and non-sealed.- Arrange the mail according to the size (the largest lettersbeneath).

- Envelopes of different thickness may be mixed together.

Adjustment according to letter thickness- Open the top cover of the feeder;- Move the blue lever to the desired position.

Position A

of the conveyor should be used for feeding thin and

medium letters (from 0 to 8 mm). Sealing is available in thisposition.

Position B

of the conveyor is designed to facilitate the feeding

or manual insertion of thick letters (from 8 to 16 mm; please uselabels instead for thicker mail). Care should be used when sealingthick envelopes. Bulky envelopes could cause a stoppage.


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1.3.2 With a mixed-mail feeder- Fan the envelopes to separate them.

- Place the envelopes on the feed platform, with their upper edgeresting against the side guide;

- Stack the envelopes properly along the front guide.

Cover the sensor:

Wrong: the sensor isnot covered

Right: the sensor is covered


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Adjustment of the small and medium envelope sideguideMost envelopes can be processed without side guides.The side guides need to be used if the stack of envelopesis not stable.

- Pull the guide forward;

- Turn the guide and let it drop;- to adjust the guide, allow a

small gap between theguide and the envelopes.

To set the guide in the straight position after using it:lift the guide towards the right side, turn it and push it.


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Adjustment of the large envelope guide- Pull the guide forward;

- Place the stack of envelopes;- To adjust the guide, allow it to rest against the envelopes without

pressing.

Positioning of nested envelopes (nested flaps)- Insert the nested flaps in the slot:

Some envelopes should be placed with their flap open, inorder to allow a correct sealing.

330 mmMAX


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- It is possible to set the envelopes to portrait feed (maxi-mum length: 330 mm).

- Envelopes of different thickness and size may be mixedtogether.

- Maximum weight: 3 kg.- Maximum height of the stack: 190 mm.- Arrange the mail according to the size (the largest lettersbeneath; see figure below).

- The maximum amount of nested envelopes that can beprocessed in one stack is defined by the space for theflaps: 8 mm thickness of envelope flaps.

1.3.3 With feed platform alonePlace an envelope on the platform, with the upper edge restingagainst the side guide and push the envelope towards thecancelling machine until it is fed into it.


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1.4 Label feeding- Open the flap (1) of the label dispenser.- Press the blue key (2) and insert the labels by stacking them at

the bottom of their recess, with the peel off tab facing upwardsand the side to be printed facing to the right, in the dispenser.

- Maximum capacity is 80 labels.- Release the button.

1

2


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1.5 Filling of the removable water bottleWhen there is no water left in the bottle, the feeder and thecancelling machine can still be operated but no envelopesealing can be done.

In case of an intensive use of the moistener and foroptimal operation of your machine, use Neopost sealingsolution.

1.5.1 Standard automatic feeder- Open the feeder cover.- Remove the bottle from its recess and turn it over.- Unscrew the cap.- Fill the bottle up to the limit marks.

- Screw the cap back on again.- Put the bottle back in its place.- Lift the bottle lightly once or twice in order to drive out the air and

start the water flow.- Close the cover.


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1.5.2 Mixed-mail feeder- Remove the bottle and turn it over.- Unscrew the cap.- Fill the bottle up to the limit marks.- Screw the cap back on again.- Put the bottle back in its place.- Shake the bottle gently once or twice in

order to drive out the air and start the water flow.

1.6 Envelope moistening

1.6.1 Standard automatic feeder

Use the moistening for thin or medium letters in the A position.Press the SEAL key. In the moistening mode, the symbol

is displayed on the screen.

Do not insert envelopes that are already sealed when themail machine is in the sealing mode: This might cause astoppage.

For productivity purpose, you can preset job memoriesincluding the SEAL mode (see section B, 2.1).

When touching (sealing ON), or

(sealing OFF), it switches from one to the other, and viceversa.


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1.6.2 Mixed-mail feederFrom the main menu, press the SEALER MODE key. The menubelow will be displayed:

1 OPEN & CLOSED FLAPS SEALING2 OPEN FLAPS SEALING3 SEAL ONLY, NO POSTAGE4 SEALING OFF5 POSTAL CARDS ONLY

1 OPEN & CLOSED FLAPS SEALING

SEALER MODE

HOME LOGIN SETUP OK

where:- OPEN & CLOSED FLAPS SEALING: this mode allows mixing

together envelopes with open flaps and envelopes with closedflaps (but not sealed). Both types of envelopes will be closed,

sealed and printed. The symbol is displayed on the

screen.- OPEN FLAPS SEALING: this mode allows

mixing together envelopes with sealed flapsand envelopes with open flaps (nested).

envelopes with openflaps (nested)

Envelopes with open flaps will be closed and sealed. The

symbol is displayed on the screen.

- SEAL ONLY, NO POSTAGE: this mode allows mixing togetherenvelopes with open flaps and envelopes with closed flaps (but


ORIG0627-37A0014132/A05/02/2013

not sealed). Both types of envelopes will be closed, sealed, but

not printed. The symbol is displayed on the screen.

- SEALING OFF: this mode is used to feed envelopes withsealed flaps or envelopes that are not to be sealed. The symbol

is displayed on the screen.

- POSTAGE CARDS ONLY:

Select the desired mode using keys and , and

press OK to confirm.

Some types of envelopes with square flaps might beincorrectly sealed or damaged in the "OPEN & CLOSEDFLAPS SEALING" mode. To avoid this, it is recommendedto use the "OPEN FLAPS SEALING" mode or the"SEALING OFF" mode for such envelopes.

The default mode selected in the supervisor mode is themode enabled when the machine is started up again.


