a practical approach to great user adoption in...
TRANSCRIPT
ALL RIGHTS RESERVED © 2016
A Practical Approach toGreat User Adoption in SharePointBranding and User Experience Workshops
ALL RIGHTS RESERVED © 2016
Damon SanchezSenior User Experience [email protected] Twitter: @darkriderdesignBlog: https://www.concurrency.com/author?user=dsanchez
A Practical Approach toGreat User Adoption in SharePointBranding and User Experience Workshops
ALL RIGHTS RESERVED © 2016
IntroSession Content Downloads | Contact Information
What Is UI & UX?Quick Overview of User Interface Design & User Experience Design
The Gears of User CentricityCore Facets of User Adoption, The Reason for Process
User Definitions & User JourneysWho, What, Where, When, Why & How?
ALL RIGHTS RESERVED © 2016
High Fidelity WireframesFine Tune the Visualization
Branding & EmotionsThe Design Language of Emotion, Connecting to Users
SharePoint Design & DevelopmentWhat is Possible With CSS, JS in SharePoint
Demo SharePoint O365Quick Walk-though of an Actual SharePoint Site
QuestionsThank you
ALL RIGHTS RESERVED © 2016
UI… UX…What exactly are they?
ALL RIGHTS RESERVED © 2016
UI… UX…What exactly are they?
ALL RIGHTS RESERVED © 2016
Interpretation of function
ALL RIGHTS RESERVED © 2016
CAMPSITES
1 - 36150 - 180
ALL RIGHTS RESERVED © 2016
ALL RIGHTS RESERVED © 2016
Cognitive Processing
ALL RIGHTS RESERVED © 2016
ALL RIGHTS RESERVED © 2016
ALL RIGHTS RESERVED © 2016
ALL RIGHTS RESERVED © 2016
User CentricityProject Areas
Content Survey
CompetitiveAnalysis Audience
Definition
User Scenarios
ProcessFlows
Site Map
UIWireframes
UXDesign
Prototyping
User Testing
Review
Approval
ALL RIGHTS RESERVED © 2016
Core Facets Of User Centricity
ALL RIGHTS RESERVED © 2016
Core Facets Of User Centricity
ALL RIGHTS RESERVED © 2016
Having Parts, Doesn’t Mean The Parts Fit Together
User Testing& Review
User Definition& Requirements
UI Wireframes & UX Designs
ALL RIGHTS RESERVED © 2016
Fitting Essentials Together
User Testing& Review
User Definition& Requirements
UI Wireframes & UX Designs
ALL RIGHTS RESERVED © 2016
• If a user gets confused who will they contact?
• What does a typical user of this application do for a living?
• What other applications does a typical user interact with on a daily basis?
•What is something that would make a user angry or upset if the interface didn’t do it well?
• What is something that this interface needs to do that would make a user happy?
Definition Questions
ALL RIGHTS RESERVED © 2016
User JourneysSally has tried to buy music online, but her credit card has expired. She needs to log into her account and change the credit card information. She is in the car and about to go on vacation and really wants to listen to an album on the long drive.
ALL RIGHTS RESERVED © 2016
A Persona On a Journey• Sally goes to her smart phone
• She types in the url to her favorite Music Ecommerce site
• She logs into the site
• Once she is logged in she notices the account icon in the top right hand corner
• Upon clicking on the icon she is presented with a modal window with tabs that contain all of her account information
• She clicks on the credit card tab, and the credit card information shows up
• She enters her new credit card information and hits save
• She clicks on the Music Marketplace app in the bottom row, and does a search for her favorite band
• The search results come back and she clicks on the band she wants to listen to on her vacation
• She is presented with the check-out cart which asks her if she is ready to pay with her updated credit card
ALL RIGHTS RESERVED © 2016
The Journey Expressed Through UI
ALL RIGHTS RESERVED © 2016
Demo
ALL RIGHTS RESERVED © 2016
ALL RIGHTS RESERVED © 2016
ALL RIGHTS RESERVED © 2016
ALL RIGHTS RESERVED © 2016*O365
• What type of visual language do your users respond to?
• What font express your brand?
• What colors does your brand use, and are the colors of your brand working for you online?
ALL RIGHTS RESERVED © 2016*O365
• What type of visual language do your users respond to?
• What font express your brand?
• What colors does your brand use, and are the colors of your brand working for you online?
ALL RIGHTS RESERVED © 2016
The TrifectaFitting Essentials
User Testing& Review
User Definition& Requirements
UI Wireframes & UX Designs
ALL RIGHTS RESERVED © 2016
Demo
ALL RIGHTS RESERVED © 2016
ALL RIGHTS RESERVED © 2016
“At the end of the day it is how the user remembers the experience.”
ALL RIGHTS RESERVED © 2016
Session DownloadsAxure Wireframe Examplehttp://3y5i9c.axshare.com/#g=4&p=home
Slide Deck PDFLINK
User Definition DocumentationCATEGORIESJOURNEYPERSONA TEMPLATE