A QUARTERLY NEWSLETTER FOR MEMBERS OF COMMUNITY POWERED FEDERAL CREDIT UNION

N E W S F L A S H

We Need YouWe’re looking for volunteers to join our Supervisory Committee – it’s a great way to become involved in the credit union. The Supervisory Committee is responsible for ensuring the credit union has established practices and procedures to properly safeguard members’ assets. If you are interested in learning more, please contact the Credit Union at (302) 368-2396.

S P R I N G 2 0 2 0I N T H I S I S S U E

Keeping Our Community Safe .... 2

Payday Loans – More HarmThan Help ....................................... 2

Time for a New Beginning ........... 3

More Savings. More Possibilities. ... 3

58th Annual Meeting ...................... 3

Loan Rates ...................................... 4

Hit the Highwaywith a New Auto ............................ 4

Go Green with eStatements ........ 4

Fee Schedule ................................. 4

• No application fee • No appraisal fee• No title fee• No points• No closing costs• No hidden fees

Home Equity Loan

SpecialDo you keep saying “no” to the big-ticket plans of your dreams? No more! Thanks to the power of “no,” there’s never been a better time to say “yes” to a Community Powered Home Equity Loan.

With rates as low as 3.49% APR* and an LTV up to 95%, ourHome Equity Loan puts more money in your pocket –so you can start your future today.

*Limited time offer and subject to membership eligibility. Loan is subject to credit approval. APR is Annual Percentage Rate and can vary based on creditworthiness and terms of the loan. Rate is subject to change. See Credit Union for details.

LIMITED TIME ONLY

Now is the perfect opportunity to get that new kitchen, bathroom or deck, take that dream vacation, or consolidate those credit cards.

Don’t keep your dreams on hold. Call Community Powered Federal Credit Union at (302) 368-2396, or visit www.cpwrfcu.org to apply today.

3.49%APR*

HomeEquity Loanrates as low as

Payday Loans – More Harm Than HelpAre you a little tight on cash or having a true financial emergency? A payday loan might be tempting. The promise of quick money without a huge collateral requirement seems like an easy, convenient option. However, appearances are deceiving! A payday loan is simply a bad option.

This short-term loan has negative long-term consequences because it charges ridiculously high interest rates. (Annual percentage rates can go well into the three-digit range!) Plus, you’re expected to pay back the loan soon, with your next paycheck. If you need to take out another payday loan to cover the first, a vicious cycle begins.

If you’re stuck in the payday loan cycle:

• Request an extended payment plan. This provides extra time to repay your loan, with no additional fees or interest. • Get help from a reputable credit counseling agency. Qualified experts offer advice on how to best resolve your debt. • Develop a detailed, sensible debt-reduction plan. Identify which debt is costing you the most, and pay it off first. Chances are it’s your payday loans. Create a written plan detailing the steps you’ll take to eliminate your debt, and stick to it.

Before you make a bad decision, please call us at (302) 368-2396, and ask to speak with someone about your financial issues. We can help.

Phone Numbers

T3: (302) 994-3617 or (800) 303-6980Lost/Stolen Debit/ATM Card: (800) 472-3272Lost/Stolen Credit Card: (855) 895-7844Call Center: (302) 368-2396Monday thru Friday: 9 a.m. to 5 p.m.Website: www.cpwrfcu.org

Insured by NCUA

Other Locations

Newark Office401 Eagle Run RoadNewark, DE 19702

Hours:Monday thru Friday:9 a.m. to 5 p.m.

New Castle Office4 Quigley BoulevardNew Castle, DE 19720

Hours:Monday thru Friday:9 a.m. to 5 p.m.

Prices Corner Office1815 Newport Gap PikeWilmington, DE 19808

Hours:Monday thru Friday: 9 a.m. to 5 p.m.

MLK Blvd Office 630 MLK BoulevardWilmington, DE 19801

Hours:Monday thru Friday:10 a.m. to 6 p.m.

Delmarva Power payments only.

Main Office

1758 Pulaski Hwy Payment Address: Bear, DE 19701 P.O. Box 7739 Phone: (302) 368-2396 Newark, DE 19714-7739 Toll-Free: (877) 368-2396Fax: (302) 392-2949

Hours:Monday thru Friday: 8 a.m. to 5 p.m.

Saturday Hours 9 a.m. to 1 p.m.

HOLIDAY CLOSINGS

Our offices will be CLOSED inobservance of the following holidays:

Good FridayFriday, April 10th & Saturday, April 11, 2020

Memorial DaySaturday, May 23 & Monday, May 25, 2020

Independence Day Friday, July 3 & 4, 2020

Bear, Prices Corner, & QuigleyOffices will be OPEN:

Good FridayFriday, April 10, 2020

Keeping Our Community SafeOur largest priority is the wellbeing of those in the Community Powered community, from our members to our employees, and our surrounding communities. With the coronavirus (COVID-19) causing concern about gathering in public and traveling, we are here, as always, to serve our membership.

We encourage you to use Community Powered FCU’s online and mobile tools for 24/7 account access and banking:

Online Banking: Check your balances, view your transactions, transfer money between accounts, view your statements, and make loan payments from the convenience of your home. With our BillPayer services, you can make express or recurring payments with a simple click.