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Adjustment of the sealer

From the previous screen, press the SETUP key, the below menuis displayed:

MOISTENING LEVEL

SEALER SETUP

ESCAPE OK

SPEED REDUCED NORMAL

4 51 2 3

- enter the new moistening value by pressing on the number; thisvalue should range from 1 (minimum water level) to 5 (maximumwater level);

- enter the speed;- press OK to confirm.

1.7 Operation with an inserter

From the main screen, press MENU and select USER SETUP

(press OK to confirm); the following screen will appear:

LANGUAGE

BUZZER

CONTRAST

INSERTER

HOMEHOME

USER SETUP DISPL... RATE

OFF ON

ENGLISH FRANCAIS

OFF ON ERR ON KEY

1616 +-

OKLOGIN


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- Select "ON" in the INSERTER MODE if the cancelling machineis behind an inserter;

- Press OK to confirm.In this case, the high performance automatic feeder and the

cancelling machine operate continuously when key STARTSTOP is

pressed once and until STARTSTOP is pressed again.

In order to use the cancelling machine alone, it is necessaryto select OFF. If there are double envelopes or bad rollstarts, make sure that ON has not been selected.

The timeouts are maintained (see Supervisor Mode insection B) but are not taken into account in inserter modeON.

Protection by an access PIN code40

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2. PROTECTION BY AN ACCESS PIN CODEAt power-up or when pressing a key if the machine is in the sleepmode, the screen prompts you to enter a 4-digit user pin code(only when access to the machine has been protected by thesupervisor).

PIN NUMBER ?

****

OKESCAPE

- If the department mode option is activated, the list of thedepartments available is displayed as follows:

OK

1 MARKETING 2 DIRECTION 3 DESIGN 4 RESEARCH 5 CE 6 FACTORY

3 DESIGN

DEPARTMENTS

LOGIN

- Select the desired department using keys and ;

- Validate the selection by pressing key OK ;- If the department is protected by a code, enter the code (4 digits),

using the numeric pad.

The machine is ready and displays the main menu.

Entering Postage Value and Mail Processing 41

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3. MAIL PROCESSING

3.1 Envelopes with Autofeed Sealer (except batch mode)Place a stack of envelopes on the feed platform and press key

STARTSTOP .

To stop the envelope feeding, press key STARTSTOP again (or wait for

a few seconds until the machine stops automatically when thereare no more envelopes to be processed).

3.2 With the feed platform alone

Press key STARTSTOP to start the cancelling machine. Place one

envelope at a time on the platform, with its upper edge restingagainst the side guide and push the envelope towards thecancelling machine, until it is fed into the machine.

To stop the envelope feeding, press key STARTSTOP again.

3.3 Labels

- Press key ;- If required, enter the number of labels to be processed (from 1

to 999) at the same value (default value is 1).

- Press on key STARTSTOP : The machine will automatically provide the

required number of labels at the displayed value.

For a single label, simply press and then STARTSTOP .

Modification of the imprint42

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4. MODIFICATION OF THE IMPRINTThe imprint may be modified by selecting:- the date;- the slogan;- the print offset (for thick items).

To allow a quicker access, the supervisor may storeconfigurations in memories M1 to M9 (see section B,paragraph "Programming memories 1 to 9").

- In the main screen, select the area to be modified by touching it:the available options are displayed.

- Select an option using keys and or by pressingdirectly the numeric key corresponding to the selection.

- To confirm and return to the previous screen, press on OK .

To select the print offset menu, touch the postage valuearea, and touch .

Whenever the machine is switched on or when resumingoperation following a standby period, the machinerestores the default values defined by the supervisor(advertisement, text, etc.).

Slogans:The standard slogans are already loaded in the machine;the supervisor may set a slogan active to add it to the listavailable for use (see example in Section B, 4.1)

Using departments 43

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5. USING DEPARTMENTS- In order to use departments, the supervisor must haveselected first the department mode (see section B,paragraph "Defining security").

- The machine is supplied with DEPT OFF. In order to usedepartments, select DEPT ON in supervisor mode.

Total postage used and a number of pieces may be assigned toa department selected from a list, as described below.- In the main screen press on key MENU , and select

DEPARTMENT using keys and or by pressingdirectly the numeric key corresponding to the selection.

- To confirm, press on OK :

OK

1 MARKETING 2 DIRECTION 3 DESIGN 4 RESEARCH 5 CE 6 FACTORY

3 DESIGN

DEPARTMENTS

LOGIN

- Select a department, using the arrows or by keying in directly thedepartment number via the numeric pad.

- Validate your selection by pressing key OK .- If the department is protected by a code, enter the code to allow

access to the department (a PIN can be up to 4 digits).

Using departments44

ORIG0627-44A0014132/A05/02/2013

- Departments sharing the same access pin code make upa group.When you have entered the access pin code once, youwill not be prompted to enter the pin code again withinthe same group.

- The last department selected will be proposed by defaultwhen operation is resumed after a standby period orafter the machine power-up.

