a tough negotiation

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A TOUGH NEGOTIATION qnty price optns svc delvry pnlty cancln wrnty terms arbtrn GMI 1 $1.5 all 2yr 6mos 7.5k 10% p/yr COD no

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A TOUGH NEGOTIATION. qnty price optns svc delvry pnlty cancln wrnty terms arbtrn GMI 1 $1.5 all 2yr 6mos 7.5k 10% p/yr COD no. A TOUGH NEGOTIATION. qnty price optns svc delvry pnlty cancln wrnty terms arbtrn - PowerPoint PPT Presentation

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Page 1: A TOUGH NEGOTIATION

A TOUGH NEGOTIATION

qnty price optns svc delvry pnlty cancln wrnty terms arbtrn

GMI 1 $1.5 all 2yr 6mos 7.5k 10% p/yr COD no

Page 2: A TOUGH NEGOTIATION

A TOUGH NEGOTIATION

qnty price optns svc delvry pnlty cancln wrnty terms arbtrn

GMI 1 $1.5 all 2yr 6mos 7.5k 10% p/yr COD no

ST.M 2 $2.37 w/o 3yr 3mos 12k 2% pl/2yr 4 pmts yes

software

Team 1 ………………………………………………………..

Team 2 ………………………………………………………..

Team 3 ………………………………………………………..

Page 3: A TOUGH NEGOTIATION

GMI ROLESSales Manager

Software package

Profitability

No arbitration clause

10% limit on price

reduction

Sales Representative

Make the sale - bonus

Technical Specialist

Technical features

Service contract

Software package

Page 4: A TOUGH NEGOTIATION

ST. MARY’S ROLESCFO

Japanese lower pricesDeliveryStretch paymentsArbitration clausePrice

Department Manager2nd MRI later

No new software package Labor in warranty

Chief Radiologist2nd MRI nowAll product options

Page 5: A TOUGH NEGOTIATION

SELLING TEAM TACTICS

Market research at the negotiation table

Break, then reconsider your strategy

Raise your price

Avoid concessions

The mouthpiece routine

Creativity

Use all the time

Page 6: A TOUGH NEGOTIATION

PURCHASING TEAM TACTICS

Why so high?

Break, then reconsider your strategy

No counter-offer (when to raise 2nd MRI possibility?)

Start low

Use all the time

Good guy/bad guy routine

Creativity