a tool for operational safety - quali-audit
TRANSCRIPT
A tool for Operational Safety
2020
Quali-audit Presentation – V8 2019
« We are here to serve the Aviation Industry, to do it efficiently, accurately and respectfully »
Michel Gorog, Quali-audit CEO
2
Serving Safety
Quali-audit Presentation – V8 2019
Quali-audit
• Audit Organisation (AO) accredited by IATA since 2006 to conduct IOSA and ISSA audits.
• Independent and wholly-owned subsidiary of Air France Group based in Paris Charles de Gaulle Airport.
• Provider of full range of audits, training, consulting and operational assistance in the fields of air operations in different languages (English, French, Spanish, Russian…).
• Capability to perform audits for commercial airlines, charter operations, corporate flight departments, helicopter, MRO, GSP, ATO, CAA.
3
Quali-audit Presentation – V8 2019
Our mission
Contribute to safer and more efficient air operations worldwide by:
• Closely supporting the IATA Audit Programs
• Developing and implementing Safety, Security and Quality tools
4
Quali-audit Presentation – V8 2019
Our core values
• Commitment to Safety and Quality
• Integrity
• Confidentiality
• Customer Focus
• Listen to our people
• Enjoy the work
5
Quali-audit Presentation – V8 2019Quali-audit Presentation – V8 2019
Our people – Headquarter Team
Business Development Director- Mr. Joris Dutheil
Accounting Officer - Mrs. Patricia FontaineBusiness Development Manager
- Mr. Amaury Delpech
6
Quality Manager - Mr. Stephane BaudoinDeputy Managing Director
- Mr. Pierre-Henri MoreauAdministration & Logistics
- Mrs. Mireille Dipanda Ngalle
Chief Executive Officer- Mr. Michel Gorog
Quali-audit Presentation – V8 2019
Our people – Team
• Multicultural team of 60 auditors with a very large experience (in average over 30 years in aviation) and originally trained and operational in various different airlines such as Aeroflot Russian Airlines, Air France, AHK Air Hong Kong, Air Serbia, Alitalia, Boliviana de Aviación, GOL, KLM, LOT Polish Airlines, Nouvelair, RwandAir, Saudia, Singapore Airlines and Ukraine International Airlines.
• Selected for their high professional standards, adherence to Quali-audit values and their motivation to serve our customers.
• Many created the IOSA, ISAGO standards and participate to their evolution.
• Worldwide services: Europe, Africa, Middle East, Americas, Asia and Pacific.
7
Quali-audit Presentation – V8 2019
Fields of expertise
• Air Operations: Corporate Management, Flight & Cabin Operations, Operational Control (Dispatch), Maintenance, Ground Handling & Cargo, Security
• IOSA (IATA Operational Safety Audit)• ISAGO (IATA Safety Audit for Ground Operations)• ISSA (IATA Standard Safety Assessment)• LOSAe (Line Operations Safety Audit - expanded)• SAFA (Safety Assessment of Foreign Aircraft)• Quality• Aeronautical Regulations (ICAO, EASA, FAR)• SMS (Safety Management System) for Operator, CAA, MRO• Human Factors & CRM (Crew Resource Management)
8
Quali-audit Presentation – V8 2019Quali-audit Presentation – V8 2019
Our activities
• Audit, Gap analysis and Assessment
• Training • Consulting / Operational assistance
Our activities
9
Quali-audit Presentation – V8 2019
Audits, Gap analysis and AssessmentFor your own operations, your partners’ or suppliers’Audit• IOSA Audit• IOSA Internal Audit• ISSA Assessment• US DOD Audit for Civil Reserve Air Fleet (CRAF) carrier.• LOSAe • Quality audits• Other audit scope: ICAO, EASA, FAA
Gap Analysis• IOSA • ISAGO • ICAO audit preparation (USOAP) for CAA’s• Other audit scope: ICAO, EASA, FAA
Operational Safety Assessment• Evaluation of operations under selected scope and standards including: IOSA, ICAO,
SAFA, EASA, FAA, own Customer’s standards
10
Quali-audit Presentation – V8 2019
Trainings
• Aviation Auditor Training • Refresh Aviation Auditor Training• Root Cause Analysis Training • IOSA Airline Auditor Training• Lead Auditor Training• Quality Management System Training• Ramp Inspection Program (SAFA) Training • EASA Ops Training• Refresh EASA Ops Training• Compliance Management for Airlines
maintenance and MROs Training• EASA Part 145 Training• EASA Part M Training
11
• Advanced SMS Training• SMS – Risk Management Training• SMS – Just Culture Training• Refresh SMS Training• Fatigue Risk Management System
(FRMS) Training• Station Management Training• Airline Operational Management Training• Human Factors - CRM Training
Quali-audit Presentation – V8 2019
Consulting / Operational assistances
Implementation of Operational Systems :• IOSA, ISAGO and ISSA Assistance
• Organization & Management
• Documentation & Records
• Safety Management System (SMS)
• Security Management System (SEMS)
• Aircrew productivity / planning
• Quality system
• Qualifications and Training Programs
• Maintenance
12
Quali-audit Presentation – V8 2019
IOSA expertise
Stakeholder of the IOSA Program with :
• Representation at IOSA Oversight Committee and in the Task Forces.
• Participation to all main meetings : AO Meeting, ETO Meeting, IATA Safety Conference, ...
• Experience from our IOSA, ISAGO and ISSA auditors, IOSA Auditor Trainings and operational assistances.
13
Quali-audit Presentation – V8 2019Quali-audit Presentation – V8 2019
Some references…
14
Quali-audit Presentation – V8 2019
To contact us Quali-audit
Continental Square 1, Bâtiment URANUS 3 place de Londres, BP 17774 Tremblay en France
95727 Roissy CDG cedexFrance
www.quali-audit.aero ------------
Mr. Michel Gorog, Chief Executive OfficerOffice: +33 (0)1 74 25 41 84
Email: [email protected]
Mr. Joris DUTHEIL, Business Development DirectorMobile: +33 (0)6 62 15 87 13 ; Office: +33 (0)1 74 25 41 88
Email: [email protected]
15