a randomised controlled trial of a symptom management

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A Randomised Controlled Trial of a Symptom Management Education Package (SMEP) for People with Acute Coronary Syndrome (ACS) Author Stolic, S, Mitchell, M, Lin, F Published 2017 Conference Title EUROPEAN JOURNAL OF CARDIOVASCULAR NURSING Thesis Type Thesis (PhD Doctorate) School School of Nursing and Midwifery DOI https://doi.org/10.25904/1912/2582 Copyright Statement The author owns the copyright in this thesis, unless stated otherwise. Downloaded from http://hdl.handle.net/10072/367170 Griffith Research Online https://research-repository.griffith.edu.au

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Page 1: A Randomised Controlled Trial of a Symptom Management

A Randomised Controlled Trial of a Symptom ManagementEducation Package (SMEP) for People with Acute CoronarySyndrome (ACS)

Author

Stolic, S, Mitchell, M, Lin, F

Published

2017

Conference Title

EUROPEAN JOURNAL OF CARDIOVASCULAR NURSING

Thesis Type

Thesis (PhD Doctorate)

School

School of Nursing and Midwifery

DOI

https://doi.org/10.25904/1912/2582

Copyright Statement

The author owns the copyright in this thesis, unless stated otherwise.

Downloaded from

http://hdl.handle.net/10072/367170

Griffith Research Online

https://research-repository.griffith.edu.au

Page 2: A Randomised Controlled Trial of a Symptom Management

A Randomised Controlled Trial of a Symptom

Management Education Package (SMEP) for People

with Acute Coronary Syndrome (ACS)

Snezana Stolic

RN BN MAppSc GradCertEd

School of Nursing and Midwifery

Griffith Health

Griffith University

Submitted in fulfilment of the requirements of the degree of

Doctor of Philosophy

11 August 2015

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[i]

Abstract

More people die of cardiovascular disease in Australia than from any other condition.

Acute Coronary Syndrome (ACS) is the acute event of the chronic condition coronary

heart disease (CHD) represents a continuing spectrum of three conditions and can be

divided into unstable angina, non ST elevation myocardial infarction (NSTEMI) and ST

elevation myocardial infarction (STEMI). Patients’ symptoms in all three conditions are

self managed by the first line medication sublingual glycerine trinitrate (SLGTN). The

aim of management of ACS is to minimise symptoms and improve quality of life

(QOL). Education of this complex medication such as recommended route, timing, side

effects, prophylactic use and response to emergency when symptoms are not relieved

are essential for the person to be able to effectively self administer the medication.

Nitrates such as SLGTN have different biovariabilities and pharmokinetic properties

which can have potent adverse effects such as vasodilatation if not taken correctly.

Patients self-manage and prevent angina symptoms using SLGTN and rest when they

are home; therefore it is essential that they have adequate knowledge of SLGTN and its

use. However previous studies have reported patients have poor knowledge of SLGTN

and appropriate symptom management.

The current in-hospital education available is suboptimal and contains limited

information on symptom management, or is provided during cardiac rehabilitation

programs (CRP) often four to six weeks post discharge from hospital. However, very

few people attend outpatients’ education programs thus increasing the potential for

many patients to not receive symptom management education. Therefore it is vital to

provide standardised in-hospital education on symptom management. There are few

studies that have provided symptom management education strategies. Those that have

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suggest that a person’s knowledge of symptom management can be improved by

providing specific information about how to self- manage angina.

The aim of this study was to develop and evaluate the effectiveness of a specifically

developed symptom management education package (SMEP) for people with ACS

delivered in-hospital. Based on the Knowles’s Adult Learning theory (KALT) and

learning styles, participants randomised to intervention group received a three resource

SMEP containing a leaflet, refrigerator magnet and digital video disc (DVD) on

symptom management centred on the use of SLGTN. This study used symptom

management theory (SMT) to guide the research.

A randomised control trial (RCT) with a pre test (T1) and a post test (T2) was used to

test the two hypotheses. The study was conducted in a large Australian public

metropolitan tertiary hospital. A total of 169 participants completed this study with 84

in intervention group and 85 in control group. Pre test and post test instruments included

the Sublingual Nitro-glycerine Interview Schedule (SNIS) and the Seattle Angina

Questionnaire (SAQ). Hypothesis 1 was; people with ACS who received a SMEP and

usual care will have improved knowledge and knowledge of SLGTN use when

measured using SNIS compared to people who received usual care. Hypothesis 2 was;

people with ACS who received a SMEP and usual care will have improved QOL when

measured using SAQ compared to people who received usual care. Data were collected

in-hospital and four to six weeks post discharge.

Knowledge of the medication SLGTN was significantly increased in both groups when

tested four to six weeks post discharge. Importantly, when using a mixed between-

within analysis of variance (ANOVA), the intervention group improved significantly

more than the control group (p<0.001) thus supporting this component of hypothesis 1.

Similarly, both groups significantly improved their knowledge of SLGTN use, however,

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[iii]

no significant differences were detected between the two groups. Similarly, both groups

significantly improved their knowledge of SLGTN use, however, no significant

differences were detected between the two groups. The second hypothesis examined the

effect of the SMEP on QOL using the SAQ compared with people with ACS who

receive usual care only. There were statistical significant increases in angina frequency

for both groups and physical limitations (measure of physical functioning) for the

intervention group and angina stability for the control group from in-hospital to four to

six weeks after discharge. There were no statistically significant differences between

pre test and post test for physical limitation, angina frequency and stability, treatment

satisfaction, disease perception/heart focused anxiety thus the second hypothesis was

not supported.

To date, limited research has been located that have investigated strategies aimed at

improving knowledge of SLGTN, knowledge of SLGTN use and QOL, this is one of

the few studies to examine participants’ knowledge of SLGTN and knowledge of

SLGTN use following a brief concise in-hospital symptom management education

package. This RCT to enhance patient education was the first study that used the SMT

to provide information participants needed. This study also considered different learning

styles and levels of literacy. A brief concise structured inexpensive SMEP shows

promise in improving symptom management knowledge of people with ACS.

Recommendations are that the SMEP be implemented into clinical practice in the in-

hospital setting to ensure patients receive timely education on symptom management.

Future research is needed in longer term studies and in English-as-second-language

populations to further examine the efficacy of the SMEP.

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[iv]

Statement of Originality

This work has not previously been submitted for a degree or diploma in any university.

To the best of my knowledge and belief, the thesis contains no material previously

published or written by another person except where due reference is made in the thesis

itself.

Snezana Stolic

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[v]

Table of Contents

Abstract ............................................................................................................................ i

Table of Contents ............................................................................................................ v

List of Tables .................................................................................................................. ix

List of Figures ................................................................................................................. x

Acknowledgements ........................................................................................................ xi

Abbreviations ................................................................................................................ xii

Chapter 1 Introduction .............................................................................................. 1

1.1 Overview of the Study ....................................................................................... 3

1.2 Background ........................................................................................................ 4

1.2.1 Aims. .......................................................................................................... 7

1.2.2 Hypotheses. ................................................................................................ 7

1.2.3 Research questions. .................................................................................... 8

1.3 Significance of Research ................................................................................... 8

1.4 Thesis Structure ............................................................................................... 10

1.5 Key Terms ........................................................................................................ 11

Chapter 2 Literature review of Symptom Management Theory and Knowles’s

Adult Learning Theory ................................................................................................ 12

2.1 Introduction ...................................................................................................... 12

2.2 Overview of Coronary Heart Disease (CHD) .................................................. 14

2.2.1 Epidemiology of CHD. ............................................................................. 14

2.2.2 Characteristics of CHD. ............................................................................ 15

2.3 Acute Coronary Syndrome (ACS) ................................................................... 16

2.4 Symptom Management Theory (SMT) ............................................................ 18

2.5 Symptoms of ACS ........................................................................................... 21

2.5.1 Mechanism and pathophysiology of angina. ............................................ 22

2.5.2 Descriptors and location of symptoms. .................................................... 25

2.5.3 Person’s perception of angina symptoms. ................................................ 27

2.5.4 Clinical Management of ACS. ................................................................ 29

2.6 Patient Education ............................................................................................. 32

2.7 Knowles’s Adult Learning Theory .................................................................. 32

2.7.1 Self-management education of chronic diseases. ..................................... 36

2.7.2 Health care system barriers....................................................................... 37

2.7.3 Patient-related barriers. ............................................................................. 39

2.7.4 Self-management education. .................................................................... 40

2.8 Cardiac Patient Education ................................................................................ 40

2.9 Summary .......................................................................................................... 43

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Chapter 3 Integrative Review: Symptom Management Education Strategies for

People with CHD and ACS .......................................................................................... 45

3.1 Introduction ...................................................................................................... 45

3.1.1 Aim of review. .......................................................................................... 46

3.1.2 Search strategy. ......................................................................................... 46

3.1.3 Inclusion and exclusion criteria. ............................................................... 47

3.2 Results .............................................................................................................. 48

3.2.1 Settings. .................................................................................................... 49

3.2.2 Sample sizes. ............................................................................................ 53

3.2.3 Research design. ....................................................................................... 53

3.2.4 Intervention. .............................................................................................. 54

3.2.5 Outcome measures and instruments. ........................................................ 56

3.2.5.1 Knowledge. ....................................................................................... 57

3.2.5.2 Functional status. ............................................................................... 59

3.2.5.3 Psychological outcomes. ................................................................... 59

3.2.5.4 Risk factors. ....................................................................................... 60

3.2.5.5 Quality of life for people with ACS. ................................................. 61

3.2.6 Discussion ................................................................................................. 63

3.3 Conclusion ....................................................................................................... 71

Chapter 4 Methods ................................................................................................... 73

4.1 Introduction ...................................................................................................... 73

4.2 Research Hypotheses ....................................................................................... 73

4.3 Conceptual framework ..................................................................................... 74

4.4 Method ............................................................................................................. 74

4.4.1 Randomisation. ......................................................................................... 75

4.4.2 Manipulation and control. ........................................................................ 75

4.4.3 Research site. ............................................................................................ 76

4.4.4 Sample. ..................................................................................................... 77

4.4.4.1 Sample size. ....................................................................................... 77

4.4.5 Data collection method. ............................................................................ 78

4.4.5.1 Recruitment. ...................................................................................... 79

4.4.5.2 Control group. ................................................................................... 79

4.4.5.3 Intervention group. ............................................................................ 80

4.4.6 Development of the SMEP. ...................................................................... 80

4.4.6.1 Development of the three resources. ................................................. 81

4.4.6.2 Leaflet................................................................................................ 82

4.4.6.3 Magnet. .............................................................................................. 83

4.4.6.4 Digital video disc (DVD). ................................................................. 85

4.4.6.5 Summary of the three resources. ....................................................... 88

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4.4.7 Data collection procedures. ...................................................................... 89

4.4.8 Demographic data. .................................................................................... 91

4.5 Instruments ....................................................................................................... 91

4.5.1 Sublingual nitroglycerin interview schedule. ........................................... 92

4.5.1.1 Validity and reliability of SNIS. ....................................................... 93

4.5.1.2 Scoring for ‘knowledge of SLGTN’ subscale of SNIS. .................... 95

4.5.1.1 Scoring for ‘knowledge of SLGTN use’ subscale of SNIS. ............. 96

4.5.2 Seattle Angina Questionnaire. .................................................................. 98

4.5.2.1 Validity and reliability of SAQ. ...................................................... 102

4.5.2.2 Scoring for SAQ. ............................................................................. 104

4.6 Data Analysis Plan ......................................................................................... 105

4.6.1 Data cleaning. ......................................................................................... 105

4.6.2 Missing data. ........................................................................................... 105

4.6.3 Outliers. .................................................................................................. 106

4.6.4 Descriptive statistics. .............................................................................. 106

4.6.5 Inferential statistical methods. ................................................................ 107

4.6.5.1 Scale reliability for this study.......................................................... 109

4.7 Ethical Considerations ................................................................................... 110

4.8 Summary ........................................................................................................ 111

Chapter 5 Results .................................................................................................... 113

5.1 Introduction .................................................................................................... 113

5.2 Frequency Distributions of the Sample.......................................................... 114

5.3 Characteristics of the Sample ........................................................................ 115

5.3.1 Gender. ................................................................................................... 115

5.3.2 Age. ........................................................................................................ 117

5.3.3 Marital status. ......................................................................................... 118

5.3.4 Ethnic origin. .......................................................................................... 118

5.3.5 Employment status. ................................................................................ 119

5.3.6 Medical diagnosis. .................................................................................. 119

5.3.7 Education level. ...................................................................................... 120

5.3.8 Prior symptom management education. ................................................. 121

5.3.9 Length of time prescribed sublingual nitroglyceryl (SLGTN). ............. 121

5.4 Research Hypothesis 1 ................................................................................... 124

5.4.1 Research question 1. ............................................................................... 125

5.4.1.1 Knowledge of SLGTN (within groups). ......................................... 125

5.4.1.1 Knowledge of SLGTN (between groups). ...................................... 126

5.4.1.1 Knowledge of SLGTN use (within groups). ................................... 129

5.4.1.1 Knowledge of SLGTN use (between groups). ................................ 130

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5.5 Research Hypothesis 2 ................................................................................... 131

5.5.1 Research question 2. ............................................................................... 132

5.5.1.1 SAQ subscales (within groups). ...................................................... 133

5.5.1.1 SAQ subscales (between groups). ................................................... 136

5.6 Summary ........................................................................................................ 138

Chapter 6 Discussion and conclusion chapter ...................................................... 140

6.1 Introduction .................................................................................................... 140

6.2 Characteristics of Sample .............................................................................. 141

6.2.1 Age. ........................................................................................................ 141

6.2.2 Gender. ................................................................................................... 142

6.2.3 Ethnicity. ................................................................................................ 143

6.2.4 Marital status. ......................................................................................... 144

6.2.5 Employment. .......................................................................................... 145

6.2.6 Education level. ...................................................................................... 146

6.2.7 Prior symptom management education. ................................................. 147

6.2.8 Length of time prescribed SLGTN. ........................................................ 149

6.3 Hypothesis 1 .................................................................................................. 150

6.3.1 Knowledge of SLGTN. .......................................................................... 150

6.3.2 Knowledge of SLGTN use. .................................................................... 158

6.4 Hypothesis 2 .................................................................................................. 159

6.5 Outcomes of Study and Contributions of Results .......................................... 164

6.6 Strengths of the Current Study ....................................................................... 167

6.7 Limitations of the Study ................................................................................ 170

6.8 Recommendations .......................................................................................... 171

6.8.1 Recommendations for clinical practice. ................................................. 171

6.8.2 Recommendations for education. ........................................................... 172

6.8.3 Recommendations for research. ............................................................. 173

6.8.4 Recommendations for policy development. ........................................... 174

6.9 Summary ........................................................................................................ 175

References.................................................................................................................... 178

Appendix A .................................................................................................................. 253

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List of Tables

Table 3.1 A Summary of 16 Research Papers found to meet the Inclusion Criterion of

Symptom Management Education by Health Care Professional……………………... 50

Table 4.1 SNIS Knowledge of SLGTN Subscale Questions…………………………..97

Table 4.2 SNIS Knowledge of SLGTN Use Subscale Questions ……………………98

Table 5.1 Demographic Characteristics for Intervention and Control Group .......…. 122

Table 5.2 Age and Length of Time Prescribed SLGTN for the Intervention and Control

Group ……………………………………………………………………………… 123

Table 5.3 Internal Consistency Reliabilities of SNIS and SAQ Instruments………. 124

Table 5.4 Pre Test (T1) and Post Test (T2) for the SNIS and SAQ by Group……… 127

Table 5.5 ANCOVA for Pre Test (T1) and Post Test (T2) Knowledge Scores with

Adjusted Covariates of Demographic Characteristics for Intervention and Control

Group ............................................................................................................................ 130

Table 5.6 Wilcoxon Signed-Rank Test for Pre Test (T1) to Post Test (T2) for

Intervention and Control Group for SAQ Scores......................................................... 137

Table 5.7 Mixed Between-Within ANOVA for Pre Test (T1) and Post Test (T2) SNIS

and SAQ for Intervention and Control Group……………………………………… 139

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List of Figures

Figure 2.1: Conceptual Framework Modified Symptom Management Theory* .......... 21

Figure 3.1: Database Search Flow Chart for Symptom Management Education

Programs for People with CHD ...................................................................................... 47

Figure 5.1: Participant Flow Chart .............................................................................. 116

Figure 5.2: Graph of Mean Knowledge of SLGTN Scores, Pre Test (T1) and Post Test

(T2) (with age controlled) with Estimated Marginal Means for Post Test Scores ....... 128

Figure 5.3: Graph of Mean Knowledge of SLGTN Use Scores, Pre Test and Post Test

(with age controlled) with Estimated Marginal Means for Post Test Scores ............... 132

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Acknowledgements

I would like to express my appreciation and thanks to my three supervisors, Associate

Professor Marion Mitchell, Dr. Frances Lin, and Professor Judy Wollin who have

provided tremendous support and guidance to me.

I would like to thank the doctors, nurses, pharmacists, and people attending CRPs from

many Brisbane hospitals for reviewing and supporting the intervention, and for their

assistance with the recruitment of patients and the collection of data for my PhD. I

would like to thank also the 169 people who graciously agreed to participate in my

study; without them the completion of this study would not have been possible.

This research was partially supported by the Centaur Memorial Fund for Nurses for

which I am most grateful.

Special thanks go to my family. I cannot express how grateful I am to my mother Nada,

sisters Manuela, Jovanka and Marija, brother-in-law David, and nieces Emily and

Caitlin and nephew Nicholas for supporting me in my writing, use of technology, and

filming of the DVD. I would especially like to thank my daughter, Tegan, and Milo

(our dog) for their patience and support.

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[xii]

Abbreviations

ACS = acute coronary syndrome

A&P = anatomy and physiology

AF = angina frequency

AMI = acute myocardial infarction

AS = angina stability

BMI = body mass index

CAD = coronary artery disease

CABG = coronary artery bypass graft

CHD = coronary heart disease

cGMP = cyclic guanosine monophosphate

CASMP = chronic angina self-management program

CRP = cardiac rehabilitation program

CSA = chronic stable angina

CVD = cardiovascular disease

DC = discharge

DP = disease perception

DVD = digital video disc

ECG = electrocardiograph

ER = emergency room

GTN = glyceryl trinitrate

GP = general practitioner

HADS = Hospital Anxiety and Depression Scale

HCP = health care professional

HD = heart disease

IHD = ischaemic heart disease

HFA = heart focused anxiety

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[xiii]

Knowles’s ALT = Knowles’s Adult Learning Theory

MI = myocardial infarction

NHAAP = National Heart Attack Alert Program

NHLBI = National Heart Lung Blood Institute

NHMRC = National Health and Medical Research Council

NSTEMI = non ST elevation myocardial infarction

NI = no information

Outpt = outpatients’ clinic

QOL = quality of life

PCI = percutaneous coronary interventions

PL = physical limitation

Ppl = people

RCT = randomised control trial

REACT = Rapid Early Action for Coronary Treatment

R = reliability

RN = registered nurse

RQ = Response Questionnaire

SAQ = Seattle Angina Questionnaire

SES = socioeconomic status

SF36 = 36 item Short Form Survey

SIF = sickness impact factor

SLGTN = sublingual glyceryl trinitrate

SMEP = Symptom Management Education Package

SMM = Symptom Management Model

SMT = Symptom Management Theory

SNIS = Sublingual Nitroglycerin Interview Schedule

STEMI = ST elevation myocardial infarction

TS = treatment satisfaction

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[xiv]

UCSF = University of California, San Francisco

UK = United Kingdom

USA = United States of America

V = validity

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1

Chapter 1 Introduction

Coronary Heart Disease (CHD) was the leading of cause of death in Australia in 2012

(M. Nichols, Peterson, Alston, & Allender, 2014), with one Australian dying from this

disease nearly every 12 minutes (ABS Australian Bureau of Statistics, 2012). The most

prevalent cardiac disorder is coronary heart disease (CHD) - synonymous terms include

ischaemic heart disease (IHD) or coronary artery disease (CAD)(Copstead & Banasik,

2014). CHD incorporates two broad categories of clinical syndromes: stable chronic

angina and acute coronary syndrome (ACS) (American College of Cardiology

Foundation & American Heart Association, 2013). Both of these syndromes are

manifested by the gradual build up of atherosclerotic plaque causing obstructions to

coronary arteries (Craft, Gordon, & Tiziani, 2011). ACS is one of the largest subsets of

CHD, represents a continuing spectrum of three conditions, and can be divided into ST

elevation myocardial infarction (STEMI), non ST elevation myocardial infarction

(NSTEMI), or unstable angina (Clune, Blackford, & Murphy, 2014). Partial thrombus

formation results in unstable angina or NSTEMI and an occlusive thrombus causes a

STEMI to occur (Palatnik, 2000). The focus of this current study is to provide effective

education to people with ACS to self-manage episodes of angina symptoms in the

community (American College of Cardiology Foundation & American Heart

Association, 2013; Boateng & Sanborn, 2013; D. Chew, Allan, Aroney, & Sheerin,

2005) as currently there is a deficit in this important area.

The aim of ACS clinical management is to relieve or minimise symptoms and to

improve quality of life (QOL) (Rabasse, Johnson, & Malik, 2013). The predominant

symptomatic manifestation of CHD is angina pectoris (McGillion, Watt-Watson, Kim,

& Yamada, 2004), which is more commonly referred to as angina, and is characterised

by severe substernal chest pain (Kimble et al., 2011). Angina, generally a chronic

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condition, is triggered by inadequate perfusion to the myocardium due to atherosclerotic

obstructions (Copstead & Banasik, 2014; Jawad & Arora, 2008). Stable angina

generally occurs during exertion. It is not life threatening but can be a predictor of

myocardial infarction (MI) or even sudden cardiac death (A. Australian Institute of

Health and Welfare, 2011). When angina is caused by sudden obstruction of blood flow

to the epicardial arteries, it is referred to as unstable angina (Copstead & Banasik,

2014). Unstable angina is an unpredictable form of CHD which often occurs at rest, is

more dangerous, and can progress to MI (Grossman & Porth, 2014).

Regardless of the diagnosis, sublingual glyceryl trinitrate (SLGTN) is the first line

medical treatment for both unstable and stable angina (National Heart Foundation of

Australia & Cardiac Society of Australia and New Zealand, 2006). SLGTN can have

adverse reactions that can be life threatening (Greenland, 2006). There are limitations

to the number of tablets or sprays a person should administer and strict timing of dosing

requirements is necessary (Gallagher et al., 2010a). SLGTN is ineffective if swallowed

and the drug loses its potency if stringent storage conditions are not adhered to (Tiziani,

2010). Patients are required to self-administer the medication as soon as symptom/s

occur and the dose must be titrated to the individual (Gallagher, Belshaw, et al., 2010;

Tiziani, 2010). Therefore, the provision of symptom management education, including

information regarding the use of SLGTN, is essential (N. Nichols, Oldford, & Duke,

2007). However, this is not occurring as studies suggest individuals’ knowledge of

appropriate symptom response and knowledge of SLGTN use are poor (Buckley et al.,

2007; Gallagher et al., 2010a; Gallagher et al., 2013a; Gallagher et al., 2013b).

Poorly managed angina increases the risk of mortality, morbidity, and subsequent

cardiovascular events, which, in turn, increase hospitalisations and health care costs

(Leal, Luengo-Fernández, Gray, Petersen, & Rayner, 2006; Longmore et al., 2010; T.

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M. Maddox et al., 2008). Importantly, increased knowledge and awareness of

appropriate responses to angina symptoms have been shown to increase QOL (Fahs &

Kalman, 2008; Gravely-Witte, de Gucht, Heiser, Grace, & Van Elderen, 2007;

Tullmann & Dracup, 2005). Although there is a plethora of research providing

information on lifestyle and risk behaviour mitigation for people with CHD, very few

studies focus on providing education to people with ACS on effective self-management

of symptoms in the community (de Melo Ghisi, Abdallah, Grace, Thomas, & Oh, 2014).

The purpose of this study was to develop, implement, and evaluate a specifically

developed theory-based symptom management education package for people with ACS.

1.1 Overview of the Study

The purpose of this study was to develop and evaluate the effectiveness of a structured

symptom management education package (SMEP) delivered to people with ACS prior

to discharge from hospital. This randomised control trial (RCT) was underpinned by

the Symptom Management Theory (Dodd et al., 2001) and Knowles’s Adult Learning

Theory (Knowles’s ALT) (Knowles, Holton III, & Swanson, 2012), which informed the

development of a three-resource symptom management education package (SMEP)

designed by the researcher. The focus of the SMEP was management and prevention of

angina for people with CHD in the community.

One hundred and sixty-nine people with ACS were randomised to two groups

(intervention and control). The intervention group received the SMEP and usual care

while the control group experienced usual care. Both groups of patients completed the

Sublingual Nitroglycerin Inventory Schedule (SNIS) (Kimble & Kunik, 2000) and the

Seattle Angina Questionnaire (SAQ) (Spertus et al., 1995) at baseline (pre test, T1),

prior to being discharged from hospital, and again four to six weeks post discharge (post

test, T2). The SNIS instrument collected data on participants’ knowledge about and

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knowledge of the use of the first line medication, SLGTN. The five subscale SAQ

instrument was used to collect information about participants’ QOL, including physical

limitations, angina frequency and stability, treatment satisfaction, and disease

perception. Data collected from these instruments were analysed to address the study’s

hypotheses and research questions.

1.2 Background

In Australia, more people die from cardiovascular disorders than from any other

condition (30 % in 2012) (M. Nichols et al., 2014). Fortunately, there is a falling

mortality rate from ACS in Australia - from 19.2% in 2003 to 13.6% in 2012 (ABS

Australian Bureau of Statistics, 2012) - however, the morbidity continues to increase

with three out of five people surviving a myocardial infarction in 2009 compared to two

out of five in 1994 (Australian Government National Health and Medical Research

Council, 2009), thus highlighting the need for effective ongoing ACS management.

CHD remains the most costly single condition in health care despite falling mortality

rates (Australian Government National Health and Medical Research Council, 2009;

Begg, Vos, Goss, & Mann, 2008).

CHD is caused by the gradual build-up of atherosclerosis plaque resulting in decreased

aperture of coronary blood vessel lumens (Marshall, 2011). As mentioned previously,

CHD incorporates two types of conditions including stable chronic angina and ACS

(American College of Cardiology Foundation & American Heart Association, 2013).

ACS occurs when the atherosclerotic plaque suddenly ruptures, causing platelets to

adhere to the atherosclerotic area manifesting thrombosis formation (Palatnik, 2000).

Partial thrombus formation occurs in unstable angina and NSTEMI, or an occlusive

thrombus transpires in STEMI (Palatnik, 2000).

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Angina, the most prevalent symptom of both ACS and chronic stable angina, is caused

by transient reduced blood flow through the coronary arteries resulting in a build-up of

lactic acid or abnormal stretching of the ischaemic myocardium (Craft et al., 2011;

Rosen, 2012). The stretching of the myocardium triggers activation of afferent

nociceptive thoracic and cervical nerve fibres, which send messages to the spinal cord at

different levels from C3 to T4, accounting for different locations of sensations or

symptoms (Rosen, 2012). Typically, patients describe sensations of substernal chest

discomfort, sensations of heaviness, or pressure or severe pain (Craft et al., 2011).

Angina may radiate to the neck, jaw, and arm (DeVon & Ryan, 2008). The associated

symptoms of pallor, fatigue, diaphoresis, and dyspnoea may or may not be associated

with angina (Boateng & Sanborn, 2013; Craft et al., 2011; Marshall, 2011).

The overall aim of treatment for people with angina is to reduce mortality and morbidity

and to improve QOL (Cupples & Dempster, 2001; Rabasse et al., 2013). The National

Heart Foundation of Australia and the Cardiac Society of Australia and New Zealand

(2011) have recommended that all people with angina should be prescribed and receive

education about the first line medication, SLGTN. SLGTN mediates vasodilatation of

the coronary arteries and reduces ventricular preload and wall tension, thereby

decreasing oxygen demand of the myocardium (Karch, 2008; National Institute for

Health and Clinical Excellence 2011). People in the community usually self-manage

episodes of angina by administering one or two puffs of Nitrolingual Pumpspray or half

to one SLGTN tablets (Tierney & McKenna, 2014).

There is compelling evidence that suggests people with angina have insufficient

knowledge of SLGTN use or symptom self-management (Buckley et al., 2007; Fan,

Mitchell, & Cooke, 2009; Gallagher, Belshaw, et al., 2010; R. Gallagher et al., 2013; R.

Gallagher et al., 2013). In two Australian studies, McGovern, Mackay and Hair (2001)

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suggested almost one third of people prescribed SLGTN have problems with

administration techniques. Of those prescribed SLGTN, less than half (43%) received

any education (Gallagher et al., 2009) and nearly 60% reported not receiving

instructions for more than one year (Fan et al., 2009). Symptom self-management

education for people with ACS is not common and yet is clearly needed (Klainin-Yobas

et al., 2015).

Current structured patient education for people with ACS can include multidisciplinary

in-hospital verbal and written instructions and outpatient cardiac rehabilitation programs

(CRPs) (Commodore-Mensah & Dennison Himmelfarb, 2012; de Melo Ghisi,

Abdallah, et al., 2014). Although CRPs provides vital information about symptom self-

management, less than one third of people attend programs (A. M. Clark et al., 2013; R.

A. Clark et al., 2014). Adding to the issue is the fact that these programs are generally

not provided until four to eight weeks after hospital discharge, which is too late for

symptom education to occur (R. A. Clark et al., 2014; McDonall, Botti, Redley, &

Wood, 2013).

The first few weeks after a cardiac event leaves the person physically and emotionally

vulnerable, highlighting a need to deliver timely education strategies to improve

symptom self-management upon discharge (Herber, Jones, Smith, & Johnston, 2012).

Symptom self-management education in people with angina aims to assist them to

prevent and manage acute episodes of angina. Improving patients’ knowledge may

increase their individual ability to appropriately use SLGTN and to respond to

symptoms of angina with the intention of preventing episodes of angina and improved

QOL.

In summary, people with ACS are required to conservatively manage episodes of angina

in the community using the first line medication, SLGTN. In spite of this, knowledge

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of SLGTN use for prevention or relief of angina is poor. People who do not manage

angina effectively are at increased risk of serious cardiac events, increased

hospitalisations, reduced QOL, and increased anxiety. Early symptom self-management

education for people with ACS is essential; however, there is little evidence in the

literature available about symptom self-management education.

1.2.1 Aims.

The purpose of this study was to develop and evaluate the effectiveness of a symptom

management education package (SMEP) for people with ACS delivered in-hospital. The

specific objectives of this study were to:

1. Develop and implement a symptom management education program (SMEP) for

people with ACS, based on the Symptom Management Theory (SMT) and

Knowles’s Adult Learning Theory (Knowles’s ALT);

2. Evaluate the effectiveness of an SMEP for people with ACS.

1.2.2 Hypotheses.

Two research hypotheses were developed in order to evaluate the effectiveness of the

SMEP.

Hypothesis 1: People with ACS who received an SMEP and usual care will have improved

knowledge of SLGTN and knowledge of SLGTN use when measured using SNIS compared

to people with ACS who received usual care only.

Hypothesis 2: People with ACS who received an SMEP and usual care will have

improved QOL when measured using SAQ compared with people with ACS who received

usual care only.

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1.2.3 Research questions.

The following two research questions were used to evaluate the above hypotheses:

1. Is there a difference in knowledge of SLGTN and knowledge of SLGTN use

scores from pre test (T1) to post test (T2) within and between the intervention

and the control groups?

2. Is there a difference in QOL (physical limitation, anginal stability, anginal

frequency, treatment satisfaction, and disease perception/heart focused anxiety)

scores from pre test (T1) to post test (T2) within and between the intervention

and control groups?

1.3 Significance of Research

This study is important because: (1) it addresses an identified gap in that current cardiac

patient education programs often do not include symptom self-management components

prior to hospital discharge; and (2) it provides a theoretically-based symptom

management package easily delivered in-hospital to improve patients’ knowledge in

managing symptoms in the community, which may improve patients’ QOL.

Most in-hospital ACS education programs focus on the reduction of risk factor

behaviours and not the immediate concern for the person recovering with ACS, that is,

the need to self-manage their illness. Inappropriate symptom management can lead to

increased death, risk of MI, pulmonary oedema, and heart failure (Zetta, Smith, Jones,

Allcoat, & Sullivan, 2011). Very few current education programs include a symptom

management component or information on appropriate SLGTN administration even

though this is widely recommended by Australia’s National Heart Foundation (National

Heart Foundation of Australia & Cardiac Society of Australia and New Zealand, 2011)

and requested by patients (Smith & Liles, 2007; Timmins & Kaliszer, 2003). What

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remains unclear is if appropriate education while still in hospital would reduce this

significant risk and result in people with ACS following approved guidelines for the

management of symptoms. The guidelines are simple: people with ACS are to be

prescribed and educated on the first line medication, sublingual glyceryl trinitrate

(SLGTN), for the treatment of angina symptoms (Amsterdam et al., 2014). This study

addresses this gap by providing in-hospital education for patients to understand and

enact self-symptom management. It is proposed that instructions should form the

foundation of the in-hospital education for people with ACS. This would address their

expressed educational need and reduce complications from poor symptom management

and optimise self-management of angina symptoms in the community. This SMEP has

the capacity to fill the gap in the current care of people with ACS prior to discharge.

Patient education is a major component of current CRPs that begin four to six weeks

post discharge and there is strong evidence to support the benefits of these services in

improving knowledge, QOL, and anxiety (Chan & Cheung, 2003; McVey & HIllegass,

2010; Shahriari, Shahsavari, Alimohammadi, & Rafieian, 2007; Yousefi, Keshtiaray,

Yamani, Rabiei, & Baghbanian, 2009). However, existing CRP services are

underutilised with few people attending (Alavi, Irajpour, Giles, Rabie, & Sarrafzadegan,

2013). In addition, there are limited CRPs available to the cardiac patient during the

immediate post discharge period. In Australia, patients may be given a booklet on

reducing cardiac risk behaviours and a Consumer Medicine Information (CMI) leaflet

(Aslani, Hamrosi, & Feletto, 2010) on the medication, SLGTN. Both of these

documents may not be suitable for some patients due to their low literacy levels. This

study addresses the gap by providing a concise theory-based education package that

supports staff with limited time to deliver appropriately aimed patient in-hospital

symptom management education prior to discharge.

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1.4 Thesis Structure

This thesis includes seven chapters.

Chapter 1, the Introduction Chapter, has provided an overview of the research

undertaken, including background, the problem and the aim of the study, hypotheses,

research questions, and the significance of the research.

Chapter 2, the conceptual framework of the study, provides an overview of the structure

and benefits of cardiac patient education and a synthesis of the research to provide a

foundation for the conceptual framework of the study. The SMT and Knowles’s ALT

used to guide the intervention are presented in this chapter.

Chapter 3, the integrative review of symptom management education strategies for

people with CHD and ACS Literature Review Chapter, highlights the lack of evidence

on symptom management education programs for people with ACS.

Chapter 4, the Methods Chapter, provides a justification, description of the methods,

(including participants, site, intervention development, study procedure, variables,

instruments, and statistical design), and ethical considerations are also reported.

Chapter 5, the Results Chapter, provides the findings on the two hypotheses and two

research questions.

Chapter 6, the Discussion Chapter, provides an analysis and synthesis of the results as

they relate to previous research. It discusses the significance of the results as they relate

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to current issues in symptom management education and provides suggestions for future

research in cardiac education.

Finally, Chapter 7, the Conclusion Chapter, summarises this study and includes

strengths and limitations of the study and recommendations for the future.

1.5 Key Terms

Acute Coronary Syndrome, angina, sublingual glyceryl trinitrate symptom management

strategies, patient education, Adult Learning Theory, Symptom Management Theory,

in-hospital.

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Chapter 2 Literature review of Symptom

Management Theory and Knowles’s Adult Learning

Theory

2.1 Introduction

Angina or chest pain is the primary symptom of acute coronary syndrome (ACS) and

the chronic condition of coronary heart disease (CHD) (Leeper, Cyr, Lambert, &

Martin, 2011). People in the community seek to resolve the distressing sensations of

angina by self-administering the prescribed first line medication, sublingual glyceryl

trinitrate (SLGTN) (Leeper et al., 2011). According to the guidelines of the National

Heart Foundation of Australia and the Cardiac Society of Australia and New Zealand,

patients diagnosed with ACS should receive instructions on managing their angina

symptoms, including the safe administration of SLGTN, prior to discharge from

hospital to ensure they are well prepared for self-management upon discharge (D. P.

Chew et al., 2011).

Patients’ knowledge and competence in symptom management are essential for optimal

patient outcomes (O’Brien, O’Donnell, McKee, Mooney, & Moser, 2013). One of the

roles of the health care team is to provide education to patients on how to respond

appropriately to their symptoms (Gallagher et al., 2009; R. Gallagher et al., 2013; E. M.

McCabe, 2013). However, there are limited timely health education programs that aim

to provide effective education to people with ACS on symptom management. Those

available report improvements in patients’ knowledge of their symptoms and

management of SLGTN, and decreased delays in seeking treatment (Dracup et al.,

2009; R. Gallagher et al., 2013; R. Gallagher et al., 2013; McKinley et al., 2009). Most

of these are offered in a cardiac rehabilitation program (CRP), which excludes as many

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as 80% of people who have been admitted to hospital and do not attend a CRP (R. A.

Clark et al., 2013; A. C. R. A. National Heart Foundation of Australia, 2004; M. Rose,

Timmons, Amerson, Reimels, & Pruitt, 2011). Effective symptom management

education can increase quality of life (QOL), patient satisfaction with treatment,

medication adherence, and reduce anxiety (Dracup et al., 2009; McGillion et al., 2008;

McKinley et al., 2009; Zetta et al., 2011). Furthermore, it may also reduce

complications and delays in seeking treatment, and empower the person to become

confident to self-manage their chronic condition in the community (Dracup et al., 2009;

McGillion et al., 2008; McKinley et al., 2009; Zetta et al., 2011).

It has been well established that nurses are in a unique position to play an important role

in patient education (Coombs, Deane, Lambert, & Griffiths, 2003; M. Koivunen, H.

Hätönen, & M. Välimäki, 2008; Koivunen, Huhtasalo, Makkonen, Välimäki, &

Hätönen, 2012) because they spend more continuous time with patients than other

health professional (Bastable, 2008; Dunckley et al., 2006). Importantly, patients report

increased satisfaction with education provided by nurses compared to doctors as they

consider education provided by doctors often confusing and conflicting (Dunckley et

al., 2006).

Nurses report that heavy workload, inadequate time, and the lack of educational

strategies are the main barriers to being able to provide effective education (Ghorbani,

Soleimani, Zeinali, & Davaji, 2014; M. Koivunen et al., 2008). Structured self-

management education packages may be an effective alternative to traditional

dissemination of patient health care information. The purpose of education for patients

with ACS is to increase their knowledge and appropriate use of medications in order to

prepare them to self-manage their chronic condition (Bastable, 2006).

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This chapter examines the literature on pathophysiology of CHD, ACS, and their

symptoms. Also addressed in this chapter are the patients’ interpretations of the

symptoms of ACS. Importantly, this chapter also considers patient education for people

with chronic diseases. This chapter discusses and justifies the conceptual framework of

Symptom Management Theory (SMT) that has guided this research (Dodd et al., 2001)

and Knowles’s Adult Learning Theory (Knowles’s ALT) (Knowles et al., 2012) that has

guided the design of the intervention.

2.2 Overview of Coronary Heart Disease (CHD)

ACS is an acute event that results from an acute obstruction of coronary artery/ies

(Pelter et al., 2012). People diagnosed with ACS are required to manage the chronic

condition of CHD when they are in the community (Peterson et al., 2012). The

consequence of CHD for the person depends on the severity and position of any

obstruction, and ranges from unstable angina to non ST myocardial infarction

(NSTEMI) to ST elevation MI (STEMI) (Basra, Virani, Paniagua, Kar, & Jneid, 2014).

Symptoms are similar for each of these syndromes and include angina or chest

discomfort (Libby & Theroux, 2005). In order for the health care professional to

develop an effective symptom management education program, they must have a clear

understanding of the pathophysiology of CHD and the symptoms of ACS. The next

section provides a brief overview of the epidemiology and pathophysiology of the

chronic condition of CHD and, more specifically, the acute events of ACS, the focus

area of this study. This review informs the development of the symptom management

education package (SMEP).

2.2.1 Epidemiology of CHD.

CHD was the leading cause of death in Australia in 2012 (M. Nichols et al., 2014), with

one Australian dying from this disease nearly every 12 minutes (M. Nichols et al.,

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2014). Fortunately, the high mortality rate from CHD in Australia has declined from

19.2% in 2003 to 13.6% in 2012 due to advances in clinical management (ABS

Australian Bureau of Statistics, 2012). Of those with CHD, approximately 353, 000

people experienced angina (A. Australian Institute of Health and Welfare, 2010). The

direct cost of care expenditure in Australia of CHD is estimated at $5.8 billion or 9% of

all allocated health care expenditure, making it the most expensive medical condition in

Australia (Australian Institute of Health and Welfare, 2014; Begg et al., 2008; Heart

Foundation, 2013). Unlike other national health priorities, there are no nationally

funded management plans to improve the treatment of CHD and it remains a significant

public health issue (M. Nichols et al., 2014), making the research into education

interventions essential for people with this condition.