Mobile Banking: View account balances, transfer funds, and pay bills, safely and securely, right from your phone. Rest assured that your information is safe; data is transmitted with industry standard 128-bit encryption.

Mobile Deposit: Deposit checks easily using our Mobile Banking App and skip the trip to the branch or ATM.

Visit our website to learn about our full suite of online tools. Not enrolled in Online Banking? No worries; it only takes a few minutes. Enroll today by going to: https://www.cpwrfcu.org/letsgetdigital/onlinebanking.php. After you are enrolled, you can download our Mobile Banking App, and follow the instructions to activate your account.

Digital Tool CheckupWith social distancing underway, chances are you will be using our digital tools more than ever. This is the perfect time to ensure that your Community Powered online banking account, mobile account, and Debit Card are working properly. Please contact us for assistance.

We also recognize that in light of recent events, some members might face unexpected financial difficulties. If you are affected, please contact us. We’re here to discuss your options.

Please know that we are keeping apprised of advisories and developments, and we are prepared to serve members throughout the situation. We encourage you to follow the guidelines established by the CDC (https://www.cdc.gov/coronavirus/2019-ncov/index.html). Stay safe, and please let us know how we can help.

Your credit union membership is about the trust and care of community, built around where you live, work and play. That’s why Community Powered Federal Credit Union membership saves you money through exclusive member-only offers through our trusted partners. Through Love My Credit Union Rewards, credit union membershave saved over $2 billion with offers like:

Credit union members get $200 when you switch to Sprint! Plus, $100 Annual Loyalty Cash Rewards and 25% off select accessories in Sprint retail stores.

Credit union membership also saves you up to $15 on TurboTax federal products.

Members save on SimpliSafe, the #1 expert pick for home security.

Save 30% on premium identity protection from Financial Lock.

Save on car maintenance + get $10 off your first service using CarAdvise.

Community Powered Federal Credit Union members can save big with an exclusive discount from the TruStage Home & Auto Insurance Program.

Learn all about how your Community Powered Federal Credit Union membership gets you all these exclusive savings and more at LoveMyCreditUnion.org. Check them out and start enjoying credit union member benefits you never knew you had.Limited time offers. Activ. Fee: Up to $30/line. Credit approval req. Cash Reward Offers: Phone lines only w/ 1 line on Unlimited Plus or Unlimited Premium plan. Avail. for eligible credit union members & member employees. $100/line, max 2 lines. Req. activ. at point of sale. Excl. prepaid & ports made between Sprint or related entities. Limit 1 Sprint Perks Corp ID per acct. No add’l. discounts apply. Loyalty Reward: $100/acct./yr. when acct. remains active and in good standing each yr. Transfer Reward: Existing Sprint customers who validate or transfer to the Sprint Cash Reward Program are eligible for a $100/acct./yr. deposit on 12 mo. anniversary. Deposit: Cash Reward issued by CU Solutions Group. Sprint acct. must remain active and in good standing for 31 days to receive Cash Reward. Allow 8-10 wks. for Cash Reward to be deposited to your Credit Union acct. If the Cash Reward does not appear after 10 wks., visit lovemycreditunion.org/reward-tracker. Satisfaction Guarantee: Call us to deactivate & return to place of purch. with complete, undamaged phone/device & receipt w/in 30 days of activ. We’ll refund your phone/device cost, svc. charges & activ. fee. Excl. int’l. usage not incl. in plan, prem. content & 3rd party billing. We’ll refund your phone/device cost. Sprint dealer may impose add’l. fees. A $45 restocking fee may apply. Visit sprint.com/returns. Other Terms: Offer/coverage not avail. everywhere or for all phones/networks. May not be combinable with other offers. Accounts that cancel lines within 30 days of activating on promo pricing may void savings. Offer, terms, restrictions, & options subject to change & may be modified, discontinued, or terminated at any time without notice. Restrictions apply. © 2019 Sprint. All rights reserved. Sprint & the logo are trademarks of Sprint. Other marks are the property of their respective owners.

58th Annual MeetingOn Friday, March 6, 2020, 240 of our members gathered at the Executive Banquet Hall in Newark, Delaware for our 58th Annual Meeting. After dining on the sumptuous salmon and filet entrees, the meeting was called to order by our esteemed chairman, Gerald Connor.

In the past year, Community Powered has added 1,389 new members, bringing our membership total to 9,254. Those members performed over 1.8 million Debit Card transactions. Some other highlights of the past year were the upgraded phone and wifi-systems, our community involvement, and everyone’s favorite – the free ice cream and drinks at the branches!

Gerald Connor and Leonard Hiltz were reelected to the board by unanimous consent, and the evening closed with the awarding of some awesome door prizes! If you weren’t able to attend this year, make sure you get tickets next year.

MORE SAVINGS.MORE POSSIBILITIES.

Time for a New BeginningYou’ve been in hibernation all winter. Now it’s time to leap into a new life and a new home. Perhaps you’ve spent the winter dreaming of the perfect home and are ready to start your next chapter this spring. When you find the right place, will you be ready for the home-buying process?

