A Shared Digital Champions Solution for

Housing Emma Solomon OBE

Managing Director, Digital Unite

Our credentials

• One of the UK’s main providers of digital skills learning

established in 1996

• Helped over ½ million older people engage with digital

technologies through award-winning campaigns and

community learning initiatives

• Over 11 years, worked with hundreds of social housing

providers in various ways

• Delivered ‘Get Digital’ for DWP/ DCLG - largest

simultaneous delivery of digital skills learning in sheltered

housing (2010/11)

• Chair of DWP Age Action Alliance Digital Inclusion Group

Digital Champion model - the ultimate virtuous

circle

Residents not online

and disengaged

Residents inspired &

supported to get online

Residents empowered to help others get

online

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We believe…

… that helping people to help others and

themselves is the only viable, sustainable way

to achieve scale and longevity in digital inclusion

… that digital inclusion is predicated on

digital skills

(c) Digital Unite Ltd

New Opportunity for Joint Working

Housing providers and Digital Unite leveraging previous investment and experience

Building digital skills capacity in housing through a

‘Digital Champions Network for Housing’

What would it look like? - A Moodle (online learning platform) similar to this but with your own branded, customised landing page

(c) Digital Unite Ltd

What is the offer? • Your own landing page and company messages

• 50 enrolments for up to 6 courses per enrolment • Personalised Skype training session on data loading and

evaluation • Face to face training to engage and inspire staff and

managers • Managed Moodle virtual learning environment (daily) • Assistance for learners (daily) • Moderated online community of DCs (daily) • Certificates of achievement • Courses completed registered on home page in a leader

board • Membership of Strategy Group for ‘Digital Champions for

Housing’ to inform the ongoing work of the project • New courses developed over time • Profile raised as result of comms activity and DUs ongoing

work in the sector • Additional training and support services for management,

staff, residents and volunteers – as required

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Benefits of a shared solution

• Engages, empowers and involves residents in

delivering and improving digital and financial inclusion

• Provides a structured online platform from which to manage, track and measure progress centrally

• Offers personal and professional development opportunities and a sustainable community environment

• Helps to directly drive usage of the organisation’s own e-services

• The core theme of digital inclusion can be used as a tangible way to strengthen internal business relationships company-wide

(c) Digital Unite Ltd

• Excellent value for money • Benefitting from previous investment and

development cost from both DU and ASG • National offer for wide range of staff, resident and

volunteers • Opportunities for joint working • Existing courses updated regularly • New courses developed in response to demand • Momentum for Digital Champions community which

is hard (impossible?) to generate on a small scale • Shared learning and an opportunity to share

successes • Other additional support available (POA) to support

the project • Affordable

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And yet more benefits of a shared solution!

Is this right for your organisation?

Do you need to support residents to get online? Are you looking at building skills and capacity in

your organisation and with your residents? Would you like your digital champions to be

supported by digital inclusion experts? Do you want to be able to record activity and

measure success? Do you want to benefit from our previous work,

investment and best practice? Do you want to be an important part of a big

project Digital Inclusion? Do you have a small amount of money to invest?

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Time scales and costs

Timeframe Year One

Activity Cost (Excl VAT)

June 2013 Sign up from 10 Housing providers

July 2013 Moodle developed with personalised landing pages. HPs invoiced

£4,900

August/ September 2013

Training for key staff member on data loading and evaluation Face To Face session for managers and staff team to explain how to get the most from the project

September 2013 Go Live launch with 50 registrations for Digital Champions On going support and learning on the Moodle. Media Launch.

£3,900

(c) Digital Unite Ltd

Why do we need 10 Founding Partners?

• Generates momentum and scale from the

beginning

• Sufficient investment to develop the learning

platform

• Keeps the cost very low and delivers value

10 SHPs

Price per founder for setup (one-off fee) £4,900

Price for founder annually from go-live

£3,900

Price per month per DC annually from go-live £6.50

(c) Digital Unite Ltd

What next?

If you want to be a Founding Partner

(and we need 10) then you must

• Let Emma or Kathy know before the 30th of June

• Be willing to be invoiced in July for the set up fee

and in September for the annual management fee

• Be willing to commit for 2 years

(c) Digital Unite Ltd

Be part of it!