2.2.2 Characteristics of CHD.

Heart disease (HD) includes cardiovascular disease, endocardial and valvular disorders,

myocardial diseases, pericardial disease, and congenital heart disease (Copstead &

Banasik, 2014). CHD is the term used by the peak cardiac bodies, including the

National Heart Foundation of Australia and the Cardiac Society of Australia and New

Zealand, to describe diseases that reduce blood flow to the myocardium (Craft et al.,

2011). In this current study, the term CHD is used; however, in clinical practice, a

variety of synonymous and interchangeable terms may be used, including ischaemic

heart disease (IHD), coronary artery disease (CAD), and heart disease (HD) (Craft et al.,

2011).

CHD is characterised by insufficient delivery of oxygenated blood to the myocardium

due to atherosclerosis of coronary arteries, and incorporates both stable angina and

acute coronary syndrome (ACS) (Copstead & Banasik, 2014). Changes to the walls of

arterial blood vessels result in decreased distensibility, or arteriosclerosis of the arteries

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(Copstead & Banasik, 2014). Atherosclerosis, the most common type of

arteriosclerosis, is characterised by proliferation of smooth muscle cells and an

accumulation over time of soft deposits of intra-arterial fat and fibrin within the arterial

walls (Brener, 2006; Copstead & Banasik, 2014; Craft et al., 2011). The outcome of

atherosclerosis is narrowed coronary arteries (Copstead & Banasik, 2014).

2.3 Acute Coronary Syndrome (ACS)

ACS refers to a continuum of three diseases of increasing severity, ranging from

unstable angina to non ST elevation myocardial infarction (NSTEMI) to ST elevation

myocardial infarction (STEMI) (Grossman & Porth, 2014). All three conditions arise

from the sudden disruption of atherosclerotic plaque causing platelet aggregation and

potential thrombus formation, which can lead to partial (unstable angina and NSTEMI)

or complete coronary artery occlusion (STEMI) (D. Chew et al., 2005; Deaton, Bennett,

& Riegel, 2004; DeVon & Ryan, 2005; Grossman & Porth, 2014; Strange & Knight,

2006).

Injured endothelial cells become inflamed and cannot produce normal amounts of

antithrombic and vasodilating substances, which results in the inability of these cells to

prevent thrombi from forming and vasodilatation of vessels (Craft et al., 2011; Libby &

Theroux, 2005). In turn, this results in platelet aggregation and the release of serotonin,

which causes vasoconstriction (Craft et al., 2011; Libby & Theroux, 2005).

Sympathetic nervous system activation and release of the enzyme acetylcholine also

increase vasoconstriction and thrombi, resulting in reduced blood flow (Copstead &

Banasik, 2014; Craft et al., 2011).

Macrophages and other inflammatory and immune cells adhere to the injured

endothelium and release numerous inflammatory cytokines and enzymes that further

injure the vessel walls (Craft et al., 2011; Libby & Theroux, 2005). Macrophages

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release growth factors that stimulate smooth muscle cells proliferation (Craft et al.,

2011; Libby & Theroux, 2005). Lipid filled macrophages, known as foam cells,

accumulate to form fatty streaks (Libby & Theroux, 2005). Smooth muscle cells in the

area of injury produce collagen that migrates over fatty streaks and forms fibrous plaque

(Craft et al., 2011; Strange & Knight, 2006). Over time the fibrous plaque may protrude

into the vessel lumen and obstruct blood flow (Craft et al., 2011). Ruptured plaques,

known as complicated plaques, expose the underlying tissue, resulting in platelet

adhesion, initiation of coagulation cascade, and rapid thrombus formation (Brener,

2006; Craft et al., 2011). The thrombus can result in ischaemia and/or myocardial

infarction (MI) (Craft et al., 2011).

In summary, ACS is caused by atherosclerosis that narrows the lumen of coronary

arteries. This current study focuses on patients who experience angina symptomatology

during the acute event of ACS, which is treated with the first line medication, SLGTN,

as outlined below. This focus assisted in designing the intervention, which aimed to

deliver theory-derived evidence-based symptom management for people experiencing

acute symptoms related to ACS.

People diagnosed with unstable angina have no myocardium damage, however, there is

myocardial damage due to insufficient coronary blood flow in people diagnosed with

MI (Grossman & Porth, 2014). Differential diagnosis of unstable angina relies on

changes on the electrocardiograph (ECG) and raised serum cardiac biomarkers, such as

troponin, which may indicate myocardial injury. People with a normal level of troponin

are considered to have unstable angina, whereas people are diagnosed with NSTEMI if

their troponin level is elevated (Grossman & Porth, 2014). Both unstable angina and

NSTEMI are due to partial vessel occlusion, whereas STEMI occurs when the coronary

arteries become completely occluded (Craft et al., 2011; White & Chew, 2008).

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2.4 Symptom Management Theory (SMT)

The SMT was used to guide the development of the conceptual frameworks, research

design, hypotheses, and intervention. This theory was chosen as it focused on symptom

management strategies and outcomes.

The faculty of the University of California, San Francisco (UCSF), School of Nursing

Management Group first introduced the Symptom Management Model (SMM) in 1994

as a framework aimed at improving clinical nursing practice and symptom research

(Larson et al., 1994). In clinical settings, symptoms cause the person to seek medical

attention (Dodd et al., 2001). People with angina experience severe or distressing

symptoms, resulting in confusion and uncertainty often due to lack of knowledge of

effective self-management (Sorofman, Tripp-Reimer, Lauer, & Martin, 1990). The

SMM was designed to assist in the development of effective symptom management

strategies to assist people self-manage their symptoms. The conceptualisation of the

SMM was based on Orem’s self-care model (Moser, McKinley, Dracup, & Chung,

2005; Sancho Cantus & Ruiz, 2011; Vickers, Taylor, & Brady, 2003) and other models

of self-care of symptoms (Motalebi & Iranagh, 2013). However, neither Orem’s self-

care model nor self-care of symptom frameworks adequately addressed patients’

experiences, symptom self-management strategies, and/or treatment outcomes

(Docherty, Taylor, & Brady, 2003).

The original framework of the SMM consisted of three interrelated dynamic

dimensions: the symptom experience, symptom management strategies, and symptom

status outcomes (Dodd et al., 2001). Further revision and testing led to slight alterations

to the original SMM to include the addition of three metaparadigm domains of nursing

care that influence the symptom management abilities: person, environment, and health

and illness (Humphreys et al., 2008). The three dimensions of symptom experience,

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19

symptom management strategies, and symptom status outcomes are influenced by the

sociodeterminants of health, including the nursing domains of person, environment, and

health and illness, thereby forming the Symptom Management Theory (SMT)

(Humphreys et al., 2008). As illustrated in Figure 2.1, the SMT shows the three

dimensions of symptom experience, symptom management strategies, and symptom

outcomes within individual boxes. Events that contribute to a dimension are recognised

within each of these three dimensions (Newcomb, 2010). Bidirectional arrows indicate

that symptom dimensions are mutually determinative as reinforced by the model’s

linear design (Newcomb, 2010).

Apart from the three dimensions, the SMT also consists of the three domains of nursing

- person, environment, and health and illness - that have been modified for this study.

The domains were determined as sociodeterminants of health, and they influence each

of the three interdependent dimensions of the SMT. In this current study, the person

domain is represented by the demographic and individual characteristics such as age,

gender, ethnicity, marital status, education level, length of time prescribed SLGTN, and

the prior symptom management education. The environment or location where the

intervention strategy is being tested can have an impact or modulates the symptom

(Humphreys et al., 2008). The health and illness domain refers to the person’s current

state of health or diagnosis. All people included in this study had a diagnosis of ACS

were included in this study. These three domains are especially relevant to this current

study as it has been identified in the literature that these determinants of health affect

the symptom experiences, symptom management, and symptom status outcomes of

people with ACS.

The symptom experience includes the perception, evaluation, and response to the

change in sensations or feelings (Humphreys et al., 2008). The distressing sensations of

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angina interfere with a person’s QOL (Andréll et al., 2011); therefore, appropriate

responses must include self-management using the first line medication, SLGTN, and

seeking assistance when angina is unrelieved. The SMT conceptualises providing

effective strategies to minimise symptoms. In regards to this study, the conceptual

framework provides guidance on the efforts to avert or minimise the symptom

experience of angina. The conceptual framework for this study includes considerations

of who, what, how, when, to whom, and where the intervention is provided (Humphreys

et al., 2008). Patients with ACS (whom) essentially manage their symptoms, who

(health care professional), what (content, mode, and intervention delivered), the dose

(how much), and timing (when) are important considerations of effective symptom

management education. In this study, the education strategy was provided in a hospital

room. The hospital setting is a superior occasion to provide symptom management

education strategies as it exposes the intervention to a larger number of people

compared with outpatient settings (Korytkowski, Koerbel, Kotagal, Donihi, & DiNardo,

2014).

The aim of this study was to improve knowledge of SLGTN and knowledge of SLGTN

use to self-manage acute episodes of cardiac related symptoms and to improve cardiac

related QOL in people with ACS. The foci of this study were the symptom

management strategies and symptom outcomes, with the development of a standardised

education package (SMEP) for people with ACS. The modified SMT as seen in Figure

2.1 informed this study. The following section reviews the literature on the symptom

experience of angina, the first of the dimensions of the SMT. This information was

used to assist in the development of the intervention.

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21

Note. *Adapted for this study from: University of California-San Francisco Symptom

Management Theory (Dodd et al, 2001; Humphreys, 2008), SMEP = Symptom Management

Education Package, KALT = Knowles’s Adult Learning Theory, SLGTN = sublingual glyceryl

trinitrate

2.5 Symptoms of ACS

According to the SMT, symptom management begins with the individual’s accurate

assessment of their symptom experience (Dodd et al., 2001). Angina or angina pectoris

is defined as a paroxysmal chest pain associated with atherosclerotic plaque, most often

caused by cardiac ischaemia (Crea & Liuzzo, 2013). Stable angina, broadly speaking, is

chest pain/discomfort that occurs on exertion (Libby & Theroux, 2005). Unstable

angina is chest pain that occurs more often than stable angina and often during periods

of rest (Copstead & Banasik, 2014). Patient symptoms of unstable angina, NSTEMI,

and STEMI are similar and difficult to differentiate as they all may include central

substernal chest discomfort that feels like pressure, squeezing, fullness, or pain, as well

Figure 2.1: Conceptual Framework Modified Symptom Management Theory*

Sociodeterminants of health

Age, gender, marital status, ethnic origins, employment status, education

level completed, previous symptom management education, length of time

prescribed SLGTN

Symptom

experience

(Review of

literature)

Person’s Perception

Person’s Response

Symptom

management

strategies

SMEP (using KALT)

Who (delivers)?

What? How? When?

To whom? Where?

Symptom status

outcomes

Knowledge of

SLGTN and

Knowledge of

SLGTN use

Quality of life

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22

as discomfort in the arms, back, neck, and jaw, which may be associated with the

symptoms of dyspnoea, diaphoresis, nausea, or light-headedness (Copstead & Banasik,

2014). People experiencing the symptoms of angina are required to manage those

symptoms using the first line pain medication, SLGTN, regardless of their deferential

diagnosis. The pain associated with STEMI is frequently prolonged, not relieved by

rest or administration of the medication, SLGTN. Generally, patients require narcotics

to alleviate symptoms (Grossman & Porth, 2014).

In order for health care professionals to develop effective education strategies for people

with ACS, it is important to review the pathophysiology, patients’ experiences, and their

responses to the symptoms associated with ACS. This next section discusses the

pathophysiology and mechanisms of angina, different types of angina, symptom

descriptors, and location used by patients to describe their pain. Also included in this

section are the ACS-affected person’s interpretation, perception, and responses to

symptoms according to the literature.

2.5.1 Mechanism and pathophysiology of angina.

Research into the mechanism and pathophysiology of angina assists in understanding

the individual differences in the person’s symptom descriptors, location, duration, and

experiences. This assists the health care professional better to understand the person’s

educational needs. Numerous confusing sensations and experiences of the symptoms of

angina contribute to delays in self-administration of first line medication or in seeking

assistance, which ultimately reduces effective treatment options and causes poor health

outcomes (Gallagher, Marshall, & Fisher, 2010).

Angina is a warning symptom, indicating that ischaemia and hypoxia of the myocardial

muscle is occurring (Jawad & Arora, 2008; O'Rourke, 2010). Angina is most

characterised by pain stimuli arising within the myocardium and most free nerve

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23

endings near coronary vessels (Jawad & Arora, 2008; O'Rourke, 2010; Rosen, 2012).

There are several different types of angina including stable, prodromal, refractory,

Prinzmetal, vasospastic, or variant, and unstable angina (National Heart Lung Blood

Institute, 2011). It is important for the health care professional to be able to identify the

differential diagnosis of angina in order to be able to select the most appropriate

treatment.

Stable angina, the most common type of angina, is a chronic disease that usually occurs

during periods of exercise or stress (Kimble et al., 2011). Stable angina symptoms have

a regular pattern and are a possible warning that an MI may occur (National Heart Lung

Blood Institute, 2011). Prodromal angina is a warning sign, with a 25-50% probability

that the angina episode will be succeeded by an acute MI (Graham, Westerhout, Kaul,

Norris, & Armstrong, 2008; Ishihara et al., 2000; Navarro et al., 2001; Ottani, Galvani,

Ferrini, & Nicolini, 1999). Refractory angina is the presence of severe ischaemic

angina when revascularisation procedures are no longer considered feasible for the

person (Andréll et al., 2011; R. K. G. Moore et al., 2007; Soran, 2014). Prinzmetal,

vasospastic, or variant angina is a result of a transient reduction in the luminal diameter

of a coronary artery or a spasm resulting in spontaneous and often recurrent episodes of

angina, with electrocardiography (ECG) findings consistent with ST segment elevation

(Choksy, Napier, & Sharma, 2012). Prinzmetal, vasospastic, or variant angina causes

severe pain, often at night, but it is not associated with coronary artery stenotic lesions

(Blessberger, Kammler, Wichert-Schmitt, & Steinwender, 2013; Jo et al., 2014;

National Heart Lung Blood Institute, 2011; Yamashina et al., 2014).

The target patient population of this current study is those who have unstable angina,

which is characterised as having no regular pattern, occurs more frequently, often

during rest or during periods of exacerbation, and is more severe than stable angina

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(Basra et al., 2014; Deckers, 2013; National Heart Lung Blood Institute, 2011).

Unstable angina requires urgent medical attention due to the high risk of an MI ensuing

(Spinler, 2007). People who develop MI are required to seek urgent medical treatment

to maintain coronary blood flow, involving the administration of reperfusion therapy to

reduce complications such as arrhythmia, heart failure, or death (Eren et al., 2006;

Yardimci & Mert, 2014). Both unstable angina and MI are otherwise classified as ACS,

requiring timely management of angina symptoms, which are initially treated with

SLGTN. Therefore, this study focuses on symptom management using SLGTN for

people with ACS.

The symptoms of angina arise from the activation of nerve fibres due to hypoxia and

ischaemia of the myocardium, activating the sympathetic afferent pathways and

entering the sympathetic ganglia in the lower cervical and upper thoracic spinal cord

(C7-T4)(Rosen, 2012). This process causes the formation of adenosine triphosphate

which produces lactic acid, both of which stimulate chemosensitive and

mechanoreceptive receptors of unmyelinated nerve cells found within the cardiac

muscle fibres and the coronary arteries, causing the release of chemical substances

including kinins, serotonin, hydrogen ions, and inflammatory mediators (O'Rourke,

2010; Rosen, 2012). Impulses are sent via the ascending spinal pathways to the

thalamus and the cerebral cortex (Arslanian-Engoren & Engoren, 2010; Jawad & Arora,

2008; Rosen, 2012). At several levels, including within the cerebral cortex, integration

and modification of these impulses occur (O'Rourke, 2010). Importantly, this

modulation may also be a factor in the variability in the symptoms of angina (O'Rourke,

2010).

The radiation or referral patterns of angina are determined by analogous dermatomes

that provide afferent nerves at different levels of the thoracic spinal cord, which

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communicate with the sensory inputs from the myocardium and from somatic structures

(McGillion, 2006; O'Rourke, 2010). Stimulation of sensory receptors in dissimilar

myocardial regions results in conduction via the same neural pathway (Craft et al.,

2011). These mechanisms explain why pain is often described as diffuse discomfort in

the chest, neck, jaw, and arm and why most patients describe the same sensations

regardless of the area of the heart muscle experiencing ischaemia (Craft et al., 2011).

Angina and reduced cardiac function also activate neural reflexes that stimulate

sympathetic and parasympathetic sections of the autonomic nervous system and which

can result in dyspnoea, diaphoresis, nausea, vomiting, increased urgency to urinate,

bradycardia or tachycardia, pallor, and increased respiratory rate (Arslanian-Engoren &

Engoren, 2010; Klein, 1988; McGillion, 2006; Rosen, 2012). In addition, stimulation of

the sympathetic nervous system may also result in coronary artery spasm due to the

release of noradrenaline, which causes platelet aggregations and the release of

thrombozane A, a potent vasoconstrictor (Klein, 1988; Rosen, 2012).

Angina includes a collection of symptoms experienced by the ACS patient. Symptom

descriptors and locations are subjective and reflect the pathophysiology and

mechanisms occurring in the individual. Therefore, the wide variation in symptoms

makes it difficult for patients to interpret these as cardiac in origin (Ekman, Andersson,

Cleland, & Swedberg, 2005): As a result, patients often have difficulty choosing the

appropriate self-symptom-management option. This makes education on typical

symptom descriptors, location, and management challenging for health care

professionals and difficult for patients to understand.

2.5.2 Descriptors and location of symptoms.

The varied mechanisms and pathophysiology of the symptoms of angina have resulted

in as many as 87 different descriptors used by patients to describe the sensations they

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are experiencing (O’Donnell, McKee, O’Brien, Mooney, & Moser, 2012). Several

typical descriptors used by patients to describe their symptoms include chest

discomfort, pressure, tightness, heaviness, constriction, numbness, tingling, burning,

stabbing or crushing chest pain (W. Chen, Woods, Wilkie, & Puntillo, 2005; Čulić,

Eterović, Mirić, & Silić, 2002; King & McGuire, 2007; McSweeney et al., 2010;

Overbaugh, 2009; Harshida Patel, Rosengren, & Ekman, 2004).

As indicated above, angina symptoms are diffuse and can be difficult for the patient to

localise to one particular area. In addition, the pain sensations can be referred to other

sites including the person’s left arm, right arm, neck or throat, right shoulder, left

shoulder, upper back, jaw, left hand, right hand, and epigastric area (W. Chen et al.,

2005; Čulić et al., 2002; Culic, Mirić, & Eterović, 2001; DeVon & Ryan, 2008; H. K.

Kim & Jeong, 2012; King & McGuire, 2007; Milner, Funk, Arnold, & Vaccarino,

2002).

Atypical or associated symptoms in the absence of chest pain may include

gastrointestinal, respiratory, neurological, or psychological symptoms. These

associated symptoms include diaphoresis, overall weakness, fatigue, nausea, dyspnoea,

vomiting, sudden onset of coughing, headache, vertigo, dizziness, fear, lightheadness,

indigestion, palpitations, syncope, numbness in hands, lethargy, unexplained anxiety,

loss of appetite, sleep disturbances, and sense of dread (Arslanian-Engoren et al., 2006;

Bhatia & Naik, 2013; W. Chen et al., 2005; Čulić et al., 2002; DeVon & Ryan, 2008; H.

K. Kim & Jeong, 2012; King & McGuire, 2007; McSweeney et al., 2010; Milner et al.,

2002; O’Donnell et al., 2012). Patients report between 2.5 symptoms (Milner et al.,

2002; O’Donnell et al., 2012) to 8.36 symptoms (Bhatia & Naik, 2013; DeVon & Ryan,

2008; McSweeney et al., 2010). The large number of possible symptoms and their

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variants contribute to the patient’s reduced knowledge and understanding of their

symptoms and the appropriate responses they should initiate.

2.5.3 Person’s perception of angina symptoms.

According to Armstrong (2003, p. 602), individuals discern the way they experience

symptoms based on “the perception of the frequency, intensity, distress and meaning

occurring as symptoms are produced and expressed”. Perception is a cognisant,

cognitive analysis of information collected by the senses in terms of a particular

environment or situation (Levine & Shefner, 1981). The perception of symptoms refers

to whether a person notices a change in the way they feel or behave (Larson et al., 1994)

or can be defined as

“...what a person believes his or her symptoms mean in the physical and

psycho-social-spiritual contexts, along with contributing factors that include the

nature of the symptom, the severity of the symptom, the duration of the symptom,

and the individual’s personal belief system” (Posey, 2006, p. 117).

A person’s symptom perception is important for health care professionals to consider as

people experiencing cardiac symptoms need to be able to make appropriate and

informed decisions about seeking appropriate treatment (Posey, 2006).

Inappropriate perception of angina symptoms for people diagnosed with ACS can cause

delays in treatment, which can result in negative physical and psychological outcomes

(Ribeiro et al., 2014). Shorter intervals between symptom onset and management

produce better results for cardiac function (Jerónimo Sousa et al., 2012; Meyborg et al.,

2007). This has implications for cardiac patient education, as the individual with angina

decides the urgency of enacting their symptom management strategies based on their

perceptions of their symptoms (Posey, 2006). If a patient does not perceive the

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symptoms as cardiac in origin, they may delay treatment, which may reduce their health

outcomes, including QOL.

Of concern is that there have been inconsistent reports of how many patients correctly

relate their symptoms to the heart, with rates varying between merely 26% and 84%.

Fukuoka et al. (2007) performed a cross sectional survey of 1, 059 people following an

AMI across five countries (Australia, Japan, US, UK, and South Korea) and confirmed

that almost half the surveyed people with symptoms of ACS had difficulty attributing

their symptoms as cardiac in origin. One Portuguese study found that only 26% of

patients identified their symptoms as cardiac in origin (Ribeiro et al., 2014), which was

consistent with findings from a small study in the United States (L.L. Davis et al., 2013;

Gassner, Dunn, & Piller, 2002). In contrast, two large Swedish studies reported that a

much higher percentage of patients (74-84%) were able to identify symptoms as cardiac

in origin (Herlitz et al., 2010; Ingela Johansson, Strömberg, & Swahn, 2004; Thuresson

et al., 2007). These Swedish findings may be attributed to the available cardiac

education programs provided to these studies’ participants. When symptoms are self-

identified as cardiac in nature, people are more likely to seek medical assistance in a

timely manner (Ribeiro et al., 2014). Correlations have been identified between the

person’s ability to recognise their symptoms as cardiac in origin and the appropriate

knowledge of how to appropriately manage their conditions and to seek heath care

(Herlitz et al., 2010).

Describing MI metaphorically as a ‘heart attack’ may impose on the patient the idea that

when an MI occurs it will be sudden, violent, and severe. However the reality is that

patients often are unable to recognise (initially) the symptoms of MI (Gassner et al.,

2002). The diverse and multiple symptoms experienced by cardiac patients can make it

difficult for the individual to distinguish their symptoms from other causes (Fors,

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Dudas, & Ekman, 2014; Gallagher, Marshall, et al., 2010). Importantly, ambiguous,

slow onset, mild, or atypical symptoms increase the amount of time for people to enact

their symptom management strategies (Gallagher, Marshall, et al., 2010; Noureddine et

al., 2006). Findings from previous studies suggest that patients have inadequate

knowledge of the symptoms of ACS for accurate interpretation and this contributes to

patients’ lack of ability to manage their symptoms (Ribeiro et al., 2014). Widespread

public education programs are inadequate in helping people to identify symptoms as

cardiac in origin (Gassner et al., 2002). This has implications for the timing and content

of cardiac education and symptom management education needed to target this complex

cardiac condition.

2.5.4 Clinical Management of ACS.

This next section describes the clinical management of ACS, including patient

education. According to the SMT, the goal of symptom management is to avert

negative outcomes through self-care strategies (Dodd et al., 2001).

The overall aim of medical management for people with ACS is to reduce the

symptoms of angina and improve QOL (Kimble et al., 2011). Optimal immediate

medical management for people with angina includes medications, such as short acting

nitrates such as SLGTN, antianginal drugs that prevent future episodes of symptoms,

and drugs that reduce the risk of forthcoming cardiovascular events (Conway & Fuat,

2007; Tierney & McKenna, 2014). Those patients not well controlled through

medications are considered for revascularisation procedures such as percutaneous

coronary intervention (PCI) or coronary artery bypass graft (CABG) (Conway & Fuat,

2007; J. D. Parker & Parker, 2012; Tierney & McKenna, 2014; Whittaker, Jokhi, &

Curzen, 2014). SLGTN is prescribed for angina and also asymptomatic patients

following MI, PCI, and CABG (Zimmerman, Fass, Low, & Franklin, 2009). Between

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20% and 42% of patients continue to experience angina symptoms one year after an MI

(Boden, O'Rourke, & Teo, 2007; Maddox, Reid, & Spertus, 2008). It is important for

health care professionals to understand the mode of action, administration, and side

effects of the SLGTN in order to develop evidence-based education.

Short acting nitrates, such as SLGTN, are used to provide quick symptomatic relief and

to prevent acute ischaemia or angina episodes (Conway & Fuat, 2007; Gayet, Paganelli,

& Cohen-Solal, 2011; Henderson, 2014; Tierney & McKenna, 2014; Welch, Yang,

Reeder, & Gersh, 2012; Whittaker et al., 2014). There are several clinical trials that

demonstrate SLGTN has potent antianginal effects (Bolli, 2001; Carvajal, Germain,

Huidobro-Toro, & Weiner, 2000; Csont & Ferdinandy, 2005; K. L. Davis, Martin,

Turko, & Murad, 2001).

Nitrates act by dilating epicardial arteries, decreasing venous return, and reducing

demand on the myocardium by causing coronary vasodilatation (Conway & Fuat, 2007;

Karch, 2008; J. D. Parker & Parker, 2012). Nitrates release nitric oxide, block calcium

entry into smooth muscle cells, and promote relaxation through cyclic guanosine

monophosphate (cGMP), which activates enzymes in the vascular endothelium

(Whittaker et al., 2014). Vasodilatation of blood vessels and coronary arteries reduces

cardiac preload, reduces afterload, and increases blood supply to the ischaemic

myocardium (Whittaker et al., 2014). Reduced preload improves subendocardial

perfusion, promotes the redistribution of coronary blood flow, and decreases myocardial

oxygen demand by reducing the left ventricular chamber size and diastolic and systolic

wall stress (Gayet et al., 2011; J. D. Parker & Parker, 2012; Whittaker et al., 2014).

During increased periods of exercise, nitrates can be used prophylactically to reduce the

severity and frequency of angina (Tierney & McKenna, 2014; Whittaker et al., 2014).

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Glyceryl trinitrate (GTN) has an elimination half life of 6.2 minutes in whole blood and

53.4 minutes in plasma (Hashimoto & Kobayashi, 2003). Many studies enumerate that

the effects of SLGTN begin within one to 15 minutes of administration (J. D. Parker &

Parker, 2012; Thadani & Wittig, 2012; Whittaker et al., 2014; Zimmerman et al., 2009).

Many patients describe the therapy as lasting one to two hours after administration

(MIMS, 2008; J. D. Parker & Parker, 2012; Whittaker et al., 2014). Prophylactic effects

have been reported as lasting up to 30 minutes (Whittaker et al., 2014).

Current guidelines recommend the patient takes one tablet or spray (0.3 – 1mg)

sublingually, ceases activity, and rests when angina symptoms occur (J. L. Anderson et

al., 2013). Patients should be instructed to self-administer a second tablet or spray after

five minutes if the pain does not subside (Henderson, 2014). After this, if the pain

persists, patients should be instructed to immediately call the emergency number for an

ambulance (O'Rourke, 2010).

Sublingual aerosol spray is preferred over tablets as the storage time before the loss of

efficacy is longer than for tablets (Whittaker et al., 2014). Common side effects

attributed to venodilatation include reflex tachycardia, postural hypotension, dizziness,

syncope, and headache (Carvajal et al., 2000; Conway & Fuat, 2007; Csont &

Ferdinandy, 2005; Gayet et al., 2011; Henderson, 2014; MIMS, 2008; J. D. Parker &

Parker, 2012; Waller & Waller, 2014). Education on this complex medication regimen,

such as recommended route, timing of administration, side effects, prophylactic use, and

appropriate emergency responses when the medication does not relieve symptoms, are

essential for the person to be able to effectively self-administer the medication to

alleviate symptoms and to reduce the risk of myocardial damage.

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2.6 Patient Education

Patient education refers to any educational activity that is designed to improve patients’

knowledge and/or health behaviours (Delphi Group, 1985). Effective patient education

allows the patient to transition from focusing on the condition itself to the management

and treatment and reduction of risk factors of their condition (Krau, 2011). Patient

education is considered an important role in nursing, however, most nurses lack the

formal training to perform effective patient education and few receive formal endorsed

qualifications in the principles of teaching and learning (Borgmeyer, Gyr, Jamerson, &

Henry, 2008; Choi, Hui, Lee, & Chui, 2010; J.-R. Lee, Kim, Yoo, & Kang, 2007; van

Hooft, Dwarswaard, Jedeloo, Bal, & van Staa, 2015). Importantly, most nurses receive

minimal information about the concepts of patient teaching and learning during the

course of their undergraduate degree (Choi et al., 2010). In order to facilitate patient

education, nurses need supportive patient education strategies that effectively target

patient needs (Ghorbani et al., 2014).

2.7 Knowles’s Adult Learning Theory

Effective patient education programs require the application of the principles of learning

(McDonald & Gibson, 2006). Learning theories are an explanation of how learning

occurs and include behaviourism, cognitivism, and humanism theories (S. B. Merriam

& Bierema, 2014).

Behaviourism emphasises experimental methods of observation, measurement, and

manipulation that avoid subjective and internal processes, and that include the

activation of the mind (Wollard, 2010). Behaviourism emphasises that there are direct

parallels between the way animals and humans learn (Wollard, 2010). Behaviourism

asserts that learning occurs as a result of connections between stimuli in the

environment and experiences, and that the environment, experiences, and actions of

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other people influence a person’s motivation and behaviours (Bastable, 2005; Wollard,

2010). Behaviourist theorists suggest closely observing a person’s response to the

environment then manipulating the stimuli in the environment to bring about learning

and behavioural changes (Bastable, 2005; Bigge & Shermis, 1992). Behaviourism

declares all behaviours are due to a simple stimulus response, and new behaviours occur

through classical or operant conditioning or the modification of old behaviours through

rewards and punishments, or observed behaviour known as modelling (Wollard, 2010).

Criticism of behaviourism includes the notion that learners are assumed passive and

easily manipulated (Bastable, 2006). As the focus of this study was on patients’ ability

to self-manage their condition and not on the influence of others to change behaviours,

this theory was not appropriate.

In contrast to behavioural theory, cognitive learning theory focuses on ‘inside the

learner’, especially learners’ perceptions, thoughts, memories, and ways of processing

and structuring information (Brien & Eastmond, 1994). For an individual to learn, they

must change their thoughts and perceptions (Bastable, 2008). Cognitive theorists

believe learning is a social process and, in many cases, role modelling is perceived by

the observer to be rewarding (Bastable, 2006). As this theory involves learning by

observing or role modelling, and the education package in this study was intended to be

delivered through limited interaction between the educator and the patient, this theory

was discounted.

Social learning theory combines both behaviourist and cognitive theories in which much

of the learning occurs by observation and by watching others (Bastable, 2006). As one

proponent of social cognitive theory, Bandura (1977) emphasised experimental methods

of observation, measurement, and manipulation that avoided subjective and internal

processes. Bandura (1977) introduced the notion of reciprocal determinism and added

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the concept that human behaviour influences the environment and influences other

people’s behaviours. His work is influential in developing the ideas of pedagogy

associated with observational learning and modelling, and proposes the idea that people

learn from each other by observation, imitation, and modelling (Bandura, 1977, 1997).

The individual’s characteristics are not taken into consideration. There is growing

evidence that Bandura’s (1997) theory of self-efficacy, which sees the ability of learners

to have self-confidence in their abilities, is no longer supported (Kardong-Edgren,

2013).

Drawing from the psychology of humanism, humanism learning theories are person

centred or emphasise the needs of the learner, as seen in Maslow’s hierarchy of human

needs (Breese & French, 2012). Humanistic theory of learning can be appropriately

applied to patient education as the discipline of nursing identifies the uniqueness of each

individual. This theory recognises that individuals have their own abilities to make

decisions (Bastable, 2005). Humanistic theory purports that the transfer of information

is encouraged when patients are respected and given flexibility in problem solving and

creativity (Bastable, 2006). Most patients have a preferred way of absorbing

information (visual, motor, auditory, or symbolic) and some patients prefer to learn on

their own (self-directed) (Bastable, 2005). For effective learning to become permanent,

learning needs to be meaningful and paced according to the person’s ability to process

the information (Bastable, 2005). Practising new skills or gaining new knowledge

under varied conditions strengthens learning (Bastable, 2005).

Humanist learning theories had a profound effect on Malcolm Knowles who, in 1968,

proposed and defined adult learning or andragogy as “the art and science of helping

adults learn” (Knowles, 1980, p. 43). Knowles described learning as an act or process

that encourages knowledge acquisition (Knowles, 1984). Adult Learning Theory sees

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the role of educator “as facilitator or guide as opposed to content experts” (Caffarella,

1993, p. 26) allowing for adults to direct their own learning and self-development.

In order for successful learning to take place, the following six assumptions on adult

learning are necessary:

1. the need to know,

2. the learner’s self-concept,

3. the role of the learner’s experiences,

4. readiness to learn,

5. orientation to learning, and

6. motivation.

(Knowles et al., 2012, p. 62 & 63).

Effective learning requires incorporating these six assumptions (Knowles, Holton, &

Swanson, 2011).

The first assumption is that adults have a need to know why the learning needs to take

place (Knowles et al., 2012). The second assumption is that the learner has a self-

concept, that is, adults have a responsibility for their own decisions and are capable of

self-direction (Knowles et al., 2012). The third assumption is that adults have the

capacity to use their own experiences to learn (Knowles et al., 2012). By incorporating

this assumption into the development of education programs such as self-symptom-

management education programs, it allows the learner to use their own experiences of

the symptoms of angina to trigger their symptom management strategies.

For people with ACS, the fourth assumption, readiness to learn, is pertinent as it assists

the person’s transition from ‘normal life’ to a new ‘normal’. Disabilities, role changes,

and the physical impact often motivate people with ACS to reduce the number of

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symptoms and to improve their health outcomes (Najafi Ghezeljeh, Yadavar Nikravesh,

& Emami, 2014).

The fifth assumption is that learners are orientated to learn through tasks that are

problem centred (Knowles et al., 2012). This means they will learn if they perceive that

the task will help them deal with a problem they are confronted with in their particular

situation. This assumption has not been taken into consideration by many current

education programs, which is problematic as patients may be reluctant to participate in

education programs (such as a CRP) or not adhere to health instructions if they do not

perceive it will assist in their lives. In other words, adults are orientated to learning if

they perceive that the learning will help them perform tasks or deal with problems they

are confronted with (Knowles et al., 2012). In this current study, experiencing angina

may require patients to seek out vital symptom management strategy information during

the presence of distressing symptoms.

The sixth assumption is that adults are motivated by internal rather than external

pressures (Knowles et al., 2012). This is pertinent, as people with ACS have unique

individual symptom experiences that produce internal pressures to cope with their

condition and symptoms. Providing appropriate theory-based and effective treatment

education should assist the patient to choose effective self-management strategies.

2.7.1 Self-management education of chronic diseases.

Patients diagnosed with ACS need to transition from being an acute patient in hospital

with ACS to being a chronic patient with a CHD in the community. Chronic conditions

require complex ongoing clinical management, lifestyle changes, and self-care (Funnell

et al., 2010). In Australia, chronic diseases contribute to more than 70% of the overall

disease burden (Jordan & Osborne, 2007). Almost 80% of all peoples’ health care

needs and problems occur when people are in the community (Health Services Medical

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37

Corporation, 1993). Chronic diseases reduce QOL and introduce new challenges and

demands for patients and their families (Redman, 2004). Patients are required to

become responsible for day-to-day management of their chronic conditions. This is

complex and demanding and has been identified as critical by the Australian

Government, which initiated the National Preventative Health Taskforce with the aim of

improving chronic disease self-management (Australian Government, 2010).

People with chronic diseases have been reported to have low knowledge of their

conditions and management (Khan, Agne, Buttan, & Cherrington, 2013; Norris, Lau,

Smith, Schmid, & Engelgau, 2002; Perera, De Silva, & Perera, 2013; Redman, 2004).

This may be due to current education programs being vague, imprecise, or inappropriate

and not meeting the patient’s needs (Bauman, Barnes, Schrieber, Dunsmore, & Brooks,

1989; S.-C. Chen, Lai, Liao, Chang, & Lin, 2009; Ghorbani et al., 2014; M. P. McCabe,

Ebacioni, Simmons, McDonald, & Melton, 2015; Morrison et al., 2012). Many barriers

and obstacles to effective teaching and learning have been identified. According to a

systematic review by Joseph-Williams, Elwyn, and Edwards (2014), the health care

system and patient-related characteristics are predisposing factors for effective transfer

of information.

2.7.2 Health care system barriers.

Within the health care system, one major barrier to nurse-provided education is the lack

of teaching time due to time constraints and early patient discharge (Ferguson, Ward,

Card, Sheppard, & McMurtry, 2013). Patients report that the provision of information

is often seen as a low priority by health care staff and have indicated that they have

limited interaction and communication with health care professionals regarding

education (Ferguson et al., 2013; Guo, East, & Arthur, 2014; Hamrosi, Raynor, &

Aslani, 2013; Jerant, von Friedericks-Fitzwater, & Moore, 2005; Joseph-Williams,

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Elwyn, & Edwards, 2014; Kasteleyn et al., 2014). Patients also often attribute this to

workload issues and shortage of staff (Guo et al., 2014). Frequently, patients report that

staff seemed too busy and hurried, with the consequence that they (the patients) felt

guilty and did not want to burden health care professionals with their questions (Joseph-

Williams et al., 2014).

Cardiac patients frequently leave hospital with unanswered questions and unresolved

concerns (Guo et al., 2014), which is problematic. Also disturbing was the view that

health information was provided based on the health care professional’s idea of what

patients needed to know and not on what patients actually wanted to know (Guo et al.,

2014). Some patients express reduced satisfaction related to receiving what they felt

was misleading or contradicting information from nurses and doctors (Kasteleyn et al.,

2014). Other studies suggest that patients felt as if there was a suboptimal information

flow from one staff member to the other, leading to poor continuity of care (Joseph-

Williams et al., 2014). Participants of one study noted information was unidirectional

(from staff to patient) and reactive (only when asked for) (Guo et al., 2014). Lack of

engagement, contradictory information, and reduced choices induce uncertainties and

force patients to seek information through other sources such as peers (Guo et al., 2014;

Kasteleyn et al., 2014), who may not provide correct information.

Another barrier is the nurse’s inability to provide quality education due to a lack of

competence or confidence (Ferguson et al., 2013). Nurses report that a lack of

knowledge about the content and of learning principles hinders their ability to provide

quality patient education (Ghorbani et al., 2014). One study suggests that nurses who

were more likely to report a lack of knowledge also reported an unwillingness to

participate in patient education (Ghorbani et al., 2014). Personal characteristics of the

individual nurse, including their lack of knowledge, motivation, and skill, impeded

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patient education (Marita Koivunen, Heli Hätönen, & Maritta Välimäki, 2008).

Authoritarian or dismissive health care professionals present a barrier to effective

patient education (Joseph-Williams et al., 2014). Poor environmental conditions, such

as noise, overcrowding, lack of privacy, lack of facilities, lack of resources, and

constant interruptions, can all act as barriers to effective in-hospital education (Ghorbani

et al., 2014; Joseph-Williams et al., 2014; Marita Koivunen et al., 2008).

2.7.3 Patient-related barriers.

Patient physical barriers that may also hinder effective patient education include the

patient’s illness, their symptoms, altered cognitive performance, low level of physical

capabilities, and other comorbidities (Ghorbani et al., 2014; Jerant et al., 2005; Riegel &

Carlson, 2002). Patient psychological barriers, including low levels of self-efficacy,

their attitude and motivation to learn, anxiety, and depression, can all contribute to

inadequate learning (S.-C. Chen et al., 2009; Ghorbani et al., 2014; Jerant et al., 2005).

Additionally, lower education levels, low socioeconomic status, and a longer time since

diagnosis all can impede patient learning (Ghorbani et al., 2014).

The lack of integration of health literacy needs within patient education programs is

frequently a barrier to learning (Farin, Nagl, & Ullrich, 2013). Factors such as health

literacy, which contributes to the patient’s ability to process, evaluate, and act on health

information, are vital to consider (Farin et al., 2013; Freedman et al., 2009; Kandula et

al., 2009). Health literacy is especially important to ensure that the readability of

written materials matches the intended population’s ability to comprehend and

understand the information (Cox, Bowmer, & Ring, 2011). Despite the expectation that

nurses have a major role in patient education, questions remain as to whether patients

are adequately prepared to self-manage their conditions (Ghorbani et al., 2014). Many

barriers, however, can be overcome by developing theory-based education programs.

