a support & supervision model joanne hincks eileen paulsen sharon rajabi tesl ontario conference...
TRANSCRIPT
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A Support & Supervision
Model Joanne Hincks
Eileen Paulsen
Sharon Rajabi
TESL Ontario Conference 2010
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Background
• Developed in 2002-2003
• Adapted from Teacher Performance Appraisal Manual: Ontario 2002
• Based on feedback from instructors & supervisors through survey
• Field-tested in 03-04
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Guiding Principles
• Atmosphere of professional trust
• Mutual respect for individual differences
• Commitment to PD, improvement of instruction, & effective engagement of program sites
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• A collaborative and reflective approach:
- Leads to professional growth
- Ensures quality assurance
- Builds credibility & accountability
measures
- Documents issues related to performance
Introduction Why Support & Supervision ?
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Purpose• Identify standards of quality instruction
• Ensure effective high quality instruction maintained
• Provide opportunity for reflection, goal setting & self-evaluation
• Create a basis for dialogue concerning program delivery
• Provide a model for assistance for poor performance
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What is a Collaborative Model ?
• Supervision for developmental purposes
80% support; 20% supervision
• Focuses on clear program and learner performance goals
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• Nurtures best practices from instructors through a process of reflective questioning
• Recognizes contextual variables that influence instructors’ work (Chamberlain, 2000)
• Helps instructors think about previous experiences
• Empowers instructors to articulate their motivations for decision making
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Conditions for Achieving Purpose
• Collaborative rather than prescriptive and evaluative
• Role of trust in supervisor-teacher relationship
• Ratio of supervisor talk to teacher talk during post observation conferences
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Internal Supportand
Supervision
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Components
• Support and Supervision of
•Location
• Classroom Practice
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Location Support and Monitoring• Provides support in issues related to
program sites
• Ensures that operations of a location are managed and documented appropriately
• Ensures that student attendance meets established requirements
• Checklist for Program Consultant’s Site Visits reviewed
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Staff Support and Supervision
• Provides support in program delivery
• Visits relate to professional growth and classroom performance
• Observation and discussion focuses on items on Program Review Worksheet
• Conducted each year
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Performance Appraisal• Conducted regularly--frequency by seniority
• Takes place within 30 days of completion of Program Review Worksheet
• Consists of Performance Appraisal Review Worksheet and Observation Report
• Appraisal can meet, exceed or not meet expectations
• 3 copies-- to instructor, consultant, on file
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Does Not Meet Expectations
• Improvement plan within two weeks
• Three months support
• New consultant continues support for two months Observation Report
• Meets expectations process over
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Review Process
• Review committee meets
• Instructor placed under review status
• Second round of support (improvement plan, support—3 months then 2 months)
• Observation report
Meets expectations process over
Does not meet expectations process over
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External Support and
Supervision
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Credibility and accountability of the
program Service provider does not have the
expertise Why re-invent the wheel?
Rationale
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First external organization My reaction Initial meeting Reaction of instructors Final satisfaction
History
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Responsibility of the service provider
Issues that have an impact on the
classroom
Location Support and Monitoring
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Meeting with the service provider
a) Instructor questionnaire
b) Service provider questionnaire
c) Meeting with instructors
External Support and Supervision Process
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More flexibility First contract year Plan A components Plan B components Second Contract year Subsequent Contract years
Delivery of the Process
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Change of lapse time
PPAIP
Performance Appraisals
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Long term supply
PD
Performance Appraisals
Two + Contract years
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Instructors’ questionnaire
Service provider questionnaire
Evaluation
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Effective process for both TCDSB and
external organizations Support and Supervision Package with
training Contact person – Sharon Rajabi
Conclusion
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Please feel free to ask any questions about
the Support and Supervision Package.
Q and A