A Program to Train the Trainers

ABA YLD Fall ConferenceLouisville, KY October 6-8, 2005

Presented by:Paula Nailon, Esq.

Director of Professional DevelopmentUniversity of Arizona, James E. Rogers College

of LawTucson, AZ

EMOTIONAL INTELLIGENCE –EMOTIONAL INTELLIGENCE –The Key to ExcellenceThe Key to Excellence

During this program, you During this program, you will…will…

……learn about the elements of learn about the elements of emotional intelligence.emotional intelligence.

……learn how they are directly learn how they are directly related to skills lawyers use related to skills lawyers use daily in their jobs, anddaily in their jobs, and

……learn how to increase your learn how to increase your own EQ.own EQ.

Daniel Goleman, Author Daniel Goleman, Author Emotional Intelligence,Emotional Intelligence, Working with Emotional Working with Emotional

Intelligence, andIntelligence, and Primal Leadership - Realizing Primal Leadership - Realizing

the Power of Emotional the Power of Emotional IntelligenceIntelligence

Developed from work Developed from work of:of:

The Research:The Research:

In every field, your EQ In every field, your EQ (emotional quotient) is 2 (emotional quotient) is 2 times as important as your times as important as your cognitive abilities.cognitive abilities.

The Research:The Research:

Almost 90% of success in Almost 90% of success in

leadership is attributable to leadership is attributable to EQ.EQ.

The Big Picture:The Big Picture:

Emotional Competencies are:Emotional Competencies are: IndependentIndependent InterdependentInterdependent HierarchicalHierarchical

25 competencies 25 competencies Divided into 5 dimensions:Divided into 5 dimensions:

Personal Competence:Personal Competence: Self AwarenessSelf Awareness Self ManagementSelf Management MotivationMotivation

Social Competence:Social Competence: EmpathyEmpathy Social SkillsSocial Skills

Personal CompetencePersonal Competence

Self-AwarenessSelf-Awareness Self-ManagementSelf-Management MotivationMotivation

Self-AwarenessSelf-Awareness

Personal CompetencePersonal Competence

Self-AwarenessSelf-Awareness

Emotional AwarenessEmotional Awareness Accurate Self- Accurate Self-

AssessmentAssessment Self- Self-ConfidenceConfidence

Self-ManagementSelf-Management

MotivationMotivation

Self-ManagementSelf-Management

Personal CompetencePersonal Competence

Self ManagementSelf Management Self-Awareness Self-Awareness Self ControlSelf Control Emotional Emotional

AwarenessAwareness TrustworthinessTrustworthiness Self-AssessmentSelf-Assessment

ConscientiousnessConscientiousness Self-Confidence Self-Confidence

AdaptabilityAdaptability InnovationInnovation MotivationMotivation

MotivationMotivation

MotivationMotivation Self-AwarenessSelf-Awareness Achievement DriveAchievement Drive Emotional Emotional

AwarenessAwareness CommitmentCommitment Self-AssessmentSelf-Assessment InitiativeInitiative Self-ConfidenceSelf-Confidence

OptimismOptimism Self ManagementSelf Management Self ControlSelf Control TrustworthinessTrustworthiness ConscientiousnessConscientiousness AdaptabilityAdaptability InnovationInnovation

Social CompetenceSocial Competence

EmpathyEmpathySocial SkillsSocial Skills

EmpathyEmpathy

Social CompetenceSocial Competence

EmpathyEmpathy Understanding OthersUnderstanding Others

Developing OthersDeveloping Others Service OrientationService Orientation Leveraging DiversityLeveraging Diversity Political AwarenessPolitical AwarenessSocial SkillsSocial Skills

Social SkillsSocial Skills

Social CompetenceSocial Competence

EmpathyEmpathy Social SkillsSocial Skills Understand OthersUnderstand Others InfluenceInfluence Developing OthersDeveloping Others CommunicationCommunication Service OrientationService Orientation Conflict ManagementConflict Management Leveraging DiversityLeveraging Diversity LeadershipLeadership Political AwarenessPolitical Awareness Change CatalystChange Catalyst

Building BondsBuilding Bonds

Collaboration/CooperationCollaboration/Cooperation Team CapabilitiesTeam Capabilities

Emotional Intelligence Emotional Intelligence MapMapSelf-AwarenessSelf-Awareness EmpathyEmpathy Emotional AwarenessEmotional Awareness Understand Others Understand Others Accurate Self-AssessmentAccurate Self-Assessment Developing Others Developing Others Self-ConfidenceSelf-Confidence Service Orientation Service OrientationSelf ManagementSelf Management Leveraging DiversityLeveraging Diversity Self ControlSelf Control Political Awareness Political Awareness TrustworthinessTrustworthiness Social SkillsSocial Skills ConscientiousnessConscientiousness Influence Influence AdaptabilityAdaptability CommunicationCommunication InnovationInnovation Conflict Management Conflict ManagementMotivationMotivation LeadershipLeadership Achievement DriveAchievement Drive Change Catalyst Change Catalyst CommitmentCommitment Building Bonds Building Bonds InitiativeInitiative Collaboration & Collaboration &

CooperationCooperation OptimismOptimism Team Capabilities Team Capabilities

How to Increase Your How to Increase Your EQEQ Conduct a “personal inventory.”Conduct a “personal inventory.” Analyze the setting & identify Analyze the setting & identify

skills needed.skills needed. Enlist trusted friends.Enlist trusted friends. Focus on a few competencies.Focus on a few competencies. Practice, practice, practice. Practice, practice, practice. Be observant and reflective.Be observant and reflective. Don’t expect immediate results.Don’t expect immediate results. Learn from your mistakes.Learn from your mistakes. Acknowledge your successes.Acknowledge your successes.