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2.7.4 Self-management education.

Self-management education is the process of helping individuals to learn to manage

their chronic conditions (Norris et al., 2002). Because chronic conditions require

ongoing extensive self-care, the ability of the patient to manage their own disease is

considered key to achieving optimal outcomes (Schinckus, Van den Broucke, &

Housiaux, 2014). The goal of self-management education is to prevent acute

exacerbations of the patient’s condition and chronic complications to optimise QOL and

to improve knowledge and skills in relation to their condition (Funnell et al., 2010; M.-

L. Ho & Yan, 2010). Systematic reviews show that self-management education

programs have improved knowledge for people with diabetes, asthma, and hypertension

(Chodosh, Morton, & Mojica, 2005; Warsi, Wang, & LaValley, 2004). For people with

chronic conditions, attending self-management programs improves a range of outcomes

including QOL, health status, anxiety, depression, and self-management skills (Chiang,

Ma, Huang, Tseng, & Hsueh, 2009; Garcia, 2014; Grønning, Rannestad, Skomsvoll,

Rygg, & Steinsbekk, 2014; Liao, Chen, Chen, & Chen, 2010; Mei-Nan et al., 2014; Nga

Fan, Yau Lin, Wai Lun, & Yee Tak Daniel, 2014; Szpiro, Harrison, VanDenKerkhof, &

Lougheed, 2009; Turner, Anderson, Wallace, & Bourne, 2015; Wu et al., 2013).

Patients with heart failure who have good self management skills are less likely to have

high levels of systemic inflammation or myocardial stress and reduced readmission to

hospital with worsening heart failure (Riegel et al., 2009).

2.8 Cardiac Patient Education

Over the past 30 years, cardiac patients’ education programs mostly target secondary

prevention or risk factor modification. Results of studies investigating these education

programs have shown improvements in mortality, QOL, and psychological outcomes

(Aldcroft, Taylor, Blackstock, & O'Halloran, 2011; L. J. Anderson & Taylor, 2014;

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41

Auer, Gaume, Rodondi, Cornuz, & Ghali, 2008; A. M. Clark, Hartling, Vandermeer, &

McAlister, 2005; Conn, Hafdahl, Moore, Nielsen, & Brown, 2009; de Melo Ghisi,

Abdallah, et al., 2014; Gellis & Kang-Yi, 2012). Conversely, a Cochrane analysis

conducted by Brown, Clark, Dalal, Welch, and Taylor (2011) reviewed 13 RCTs on

CRPs with 70, 000 participants with CHD and concluded there was no strong evidence

to suggest that CRP education had effects on mortality, morbidity, revascularisation, or

hospitalisation.

Most meta-analyses of education programs for people with heart disease measure

behavioural changes and findings are mixed (Aldcroft et al., 2011; L. J. Anderson &

Taylor, 2014; Auer et al., 2008; A. M. Clark, Hartling, et al., 2005; Conn et al., 2009).

Clark, Hartling, Vandermeer, and McAlister (2005a) reviewed 63 RCTs with 21, 295

people with MI or revascularisation procedures for those who attended CRPs. They

found 70% of studies reported positive benefits and the remaining reported no

differences. Similar findings were reported by Aldcroft, Taylor, Blackstock, and

O'Halloran (2011) who reviewed six studies of 536 people who attended CRPs, with

positive findings for increasing physical exercise; however, no difference was reported

for smoking cessation rates or changes to diet. Likewise, Conn, Hafdahl, Moore,

Nielsen, and Brown (2009) conducted a meta-analysis of 79 studies including 11, 877

people with heart disease and reported positive effects for physical exercise, QOL, and

reducing future cardiac events. Also in agreement with the preceding findings: Auer,

Gaume, Rodondi, Cornuz, and Ghali (2008) conducted a review of 26 studies (n = 37,

585 cardiac patients) investigating in-hospital education and found reduced mortality,

reduced readmission rates, and reduced smoking rates.

Anderson and Taylor (2014), who investigated nearly 100, 000 people from 148 RCTs

and six Cochrane reviews, found exercise-based CRPs reduced hospital admissions,

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42

increased QOL, and reduced mortality. Little information about the interventions was

provided in the last five-mentioned meta-analyses making it difficult to make direct

comparisons (Aldcroft et al., 2011; L. J. Anderson & Taylor, 2014; Auer et al., 2008; A.

M. Clark, Hartling, et al., 2005; Conn et al., 2009). In summary, most cardiac education

programs focus on secondary prevention and not symptom management strategies.

An alternative meta-analysis conducted by de Melo Ghisi, Abdallah, Grace, Thomas,

and Oh (2014a), which reviewed education interventions for people with cardiac

disease, was one of the few that included symptom management strategies in the

review. This meta-analysis by de Melo Ghisi et al. (2014a) reviewed 42 studies (16,

079 people with cardiac disease) from 14 countries and they found nurses were most

often the providers of education (36%), compared to dieticians (14%), and cardiologists

(2%). Fifty-three percent of the 42 studies were conducted post hospitalisation; of

these, 26% were within an outpatient CRP. Within those same 42 studies only 14% of

the programs were conducted in hospital before discharge and 19% were pre and post

discharge programs (de Melo Ghisi, Abdallah, et al., 2014). This is a concern as only

10-30% of patients attend CRPs (Alavi et al., 2013; R. A. Clark et al., 2014; Harrison &

Wardle, 2005). This leaves a large percentage of the cardiac population without any

discharge information.

Similar to previous meta-analyses of cardiac education programs, de Melo Ghisi et al.

(2014) reported the topics most frequently covered were secondary prevention,

including diet advice (62% of 42 studies), exercise or physical activity (45%), risk

factors (40%), and smoking cessation (19%). The second highest reported topic within

38% of studies was related to psychosocial interventions focusing on stress, anxiety,

and depression. Medication adherence was covered by only 31% of the 42 studies

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43

reviewed. Significantly, only 17% of 42 reviewed studies included content in relation

to responding to symptoms.

In relation to the outcomes, 62% of studies measured behavioural changes, with 72%

showing positive findings, 19% showed no differences, and 4% showed negative

relationships (de Melo Ghisi, Abdallah, et al., 2014). Knowledge change was measured

by 26% of the reviewed studies and of these 91% demonstrated increases in knowledge

by participants following education. Only 5% of studies measured responses to

symptoms, with one study showing positive association with education and one study

showing no differences (de Melo Ghisi, Abdallah, et al., 2014).

Not knowing what to expect post discharge is a major cause of stress for patients

following ACS (Blair, Volpe, & Aggarwal, 2014). Furthermore, as mentioned above,

contemporary education programs focus on risk factor behaviour. However, following

ACS, patients would rather information pertinent to survival such as symptom

management (Eshah, 2013; Smith & Liles, 2007; Timmins, 2005; Timmins & Kaliszer,

2003). Indeed, many patients believe in-hospital is too early to receive risk behaviour

management education provided too early to the patient (Timmins, 2005). Education

programs should be developed to meet the needs of ACS patients, that is, they should

focus on symptom management rather than on what hospital health care staff consider

patients want to know and that is risk factor management (Timmins, 2005).

2.9 Summary

This chapter provides a critical review of the literature pertaining to CHD and ACS,

along with the educational theories and needs of patients with ACS. It is essential that

the health care professional has a high level of knowledge of these conditions in order to

develop appropriate education interventions. The review of literature on symptom

experience and patients’ perceptions has assisted in the development of the current

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44

study’s intervention within the SMT. Management of ACS includes the use of the first

line medication, SLGTN. Patient education is necessary to impart knowledge to

patients on appropriate symptom responses and the use of SLGTN when they are in the

community. Using KALT principles to guide education provision on symptom

management strategies may assist people with ACS to understand their condition.

Current education is not optimal for cardiac patients, with many barriers identified.

Also of concern is the limited number of reported studies where symptom management

education was provided. It is therefore vital that effective symptom management

strategies be investigated. The next chapter will discuss the studies that have

investigated and provided symptom management education programs.

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45

Chapter 3 Integrative Review: Symptom Management Education Strategies for People with CHD and ACS

3.1 Introduction

Thousands of Australians live with coronary heart disease (CHD) and are at risk of

developing the symptoms of acute coronary syndrome (ACS) (ABS Australian Bureau

of Statistics, 2013; M. Nichols et al., 2014). Numerous studies have shown that people

with angina struggle to interpret their symptoms as cardiac in origin (L.L. Davis et al.,

2013; Fors et al., 2014; Fukuoka et al., 2007; Ribeiro et al., 2014) which potentially

reduces their ability to manage their symptoms. Difficulties interpreting their

symptoms result in decreased knowledge of appropriate responses (Gallagher, Marshall,

et al., 2010). Education programs aimed at improving the person’s responses to ACS

symptoms are necessary to assist them to self-manage their condition (R. Gallagher et

al., 2013).

This chapter will critically review the literature pertaining to symptom management

education strategies for people with the chronic condition, CHD, and acute

exacerbations. The symptom management theory’s (SMT) second dimension, the

symptom management strategy, will be used to guide this review. The symptom

management strategy of the SMT includes specifications of: what is the education

strategy?, when will it be provided?, why is it being provided?, how much to provide?,

who will receive the education strategy?, and how will they receive the education

strategy? (Dodd et al., 2001).

Possibly due to the omission of symptom management education strategies, it has been

reported that patients with ACS have poor knowledge about their symptoms (Galdeano,

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46

Rossi, & Spadoti Dantas, 2010). Very few studies have been conducted on knowledge

about and knowledge of the use of the first line medication, sublingual glyceryl

trinitrate (SLGTN); those that do suggest patients have poor to moderate knowledge of

the use of the medication SLGTN to manage episodes of angina. Ingram and Love

(1999) surveyed 50 people with CHD and found deficits in their knowledge of SLGTN,

possibly due to only 40% reporting receiving any advice on the medication.

Appropriate symptom management for people with CHD is with the use of SLGTN;

however, studies have reported that patients have a low level of knowledge of how to

use SLGTN effectively. Nitrates, such as SLGTN, have different biovariabilities and

pharmokinetic properties which can have potent acute adverse effects, such as

vasodilatation, if not taken correctly (Omar, Artime, & Webb, 2012). Therefore, it is

vital that patients prescribed this medication are aware of these issues when they are

required to self-manage their angina symptoms.

3.1.1 Aim of review.

The aim of this review is to identify the symptom management education strategies that

have been applied for people with ACS to improve their knowledge about and of the use

of SLGTN, and their QOL.

3.1.2 Search strategy.

An extensive and systematic literature search was undertaken using six healthcare

databases (Cumulative Index to Nursing and Allied Health Literature [CINAHL],

ScienceDirect, PUBMED, MEDLINE (via OVID), PROQUEST, COCHRANE library).

Key words used were ‘cardiac’, ‘heart’, ‘coronary’, ‘myocardial infarction’, and

‘angina’. Key words of ‘symptom’, ‘management’, ‘instruction’, ‘intervention’,

‘knowledge’, ‘education’, ‘information’, and ‘sublingual nitroglyceryl ’ were also used.

Article titles and abstracts were reviewed to establish relevance and, where suitable, full

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47

text articles were retrieved for closer inspection of the inclusion and exclusion criteria

(see Figure 3.1). The studies were examined under the following headings: settings,

sample size, design, interventions, instruments, outcomes, and results.

Figure 3.1: Database Search Flow Chart for Symptom Management Education Programs for People with CHD

3.1.3 Inclusion and exclusion criteria.

In order to complete a critical review of the literature, articles were considered for

inclusion if they met the following criteria: they related to symptom management

interventions, related to people with CHD, were written in English, were peer reviewed

research papers, and were published between 1994 and 2015. The exclusion criteria

included patients who had heart failure, cardiomyopathy, coronary artery bypass graft

(CABG), or percutaneous coronary interventions (PCI). Heart failure and

Data sources searched

Using key words ‘cardiac’, ‘heart’, ‘coronary’, ‘myocardial infarction’,

‘angina’, ‘symptom’, ‘management’,

‘instruction’, ‘information’, ‘education’, ‘intervention’, ‘knowledge’ and

‘sublingual nitroglyceryl ’

CINAHL = 645 articles ScienceDirect = 477,586 articles

PROQUEST and theses = 597,041

articles PUBMED = 12,559 articles

MEDLINE = 1,104 articles

COCHRANE and Joanna Briggs = 1,261 articles

National Heart Foundation = 7 articles

TOTAL n = 1, 090, 203

N = 7,450 articles identified from bibliographic

databases

N = 682 titles and abstracts

screened

N = 82 articles full text

reviewed

N = 1,089,458 excluded

as did not meet the

criteria N = 63 repeats excluded

N = 66 articles discarded

because inappropriate, for

example, not educational, no intervention, or not

research N = 16 articles included in

this review

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48

cardiomyopathy were excluded because the symptoms of these conditions are related to

inadequate tissue perfusion caused by fluid retention (Pander Maat & Lentz, 2010).

People undergoing CABG surgery were also excluded because their symptoms were

generally associated with recovery from surgery rather than angina symptoms.

3.2 Results

Figure 3.1 provides a flowchart of the database searches. The search strategy generated

1, 090, 203 potential articles. On the basis of their bibliographic information,

1, 089, 521 articles were excluded as they did not meet the inclusion criteria or because

they were duplicated articles (n = 63). This left 682 abstracts identified as potentially

suitable for this review, 82 full texts articles were accessed. There were 66 excluded on

the basis of the inclusion and exclusion criteria. Sixteen articles met the inclusion

criteria and were included in the review (Buckley et al., 2007; Bundy, Carroll, Wallace,

& Nagle, 1994; Crumlish & Magel, 2011; DeVon, Rankin, Paul, & Ochs, 2010; R.

Gallagher et al., 2013; R. Gallagher et al., 2013; Kalman et al., 2013; Lewin, Cay, &

Todd, 1995; Lewin, Furze, & Robinson, 2002; McGillion et al., 2008; McKinley et al.,

2009; M. Mooney et al., 2014; O'Brien, McKee, Mooney, O'Donnell, & Moser, 2014;

Payne et al., 1994; Tullmann, Haugh, Dracup, & Bourguignon, 2007; Zetta et al., 2011).

Additional sources were reviewed for inclusion criteria from the reference listings,

unpublished masters and doctoral theses in English, nursing professional associations

(Joanna Briggs Institute and Cochrane’s review), and government websites (National

Heart Foundation). No further studies were identified, resulting in the earlier-reported

16 research articles included in this review.

Initially, 82 full text articles were retrieved from the search of these databases. The

researcher found 16 studies that included health care professionals delivering symptom

management education interventions for people with CHD (Buckley et al., 2007; Bundy

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49

et al., 1994; Crumlish & Magel, 2011; DeVon et al., 2010; R. Gallagher et al., 2013; R.

Gallagher et al., 2013; Kalman et al., 2013; Lewin et al., 1995; Lewin et al., 2002;

McGillion et al., 2008; McKinley et al., 2009; M. Mooney et al., 2014; O'Brien et al.,

2014; Payne et al., 1994; Tullmann et al., 2007; Zetta et al., 2011). Table 3.1 lists these

16 papers that reported symptom management education strategies that met the

inclusion criteria.

3.2.1 Settings.

Eight papers reported conducting studies at multiple sites (Gallagher et al., 2013b;

Gallagher et al., 2013a; McGillion et al., 2008; McKinley et al., 2009; Mooney et al.,

2014; O’Brien et al., 2014; Tullmann et al., 2007; Zetta et al., 2011). One study was

conducted in both the USA and Australia (McKinley et al., 2009). Five studies were

conducted in the USA (Crumlish & Magel, 2011; DeVon et al., 2010; Kalman et al.,

2013; Payne et al., 1994; Tullmann et al., 2007), four studies were conducted in the UK

(Bundy et al., 1994; Lewin et al., 1995; Lewin et al., 2002; Zetta et al., 2011), three

studies were conducted in Australia (Buckley et al., 2007; R. Gallagher et al., 2013; R.

Gallagher et al., 2013), two studies were in Ireland, (M. Mooney et al., 2014; O'Brien et

al., 2014) and one in Canada (McGillion et al., 2008).

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50

Table 3.1

A Summary of 16 Research Papers found to meet the Inclusion Criterion of Symptom Management Education by Health Care Professionals

Author

Year

Country

Study

design

Setting

Sample

size

Intervention content Resources Outcomes

McKinley et

al., 2009, USA

& Australia

RCT

Multi (6)

Outpt

3, 522 Symptom

NHAAP

Advisory Form Knowledge, attitudes, beliefs, perceived

control

Higher anxiety associated with lower

knowledge, attitudes, and beliefs

O’Brien, et al.,

2014, Ireland

RCT

Multi (5)

Hospital

1, 947 Symptom and psychological Individualised

Action Plan and

Wallet Card

Knowledge, attitudes, beliefs

Mooney et al.,

2014, Ireland

RCT

Multi (5)

Hospital

1, 944 Symptom and misconceptions Action plan with

contact details Delay to hospital, consultation with GP,

and symptoms

No difference in ambulance or SLGTN use

Zetta et al.,

2011, UK

RCT

Multi (2)

Hospital

218

Symptom, psychological, risk

factors, medications

Workbook and

relaxation tape Knowledge, PL, BMI, motivation

No difference anxiety and depression, AS,

AF, TS, DP/HFA, exercise, smoking, or

health service

Buckley et al.,

2007, Australia

RCT

Single

Outpt

200 Symptoms and psychological NHAAP

Advisory Form Knowledge

No differences attitudes and beliefs

Lewin et al.,

2002, UK

RCT Single

Outpt

130 Symptom, psychological, risk

factors, medications

Workbook and

relaxation tape Angina symptoms, PL, change diet, and

increased walking

Use of short acting nitrates, anxiety, and

depression

Page 68: A Randomised Controlled Trial of a Symptom Management

51

Author

Year

Country

Study

design

Setting

Sample

size

Intervention content Resources Outcomes

Lewin et al.,

2002, UK

(contd)

No difference AS, AF, TS, and DP/HFA

McGillion et

al., 2008

Canada

RCT Multi (3)

Hospital

117

Symptom, psychological,

medication, motivation, risk

factors

CASMP

Workbook PL, AS, AF, self-efficacy and self-control

No difference TS, DP/HFA

Tullmann et al.,

2007, USA

RCT

Multi (2)

Hospital

115 Symptom, A&P, pain

medications, psychological

NHAAP

Advisory Form Knowledge, beliefs, perceived control

No difference in attitudes or anxiety

Lewin et al.,

1995, UK

RCT Single

Outpt

77 Symptom, psychological,

medications, and risk factors

Relaxation tape Angina symptoms

Use of short acting nitrates

No difference disability and exercise

DeVon et al.,

2010, USA

RCT Single

Hospital

64 Symptom No information Knowledge, satisfaction

Payne et al.,

1994, USA

RCT

Single

Outpt

52

Psychological factors on

symptoms

No information Pain frequency and depression

No differences anger, anxiety, or SLGTN use

Bundy et al.,

1994, UK

RCT Single

Outpt

29 Symptom and stress

Relaxation tape No difference exercise capacity, BP, HR,

angina symptoms frequency, and anxiety

Page 69: A Randomised Controlled Trial of a Symptom Management

52

Author

Year

Country

Study

design

Setting

Sample

size

Intervention content Resources Outcomes

Gallagher et

al., 2013b,

Australia

Quasi-

experim

ental

Multi (5)

Outpt

137 Use of SLGTN and

misconceptions

“Will you

recognise your

heart attack?”

Knowledge of number of signs, number of

correct actions

Crumlish &

Magel, 2011,

USA

Quasi-

experim

ental

Single

Outpt

113

Symptom

No information Knowledge

Gallagher et

al., 2013a,

Australia

Quasi-

experim

ental

Multi (2)

Outpt

86 Use of SLGTN and

misconceptions

No information Knowledge

Kalman et al.,

2013, USA

Quasi-

experim

ental

Single

Outpt

51 Symptom

Matters of the

heart

PowerPoint

Knowledge

Note. Key: RCT = randomised control trial, outpt = outpatients clinic, GP = general practitioner, BMI = body mass index, PL = physical limitations, AS = angina

stability, AF = angina frequency, TS = treatment satisfaction, DP/HFA = disease perception and heart focused anxiety, NHAAP = National Heart Attack Alert

Program, A&P = anatomy and physiology, SLGTN = sublingual nitroglycerin, BP = blood pressure, HR = heart rate

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53

3.2.2 Sample sizes.

Sample sizes varied, with three large studies testing between 3, 522 people (McKinley

et al., 2009) and 1, 882 people (M. Mooney et al., 2014; O'Brien et al., 2014).

Thirteen studies included between 29 and 218 people (Buckley et al., 2007; Bundy et

al., 1994; Crumlish & Magel, 2011; DeVon et al., 2010; R. Gallagher et al., 2013; R.

Gallagher et al., 2013; Kalman et al., 2013; Lewin et al., 1995; Lewin et al., 2002;

McGillion et al., 2008; Payne et al., 1994; Tullmann et al., 2007; Zetta et al., 2011).

Adequate power was determined for six studies (R. Gallagher et al., 2013; Kalman et

al., 2013; McGillion et al., 2008; McKinley et al., 2009; M. Mooney et al., 2014;

O'Brien et al., 2014). Four studies conducted a power analysis to ascertain the

required sample, however, they did not attain the required sample size (Crumlish &

Magel, 2011; R. Gallagher et al., 2013; Lewin et al., 2002; Zetta et al., 2011). Six

studies did not report conducting a power analysis or did not provide sufficient

justification for the size of their samples (Buckley et al., 2007; Bundy et al., 1994;

DeVon et al., 2010; Lewin et al., 1995; Payne et al., 1994; Tullmann et al., 2007).

Even though only six studies had significant power, all articles were included in this

review due to the small number of studies in this area and the desire to gain a good

understanding of previous studies of symptom management education strategies for

people with CHD and ACS.

3.2.3 Research design.

All 16 of the reviewed articles used experimental design to test the effectiveness of

their symptom management education strategies. An RCT design was used by 12

studies (Buckley et al., 2007; Bundy et al., 1994; Crumlish & Magel, 2011; DeVon et

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54

al., 2010; Lewin et al., 1995; Lewin et al., 2002; McGillion et al., 2008; McKinley et

al., 2009; M. Mooney et al., 2014; O'Brien et al., 2014; Tullmann et al., 2007; Zetta et

al., 2011). Four studies used quasi-experimental design (Crumlish & Magel, 2011; R.

Gallagher et al., 2013; R. Gallagher et al., 2013; Kalman et al., 2013). The major

weakness of quasi-experimental design is that cause and effect inferences are difficult

to establish (Polit & Beck, 2014). Other plausible rival explanations for the findings

may need to be taken into consideration (Polit & Beck, 2014).

3.2.4 Intervention.

Nurses were the most common category of health care professional delivering

education programs for people with CAD (12/16 studies) (Buckley et al., 2007;

Crumlish & Magel, 2011; DeVon et al., 2010; R. Gallagher et al., 2013; R. Gallagher

et al., 2013; Lewin et al., 1995; Lewin et al., 2002; McGillion et al., 2008; McKinley

et al., 2009; M. Mooney et al., 2014; Tullmann et al., 2007; Zetta et al., 2011). Two

studies utilised a psychologist to deliver the education strategies (Bundy et al., 1994;

Payne et al., 1994). The expense of this option may result in a lack of sustainability.

No interventionist information was provided for two studies (Kalman et al., 2013;

O'Brien et al., 2014).

The mode of delivery varied, with one study providing information to groups of 16

participants (Lewin et al., 1995) and another two studies informing small groups of six

to 15 patients (McGillion et al., 2008; Payne et al., 1994). Thirteen studies provided

one-on-one instruction (Buckley et al., 2007; Crumlish & Magel, 2011; DeVon et al.,

2010; R. Gallagher et al., 2013; R. Gallagher et al., 2013; Kalman et al., 2013; Lewin

et al., 2002; McKinley et al., 2009; M. Mooney et al., 2014; O'Brien et al., 2014;

Tullmann et al., 2007; Zetta et al., 2011). The length of time to deliver the education

ranged from five to 25 minutes for three studies (DeVon et al., 2010; R. Gallagher et

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55

al., 2013; R. Gallagher et al., 2013). Eight studies reported requiring 30 to 90 minutes

to deliver the intervention (Buckley et al., 2007; Crumlish & Magel, 2011; Kalman et

al., 2013; Lewin et al., 2002; McKinley et al., 2009; M. Mooney et al., 2014; Zetta et

al., 2011). Two studies provided between 10.5 hours to 120 hours of instruction to

participants (Bundy et al., 1994; McGillion et al., 2008). Two studies did not describe

the time taken to deliver the education (Lewin et al., 1995; Payne et al., 1994).

Additional support was provided by follow-up telephone calls, with one (Buckley et

al., 2007; McKinley et al., 2009; Mooney et al., 2014; O’Brien et al., 2014), two

(Tullmann et al., 2007), or up to four follow-up telephone calls (Lewin et al., 2002;

Zetta et al., 2011).

The number of sessions varied enormously, from four studies with one session

(Crumlish & Magel, 2011; R. Gallagher et al., 2013; R. Gallagher et al., 2013;

Kalman et al., 2013), four studies with two sessions (Buckley et al., 2007; McKinley

et al., 2009; Mooney et al., 2014; O’Brien et al., 2014), three with three sessions (De

Von et al., 2010; Payne et al., 1994; Tullmann et al., 2007), two studies with five

sessions (Lewin et al., 2002; Zetta et al., 2011), and one study each with six

(McGillion et al., 2008), seven (Bundy et al., 1994) or 16 sessions (Lewin et al.,

1995). The time commitment to deliver and receive education is an important

consideration from both the health care provider and patient perspectives.

All 16 studies contained content in regards to symptom management, with additional

educational content provided in seven studies including stress management (Bundy et

al., 1994; Lewin et al., 1995, Lewin et al., 2002; McGillion et al., 2008; McKinley et

al., 2009; O’Brien et al., 2014; Payne et al., 1994; Zetta et al., 2011), risk factor

behaviours (Bundy et al., 1994; Kalman et al., 2013; Lewin et al., 1995; Lewin et al.,

2002; McGillion et al., 2008; Zetta et al., 2011), and information about problem

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56

solving, self-management, and skill mastery (Bundy et al., 1994; McGillion et al.,

2008; O'Brien et al., 2014). Five studies included motivational techniques such as

goal setting (Lewin et al., 1995; Lewin et al., 2002; McGillion et al., 2008; Payne et

al., 1994; Zetta et al., 2011). Importantly, only one study included comprehensive

information in regards to the actions of SLGTN, timing, repetitive dosing, maximum

dose, prophylactic use, position, interactions, and the need to carry the medication at

all times (R. Gallagher et al., 2013).

Seven studies provided additional action plan resources to patients (Buckley et al.,

2007; R. Gallagher et al., 2013; R. Gallagher et al., 2013; McKinley et al., 2009; M.

Mooney et al., 2014; O’Brien, McKee, Mooney, O’Donnell, & Moser, 2014;

Tullmann et al., 2007). Relaxation tapes were provided in four studies (Bundy et al.,

1994; Lewin et al., 1995; Lewin et al., 2002; Zetta et al., 2011) and one study provided

workbooks (McGillion et al., 2008).

Six studies used Leventhal’s Self-Regulatory Model (Buckley et al., 2007; Crumlish &

Magel, 2011; McKinley et al., 2009; Mooney et al., 2014; O’Brien et al., 2014;

Tullmann et al., 2007) and Bandura Self-Efficacy Theory was used by one study to

guide their research (McGillion et al., 2008). Nine studies did not report the use of a

theoretical framework, which was a limitation. Theoretical frameworks strengthen the

study (Swanson, 2013).

3.2.5 Outcome measures and instruments.

Knowledge, frequency, and intensity of angina symptoms, nitrate use, and functional

status (QOL) were outcome measures used in these studies. Psychological outcomes

(anxiety and depression), risk factors (exercise, diet, cholesterol, blood pressure, and

body mass index (BMI)), and health service utilisation were also measured. Other

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57

studies measured disability, motivation, self-efficacy, self-control, attitudes, beliefs,

and satisfaction.

Of the 16 studies, four studies tested knowledge as their single outcome measure

(Crumlish & Magel, 2011; R. Gallagher et al., 2013; R. Gallagher et al., 2013;

Kalman et al., 2013). Three studies had two outcome measures: DeVon, Rankin, Paul,

and Ochs (2010) measured knowledge and satisfaction of treatment; McGillion et al.

(2008) measured QOL and self-efficacy; and Payne et al. (1994) measured angina

frequency and stress. Five studies measured three outcomes (Buckley et al., 2007;

Bundy et al., 1994; Lewin et al., 1995; M. Mooney et al., 2014; Tullmann et al., 2007).

Three of those five studies measured knowledge, attitudes, and beliefs (Buckley et al.,

2007; O’Brien et al., 2014; Tullmann, et al., 2007), one study measured angina

symptoms, nitrate use, and disability (Lewin et al., 1995), and the other study

measured readmission rates, delay time, and hospital use (Mooney et al., 2014). Three

studies measured more than four outcomes: Bundy, Carroll, Wallace, and Nagle

(1994) measured angina symptoms, exercise capacity, anxiety, and depression. The

study conducted by Lewin, Furze, and Robinson (2002) measured angina symptoms,

nitrate use, anxiety, depression, and quality of life. Zetta, Smith, Jones, Allcoat, and

Sullivan (2011) measured eight outcomes, which included knowledge, anxiety,

depression, quality of life, motivation, risk factors, and health care use.

3.2.5.1 Knowledge.

The most common outcome measured was the patient’s knowledge of angina

symptoms and effective management (10/16 studies) (Buckley et al., 2007; Crumlish

& Magel, 2011; DeVon et al., 2010; R. Gallagher et al., 2013; R. Gallagher et al.,

2013; Kalman et al., 2013; McKinley et al., 2009; O'Brien et al., 2014; Tullmann et

al., 2007; Zetta et al., 2011). The Acute Coronary Syndrome (ACS) Response Index

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was reported to have moderate to good validity and reliability and was used by two

studies (McKinley et al., 2009; O'Brien et al., 2014). The modified version of the

ACS Response Index was used by Gallagher et al. (2013) and they reported poor to

moderate internal consistency. Two studies used the Response Questionnaire (RQ)

from the Rapid Early Action for Coronary Treatment (REACT) study (Buckley et al.,

2007; Tullmann et al., 2007); internal consistency was found to be poor to moderate

for this tool. The valid and reliable York’s Angina Belief Questionnaire was used by

one study (Zetta et al., 2011).

Four authors who developed their own knowledge measuring instruments reported

poor to moderate reliability (Crumlish & Magel, 2011; DeVon et al., 2010; R.

Gallagher et al., 2013; Kalman et al., 2013). Measures of poor reliability and internal

consistency prevent adequate testing of the hypothesis and raise questions of the

generalisability of the findings (Polit & Beck, 2008). The quality of the research is

thus questionable as there is a possibility that the instruments used may not be

appropriate measures of the research constructs (Polit & Beck, 2008; Selby-

Harrington, Mehta, Jutsum, Riportella-Muller, & Quade, 1994). Four studies

measured frequency, severity, and duration of angina symptoms (Bundy et al., 1994;

Lewin et al., 1995; Lewin et al., 2002; Payne et al., 1994), and nitrate use was

measured by three studies (Lewin et al., 1995; Lewin et al., 2002; M. Mooney et al.,

2014). The four studies that measured angina symptoms and nitrate use did not

mention or state the reliability and validity of the instruments used (Bundy et al., 1994;

Lewin et al., 1995; Lewin et al., 2002; Payne et al., 1994). These are severe

limitations as validity describes how accurately the results can be interpreted

according to the instruments scored (Cook & Beckman, 2006). Reliability is equally

important as it refers to the consistency of the scores from one assessment item to

another (Cook & Beckman, 2006; Polit & Beck, 2008).

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3.2.5.2 Functional status.

Functional status was measured with QOL (Lewin et al., 2002; McGillion et al., 2008;

Zetta et al., 2011) or Disability scales (Lewin et al., 1995). Three studies collected

data on QOL and used the valid and reliable Seattle Angina Questionnaire (SAQ)

(Lewin et al., 2002; McGillion et al., 2008; Zetta et al., 2011). Two studies also

included the valid and reliable Medical Outcomes Study SF36 (McGillion et al., 2008;

Zetta et al., 2011). One study used the Sickness Impact Profile (SIP) to assess

disability, with no mention of or reported reliability and validity (Lewin et al., 1995).

3.2.5.3 Psychological outcomes.

Several psychological outcomes were measured, including anxiety and depression,

using the Hospital Anxiety and Depression Scale by three studies (Bundy et al., 1994;

Lewin et al., 2002; Zetta et al., 2011). McKinley et al. (2009) measured perceived

control using the Control Attitudes Scale and measured anxiety and depression using

the Multiple Affect Adjective Checklist, both of which have moderate to good

reliability (McKinley et al., 2009). One study measured stress using the valid and

reliable Speilberger State Trait Personality Inventory (Payne et al., 1994). Attitudes

and beliefs were measured by four studies: two studies used the ACS Response Index

(McKinley et al., 2009; O'Brien et al., 2014); and two studies used the RQ from

REACT (Buckley et al., 2007; Tullmann et al., 2007). Two studies measured self-

efficacy, one using the valid and reliable Self-Efficacy Scale and Self-Control

Schedule (McGillion et al., 2008), while the other used an author-developed

motivation-to-change instrument (Zetta et al., 2011). There was no reported

information in regards to the validity of the author-developed motivation instrument

(Zetta et al., 2011).

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3.2.5.4 Risk factors.

Three studies examined risk factors as outcomes. They evaluated physical activity,

cigarette smoking, cholesterol, blood pressure, plasma cholesterol, and body mass

index (BMI) (Bundy et al., 1994; Lewin et al., 1995; Zetta et al., 2011). Two studies

measured physical activity using a bicycle ergometer (Bundy et al., 1994) or treadmill

test (Lewin et al., 1995), and one study measured blood pressure, plasma cholesterol

level, BMI, and smoking using the calibrated Bedford EC50-piCO Smokerlyser CO

monitor (Zetta et al., 2011). Many scientific-based studies assess measurement as

objective or physical quantities, such as weight or blood pressure, and interpretation of

these results is straightforward (Cook & Beckman, 2006). Biochemical or objective

measures are recognised as the gold standard (Johnson, Budz, Mackay, & Miller,

1999). Two studies conducted chart reviews for continuous variables, including

hospital admission rates (M. Mooney et al., 2014; Zetta et al., 2011), time delays for

emergency visits, and ambulance use (M. Mooney et al., 2014).

The overall results for the 16 studies were mixed. Positive effects were reported for

six studies for all outcomes measured (Crumlish & Magel, 2011; R. Gallagher et al.,

2013; R. Gallagher et al., 2013; Kalman et al., 2013; McKinley et al., 2009; O'Brien

et al., 2014) including knowledge (Crumlish & Magel, 2011; Kalman et al., 2013;

Gallagher et al., 2013a; Gallagher et al., 2013; McKinley et al., 2009; O’Brien et al.,

2014), and attitudes and beliefs (McKinley et al., 2009; O'Brien et al., 2014). Nine

studies reported mixed results, with both positive findings and no statistically

significant differences detected(Buckley et al., 2007; Bundy et al., 1994; Lewin et al.,

1995; Lewin et al., 2002; McGillion et al., 2008; M. Mooney et al., 2014; Payne et al.,

1994; Tullmann et al., 2007; Zetta et al., 2011). Several studies reported positive

findings for knowledge (Buckley et al., 2007; Tullmann et al., 2007; Zetta et al.,

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2011), angina frequency (Lewin et al., 1995, Lewin et al., 2002), diet and/or exercise

(Bundy et al., 1994; Lewin et al., 2002), anxiety and depression (Payne et al., 1994),

and motivation (Zetta et al., 2011). One study reported positive findings for

readmission rates (Mooney et al., 2014), and another study found positive results for

self-efficacy (McGillion et al., 2008). However, other studies have found no

differences for angina frequency (Bundy et al., 1994), anxiety (Bundy et al., 1994;

Tullmann et al., 2007; Zetta et al., 2011), depression (Bundy et al., 1994; Zetta et al.,

2011), stress (Payne et al., 1994), disability (Lewin et al., 1995), exercise (Lewin et

al., 1995), or other risk factors (including BP, cholesterol, cigarette smoking). No

differences were detected for health care service (Zetta et al., 2011), ambulance use

(Mooney et al., 2014), or nitrate use (Mooney et al., 2014). Two studies found no

differences for attitudes (Buckley et al., 2007; Tullmann et al., 2007) and one study for

beliefs (Buckley et al., 2007). There were no studies that reported negative results.

With some confidence, this review indicates knowledge of SLGTN and symptom

management may be improved and that this is not dependent on the length of the

intervention. This review highlights the paucity of studies that have included

information on the first line medication, SLGTN. The next section examines the QOL

findings for people with ACS following a symptom management education program.

3.2.5.5 Quality of life for people with ACS.

According to the SMT, the aim of symptom management strategies is to reduce

negative outcomes on one’s QOL (Dodd et al., 2001). The primary goals of treatment

are to reduce mortality and morbidity and to improve QOL (Rumsfeld et al., 2001).

Mortality and functional status were commonly used in the past as outcome measures

for managing CHD; however, CHD can also affect psychological, social, and

emotional health. In recent years, health-related quality of life (HRQOL) has been

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considered an important indicator of health outcomes in chronic disease. Quality of

life scores are lower for people who have experienced CHD compared to those

without cardiac disease (Spertus, Jones, Masoudi, Rumsfeld, & Krumholz, 2009).

QOL can diminish following diagnosis of ACS (Tavella, Cutri, Adams, & Beltrame,

2008). Similarly, there is a direct correlation between the frequency of angina

episodes and QOL (Beatty, Spertus, & Whooley, 2014; P. M. Ho et al., 2008;

Longmore et al., 2010). Ischaemic cardiac disease is on a continuum from stable

angina to advanced heart failure. A person with stable angina has a higher quality of

life than someone with heart failure (Borrás, Garcia-Moll, Gómez-Doblas, Zapata, &

Artigas, 2012; Helen Goodman, Firouzi, Banya, Lau-Walker, & Cowie, 2013; Hallas,

Wray, Andreou, & Banner, 2011). The longer a person has been diagnosed with CHD

the lower their physical functioning as a measure of QOL.

The impact of a chronic condition such as CHD and the ability of the person to

optimise self-care can be related to the symptoms experienced and the person’s ability

to live a normal life (Department of Health, 2005). The more symptoms they

experience the lower the QOL (Helen Goodman et al., 2013; Longmore et al., 2011;

Suman-Horduna et al., 2013). Education programs are therefore aimed at reducing

mortality and morbidity and improving QOL (Cinar, Tosun, & Kose, 2013). Most

studies that provide education interventions suggest positive effects on QOL (Brown,

Clark, Dalal, Welch, & Taylor, 2011; Cinar et al., 2013; Herman, Liebergall, & Rott,

2014). Nurse-directed education programs have seen increased QOL for people with

cardiac diseases (Kutzleb, 2006; Malm, Karlsson, & Fridlund, 2007; J.-H. Park, Tahk,

Bae, & Son, 2013; Samartzis, Dimopoulos, Tziongourou, & Nanas, 2013); although in

one study, people who attended outpatient education programs, such as CRPs, had

reduced QOL (L. J. Anderson & Taylor, 2014).

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Symptom management education programs have been shown to improve QOL as

measured using SAQ (Lewin et al., 2002; McGillion et al., 2008; Zetta et al., 2011).

McGillion et al. (2008) reported improved physical limitations, reduced angina

frequency, and angina stability after offering a two-hour-per-week for six weeks

psychoeducation program to 117 people with chronic stable angina in Canada. Two

UK studies found differences in physical limitations but not for the other subscales of

the SAQ, including anginal frequency, anginal stability, treatment satisfaction, and

disease perception, from their symptom education programs (Lewin et al., 2002; Zetta

et al., 2011).

3.2.6 Discussion

The aim of this review was to identify the symptom management education strategies

that can be applied for people with ACS to improve their knowledge of SLGTN, its

use, and their QOL. The results of this review were mixed. One study did not detect

any significant differences in any of the outcomes measured (Bundy et al., 1994),

while the remainder (n = 15) had positive findings. This mix of positive and no

difference results is similar to previous reviews of symptom management strategies for

people with cancer (Adam, Bond, & Murchie, 2015; Koller, Miaskowski, De Geest,

Opitz, & Spichiger, 2012) and asthma (Andrews, Jones, & Mullan, 2014).

The research design for 12 of the 16 reviewed articles was reported as RCT, which is

likely to provide higher levels of research evidence (Polit & Beck, 2014). These

studies are more likely to show an association, if one exists, between the variable

being manipulated or independent variable and the causal or dependent variable (Polit

& Beck, 2014). In this review, for all 16 studies the variable being manipulated was

the symptom management education. The dependent variables varied and ranged from

knowledge, angina symptoms, medication use, risk factors, psychological status, QOL,

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self-management or self-efficacy, hospital consumption, and satisfaction, thus making

direct comparisons more difficult.

