a social discipline of learning etienne wenger and beverly trayner learning for a small planet 118...
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a social discipline of learning
Etienne Wenger and Beverly Trayner Learning for a small planet 118 Chester Street Grass Valley, CA 95945, U.S.A. Phone (530) 205-3534 E-mail [email protected], [email protected] Website: www.ewenger.com, www.bevtrayner.com
… a self-governed group of people, who
share challenges, passion or interest
interact regularly
learn from and with each other
improve their ability to do what they care about
In gangs… they learn to survive on the streets In organizations… they provide better service to clients
To help each other solve problems
To hear each other’s stories and avoid local blindness
To find synergy across structures
To keep up with change
To reflect on their practice and improve it
To build shared understanding
To cooperate on innovation
To find a voice and gain strategic influence
What issues of practice can a community of practice help you with?
What personal stories illustrate this?
Community
Domain
Learningtogether
Key dimensions
Practice
Identity
Boundaries
Meaning
Competence/pow
er
Community
Domain
Learningtogether
Key dimensions
Participation
Sponsorship
Nurturing
Support
Practice
Identity
Boundaries
Meaning
Competence/pow
er
Community
Domain
Learningtogether
Key processes
Bring practice in
Reflect andself-design
Push practiceforward
Create self-
representation
Practice
Identity
Boundaries
Meaning
Competence/pow
er
Information Informal
Formal
WithFrom
Models of practice
Projectreviews
Case clinics
Document sharing
Collections
Learningprojects
Hot topicdiscussions
Stories
Formalpracticetransfer
Visits
Invitedspeaker
Mutual benchmark
External benchmark
Broadcast inquiry
Readinggroup
Problem solving
News
Jointresponse
Boundarycollaboration
Trainingand workshops
Pointers to resources
Systematicscan
Guests
Jointevents
Documentingpractice
Field trips
Exploringideas
Eachother
1
2
7 4
3
6
5
Tips
Practice fairs
Warranting
Helpdesk
Outsidesources
1. Exchanges2. Productive inquiries3. Building shared
understanding4. Producing assets5. Creating standards6. Formal access to
knowledge7. Visits
Debates
Platform perspective packages
Activity
ActivityActivity Activity Activity
Activity Activity
Configuration perspective community
Feature perspective usability
Tool perspective activity
using and integrating technology
Community profilesas patterns of togetherness
Community activities
oriented to …
… meetings
… context… community cultivation
… access to expertise
… projects… open-ended conversation
… content publishing
… individual participation
… relationships
In collaboration with Nancy White and John Smith © 2006 Wenger, White, and Smith
occasional
transactional
peripheral
active
coordinator
core group
lurkers
leaders
sponsors
experts
beginners
alumni
outsiders
a common picture
Elected
Consensus
Self-selected
Volunteer
Rotation
Tacit
Facilitator Assistant Help desk attendant Journalist
Support roles
Convener Core group member Subject matter expert Networker/weaver Broker Outpost/scout Questioner
Member roles Coordinator Subgroup leader Cybrarian Technology steward
Community roles
AppointedAssigned Emergent
community nurturing roles
● Passion for domain
● Internal leadership
● Energized core group
● Focus on practice
● Trust
● Community rhythm
● Personal touch
● High value for time
● High expectations
● Engaged sponsorship
● Skilled support
● Lack of time
● Leader neglect
● Focus on events
● Focus on documents
● De-energizing tasks
● Red tape
● Logistics or IT
● Command/control
● Cookie-cutter approach
● Ideology
Will it work?
Debate
Present arguments for and against
Prepare and present rebuttals
Open discussion in roles (for and against)
Personal comments
Thumb up or down by audience
It will not work The conditions are not met
There are too many obstacles
Better alternatives will work
Each group divides into two teamsthat prepare an argument …
It is the right approach The conditions are met
Obstacles are surmountable
Alternatives do not achieve goal
…for …against
For more information,go to
www.ewenger.com
Etienne Wenger Learning for a small planet P.O. Box 810 North San Juan, CA 95960, U.S.A. Phone (530) 292-9222 E-mail [email protected] Website: www.ewenger.com