45

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SECTION B: ADVANCED FUNCTIONS

1. FURTHER FUNCTIONS ...................................................... 471.1 Mode...................................................................... 47

1.1.1 Pass through (SEAL ONLY, NO POSTAGE)mode ............................................................. 47

1.1.2 Message mode.............................................. 481.1.3 Layouts capabilities ....................................... 48

1.2 Cancelling machine general configuration ............... 491.3 Configuration of the main screen display ................ 50

2. JOB MEMORY SAVING ....................................................... 522.1 Storing in user memory "0" ..................................... 522.2 Recalling memories ................................................ 52

3. REPORT PRINTING ............................................................ 54

4. SUPERVISOR MODE .......................................................... 564.1 Enabling the supervisor mode ................................ 564.2 User setup .............................................................. 604.3 Supervisor setup .................................................... 60

4.3.1 Security.......................................................... 614.3.2 Time .............................................................. 624.3.3 Timeout .......................................................... 634.3.4 Touchscreen calibration.................................. 644.3.5 Serial port setup............................................. 65

4.4 Display setup ......................................................... 654.5 Departments .......................................................... 664.6 Printing inker servicing ........................................... 684.7 Reports .................................................................. 694.8 Ink information (optional) ......................................... 704.9 Downloading an advertisement slogan ................... 714.10 Programming memories 1 to 9 ............................... 734.11 Text modification..................................................... 764.12 Exiting the supervisor mode.................................... 77

46

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Further Functions 47

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1. FURTHER FUNCTIONS

1.1 Mode- To select the MODE menu, touch the single area; the screen

below will appear:

0 PASS THROUGH 1 MESSAGE 2 DATER 3 SINGLE 4 DOUBLE 5 UNKNOWN ADDRESS

2 MESSAGE

HOME OK

MODE

LOGIN

DATE PRINT ...

- Select an option using keys and or by pressingdirectly the numeric key corresponding to the selection.

- To confirm, press on OK .

1.1.1 Pass through (SEAL ONLY, NO POSTAGE)mode

This function is designed for the machine to function only as aconveyor; it is commonly used to seal envelopes without printingpostage on them.PASS THROUGH is displayed on the screen.

This mode is compatible with the sealer mode to sealenvelopes without any postage printing.

It is possible to use the batch registers to count items processedin this mode (see the paragraph "Batch registers").

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Single

1.1.2 Message mode

MESSAGE will appear on the screen.

This function is designed to print a text instead of a cancellingmark.It is possible to use the batch registers to count items processedin this mode.

1.1.3 Layouts capabilities

Date only

Unknownaddress

With logo

Double


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1.2 Cancelling machine general configurationThe following parameters may be set up:- the language,- the buzzer, activated in case of error and/or when pressing a key,- the display screen contrast,- the inserter mode.

- In the main screen press on key MENU , and select USER

SETUP using keys and or by pressing directlythe numeric key corresponding to the selection.


LANGUAGE

BUZZER

CONTRAST

INSERTER

HOMEHOME


OFF ON

ENGLISH FRANCAIS

OFF ON ERR ON KEY

1616 +-

OKLOGIN

- Select the options required by touching them;- Validate the whole configuration by pressing OK .

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1.3 Configuration of the main screen displayThis mode is also accessible in User and Supervisormode.

In the main screen, the "INFO" area may display from 3 to 5 itemsand has a dynamic build up.From the main screen, touch INFO, the following is displayed:

1 ASCENDING2 TOTAL ITEMS3 POSTAL ITEMS4 DEPT NAME5 DEPT TOTE6 DEPT ITEMS7 BATCH TOTE

4 DEPT NAME

LINE1POI

LINE2TOI

LINE3BTO

SUPDISPLAY SETUP REPORT...USER...

HOME LOGOUT OKNEXT

- Select the register using keys and or bypressing directly the numeric key corresponding to the selection.

- Select the line simply by touching it (for example, to select the

line 2, touch LINE2TOI .

- Then touch .

- If necessary, touch NEXT to go to the next lines 4 and 5.

- To suppress an item, select the line concerned and touch .

- To confirm, press on OK .

It is useful to select DESCENDING so the amount ofpostage in your meter is always displayed on the mainmenu.


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Abbreviations tableASCENDING ......................... TOTTOTAL ITEMS ....................... TOIPOSTAL ITEMS..................... POIDEPT NAME ......................... DEPTDEPT TOTE .......................... DTODEPT ITEMS ......................... DITJOB MEMORY NAME............ JOBBATCH TOTE ........................ BTOBATCH ITEMS....................... BITPASS THRU ITEMS .............. PTHMESSAGE ITEMS ................. MESDATER ITEMS....................... DATDESCENDING ...................... DESCONTROL TOTAL ................. CTL

Job memory saving52

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2. JOB MEMORY SAVING

2.1 Storing in user memory "0"After selections have been made (postage value, advertisementslogan, mail class die, moistening, shift, etc.) it is possible to takea “photograph” of the machine status. To do so, press key

JOBS , then STORE ; the following message is displayed:

"CONFIRM SETUP OF JOB MEMORY 0". If yes, press OK :the whole configuration is automatically stored into memory “0”(this operation overwrites the previous content in memory 0).

This operation may be very useful when a job in progresshas to be interrupted (e.g.: a few items of another typeneed to be processed as a priority, a phone call, etc.). Youare certain to restore the machine to the previous statusby recalling memory “0”.

2.2 Recalling memories

- From the main screen, simply press key JOBS ; the list ofactive memories is displayed:

0 USER JOB MEMORY 1 MARKETING 2 DIRECTION 3 DESIGN 2 DIRECTION

HOME LOGIN STORE OK

JOBS MEMORIES

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- Select a job using keys and or by pressing

directly the numeric key (from 0 to 9 ) corresponding to theselection.


Memories 1 to 9 are preprogrammed by the supervisor -see paragraph "Programming memories 1 to 9" in thissection.

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3. REPORT PRINTINGVarious reports (or statements) may be printed on a printer, onlabels, or sent to a PC.

OPERATING MODE:

- From the main screen press on key MENU , and select

REPORTS using keys and or by pressingdirectly the numeric key corresponding to the selection.