Four of the 16 reviewed studies used pre and post test no control group design and all

four reported statistically significant differences (Crumlish & Magel, 2011; Gallagher

et al., 2013a; Gallagher et al., 2013b; Kalman et al., 2013). The use of a no control or

comparison group research design or quasi-experimental design has the major

disadvantage that the design is weak in its ability to determine causal relationships

(Polit, 2010).

An important consideration in conducting and evaluating applied research is the

sampling size. Power analysis is conducted to minimise Type II error or the potential

to incorrectly reject relationships between the independent and dependent variables

(Polit, 2010). In this review, 11 of the 16 studies had small or inadequate sample sizes

(Buckley et al., 2007; Bundy et al., 1994; Crumlish & Magel, 2011; DeVon et al.,

2010; Gallagher et al., 2013a; Kalman et al., 2013; Lewin et al., 1995; Lewin et al.,

2002; Payne et al., 1994; Tullmann et al., 2007; Zetta et al., 2011). These studies

potentially rejected the research hypothesis that relationships existed between

symptom management education strategies and at least one outcome.

Another concern of this review was the research rigor, including the validity or

reliability of the instruments reported in the studies. Correlation coefficiencies are

frequently provided in studies of psychometric assessment of instruments (Polit &

Beck, 2014) and yet many did not report this. In the cases of studies in this review

that have reported no statistically significant differences, this result could potentially

be due to lack of sensitivity of the instrument to detect a difference rather than the

efficacy of the symptom management education strategy.

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With regards to those delivering the education, nurses delivered the education in 11 of

the 16 (69%) studies (Buckley et al., 2007; Crumlish & Magel, 2011; DeVon et al.,

2010; Gallagher et al., 2013a; Gallagher et al., 2013b; Lewin et al., 2002; McGillion et

al., 2008; McKinley et al., 2009; Mooney et al., 2014; Tullmann et al., 2007; Zetta et

al., 2011), one study reported education provided by a nurse and psychologist (Lewin

et al., 1995), and one study stated a psychologist solely delivered the intervention

(Bundy et al., 1994). Three studies did not report who provided the education

(Kalman et al., 2013; O'Brien et al., 2014; Payne et al., 1994).

In the one study that reported no statistically significant findings, the education had

been provided by a psychologist (Bundy et al., 1994). Having non-nurses deliver

patient education may not be optimal as people with chronic illnesses report greater

satisfaction when education is provided by nurses compared to other health care

professionals (Voogdt-Pruis, Gorgels, van Ree, van Hoef, & Beusmans, 2010).

Importantly though, approximately one quarter of nurses lack knowledge about

teaching and learning principles, which impedes patient education and learning

(Ghorbani et al., 2014). The provision of a pre-prepared theoretically-based structured

education package on symptom management delivered by a nurse may remove this

barrier and could possibly improve patients’ knowledge and QOL.

Four of the 16 studies in this review provided time consuming costly outpatient

education programs that ranged from weekly face-to-face sessions for three weeks

(Payne et al., 1994) to eight weeks (Lewin et al., 1995). However, participation in

these programs is less than optimal, with only 10-30% of patients attending outpatient

CRPs in Australia (R. A. Clark et al., 2014). Rehabilitation programs lasting many

weeks can be costly (Huang, Chen, & Chou, 2012) and onerous for patients.

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Alternative symptom management education strategies to costly education programs

are required.

Five of the 16 studies reviewed provided single sessions ranging from 15 minutes to

90 minutes and reported positive findings on at least one outcome (Crumlish & Magel,

2011; DeVon et al., 2010; Kalman et al., 2013; Gallagher et al., 2013a; Gallagher et

al., 2013b). A single short education session could offer a cost effective alternative

method of delivering symptom management education for people with ACS. Further

research is required as there are limited studies investigating the effects of when and

how long is appropriate to provide symptom management education.

No studies assessed the effects of inpatient education compared to outpatient

education. Ten of the 16 reviewed studies had interventions provided in outpatients’

clinics (Buckley et al., 2007; Crumlish & Magel, 2011; Gallagher et al., 2013a;

Gallagher et al., 2013b; Kalman et al., 2013; Lewin et al., 1995; Lewin et al., 2002;

McGillion et al., 2008; McKinley et al., 2009; Payne et al., 1994). Five studies were

conducted in-hospital (DeVon et al., 2010; Mooney et al., 2014; O’Brien et al., 2014;

Tullmann et al., 2007; Zetta et al., 2011). This is similar to the findings from a meta-

analysis conducted by (de Melo Ghisi, Abdallah, et al., 2014), where the education

programs for half of the articles reviewed were conducted after hospital discharge.

For the majority of people with CHD, hospitalisation often represents the sole source

of education (Debussche et al., 2012) as only 15-30% attend outpatient CRPs (R. A.

Clark et al., 2014), which often have a high dropout rate (Debussche et al., 2012;

Korytkowski et al., 2014). It is important to explore interventions that will increase

the number of people receiving symptom management education.

With regards to the mode of delivery, four studies used group education (from six to

16 participants) (Bundy et al., 1994; Lewin et al., 1995; McGillion et al., 2008; Payne

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et al., 1994) and individual counselling was used in 12 studies. Group education

facilitates patients learning from one other, while individual education is easier to

tailor to the patient’s needs (Newman, Steed, & Mulligan, 2004). Both modes can be

costly and time consuming. It is imperative that resources within the health care

system be used efficiently and effectively (Institute of Medicine, 2004). In this

review, both group and individual education have positive findings for at least one

outcome. This is similar to other studies comparing group and individual education

for people with diabetes mellitus (Dinneen et al., 2013).

Standardised education information was used in 12 studies (Buckley et al., 2007;

Crumlish & Magel, 2011; DeVon et al., 2010; Gallagher et al., 2013a; Gallagher et al.,

2013b; Kalman et al., 2013; Lewin et al., 2002; McGillion et al., 2008; McKinley et

al., 2009; Payne et al., 1994; Tullmann et al., 2007; Zetta et al., 2011). One study of 1,

203 veteran patients found that most patients (93.9%, n = 1, 127) indicated that they

would be able to self-manage their conditions after receiving a standardised education

book without additional education provided by health care staff (Goudreau et al.,

2008). This same study found that the particular veteran affairs department saved

US$1.60 for every dollar spent (Goudreau et al., 2008). A standardised education

program could be a cost effective method of delivering symptom management

education.

With regards to the educational content described in the 16 studies, there was an

average of 2.4 topics per study. Apart from Payne et al. (1994), the other 15 studies

most often concerned symptoms, 10 of the 16 studies provided psychological

management education (Buckley et al., 2007; Bundy et al., 1994; Kalman et al., 2013;

Lewin et al., 1995; Lewin et al., 2002; McGillion et al., 2008; O’Brien et al., 2014;

Payne et al., 1994; Tullmann et al., 2007; Zetta et al., 2011), and five of the studies

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provided risk factor management education (DeVon et al., 2010; Kalman et al., 2013;

Lewin et al., 1995; Lewin et al., 2002; Zetta et al., 2011). Only six of the 16 studies

provided education on SLGTN medication (Gallagher et al., 2013a; Gallagher et al.,

2013b; Lewin et al., 2002; McKinley et al., 2009; Payne et al., 1994; Tullmann et al.,

2007) and only two studies included information on the pathophysiology of ACS

(DeVon et al., 2010; Tullmann et al., 2007). Importantly, previous studies have

revealed patients lack knowledge of SLGTN (Fan et al., 2009; Gallagher, Belshaw, et

al., 2010; Kimble & Kunik, 2000; McGovern, Mackay, & Hair, 2001), which is the

first line medication for ACS. Reductions in mortality and morbidity can be achieved

if prompt effective treatment occurs (Gallagher, Belshaw, et al., 2010). Therefore,

effective patient education on self-management using SLGTN is required.

Only two studies from the 16 reviewed discussed the considerations in developing the

program’s content. Tullmann, Haugh, Dracup, and Bourguignon (2007) mentioned

developing the content in consultation with a group of cardiovascular nurse experts

and with reference to recommendations of the National Heart Attack Alert Program

(NHAAP). DeVon et al. (2010) stated the content for their education program was

designed by the author (an experienced cardiac nurse), however, the content was not

reported as having been reviewed by experts. The benefit of using clinical experts

within the cardiology field is that it promotes best practice (Wallace, Greiner,

Grossman, Lange, & Lippman, 2006). Inadequate descriptions of the development of

content make it difficult to evaluate the education program. Different factors, such as

learning styles, affect the patient’s ability to learn and these should be addressed in

education strategies.

Theoretical frameworks to guide the design of the education program were used by

seven out of 16 studies (Buckley et al., 2007; Crumlish & Magel, 2011; McGillion et

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al., 2008; McKinley et al., 2009; Mooney et al., 2014; O’Brien et al., 2014; Tullmann

et al., 2007). The most commonly used theory was Leventhal’s self-regulation model

(Buckley et al., 2007; Crumlish & Magel, 2011; McKinley et al., 2009; Mooney et al.,

2014; O’Brien et al., 2014; Tullmann et al., 2007), while one study used Bandura’s

self-efficacy theory (McGillion et al., 2008). One benefit of having a theory to guide

the development of the education program is the provision of a context for examining

issues. It can improve nursing practice and patient care, and thus guide quality patient

education (M. E. Parker & Smith, 2010). Knowles’s ALT has been extensively

analysed and critiqued and the core assumptions of Knowles’s ALT have endured (S.

Merriam & Brockett, 1997; Pratt, 1993). The strength of Knowles’s ALT is that it is a

set of core adult learning assumptions or principles that may be applied to all learning

situations. The use of the extensively tested Knowles’s ALT may strengthen the

quality of an education program and thus improve patient outcomes (Knowles et al.,

2012).

The broad array of the education programs and outcomes measured makes it difficult

to compare the effects of the interventions. All 10 studies that investigated the

outcome, knowledge, reported positive findings (Buckley et al., 2007; Crumlish &

Magel, 2011; DeVon et al., 2010; Gallagher et al., 2013a; Gallagher et al., 2013b;

Kalman et al., 2013; McKinley et al., 2009; O’Brien et al., 2014; Tullmann et al.,

2007; Zetta et al., 2011). An underlying principle of patient education is that

knowledge is necessary but not sufficient to improve health behaviours (World Health

Organisation, 2012). Two studies reported increased frequency of use of SLGTN in

relation to symptom management; however, as patients use SLGTN on an ‘as

necessary’ basis, this does not necessarily translate to improved behaviours (Lewin et

al., 1995; Lewin et al., 2002). SLGTN is used for the treatment and prevention of

angina (Gallagher, Belshaw, et al., 2010). The number of times a person self-

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administers SLGTN is dependent on the presence or frequency of their symptoms

(Gallagher, Belshaw, et al., 2010). One group of 107 chronic stable angina patients

who received regular titration of their cardiac medications by a doctor reported fewer

angina episodes and less self-administration and use of SLGTN (C. M. Dougherty,

Nichol, Dewhurst, & Spertus, 1999).

The symptoms of angina have been found to reduce QOL (Borrás et al., 2012).

Improved angina control is strongly associated with improved QOL, underscoring the

importance of effective angina management (Longmore et al., 2011). Mixed findings

were detected for the three reviewed studies that investigated QOL, with all three

papers using the SAQ (Lewin et al., 2002; McGillion et al., 2008; Zetta et al., 2011).

Positive findings were reported by all three studies on the physical limitation subscale

of the SAQ, indicating improved physical functioning. One study reported positive

findings for angina frequency and stability (McGillion et al., 2008), whereas two

studies did not (Lewin et al., 2002; Zetta et al., 2011). All three studies found no

differences for treatment satisfaction or disease perception/heart focused anxiety

(Lewin et al., 2002; McGillion et al., 2008; Zetta et al., 2011).

Participants from these three studies reported increased satisfaction over the duration

of their studies. It is not unusual for patients to report elevated satisfaction levels upon

receiving education, regardless of the intervention (Ekman, Schaufelberger, Kjellgren,

Swedberg, & Granger, 2007), as patients will report high satisfaction with care even

though they may also report not having received sufficient information (Taylor, 2014).

Similar findings were detected on treatment satisfaction and disease perception/heart

focused anxiety for education on risk factor interventions for people with CHD

(Maxwell, Zapien, Pearce, MacCallum, & Stone, 2002). Studies investigating

invasive therapy (such as stellate ganglion blockage, PCI, or CABG) and education

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showed improvements in disease perception/heart focused anxiety (R. K. Moore et al.,

2005; Spertus et al., 2002). Perhaps a pronounced medical intervention is required to

enact self-reported changes to disease perception/heart focused anxiety. More

research into symptom management education and patients’ QOL is needed.

Additional health-related QOL was measured using the Short Form 36 (SF-36) Health

Survey by two studies (McGillion et al., 2008; Zetta et al., 2011). Both studies

reported improvements for the general aspects of the health perception subscale for the

intervention group compared to the control group. Similar positive findings were

reported for people with cancer (B. J. Daly, Douglas, Gunzler, & Lipson, 2013; Rawl

et al., 2002), heart failure (Bischof, 2006), and people with Chronic Obstructive

Pulmonary Disease (Yu, Guo, & Zhang, 2014) following a symptom management

education program. A nurse-led structured symptom management education program

potentially could be an effective method for assisting people to self-manage symptoms

of ACS. There are few studies investigating QOL and symptom management

education for people with ACS, more research is needed.

3.3 Conclusion

Over the past 30 years education programs for people with CHD have focused on

disease management and not on prevention or appropriate symptom responses. This

integrative review supports the benefits of symptom management education for people

with ACS and has shown promising results in improving knowledge and QOL.

Comprehensive, brief, evidence-based, structured, and cost effective education

packages developed using both learning theories and symptom management theories

could potentially improve ACS patients’ knowledge of the medication, SLGTN.

There are methodological shortcomings in the reviewed studies in terms of rigorous

research (lack of: studies using RCT, large samples, and valid and reliable

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instruments). Limited research has been conducted to test symptom management

education for people with angina; more research is needed. Few studies provide

specific information on SLGTN, the first line treatment for angina. Few studies

provide education in-hospital, thereby reducing the number of people exposed to the

vital interventions. There are gaps in the literature: it is unclear if a theory-based,

concise, brief SMEP provided in-hospital is better than traditional education in

increasing knowledge of SLGTN use and QOL. More research is needed.

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Chapter 4 Methods

4.1 Introduction

The aim of the current study was to develop and evaluate the effectiveness of a

symptom management education package (SMEP) in improving knowledge about and

knowledge of the use of sublingual nitroglycerin (SLGTN) and quality of life (QOL)

for people with acute coronary syndrome, ACS. The methodology adopted for this

study, which developed, implemented, and evaluated the SMEP for people with acute

coronary syndrome (ACS), is described in this chapter. The research methods,

intervention, sampling framework, data collection methods, and instruments are also

described in this chapter. The development of the SMEP used as the intervention for

this study will also be discussed. Analytical procedures are outlined for each research

hypothesis. Ethical considerations and potential risks are identified at the end of the

chapter.

4.2 Research Hypotheses

Two research hypotheses were tested in order to assess the effectiveness of the SMEP.

1. People with ACS who received an SMEP and usual care will have improved

knowledge of SLGTN and knowledge of SLGTN use when measured using SNIS

compared to people with ACS who received usual care.

2. People with ACS who received an SMEP and usual care will have improved

QOL when measured using SAQ compared with people with ACS who received

usual care.

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4.3 Conceptual framework

The Symptom Management Theory (SMT) informed the conceptual framework that

guided this study, as previously discussed in Chapter 2 (see Figure 2.1). The SMT

supports the study’s aims, which incorporate symptom experience and symptom

management. SMT has been applied successfully in a variety of study areas

examining a range of conditions, symptoms, and different patient populations

(Caldwell & Miaskowski, 2000; Jablonski & Wyatt, 2005; Linder, 2010; Newcomb,

2010).

4.4 Method

A randomised control trial (RCT) design was used as it provided the highest level of

evidence available (Australian Government National Health and Medical Research

Council, 2009) and addressed the research aims and hypotheses. The SMEP was the

intervention and was able to be manipulated so that the control group did not receive it

whereas the intervention group did. The researcher consistently maintained control

over who received the intervention, thus ensuring an essential element of an RCT

(Polit & Beck, 2014). The third essential element of an RCT, randomisation, was

achieved as outlined below. There were two dependent variables in this study: (1)

knowledge of sublingual glyceryl trinitrate (SLGTN) and knowledge of SLGTN use;

and (2) quality of life (QOL) as reported by participants.

This study was designed according to the consolidated standards of reporting trials

(CONSORT) statement (Moher et al., 1999). This format is recommended for all

RCTs that seek publication (Mills, Wu, Gagnier, & Devereaux, 2005). The

randomisation techniques adopted have been reported using the 22-item checklist and

the four stages from the CONSORT flow chart (Moher, Schulz, & Altman, 2005).

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The flow chart (see Figure 3.1) illustrates the sequence of steps, including participant

randomisation and data collection (Kane, Wang, & Garrard, 2007; Moher et al., 2005),

adding clarity and rigor to the research by offering completeness in process

presentation (Egger, Juni, & Bartlett, 2001).

4.4.1 Randomisation.

Equal random sampling (Plincta & Garzon, 2009) with random assignment was used.

Prior to the commencement of the current study, a research assistant, who did not

perform any of the data collection, used a computer program to randomly generate

equal numbers of either the number ‘0’ or ‘1’. The research assistant then placed the

randomly generated numbers into consecutively numbered completely opaque

envelopes, which were then sealed. After participants gave their consent and the pre

test survey questionnaire was completed, the participant was then randomised by the

researcher selecting the next sealed envelope; an acceptable method of randomising

participants (Kendall, 2003). All participants allocated by the computer program to

the number ‘0’ were assigned to the control group and all participants assigned by the

program to the number ‘1’ were allocated to the intervention group. To reduce the

chance of consent bias, the researcher strictly adhered to the randomisation sequence

allocation as per the computer generation of allocation. The cardiac ward staff at the

study hospital were not aware of the group allocation, thereby reducing any potential

for bias by staff who may have increased the usual education provided to one

particular group. The intervention was delivered by the researcher who had worked as

a cardiac nurse in another hospital.

4.4.2 Manipulation and control.

Manipulation was achieved by ensuring that the control group participants were not

provided with anything other than usual care, to the best knowledge of the researcher.

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The intervention group was provided with the SMEP and usual care. The researcher

provided no other education. This was deliberate as the study’s aims were to assess

the effect of the independent variable, the SMEP, on the participants’ knowledge of

SLGTN and knowledge of SLGTN use and their QOL.

4.4.3 Research site.

This study was conducted in a large Australian public metropolitan tertiary hospital.

This referral hospital had a high occupancy rate of around 95% during the data

collection period of April 2009 to December 2009, with total hospital admissions of

28, 805 for the March 2009 to December 2009 period (Queensland Government Qld

Health, 2009a, 2009b, 2009c). Participants for this current study were drawn from a

16-bed cardiac ward and a five-bed coronary care unit. During data collection, the

number of admissions to the combined cardiac ward and coronary care unit was 1, 920

people (Queensland Government Qld Health, 2009a, 2009b, 2009c).

The hospital serves an area in a rapidly growing region in Brisbane, with more than

88% of the population aged less than 64 years (Office of Economic and Statistical

Research Queensland Treasury, 2006). This hospital has medical and surgical wards,

an intensive care unit, a paediatrics ward, midwifery units, and an emergency

department, but does not have the facilities to perform coronary angiography,

percutaneous coronary interventions (PCI), or cardiac surgery. All cardiac patients

requiring coronary angiographic investigations or surgical and angioplasty procedures

are referred or transferred to larger metropolitan hospitals. Thus, most patients with

ACS at the study hospital were primarily medically managed and the first line

medication was commonly SLGTN, making this hospital an appropriate setting for

this study.

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4.4.4 Sample.

A consecutive sample of people treated for an acute cardiac event with a discharge

prescription of SLGTN was selected from the cardiac ward and coronary care unit of

the study hospital. The following inclusion criteria and exclusion criteria were used

for the study. Patients were included if they were admitted with a primary diagnosis

of acute coronary syndrome (ACS), who were over 18 years of age, able to converse

and read English, were prescribed on discharge the medication, SLGTN, on an ‘as

necessary’ basis, and would be available by telephone in four to six weeks post

discharge. Potential participants who could not read and understand English were

excluded as all documents and video audio pertaining to this current study were in

English. Patients were also excluded if they had acute psychological or intellectual

disabilities precluding them from giving informed voluntary consent for this study.

4.4.4.1 Sample size.

Estimations for sample size are determined by various factors. These include 1) effect

size, described as the anticipated difference between groups, 2) the desired power, or

chance of detecting the anticipated difference, and 3) alpha or statistical significance

considered appropriate for the study (Devane, Begley, & Clarke, 2004; Polit & Beck,

2008). The effect size is the difference between the largest and the smallest mean,

when examining mean differences between groups (Cohen, 1988). The researcher

chose to use the SAQ to perform power calculations as no previous reported sample

calculations were performed using the SNIS. Moore et al. (2005) indicated a mean

difference of 2.5 and standard deviation of 1.7 for the physical limitation subscale of

the SAQ. This study compared SMEP using 2 instruments with 1 primary and six

secondary end points. The physical limitation subscale of the SAQ was chosen as the

primary endpoints for calculating the sample size as subscales of anginal stability,

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anginal frequency, treatment satisfaction, and disease perception as secondary

endpoints yielded small sample size calculations (< 20 subjects) thus risking a Type II

error. A difference between two means of medium size of effect or Cohen’s d of 0.5

was selected for this study as it may predict a large enough difference to be observably

clinically significant with adequate subjects.

A robust study controls for Type I and II errors and maintains the assumptions of the

study using adequate alpha levels, estimating reasonable effect size, and assuming

power levels that validate the time, effort, and expense of the study (Polit & Beck,

2014). The significance level is indicated by alpha (α), a value that is selected to

indicate the probability that the null hypothesis is true. The α for this current study

was set at 0.05 to reduce the likelihood of a Type I error (Fethney, 2010).

A priori power analysis for an independent group two-tailed t-test was performed

using computer software. Data collected by a previous study on mean scores of the

physical limitation subscale of the SAQ were used to calculate the sample size (R. K.

Moore et al., 2005). To have a resultant 80% power, a medium effect size of 0.5, and

a significance of 0.05, it was determined that 168 participants would be needed (84 in

each of the two groups). This was increased to a total sample of 200 to allow for

incomplete or missing data and/or an attrition rate of up to 10 percent.

4.4.5 Data collection method.

Data were collected in-hospital and post discharge from consenting participants. The

pre test (T) was conducted in-hospital (baseline) and the post test (T) was conducted

four to six weeks post discharge and prior to commencement in any CRP. The consent

process, control group and intervention group practices, and procedures are explained

in this section. The instruments used will be outlined, along with the descriptive and

inferential statistical methods applied.

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4.4.5.1 Recruitment.

Registered nurses working in the cardiac ward of the site hospital were asked to

identify, to the researcher, people with a primary diagnosis of ACS made during a

Monday to Friday period. Potential participants, with a primary diagnosis of ACS,

were identified by an RN working on the cardiac ward. Nurses approached potential

participants and asked if the researcher could introduce the study to them. If the

person agreed, the researcher approached potential participants to assess all

inclusion/exclusion criteria and explained the project to them, inviting those eligible to

participate. The researcher reviewed the study procedures with each potential

participant. Adequate time was allowed for a comprehensive explanation of the

participant’s role in the study and for their questions to be answered. Written and

verbal consent was obtained.

4.4.5.2 Control group.

The control group received the usual care provided to people with ACS in the site

hospital. Routine care usually involves the multidisciplinary team providing education

in the form of a cardiac education booklet, which was generally supplied by the

nurses. The booklet, produced by the ward nurses according to what they deemed as

appropriate, contained general information for people who were recovering from an

acute cardiac event. All people with ACS admitted to the ward were supplied with

this booklet. This 30 page, A4 booklet provided an overview of information on a

number of relevant topics including cardiac anatomy and physiology, risk factors of

heart disease, positive lifestyle changes, common medications, symptoms, and

symptom management.

Information on the medication, SLGTN, was not included in the booklet. Some

people with ACS were provided additional unstructured verbal information by the

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nurses, cardiologist, interns, or registrars [medical officers] on an individual ad hoc

basis. In addition, the cardiac ward pharmacist provided consumer medicine

information (CMI) leaflets that were attached to the bottle of glyceryl trinitrate tablets.

The pharmacist, on request from the person with ACS, provided verbal information on

the medication and the patient’s questions would be answered. The hospital supplies

SLGTN only in tablet form and, therefore, patients were only supplied information on

the tablet form and not the spray version.

4.4.5.3 Intervention group.

The intervention group received usual education practices (as outlined above) and a

plastic folder that contained the three resources of the SMEP after they completed the

Pre Test Participant Survey. They were taken through the three components that made

up the SMEP (which is discussed below) but no other information or education was

provided to participants by the researcher. Consistency in delivery was important for

both intervention fidelity and to enable accurate unbiased data collection to allow

evaluation of the SMEP. A concerted effort was made during the delivery of the

intervention that the participants receiving the education package were not provided

with verbal content from the researcher.

4.4.6 Development of the SMEP.

An extensive integrative review of the literature explored studies that examined the

information needs of people with ACS in relation to self-management of angina

episodes. The theoretical underpinnings of the Symptom Management Theory (SMT)

(Dodd et al., 2001) were explored in relation to symptoms experienced, symptom

management strategies, and outcomes. Knowles’s ALT (Knowles et al., 2012) was

used to guide and develop the education component of the symptom management

strategy dimension of the SMT. Patients with ACS have specific needs during the

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recovery period and some studies have shown that patients are not effectively

receiving this information (Hanssen, Nordrehaug, & Hanestad, 2005; Oterhals,

Hanestad, Eide, & Hanssen, 2006; Scott & Thompson, 2003; Smith & Liles, 2007;

Timmins & Kaliszer, 2003).

The second step was to develop a comprehensive, yet relatively simple, set of

resources for the SMEP. Three resources were selected to meet the basic perceptual

learning style preferences including visual, auditory, and kinesthetic (C. C. Park,

2000). It was considered that, in this way, one or more of the resources would be

found to be useful given that participants learn in a multiple of ways. Thus, the SMEP

was developed to contain:

1. Visual information in the form of an angina tablet and spray information leaflet

(Appendix D),

2. Kinesthetic and visual information - Happy Heart magnet to be placed on the

refrigerator (Appendix E),

3. Visual and auditory information - Happy Heart digital video disc (DVD) ‘How to

relieve your chest pain’ (Appendix F).

4.4.6.1 Development of the three resources.

Principles of Knowles’s ALT and learning styles provided the foundation for the

design and development of the three resources. For adults to gain new knowledge and

skills, the content and language of resources must be life-centred and applied to real

life situations, and provided at a time when the learner is ready and motivated to learn

or has a need to know (Knowles et al., 2012).

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4.4.6.2 Leaflet.

The leaflet layout was chosen as it was simple, low cost, yet easy to follow (L.

Roberts, 2006). Leaflets have been shown to increase knowledge (Boundouki,

Humphris, & Field, 2004; H. Patel et al., 2014), reduce anxiety (Guo, East, & Arthur,

2012; H. Patel et al., 2014), and reduce health care costs (Guo et al., 2012). The aim

of the leaflet was to present SLGTN medication and angina management information.

The leaflet included the use of pictograms or visual aids that attempted to convey

messages in a symbolic representation in order to enhance the written text (Montagne,

2013).

The patient information leaflet was prepared by referring to primary, secondary, and

tertiary resources for content. One resource included other hospitals’ unpublished

symptom management education programs. Research articles from databases,

including Medical Information Management System (MIMS), ScienceDirect, Medline,

and Web MD, together with pharmacology textbooks, were also used for content

information. Other resources included cardiac nursing textbooks, guidelines from the

National Heart Foundation of Australia, and relevant publications.

It was important that the content of the leaflet be presented in a structured manner

(Coates, 1999). Extraneous or distracter passages were avoided (Mosenthal, 1998),

with the focus on providing brief information on the one topic (Walsh, 2000): Heavy

text reduces text recall (Lorch, Lorch, & Klusewitz, 1995). Headings were made to be

visually discriminable (Walsh, 2000) and presented in bold with larger font size than

the rest of the content (Williams & Spyridakis, 1992). The content must meet and not

be in excess of the reader’s literacy levels and past experiences for optimal effect

(Morrow, Leirer, Andrassy, Tanke, & Stine-Morrow, 1996). A folded A4 format with

12-point font Arial black print was used on white paper (Coey, 1996). Short sentence

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length is important and was used throughout (Pander Maat & Lentz, 2010). Diagrams

were also included as they aid understanding (Coulter, Entwhistle, & Gilbert, 1998).

The content of the leaflet included information on the pathophysiology of angina and

common symptoms, and SLGTN drug actions, including administration and route.

Other content included the timing and repetition of doses to achieve symptom relief,

adverse reactions, dosage, safe use including maximum dosage, presentation,

precautions, storage, and when to contact medical assistance (MIMS Australia online,

2008; National Heart Foundation of Australia & Cardiac Society of Australia and New

Zealand, 2006; National Institute for Health and Clinical Excellence 2011).

The leaflet included a simple brief information outline in four sections, including

‘what is angina’, ‘what does angina feel like?’, ‘what to do when you have angina?’,

and ‘how to take your Anginine spray or tablet’. Simple line pictograms were used to

depict a person with a reddened area denoting chest pain. Other diagrams of

medications in both tablet and spray formats, clocks displaying five- and 10-minute

intervals, and a telephone image for seeking emergency assistance were included as an

adjunct to the written word (see Appendix D).

4.4.6.3 Magnet.

Refrigerator magnets are small inexpensive tools consisting of non-magnetic materials

attached to a small magnet (Glanz et al., 2012). They can be designed to be a visually

attractive tool to be used as a reminder (Ip, 2004). Visual cues or pictorial images in

conjunction with written materials are reported to be an effective method for

conveying and reinforcing information (S. Kripalani et al., 2007). Reported previous

use of refrigerator magnets has increased knowledge of AMI warning signs (R.

Gallagher et al., 2013) and increased the rate of compliance in performing pelvic floor

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exercises for men with prostate cancer (S. Kripalani et al., 2007). It has been reported

that, when used in conjunction with other written materials, refrigerator magnets have

increased medication use/adherence (Oliveira-Filho et al., 2014; R. Thomas et al.,

2013), improved diet quality (Glanz et al., 2012), and increased the number of women

undertaking mammography screening (Williams-Piehota, Pizarro, Schneider, Mowad,

& Salovey, 2005).

The refrigerator magnet was prepared using the same primary, secondary, and tertiary

resources as for the leaflet. The content of the magnet included information about six

typical angina symptoms, Anginine route, timing and repetition of doses, safe usage

including maximum dosage, recommended method of medication use, emergency

responses if symptoms are not relieved, and when to contact medical assistance.

The refrigerator magnet was an A6 size (105 mm x 148 mm), with a red background

and 12-point font Arial black headings/lettering, and a few words as suggested in the

literature (Dickinson, Raynor, & Duman, 2001). The refrigerator magnet used bullet

points and numbering, as broken paragraphs are more successful at gaining attention

than solid text (Dickinson et al., 2001). Jargon was not used and the content was

divided into three sections. Two sections were the same as in the leaflet: ‘what does

angina feel like?’ and ‘what to do when you have angina’. Those sections were

separated by borders to facilitate reading and quick understanding of the important

actions to take. The same pictograms that were used in the leaflet, depicting a person

with pain and two clocks with five- and 10-minute intervals, were included to promote

familiarity and consistency between these patient resources. The magnet was designed

to be read alone or to be used in conjunction with the other two resources. Participants

were instructed to put this visual resource in a prominent position (for example, on the

refrigerator) for ease of access during daily life and in the event of an episode of acute

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angina. Family members could then also readily see the information (what to do and

when) as the magnet was in a prominent kitchen space (see Appendix E).

4.4.6.4 Digital video disc (DVD).

DVDs and visual resources are potentially useful for educating patients (N. Patel et al.,

2015). While digital videos are less tangible than printed materials, they have the

advantage of depicting motion while allowing for audio messages (Wilson et al.,

2012). This makes them appropriate for people who are visual learners and those with

limited literacy levels (Wilson et al., 2012), as was the case within this cohort.

According to the Knowles’s ALT, adult learners are orientated to learn through a

problem-centred approach and prefer information that assists them to perform tasks or

to deal with an actual problem (Knowles et al., 2012). The learning styles

considerations were included when designing the DVD, incorporating the learning

preference styles of visual and auditory learners. Previous studies have reported

educational DVDs have improved self-care behaviours for people with heart failure

(Albert, Buchsbaum, & Li, 2007), pain management for people with joint pain and

haemophilia (Elander, Robinson, & Morris, 2011), and physical functioning and pain

management for people with osteoarthritis (K. D. Allen et al., 2014; Uesugi et al.,

2012).

The DVD was prepared using the same primary, secondary, and tertiary resources as

the leaflet and refrigerator magnet. The extensive literature review was used to

develop a script and three common scenarios that patients may experience. Prior to

filming the DVD, a DVD script was developed and sent to the expert panel for review.

Following approval from the panel of experts for the content of the script, the video

was filmed and edited. Professional actors were hired to play the two central

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characters and a voice-over actor also hired. The intention of using a voice-over actor

as opposed to actors speaking was to enable translation of the script into other

languages more readily at a later time. The voice-over actor used simple terms.

Written text was included in large font at the bottom of the screen to coincide with the

words spoken by the voice-over actor. A professional video production company

assisted in further developing the script, provided lighting and sound, direction,

filming, editing, and produced the educational video. A domestic residence was

chosen as the location to film the video in line with Knowles’s ALT, that is, adults

become ready to learn when they are presented with real life situations (Knowles et al.,

2012).

The final DVD was six minutes in length and depicted three case studies that were

presented in a real life context. The video began with a 30-second warning to

participant-viewers to contact medical assistance should they experience angina

symptoms whilst watching the video. The next screen included the title and two

options for participants to select, including ‘press play and watch the video in its

entirety’ or ‘select individual scenarios’. This allowed participants a degree of control

over what they watched and when and for how long. Upon pressing start, a voice-over

narrator describes the pathophysiology of angina in simple terms. The video

progressed into the first of the three case studies if left to run.

The first case study depicts in a realistic fashion a female experiencing angina whilst

hanging out the washing. She clutches her chest, with a grimace on her face, she stops

her activity, and moves to retrieving her bottle of Anginine. The next scene shows the

female actor collecting a bottle of Anginine, she checks the label, and administers the

medication under her tongue. The voice-over announcer states that she is not to

swallow or chew the tablet but is to allow it to dissolve under her tongue. The female

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actor demonstrates by her relaxed facial expressions that her pain has dissolved and

that she is able to return to her earlier activity of hanging out the washing.

The second case study depicts a male actor in the garden sitting on a chair beside a

lawn mower. The actor takes an Anginine tablet whilst sitting and then carries out the

exertional task of mowing the lawn. The voice-over announcer states that before a

person is able to perform exertional tasks such as mowing the grass they should self-

administer an Anginine tablet or spray to prevent angina pain.

The final case study demonstrates the male actor collecting the mail from the front of

the domestic residence letterbox. He appears to become distressed and clutches at his

chest whilst walking. He sits down on a chair on the balcony of the domestic

residence, removes a tablet from the Anginine bottle on a side table near the chair, and

watches the clock for five minutes. An image of a clock moving forwards five

minutes then appears on the screen. He then becomes pale and continues to appear

distressed. The next scene sees the actor administering a second Anginine tablet. An

image of the clock moving forward 10 minutes appears on the screen. The final scene

includes the actor continuing to look distressed, picking up a phone, and mouthing the

word ‘ambulance’. The voice-over announcer explains the actions of the actor during

the final case study. The final screen of the video includes written information and

verbal information from the voice-over actor on side effects, storage, and when to

contact the doctor.

The content of the DVD also included information about the pathophysiology of ACS,

SLGTN actions, typical symptoms, Anginine route, timing, and repetition of doses,

safe usage including maximum dosage, recommended position to use medication,

prophylactic use, adverse reactions, precautions, how to carry the medication, storage

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of the medication, emergency responses if symptoms are not relieved, and when to

contact medical assistance.

4.4.6.5 Summary of the three resources.

The educational content of the three resources was prepared by the researcher, an

experienced cardiac nurse who investigated the literature and other resources. It was,

however, essential to have the content reviewed by experts as accurate information

that reflects current best practice and clear presentation style were important (Pierce,

2010). External content experts who worked in other hospitals were asked to evaluate

the appropriateness and clarity of information on SLGTN use and angina symptom

management, overall layout, and formatting. Content experts included three

cardiologists, 10 nurses, and one cardiac rehabilitation nurse with expertise on post

discharge community support, all from other hospitals.

Revisions were made to the content and proposed visual format based on

recommendations from the external reviewers. This revised version was then provided

to a group of six nurses, including the nurse unit manager, cardiac rehabilitation nurse,

and nurse educator, two cardiologists, and one pharmacist who worked in the study

setting. Suggestions and revisions from these reviewers were then incorporated in the

plans for the resources. It was at this stage that the literacy level was reduced from

year eight level to a year four level based on the reviewers’ recommendations. Other

minor recommendations relating to visuals, formatting, text, and font size were

incorporated. This amended version of the three resources was resent to the reviewers,

and no further changes were suggested, thus allowing finalisation of the SMEP ready

for development.

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Following final approval of content and style by content experts, a professional

printing company, professional refrigerator magnet manufacturer, and professional

video production company were procured to produce the required 220 leaflets,

refrigerator magnets, and DVDs. Each magnet cost approximately $1(AUD) to

produce and the leaflets 30 cents (AUD) each to produce. The cost of filming and

DVD production was $6, 000 (AUD) with each DVD costing approximately $5

(AUD). One of each of the final versions of the three resources was put into a plastic

folder ready for distribution to patients as the SMEP (see Appendices D, E, F). Each

SMEP cost approximately $7(AUD), which included the plastic folder.

Following the production and manufacture of the three resources, a group of 16 people

with CHD who attended the study hospital’s outpatient CRP were asked to review the

SMEP and assess it for clarity and content. Feedback from the group included “the

leaflet was short and easy to read”, “the text, headings, and structure of [the] leaflet

and magnet were easy to follow and read”, “the visual formatting and images enhances

[sic] the writing and improves [sic] the written information”, “the information/content

was clear”, “ the refrigerator magnet was easy to use, follow, and read”, “DVD was

short and to the point”, “ the DVD was easy to understand and follow”, and “the DVD

used simple terms and not complicated medical terms”. No changes were

recommended.

4.4.7 Data collection procedures.

Potential participants, identified by the nurse, were approached by the researcher

during their hospital stay and consented to participate in the study. At this time,

baseline data were collected using the Pre Test Participant Survey. The Pre Test

Participant Survey (Appendix B) comprised three components: demographic

information, the Sublingual Nitroglycerin Interview Schedule (SNIS), and the Seattle

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Angina Questionnaire (SAQ). The SNIS was used to collect information on

participants’ knowledge of SLGTN and knowledge of sublingual nitroglycerin use,

and the SAQ was used to collect quality of life data, both of which datasets were used

to evaluate the SMEP.

The randomisation procedure was then performed (following the completion of the Pre

Test Participant Survey) and the researcher opened the sealed opaque envelopes used

for randomisation. Those participants allocated a number ‘1’ were allocated to the

intervention group and were provided with the SMEP by the researcher. In order to

reduce the potential for cross contamination with the control group the SMEP and

DVD was provided by the researcher while participants were in hospital as close to the

time of discharged as possible. The DVD was given to the intervention group with

strict instructions for them to watch it at home as soon as possible with a significant

other. Control group participants, those allocated a number ‘0’, were not given the

SMEP but received usual care. Both control and intervention group participants

received usual care from nurses and were reminded to expect a telephone call from the

researcher four to six weeks after discharge from hospital.

The four-to-six week follow-up time period was selected for two reasons: first, to

allow the participants to transition and recover from their hospital admission and to

progress to self-care in the community; (Gallagher, McKinley, & Dracup, 2004;

Ouellet, Hodgins, Pond, Knorr, & Geldart, 2003) and second, to prevent

contamination. In line with usual practice, all participants were invited to attend a post

discharge cardiac rehabilitation program (CRP), which commenced six weeks after

hospital discharge. It was important to collect the post test data prior to the

commencement of the rehabilitation program as there was the potential for biased

results due to additional education being given at the CRP.

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The Post Test Participant Survey (Appendix C) comprised two instruments, the SNIS

and the SAQ. All telephone data collection of the post test survey was conducted by

the researcher. A maximum of three attempts was made to contact participants by

telephone as per the participant information letter. Previous studies have involved one

(Kassmann, Docherty, Rice, Bailey, & Schweitzer, 2012) to four attempts to contact

participants (Artinian, Denison, & Nordstrom, 2007), which suggests that three

attempts is acceptable. The advantages of conducting telephone surveys include their

affordability, a wide geographic coverage, and quick turnaround time for data

collection (Holbrook, Green, & Krosnick, 2003). Various studies have found high

levels of agreement between telephone and face-to-face data collections when the

same instruments have been used for assessment (K. Allen, Cull, & Sharpe, 2003;

Aziz & Kenford, 2004; Brar et al., 2002; Evans, Kessler, Lewis, Peters, & Sharp,

2004; Hajebi et al., 2012; S. Lee et al., 2010; Musselwhite, Cuff, McGregor, & King,

2007; Pridemore, Damphousse, & Moore, 2005). The researcher answered

participants’ questions following the completion of the Post Test Participant Survey

(and not before) to reduce bias.

