a taste of what’s cooking at us foods us foods …...us foods online and mobile app technology...
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A Taste of What’s Cooking at US Foods®
US Foods Online and Mobile AppTechnology UpdateNovember 2017
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US Foods Online EnhancementSummaryThese enhancements will be live on US Foods Online
November 5
• Advertised promotions– Customers will now see eligible product promotions during their
ordering experience; e.g. Local Flyer
– This feature is not enabled for contract customers
• Geo location messaging– Targeted message based off geography; e.g. FFL, Chef’store
• Ordering status– Easily view ordering status for all accounts on your user ID that
have next day deliveries
• More products per page– Number of products per page will increase from 100 to 200
• CES ordering lead time– CES icons are now color coded by delivery lead time.
– Lead time also displays under the product description.
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US Foods Mobile EnhancementSummary
These enhancements will be available mid November• Forgotten products
– Just like the US Foods Online, your are now reminded about forgotten products
• Unusual quantities ordered– Products that have an unusually high quantity are highlighted
• Product recommendations– This feature is not yet available for contract customers
– Products are recommended based on other purchases you’ve made with us.
• Improved inventory capture– Synching issues resolved when changing between customers
– Keypad issues resolved when using decimal points
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US Foods Online EnhancementDetails
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Advertised promotionsAdvertised PromotionsCustomers will now see eligible product promotions during their ordering experience; e.g. Local Flyer
Only available on US Foods online. These promotions are not viewable through any other order entry platforms.
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Location Based MessagingGeo-Location Marketing MessageTargeted message based on the location of the account.
Examples of this type of messages would be Food Fanatics Live, Chef Store events, division events, etc.
Geo-Location Marketing Message
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Ordering Status
Ordering Status
Easily view ordering status for all accounts on your user ID that have next day deliveries
Click on order to see details, edit order or clear exceptions.
Download detailed real time report.
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More products per page
Prior to this release, the number of products that appeared on each page of the order guide or shopping list was limited to 100. With this release the number of products has been increased to 200.
This enhancement will minimize the number of pages that a user must navigate when placing an order.
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Icon Color Lead Time Icon
Red 1 to 6 days
Orange 7 to 10 days
Blue 10 days
CES EnhancementsLead time:1. CES icon color will now indicate lead time2. Lead time will appear under the product
description. A message indicating that the product ships separately will also display.
Delivery information3. The “Review Order” page groups all of the
CES items together at the top of the page and will indicate prior to order submission, that CES items are shipping separately
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US Foods Mobile App EnhancementDetails
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Product Recommendations
Product recommendations that customers have been seeing online are now available via US Foods Mobile
• Scoop For You• Top Category For You
*Also available on Tablet
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Forgotten ProductsJust like the US Foods Online, your are now reminded about forgotten products
1. The “Review Order” screen will display a banner alerting the user to forgotten products.
2. Tapping on the banner displays the list of forgotten products.
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Unusual quantities ordered
Just like the US Foods Online, your are now alerted to unusual quantities:
1. Products that have an usually high quantity are highlighted
2. Unlike the online version, you are not stopped from submitting the order.
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Improved inventory capture
• Synching issues have been resolved when changing between customer numbers
• Keypad issues when using decimal points have been resolved
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As a reminder… these are some other top online features.
• Multi language
• Product Recommendations
• Unusual quantity alert
• Did You Forget Something?
Call the US Foods Website Technical Support at:1-877-583-9659
Need help?