- To confirm, press on OK ; the menu below is displayed:

1 GENERAL REGTRS2 BATCH REGTRS3 THIS MONTH REPORT4 PREV MONTH REPORT5 ANNUAL REPORT6 RECREDIT REPORT

3 THIS MONTH REPORT

REPORTSUSER ... DISPL...

HOME LOGIN OK

- Select a report using keys and or by pressingdirectly the numeric key corresponding to the selection.

- To confirm, press on OK . For example, by selecting"GENERAL REGISTERS", the screen below is displayed:

PRINTED ON :

ESCAPE PRINT

GENERAL REGISTERSPRINTER

CRED XXXXX NORM.ITEMS XXXXXXTOTE XXXXX HIGH ITEMS XXXXXXTC XXXXX ZERO ITEMS XXXXXX

TOTAL ITEMS XXXXXX

Report Printing 55

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- Press PRINTER to select the label, printer or PC:

PRINTERLABELS

PRINTER

PC is displayed. Then, simply press LABELS,

PRINTER or PC.- Press PRINT : the report will be automatically printed out

(press NEXT if there is more than one page).

In the label mode, make sure that there are labels in thelabel dispenser. In the printer mode, make sure that theprinter is switched on and ready for operation.

Supervisor Mode56

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4. SUPERVISOR MODEUnder this mode, the Supervisor can access all the machinefunctions, except postage printing. The scrolling procedure fromscreen to screen is the same as in the user mode, except that thesupervisor mode includes a number of extra configuration functionkeys. By definition, the supervisor has free access to all thedepartments and as such he is not prompted by the machine toenter any code after the Supervisor PIN has been entered.

Mail processing cannot be done in this mode.

4.1 Enabling the supervisor mode

The supervisor mode may be activated by pressing LOGIN .The screen below will appear:

PIN NUMBER ?

****

OKESCAPE

- Enter the supervisor code (4 digits) and press OK or OKkey.

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The main menu in the supervisor mode will appear:

0 USER SETUP 1 SUPERVISOR SETUP 2 DISPLAY SETUP 3 DEPARTMENTS 4 RATE 5 PRINTING INKER SERVICING 6 REPORTS

0 USER SETUP

MENUS SUP

HOME LOGOUT CLEAN OK

then (by pressing )

7 POSTAL SERVICES 8 RECREDIT SERVICES 7 INK INFORMATION

MENUS SUP

HOME LOGOUT CLEAN OK

The mini-message "SUP" indication or the menu headings at thetop, on the right, indicates that the user is in the supervisor mode.

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GENERALITIES

A number of menus or selection keys can only be accessed in thesupervisor mode:- the MODIFY function used to modify for instance names

(departments, memory, advertisement, etc.) or status (slogan,or mini die),

- the DEFLT function designed to select a default value,

- the C key designed to do a backspace in the alphanumericentry screen.

In the supervisor mode, the complete lists are displayed on thescreen (and not only the opened elements in a list).

On the screens, the default values are signalled by a tick "4". Tochange a value, select a new value and press key DEFLT . The"4" tick moves to indicate the new selection.

Selecting a value as a DEFLT , means that it will be activewhen the mail machine is powered on or returns fromsleep mode.

In the "SLOGAN" menu, select "SLOGAN 3", using keys and or numeric key 3 :

0 NO SLOGAN1 FLAG2 RECYCLE3 FIRST CLASS4 AIR MAIL5 SEASONS GREETINGS

3 FIRST CLASS

SUP

HOME LOGOUT MODIFY DEFLT OK

SLOGANFRAC... MINI DIE

4

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When pressing key DEFLT , the following screen isdisplayed:

0 NO SLOGAN1 FLAG2 RECYCLE3 FIRST CLASS4 AIR MAIL5 SEASONS GREETINGS

3 FIRST CLASS

SUP


SLOGANFRAC... MINI DIE

To set an advertisement slogan "ACTIVE", select it in theprevious screen and press MODIFY . The following screenis displayed:

STATUS

NAME

NUMBER 1

SLOGAN MODIF SUP

ESCAPE OKLOAD

MARKETING

NOT ACTIVE ACTIVE

Select ACTIVE by simply touching ACTIVE .

Validate with OK .

Principle for making a mail class die or text message active is thesame as for advertisement slogan.

4

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4.2 User setupWhen pressing "USER SETUP" the screen below appears:

LANGUAGE

BUZZER

CONTRAST

INSERTER

HOMEHOME


OFF ON

ENGLISH FRANCAIS

OFF ON ERR ON KEY

1616 +-

OKLOGIN

Select the language, the buzzer function and the contrast simplyby touching keys and press OK to validate all the selections.

4.3 Supervisor setupWhen selecting "SUPERVISOR SETUP" (after entering insupervisor mode), the screen below appears:

1 SECURITY2 TIME3 TIMEOUT5 LOAD RATE TABLE6 DYNAMIC SCALE TESTS7 TOUCHSCREEN CALIBRATION8 SERIAL PORT SETUP

3 TIMEOUT

SUPDISPL...USER ... SUP SETUP

HOME LOGOUT OK

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4.3.1 SecurityAfter selecting “SECURITY” in the main supervisor menu, themenu below will be displayed:

USER PIN NO

MACHINE STATUS

PC ABSENT MODE

SUPSECURITY

ESCAPE OK

1234

ACTIVE LOCKED

NORMAL LOCKED

where:

- USER PIN NO : is used to define the user accesscode (4 digits). Note: '0000' = freeaccess.

- MACHINE STATUS : becomes “LOCKED" when themaximum number of pin codeattempts is reached.