4.4.8 Demographic data.

In order to better describe the participants, demographic information was collected.

This included their age, gender, ethnic origins, marital status, employment status, and

highest education level completed. Prior education on symptom management received

from health care providers and the length of time they were prescribed SLGTN were

collected during the pre test data collection.

4.5 Instruments

Two validated instruments were used to measure the study outcomes. The first

instrument was the Sublingual Nitroglycerin Interview Schedule (SNIS), which was

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used to measure knowledge of SLGTN and knowledge of SLGTN use (Kimble &

Kunik, 2000). The second instrument was the Seattle Angina Questionnaire (SAQ),

which was used to measure the participants’ quality of life (QOL) (Spertus et al.,

1995).

4.5.1 Sublingual nitroglycerin interview schedule.

The SNIS was used to investigate hypothesis 1:

People with ACS who received an SMEP and usual care will have improved

knowledge of SLGTN and knowledge of SLGTN use when measured using

SNIS compared to people with ACS who received usual care.

Kimble and Kunik (2000) developed the 69-item Sublingual Nitroglycerin Interview

Schedule (SNIS) to measure the psychometric characteristics of knowledge of SLGTN

and knowledge of SLGTN use. The original 69 items had nine items on the

knowledge of SLGTN, nine items on the knowledge of SLGTN use, and 51 items on

the self-management of episodes of angina.

The SNIS was used with permission from Kimble (see Appendix G). Previous

research using the instrument indicated that it would take approximately 30 to 45

minutes to complete (Fan et al., 2009; Kimble & Kunik, 2000). The SNIS required

modification from the original form: 11 items were removed as those questions

focused on the person’s experience of their previous episodes of pain. This revised

SNIS has been used to investigate a similar population at the study site (Fan et al.,

2009) and the 58-item modified SNIS was deemed suitable for use in the current

study. Even though the SNIS has been successfully used in the Australian setting, it

was checked with an initial group of 20 participants in this study to ensure

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appropriateness of the wording and content for the research study. No changes were

deemed necessary to the modified SNIS.

4.5.1.1 Validity and reliability of SNIS.

The following section discusses the validity and reliability of the SNIS. The results of

a psychometric assessment have meaning or validity only in the circumstances of the

constructs they intend to assess (Cook & Beckman, 2006). Validity describes the

measure’s ability to quantify the item or dimension it is supposed to measure

(Thompson & Yu, 2003). There are various forms of validity including construct

validity, criterion validity, content validity, and face validity (Cook & Beckman,

2006).

Construct validity is the ability of the instrument to reflect the theoretical foundation

upon which the instrument is based (Cook & Beckman, 2006). Criterion validity

assesses one instrument or tool against another instrument measuring the same

variables. Content validity assesses and determines the appropriateness of items to the

purpose and intent of the instrument. Face validity represents the instrument’s ability

to be consistent with current knowledge and expert opinions.

For the SNIS instrument, content validity and face validity have been established

previously (Kimble & Kunik, 2000). The aim of this instrument was to measure a

participant’s reported knowledge of SLGTN and knowledge of SLGTN use, which

confirms the content validity. Construct validity has not been established. Criterion

validity of the original SNIS was not able to be assessed because there is no gold

standard upon which to compare SNIS (Fan et al., 2009; Kimble & Kunik, 2000) .

For content validity and face validity, the original SNIS was developed using a

literature review that identified the relevant factors for knowledge of SLGTN and

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knowledge of SLGTN use and angina management. Secondly, a revised version of

SNIS was administered to 20 people with CHD visiting an outpatients’ clinic.

Finally, two previous studies was conducted to identify the most relevant factors and

usability among people with cardiac disease in the Australian population (Fan et al.,

2009; Kimble & Kunik, 2000).

Reliability refers to the degree to which the instrument’s consistency is free from

measurement error (Scholtes, Terwee, & Poolman, 2011). Reliability is normally

assessed in two ways: internal consistency and test-retest reliability. Internal

consistency is an estimated homogeneity of the items being measured within a specific

health domain and is measured using the Cronbach’s alpha coefficient (Thompson &

Yu, 2003). The SNIS has established internal consistencies with Cronbach’s alpha

coefficiencies of 0.63 for each of the original SNIS subscales, knowledge of SLGTN

and knowledge of SLGTN use (Kimble & Kunik, 2000). Values of Cronbach’s alpha

of 0.6 or above are considered an acceptable level of reliability (Cepeda-Valery,

Cheong, Lee, & Yan, 2011).

Higher Cronbach’s alpha coefficients indicate greater homogeneity between items,

which in turn indicates greater confidence that the items can be attributed to the

domains under investigation (Thompson & Yu, 2003). However, Cronbach’s alpha

values are quite sensitive to the number of items in the scale (viz. short scales, i.e.,

scales that have fewer than 10 items) and it is common to find lower Cronbach’s

values (e.g., 0.5) in short scales as is the case in this study (see below for scoring of

knowledge subscale and knowledge of SLGTN use subscale). There is limited test-

retest reliability as previous use of the SNIS was collected at only one time point.

Both validity and reliability are dynamic and need to be re-established when used in

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different populations or cultures (Thompson & Yu, 2003). Cronbach’s alphas are

reported in the results chapter, Chapter 5.

4.5.1.2 Scoring for ‘knowledge of SLGTN’ subscale of SNIS.

The 58-item SNIS measured two subscales: knowledge of SLGTN and knowledge of

SLGTN use. Nine items pertained to the knowledge of SLGTN, nine items pertained

to the knowledge of SLGTN use, and 40 items were on self-management of episodes

of angina. Analysis is performed on the items pertaining to the subscales scores as per

the original (Kimble & Kunik, 2000) and the modified SNISs. Items were either

yes/no responses or open-ended short answer format. For the purpose of coding,

possible options were provided. Items pertaining to knowledge of SLGTN and

knowledge of SLGTN use are depicted in Tables 4.1 and 4.2.

In relation to knowledge of SLGTN, if a person provided a response that appropriately

reflected the standard patient education guidelines, they received a score of 1. If the

response was incorrect, then the patient was scored a zero (0) for that item.

Nine questions on the survey were used to form the seven-item subscale of knowledge

of SLGTN. The possible range of scores for the knowledge subscale is 0 to 7, with

higher scores indicating higher knowledge about SLGTN (Kimble & Kunik, 2000) .

These nine questions in the SNIS were numbers 3, 48, 49, 50, 51, 52, 53, 54, and 57.

Questions 3, 52, 53, 54, and 57 were single questions and made up five items of the

subscale. The other two items on the subscale comprised two two-part linked

questions: Participants needed to answer both questions 48 and 49 correctly to score a

1, otherwise they were awarded a zero for this item; and Questions 50 and 51 were

also linked questions that similarly required correct responses for both questions in

order for the participant to be scored a 1 for that item. If participants answered either

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of the linked questions incorrectly they received a score of zero for the relevant item.

In summary, five single questions and two two-part questions formed a total of seven

items. The scores for the seven items were summed and a possible score of zero to 7

was then calculated for each participant. The nine-question, seven-item subscale

‘knowledge of SLGTN’ of the SNIS is presented in Table 4.1.

4.5.1.1 Scoring for ‘knowledge of SLGTN use’ subscale

of SNIS.

The second subscale of the SNIS was the knowledge of SLGTN use. There were nine

questions to the five-item knowledge of SLGTN use subscale. The possible responses

were either yes/no or open-ended questions, as was the case for knowledge of SLGTN.

The questions were numbers 14, 17, 18, 19, 29, 34, 35, 36, and 39. If participants

provided an appropriate answer which demonstrated knowledge of SLGTN use

consistent with standard manufacturer guidelines, they received a score of 1 for that

item. If they responded inappropriately, they received a score of zero (0).

Some items required the participants to answer more than one question correctly in

order to receive a score of 1 for the relevant item. Questions 14, 19, and 29 were

single questions that made up three items. Questions 17 and 18 were linked questions

that formed a single item. Questions 34, 35, 36, and 39 formed one single item. For

questions 17 and 18, participants needed to answer both questions appropriately in

order to receive a score of 1. For the four questions 34, 35, 36, and 39, participants

needed to answer all four questions correctly in order to receive a score of 1. If

participants answered any of linked questions incorrectly they received a score of zero

for the relevant item. The three single questions and the two multi-part questions

formed a total of five items. The scores of the five items were summed and a possible

score of zero to 5 was then calculated for each participant. Higher subscores indicate

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higher knowledge of the use of SLGTN (Kimble & Kunik, 2000). The nine-question,

five-item subscale of ‘knowledge of SLGTN use’ of the SNIS is presented in Table

4.2.

Table 4.1

SNIS Knowledge of SLGTN Subscale Questions

Knowledge

Item

number

SNIS

question

number

Questions Options

1 3 How does anginine tablets or

nitrolingual spray work?

Dilates blood vessels

Unsure

Other: describe

2 52 How is the correct way to carry

nitroglyceryl tablets?

In the original bottle, why?

Unsure

3 48

49

Is there a limit to how many

nitroglyerine tablets can be taken

during one episode of chest pain?

If yes, what is the limit?

Yes

No

If yes, what is the limit?

More than 4

3

2

1

Unsure

4 50

51

If a person needed two nitroglyerine

tablets to relieve their chest pain, how

should they be taken?

If says in sequence, how much time

should the person wait between each

nitroglyceryl tablets?

In a sequence, one at a

time, why?

At the same time

Unsure

5 minutes, why?

Other describe

Unsure

5 53 What position is best to be in when a

person takes nitroglyceryl?

Sitting down, why?

Lying down, why?

Unsure

6 57 Do you think nitroglyceryl is a

medicine that can be used for other

health problems besides chest pain?

Yes

No

7 54 Is using sublingual nitroglyceryl to

prevent chest pain a proper use for the

drug?

Yes describe

No

Note. Some questions were open ended, items in italics are coded responses

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4.5.2 Seattle Angina Questionnaire.

The Seattle Angina Questionnaire (SAQ) was used to address the second hypothesis:

People with ACS who received an SMEP and usual care will have improved

QOL when measured using SAQ compared to people with ACS who received

usual care.

Table 4.2

SNIS Knowledge of SLGTN Use Subscale Questions

Knowledge

Use Item

number

SNIS

question

number

Questions Options

1 14 Do you carry your nitroglyceryl

(Anginine) with you at all times?

Yes No

2 17

18

Do you carry your nitroglyceryl

trinitrate (Anginine) mixed in

with other medications?

If yes, when you carry

nitroglyceryl trinitrate

(Anginine) with you, what type

of bottle or container do you

carry it in?

Yes

No

The bottle it comes in,

why?

Other

3 19 Where do you carry your

nitroglyceryl (Anginine)?

Purse

Pants

Shirt

Other

4 29 When you took your

nitroglyceryl (Anginine), what

position were you in?

Standing

Sitting

Lying

Other, describe

5

34

35

36

39

Have you ever used nitroglyceryl

(Anginine) when you felt?

Your heart was racing or beating

too fast

Your heart was beating too slow

Your heart was skipping beats

You were woozy, faint, or dizzy

Yes No

Yes No

Yes No

Yes No

Note. Some questions were open ended, items in italics are coded responses

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Health-related quality of life can be measured by either a generic or disease specific

instrument. Disease specific instruments comprise content that is specific to the

population being measured (Thompson & Yu, 2003). They are more clinically

sensitive and potentially more responsive to detecting change (Thompson & Yu,

2003). Spertus, Winder, Dewhurst, Deyo, and Finn (1994) developed the five

subscale, 19-item self-administered SAQ cardiac disease specific instrument to

measure functional status that assesses multiple domains in patients affected by

angina. This was an appropriate instrument to use in the current study (Garratt,

Hutchinson, & Russell, 2001; C. Kim & Berstein, 2003; Seki et al., 2010; Thompson

& Yu, 2003). Permission to use this instrument was received (licensing agreement

upon request).

Each subscale is used to measure one of the five dimensions of coronary heart disease

(CHD), being physical limitation, anginal stability, anginal frequency, treatment

satisfaction, and disease perception/heart focused anxiety. Physical limitation or

exceptional capacity is the perceived ability to perform physical activity. It is a

measure of how much a patient’s medical condition is obstructing his/her ability to

perform daily activities. Anginal stability is a measure of whether the patient’s

symptoms are changing over time. Anginal frequency is a measure of how often a

patient is experiencing symptoms within a set period of time. Higher scores of anginal

frequency indicate a reduction in the number of anginal episodes. Treatment

satisfaction is a measure of what the patient understands about his or her care and how

they feel about it. The final subscale is disease perception and heart focused anxiety

or how concerned a patient is about having another myocardial infarction or of dying.

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It measures the overall bearing of a patient’s condition on an interpersonal association

or state of mind (Spertus et al., 1995).

Measuring these subscales is particularly important in this current study as the

interventions are directed towards improving patients’ QOL, providing accurate

perceptions of their disease, improving anginal stability, and reducing anginal

frequency, rather than extending survival. The SAQ was selected rather than the SF-

36 for this study as the SAQ has greater sensitivity and better interpretability than

other QOL measures (Borkon, Muehlebach, House, Marso, & Spertus, 2002). This

current study’s interventions are aimed at improving knowledge of SLGTN and

knowledge of SLGTN use, with a specific aim to improve anginal stability using

SLGTN, which is measured by the SAQ.

The first subscale has nine items with six possible Likert scale responses measuring

physical limitation (Spertus et al., 1995). This subscale is indicative of whether

anginal symptoms are affecting the person’s physical limitations when performing

daily activities. The physical limitation subscale is the person’s perceived ability to

perform physical activities without exertion. The responses were reverse scored: The

higher the physical limitation scores the higher the exertional capacity of the person.

The physical limitation subscale represents low, medium, and high exertion

restrictions. Low exertion restrictions include ‘dressing, walking, and showering’.

Medium exertion restrictions include ‘climbing a hill or flight of stairs, shopping, or

walking, or walking a block at a brisk pace’. High restrictions include jogging,

running, lifting or moving heavy objects, and participating in strenuous sport’. An

example question is “On a scale of one to five how much does your chest pain restrict

you from performing the following activities based on your experience over the past

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four weeks: dressing yourself, walking, bathing or showering, running or jogging?”

An optional response was ‘did not do for other reasons’.

The second subscale of the SAQ, the angina stability subscale, is a single item, with

five possible Likert style responses. This subscale assesses the frequency of angina

for people with ACS undertaking strenuous activity. The question is “Compared with

four weeks ago, how often do you have chest pain, chest tightness, or angina when

doing the most strenuous level of activity? I have had chest pain, chest tightness, or

angina.”. This item is used to assess any change in anginal symptoms.

The third subscale, the angina frequency subscale, contains three items with six

possible Likert style response options and is based on the work of Peduzzi and

Hultgren (1979). This subscale assesses the frequency of symptoms and a patient’s

use of the medication, SLGTN. This is especially relevant in this current study, with

the intervention aimed at improving knowledge of SLGTN and knowledge of SLGTN

use in reducing the frequency of anginal symptoms. An example question is “Over the

past four weeks on average, how many times have you had chest pain, chest tightness,

or angina? I get chest pain, chest tightness or angina….”. Higher scores indicate

reductions in the number of anginal episodes and/or improvements in the management

of the patient’s episodes using the medication.

The fourth subscale, the treatment satisfaction subscale, has three items with six Likert

style response options and assesses overall satisfaction and satisfaction with treatment

and doctor explanations. An example questions is “How satisfied are you that

everything possible is being done to treat your chest pain, chest tightness, or

angina?”. Higher scores indicated more satisfaction with treatment.

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The final subscale of the SAQ consists of the two dimensions, disease perception and

heart focused anxiety. The two-item disease perception dimension measures the effect

of angina on QOL and contains five Likert style response options. An example

question is “Over the past four weeks how much has your chest pain, chest tightness,

or angina interfered with your enjoyment of life?”. The final single item dimension

contains five Likert style response options relating to heart focused anxiety (Peduzzi &

Hultgren, 1979). An example question is “How often do you worry that you might

have a heart attack or die suddenly?”. This dimension is used to measure how

concerned the patient is about dying.

4.5.2.1 Validity and reliability of SAQ.

The construct validity of the SAQ has been assessed using the SAQ – United Kingdom

(SAQ-UK) against the SF-36, SF-12, and the European quality of life (EuroQol)

(Garratt et al., 2001). The SAQ showed moderate to good associations against these

three other general QOL instruments, supporting the construct validity of the SAQ.

Correlations using Spearman’s rank analysis showed a range of 0.61 - 0.80 between

the SAQ and SF-36 (C. Dougherty, Dewhurst, Nichol, & Spertus, 1998; Garratt et al.,

2001; Pettersen, Reikvam, & Stavem, 2005)

Criterion validity measures accuracy of results compared to other instruments or other

instruments that are regarded as a more precise or criterion variable (Fitzpatrick,

Davey, Buxton, & Jones, 1998). It is seldom the situation that a criterion or 'gold

standard' measure exists within the field of patient-reported health measurement that

can be used to test the criterion validity of an instrument (Fitzpatrick et al., 1998). The

SAQ consistently was able to reflect deteriorating health status with the Canadian

Cardiovascular Society Classification classes, which is the clinical gold standard of

assessing patient’s angina status (C. Dougherty et al., 1998).

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The physical limitation subscale was assessed for criterion validity against the Duke

Activity Status Index and Specific Activity Scale with strong association with each

when compared to total exercise duration, r = 0.43 to 0.84 (p < 0.001) (Spertus et al.,

1995). Similarly, there were significant correlations between the SAQ anginal

stability subscale and patients’ global perception after three months, r = 0.70

(p < 0.0001). The anginal frequency subscale scores were assessed against a one year

duration refill of the medication, SLGTN, from pharmacies and they were found to

have moderate association, r = 0.31. High correlations were detected between the

SAQ treatment satisfaction subscale and American Board of Internal Medicine Patient

Satisfaction Questionnaire, r = 0.67. Scores were highly correlated for disease

perception when assessed from 134 patients with stable angina and 58 patients

undergoing percutaneous coronary interventions (PCI) and general health perception

scales of the SF-36, r = 0.60 (p < 0.0001). All of the above correlations were found to

be adequate, except anginal frequency. The developers of the SAQ instrument have

recognised this limitation as an imperfect measure of anginal frequency, as patients

may not consume all the medications they receive and may not use the SLGTN with

every episode of angina (Spertus et al., 1995).

The original SAQ was developed for the American population but it has been

validated in a wide variety of countries including United Kingdom (UK), Sweden,

Norway, Germany, and in Japan (Garratt et al., 2001; Hofer, Benzer, SchuBler, von

Steinbuchel, & Oldridge, 2003; Pettersen et al., 2005; Seki et al., 2010; Spertus et al.,

1995) thus providing justification for its use in the current study.

Internal consistency has been established by many different authors for each subscale

of the SAQ. Garratt et al., (2001) reported Cronbach’s alphas for each of the subscales

including physical limitation 0.89 – 0.93, anginal frequency 0.76 – 0.87, treatment

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satisfaction 0.73 – 0.86, and disease perception 0.66 - 0.72. Others have reported

similar high internal consistencies (Cepeda-Valery et al., 2011; C. Dougherty et al.,

1998; Hofer et al., 2003; Pettersen et al., 2005). Cronbach’s alpha values of about 0.6

or above are acceptable levels of reliability (Cepeda-Valery et al., 2011).

4.5.2.2 Scoring for SAQ.

Data collected using the SAQ are scored by summing responses, which are in five or

six Likert option responses that rank items. Questions 1 to 9 (physical limitation

subscale) and question 17 (first part of disease perception dimension) range from

“severely limited” to “not at all limited”, whereas questions 14 to 16 (treatment

satisfaction subscale) and 18 (second part of the disease perception dimension) have

options ranging from “not at all” to “highly satisfied”. Anginal frequency subscale

categories were ranked from “four or more per day” to “none over the past four

weeks”. The final dimension of heart focused anxiety has five categories ranging from

“I can’t stop worrying about it” to “I never worry about it”.

In summary, all five subscales use five or six scale points or responses. Scores are

calculated by summing the items within each of the subscales and converting the sum,

by a computer generated program, to a 0-100 scale where 0 is the worst and 100 the

best possible level of health or satisfaction (Garratt et al., 2001; Seki et al., 2010) The

computer program calculates scores for the five subscales by subtracting the lowest

value, dividing by the range of the scale, and then multiplying by 100 (Borkon et al.,

2002; C. Dougherty et al., 1998). Each subscale monitors a unique dimension of CHD

and no global QOL summary score is derived (Garratt et al., 2001; MIMS Australia

online, 2008). Higher subscale scores indicate fewer symptoms (Borkon et al., 2002)

and better levels of functioning (Spertus, Winder, Dewhurst, Deyo, & Finn, 1994).

Clinically significant changes in SAQ scores have been with differences of five to

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eight points (C. Dougherty et al., 1998) and these have been used to suggest

improvements in QOL (Seki et al., 2010).

4.6 Data Analysis Plan

Data analysis procedures, including data cleaning, handling missing data, and outliers

are outlined below. Descriptive and inferential statistics and assumptions are

discussed in this section.

4.6.1 Data cleaning.

Statistical analysis was conducted using the statistical program Predictive Analysis

Software (PASW Statistics® Version 20; SPSS Inc., Chicago, IL) for windows,

commonly referred to as SPSS. Data sets were examined for errors related to coding,

entry errors, and missing data. Data were visually screened for problems or suspicious

data by selecting and identifying data out of range or of illogical values, and for

inconsistencies between related variables. Ten percent of participants’ data were

randomly selected and checked for errors. The full sets of data were checked against

the original data forms and entry errors amounted to 0.003%. Due to the small

number of errors, no further checking of full data sets was made. Additional checks

were made using descriptive statistics (frequency and range), scatter plots, and

histograms. All errors were corrected.

4.6.2 Missing data.

Missing data may indicate a problem with the item or the interpretation and may result

in case deletion or substitution based on observed means of the item for that group

(Abraham & Russell, 2004). The researcher evaluated all missing data to determine if

the effect was systemic or random. Responses such as ‘not applicable’ were

distinguished from missing data at the instrument design stage. Values for missing

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data were assigned during the design stage and were in line with the tool developer’s

instructions.

4.6.3 Outliers.

Following data entry, descriptive statistics were computed on all study variables and

examined for the presence of random or systemic missing data, significant skewness,

and outliers. Checking for outliers is conducted because many statistical techniques

are sensitive to outliers. This was done in this current study by generating histograms,

looking at the tallies of the distribution, and boxplots. The boxplot graph was

generated to provide the distribution of scores for the two groups. Additional circles

outside this range are classified by SPSS as outliers. The line inside the rectangle is

the median value. To ensure accuracy of data entry, all outliers were checked against

raw data. Outliers that were found to be errors of entry were corrected prior to data

analysis and boxplots were repeated.

4.6.4 Descriptive statistics.

The demographic characteristics of the sample were collected during the pre test

interview. Descriptive statistics of mean, standard deviation, median, range, and

interquartile range were applied to demographic data, knowledge of SLGTN, and

knowledge of SLGTN use, and the five subscales of the SAQ. Frequency tables were

generated to display distributions of demographic characteristics of the two groups.

Frequencies were run for the categorical variables of gender, marital status, ethnic

origin, employment status, medical diagnosis, and prior symptom management

education. Independent chi-square (χ²) test statistics were conducted to detect

distribution differences between the two groups and these selected categorical

variables. Testing for the assumptions of randomisation, independence of

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observations, and that no more than 20% of the cells has expected frequencies under

five were checked and met (Pallant, 2011).

The continuous or ordinal level variables of age, education level, and length of time

since diagnosis of ACS had frequencies generated. The appropriate statistical test to

compare means on continuous or interval level data is the independent samples t-test.

Testing for the assumption of normality was conducted. A nonsignificant result

(significant value of more than 0.05) indicates normality (Pallant, 2011). Data not

considered normally distributed had the nonparametric equivalent Mann-Whitney U

Test performed.

4.6.5 Inferential statistical methods.

The previous section described the descriptive statistics used to describe the sample

and assess for differences between the two groups at baseline. Group comparisons

were made to test the hypotheses. This section will describe inferential analysis used

to test the scientific hypotheses.

The first hypothesis addressed was: People with ACS who received a SMEP will have

improved knowledge of SLGTN and knowledge of SLGTN use using SNIS compared

to people with ACS who received usual care.

The following research question was addressed:

1. Is there a difference in knowledge of SLGTN and knowledge of SLGTN use

scores from pre test (T1) to post test (T2) within and between the intervention

and the control groups?

In order to address within-group differences, an independent t-test would normally

required. However, testing for the assumption of normality in this study revealed

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violation requiring that the nonparametric Mann-Whitney U Test or Wilcoxon Signed-

Rank Test to be used. To detect differences between the groups, the appropriate test

statistic to test mean differences among two sets of related scores is the mixed-within

subject analysis of variance (ANOVA) which was used in this study (Polit & Beck,

2014).

If statistically significant differences were detected, then further analysis using

analysis of covariance (ANCOVA) for comparisons between two groups’ means

would be performed, thereby removing the effect of the covariates (Polit & Beck,

2014). Covariates, such as age, gender, martial status, employment status, education

level, ethnic origin, and prior symptom management education, were used. The

testing of the assumptions of linearity of relationships and homogeneity of regression

were conducted and the assumptions were met. The five general assumptions of the

two sample t-test, ANOVA and ANCOVA randomisation, normal distribution,

equality of variance, level of measurement requires at least an interval level, and that

the observations are independent were tested (Pallant, 2011). In addition to the

general assumptions for t-test and ANCOVA, there are five further assumptions that

are necessary and these were tested. These include covariate measured prior to the

introduction of the intervention, covariate measured without error, covariates not

strongly correlated to each other, linearity, and homogeneity of regression slopes

(Pallant, 2011). There are two general assumptions that must apply for the use of the

nonparametric Wilcoxon Signed-Rank Test and Mann-Whitney U Test: these are

random sampling and data are paired and come from the same population, and

independence of observations (Pallant, 2011). These were also tested.

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The second hypothesis to be addressed was: People with ACS who received an SMEP

and usual care will have improved QOL when measured using SAQ compared to

people with ACS who received usual care.

The following research question was addressed:

2. Is there a difference in QOL (physical limitation, anginal stability, anginal

frequency, treatment satisfaction, and disease perception/heart focused

anxiety) scores from pre test (T1) to post test (T2) within and between the

intervention and control groups?

In order to address within-group differences, an independent t-test would be required.

However, if data did not meet the assumption of normality then the nonparametric

Wilcoxon Signed-Rank Test was used. There are two general assumptions that must

apply for the use of the nonparametric Wilcoxon Signed-Rank Test: these are random

sampling and data are paired and come from the same population, and independence

of observations (Pallant, 2011). To detect differences between the groups the repeated

measures analysis of variance (ANOVA) (Polit & Beck, 2014) was applied to test

mean differences among two sets of related scores. These will also be tested.

4.6.5.1 Scale reliability for this study.

The reliability of a scale varies depending on the sample (McCrae, Kurtz, Yamagata,

& Terracciano, 2011). It is therefore necessary to check the reliability of both SNIS

and SAQ in this study. As both the SNIS and SAQ are instruments that do not

combine subscales to form a total scale score, the internal consistency of each of the

subscales was calculated using Cronbach’s alpha coefficient.

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4.7 Ethical Considerations

Ethical approval was sought from the hospital and University Human Research Ethics

Committees. Ethical clearance was granted by the hospital, Human Research Ethics

Committee, protocol number HREC/2008/QPAH/182 and University, Human

Research Ethics Committee, protocol number NRS/30/08/HREC.

During the course of the current study, there were several ethical issues that needed to

be considered and addressed.

Each potential participant was initially approached by a ward registered nurse, who

requested permission for the researcher to meet with them. This process was adopted

to ensure no pressure was placed upon the potential participant to participate. Those

potential participants who agreed were approached by the researcher. The researcher

informed them of the study and provided written patient information sheets and invited

questions (Appendix A). Participants were informed of the confidentiality provisions,

including the de-identification of participants’ details. Participants were reassured that

their refusal to participate and/or withdrawal from the study would in no way impact

on their health care. If participants developed angina symptoms during the data

collection procedures then data collection immediately ceased.

All data collected during the course of the study were processed in a way that

protected the patients’ confidentiality. Participants’ details and consent forms were

securely stored separately from other data and coding was used during data collection.

The researcher and her supervisors were the only people with access to this password-

protected information. Participants were given sufficient time to raise any questions

or concerns they may have had in relation to the research study and/or data collection

process.

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111

Participants were informed that the research had no guaranteed benefits for them.

There were no anticipated risks either social or legal from participating in the research.

No additional unforeseen or unknown risks were identified. Contact numbers were

provided to participants for the hospital and University research ethics committees,

researcher, and supervisors should they have any questions.

All information was password protected on a computer, and hard copies locked in

secure filling cabinets within a locked office at the University, with only the researcher

having access to the information. This information will be secured for a period of five

years from the completion of the study and, after that time, will be destroyed by paper

shredder and/or the computer file deleted, in line with NHMRC guidelines. All

publications and presentations will have no identifying information and only grouped

data will be presented.

4.8 Summary

The SMT adapted from the original symptom management model was the theoretical

framework used to guide this study. An RCT design was used as the research method

to address two scientific hypotheses in order to assess the effectiveness of the newly

developed three-component SMEP. The SMEP was designed in collaboration with

content experts and assessed with a similar population as that in the current study. The

content of the SMEP was developed and designed using Knowles’s ALT to promote

adult learning. Two instruments, the SNIS and the SAQ, were used to collect data to

assess the effectiveness of the SMEP. The SNIS (as developed by Kimble & Kunik,

2000) and SAQ (as developed by Spertus et al., 1994) are both valid and reliable

instruments.

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Demographic, SNIS, and SAQ pre test data were collected on participants in the study

hospital following consenting procedures. The intervention group received usual care

as well as the three SMEP resources including a leaflet, refrigerator magnet, and DVD.

The post test SNIS and SAQ were collected four to six weeks after discharge. Data

were entered into the SPSS version 20. Data cleaning was performed, missing data

was assigned, and outliers were checked. The descriptive statistics for categorical

variables were run using χ² test statistic after assumptions were checked and met.

Continuous descriptive statistics were checked for assumptions and violations of the

assumptions required that the nonparametric equivalent were performed. Ethics

approval was granted from the required hospital and University research ethics

committees prior to commencement of this study. NHMRC confidentiality, storage,

and privacy guidelines have been adhered to.

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Chapter 5 Results

5.1 Introduction

The objectives of this current study were to develop a SMEP for people with ACS,

based on the SMT and Knowles’s ALT, and to evaluate the SMEP for people with

ACS. Data were collected in-hospital from participants using the Pre Test Participant

Survey (Appendix B). The Post Test Participant Survey (Appendix C) was

administered four to six weeks post discharge. The Pre Test Participant Survey

consisted of two instruments, the Sublingual Nitroglycerin Interview Schedule (SNIS)

and the Seattle Angina Questionnaire (SAQ), and the participants’ demographic

characteristics. The same two instruments were used to collect post discharge data to

address the two hypotheses. The SNIS was used to collect information on the

participants’ knowledge of SLGTN and of SLGTN use, while the SAQ was used to

collect QOL data, both of which sets were used to evaluate the SMEP intervention

provided to the intervention group.

Frequencies and percentages were used to summarise and to present the demographic

characteristics of participants from both the intervention and control groups in the pre

test period. An alpha level of significance was set at 0.05. Demographic data were

coded for categorical nominal variables where appropriate and chi-square (χ²)

procedures were employed to test for differences in frequencies between the

intervention and control groups. For ordinal level pre test characteristics, the Mann-

Whitney U Test was used to test for differences between the intervention and control

groups. Continuous level measurements, differences between the two groups were

tested using the Wilcoxon Signed-Rank Test, having checked underlying assumptions

for this test. Analysis of variance (ANOVA) was used to test for mean differences

between the two groups and to test the two hypotheses. Further analysis using

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analysis of covariance (ANCOVA) to test group differences, while controlling for the

effects of covariates, was also performed.

This chapter presents the results of this current study. First, the demographic

characteristics of the participants will be outlined. The second section of this chapter

presents the results of testing the two hypotheses.

5.2 Frequency Distributions of the Sample

Using a priori power analysis, the required sample size for this study was 168 in total

or 84 per group, as justified in Chapter 4 (section 4.4.4.1). In order to remove the

potential for bias caused by attrition, approximately 10% more participants than

required were recruited. Two hundred potential participants were assessed for

inclusion by the researcher over a 10-month period. A total of 188 participants

consented to participate in the study, of which 94 were randomised to the intervention

group and 94 to the control group (see Figure 5.1).

Nineteen participants (nine from the control group, and 10 from the intervention

group) were lost to follow-up, representing 9.5% attrition. In the control group, four

(4%) could not be contacted by telephone despite assiduous attempts; two (2%) had

severe and prolonged complications that resulted in readmission and a prolonged stay

in hospital (resulting in them being unable to be contacted post discharge); and three

(3%) required elective surgical or procedural admission or coronary artery bypass

grafts (CABG) or percutaneous coronary intervention (PCI) and were no longer

eligible. In the intervention group, 10 participants were lost to follow-up, six (6%)

were unable to be contacted by telephone on multiple occasions up to two months after

discharge, one (1%) participant had severe complications that resulted in their death,

and three (3%) required CABG or PCI. The final total sample size of 169 participants

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(control group n = 85; intervention group n = 84) completed pre test and post test data

collection. The final numbers achieved the required sample. Figure 5.1 outlines the

recruitment and participant retention numbers.

5.3 Characteristics of the Sample

All participants’ demographic characteristics were collected at baseline (pre test) and

included age, gender, marital status, employment status, ethnic origin, highest level of

education attained, medical diagnosis on admission, and previous symptom

management education received. These data allowed for a description of the sample.

5.3.1 Gender.

Male participants in the study comprised 60% (n = 100) overall. In the control group,

64.7% (n = 55) were male, which was slightly higher than the percentage in the

intervention group, 53.6% (n = 45) (see Table 5.1). The chi-square test was used to

explore group differences in regards to the proportions of (categorical) gender (Pallant,

2011). The following assumptions were assessed and found to be met in order to use

the chi-square statistic for independence randomised groups of participants,

independent observations (each person did not appear in more than one category) and

at least 80% of cells had an expected frequency of more than five (Pallant, 2011). The

results indicated no statistically significant differences between the intervention and

control groups for gender χ²(1, n = 169) = 1.732, p = 0.188, phi = 0.141.

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Figure 5.1: Participant Flow Chart

Note. ACS = acute coronary syndrome, SMEP = Symptom Management Education

Program, PCI = percutaneous coronary intervention

Control group

Usual care (n = 94)

People admitted for ACS who met the inclusion criteria

and were approached by the researcher (n = 200)

RANDOMISED (n = 188)

following pre test data collection

Excluded (n = 12)

[Refused (n = 8)

Developed chest pain

during recruitment

(n = 2)

Unable to

comprehend (n = 2)]

Intervention group

SMEP + usual care

(n = 94)

Lost to follow up (n = 9)

[Unable to contact (n = 4)

Post discharge complications

(n = 2)

Surgery and/or PCI (n = 3)]

Lost to follow up (n = 10)

[Deceased (n = 1)

Unable to contact (n = 6)

Surgery and/or PCI (n = 3)]

Post test

data

collection

(n = 85)

Post test

data

collection

(n = 84)

Enrolment

Allocation

Analysis

Follow up

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117

5.3.2 Age.

The age of participants in the control group ranged from 35 to 88 years, which was

comparable to the intervention group age range of 34 to 86 years. The control group

on average was slightly older, with a mean age of 63.75 years (± 15.17) when

compared to the intervention group’s mean age of 58.85 years (± 12.39). Table 5.2

provides central tendencies information for participants’ ages. The appropriate

statistical test to compare means, on a continuous variable such as age for two groups

(intervention and control), is the independent samples t-test (Pallant, 2011).

In order to use the independent samples t-test the following assumptions need to be

met:

a. Data need to be at a continuous level of measurement;

b. Randomised groups of participants; and

c. Scores need to be normally distributed (Pallant, 2011).

Using the Kolmogorov-Smirnov statistic for the intervention group D(84) = 0.068,

p = 0.200, it application to the control group revealed D(85) = 0.085, p = 0.194

indicating the distribution of normality for age was met. An independent samples t-

test was conducted to compare participants’ ages for the intervention and control

groups. Using Levene’s test of homogeneity of variances, equal variances were

assumed F = 3.792, p > 0.05. There were statistically significant differences detected

in ages for the intervention group (M = 58.85, SD = 12.395) and control group

(M = 63.75, SD = 15.17; t(167) = - 2.301, p = 0.023, two tailed). The magnitude of the

difference between the means (mean difference = -4.908, 95% CI: -9.118 to -0.698)

was very small (eta squared = 0.03) (Cohen, 1988). This suggests that control group

participants were statistically older than those in the intervention group: This required

further examination in the final analysis as a potential confounding variable.

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5.3.3 Marital status.

Over two-thirds (78.6%) (n = 66) of the intervention group were married or de facto,

which is slightly higher than in the control group (67.1%) (n = 57) (see Table 5.1).

Assumptions for the chi-square for independence statistic for this nominal level data

were met. The chi-square test for independence (with Yates’s continuity correction)

indicated no statistical differences between the two groups in regards to marital status,

χ²(1, n = 169) = 2.275, p = 0.131, phi = 0.093. The proportions of married and not

married participants were similar between the two groups.

5.3.4 Ethnic origin.

The study site at which this research occurred comprises people of varied nationality

and ethnic origin, thus this characteristic was important. To test for any differences

between the two groups, a chi-square for independence test was performed. Testing

for the assumptions of expected cell frequency met the assumption. The largest group

of participants were Australian/New Zealand in origin with 65.5% (n = 55) in the

intervention group and 70.6% (n = 60) in the control group (see Table 5.1). People of

British/Irish origins were the second largest ethnic group with 16.7% (n = 14) in the

intervention group and 10.6% (n = 9) in the control group. Other nationalities

included 8.3% (n = 7) European in the intervention group and 7.1% (n = 6) in the

control group. Smaller numbers of Asians, 2.4% (n = 2), Pacific Islanders, 3.6% (n =

3), Indigenous Australians, 1.2% (n = 1), and others 2.4% (n =2) were present in the

intervention group. In the control group, the smaller proportions comprised Asians

2.3% (n = 2), Pacific Islanders 2.3% (n = 2), and others 1.2% (n = 1). ‘Other’

nationalities included Middle Eastern, and Northern and Southern American. A chi-

square test between the two groups in terms of ethnic origin found no statistically

significant differences χ²(4, n = 169) = 2.455, p =0.653, Cramer’s V = 0.121.

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5.3.5 Employment status.

Around one-quarter of the participants were employed full time, with similar numbers

in the intervention (26.2%, n = 22) and control (25.9%, n = 22) groups. The

percentage of people who were not working full time was 73.8% (n = 62) for the

intervention group and 74.1% (n = 63) for the control group. For the intervention

group, the majority were pensioners (27.4%, n = 23), retired (13.1%, n = 11), unable to

work due to illness (11.9%, n = 10), managed the family’s home (10.7%, n = 9), part

time employed (5.9%, n = 5), casually employed (3.6%, n = 3), or unemployed (1.2%,

n = 1). Similarly for the control group, the majority were pensioners (31.8%, n = 27),

retired (15.3%, n = 13), unable to work due to illness (8.2%, n = 7), managed the

family’s home (10.6%, n = 9), part time employed (2.4%, n = 2), casually employed

(3.5%, n = 3) or unemployed (2.4%, n = 2) (see Table 5.1). A chi-square test for

independence was used to detect differences between the intervention and control

groups for employment status: The assumption of expected cell counts was tested and

was met. The employment status of the participants in the control and intervention

groups did not significantly differ, χ²(2, n = 169) = 0.829, p = 0.661, Cramer’s

V = 0.70.

5.3.6 Medical diagnosis.

Of those participants who were admitted for unstable angina, 42.9% (n = 36) were

randomised to the intervention group and 40.0% (n = 34) to the control group. The

numbers for other diagnoses were: intervention group - STEMI (9.5%, n = 8) and

NSTEMI (38.1% n = 32); and control group - STEMI (14.1%, n = 12) and NSTEMI

(35.3%, n = 30) (see Table 5.1). Preliminary testing found assumptions were met.

There were no statistically significant differences detected for the two groups in the

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participants’ medical diagnosis chi-square for independence statistic χ²(3, n =169) =

1.541, p = 0.819, Cramer’s V = 0.095.

5.3.7 Education level.

Education level was measured as ordinal rank level data. Almost one-third of

participants had completed year 10: n = 26 (31%) in the intervention group and n = 24

(28.2%) in the control group. Participants who had completed primary school

comprised the second largest group: n = 20 (23.8%) in the intervention group and n =

26 (30.6%) in the control group. The number of participants who had completed

senior school (year 12) was n = 16 (19.0%) in the intervention group and n = 17

(20.0%) in the control group. Postgraduate studies were reported for 13 (15.5%)

participants from the intervention group and 10 (11.8%) from the control group. The

number of participants who had no formal education in the intervention group was

n = 9 (10.7%), comparable to the number in the control group n = 8 (9.4%) (see Table

5.1). Using the Kolmogorov-Smirnov statistic for the intervention group

D(84) = 0.192, p < 0.001 and for the control group revealed D(85) = 0.184, p < 0.001,

which indicated that the assumption of normality was not met; therefore, the

nonparametric statistic was performed. The following assumptions were met in order

to use the Mann-Whitney U Test:

a. Participants were randomised; and

b. Observations were generated by a different participant and no participant

was included twice (Pallant, 2011).

