Call Today!...(800) 890-8850Call Today!...(800) 890-8850

Automotive Call Center

The solution to your BDC problems

Call Today!...(800) 890-8850

The Broken Gear

Sales

Calls

Leads

• Dealerships aren’t turning leads into sales• Calls aren’t being made in a smart,

efficient, or effective way

If calls aren’t made correctly, then leads won’t

turn into sales

Call Today!...(800) 890-8850

Make it Work!

Sales

Calls

LeadsThe Automotive Call Center from DealerLink is theperfect way to fix your BDC problems

Manageable Appointment

Process

Timing, Skill, and Direction

Incorporation of All Types of Leads

Call Today!...(800) 890-8850

Any Lead, Any Company• Full service follow-up on

all leads from all sources• Includes invalid lead

returns to other companies

Remember!DealerLink promises validity for all of its Auto Sales Leads!

Our BDC

Firm 2Leads

Firm 1Leads

DealerLink

leads

Leads

Call Today!...(800) 890-8850

• Bilingual Call Center• Attitude-Oriented Callers: Trained to instill

excitement in your customers.• Appointment-Oriented Callers: Highly

focused on getting you sales appointments

Skilled Call Professionals

Calls

Leads

Call Today!...(800) 890-8850

The Right Calls at the Right Time• We make calls to all provided contact

points• 8 times in the first 10 days• Calls timed for work day• If your customer can be found, we will find

them

Calls

Leads

Call Today!...(800) 890-8850

• Appointments made at the earliest possible time for you and your customers

• Our BDC makes appointments according to your schedule.• Appointments made for individuals, not numbers

Detailed Appointment Management

Sales

Calls

Leads

Call Today!...(800) 890-8850

Real-Time Appointment Notification• Instant email notifications to your GM and the

assigned salesperson

Sales

Calls

Leads

Call Today!...(800) 890-8850

Missed Appointment Follow-Up• If a customer misses an appointment, we do

the follow-up to re-schedule an appointment

Appointment

Show

Sales Opportunity!

No Show

Follow-UpAnd

ReschedulingSale

s

Calls

Leads

Call Today!...(800) 890-8850

0102030405060708090

100 Leads

Successful Connection Ap-

point-ments Made

Appoint-ments Kept

Missed Opportuni

ty

Missed Appointments are Missed Opportunities!

Missed Appointments?

Call Today!...(800) 890-8850

Get Back in Gear!• DealerLink’s Automotive Call Center is the

service you need to maximize your lead returns

Sales

Calls

Leads

Manageable Appointment

Process

Timing, Skill, and Direction

Incorporation of All Types of Leads

Call Today!...(800) 890-8850

Call DealerLink Today! 800-890-8850 or

704-544-9100

www.DealerLink.us