- PC ABSENT MODE : when active, it will allow the machineto process mailing connected to a PCmanaging mailing accounts, even if aconnection problem happensbetween the machine and the PC.

Press OK to validate all the selections.

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4.3.2 TimeAfter selecting "TIME" in the main supervisor menu, the screenbelow will be displayed:

1455

SUP

3 4

8 9

OLD VALUE :_NEW VALUE :

0 1

5 6 7

2

ESCAPE OK

TIME SETUP (HHMM)

To set the time, simply enter the new value, using the numeric keys(max + 3 hours). Validate with OK .

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4.3.3 TimeoutAfter selecting "TIME OUT" in the main supervisor menu, thescreen below is displayed:

SUP

START(10 - 9999)

SLEEP (30 - 9999)

STANDBY (1 - 9999)

STOP (1 - 9999)

TIMEOUT (SEC)

ESCAPE

- +0015

0005

0240

0120

0005

0015

0240

0120

- +

- +

- +

The next delays are determined by the supervisor (between 0 and3600 seconds, with increments of 1 second) and are expressedin seconds:- START: waiting time for the first document with the transport

motor in operation (this is not settable with an autofeed attached).- STOP: time-out before the machine stops after the last document

processing.- STANDBY: time-out before the printhead returns to the protection

position, after the motor stops (advised value: 150 s).- SLEEP: time-out before the machine goes into sleep mode

after the printhead returns to the protection position (advisedvalue: 120 s).

To modify the "SLEEP" time, enter the desired time (inseconds) using - and + keys, or touch 0240 toaccess to a numeric screen and enter the desired precisedvalue. Confirm with OK .

In inserter mode ON, the timeouts are maintained but arenot taken into account.

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4.3.4 Touchscreen calibrationBy selecting "TOUCHSCREEN CALIBRATION" in supervisorsetup screen, the calibration input box is displayed:

Touchscreen CalibrationAim the targets with a fine pen

Touch the screen to begin

INFO

Touch the screen; then four crosses will be displayed (one by one)like this:

Touch the crosses; then the following is displayed (if not, tryagain):

Calibration was SuccessfulTouch the screen to continue

INFO

Touch the screen to come back to the main supervisor menu.

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4.3.5 Serial port setupThis menu allows to define which peripheric is connected to aport. When selecting "SERIAL PORT SETUP", the following isdisplayed:

PORT1

PORT2

ESCAPE OK

SERIAL PORT SETUP

PORT3

PORT4

SCANNER

PC

SCALE

NOT ACTIVE

- When touching a selection (SCANNER FOR EXAMPLE), a listof the possible peripherics is displayed.

- Select a peripheric using keys and or numerickey.

- Confirm with OK .- Repeat the operations with another port(s).- Press OK .

4.4 Display setupThis mode is also accessible in User and Supervisormode.

See the paragrah "Configuration of the main screen display" inthis section.

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4.5 DepartmentsAfter selecting "DEPARTMENT" in the main supervisor menu,the following menu is displayed:

SUP

HOME LOGOUT MODIFY

DEPARTMENTS PRINT... REPOR...

SETUP OK

DEPT MODE ON1 MARKETING OPEN2 DIRECTION CLOSED3 DESIGN OPEN4 RESEARCH OPEN5 CE CLOSED6 FACTORY OPEN

3 DESIGN OPEN

After selecting a department using keys and (orby pressing directly the numeric key corresponding to theselection), when pressing key MODIFY from the above screen,the following menu is displayed:

STATUS DEPT OPEN CLOSED LOCKED

DEPT NAME MARKETING9012

DEPT NUMBER 12345678

DEPT PIN 1234

SUP

ESCAPE RESET OK

DEPARTMENT MODIF

MARKETING9012MARKETING9012

OPEN CLOSED LOCKED

12345678

1234

Then, by simply touching the area concerned, the supervisor may:- create a department (OPEN),

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- close a department (CLOSED),- unlock an automatically locked department: lock out occurs if

more than 8 attempts have been made to access this departmentwith a wrong pin code. The department name will disappear inuser mode from the menu selection when locked out.

- choose a name (12 characters),- choose a department number (8 digits only when a scale is not

interfaced, 4 digits with a scale),- choose an access pin code (code 0000 = free access),- reset the current department register (key RESET ).

To clear all the registers, select SETUP in the mainDEPARTMENT menu:

SUP

DEPARTMENT

DEPARTMENTS SETUP

ESCAPE RESET OK

ON OFF

Then, press key RESET and press OK to confirm.

DEPARTMENT : is used to enable the department mode.When this mode is activated, theDEPARTMENT menu is displayed onthe main screen.

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The machine is supplied with DEPARTMENT OFF ; inorder to use the departments, select DEPARTMENT

ON (by touching it). Validate with OK . You shouldthen select DEPARTMENT in the main supervisor menuto open and define the departments you want to use (seeon previous page).

The machine is configured by default as follows:- with 0000 code for all departments opened by the supervisor,- with names from D1 to D49 corresponding to n° 1 to 49 for IJ 80,

and from D1 to D199 corresponding to n° 1 to 199 for IJ 90 andIJ 110.

In the "no department" mode, all the values are assigned to adummy department (D0 MISCELLANEOUS) which cannot beaccessed by the user. This department will be reset with the otherones, when the registers are cleared. This department appearson the printed reports.

4.6 Printing inker servicing- From the main menu, select "PRINTING INKER SERVICING";

the screen displays:

PRINTING INKER SERVICING

ESCAPE OKCLEAN PRINT

ALIGN. A C E G I K

B D F H J

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- Load short labels (in preference) and select PRINT ; themachine prints a test impression:

In order to adjust the alignment, select the letter corresponding tothe straightest vertical line (letter F in the above example), thenpress OK to confirm.

Irrespective of the selection, the test impression remainsunchanged.

4.7 ReportsAfter selecting "REPORTS" in the main supervisor menu, thefollowing menu is displayed:

REPORTSUSER ... DISPL...

HOME LOGOUT OK

1 MODULES DETAILS2 SETUP REPORT3 DEPT SETUP REPORT4 FRANKING HISTORY5 RECREDIT HISTORY6 GENERAL REGTRS7 BATCH REGTRS

3 DEPT SETUP REPORT

SUP

Like in user mode, it is possible to select the label, rolltape or printer (a printer using the optional I/O board isconnected to the machine); see this chapter.

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Select "DEPT SETUP REPORT" and press OK :

DEPT SETUP REPORT

DATE 10-24-00 DIE N XXX YYYYYY

NO NAME STATUS PIN CODE

1 Accounting OPEN 06212 Marketing OPEN 69693 D03 OPEN 14454 D04 CLOSED 02215 Bookshop OPEN 00186 D06 CLOSED 02777 Car park CLOSED 2012

4.8 Ink information (optional)Select "INK INFORMATION" from the main supervisor menu list:

COLOR : REDSTATUS : NORMAL

FIRST DATE USED :01-01-2004

INK TANKHEADSET

MENU

From the above menu, press INK TANK; the following is displayed:

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CONSUMED : XX%COLOR : REDSTATUS : NORMAL

FIRST DATE USED :01-01-2004

INK TANKHEADSET

MENU

100%

4.9 Downloading an advertisement slogan

Principle for downloading an advertisement slogan

- From the main menu, select "SLOGAN"; the following isdisplayed:

0 NO SLOGAN 1 FLAG 2 RECYCLE 3 FIRST CLASS 4 AIR MAIL 5 SEASONS GREETINGS

2 RECYCLE

SUP


SLOGANDATE TEXT

- Select a slogan, using keys and or numeric key.

- Press MODIFY ; the following will be displayed on the screen:

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STATUS

NAME

NUMBER 1

SLOGAN MODIF SUP

ESCAPE OKLOAD

MARKETING

NOT ACTIVE ACTIVE

- Modify NAME, or insert the memory card into the reader, on theright side of the machine and press LOAD to initiate thedownloading operation.

LOADING IN PROGRESS

INFO

then:

LOADING SUCCESSFUL

OK

INFO

- Press OK .- The downloaded slogan is now accessible in SLOGAN menu in

user mode.

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4.10 Programming memories 1 to 9Up to 9 configurations may be stored into memories 1 to 9.- From the main menu, make all the required selections on the

machine (amount, department, text, slogan, moistening, etc.,verifying that they are active);

- Press OK to return to the main menu;

- Press JOBS in order to display the memory list:

0 USER JOB MEMORY 1 MARKETING 2 DIRECTION 3 DESIGN 4 M4 5 M5 6 M6

2 DIRECTION

SUP

HOME LOGOUT STOREMODIFY OK

JOBS MEMORIES

- Select a memory using arrows and or byentering its number.

- In order to assign a name to the memory, press key MODIFY

instead of OK :

SUP

NAME

1NUMBER

OK

MEMORY SETUP

ESCAPE

DIRECTIONDIRECTION

Supervisor Mode74

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To modify the NAME of memory, touch the NAME area to haveaccess to the alphanumerical entry screen (see next paragraph).Validate by depressing OK .

- Press STORE to validate the memory; the screen displays:

CONFIRM SETUP OFJOB MEMORY X

OKESCAPE

INFO

or (if the memory "X" is already used):

CONFIRM OVERWRITING OFJOB MEMORY X

OKESCAPE

INFO

- To validate, press OK ; the screen displays:

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DEPARTMENT IN JOB MEMORY:YES OR NO

NOYES

INFO

- press YES to validate the department previously selected.

You will keep a photograph of the machine status before returningto the initial screen.

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4.11 Text modification- From the menu select the text to be modified, select the text

area:

MARKETI_

SUP

Q W E R T Y U I O

A S D F G H J K

Z X C V B N M

P

SPACE

L

ESCAPE 123 OK

ENTER NAME AND PRESS OK12 CHARS MAX

- 123 allows to access to the following screen:

SUP

MARKETI_10_

SUP

8 9

5 6

2 3

0

.

\- #

@ /

:

SPACE

1

4

7

ESCAPE ABC OK

ENTER NAME AND PRESS OK12 CHARS MAX

- ABC allows to access to the previous screen.- To select a character, simply touch the desired character.- Key C is used to backspace (with deletion).

- Validate completed name with OK .

You can use the " " character to print your text withintwo lines.

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4.12 Exiting the supervisor mode

To deactivate the supervisor mode, select the LOGOUT key from

the supervisor menu (return to the main menu) or press key which will set the machine to the sleep mode.

Supervisor Mode78

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79

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SECTION C: MAINTENANCE ADVICE

1. TROUBLE SHOOTING ....................................................... 811.1 Misfeed .................................................................. 81

1.1.1 In the standard automatic feeder .................... 811.1.2 In the mixed-mail feeder ................................. 811.1.3 In the cancelling machine................................ 81

1.2 Machine and feeder problems ................................ 83

2. GENERAL MAINTENANCE ................................................. 862.1 Replacement of the brush and moistening sponges 862.2 Mixed-mail feeder................................................... 872.3 Cleaning of the rollers ............................................. 892.4 Cleaning the printhead............................................ 902.5 Removal of the postage meter ................................ 912.6 Touchscreen precautions ........................................ 92

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Trouble shooting 81

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1. TROUBLE SHOOTING

1.1 Misfeed

1.1.1 In the standard automatic feeder- Open the feeder cover.- Unlock the conveyor. Press back on the central blue button then

lift the conveyor.- Remove the misfed envelopes.- Press the conveyor to put it in place again.- Shut the cover.

1.1.2 In the mixed-mail feeder- Pull the handle forward in order to release the feeder cover.

- Remove the misfed envelopes.- Shut the cover.

1.1.3 In thecancelling ma-chine

- With your fingers, lift and pullthe handle located on theright side of the machine, indirection (1).

- Remove the misfedenvelopes.

- Push the handle into themachine to close.

(1)

handle

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- Then the drawer is fully open.

- After the misfeed has been cleared, firmly push the wholeassembly into the machine.

When more free space isrequired to facilitate the accessto the machine, you may shiftthe whole machine tablesideways by lifting the tab underthe handle in direction (2).

(2)- With handle open, push lever

underneath in an upwards direction and pullthe drawer open.

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1.2 Machine and feeder problems

SOLUTION

Check the power cord and theconnection.

- Is it switched on? Is it connected?- Is the printer mode selected in

the SETUP menu?

- Make sure that it is properlyconnected (see page 23).

- Make sure that the feeder andmachine covers are closed.

- Is the feeder connected?- If you have no feeder, make sure

that the terminator is fitted (seepage 23).

- Make sure in menu IMPRNT/MODE that the machine is not inthe PASS THR or the MESSAGEmode (with no message selected).Return to NORMAL mode.

- Did you remove the protectionsfrom the printhead beforeinserting it into the machine?

- Clean the printhead (menuCLEAN).

PROBLEM

The machine cannot getstarted.

The printer does not operate(optional with I/O board).

The feeder does notoperate.

The machine displays themessage "COVER OPEN"at start-up.

The machine does not printand displays no message.

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PROBLEM

Poor printing quality.

Envelopes are stained.

Poor moistening or nomoistening (standardautomatic feeder).

Poor moistening or nomoistening (mixed-mailfeeder).

SOLUTION

- See paragraph "Cleaning theprinthead".

- Make sure that the side drawer isproperly closed.

- Make sure that the side drawer isproperly closed.

- Clean rollers (see “Generalmaintenance” section) and thetable.

- Is the machine in the moisteningmode?

- Make sure that the bottle is notoverfilled or empty.

- Slightly shake the bottle toeliminate air bubbles.

- Check the brush and the sponges(see “General maintenance”section).

Is the moistening mode selectedappropriate?

- Make sure that the bottle is notoverfilled (see section A, "Fillingof the water bottle").

- Gently shake the water bottle inorder to eliminate air bubbles.

- 1: increase the moistening level.- 2: if step 1 is not effective, clean

the filter (see "GeneralMaintenance" in section C).

- 3: if step 2 is not effective, cleanthe moistening ramp.

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PROBLEM

Envelopes are not properlyfed or are double fed.

Items are not properlyejected.

Labels are not properly fed.

The scale does notcommunicate with themachine.

Communication error.

SOLUTION

- Fan the envelopes (see"Envelope feeding").

- Bevel the edge of envelopestack (“Envelope feeding”page 27).

- With the standard feeder, makesure that the feeder A position isselected for thin items.

- With the mixed-mail feeder,make sure that the inserter modeis not selected.

- Make sure that the side draweris properly closed.

- Clean the rollers.

- Avoid leaving the labels too longin the machine.

- Avoid placing too many labels inthe dispenser (80 max.).

Make sure that it is properlyconnected.

Check the insertion of the metermodule.

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2. GENERAL MAINTENANCE

2.1 Replacement of the brush and moistening sponges- Switch off the cancelling machine.- Separate the feeder from the cancelling machine.- Unlock the conveyor (central blue button) and lift it.- To remove the brush, raise it and lightly pull it.- Install new brush by snapping the clips onto the brush holder.

- To remove the sponges, take off the metal sponge retainer.- Replace sponges (3 required) and reinstall retainer.

General Maintenance 87

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2.2 Mixed-mail feeder

Replacing (or cleaning) the moistening ramp and thefilter

- Switch the machine off.- Pull the handle in the forward direction, in order to release the

cover.

handle

- In order to remove the moistening ramp, straighten it and pull itslightly upwards.

filtermoistening ramp


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- In order to put the moistening pathway back in its place, insertthe left end under the table (1), then lower the moistening ramp(2) and snap it on.

- To remove the filter, slightly pull it upwards:

(1) (2)

To clean the filter, rinse it with water.

The filter needs to be cleaned once a week if sealing isused.


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2.3 Cleaning of the rollersShift the machine table sideways by releasing handle (seeparagraph 1.1.3 "In the cancelling machine" in this section).

rollers

Clean the rollers with a damp cloth.


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Prior to switching off the machine, be sure to press key. Turn off the machine only when the standby screen

is displayed (date and time).This will avoid keeping the printhead in the unprotectedprinting position (which may cause the ink to dry out andbecome unusable).

2.4 Cleaning the printheadIn case of poor printing quality:- Press key CLEAN , in order to run a cleaning cycle for the

printhead, when the printing quality is getting poor or if themachine has remained unused for several days.

- If it is not enough, remove the printhead (see paragraph "Ink tankand printhead" in section A) and clean the ink printhead.


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2.5 Removal of the postage meter- Switch off the cancelling machine.- Open the cover.- Hold the handle and pull it upwards.