A Mann-Whitney U Test indicated that the education level for the intervention group

was similar to that of the control group, U = 3372, z = -0.640, p = 0.522.

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5.3.8 Prior symptom management education.

Usual care for all participants consisted of varying amounts of information from a

multidisciplinary team of health care professionals. Information including self-

management of episodes of angina using the medication, SLGTN, whilst in hospital

may have also been provided (see Chapter 4). As this study focused on the self-

management of angina using SLGTN, it was important to assess if there was equal

distribution between the two groups for previous symptom management education

received prior to the intervention as it could bias the results.

The number of participants who reported receiving no symptom management

information from a health care provider was n = 14 (16.7%) for the intervention group

and n = 8 (9.4%) for the control group. Two-thirds of participants reported receiving

information from nurses, doctors, and pharmacists, with this proportion similar

between the intervention group (71.4%, n =57) and the control group (69.4%, n = 54)

(see Table 5.1). A chi-square test for independence indicated no significant difference

in distribution for information provider and group, χ²(2, n =169) = 3.925, p = 0.141,

Cramer’s V = 0.152.

5.3.9 Length of time prescribed sublingual nitroglyceryl (SLGTN).

Length of time prescribed SLGTN was measured as a continuous variable and was

similar for both groups, with approximately 50% of participants prescribed SLGTN

for the first time (see Figure 5.2). The appropriate test to perform would be the

independent samples t-test. Assumption testing was conducted using Kolmogorov-

Smirnov, D(169) = 0.238, p < 0.001 and violation of the assumption of normality was

detected, requiring that the nonparametric equivalent test be conducted. The Mann-

Whitney U Test was therefore used to test differences in medians between the two

groups for length of time prescribed SLGTN. There were no significant differences in

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the length of time prescribed the medication for the intervention group and control

group, U = 3354.5, z = -0.697, p = 0.486, r = 0.04 (small effect) (see Table 5.2).

Table 5.1

Demographic Characteristics for Intervention and Control Group

Variable Level Intervention

n = 84

Control

n = 85

P value

n (%) n (%) χ²

Gender Male

Female

45 (53.6)

39 (46.4)

55 (64.7)

30 (35.3)

0.188

Marital status Married/Defacto

Unmarried

66 (78.6)

18 (21.4)

57 (67.1)

28 (32.9)

0.131

Employment

status

Full time

Part time/casual

Unemployed

22 (26.2)

8 (9.5)

54 (64.3)

22 (25.9)

5 (5.9)

58 (68.2)

0.661

Ethnic origin Australian

New Zealand

British/Irish

European

Otherᵃ

Indigenous

40 (47.6)

15 (17.9)

14 (16.7)

7 (8.3)

7 (8.3)

1 (1.2)

48 (56.5)

12 (14.1)

9 (10.6)

6 (7.1)

5 (5.9)

2 (2.4)

0.653

Medical

diagnosis at

baseline

Unstable angina

Non STEMI

STEMI

Stable Angina

36 (42.9)

32 (38.1)

8 (9.5)

8 (9.5)

34 (40.0)

31 (36.5)

11 (12.9)

9 (10.6)

0.819

Education level

completed

No formal

Primary school

Year 10

Senior school

Other studies

9 (10.7)

20 (23.8)

26 (31.0)

16 (19.0)

13 (15.5)

8 (9.4)

26 (30.6)

24 (28.2)

17 (20.0)

10 (11.8)

0.855

Prior symptom

management

education

Nurse, doctor, and

pharmacist

Otherᵇ

No information

60 (71.4)

10 (11.9)

14 (16.7)

59 (69.4)

18 (21.2)

8 (9.4)

0.141

Note. p values independent samples χ² (2 tailed), ᵃOther ethnic origins include Asian, Middle

Eastern, African, and South American, STEMI = ST elevation Myocardial Infarction, SME =

symptom management education, ᵇOther including internet and family

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Table 5.2

Age and Length of Time Prescribed SLGTN for the Intervention and Control Group

Variable Level Intervention group n = 84

Control group n = 85

p value

Age (years)

Mean (SD) Range St. error 95% CI

58.85 (12.40) 34 – 86 1.352 56.16 – 61.54

63.75 (15.17) 35 – 88 1.645 60.48 – 67.07

0.02*ᵃ

Length of time

prescribed

SLGTN (years)

Md IQR Range

2 0 – 10 0 - 30

4 0 – 13.5 0 - 22

0.49ᵇ

Note. *p < 0.05, a = independent samples t-test (2 tailed), b = Mann-Whitney U Test

SD = standard deviation, St. error = standard error, CI = confidence interval, Md = median,

IQR = interquartile range

To summarise participants’ characteristics, age was the only variable where there was

a statistically significant difference between the intervention and control groups, with

the mean age for the control group at 63.75 years and for the intervention group at

58.86 years (p = 0.02). Consequently, an adjustment was made for age when

performing subsequent inferential analyses. Overall characteristics for the two groups

included: more males were Australian/New Zealanders, almost two-thirds were not

working, around three-quarters were married; approximately one-third attained a year

ten level of schooling; and three-quarters reported receiving information about the

medication, SLGTN, from three different health care professionals whilst in hospital.

Almost half of the participants were diagnosed with an acute MI, and almost one-half

were newly prescribed the medication. The following section of this chapter addresses

the two hypotheses and presents the results of the two research questions and other

additional results.

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5.4 Research Hypothesis 1

People with ACS who received an SMEP and usual care have improved

knowledge of SLGTN and knowledge of SLGTN use when measured using

SNIS compared with people with ACS who received usual care.

The SNIS instrument was used to test the first hypothesis. The 58 items are divided

into two subscales, knowledge of SLGTN and knowledge SLGTN use. Data were

collected on all participants pre test (T1) in-hospital and post test (T2) four to six

weeks after discharge. The SNIS had good internal consistency (Polit & Beck, 2014),

with a Cronbach’s alpha of 0.87 for knowledge of SLGTN and Cronbach’s alpha of

0.76 for knowledge of SLGTN use (see Table 5.3). Higher scores indicated higher

knowledge of SLGTN or higher knowledge of SLGTN use. Further information about

the scoring of the SNIS is described in Chapter 4, sections 4.4.3.2 and 4.4.3.3.

Table 5.3

Internal Consistency Reliabilities of SNIS and SAQ Instruments

Instrument Cronbach’s

alpha (α) Number of

items in

subscale

SNIS Subscales Knowledge of SLGTN 0.87 7

Knowledge of SLGTN Use 0.76 5

SAQ Subscales

Physical limitation 0.83 9

Angina stability n/aᵃ 1

Angina frequency 0.84 3

Treatment satisfaction 0.85 3

Disease perception/heart focused anxiety 0.80 2

Note. ᵃn/a = not applicable as angina stablity contains only one item and therefore unable to

perform internal reliability analysis, SNIS = Sublingual Nitroglycerin Interview Schedule,

SAQ = Seattle Angina Questionaire

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5.4.1 Research question 1.

Is there a difference in knowledge of SLGTN and knowledge of SLGTN use

scores from pre test (T1) to post test (T2) within and between the intervention

and the control groups?

Research question 1 was used to determine differences from pre test (T1) to post test

(T2) in knowledge and knowledge of the use within and between the intervention

group and control group. The dependent variables of knowledge of SLGTN and

knowledge of SLGTN use were ordinal level data and the group was measured as

categorical data.

5.4.1.1 Knowledge of SLGTN (within groups).

In regards to knowledge of SLGTN, the appropriate statistic to use would be the

paired samples t-test to test for differences from pre test to post test within the two

groups. However, previous assessment for normal distribution indicated violation of

this assumption, requiring that the nonparametric equivalent for repeated measures be

performed. The researcher asked if there was a difference in knowledge of SLGTN

from pre test (T1) to post test (T2) within the intervention and the control groups.

A Wilcoxon Signed-Rank Test revealed a statistically significant increase in

knowledge of SLGTN scores for the intervention group, z = -7.252, p < 0.001, with a

median effect size (r = 0.56) (Cohen, 1988) (see Table 5.4). The median score on the

knowledge of SLTGN subscale increased significantly from pre test (Md = 2) to post

test (Md = 5). A Wilcoxon Signed-Rank Test also revealed a statistically significant

increase in scores for the control group, z = -6.331, p < 0.001, with a median effect

size (r = 0.49) (Cohen, 1988). The median scores on the knowledge of SLGTN

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subscale for the control group increased significantly from pre test (Md = 1) to post

test (Md = 4) (see Table 5.4).

5.4.1.1 Knowledge of SLGTN (between groups).

To assess the impact of the SMEP on knowledge of SLGTN from pre test to post test,

the repeated or mixed between-within ANOVA was chosen, as ANOVA tests are

fairly robust in larger (> 50) sample sizes to violations of assumptions of normality

and homogeneity of variances, although not for violations of sphericity (Fredericks,

Ibrahim, & Puri, 2009; Fredericks, Sidani, & Shugurensky, 2008; Ou & Kao, 2010).

Assumptions were checked, Mauchly’s Test of Sphericity was 1.000, indicating the

assumption of sphericity (> 0.05) was met. Levene’s Test of Equality of Variance was

0.453 - 0.766 (> 0.05) and Box’s Test of Equality of Covariance Matrices was 0.01 (>

0.001), indicating the homogeneity of variance assumption was met.

It was previously determined that participants’ age was distributed unevenly between

the two groups; in order to adjust for this difference, age was added as a covariate to

the ANOVA analysis. Based on use of the SNIS, we the researcher hypothesised

people with ACS who received an SMEP and usual care have improved knowledge of

SLGTN compared with people with ACS who received usual care only.

A mixed-between ANOVA to compare the SMEP group and the control group on

knowledge of SLGTN across two time points (pre test and post test) was used. Results

indicated that there was a significant difference, F(1,167) = 17.94, p < 0.001, partial

eta squared = 0.98, with the intervention group showing greater improvements for

knowledge of SLGTN from pre test to post test when compared to the control group.

This supports the first part of hypothesis 1, suggesting the SMEP significantly

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127

improved the knowledge of SLGTN. Figure 5.4 represents the mean changes in

knowledge scores for the intervention and control groups from pre test to post test.

Table 5.4

Pre Test (T1) and Post Test (T2) for the SNIS and SAQ by Group

Variable

(range) Intervention

Group n = 84

T₁ Md (IQR)

T₂ Md (IQR) (p)

Control Group

n = 85

T₁ Md (IQR)

T₂ Md (IQR) (p)

SNIS Subscales

Knowledge of

SLGTN

(0 – 7)

2 (0 – 4)

5 (5 – 5)

(<0.001)

1 (0 – 4)

4 (3 – 5)

(<0.001)

Knowledge of

SLGTN Use

(0 – 5)

2 (1 – 4)

4 (4 – 5)

(<0.001)

1 (0 – 3)

5 (3 – 5)

(<0.001)

SAQ Subscales

(1-100)

Physical

limitation

Anginal

frequency

Anginal

stability

Treatment

satisfaction

Disease

perception/

heart focused

anxiety

75

(61.1-100)

50

(25-7.75)

90

(72.5-100)

81.25

(62.5-100)

75

(50-100)

88.89

(66.7-100)

(0.039)

75

(25-100)

(0.005)

100

(80-100)

(0.811)

87.5

(75-100)

(0.244)

83.33

(50-100)

(0.282)

77.78

(56.6-100)

50

(25-50)

80

(60-100)

81.25

(53.1-100)

75

(50-100)

80.56

(50-100)

(0.945)

50

(25-100)

(0.001)

90

(60-100)

(0.031)

100

(56.2-100)

(0.074)

83.33

(41.7-100)

(0.246)

Note. T₁ = time 1, T₂ = time 2, Md = median, IQR = interquartile range

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Figure 5.2: Graph of Mean Knowledge of SLGTN Scores, Pre Test (T1) and Post Test (T2) (with age controlled) with Estimated Marginal Means for Post Test Scores

As there was a difference detected, further analysis was conducted to test for potential

confounding variables. A mixed between-within or two-way repeated measures

analysis of covariance (ANCOVA) - with demographic characteristics included as

covariates - was performed as assumptions of independence of the covariance and

homogeneity of regression were met. Mauchly’s Test for Sphericity in this study was

not significant, < 0.05, suggesting that this assumption was not violated. There was no

significant effect of the SMEP on knowledge of SLGTN after controlling for age

F(1,167) = 1.982, p = 0.161; gender F(1 ,167) = 2.572, p = 0.111; marital status

F(1,167) = 3.395, p = 0.067; employment status F(1,167) =1.879, p = 0.172; and

ethnic origin F(1,167) = 0.041, p = 0.839. Also there were no significant effects of the

SMEP on knowledge after controlling for education level, F(1,167) = 0.114, p = 0.736

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and prior symptom management education, F(1,167)= 1.156, p = 0.284. There was,

however, significant effect on knowledge of SLGTN after controlling for length of

time prescribed SLGTN, F(1,167)= 4.527, p = 0.035. This last finding suggests that

people prescribed the medication, SLGTN, for a limited length of time have greater

improvements in knowledge scores when compared to people who have had

prescriptions of SLGTN for longer periods of time (see Table 5.5).

5.4.1.1 Knowledge of SLGTN use (within groups).

In the second analysis, we again asked research question 1: was there a difference in

knowledge of SLGTN use from pre test (T1) to post test (T2) within the intervention

and the control groups. A Wilcoxon Signed-Rank Test was similarly used due to

violation of the assumption of normality. This analysis revealed a statistically

significant increase in knowledge of SLGTN use scores for the intervention group,

z = -7.575, p < 0.001, with a median effect size (r = 0.60). The median score on the

knowledge of SLGTN use subscale increased for the intervention group from pre test

(Md = 2) to post test (Md = 4) (see Table 5.4). A Wilcoxon Signed-Rank Test also

revealed a statistically significant increase in scores for the control group, z = -7.769, p

< 0.001, with a median effect size (r = 0.60). The median score on the knowledge of

SLGTN use subscale increased from pre test (Md = 1) to post test (Md = 5). This

indicates that both groups had statistically significant improvements in knowledge of

SLGTN use scores from pre test (T1) to post test (T2).

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Table 5.5

ANCOVA for Pre Test (T1) and Post Test (T2) Knowledge Scores with Adjusted Covariates of Demographic Characteristics for Intervention and Control Group

Variable Wilks’s

Lambda value

F df p ɳᵨ²

Within groups (T₂ - T₁)

0.887 21.234 1,167 < 0.001** 0.113

Between groups

(adjusted for age)

0.973 4.520 1,167 0.035* 0.027

Age 0.988 1.982 1,167 0.161 0.012

Gender 0.985 2.572 1,167 0.111 0.015

Marital status 0.980 3.395 1,167 0.067 0.020

Employment status 0.989 1.879 1,167 0.172 0.011

Ethnic origin 1.000 0.041 1,167 0.839 0.000

Education level 0.999 0.114 1,167 0.736 0.001

Prior symptom

management

education

0.993 1.156 1,167 0.284 0.007

Length of time

prescribed SLGTN

0.973 4.527 1,167 0.035* 0.027

Note. p < 0.001**, p < 0.05* values are those that assumed sphericity, partial eta squared (ɳᵨ²)

is calculated as follows SSeffect (SSeffect + SSerror). It represents the proportion of the effect

+ error variance that is attributable to the effect (Pallant, 2011)

5.4.1.1 Knowledge of SLGTN use (between groups).

A similar process ensued to assess the impact of the SMEP on knowledge of SLGTN

use scores from pre test to post test; all assumptions were examined. Based on use of

the SNIS, the researcher hypothesised people with ACS who received an SMEP and

usual care have increased knowledge of SLGTN use compared with people with ACS

who received usual care only. Box’s Test of Equality of Covariance Matrices was

0.135, Mauchly’s Test of Sphericity was 1.000, and Levene’s Test of Equality of

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Variance was 0.536 to 0.614, indicating all assumptions were met to enable use of a

mixed between-within ANOVA. The mixed-between ANOVA compared the SMEP

group and the control group on knowledge of SLGTN use across two time points (pre

test and post test). There was no statistically significant difference between the

intervention and control groups for knowledge of SLGTN use scores from pre test to

post test, Wilks’s Lambda = 0.960, F(1,167) = 1.029, p = 0.312, partial eta squared =

0.006. This does not support the second part of hypothesis 1: both groups improved

over time; however the SMEP did not significantly improve the knowledge of SLGTN

use. Figure 5.3 demonstrates changes in mean scores for knowledge of SLGTN use

from pre test to post test for both groups.

5.5 Research Hypothesis 2

People with ACS who received an SMEP and usual care have improved QOL when

measured using SAQ compared with people with ACS who received usual care.

To address the second hypothesis, data were collected using the Pre Test Participant

Survey (Appendix B) and Post Test Participant Survey (Appendix C).

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Figure 5.3: Graph of Mean Knowledge of SLGTN Use Scores, Pre Test and Post Test (with age controlled) with Estimated Marginal Means for Post Test Scores

Internal consistency reliabilities of the SAQ are presented in Table 5.3 and were found

to be acceptable. This section reports results of the research question below, which

was used to evaluate the participant’s physical limitations, anginal stability and

frequency, treatment satisfaction, and disease perception/heart focused anxiety scores

of the SAQ and the differences between the two groups.

5.5.1 Research question 2.

Is there a difference in physical limitation, anginal stability, anginal frequency,

treatment satisfaction, and disease perception/heart focused anxiety scores

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from pre test (T1) to post test (T2) within and between the intervention and the

control groups?

The dependent variables of physical limitation, anginal stability, anginal frequency,

treatment satisfaction, and disease perception/heart focused anxiety scores were

ordinal level data and the group was measured as categorical data. The appropriate

paired samples t-test indicated violation of the assumption of normality; therefore, the

nonparametric equivalent, the Wilcoxon Signed-Rank Test, was performed.

5.5.1.1 SAQ subscales (within groups).

Physical limitation

SAQ responses were summed and transformed into scores ranging from 0 to 100 for

each dimension, with 0 indicating the worst score and 100 the best. Physical

limitation measures physical functional status or how limited a person’s daily

activities are by their angina symptoms (C. Dougherty et al., 1998; Spertus et al.,

1994) . Thus, higher scores indicate better physical functioning. The researcher asked

if there was a difference in physical limitation from pre test (T1) to post test (T2)

within the intervention and the control groups.

To address this question, the Wilcoxon Signed-Rank Test (see Table 5.6) was used

and it revealed statistically significant increases in physical limitation scores for the

intervention group, z = -2.069, p = 0.039, with a small effect size (r = 0.159). The

median score for physical limitation for the intervention group increased from pre test

(Md = 75) to post test (Md = 88.89). The Wilcoxon Signed-Rank Test revealed no

statistically significant differences in physical limitation scores for the control group, z

= -0.069, p = 0.945. Therefore, the participants within the intervention group

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increased their physical functioning (limitations) from pre test to post test, whereas no

statistically significant difference was seen within the control group.

Angina frequency

The angina frequency dimension assesses the frequency of the angina and the use of

SLGTN (Garratt et al., 2001). Correlations have been reported between the frequency

of angina and the frequency of SLGTN prescription refill (C. Dougherty et al., 1998).

Therefore, higher angina frequency scores could be an indication of how often a

person refills and uses SLGTN medication for their symptoms. A difference in angina

frequency from pre test (T1) to post test (T2) within the intervention and the control

groups was tested.

The Wilcoxon Signed-Rank Test (see Table 5.6) revealed a statistically significant

increase in anginal frequency for the intervention group from pre test to post test, z = -

2.838, p = 0.005, with a small effect size (r = 0.218). The median scores increased for

the intervention group from pre test (Md = 50) to post test (Md = 75). A Wilcoxon

Signed-Rank Test revealed a statistically significant increase in angina frequency for

the control group from pre test to post test, z = -3.223, p = 0.001, with a small effect

size (r = 0.248). The median scores for angina frequency increased for the control

group from pre test (Md = 50) to post test (Md = 50). To address the research

question, both groups showed statistically significant increases from pre test to post

test within the groups for the angina frequency dimension.

Angina stability

The angina stability dimension measures change in the frequency of angina for

patients during their most demanding activity and monitors changes in angina

symptoms (Garratt et al., 2001). Higher scores indicate fewer changes to angina

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symptoms or better angina stability. Testing of difference in angina stability from pre

test (T1) to post test (T2) within the intervention and the control groups was

conducted. No statistically significant increases were detected in anginal stability for

the intervention group using a Wilcoxon Signed-Rank Test (see Table 5.6), z = -0.239,

p = 0.811. However, using a Wilcoxon Signed-Rank Test revealed a statistically

significant increase in anginal stability for the control group from pre test to post test, z

= -1.025, p = 0.031, with a small effect size (r = 0.078). The median angina stability

scores increased for the control group from pre test (Md = 80) to post test (Md = 90).

To address the research question, the intervention group showed no difference within

the group and the control group showed statistically significant increases from pre test

to post test within the group for the angina stability dimension.

Treatment satisfaction, disease perception/ heart focused anxiety

The treatment satisfaction dimension measures overall satisfaction with the treatment

and the education a patient receives (Garratt et al., 2001). The researcher asked if there

was a difference in treatment satisfaction from pre test (T1) to post test (T2) within the

intervention and the control groups. The Wilcoxon Signed-Rank Test (see Table 5.6)

revealed no statistically significant differences for the intervention group for treatment

satisfaction, z = -1.165, p = 0.244. Similarly, no statistically significant differences for

treatment satisfaction were detected for the control group, z = -1.790, p = 0.074, using

the Wilcoxon Signed-Rank Test for pre test and post test. Therefore, no differences

were detected within both groups for treatment satisfaction.

Disease perception/heart focused anxiety measures how angina effects QOL(Garratt et

al., 2001). A difference in disease perception and heart focused anxiety from pre test

(T1) to post test (T2) within the intervention and the control groups was tested. No

statistically significant differences for pre test and post test were detected for disease

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perception/heart focused anxiety for the intervention group, z = -1.075, p = 0.282.

Similarly, using a Wilcoxon Signed-Rank Test (see Table 5.6), no significant

differences were detected for the control group for disease perception/heart focused

anxiety, z = -1.160, p = 0.246. Therefore, no differences were detected within both

groups for disease perception and heart focused anxiety.

In summary, the analysis revealed that within the groups the angina frequency

dimension improved from pre test to post test for both groups. Physical limitation

improved for the intervention group but not for the control group, and anginal stability

improved for the control group but not the intervention group from pre test to post test.

No other differences were detected for treatment satisfaction and disease perception/

heart focused anxiety.

5.5.1.1 SAQ subscales (between groups).

The researcher hypothesised people with ACS who received an SMEP and usual care

have increased QOL when measured using SAQ compared with people with ACS who

received usual care only. Using mixed between-within ANOVA subject analysis to

assess the impact of SMEP compared to usual care on participants’ SAQ subscale

results, testing for assumptions was examined and indicated no violations. Table 5.7

presents the results of the between group ANOVA. A mixed between-within subject

analysis was conducted to compare the intervention group with the control group on

participants’ physical limitation, anginal frequency, anginal stability, treatment

satisfaction, and disease perception/heart focused anxiety scores using SAQ across

two time periods (pre test and post test).

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Table 5.6

Wilcoxon Signed-Rank Test for Pre Test (T1) to Post Test (T2) for Intervention and Control Group for SAQ Scores

Variable Z p r

Intervention group n = 84

Physical limitation

-2.069

0.039*

0.159

Angina frequency -2.838 0.005* 0.218

Angina stability -0.239 0.811 0.018

Treatment satisfaction -1.165 0.244 0.090

Disease perception/heart focused

anxiety

-1.075 0.282 0.083

Control group n = 85

Physical limitation

-0.069

0.945

0.005

Angina frequency -3.223 0.001** 0.248

Angina stability -1.025 0.031* 0.078

Treatment satisfaction -1.790 0.074 0.138

Disease perception/heart focused

anxiety

-1.160 0.246 0.089

Note. p ≤ 0.001**, p < 0.05*, effect size (r) is calculated as follows r = z / √n

ANOVA results indicated that there were no statistically significant results for

physical limitation, F(1,167) = 0.207, p = 0.650, partial eta squared = 0.001. No

statistically significant differences were detected for angina frequency, F(1,167) =

0.054, p = 0.817, partial eta squared < 0.001 for the intervention and control groups.

Similar results were detected for angina stability, with no statistically significant

differences detected, F(1,167) = 0.095, p = 0.759, partial eta squared = 0.001.

ANOVA also revealed no statistically significant differences for the intervention and

control groups for treatment satisfaction, F(1,167) = 0.347, p = 0.556, partial eta

squared = 0.002. Similarly, no differences were detected for disease perception/heart

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focused anxiety for the intervention and control groups using ANOVA, F(1,167) =

0.045, p = 0.832, partial eta squared < 0.001. This suggested no statistically

significant difference for the five subscales of the SAQ when comparing the

intervention group and the control group at pre test and post test. Age was again

adjusted for in this analysis as a covariant. Therefore, hypothesis 2 was not supported.

5.6 Summary

In summary, both groups reported significant increases in knowledge of SLGTN

scores within groups, from pre to post test (p < 0.001), both groups had a medium

effect size. When testing for the main effect of comparing between group differences

for pre and post test knowledge scores for the intervention and control groups, a

statistically significant difference was detected (p = 0.019) supporting the first part of

hypothesis 1. This indicates that participants who received the SMEP had greater

increases in knowledge of SLGTN compared to participants who did not receive the

SMEP: that is, the SMEP appeared to significantly improve participants’ knowledge of

SLGTN.

Using ANCOVA, differences were found for the length of time people were

prescribed SLGTN from pre to post test. No differences were detected for

demographic characteristics: age, gender, ethnic origin, marital status, employment

status, diagnosis on admission, and health care information provider, or other

demographic characteristics.

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Table 5.7

Mixed Between-Within ANOVA for Pre Test (T1) and Post Test (T2) SNIS and SAQ for Intervention and Control Group

Variable

Type III sum

square

df F p ɳᵨ²

SNIS Knowledge

30.750

1,167

11.071

<0.001**

0.063

Use 2.081 1,167 0.675 0.412 0.004

SAQ

PL

249.2

1,167

0.207

0.650

0.001

AF 71.961 1,167 0.054 0.817 0.000

AS 139.737 1,167 0.095 0.759 0.001

TS 505.342 1,167 0.347 0.556 0.002

DP 73.782 1,167 0.045 0.832 0.000

Note. p < 0.001**, values are those that assumed sphericity, partial eta squared (ɳᵨ²) is

calculated as follows SSeffect(SSeffect + SSerror). It represents the proportion of the effect +

error variance that is attributable to the effect (Pallant, 2011), PL = Physical limitation, AF =

Anginal frequency, AS = Anginal stability, TS = Treatment satisfaction, DP = Disease

perception/heart focused anxiety

Both groups had similar pre test knowledge of SLGTN use scores. Both groups

reported increases in their knowledge of use scores, from pre test to post test (p <

0.001). However, no statistically significant differences were detected when

comparing between the groups (p = 0.079), thus not supporting the second part of

hypothesis 1. This suggests participants of both groups improved their knowledge of

SLGTN use from pre to post test.

No statistically significant differences were detected when comparing between the two

groups for physical limitation, angina frequency or stability, treatment satisfaction,

and disease perception/heart focused anxiety, thus not supporting hypothesis 2.

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Chapter 6 Discussion and conclusion chapter

6.1 Introduction

Chronic diseases represent a major problem in Australia affecting patients’ QOL

(Hair, 2011). CHD is a chronic disease which is a major cause of death and morbidity

(Roger et al., 2012). The chronic nature of the condition often requires patients to

self-manage their condition effectively (R. Gallagher et al., 2013). Successful self-

management of CHD is dependent upon appropriate patient education programs

(Bastable, 2006). According to several meta-analyses and a Cochrane review, current

education programs for people with CHD focus on reducing risk factor behaviours

(Brown et al., 2011; de Melo Ghisi, Abdallah, et al., 2014; Sandercock, Hurtado, &

Cardoso, 2013). Very few programs offer education on the management of symptoms,

despite descriptive studies reporting that patients request information on the self-

management of their conditions when in the community (Astin, Closs, McLenachan,

Hunter, & Priestley, 2008; de Melo Ghisi, Grace, et al., 2014; Gholami, Fallahi

Khoshknab, Maddah, Ahmadi, & Khankeh, 2014; Mead, Andres, Ramos, Siegel, &

Regenstein, 2010; Vosbergen et al., 2013).

The results of this study in regards to the implementation and evaluation of the SMT

and Knowles’s ALT approaches that have been used to develop the SMEP to improve

knowledge of SLGTN and knowledge of SLGTN use will be discussed in this chapter.

The discussion of this current study is developed with respect to each hypothesis and

the pertinent literature. Firstly, sample characteristics of the current study and their

impact on symptom management will be discussed. This current RCT aimed to

address the significant gaps in the literature as it provided a high quality theory-based

education package which supports staff with limited time to deliver an appropriately

aimed in-hospital symptom management education program for people with ACS.

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6.2 Characteristics of Sample

6.2.1 Age.

Physiological changes occur as one ages and includes reduced cardiac, kidney,

respiratory, and nervous system function, and vascular function (Deaton et al., 2004).

These normal changes predispose the older person to the increased risk of CHD

(Deaton et al., 2004). The prevalence and incidence of CHD increases with age

(Docherty et al., 2003). The current study’s sample had a mean age of 64 years. This

is similar to many other symptom experience and symptom management studies with

reported mean ages of between 62 to 68 years (Buckley et al., 2007; Dracup et al.,

2009; McKinley et al., 2009). As mean age in this current study was statistically

different between groups (intervention group, 58.85 years versus control group, 63.75

years) it was important to control for this variable in the analysis. However, both

groups’ participants’ mean ages were similar to other studies.

Elderly people (> 65 years) tend to present with different and more complex

symptoms than middle-aged people (Lindgren et al., 2008) and, therefore, specific

education material is required to suit the needs of the elderly. For example, older

people are more likely to experience dyspnoea than precordial chest pressure in CHD,

which is more widely known and expected (Lindgren et al., 2008). Importantly, older

people with chronic conditions have reported to have poorer self-management skills

(Gallagher, Donoghue, Chenoweth, & Stein-Parbury, 2008). They are less likely to

attend a CRP (M. Rose et al., 2011; Suaya, Stason, Ades, Normand, & Shepard, 2009;

Wenger, 2008) and are thus an important group with which to engage in respect to

alternative self-management educational interventions for chronic illness.

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6.2.2 Gender.

CHD in the past was more frequently diagnosed in males than females (Espnes &

Byrne, 2008) and, therefore, males were over represented in cardiac research studies

(Buckley et al., 2007; Gallagher, Belshaw, et al., 2010; R. Gallagher et al., 2013; R.

Gallagher et al., 2013; Lewin et al., 2002; McGillion et al., 2008; McKinley et al.,

2009; O'Brien et al., 2014; Zetta et al., 2011). However, in the current study and some

others, equal numbers of males and females have been observed (Bailie & Kay, 1988;

Fan et al., 2009; Kimble & Kunik, 2000). Equal gender numbers in the current study

enhanced the study’s statistical power (Watkins, Zimmermann, & Poling, 2014), with

analysis of covariance (ANCOVA) examining gender and group as factors able to

demonstrate that gender was not a factor in participants’ knowledge levels of SLGTN.

Nonetheless, there are important pathophysiological gender differences, with women

having higher rates of atherosclerosis, relatively smaller hearts and coronary blood

vessels, and myocardial endothelial and smooth muscle dysfunction

(Papakonstantinou, Stamou, Baikoussis, Goudevenos, & Apostolakis, 2013). Possibly

due to anatomical differences, women tend to develop CHD at an older age and are

more likely to develop atypical symptoms (Berra, 2000; DeVon, Saban, & Garrett,

2011; Espnes & Byrne, 2008). In Australia, women have poorer outcomes, including

higher morbidity and mortality, more complications, and greater psychological distress

compared to men(Davidson, Daly, Hancock, & Jackson, 2003; Hart, 2005; Vaccarino,

Krumholz, Yarzebski, Gore, & Goldberg, 2001). Perhaps due to women experiencing

atypical symptoms, it has been reported that women have difficulty in recognising

symptoms as cardiac in origin. Added to this is an inaccurate perception of a low risk

of having heart disease (Hart, 2005; Sancho Cantus & Ruiz, 2011). In a Canadian

study, women were found to lack knowledge of the symptoms of CHD and how they

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relate to them (McDonnell et al., 2014); thus, women ignore significant symptoms,

subsequently delaying treatment (DeVon et al., 2011). Women’s responses to cardiac

symptoms may also be delayed due to the perceived need to self-manage the

symptoms and to maintain control (Caldwell & Miaskowski, 2000; Moser et al., 2005;

Motalebi & Iranagh, 2013), which can have obvious adverse effects. Importantly,

women are less likely to enrol or to attend post discharge CRPs (Evenson & Fleury,

2000; Evenson, Rosamond, & Luepker, 1998; Samayoa et al., 2014); therefore, it is

essential to meet the specific needs of female patients when providing self-symptom-

management strategies, which should occur before they leave hospital.

6.2.3 Ethnicity.

In this current study, 83% of the sample spoke English as their primary language.

This is greater than the general population of Australia of which 70% reportedly speak

English at home (ABS Australian Bureau of Statistics, 2014). This current study’s

results are similar, however, to other symptom management education program

intervention studies where the vast majority of those samples had English as their

primary language (R. Gallagher et al., 2013; M. Mooney et al., 2014; O’Brien et al.,

2014). Analysis of covariance with ethnicity and group as factors demonstrated that

ethnicity was not a factor for participants’ knowledge of SLGTN, indicating the

language level in the SMEP was appropriate for this cohort. As this study was reliant

on effective understanding of the English language, the results may not be

generalisable beyond similar cohorts.

People with English as a second language (ESL) and/or with different cultural beliefs

have been found to use their own traditional beliefs to self-manage their CHD. This

includes using strategies such as resting, contacting family, praying, and self-

administering herbal medicine rather than seeking medical care in a timely fashion

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(Davidson et al., 2007; Gholami et al., 2014; Zerwic, Ryan, DeVon, & Drell, 2003).

In addition, and not unexpectedly, people from ESL cultures have a decreased

knowledge of CHD risk factors, which may be due to the fact that they are less likely

to attend CRPs (Mochari-Greenberger, Miller, & Mosca, 2012) or that the education

provided is not in their primary language to enhance understanding (Mochari-

Greenberger et al., 2012).

In Australia, legislation requires pharmaceutical manufacturers to produce

comprehensive medication information (CMI) leaflets for patients. However, only

37% of patients in Australia reported receiving CMI from their doctor or pharmacist

(Aslani et al., 2010). Importantly, CMI documents are complex and are not

considered to be patient-focused: This would especially be the case for people from

ESL backgrounds (Hamrosi et al., 2013). Most verbal information provided to

patients in Australia is in English, the primary language of the care-giver (Gucciardi,

Smith, & DeMelo, 2006; Paternotte, van Dulmen, van der Lee, Scherpbier, & Scheele,

2015). It is, therefore, important that educational material is provided in a language

that patients understand and is culturally sensitive. The current study’s SMEP can

readily be translated and produced in other languages and cultural aspects revised and

tailored.

6.2.4 Marital status.

Three-quarters of the participants in this study were married, which was similar to

other studies (Buckley et al., 2007; R. Gallagher et al., 2013; R. Gallagher et al.,

2013; McKinley et al., 2009). Analysis of covariance with marital status and group as

factors demonstrated that marital status was not a factor for participants’ knowledge of

SLGTN. Married people tend to present more quickly to hospital compared with

single people (Perkins-Porras, Whitehead, Strike, & Steptoe, 2009). There appears to

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be a real benefit when people are married as they have fewer unnecessary

hospitalisations and longer event-free survival (Chung et al., 2009; Roe-Prior, 2007).

Unmarried people are more likely to be nonadherent to medication regimes and less

likely to attend CRPs (Stump, 2000) and, perhaps as a consequence, are two times

more likely to experience acute events (Chung et al., 2009). In summary, married

people have better health-related QOL following a CHD diagnosis (Heo, Moser,

Chung, & Lennie, 2012; Luttik, Jaarsma, Veeger, & van Veldhuisen, 2006) and are

more likely to use preventative services such as CRPs (Roe-Prior, 2007). Therefore, it

is important to investigate alternative education programs for unmarried people

through in-hospital education programs (such as the current study’s SMEP).

6.2.5 Employment.

Two-thirds of the sample was unemployed which was consistent with other studies

(Fan et al., 2009; McGillion et al., 2008). Analysis of covariance with employment

and group as factors demonstrated that employment was not a factor for participants’

knowledge of SLGTN. Following a hospital admission for heart disease, there is a

greater likelihood that a person leaves employment (Holland, Burström, Möller, &

Whitehead, 2009). This is problematic as studies have found that it is the employed

who are more likely to attend CRPs (Buckley et al., 2007; Evenson & Fleury, 2000;

Gallagher, Belshaw, et al., 2010; R. Gallagher et al., 2013; R. Gallagher et al., 2013).

In addition, people who working are more likely to actively seek healthcare

information (Alkubati, Al-Zaru, Khater, & Ammouri, 2013), and, perhaps as a

consequence, have reduced mortality (K. M. Rose et al., 2004). Nonattenders at CRPs

are likely to be socioeconomically disadvantaged or unemployed (Jelinek et al., 2014),

which indicates the need to investigate suitable education programs for this group.

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6.2.6 Education level.

Interestingly, only one-third of participants in this study had completed either high

school or post secondary education in contrast to other symptom management studies

which reported more than half of their samples having done so (Buckley et al., 2007;

DeVon et al., 2010; R. Gallagher et al., 2013; R. Gallagher et al., 2013; Kalman et al.,

2013; McGillion et al., 2008; McKinley et al., 2009; O'Brien et al., 2014). As this

study’s analysis (ANCOVA with education level and group as factors) demonstrated,

education level was not a factor for participants’ knowledge of SLGTN, thus

indicating the language level and the concepts of the SMEP were appropriate for

participants’ levels of education. The SMEP was developed with a language level of

grade four.

Having higher-level education has been found to be strongly associated with accurate

perceptions and knowledge of signs and symptoms of CVD (Fang, Panguluri,

Machtinger, & Schillinger, 2009) which reduces a person’s mortality risk (Malyutina

et al., 2004) and hospitalisation rates (Falkstedt & Hemmingsson, 2011; Loucks et al.,

2012; Sui, Gheorghiade, Zannad, Young, & Ahmed, 2008). As seen with other

demographic characteristics discussed above, people with lower levels of education

are less likely to attend CRPs (Jelinek et al., 2014). Lower levels of educational

achievement are associated with lower levels of health literacy (Dennison et al., 2011;

Jeppesen, Coyle, & Miser, 2009) which negatively correlate to mortality and

morbidity (Hanzel, 2008). As people with lower health literacy levels are more likely

not to attend traditional CRPs (Jelinek et al., 2014), providing alternatives strategies

and targeted appropriate-level education is essential for these people.

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6.2.7 Prior symptom management education.

The current study’s participants’ knowledge of symptom management for CHD was

inadequate, as indicated by low pre test knowledge scores. This suggests that any

education they had received was not meeting their information needs. Importantly,

three-quarters of participants in the current study reported that they had received prior

symptom management education from a nurse, doctor, and/or pharmacist, with only

12% receiving no information. However, data analysis (ANCOVA with prior

symptom management education and group as factors) demonstrated that prior

symptom management education was not a factor for participants’ knowledge of

SLGTN.

Interventional studies investigating the effects of education programs need to take into

consideration patients’ prior learning and increase the educational opportunities if

required. Media campaigns focused on cardiac symptom education have been

inadequate causing many patients to seek medical information elsewhere (Ekman et

al., 2007; Gallagher, Belshaw, et al., 2010; H. Goodman et al., 2009). This is not

problematic if they seek information themselves, but many will not. It is these people

who need appropriate support before they leave hospital. Whilst symptom evaluation

and treatment may be components of the education patients receive in Australia,

anecdotal evidence as reported by Nichols, Oldfield and Duke (2007) suggests that

education on the first line ACS self-management medication, SLGTN, is often

neglected by health care professionals. This finding is corroborated by Gallagher et al.

(2010), who found that only 43% of patients reported receiving information about

SLGTN. This was the case for many of the symptom management education

programs where the focus was on reducing time to seek treatment for ACS symptoms

(Buckley et al., 2007; Crumlish & Magel, 2011; DeVon et al., 2010; R. Gallagher et

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al., 2013; Gallagher, McKinley, & Dracup, 2003; R. Gallagher et al., 2013; Kalman et

al., 2013; McKinley et al., 2009; O'Brien et al., 2014) and not on the first line

treatment for the self-management of angina.