Community Powered can get you pre-approved for a Mortgage Loan BEFORE you start looking. Plus, there’s no pre-approval fee! This is all about finding your new home, the place where you will gatherwith family and friends to make memories. Our fixed and adjustable rate loan options will get the deal you need.

Add peace of mind to what can be an emotional process and give Community Powered a call at(302) 368-2396, or stop by one of our locations. You can also explore our online mortgage center online at

www.cpwrfcu.org/mortgages.php, without any obligation or disclosure of personal information, and begin the application process there.

Let Community Powered be the first to say, “Welcome home!”

Go Green with eStatementsStyle your statements to match the season and go green with eStatements.Forget having to store or shred your paper statementsby signing up for eStatements.

This free service gives you online access to your monthly account statement. It’s fast, easy, and secure. Simply log into Home Banking, and click on “eStatement Selection” under “Your Preferences.” Get your green on! Save time, decrease clutter, save money, and improve your financial management by going paperless this spring.

*APR is Annual Percentage Rate and can vary based on creditworthiness and terms of the loan. Rates are subject to membership eligibility. Loan is subject to credit approval. Rates are subject to change. See Credit Union for details.

Loan Rates – April 1, 2020 Loan Type APR* as low as

New Auto 2.99%

Used Auto 3.29%

New Motorcycle 4.99%

Used Motorcycle 5.49%

15 Year Fixed Rate Mortgage

30 Year Fixed Rate Mortgage

Loan Type APR* as low as

Fixed Rate Home Equity 3.49%

Home Equity Line of Credit – Variable Rate 3.25%

Home Improvement 4.99%

Unsecured Loan 7.50%

VISA® Credit Card 9.88%

Call For Rates

Call For Rates

Share AccountsMinimum Balance (under $5) ....................$2.00/monthDormant Account (under $200/inactive for 1 year)...............$5.00/monthReturn Mail/Bad Address ........................$10.00/monthReturn Deposit Item ................................$10.00/itemNon-Sufficient Funds ..............................$25.00/itemStatement Copies ....................................$3.00 per statementAccount Inquiry/Transfer By Phone .........$1.00 per itemExcessive Transaction Fee (over 6 per month) ...$10.00 per transaction

Share Draft/Checking AccountsNon-sufficient funds return .....................$25.00/itemNSF Deposit (your check) ........................$25.00/itemNSF Collection Fee ..................................$15.00Overdraft Transfer from Shares ...............$10.00Overdraft Transfer by Visa Debit Card .....$15.00ACH Overdraft from Shares .....................$10.00Stop Payment – One/Checking or ACH ....$18.00Stop Payment – Multiple .........................$36.00Copy of Cleared Draft/Check ...................$3.00Account Research ...................................$20.00/hourMoney Market Minimum Balance ............$10.00 (below $2,500)

WiresOutgoing Domestic ..................................$25.00Outgoing International .............................$50.00

Money Orders/Cashier’s Checks/Western Union WireMoney Orders ..........................................$2.00Cashier’s (Counter) Check .......................$3.00Stop Payment Cashier’s Check................$10.00Stop Payment Money Order .....................$5.00Copy of Cleared Money Order ..................$5.00Western Union Domestic Wire .................$15.00

Debit CardATM Withdrawals (5 free per month).......$1.00/eachOverdraft by Withdrawal .........................$25.00/eachReplacement Card ...................................$10.00/each

VISA®

Late Payment ..........................................$25.00Returned Item .........................................$25.00Replacement Card ...................................$10.00

LoansLate Charge (5 days past due) ................20% of interest dueVehicle Lien Recording ............................$55.00 (Delaware)Home Equity Recording ...........................Determined by State of RecordHome Equity Release ..............................Determined by State of RecordHome Equity Application Fee ...................$225.00

Home/Mobile BankingBasic Service ..........................................FreeBillPayer ..................................................FreeRemote Deposit .......................................Free

FEE SCHEDULE*Effective July 1, 2019

*All fees are subject to change without prior notice. The above list is not an all inclusive list of fees charged by Community Powered Federal Credit Union.

HIT THE HIGHWAY WITH A NEW AUTOHit the road in a new (or new to you) vehicle with an affordable low rate Auto Loan from Community Powered FCU. With rates as low as 2.99% APR*, you’ll be on the road with a vehicle that suits your needs and lifestyle.

Love Your Car, Hate the Payments?Save money and possibly lower your monthly payments by refinancing with us. Stop by one of our locations with your current loan paperwork to find out how much you can save! Plus, our online loan calculator at www.cpwrfcu.org/calculators.php can calculate your monthly auto loan payments in advance.

Cruise into the sunset with payments that won’t drain your tank. Apply online, call us at (302) 368-2396, or stop by one of our locations today!

*Limited time offer and subject to membership eligibility. Loanis subject to credit approval. APR is Annual Percentage Rateand can vary based on creditworthiness and terms of the loan. Rate is subject to change. See Credit Union for details.

%APR*2.99

AUTO LOANRates as low as