A visit to the plant

A: Im amazed at how you can keep your plant floor always so clean. Whats the secret?B: No secret, really. We only make sure we have it cleaned every two hours or so. We have a stand by cleaner and we do believe its important to keep it nice and clean at all times. It makes people feel better about their workplace and therefore, more productive.A: You have a point there. I agree completely. Ive also noticed that all your plant workers are wearing earplugs and goggles. I visited many plants before and I can tell you. Its not always easy to get them to wear safety equipment.B: I know that from experience. We had to run many safety measure workshops before we could instill in our workers the importance of always making use of safety equipment.A: Yeah, training is definately the key to success. Ive always believed that. So, at present, you have two shifts, right?B: Weve been able to meet the demand for our products with two shifts so far. But we might need to implement another one soon if demand keeps increasing.A: Great! And how often do you have to shut down for maintenance? B: About once a week. Usually on a Saturday, when most of our machines are idle.A: Sounds good. Tell me, whats the turnover rate with the people in the plant?B: About 10% now. It used to be higher. But we have been a lot more careful when hiring people now, and thats helped us reduce the turnover rate at the plant greatly.A: I see. Do you have a problem with people calling in sick very frequently?B: Not really. Absenteeism rate is actually on the way down. I guess our plant people are a lot more conscious about the crucial role they play here. They will only call in sick when they arent fit for work.A: Wow! Seems like youve been doing a great job! My congrats! Im sure your director must be really satisfied with the way things have been going.B: Thanks! Weve been trying to do our best, but theres still a lot to be done. Anyway, its been very exciting to see so many good changes take place. Were trying to keep up our good work.