If patients in this study had received previous effective education on symptom

management of angina, there may have been a ceiling effect in respect of their

knowledge of SLGTN (Ward, Guthrie, & Alba, 2014), which could have resulted in an

inability to identify an intervention effect. Estimates of minimal clinical

improvements are greater for people with higher knowledge levels at baseline (Ward

et al., 2014): That is, people with high knowledge levels at baseline may not show

significant changes in their knowledge scores as they are already sufficiently

knowledgeable. This was not the case in the current study where there was a

significant improvement for the intervention group in the post test. This suggests that

the measurement tool provided a valid assessment tool (Kimble & Kunik, 2000).

Knowledge is important but the recall and understanding of that knowledge are

essential for CHD patients (Gallagher, Belshaw, et al., 2010; Kimble & Kunik, 2000).

Consequently, symptom management education programs that report attendance at

CRPs alone (Buckley et al., 2007; McKinley et al., 2009; Zetta et al., 2011) do not

necessarily translate to either knowledge attainment or knowledge retention. In this

current study, 70% of participants reported having received symptom management

education by health care professionals; however, pre test knowledge scores were low,

possibly suggesting that the education they received was inadequate or not

appropriately addressing their needs (Knowles et al., 2012). What is not known,

however, is how long participants in the current study retained or subsequently applied

their knowledge. This was beyond the scope of the current study.

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6.2.8 Length of time prescribed SLGTN.

Participants in the current study had a median length of time of three years for which

they had been prescribed the medication, SLGTN; however, more than half of the

sample were people admitted for their very first ACS event. Statistical analysis

(ANCOVA testing length of time prescribed SLGTN and group) demonstrated

differences with the length of time prescribed SLGTN and participants’ knowledge of

SLGTN. Differences were detected for knowledge scores for people who had been

newly prescribed SLGTN compared to people who had had a longer length of time

prescribed SLGTN (p = 0.035). Findings suggest that people with a limited length of

time prescribed the medication, SLGTN, have greater improvements in knowledge

scores when compared to people who have had prescriptions of SLGTN for longer

periods of time.

There are limited studies evaluating the effects of education in relation to the length of

time participants are diagnosed with a CHD. However, those that examined this found

a more recent diagnosis of CHD correlated with patients having poorer knowledge of

SLGTN (Kimble & Kunik, 2000) due to a lack of previous experience using the

medication (Fan et al., 2009; Gallagher, Belshaw, et al., 2010; Kimble & Kunik, 2000;

McGillion et al., 2008). Those people diagnosed with angina for the first time have

difficulty understanding, interpreting, and linking their symptoms to CHD (Sjöström-

Strand & Fridlund, 2008) and, thus, may fail to use their medication appropriately.

After a first admission, patients are prone to subsequent cardiac events and potentially

more hospital admissions (Drory, Kravetz, & Hirschberger, 2002), with each

admission providing opportunities for further education. People with longer histories

of angina have reported higher knowledge of SLGTN (Kimble & Kunik, 2000)

compared to those newly admitted with angina (Lewin et al., 2002). An RCT of 44

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people with angina conducted over two decades ago found that newly prescribed

SLGTN patients who received a demonstration dose of SLGTN were significantly

more likely to use SLGTN (Kelly, 1988). No other studies were located that examined

the provision of instructions and demonstrations on the use of SLGTN.

In this current study, people who had prior exposure to the use of the medication,

SLGTN, had greater knowledge of SLGTN compared to those who had no prior use of

the medication. Using the principles of Knowles’s ALT to further develop the SMEP

may prove beneficial for people newly diagnosed with ACS. CHD adults become

ready to learn when they perceive there is a need to do so (Breese & French, 2012;

Knowles et al., 2012). A person with ACS who experiences pain may be motivated to

learn about responding to and relieving their uncomfortable symptoms of angina.

6.3 Hypothesis 1

The first hypothesis is “People with ACS who received an SMEP and usual care have

improved knowledge of SLGTN and knowledge of SLGTN use when measured by

SNIS compared with people with ACS who received usual care”.

6.3.1 Knowledge of SLGTN.

The results of the current study indicated that the SMEP was successful in

significantly increasing the intervention group participants’ knowledge of SLGTN

scores (p = <0.001), thus supporting the first part of hypothesis 1. The large effect

size (0.98) is encouraging and supports the clinical relevance of such a knowledge

increase. The positive effect of the intervention may have been due to several factors.

This study used the SMT (Dodd et al., 2001; Humphreys et al., 2008) (refer to Figure

2.1) to conceptualise appropriate symptom experiences and symptom management

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strategies upon which to focus. Few studies addressing the education of cardiac

patients have stated their education is based on a theory.

No previous literature has been found that uses symptom management theory to guide

symptom management education programs. Other researchers used Leventhal’s Self-

Regulatory Model (Buckley et al., 2007; McKinley et al., 2009; O'Brien et al., 2014;

Tullmann et al., 2007) or cognitive behavioural theory (Zetta et al., 2011). The studies

that used Leventhal’s Self-Regulatory Model had the intention of changing the

behaviours of participants who failed to adhere to medical recommendations (Buckley

et al., 2007; McKinley et al., 2009; O'Brien et al., 2014; Tullmann et al., 2007).

However, this current study aimed to assist people to manage their angina symptoms,

making the SMT more aligned with the purpose of this current study.

As mentioned above, this SMEP package was based on SMT with the education

component derived from the principles of Knowles’s ALT (Knowles et al., 2012).

Other symptom management education programs did not mention a theoretical

framework underpinning their educational content, which may have had implications

for their participants’ learning (Crumlish & Magel, 2011; DeVon et al., 2010; R.

Gallagher et al., 2013; R. Gallagher et al., 2013; Lewin et al., 2002; Tullmann &

Dracup, 2005).

The use of Knowles’s ALT has possibly contributed to the improvement in knowledge

for the intervention group compared to the control group. People with ACS have a

need to know how to manage their symptoms of angina (Smith & Liles, 2007;

Timmins, 2005). Few interventional studies provide this vital information. In the

development of the SMEP, this study applied the assumption that adult patients are

able to identify their own learning needs. Although information needs are individual

to and subjective for each patient, consistent findings from many studies report that

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people with CHD prefer information that is pertinent to survival and ongoing symptom

management (Boyde et al., 2014; Fors et al., 2014; I. Johansson, Swahn, & Strömberg,

2007; Junehag, Asplund, & Svedlund, 2014; Ostergaard Jensen & Petersson, 2003;

Scott & Thompson, 2003; Smith & Liles, 2007; Timmins, 2005; Timmins & Kaliszer,

2003). This current study’s education package provided practical symptom

management information to patients on what they may have perceived as crucial.

According to Knowles et al., (2012), adults are independent and have a desire to be

responsible for self-managing their condition. The control group experienced usual

education that included brief verbal advice and a regulatory SLGTN consumer

medicines information sheet (Australian Government Department of Health

Therapeutic Goods Administration, 2014). The SMEP differed from the usual

education method because it was a comprehensive self-directed symptom management

package developed with the guidance of a conceptual theory. This highlights the

positive contribution this current study makes to the body of literature, as it was

theoretically guided in the development of both its content and delivery style. The

SMEP was intended to serve as a stand-alone educational intervention: No verbal or

additional education was provided to participants. Self-management or self-directed

education programs such as this intervention provide instructions to allow the

individual to take on the primary role of responding to and managing their symptoms

when in the community (Schinckus et al., 2014). The current study’s results are

consistent with other symptom management education programs that have included

self-directed symptom management packages that have successfully improved

outcomes, including increasing knowledge (Buckley et al., 2007; R. Gallagher et al.,

2013; R. Gallagher et al., 2013). Therefore, providing symptom management

education to people with ACS can potentially improve patients’ knowledge of

SLGTN, angina symptoms, and appropriate responses.

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The SMEP was rigorously designed using a group of experts including cardiac nurses,

doctors, a pharmacist, and nurse academics who provided feedback on multiple

occasions to ensure the content was that which was essential for the

patients/participants. In addition, the SMEP was tested through feedback from 16

people with CHD. During testing, these expert health care professionals and 16

people with CHD were presented with drafts of the three resources comprising the

SMEP; their verbal feedback was incorporated into the final product. According to

Vennik, Adams, Faber, and Putters (2014), the selection of expert health care

professionals can provide reliable evidence-based information, while previous patients

add valuable information based on their life experience of their chronic disease. The

health care professional can provide objective rational perspectives and patients the

subjective and the emotional perspective (Gidman, 2013). Expert health care

clinicians exhibit holistic understanding of the clinical situation, accurately focus on

the problem, exhibit proficiencies in diagnosis, and manage more effectively the

clinical problem compared to the novice (Harjai & Tiwari, 2009). Service users’ prior

experiences provide a rich source of evidence for practice and alternative forms of

knowledge (P. Rose & Gidman, 2010). In other words, patients can provide a holistic

understanding of the lived experience and enhance reflective practice, which

encourage active learning rather than the passive transmission of knowledge (Moon &

Fowler, 2008). People find that information provided in one place from both medical

experts and experiential experts (patients with CHD) as beneficial (Vennik et al.,

2014). This is also consistent with the Knowles’s ALT principle that adults’ previous

life experiences can assist learning (Knowles et al., 2012). It is essential that

educational material is appropriate to the target population and this was achieved in

this current study.

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Comparison of the results from the current study with other studies’ results is difficult

due to differing educational interventions, coupled with inadequate descriptions of

their comparators. Very few education programs focused on SLGTN, which is

important as SLGTN is the first line medication patients with ACS are required to

master and to use to self-manage their condition. Most previous symptom

management education programs incorporated psychological counselling components

to improve knowledge or behaviours (Bundy et al., 1994; DeVon et al., 2010;

Gallacher, Hopkinson, Bennett, Burr, & Elwood, 1997; Lewin et al., 1995; Lewin et

al., 2002; McGillion et al., 2008; Payne et al., 1994; Zerwic et al., 2003; Zetta et al.,

2011). Others focused on reducing delays in seeking medical treatment or MI action

plans (Buckley et al., 2007; Gallagher et al., 2003; R. Gallagher et al., 2013;

McKinley et al., 2009) which may also be important, but how to manage first line

medication is essential. Only one study focused on providing specific information on

SLGTN for people with angina, however, this study was conducted in an outpatients

setting with no comparison group and limited numbers of people received the

education (n = 86) (R. Gallagher et al., 2013).

Regardless of the intervention content or mode, other symptom management education

programs have successfully increased participants’ knowledge (Buckley et al., 2007;

Crumlish & Magel, 2011; DeVon et al., 2010; R. Gallagher et al., 2013; R. Gallagher

et al., 2013; Kalman et al., 2013; McKinley et al., 2009; O'Brien et al., 2014;

Tullmann et al., 2007; Zetta et al., 2011). This supports the appropriateness of the

current study’s conceptual framework and highlights the need to incorporate symptom

management education for people with CHD to achieve a positive change in people’s

knowledge.

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An SMEP can provide symptom management education to patients who do not

participate in a CRP. The SMEP can alleviate some of the barriers of attending a

CRP, such as unavailability and inaccessibility, long length of the program (ranging

from four weeks to one year), long distance from home or work, time conflicts, lack of

physician/family support, and transportation and scheduling of classes (J. Daly et al.,

2002). From an administrative perspective, CRPs are expensive to run (Bazargani,

Besharat, Ehsan, Nejatian, & Hosseini, 2011). This current SMEP may be an

inexpensive option on symptom management education for people who may not

otherwise attend CRP and could help reduce the number of people who do not receive

symptom management.

The findings of this study suggest that people who were newly admitted for ACS had a

higher increase in their knowledge scores from pre test to post test than people who

had been prescribe the medication, SLGTN, for a longer period of time (p = 0.350)

with a small effect size (r = 0.027). This study had a higher proportion of first time

admissions compared to other symptom management studies. Patients who were first

time admissions were often unsure of the cause of symptoms and had difficulty in

making decisions in response to symptoms (Gallagher, Marshall, et al., 2010;

Isaksson, Brulin, Eliasson, Näslund, & Zingmark, 2011). As suggested in previous

studies, people with previous experiences of angina are able to recognise their

symptoms better and have better knowledge of MI symptom management than people

with no previous history (Gallagher, Marshall, et al., 2010; Mohamed, 2007;

Noureddine, 2009). Past history of angina/diagnosis and more admissions to hospital

are believed to be opportunities for patients to receive education (Cleary, LaPier, &

Beadle, 2011). Adults approach educational opportunities with a certain level of

previous experience (Knowles et al., 2012). Patients with a history of MI are more

likely to take medications than new MI patients (Fox-Wasylyshyn, El-Masri, & Krohn,

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2007) and have better symptom response behaviours (Lesneski, 2005; Ryan & Zerwic,

2003), thus making the SMEP delivered in-hospital a viable option for newly

diagnosed patients and, at the same time, repeating information for those with a

previous diagnosis of ACS.

Experiencing acute and distressing symptoms and a diagnosis of heart disease force

the patient to have an immediate readiness to learn how to interpret and respond to

symptoms (Rosenfeld & Gilkeson, 2000). This readiness to learn is diluted over time,

although this may not always be the case. One study reported the first three weeks

post discharge after a first cardiac admission to be an extremely stressful, uncertain,

emotional, and fearful time for patients (Jackson et al., 2000). These patients

attributed these emotions to the lack of in-hospital information (Jackson et al., 2000).

Some were unsatisfied with the answers they received from health professionals and

wanted more information on survival or symptom management (Jackson et al., 2000).

Due to dissatisfaction with the limited education provided in-hospital many sought

information from other sources (Jackson et al., 2000).

The success of the SMEP may be attributed to the fact that education was provided to

patients while they were in hospital. Hospitalisation provides a unique opportunity to

initiate and reinforce symptom management education (Korytkowski et al., 2014).

The advantage of providing the educational resources in-hospital is that it increases the

number of people who receive the educational material and allows patients to ask

questions. Few symptom management education programs are provided in-hospital

(DeVon et al., 2010; O'Brien et al., 2014; Zetta et al., 2011). Most symptom

management education programs are provided in outpatient or CRP settings often

many weeks following a patient’s discharge from hospital, which may be problematic

(Buckley et al., 2007; R. Gallagher et al., 2013; R. Gallagher et al., 2013; Kalman et

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al., 2013; Lewin et al., 1995; Lewin et al., 2002; McGillion et al., 2008; McKinley et

al., 2009; Tullmann et al., 2007). The SMEP can go home with patients and addresses

the zero to four week post discharge education deficit.

In contrast to children, adults are life-centred or problem-centred (Knowles et al.,

2012). According to Knowles et al. (2012), for effective education to occur the

assumption that adults are problem-centred learners needs to be taken into

consideration. Adults are motivated to learn if they perceive a problem (Knowles et

al., 2012). In this study, the problem was the presence of pain or angina symptoms.

Medication administration in this case is a complex task ideal for problem-centred

learning where patients need confidence in their own abilities (Barber, Parsons,

Clifford, Darracott, & Horne, 2004). Problem-based learning often uses real life

situations to assist and reinforce educational understanding (Knowles et al., 2012).

Underpinned by Knowles’s ALT, this study used three real life case studies or

situations to help patients better understand how to use the medication, SLGTN, to

alleviate, prevent, and respond to chest pain. The multiple approaches may have

contributed to the positive outcome. Evidence suggests that the use of graphic images

to provide instructions on medications has increased patient satisfaction, recall,

comprehension, and adherence to treatment (Katz, Kripalani, & Weiss, 2006; Sunil

Kripalani et al., 2007). Older patients have found the use of visual and tactile cues

helpful for developing a successful cardiovascular medication management routine

(Swanlund, 2010). One study investigating three types of videos on providing

education to cardiac patients about the medication, Warfarin, found some indication

that case studies or the use of patient anecdotes in a video had a greater impact on

patients than videos on statistical evidence and the importance of lab testing (Mazor et

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al., 2007). Problem-solving real life case scenarios (kinesthetic learning) are often an

effective and preferred method of learning (Dinakar, Adams, Brimer, & Silva, 2005).

6.3.2 Knowledge of SLGTN use.

The current study found both the intervention and control groups showed statistically

significant increases from pre test to post test in regards to the knowledge of SLGTN

use; however, no statistically significant differences between the groups for

knowledge of SLGTN use was detected, thus not supporting the second part of

hypothesis 1. This may be attributed to participants in this current study seeking out

information on symptom management and use of SLGTN to relieve angina from other

sources, suggesting patients have a personal need to know and learn how to manage

their symptoms. Knowles’s ALT suggests people learn when they have a need to

know (Knowles et al., 2012).

There are very few studies investigating knowledge on the use of medications. One

study indicated that pregnant women reported inadequate provision of medication

information from doctors and pharmacists and they relied on other sources, such as

information leaflets, to gain medication information (Zaki & Albarraq, 2014). The

transition from hospital to discharge is a period of increased risk for nonadherence to

medication management (Kripalani, Roumie, & Dalal, 2012). Possibly this is due to

the lack of adequate information that meets patients’ needs. As previously indicated,

adults are motivated to learn and people will seek information if they perceive it will

assist them (Knowles et al., 2012).

People with ACS may see symptoms as an existential crisis requiring urgent attention

(Timmins & Kaliszer, 2003), motivating them to seek out information on how to

manage their symptoms. As patients transition from the acute to the chronic phase of

their condition, they seek out information from multiple sources, at times absorbing

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content that is inadequate or misleading (Jackson et al., 2000). It is therefore vital that

they receive theoretical-based education. Providing a theory-based SMEP

significantly improved knowledge scores for this group of people with ACS.

Increasing knowledge for people with CHD may improve adherence to existing

medication therapy and management of their symptoms, and further improve their

health outcomes (Kronish & Ye, 2013). Current medication adherence by

cardiovascular patients is poor, with up to 50% of patients not taking medications as

prescribed (Kronish & Ye, 2013). Providing education to patients on adherence to

medications such as SLGTN has the potential to improve health outcomes (Kronish &

Ye, 2013). The provision of education may reduce health costs due to improved

knowledge, which has the potential to increase adherence to treatment. Improved

adherence to treatment has been demonstrated to reduce mortality and morbidity

(Gislason, Rasmussen, & Abildstrom, 2007; Rasmussen, Chong, & Alter, 2007;

Spertus, Kettelkamp, & Vance, 2006).

6.4 Hypothesis 2

The second hypothesis is “People with ACS who received an SMEP and usual care

have improved QOL when measured by SAQ compared with people with ACS who

received usual care”.

The three dimensions of the SMT (Dodd et al., 2001; Humphreys et al., 2008) -

symptom experience, symptom management strategy, and symptom status outcome -

have been used to guide this current study (see Figure 2.1).

The symptom status outcome dimension of the SMT has been used to guide the second

hypothesis. According to the SMT, symptom status outcomes are clear and

measureable outcomes to assess the implementation of symptom management

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strategies (Dodd et al., 2001) such as the SMEP. It was hypothesised that an

improvement in the patient’s symptom management would lead to improved QOL as

the patient better managed their angina (Humphreys et al., 2008). QOL was measured

using the cardiac specific SAQ instrument (Spertus et al., 1995). The SAQ

questionnaire is divided into five domains (or subscales) including physical limitation,

angina frequency, angina stability, treatment satisfaction, and disease perception or

cardiac related anxiety (Beatty et al., 2014).

This study found no statistically significant difference between the two groups within

the five subscales of the SAQ thus not supporting hypothesis 2. Differences in SAQ

outcome measures in this current study could be limited due to a ceiling effect. High

pre test scores possibly could be due to the high number of newly diagnosed patients

who have had no previous history of angina. Newly diagnosed people with angina

have reduced myocardial deficits and higher physical functioning compared to people

with a longer history of CHD (Andersson et al., 2014). Mixed findings were detected

in other studies that evaluated the effectiveness of psychoeducational interventions for

people with chronic stable angina using SAQ to measure QOL and that were used for

comparison in this current study (Lewin et al., 2002; McGillion et al., 2008; Zetta et

al., 2011).

Physical limitation scores decreased for both groups in this current study from pre test

to post test, however, there were no statistically significant differences between the

intervention and control groups. Conversely, three studies that used SAQ to measure

QOL following a symptom management intervention reported improvements in

physical limitations for their intervention groups compared to their usual care groups

(Lewin et al., 2002; McGillion et al., 2008; Zetta et al., 2011). The inclusion of

interventions to reduce risk factors possibly contributed to the improvements in

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physical limitations in those studies. Anderson and Taylor (2014) examined six high

quality Cochrane reviews that included 148 RCTs involving almost 100, 000 people

and found exercise-based CRPs improve QOL for people with CHD. Exercise reduces

oxygen demand of the myocardium, improves endothelial function, autonomic tone,

coagulation, and inflammatory markers, and assists in the development of collateral

blood vessels (L. J. Anderson & Taylor, 2014; Hambrecht et al., 2000). Increased

exercise can lead to improvements in physical capacity (Lewis, 2012) but such an

intervention was beyond the scope of this study.

Anatomical improvements in heart function due to increased exercise may produce

improvements in patients’ angina frequency and stability. However, only McGillion

et al. (2008) reported improvements in angina frequency and stability for the

intervention group compared to the usual care group. In this current study, there were

statistically significant differences for anginal frequency from pre test to post test

within the intervention group (p = 0.005) and within the control group (p = 0.001),

however, no statistically significant findings were detected between the two groups.

There were no differences between the two groups for angina stability, treatment

satisfaction, and disease perception/heart focused anxiety. No study reported

differences between their study’s groups for treatment satisfaction or disease

perception/heart focused anxiety (Lewin et al., 2002; McGillion et al., 2008; Zetta et

al., 2011). A longer follow-up period may be required to see improvements in these

subscales.

The study conducted by McGillion et al. (2008) was based on Bandura’s self-efficacy

theoretical framework but no theoretical frameworks were reported by the other

investigators (Lewin et al., 2002; Zetta et al., 2011). These studies included symptom

management and responses to emergency situations (Lewin et al., 2002; McGillion et

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al., 2008; Zetta et al., 2011), medications (Lewin et al., 2002; McGillion et al., 2008;

Zetta et al., 2011), and self-efficacy and mastery, and modelling (McGillion et al.,

2008). In contrast, a concise, standardised, feasible, inexpensive, and useful

intervention developed for this current study shows promise in improving symptom

management knowledge for people with ACS but may not directly impact on patients’

QOL so soon after discharge.

This current study’s post test occurred within four to six weeks following hospital

discharge, while the follow-up period in these earlier studies ranged between three to

six months (Lewin et al., 2002; McGillion et al., 2008; Zetta et al., 2011). Following-

up people with heart disease after a longer time may see additional improvements in

QOL based on their motivation to reduce risk factors. Therefore, this study could be

improved if post test was conducted at a later time post discharge when QOL may

show an improvement.

This current study provided a comprehensive but readily delivered three-resource

SMEP intervention: The three other studies used prolonged education and counselling

programs (Lewin et al., 2002; McGillion et al., 2008; Zetta et al., 2011). R.J.P. Lewin

et al. (2002) and Zetta et al. (2011) included lifestyle education and psychological

interventions; however, many cardiac patients do not attend comprehensive programs.

Their programs lasted between 70 and 240 minutes (Lewin et al., 2002; McGillion et

al., 2008; Zetta et al., 2011), which may prove onerous for patients newly diagnosed

with a cardiac condition. One study provided two-hour weekly sessions for six weeks

(McGillion et al., 2008). The other two studies provided a 40- to 45-minute initial

session with four telephone follow-up sessions (Lewin et al., 2002; Zetta et al., 2011).

Clark, McAlister, Hartling, and Vandermeer (2005) reviewed 46 RCTs (18, 821

patients with CHD) and found no appreciable differences between people who attend

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comprehensive outpatients cardiac rehabilitation programs and individualised follow-

up on mortality, QOL, and functional status.

This current study’s SMEP may be used to supplement lifestyle and psychological

programs, such as a CRP, and to provide comprehensive education between an in-

hospital period and the commencement of a CRP. A standardised five-minute

education intervention improved people’s with CHD knowledge of SLGTN in an

outpatient setting; however, it missed a considerable number of people who did not

attend a CRP (R. Gallagher et al., 2013). The simplicity of the SMEP may be the key

factor, as brief interventions may be used in multiple settings beyond a CRP (R.

Gallagher et al., 2013). Previous studies have found an increased association between

education levels (lower than high school versus high school graduate) and health

outcomes (glycaemic control) (Schillinger, Barton, Karter, Wang, & Adler, 2006).

This study’s population included a large proportion with lower than high school level

education. Individuals with low literacy levels have problems with written and oral

clinical communication (Schillinger et al., 2006). People with low literacy levels may

find extensive CHD symptom self-management education overwhelming and difficult

to understand (Schillinger et al., 2006). Having a specifically targeted educational

package may reduce the burden of complex health care information.

All three earlier studies had content delivered by a registered nurse (Lewin et al.,

2002; McGillion et al., 2008; Zetta et al., 2011) but due to the extent of their

interventions they lack direct comparability to this current study. Like this study,

Zetta et al. (2011) delivered the education whilst patients were in hospital; the other

two studies provided education in outpatients’ clinics (Lewin et al., 2002; McGillion et

al., 2008). Two studies provided telephone counselling at one week, four weeks, eight

weeks, and 12 weeks post baseline data collection (Lewin et al., 2002; Zetta et al.,

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2011). Group education was provided by one study (McGillion et al., 2008) and

individualised education in two studies (Lewin et al., 2002; Zetta et al., 2011). Most

people with ACS have minimal learning opportunities about risk factors, symptom

management, and disease management of cardiac disease from four to six weeks after

discharge from hospital, a time of great uncertainty for many patients (Leslie Louise

Davis, 2011; Eshah, 2013). Therefore, there is great potential in using in-hospital time

to provide symptom management education (Eshah, 2013).

6.5 Outcomes of Study and Contributions of Results

Angina is relieved by rest and the administration of SLGTN (Gayet et al., 2011).

Patients self-manage and prevent symptoms using SLGTN and rest when they are at

home, therefore it is essential that they have adequate knowledge of SLGTN and its

use. However, previous studies have indicated that patients have poor knowledge of

SLGTN use (Gallagher, Belshaw, et al., 2010; Kimble & Kunik, 2000; Wei et al.,

2011). The conceptual framework for this study proposed that providing an SMEP

developed using theoretical concepts could improve knowledge of SLGTN and

knowledge of SLGTN use for people with ACS.

The first hypothesis, that people with ACS who received an SMEP and usual care will

have increased knowledge of SLGTN and knowledge of SLGTN use when measured

using SNIS compared to people with ACS who received usual care, was partly

supported. The results indicated that in this study both groups significantly increased

their knowledge of SLGTN scores within the groups from pre test to post test, with a

medium effect size. Importantly, a statistically significant difference was detected

between the intervention group and the control group on knowledge of SLGTN scores,

thus supporting the first part of hypothesis 1. This finding was similar to those

reported by Gallagher et al. (2013a). Gallagher et al. (2013a) were the first to report

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that providing brief comprehensive information on SLGTN, improved knowledge for

people with CHD: Gallagher et al.’s study was conducted in outpatients setting four to

six weeks after discharge, thus increasing the potential for missing patients through

nonattendance. Hence the results of this current study provided empirical evidence

supporting the important role of in-hospital education on effective symptom

management. To our knowledge, this current study was the first to examine a brief in-

hospital SMEP. Further analysis indicated length of time prescribed the medication

was an individual factor and impacted upon participants’ knowledge of SLGTN.

Those prescribed the medication for a shorter period of time had greater increases in

knowledge compared to people who had been prescribed the medication for a longer

period. This finding suggested the SMEP was especially important to those newly

prescribed the medication. This is supported by a growing body of knowledge that

suggests that a person’s knowledge of symptom management can be improved by

providing specific information about how to self manage angina (Buckley et al., 2007;

Dracup et al., 2009; McKinley et al., 2009).

To date, limited research has been located that investigated interventions aimed at

improving knowledge of SLGTN use; this is one of the few studies to examine

participants’ knowledge of SLGTN use following symptom management education.

Two studies reported low to moderate knowledge of SLGTN use scores, however,

neither of these studies provided interventions (Fan et al., 2009; Kimble & Kunik,

2000). This study detected no statistically significant difference between the

intervention and control groups in regards to knowledge of SLGTN use, thus not

supporting the second part of hypothesis 1, however, both groups showed

improvements over time in this area. This suggests participants’ improved knowledge

of SLGTN use over time, regardless of the group they were randomised to, may be

due to other unknown factors. According to Knowles’s ALT, adult learning is

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influenced by a person’s past experiences (Knowles et al., 2012). In this current study,

the experiences of self-administering SLGTN over a period of time may have

influenced this group of people’s knowledge of SLGTN use. This was suggested by

the finding that the length of time prescribed the medication was a factor that

influenced their knowledge of SLGTN. A literature search on patients’ experiences of

their chronic condition and knowledge of treatment yielded few papers. One study of

30 people with Type I diabetes using flexible insulin therapy found patients did not

seek health care professionals’ advice or support due to several barriers, one of which

included the deferential attitudes to health care professionals (Lawton, Rankin, Cooke

et al., 2012). That study found patients gradually developed their own reliance on

adjusting insulin in order to achieve blood sugar levels within target ranges (Lawton et

al., 2012). More rigorous longitudinal research is needed to explore knowledge of

SLGTN use.

Whilst CRPs have reported positive outcomes (Beckie, Beckstead, Schocken, Evans,

& Fletcher, 2011), attendance is low (R. A. Clark et al., 2014), programs are expensive

(R. J. Thomas, 2007), and many do not commence until four to six week after hospital

discharge (R. Gallagher et al., 2013). Patients require and request symptom

management education in hospital (Smith & Liles, 2007) as close as possible to the

acute event occurring. The SMEP offered an in-hospital symptom management

education alternative to the more expensive CRP.

Hypothesis 2 examined if people with ACS who received an SMEP and usual care will

have increased QOL when measured using SAQ compared to people with ACS who

received usual care. This current study resulted in mixed findings in regards to the

QOL subscales of the SAQ. People in the intervention group had improved physical

functioning or had increased physical limitation subscores from pre test to post test,

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whereas there was no difference for those in the control group. Angina stability

improved for the control group pre test to post test but no difference was detected for

the intervention group. Only angina frequency improved for both groups from pre test

to post test. No differences were detected for treatment satisfaction or disease

perception/heart focused anxiety. Importantly, ANOVA analysis revealed no detected

differences for physical limitation, angina frequency, angina stability, treatment

satisfaction, or disease perception/heart focused anxiety between the intervention and

control groups. Therefore, hypothesis 2 was not supported. Three located studies that

provided extensive education programs incorporating risk factor and symptom

management education indicated some potential benefits in QOL (Lewin et al., 2002;

McGillion et al., 2008; Zetta et al., 2011).

As suggested by the SMT, symptom status outcomes such as QOL are influenced by

sociodeterminants of health including age and disease status (Larson et al., 1994).

QOL decreases with age (Li et al., 2012). Cardiac specific health status is a predicator

of QOL; that is, people with worsening cardiac function, as is the case with heart

failure, have reduced QOL compared to persons diagnosed with stable angina (Zhang

et al., 2005). Medical interventional (PCI and CABG) studies investigating QOL and

ACS have found positive results in improving QOL (Li et al., 2012; Zhang et al.,

2005). This suggests the relationship between symptom management education and

QOL is not well established. This study is one of the few to investigate a symptom

management education intervention and QOL. Longitudinal research is required.

6.6 Strengths of the Current Study

The strengths of this current study are twofold and can be attributed to the design of

the intervention and the research methods.

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Firstly, a theory-based intervention was found to improve patients’ knowledge of their

first line medication, SLGTN, for the treatment of angina. This current study is

unique because it used SMT and Knowles’s ALT to guide the study, which showed

promising results in improving knowledge for this group of people. This study used

SMT to guide the research questions and Knowles’s ALT to enhance the development

of the three resources of the education component of this study.

The SMT (Dodd et al., 2001) incorporated three dimensions - symptom experience,

symptom management strategies, and symptom status outcomes - which are affected

by the sociodeterminants of health. As mentioned in Chapter 2, the three domains of

nursing including person, environment, and health and illness were modified to

include the demographic characteristics of age, gender, ethnicity, marital status,

employment status, education level, length of time prescribed SLGTN, medical

diagnosis, and prior symptom management education. These three dimensions of the

modified SMT guided the development of the SMEP education program. The

development of the content for the symptom management strategy was guided by

Knowles’s ALT to assist with the design and to meet the knowledge needs of

participants.

Knowles’s ALT (Knowles et al., 2012) with its six fundamental assumptions about

adult learners, was used. This study relied on the literature to identify the needs of

adults with ACS and then a multifaceted education package was developed based on

the identified symptom management education needs. The package effectively

provided education to people with ACS; traditional education programs are limited in

their scope as they frequently only focus on risk factor management. This current

study’s participants were provided with specific information including: symptom

recognition; SLGTN use, timing, and dose of drug administration; medication storage;

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and how to carry the medication on one’s person. Emergency responses and

prophylactic use of SLGTN were also included in the SMEP, as these areas were all

deemed vital to this group of people’s well-being and self-management of their

condition. The assumption that adults have a desire to be self-directed in their

learning was fundamental to the development of the education package. This study

indicated that this group of people with ACS was better prepared to self-manage their

condition because they had the knowledge to do so. The timing of the provision of the

information in-hospital (as opposed to following discharge) was specifically chosen as

it has been shown that adults have a readiness to learn at a time they are required to

cope effectively with a real life situation; in this case, at the time of the diagnosis of

ACS and not four to six weeks post discharge. Studies suggest that the best time for

people to learn is when they are experiencing the event (Aldridge, 2004).

The Knowles’s ALT assumption that all adults have an accumulation of life

experiences was used in the design and development of the education, as this group of

people had some experience of angina symptoms. The Knowles’s ALT assumption

that adult learners have a readiness to know was applied by providing education in a

hospital setting immediately following their diagnosis of ACS. When education is

problem-centred and orientated to the learner, as was the case with the design and

development of the three resources, it has been found to improve knowledge in this

and other research (Brouwer & Brand, 2008; N. J. Roberts, Evans, Blenkhorn, &

Partridge, 2010; Templeton & Coates, 2004). Finally, adults are motivated to learn by

internal rather than external factors. A diagnosis of ACS is often accompanied by

anxiety, a sense of fear, unpredictability, and apprehension about the future (Thurston,

Rewak, & Kubzansky, 2013), forcing some people to seek out information. In other

words, they become internally motivated to manage their symptoms. The increase in

knowledge of SLGTN results of this study indicates that the educational theory

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underpinning the SMEP supported a significant improvement in knowledge for the

intervention group participants. Knowledge regarding SLGTN is important for people

with ACS as it supports understanding of and adherence to medication therapy and

management of their symptoms and, therefore, improvements in their health outcomes

(Kronish & Ye, 2013).

The second strength of this study was that it successfully used an RCT design to test

the two hypotheses. An RCT is considered the most powerful design in research (Polit

& Beck, 2014). This study recruited participants by computer sequence random

allocation to the intervention and control groups, which reduced selection bias and

thus posed less of a threat to external validity (Cook & Beckman, 2006). The high

response rate for participants at 94% reduced attrition bias. A high response rate

indirectly reflects the relevance and rigor of the study as responders are more likely to

consent and remain in the study if they perceive the study is important and warrants

their participation (Frohlich, 2002).

6.7 Limitations of the Study

There are two primary limitations of this current study: the length of time to follow-

up, and the generalisability of the results beyond the one site.

The length of time to follow-up for measuring the study outcomes, at four to six weeks

after the intervention, was chosen as the CRP at the study site began four to six weeks

post discharge and people who attended the CRP may have biased the findings. Other

symptom management education programs have data collected over a 12 to 24 month

period (Buckley et al., 2007; Lewin et al., 1995; McKinley et al., 2009; M. Mooney et

al., 2012; O’Brien et al., 2013), which may have contributed to their differences in

findings compared to this study, but such a long follow-up period would not have been

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feasible as a student project. It is possible that the period of four weeks in this current

study was too short for the program to demonstrate its effectiveness and to observe

improvements in QOL for people with ACS, especially as half of the participants had

no previous history of ACS. Therefore, longer assessment beyond the four to six week

period may better reveal the program’s effect on QOL. Future research extending the

follow-up time is needed.

Second, the investigator also recognised the limitations associated with the

generalisability of the current study. The findings may not be generalisable to all

people with ACS. The sample of this study was collected from a single site.

Participants from other sites and people with different ethnic backgrounds need to be

considered. These constraints limit the generalisability of the findings. Any

generalisation of the results from this study therefore should be limited to people with

ACS living in the study area. Future research into other populations is needed.

6.8 Recommendations

The findings of this study have several implications for practice, education, research,

and policy development.

6.8.1 Recommendations for clinical practice.

The SMEP for people with ACS was effective in improving knowledge of SLGTN.

The SMEP intervention could be implemented into usual practice as it can be easily

and readily provided to all patients as part of the discharge education process. Nurses

are advised to ensure all patients with ACS have an understanding of symptom self-

management, which is the first step in improving symptom recognition and responses.

The SMEP is a resource to help achieve this.

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The SMEP intervention has successfully been guided by two theories, demonstrating

the applicability of Knowles’s ALT and the SMT to be effectively applied to people

with the symptoms of angina. Increasing knowledge may give people the confidence

to manage their symptoms when in the community and possibly reduce delays in

seeking treatment when symptoms are unrelieved.

The SMEP fills a gap in the body of evidence for symptom management education

programs for people with ACS. This SMEP may be adapted to other hospitals.

Symptom management education programs could be considered for outpatient care,

home health services, and general practice clinics. In addition, the SMEP could be

made available to all patients seven days per week, including evenings when a

pharmacist and specialist doctors are not there to answer patients’ questions and to

provide educational material. The SMEP was specifically developed with the

intention that it could be easily translated into other languages. In addition, the SMEP

may have its content modified for other chronic diseases such as asthma, epilepsy, and

diabetes mellitus.

6.8.2 Recommendations for education.

Effective symptom management education for patients with chronic diseases should be

incorporated into the undergraduate nursing curriculum to improve patient outcomes.

This knowledge is vital for nurses to be well equipped to improve patients’ ability to

self-manage their symptoms as well as their understanding of the importance of when

to seek medical attention. Cardiac patients must understand that delayed presentation

to hospital can have adverse health outcomes. Nurses have a responsibility to ensure

that all patients are provided with effective evidence-based education at a time that is

relevant to them (Beagley, 2011).

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It is important to provide up-to-date health promotion information during nursing

degree programs. There is a need for more Australian journal articles and textbooks

that promote the Australian guidelines of SLGTN administration. If non-Australian

textbooks and journal articles are used then students must be made aware of

appropriate information for the Australian context, the need for lifelong learning, and

the need to keep abreast with best practice. Nursing academics who access current

evidence help inform the nursing curriculum. Providers of continuing education

programs need to ensure that students become more familiar with the development of

and need for self-management programs for patients with ACS.

In addition, nurses may not fully understand angina management and the use of

SLGTN; therefore, they must be provided with up-to-date information so they can

impart their knowledge to the person with ACS.

This study has shown that the information could be provided in-hospital to patients,

thus increasing the number of people exposed to the SMEP. Furthermore, the

assumptions of Knowles’s ALT provided a framework to assist in the development of

the education component of the intervention, and the SMT was used to guide the

research. Nursing academics need to have a good understanding of the use of SMT

and how it is applicable and relevant to patients with CAD. Nurses should consider

using ALT for the development of effective education programs as it gives direction

and guidance to enhance adult learning.

6.8.3 Recommendations for research.

More research on promoting symptom management for people with ACS is needed. A

review of published articles in relevant databases revealed only 24 articles that related

to symptom management, with 16 of those in the area of ACS. Of those 16, only one

provided specific information on symptom management aimed at improving

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knowledge of SLGTN (R. Gallagher et al., 2013). However, Gallagher et al. (2013b)

used a quasi-experimental (no comparison group) design to provide symptom

management education in a CRP setting (consequently failing to capture many people

who do not attend CRP), thus failing to be able to demonstrate a treatment effect. The

symptom management education provided by Gallagher et al. (2013b) did not include

information on SLGTN and angina management. There has been no research located

on the effectiveness of a concise symptom management education program provided

to in-hospital patients.

While a systematic review found that symptom management programs may improve

outcomes for people with ACS, there was minimal assessment of the effects of a dual-

theory-guided intervention. Thus, information derived from this study could assist in

preparing nurses for advanced knowledge and could influence the research agenda for

self-management of chronic disease symptoms.

The current study identified that further longitudinal and multiple site studies are

needed using experimental research designs to support or refute these findings. Thus,

qualitative approaches are recommended in addition to further studies. Investigating

symptom experiences and developing superior methods of assessing the patient’s

symptoms in the clinical environment should be considered.

6.8.4 Recommendations for policy development.

The educational resources developed in this study could be implemented more widely

in Australia, and should be considered for embedding into CHD management policy

and guidelines. In Australia, the focus of discharge planning for many years has been

on assisting patients transition from hospital to home, and there are insufficient

symptom management strategies as part of discharge strategies.

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The Australian government has made commitments to improve CHD outcomes by

Medicare and the Pharmaceutical Benefits Scheme for the prevention, detection, and

management of CVD (Australian Government, 2011). However, symptom

management policies have not been included to date. The National Clinical Practice

Guidelines Portal currently holds nine CVD related guidelines (Australian

Government, 2015); currently, symptom management is not included. The National

Heart Foundation and the NHMRC have partnered to create ACS resource exchange

for health care professionals; again, currently, symptom management is not included

(Australian Government National Health and Medical Research Council, 2014).