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2.6 Touchscreen precautions- Do not pile up the products nor put any heavy thing on it.- Do not give any shock or vibration to the product and not drop

it.- Do not apply water, organic solvent or chemicals such as acid

and alkali to the product. Do not put the product in suchatmosphere.

- Upon carrying the products be sure to hold the glass edge. Donot touch an operating surface may be stained or damaged.Never pull the cable nor give any considerable force to theperipheral circuit or the cable may be broken.

- When any dust or stain is observed on a film surface, clean itusing a commercial for lenses of glass or something like that.

- Enclosure edge must be between View area & active area andnot touch with View area.

- The View area near by the edge of the glass is not rounded andmay cause injury.

Specifications 93

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SPECIFICATIONS

• Speed:Up to 6000 items/hour

• 200 departments

• 10 job memories

• Dimensions and weight-Cancelling machine width ................ : 335 mm-Standard feeder width ..................... : 270 mm-Mixed-mail feeder width................... : 717 mm-Feed platform width ......................... : 235 mm-Depth .............................................. : 460 mm-Height (with standard feeder) ........... : 250 mm-Height (with mixed-mail feeder) ....... : 321 mm-Cancelling machine weight .............. : 16 kg.-Feeder weight ................................. : 12 kg.-Cancelling machine weight .............. : 15 kg.-Standard feeder weight ................... : 12 kg.-Mixed mail feeder weight ................. : 26,5 kg.-Feed platform weight ....................... : 1,4 kg.

Specifications94

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• Envelopes dimensions and weights

Standard High perf.feeder feeder

Min. length 140 mm 127 mmMax. length 330 mm 381 mmMin. width 90 mm 90 mmMax. width 260 mm 305 mmMoistening max thickness 8 mm 10 mmFlap min. height 35 mm 25 mmFlap max. height 75 mm 100 mm

-Max. thickness : 16 mm

Some envelopes should be placed with their flap open, inorder to ensure proper sealing.

• Resolution in dynamic weighing mode: 1 g

• Label dimensions (pre-cut and self-adhesive)-Max. width ......................... : 40 mm-Min. length ......................... : 155 mm-Max. length ........................ : 215 mm

• Power requirements-Power supply ..................... : 240 V (+ 10 % - 5 %) 3 wire

grounded circuit (up to standardsNFC15-100)

-Frequency ......................... : 50 Hz-Max. current rating (full configuration): 1 A

Specifications 95

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• Operating conditions-Ambient temperature ......... : 5 to 40 °C-Relative humidity ............... : 15 to 80 % with no condensation

• Storage of labels:It is recommended at room temperature (25 °C) and 50 % relativehumidity. Mind the "best before" date.

• Noise: 73 dBA

Contacting Neopost96

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FURTHER ASSISTANCE

Contact Neopost for further assistance if you have problems inoperating the machine:

Tel:Fax:

Index 97

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AAbbreviations table 51Access code 40Advertisement slogan change 42

BBrush replacement 86

CCleaning of the rollers 89Configuration

Mailing machine 49main screen display 50

Connections 23Conveyor

Mixed mail feeder 15Standard automatic feeder 13

DDating mode 48Default values change 58Departments

Selection 43supervisor mode 66Unlocking 67using 43

Display setup 65Downloading an advertisement

slogan or a mini die 71

EEnvelopes

feedingmixed-mail feeder 29standard automatic feeder 27

Processing 41

INDEX

FFeed platform 18Feeder 19

Connection 23Mixed-mail feeder 15Standard automatic feeder 13

Filling of the water bottleMixed-mail feeder 34, 35, 36standard automatic feeder 34

GGeneral maintenance 86Guides

Adjustable side guide 13adjustment 27Front guide 13Removable rear guide 13

IImprint 42Ink information 70Ink tank 14Inserter 38Installation 18

feed platform 18mixed-mail feeder 20standard automatic feeder 19

KKeyboard 13, 16

LLabel

Feeding 33Processing 41

Label feeding 33

Index98

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MMail processing 41Memories

Programming 53, 73Recalling 52User memory 52Storing in user memory "0" 52

Memory card reader 13Message mode 48Misfeed 81Mode 47Moistening 35

OON/OFF switch 13

PPass through (Seal only) 47Pass through mode 47PIN code 40Postage meter 14Postage meter removal 91Precut label dispenser 13Printer

Connection 23Printhead 14Printhead replacement 25Printing inker servicing 68

RRegisters

clearing 67Reports

Printing 54supervisor mode 69

SScreen

Tactile graphic screen 13SEALER MODE 36SEALING

OPEN & CLOSED FLAPSSEALING 36

OPEN FLAPS SEALING 36POSTAGE CARDS ONLY 37SEAL ONLY, NO POSTAGE 36SEALING OFF 37

Security 61Serial port setup 65Specifications 93Sponges replacement 86Supervisor mode 56

Exiting 77Supervisor setup 60

TText modification 76Thickness adjustment 14, 28Time 62Timeout 63Timeout setting 63Touch screen 16Touchscreen calibration 64Touchscreen precautions 92Trouble shooting 81

UUser setup 60

WWater bottle 34

Mixed mail feeder 15Standard automatic feeder 14

A0014132/A05/02/2013 ORIG0626-01

USER' S GUIDECANCELLING MACHINEIJ-O80

A0014132/A05/02/2013

Products presented in this guide are conformto requirements of directives nbr 73/23/CEEand 89/336/CEE (Europe only).

Neopost has implemented a program for therecycling of worn cancelling machines andmachines at the end of their lifetime. Contributein a responsible way to the environmental pro-tection by consulting your retailer internet site,or by contacting him. He will inform you of thecollection and treatment processes of thesemachines (Europe only).

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