Health care facilities and the Australian Government Health Department could

facilitate the incorporation of SMEP into hospitals as part of hospital policies.

6.9 Summary

The purpose of this current study was to evaluate the effectiveness of a structured

symptom management education package (SMEP) for people with ACS delivered

before hospital discharge. It is recognised within SMT that for symptom management

to be effective all patients require a symptom management strategy. This Knowles’s

ALT-based symptom management education package was developed using a panel of

health care cardiology experts and experiential experts (previous patients with CAD).

The symptom management education package was designed with a grade four level of

literacy and included three resources, a leaflet, refrigerator magnet, and DVD. Three

resources were selected to meet individual learning styles.

The results of this study indicated that people who received the symptom management

education package had higher knowledge of SLGTN scores using SNIS compared to

people who received usual care only. This research provides evidence supporting a

brief symptom management education package to improve knowledge. However, the

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participants’ knowledge of the use of SLGTN and QOL of life was not statistically

significantly different between the intervention and control groups following the

SMEP; both groups showed improvements in both outcomes. The differences in those

results amongst this population may be related to multiple factors including length of

time to follow-up, the design and content of the education, and patients’ desire to seek

out information pertinent to their survival. A longer period of time to follow-up may

have seen changes in quality of life over time; however, this may be related to their

disease status and not to the provision of education.

In summary, there is room for research to improve symptom management education in

the domain of chronic disease; and further research is recommended to develop and

test similar theoretically based symptom management programs in hospitals and in

outpatients’ clinics. Moreover, when the future researcher wants to implement a

theory-based symptom management strategy, they need to consider the issues of

sampling of representative populations, psychometric testing of the instrument, and

long term follow-up that may help health care professionals develop more effective

self-management programs.

Although there were several limitations found with this study, the knowledge gained

from this study provides a foundation understanding of symptom management

education. Further study is needed to provide a more targeted intervention to improve

other populations’ symptom management requirements. This study has contributed to

the literature by examining and determining whether symptom management education

programs could enhance patients’ symptom management behaviours and quality of

life. This study was the first located that had implemented symptom management

education strategies to people with ACS in-hospital. The evidence of this study could

be used to improve symptom management to people with ACS.

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Appendix A

Participant Information and Consent

Form

Logan Hospital

Full Project Title:

The evaluation of a nurse delivered symptom management education program

for people diagnosed with acute coronary syndrome (ACS).

Principal Researcher:

Ms Snez Stolic

Co-supervisors:

Professor Judy Wollin

Associate Professor Marion Mitchell

1. Introduction

You are invited to take part in this research project. I have been told by the nursing

ward staff that you are being discharged very soon. The research project aims to

establish the effectiveness of an education package for and regular telephone support

to people with heart disease on managing your chest pain. This Participant

Information and Consent Form tells you about the research project. It explains what is

involved to help you decide if you want to take part.

Please read this information carefully. Ask questions about anything that you don’t

understand or want to know more about. Before deciding whether or not to take part,

you might want to talk about it with a relative, friend, or your local health worker.

Participation in this research is voluntary. If you don’t wish to take part, you don’t

have to.

If you decide you want to take part in the research project, you will be asked to sign

the consent section. By signing it you are telling us that you:

understand what you have read;

consent to take part in the research project;

consent to be involved in the procedures described;

consent to the use of your personal and health information as described.

You will be given a copy of this Participant Information and Consent Form to keep.

2. What is the purpose of this research project?

The aim of this project is to investigate if helping people understand how to manage

their chest pain causes a change in their knowledge and use of Anginine and improves

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their day-to-day life functions. This is important because if you do not know how to

manage your chest pain it may impact on your life.

Currently many education programs are provided to people with heart disease, but

many of these programs talk about changes to diet, increasing exercise, and other life

changing behaviours. These programs are delivered in a variety of methods, however,

very few are provided in the early recovery period (when you first go home) or talk

about how to manage your chest pain symptoms. This project will focus on

management of your chest pain when you go home.

The number of people taking part in the project will be 200 and the site will be one

hospital, that being Logan Hospital. The group of people included in this project will

be people who have been recently diagnosed with heart disease.

This is a preliminary study. The results of this research will be used by the researcher, Ms Snez Stolic, to obtain a Doctor of Philosophy degree.

3. What does participation in this research project involve?

Procedures

You will be asked to complete a consent form. You will be asked to complete an 88-

question survey during the initial interview. This will take place while you are still in

hospital; a suitable room will be found. Should you agree to participate you will be

randomised to either one of two groups.

In one of the groups, you will be provided with the information package and you will

receive formal telephone calls within the first week, fourth week, and eighth week

after you go home. During the eighth-week telephone call, a second 77-question

survey will be asked over the telephone.

Should you be picked to the second group, you will receive informal telephone calls

within the first week, fourth week, and eighth week after you go home. The venue for

the telephone calls for the participant will be in their homes. The telephone calls will

be made to you on the telephone number you provide to the researcher.

Access to personal records is required. No part of the project will be video or audio

taped.

Reimbursement

There will be no cost to participate; the information will be provided free to you. You

will not be paid for your participation in this research.

4. What are the possible benefits?

We cannot guarantee or promise that you will receive any benefits from this project.

However, you may feel that receiving follow-up telephone calls and support after

discharge from hospital may be a benefit. The findings of this study will provide

health care staff, including nurses, with specific information about the current level of

knowledge and use of Anginine by people with heart disease. By knowing this

information, health care providers may change the current education provided to

people with heart disease. Furthermore, people with heart disease could improve their

day-to-day functioning by managing their chest pain better.

5. What are the possible risks?

This research project will not alter any treatment or remove any usual care provided to you. This project will not use deceit or other measures that may cause physical or

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psychological harm to you. There will be no anticipated social or legal risks associated with participating in this study. There may be additional unforeseen or unknown risks that the researchers are unaware of. In order to reduce all potential inconvenience and/or discomfort to you, you will be interviewed initially in a comfortable ward room and on the telephone at a time convenient to you. If you become upset or distressed as a result of your participation in the research, the researcher is able to arrange appropriate support. Contact details for the National Heart Foundation are: 1300 36 27 87 and the Logan Hospital: (07) 3299 8899

6. Do I have to take part in this research project?

Participation in any research project is voluntary. If you do not wish to take part, you

do not have to. If you decide to take part and later change your mind, you are free to

withdraw from the project at a later stage.

If you decide to leave the project, the researchers would like to keep the personal

and/or health information about you that has been collected. This is to help them

make sure that the results of the research can be measured properly. If you do not

want them to do this, you must tell them before you withdraw from the research

project. Your decision whether to take part or not, or to take part and then withdraw,

will not affect your relationship with the researchers or Logan Hospital.

7. How will I be informed of the final results of this research project?

Participants will be asked to provide contact details to the researcher if they wish a

summary of the results to be forwarded to them upon completion of the research.

8. What will happen to information about me?

Any information obtained in connection with this research project that can identify you will remain confidential and will only be used for the purpose of this research project. Information about the person’s participation in the research will be coded and not supplied to anyone other than the researcher. All information will be kept in a secure locked filing cabinet for a period of five years from the date of completion of this study, and will be destroyed by paper shredder machine at the end of the storage period. It will only be disclosed with your permission, except as required by law. In any publication and/or presentation, information will be provided in such a way that you cannot be identified, except with your permission. Grouped data will be used rather than individual data.

9. Can I access research information kept about me?

In accordance with relevant Australian and/or Queensland privacy and other relevant

laws, you have the right to access the information collected and stored by the

researcher about you. Please contact one of the researchers named at the end of this

document if you would like to access your information.

In addition, in accordance with regulatory guidelines, the information collected in this

research project will be kept for at least five years according to the relevant HREC

requirements.

10. Is this research project approved?

The ethical aspects of this research project have been approved by the Human Research Ethics Committees of Princess Alexandra Hospital and Griffith University.

This project will be carried out according to the National Statement on Ethical Conduct in Human Research (2007) produced by the National Health and Medical

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Research Council of Australia. This statement has been developed to protect the interests of people who agree to participate in human research studies.

11. Further information or any problems

If you require further information or if you have any problems concerning this project

(for example, distress), you can contact the chief investigator or any of the team

members listed below. The researchers responsible for this project are:

Ms Snez Stolic, School of Nursing and Midwifery, Griffith University, 3382 1082 or

email: [email protected]

Associate Professor Marion Mitchell, School of Nursing and Midwifery, Griffith

University, 3382 1225 or email: [email protected]

Professor Judy Wollin, School of Nursing and Midwifery, Griffith University, 3382

1272 or email: [email protected]

12. Who can I contact?

The person you may need to contact will depend on the nature of your query. Therefore, please note the following:

For further information or appointments:

If you want any further information concerning this project or if you have any problems which may be related to your involvement in the project (for example, feelings of distress), you can contact the 24-hour contact or the principal researcher, Ms Snez Stolic on 3382 1082, or any of the following people: Associate Professor Marion Mitchell on 3382 1225 or Professor Judy Wollin on 3382 1272

For complaints:

If you have any complaints about any aspect of the project, the way it is being conducted, or any questions about being a research participant in general, then you may contact:

Ethics Manager, Princess Alexandra Hospital Human Research Ethics Committee

Telephone: 3240 5856 or email [email protected]

OR

Name: Gary Allen

Position: Manager, Research Ethics, Griffith University

Telephone: 373 55585 or email [email protected]

You will need to tell the Ethics Manager or Mr Allen the name of one of the

researchers given in section 11 above.

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Consent Form

Version 2 dated 17th June 2008

Site Logan Hospital

Full Project Title:

The evaluation of a nurse delivered symptom management education

program for people newly diagnosed with Acute Coronary Syndrome

(ACS).

I have read, or have had this document read to me in a language that I

understand, and I understand the purposes, procedures, and risks of this research

project as described within it.

I have had an opportunity to ask questions and I am satisfied with the answers I

have received.

I freely agree to participate in this research project, as described.

I understand that I will be given a signed copy of this document to keep.

Participant’s name (printed) ……………………………………………………

Signature:____________________ Date:__________

Declaration by researcher*: I have given a verbal explanation of the research

project, its procedures, and risks and I believe that the participant has understood

that explanation.

Researcher’s name (printed) ……………………………………………………

Signature:____________________ Date:__________

Note: All parties signing the consent section must date their own signature.

Witness name: __________________________________

Signature: ___________________________________ Date: ____________

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Appendix B

Pre Test Participant Survey

Part A Sublingual Nitroglycerin Interview Schedule

Interviewer reads: “Today I would like to ask you some questions about how you use

your Anginine at home. I’m taking about the glyceryl trinitrate you use as needed for

chest pain, not the Anginine (GTN) patch or other medicine you may take on a regular

basis for your heart disease”.

1. Why did the doctor prescribe glyceryl trinitrate Anginine for you?

For anginal pain 2

Unsure 1

Other describe: 0

2. How long have you been prescribed glyceryl trinitrate Anginine?

_____________________ Years (Note: if less than 1 month write in days)

3. How does glyceryl trinitrate Anginine work?

Dilates blood vessels 2

Unsure 1

Other 0

4. At what time of day or night does most of your chest pain occur?

Early morning (pain wakes you up or

occurs just after you wake up)

6

Late morning (8 am to 12 noon) 5

Afternoon (12 noon to 5 pm) 4

Evening (5 pm to 11 pm) 3

During the night (11 pm to 8 am) 2

No pattern/unpredictable 1

Other describe: 0

5. How frequent is your chest pain or discomfort?

Less than once a month 5

Once or twice a month 4

Once or twice a week; 3 to 5 times a

week

3

Once or twice a day 2

3 to 5 times a day 1

6 or more times a day 0

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6. How long does your chest pain or discomfort episode usually last?

________________ Minutes (if other time frame note on form)

7. Have you ever used sublingual glyceryl trinitrate (Anginine) for chest

pain symptoms?

Yes 2

No 1

8. If no, why not? (Skip to question 22-25).

Pain not severe enough 5

Pain too fleeting 4

Don’t like to use it 3

Makes me feel like I’ll pass out 2

ANGININE not available 1

Other describe: 0

9. If yes, when was the last time you used your glyceryl trinitrate (Anginine)?

_________________Days/Weeks ago (if other time frame note on form)

10. Do you use glyceryl trinitrate (Anginine) every time you have chest pain or

discomfort?

Yes 2

No 1

11. If yes, why?

Relieves the pain 3

Doctor told me to 2

Afraid if don’t something bad will

happen

1

Other describe: 0

12. If no, how often do you use glyceryl trinitrate (Anginine) when you have

chest pain?

Never 5

Less than half the time 4

About half the time 3

More than half the time 2

All the time 1

13. For the times when you’re having chest pain and don’t take glyceryl

trinitrate (Anginine), why don’t you take it?

Pain severity (not as severe) 6

Pain location - describe: 5

Pain duration (does not last as long) 4

Pain characteristics (different from

pain that takes ANGININE for)

3

ANGININE availability 2

Where patient is when pain occurs

(doesn’t take in public place)

1

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Other describe: 0

14. Do you carry your glyceryl trinitrate (Anginine) with you at all times?

Yes 2

No 1

15. If yes, why?

Frequent pain 5

Relieves pain 4

Severe pain 3

Doctor told me to 2

Concern may have more pain 1

Other describe: 0

16. If no, why not?

Don’t want to bothered 4

Don’t like to take medicine in public 3

Forget 2

Expensive 1

Other describe: 0

17. If yes, when you carry glyceryl trinitrate (Anginine) with you, what type of

bottle or container do you carry it in?

The bottle it comes in 2

Why? 1

Other describe: 0

18. Do you carry your glyceryl trinitrate (Anginine) mixed in with other

medications?

Yes 2

No 1

19. Where do you carry your glyceryl trinitrate (Anginine)?

Purse 4

Pants 3

Pocket 2

Shirt pocket 1

Other describe: 0

20. Do you check the expiration date for your glyceryl trinitrate (Anginine)?

Yes, why? 2

No, why not? 1

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21. If yes, how do you know your glyceryl trinitrate (Anginine) is expired?

Checks expiration date on bottle 2

Marks expiration date when bottle

opened

1

22. Did you have any problems when you took the glyceryl trinitrate

(Anginine) for the first time?

Yes 2

No Describe: 1

23. At any time have you ever had a reaction to the glyceryl trinitrate

(Anginine) that made you feel bad?

Yes 2

No Describe: 1

24. If yes, did this thing that happened change the way you use your glyceryl

trinitrate (Anginine)?

Yes 2

No Describe: 1

25. If yes, how has it changed the way you use your glyceryl trinitrate

(Anginine)?

No longer use it 4

Use it more 3

Use it less 2

Afraid to use it 1

Other describe: 0

26. Think about the last time you took glyceryl trinitrate (Anginine). How

many glyceryl trinitrate (Anginine) pills did you take?

One 1

Two 2

Three 3

More 4

27. If says, two or more, how did you take them:

Together 1

In sequence, one at a time? 2

Other describe: 0

28. If says in sequence, how long did you wait between each one?

_________________ Minutes (if longer than minutes, note the unit of time)

29. When you took your glyceryl trinitrate (Anginine), what position were you

in?

Standing up 3

Sitting down 2

Lying down 1

Other describe: 0

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30. Why did you stop after _____________ pill(s)?

Pain relieved 5

No pain relief 4

Side effects describe: 3

Didn’t know to take additional

medications

2

Ran out of medicine 1

Other describe: 0

31. Did you call your doctor at any time during this episode?

Yes 2

No 1

32. If yes, why did you call your doctor?

Chest pain not relieved 2

Unsure what to do next 1

Other describe: 0

33. When you take glyceryl trinitrate (Anginine) what do you expect it to do

for you?

Relieve pain 2

Other describe: 1

34. Have you ever used glyceryl trinitrate (Anginine) when you felt?

Symptoms Yes 2 No 1

34. Your heart was racing or beating too fast

35. Your heart was beating too slow

36. Your heart was skipping beats

37. You were short of breath

38. You were nervous

39. You were woozy, faint or dizzy

40. Other describe:

41. Have you ever taken glyceryl trinitrate (Anginine) to prevent chest pain,

for example, taking a glyceryl trinitrate (Anginine) tablet before an

activity or a situation that you think might cause you to have chest pain?

Yes 2

No 1

42. If yes, why do you take glyceryl trinitrate (Anginine) to prevent

symptoms?

Concerned that chest pain would occur 3

Wanted to continue activity 2

Wanted to engage in activity 1

Other describe: 0

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43. Do you think you’ve received enough information about how to use

glyceryl trinitrate (Anginine)?

Yes 2

No 1

44. If no, what do you think you need to know more about?

______________________________________________________________

45. When was the last time that a doctor, nurse, or pharmacist talked to you

about the correct way to use glyceryl trinitrate (Anginine)? ___________________________________________________________

46. Have you ever taken your glyceryl trinitrate (Anginine) patch or other

medicine besides glyceryl trinitrate (Anginine) to relieve chest pain?

Yes 2

No describe: 1

Interviewer says: “Now I’d like to ask you some questions about your

understanding of the correct way to use glyceryl trinitrate (Anginine)”.

47. Where should the glyceryl trinitrate (Anginine) tablet be placed in the

mouth when it is taken?

Under the tongue, why? 1

Other describe: Why? 0

48. Is there a limit to how many glyceryl trinitrate (Anginine) tablets can be

taken during one episode of chest pain?

Yes 1

No 0

49. If yes, what is the limit?

2 tablets, why? 1

Other describe: Why? 0

50. If a person needed two glyceryl trinitrate (Anginine) to relieve their chest

pain, how should they be taken?

In sequence, one at a time. Why? 2

At the same time 1

Unsure 0

51. (If says in sequence), how much time should the person wait between each

glyceryl trinitrate (Anginine)?

5 minutes, why? 2

Other describe: Why? 1

Unsure 0

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52. How is the correct way to carry glyceryl trinitrate (Anginine) tablets?

In the original bottle, why? 1

Unsure 0

53. What position is best to be in when a person takes glyceryl trinitrate

(Anginine)?

Sitting, why? 2

Lying down, why? 1

Unsure 0

54. Is using glyceryl trinitrate (Anginine) to prevent chest pain a proper use

for the drug?

Yes 2

No 1

Unsure 0

55. If yes, what is the correct way to take sublingual glyceryl trinitrate

(Anginine) to prevent chest pain?

Take pill under tongue before starts

activity

1

Other describe: 0

56. Does glyceryl trinitrate (Anginine) have to burn or sting when used to be

effective?

Yes 2

No 1

Unsure 0

57. Do you think glyceryl trinitrate (Anginine) is a medicine that can be used

for other health problems besides chest pain?

Yes, describe: 2

No 1

58. What is the correct way to tell if your glyceryl trinitrate (Anginine) tablets

have expired?

Check the bottle 1

Should get new bottle 6 months

after opening

0

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Part B Seattle Angina Questionnaire The following is a list of activities that people often do during the week. Please go

over the following activities and circle the number that best describes how much

limitation you have had due to chest pain, chest tightness, or angina OVER THE PAST

4 WEEKS.

59. Limitations OVER THE PAST 4 WEEKS: DRESSING YOURSELF RESPONSE TYPE: Select one answer

1 Severely limited

2 Moderately limited

3 Somewhat limited

4 A little limited

5 Not at all limited

6 Did not do for other reasons

60. Limited OVER THE PAST 4 WEEKS: WALKING INDOORS OR ON

LEVEL GROUND

RESPONSE TYPE: Select one answer

1 Severely limited

2 Moderately limited

3 Somewhat limited

4 A little limited

5 Not at all limited

6 Did not do for other reasons

61. Limitations OVER THE PAST 4 WEEKS: Showering yourself RESPONSE TYPE: Select one answer

1 Severely limited

2 Moderately limited

3 Somewhat limited

4 A little limited

5 Not at all limited

6 Did not do for other reasons

62. Limitations OVER THE PAST 4 WEEKS: Climbing a hill or flight of

stairs without stopping RESPONSE TYPE: Select one answer

1 Severely limited

2 Moderately limited

3 Somewhat limited

4 A little limited

5 Not at all limited

6 Did not do for other reasons

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63. Limitation OVER THE PAST 4 WEEKS: Gardening, vacuuming, or

carrying groceries

RESPONSE TYPE: Select one answer

1 Severely limited

2 Moderately limited

3 Somewhat limited

4 A little limited

5 Not at all limited

6 Did not do for other reasons

64. Limitation OVER THE PAST 4 WEEKS: Walking more than one block

at a brisk pace RESPONSE TYPE: Select one answer

1 Severely limited

2 Moderately limited

3 Somewhat limited

4 A little limited

5 Not at all limited

6 Did not do for other reasons

65. Limitation OVER THE PAST 4 WEEKS: Running or jogging RESPONSE TYPE: Select one answer

1 Severely limited

2 Moderately limited

3 Somewhat limited

4 A little limited

5 Not at all limited

6 Did not do for other reasons

66. Limitation OVER THE PAST 4 WEEKS: Lifting or moving heavy objects

(e.g. furniture, children) RESPONSE TYPE: Select one answer

1 Severely limited

2 Moderately limited

3 Somewhat limited

4 A little limited

5 Not at all limited

6 Did not do for other reasons

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67. Limitation OVER THE PAST 4 WEEKS: Participating in strenuous sport

(e.g. tennis, swimming) RESPONSE TYPE: Select one answer

1 Severely limited

2 Moderately limited

3 Somewhat limited

4 A little limited

5 Not at all limited

6 Did not do for other reasons

68. COMPARED WITH 4 WEEKS AGO, how often do you have chest pain,

chest tightness, or angina when doing the most strenuous level of activity? I have

had chest pain, chest tightness, or angina…..RESPONSE TYPE: Select one answer

1 Much more

2 Slightly more

3 About the same

4 Slightly less

5 Never

69. OVER THE PAST 4 WEEKS on average, how many times have you had

chest pain, chest tightness, or angina? I get chest pain, chest tightness, or

angina…… RESPONSE TYPE: Select one answer

1 4 or more per day

2 1 – 3 times per day

3 3 or more times per week but not everyday

4 1 – 2 times per week

5 Less than once per week

6 None over the past 4 weeks

70. OVER THE PAST 4 WEEKS on average, how many times have you had

to take Anginine (glyceryl trinitrate tablets) for your chest pain, chest tightness,

or angina? I take Anginine ……RESPONSE TYPE: Select one answer

1 4 or more per day

2 1 – 3 times per day

3 3 or more times per week but not everyday

4 1 – 2 times per week

5 Less than once per week

6 None over the past 4 weeks

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71. How bothersome is it for you to take your pills for chest pain, chest

tightness, or angina as prescribed? RESPONSE TYPE: Select one answer

1 Very bothersome

2 Moderately bothersome

3 Somewhat bothersome

4 A little bothersome

5 Not bothersome

6 My doctor has not prescribed the pills

72. How satisfied are you that everything possible is being done to treat your

chest pain, chest tightness, or angina? RESPONSE TYPE: Select one answer

1 Not at all satisfied

2 Mostly satisfied

3 Somewhat satisfied

4 Mostly satisfied

5 Highly satisfied

73. How satisfied are you with the explanation your doctor has given you

about your chest pain, chest tightness, or angina?

RESPONSE TYPE: Select one answer

1 Not at all satisfied

2 Mostly satisfied

3 Somewhat satisfied

4 Mostly satisfied

5 Highly satisfied

74. How satisfied are you with your current treatment of your chest pain,

chest tightness, or angina?

RESPONSE TYPE: Select one answer

1 Not at all satisfied

2 Mostly satisfied

3 Somewhat satisfied

4 Mostly satisfied

5 Highly satisfied

75. Over the PAST 4 WEEKS how much has your chest pain, chest tightness,

or angina interfered with your enjoyment of life?

RESPONSE TYPE: Select one answer

1 Severely limited my enjoyment of life

2 Moderately limited my enjoyment of life

3 Slightly limited my enjoyment of life

4 Barely limited my enjoyment of life

5 Not limited my enjoyment of life

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76. If you had to spend the rest of your life with chest pain, chest tightness, or

angina the way it is right now, how would you feel about this?

RESPONSE TYPE: Select one answer

1 Not at all satisfied

2 Mostly satisfied

3 Somewhat satisfied

4 Mostly satisfied

5 Highly satisfied

77. How often do you worry that you may have a heart attack or die

suddenly? RESPONSE TYPE: Select one answer

1 I can’t stop worrying about it

2 I often think about it or worry

3 I occasionally worry about it

4 I rarely think about it

5 I never worry about it

Part C – Demographic data

78. Gender

Male 1

Female 2

79. Age

Under 20 years 1

21 – 30 years 2

31 – 40 years 3

41 – 50 years 4

51 – 60 years 5

61 – 70 years 6

71 – 80 years 7

81 – 90 years 8

> 90 years 9

80. Marital status

Single 1

Married 2

Separated 3

Divorced 4

Widowed 5

Other 6

81. Education status

No formal education 1

Completion of primary school 2

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Completion of high school 3

Completion of tertiary education 4

Completion of postgraduate studies 5

Others 6

82. Employment status

Self-employed 1

Employed full time 2

Employed part time 3

Unemployed 4

Homemaker 5

Retired 6

Student 7

Unable to work due to poor health 8

Other 9

83. Hereditary origins

Australian/New Zealander 1

Indigenous Australian 2

British/Irish 3

European 4

Asian 5

Pacific Islander 6

Northern American 7

Southern American 8

Other 9

84. Clinical Diagnosis on admission

ST elevation myocardial infarction 1

Non ST elevation myocardial infarction 2

Unstable angina 3

Stable angina 4

Other 5

85. Symptoms (you may tick more than one box)

Chest pain 1

Radiating pains 2

Chest discomfort 3

Shortness of breath 4

Chest tightness 5

Nausea/indigestion 6

Other 7

86. Is this your first admission for heart disease?

Yes 1

No 2

Not sure 3

Other 4

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87. Is this the first time you have been prescribed sublingual glyceryl trinitrate

(Anginine)?

Yes 1

No 2

Not sure 3

Other 4

88. Who has provided you with information about using the sublingual glyceryl

trinitrate (Anginine)?

Nurse 1

Doctor 2

Pharmacist 3

Other 4

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Appendix C

Post Test Participant Survey

Part A Sublingual Nitroglycerin Interview Schedule

Interviewer reads: “Today I would like to ask you some questions about how you use

your Anginine at home. I’m taking about the glyceryl trinitrate you use as needed for

chest pain, not the Anginine (GTN) patch or other medicine you make take on a

regular basis for your heart disease”.

1. Why did the doctor prescribe Anginine for you?

For anginal pain 2

Unsure 1

Other describe: 0

2. How long have you been prescribed Anginine?

_____________________ Years (Note: if less than 1 month, write in days)

3. How does Anginine work?

Dilates blood vessels 2

Unsure 1

Other 0

4. At what time of day or night does most of your chest pain occur?

Early morning (pain wakes you up or

occurs just after you wake up)

6

Late morning (8 am to 12 noon) 5

Afternoon (12 noon to 5 pm) 4

Evening (5 pm to 11 pm) 3

During the night (11 pm to 8 am) 2

No pattern/unpredictable 1

Other describe: 0

5. How frequent is your chest pain or discomfort?

Less than once a month 5

Once or twice a month 4

Once or twice a week; 3 to 5 times a

week

3

Once or twice a day 2

3 to 5 times a day 1

6 or more times a day 0

6. How long does your chest pain or discomfort episode usually last?

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________________ Minutes (if other time frame note on form)

7. Have you ever used sublingual glyceryl trinitrate (Anginine) for chest

pain symptoms?

Yes 2

No 1

8. If no, why not? (Skip to question 22-25).

Pain not severe enough 5

Pain too fleeting 4

Don’t like to use it 3

Makes me feel like I’ll pass out 2

ANGININE not available 1

Other describe: 0

9. If yes, when was the last time you used your glyceryl trinitrate

(Anginine)?

_________________Days/Weeks ago (if other time frame note on form)

10. Do you use glyceryl trinitrate (Anginine) every time you have chest pain

or discomfort?

Yes 2

No 1

11. If yes, why?

Relieves the pain 3

Doctor told me to 2

Afraid if don’t something bad will

happen

1

Other describe: 0

12. If no, how often do you use glyceryl trinitrate (Anginine) when you have

chest pain?

Never 5

Less than half the time 4

About half the time 3

More than half the time 2

All the time 1

13. For the times when you’re having chest pain and don’t take glyceryl

trinitrate (Anginine), why don’t you take it?

Pain severity (not as severe) 6

Pain location - describe: 5

Pain duration (does not last as long) 4

Pain characteristics (different from

pain that takes ANGININE for)

3

ANGININE availability 2

Where patient is when pain occurs

(doesn’t take in public place)

1

Other describe: 0

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14. Do you carry your glyceryl trinitrate (Anginine) with you at all times?

Yes 2

No 1

15. If yes, why?

Frequent pain 5

Relieves pain 4

Severe pain 3

Doctor told me to 2

Concern may have more pain 1

Other describe: 0

16. If no, why not?

Don’t want to bothered 4

Don’t like to take medicine in public 3

Forget 2

Expensive 1

Other describe: 0

17. If yes, when you carry glyceryl trinitrate (Anginine) with you, what type

of bottle or container do you carry it in?

The bottle it comes in 2

Why? 1

Other describe: 0

18. Do you carry your glyceryl trinitrate (Anginine) mixed in with other

medications?

Yes 2

No 1

19. Where do you carry your glyceryl trinitrate (Anginine)?

Purse 4

Pants 3

Pocket 2

Shirt pocket 1

Other describe: 0

20. Do you check the expiration date for your glyceryl trinitrate (Anginine)?

Yes, why? 2

No, why not? 1

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21. If yes, how do you know your glyceryl trinitrate (Anginine) is expired?

Checks expiration date on bottle 2

Marks expiration date when bottle

opened

1

22. Did you have any problems when you took the glyceryl trinitrate

(Anginine) for the first time?

Yes 2

No Describe: 1

23. At any time have you ever had a reaction to the glyceryl trinitrate

(Anginine) that made you feel bad?

Yes 2

No Describe: 1

24. If yes, did this thing that happened change the way you use your glyceryl

trinitrate (Anginine)?

Yes 2

No Describe: 1

25. If yes, how has it changed the way you use your glyceryl trinitrate

(Anginine)?

No longer use it 4

Use it more 3

Use it less 2

Afraid to use it 1

Other describe: 0

26. Think about the last time you took glyceryl trinitrate (Anginine). How

many glyceryl trinitrate (Anginine) pills did you take?

One 1

Two 2

Three 3

More 4

27. If says, two or more, how did you take them:

Together 1

In sequence, one at a time? 2

Other describe: 0

28. If says in sequence, how long did you wait between each one?

_________________ Minutes (if longer than minutes, note the unit of time)

29. When you took your glyceryl trinitrate (Anginine), what position were

you in?

Standing up 3

Sitting down 2

Lying down 1

Other describe: 0

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30. Why did you stop after _____________ pill(s)?

Pain relieved 5

No pain relief 4

Side effects describe: 3

Didn’t know to take additional

medications

2

Ran out of medicine 1

Other describe: 0

31. Did you call your doctor at any time during this episode?

Yes 2

No 1

32. If yes, why did you call your doctor?

Chest pain not relieved 2

Unsure what to do next 1

Other describe: 0

33. When you take glyceryl trinitrate (Anginine) what do you expect it to do

for you?

Relieve pain 2

Other describe: 1

Have you ever used glyceryl trinitrate (Anginine) when you felt?

Symptoms Yes 2 No 1

34. Your heart was racing or beating too fast

35. Your heart was beating too slow

36. Your heart was skipping beats

37. You were short of breath

38. You were nervous

39. You were woozy, faint, or dizzy

40. Other Describe:

41. Have you ever taken glyceryl trinitrate (Anginine) to prevent chest pain,

for example, taking a glyceryl trinitrate (Anginine) tablet before an

activity or a situation that you think might cause you to have chest pain?

Yes 2

No 1

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42. If yes, why do you take glyceryl trinitrate (Anginine) to prevent

symptoms?

Concerned that chest pain would occur 3

Wanted to continue activity 2

Wanted to engage in activity 1

Other describe: 0

43. Do you think you’ve received enough information about how to use

glyceryl trinitrate (Anginine)?

Yes 2

No 1

44. If no, what do you think you need to know more about?

45. When was the last time that a doctor, nurse, or pharmacist talked to you

about the correct way to use glyceryl trinitrate (Anginine)? ___________________________________________________________

46. Have you ever taken your glyceryl trinitrate (Anginine) patch or other

medicine besides glyceryl trinitrate (Anginine) to relieve chest pain?

Yes 2

No describe: 1

Interviewer says: “Now I’d like to ask you some questions about your

understanding of the correct way to use glyceryl trinitrate (Anginine)”.

47. Where should the glyceryl trinitrate (Anginine) tablet be placed in the

mouth when it is taken?

Under the tongue, why? 1

Other describe: Why? 0

48. Is there a limit to how many glyceryl trinitrate (Anginine) tablets can be

taken during one episode of chest pain?

Yes 1

No 0

49. If yes, what is the limit?

2 tablets, why? 1

Other describe: Why? 0

50. If a person needed two glyceryl trinitrate (Anginine) to relieve their chest

pain, how should they be taken?

In sequence, one at a time. Why? 2

At the same time 1

Unsure 0

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51. (If says in sequence), how much time should the person wait between

each glyceryl trinitrate (Anginine)?

5 minutes, why? 2

Other describe: Why? 1

Unsure 0

52. How is the correct way to carry glyceryl trinitrate (Anginine) tablets?

In the original bottle, why? 1

Unsure 0

53. What position is best to be in when a person takes glyceryl trinitrate

(Anginine)?

Sitting, why? 2

Lying down, why? 1

Unsure 0

54. Is using glyceryl trinitrate (Anginine) to prevent chest pain a proper use

for the drug?

Yes 2

No 1

Unsure 0

55. If yes, what is the correct way to take sublingual glyceryl trinitrate

(Anginine) to prevent chest pain?

Take pill under tongue before

starts activity

1

Other describe: 0

56. Does glyceryl trinitrate (Anginine) have to burn or sting when used to be

effective?

Yes 2

No 1

Unsure 0

57. Do you think glyceryl trinitrate (Anginine) is a medicine that can be used

for other health problems besides chest pain?

Yes describe: 2

No 1

58. What is the correct way to tell if your glyceryl trinitrate (Anginine)

tablets have expired?

Check the bottle 1

Should get new bottle 6 months

after opening

0

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Part B Seattle Angina Questionnaire The following is a list of activities that people often do during the week. Please go

over the following activities and circle the number that best describes how much

limitation you have had due to chest pain, chest tightness, or angina OVER THE PAST

4 WEEKS.

59. Limitations OVER THE PAST 4 WEEKS: DRESSING YOURSELF RESPONSE TYPE: Select one answer

1 Severely limited

2 Moderately limited

3 Somewhat limited

4 A little limited

5 Not at all limited

6 Did not do for other reasons

60. Limited OVER THE PAST 4 WEEKS: WALKING INDOORS OR ON

LEVEL GROUND

RESPONSE TYPE: Select one answer

1 Severely limited

2 Moderately limited

3 Somewhat limited

4 A little limited

5 Not at all limited

6 Did not do for other reasons

61. Limitations OVER THE PAST 4 WEEKS: Showering yourself RESPONSE TYPE: Select one answer

1 Severely limited

2 Moderately limited

3 Somewhat limited

4 A little limited

5 Not at all limited

6 Did not do for other reasons

62. Limitations OVER THE PAST 4 WEEKS: Climbing a hill or flight of

stairs without stopping RESPONSE TYPE: Select one answer

1 Severely limited

2 Moderately limited

3 Somewhat limited

4 A little limited

5 Not at all limited

6 Did not do for other reasons

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63. Limitation OVER THE PAST 4 WEEKS: Gardening, vacuuming, or

carrying groceries

RESPONSE TYPE: Select one answer

1 Severely limited

2 Moderately limited

3 Somewhat limited

4 A little limited

5 Not at all limited

6 Did not do for other reasons

64. Limitation OVER THE PAST 4 WEEKS: Walking more than one block

at a brisk pace RESPONSE TYPE: Select one answer

1 Severely limited

2 Moderately limited

3 Somewhat limited

4 A little limited

5 Not at all limited

6 Did not do for other reasons

65. Limitation OVER THE PAST 4 WEEKS: Running or jogging RESPONSE TYPE: Select one answer

1 Severely limited

2 Moderately limited

3 Somewhat limited

4 A little limited

5 Not at all limited

6 Did not do for other reasons

66. Limitation OVER THE PAST 4 WEEKS: Lifting or moving heavy objects

(e.g. furniture, children) RESPONSE TYPE: Select one answer

1 Severely limited

2 Moderately limited

3 Somewhat limited

4 A little limited

5 Not at all limited

6 Did not do for other reasons

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67. Limitation OVER THE PAST 4 WEEKS: Participating in strenuous sport

(e.g. tennis, swimming) RESPONSE TYPE: Select one answer

1 Severely limited

2 Moderately limited

3 Somewhat limited

4 A little limited

5 Not at all limited

6 Did not do for other reasons

68. COMPARED WITH 4 WEEKS AGO, how often do you have chest pain,

chest tightness, or angina when doing the most strenuous level of activity? I have

had chest pain, chest tightness, or angina…..RESPONSE TYPE: Select one answer

1 Much more

2 Slightly more

3 About the same

4 Slightly less

5 Never

69. OVER THE PAST 4 WEEKS on average, how many times have you had

chest pain, chest tightness, or angina? I get chest pain, chest tightness or

angina…… RESPONSE TYPE: Select one answer

1 4 or more per day

2 1 – 3 times per day

3 3 or more times per week but not everyday

4 1 – 2 times per week

5 Less than once per week

6 None over the past 4 weeks

70. OVER THE PAST 4 WEEKS on average, how many times have you had

to take Anginine (glyceryl trinitrate tablets) for your chest pain, chest tightness,

or angina? I take Anginine …..RESPONSE TYPE: Select one answer

1 4 or more per day

2 1 – 3 times per day

3 3 or more times per week but not everyday

4 1 – 2 times per week

5 Less than once per week

6 None over the past 4 weeks

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71. How bothersome is it for you to take your pills for chest pain, chest

tightness, or angina as prescribed? RESPONSE TYPE: Select one answer

1 Very bothersome

2 Moderately bothersome

3 Somewhat bothersome

4 A little bothersome

5 Not bothersome

6 My doctor has not prescribed the pills

72. How satisfied are you that everything possible is being done to treat your

chest pain, chest tightness, or angina? RESPONSE TYPE: Select one answer

1 Not at all satisfied

2 Mostly satisfied

3 Somewhat satisfied

4 Mostly satisfied

5 Highly satisfied

73. How satisfied are you with the explanation your doctor has given you

about your chest pain, chest tightness, or angina?

RESPONSE TYPE: Select one answer

1 Not at all satisfied

2 Mostly satisfied

3 Somewhat satisfied

4 Mostly satisfied

5 Highly satisfied

74. How satisfied are you with your current treatment of your chest pain,

chest tightness, or angina?

RESPONSE TYPE: Select one answer

1 Not at all satisfied

2 Mostly satisfied

3 Somewhat satisfied

4 Mostly satisfied

5 Highly satisfied

75. Over the PAST 4 WEEKS how much has your chest pain, chest tightness,

or angina interfered with your enjoyment of life?

RESPONSE TYPE: Select one answer

1 Severely limited

2 Moderately limited my enjoyment of life

3 Slightly limited my enjoyment of life

4 Barely limited my enjoyment of life

5 Not limited my enjoyment of life

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76. If you had to spend the rest of your life with chest pain, chest tightness, or

angina the way it is right now, how would you feel about this?

RESPONSE TYPE: Select one answer

1 Not at all satisfied

2 Mostly satisfied

3 Somewhat satisfied

4 Mostly satisfied

5 Highly satisfied

77. How often do you worry that you may have a heart attack or die

suddenly? RESPONSE TYPE: Select one answer

1 I can’t stop worrying about it

2 I often think about it or worry

3 I occasionally worry about it

4 I rarely think about it

5 I never worry about it

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Appendix D

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Appendix E

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Appendix F

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Appendix G

From: <[email protected]>

Date: Friday, 1 May 2009

Subject: Re: Request permission for use of Sublingual Nitroglycerin Interview

Schedule (SNIS)

To: [email protected]

Cc: [email protected]

Snez:

You have my permission to use the instrument. I am attaching the

instrument as well as the scoring instructions. Let me know if you

have any questions. It would be best from this point on to contact

me via my personal email at [email protected]

Thanks,

Laura

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Appendix H

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GRIFFITH UNIVERSITY HUMAN RESEARCH ETHICS COMMITTEE

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30-Mar-2009

Dear Ms Stolic

I write further to the additional information provided in relation to the provisional

approval granted to your application for ethical clearance for your project "The

evaluation of nurse delivered chest pain education program for people newly

diagnosed with acute coronary syndrome (ACS)" (GU Ref No: NRS/30/08/HREC).

The additional information was considered by Office for Research.

This is to confirm that this response has addressed the comments and concerns of the

HREC.

Consequently, you are authorised to immediately commence this research on this

basis.

The standard conditions of approval attached to our previous correspondence about

this protocol continue to apply.

Regards

Dr Gary Allen

Manager, Research Ethics

Office for Research

Bray Centre, Nathan Campus

Griffith University

ph: 3735 5585

fax: 3735 7994

email: [email protected]

web: