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Page 1: ICCmedia.iccsafe.org/apps/2017/IAC/docs/IRC-PM/Gleason_Eric.pdf · • PERSONNEL MANAGEMENT-Successfully delivered Employee Value Proposition for over 100 employees. Cycle begins
Page 2: ICCmedia.iccsafe.org/apps/2017/IAC/docs/IRC-PM/Gleason_Eric.pdf · • PERSONNEL MANAGEMENT-Successfully delivered Employee Value Proposition for over 100 employees. Cycle begins
Page 3: ICCmedia.iccsafe.org/apps/2017/IAC/docs/IRC-PM/Gleason_Eric.pdf · • PERSONNEL MANAGEMENT-Successfully delivered Employee Value Proposition for over 100 employees. Cycle begins
Page 4: ICCmedia.iccsafe.org/apps/2017/IAC/docs/IRC-PM/Gleason_Eric.pdf · • PERSONNEL MANAGEMENT-Successfully delivered Employee Value Proposition for over 100 employees. Cycle begins
Page 5: ICCmedia.iccsafe.org/apps/2017/IAC/docs/IRC-PM/Gleason_Eric.pdf · • PERSONNEL MANAGEMENT-Successfully delivered Employee Value Proposition for over 100 employees. Cycle begins
Page 6: ICCmedia.iccsafe.org/apps/2017/IAC/docs/IRC-PM/Gleason_Eric.pdf · • PERSONNEL MANAGEMENT-Successfully delivered Employee Value Proposition for over 100 employees. Cycle begins
Page 7: ICCmedia.iccsafe.org/apps/2017/IAC/docs/IRC-PM/Gleason_Eric.pdf · • PERSONNEL MANAGEMENT-Successfully delivered Employee Value Proposition for over 100 employees. Cycle begins
Page 8: ICCmedia.iccsafe.org/apps/2017/IAC/docs/IRC-PM/Gleason_Eric.pdf · • PERSONNEL MANAGEMENT-Successfully delivered Employee Value Proposition for over 100 employees. Cycle begins

R. ERIC GLEASON 5342 S Gray St, Denver, CO 80123

[email protected] (720) 470-4894

PROFESSIONAL SUMMARY • CONTINUOUS IMPROVEMENT-Value engineering of multiple product types through strategic change management and

process improvement • QUALITY AND CUSTOMER CARE-Growing partner relationships from marketing and sales teams through product delivery

and warranty services. • PERSONNEL MANAGEMENT-Successfully delivered Employee Value Proposition for over 100 employees. Cycle begins with

recruiting and continues through goals, skill development and accountability in an environment to succeed. • FINANCIAL MANAGEMENT- Responsible for end to end budget cycle from land feasibility through warranty services.

Improved margins in difficult markets. • COMMUNICATION-Highly effective communicator and relationship-builder with attention to detail across all management,

department, and discipline levels. Skilled at creating a collaborative spirit to achieve objectives.

• SALES MANAGEMENT EXPERTISE- Corporate oversight of all Sales activities inside & outside sales & sales managers.

PROFESSIONAL EXPERIENCE

Regional Manager Jan 2013 – Present National Fire Sprinkler Association, Inc., Linthicum, Maryland Legislative monitoring of state and local issues in Colorado, Arizona, Utah, Wyoming, Nebraska, North Dakota and South Dakota. Training and code adoption in those same jurisdictions. Trade association membership development.

• Relationship Building with integrity and reputation with Fire Officials, Building Officials, local and state legislators.

• Committee work with NFPA, ICC, AFAA, SFPE, state associations in the Fire and Building community

• Liaison between contractors, suppliers, manufacturers, building and fire officials

National Performance & Process Management March 2010 – Jan 2013 ProBuild, Inc., Denver, Colorado

Facilitation of Performance Management process & Sales Force Effectiveness program to all management level positions across the entire company of 12,000 employees.

• Program provides foundational framework for managers to increase their and their teams performance across all levels and functions of the organization

• Needs analysis through pilot programs, alpha & beta testing and roll-out to 1200 sales managers

• Program has been credited for 18% increase in vertical penetration & 23% increase in new opportunity capture

Vice President & General Manager July 2006 – March 2010 PCS Homes, Annapolis, Maryland-was the 123rd largest builder in the U.S. with annual revenue of $54M operating in the Mid-Atlantic U.S.

Vice President and General Manager (1/2009 – 3/2010) - Promoted position with added responsibilities to the General Manager role

• Complete direction of Company sales, marketing, human resources, production, purchasing, estimating, etc. Achieved numerous successes including identifying double digit savings in design costs and subsequent builds.

• Responsible for revenue and sales growth; expense, cost and margin control, land acquisition, development, contract negotiation. Achieved numerous positive financial results and a challenging housing market.

Page 9: ICCmedia.iccsafe.org/apps/2017/IAC/docs/IRC-PM/Gleason_Eric.pdf · • PERSONNEL MANAGEMENT-Successfully delivered Employee Value Proposition for over 100 employees. Cycle begins

• Responsible for the leadership and effectiveness of sales, marketing and sales teams. Implemented mandatory knowledge sharing program with all roles present by region. Achieved a significant cultural change in employee engagement and achievement.

• Effective communicator and relationship-builder that gathers and imparts information effectively across all management, department, and discipline levels and stimulates a collaborative spirit, consistently resulting in extraordinary outcomes. Achieved reputation from the field to the board room (internal and external) as the liaison for collaboration and resolution

General Operations Manager (8/2007 – 1/2009) -Promoted position that was responsible for division sales, budgets, purchasing, cost controls, customer care, quality and maintained responsibility for all sales. Organization of over 100 employees plus independent contractors. Achieved improvement in cost controls over 25%.

• Onsite construction management of field superintendents and divisional construction managers. Corporate oversight of all construction activities, from blueprint to procurement including state and local permitting required strong knowledge and management of the scheduling process.

• Sales contract negotiation and compliance from local contractors to national enterprises. Achieved reduction in suppliers costs of over 15% in lumber invoices.

• Responsible for end to end budget cycle (includes cost estimation) from land feasibility through third party warranty services. Achieved a reduction in cost variance from 11% to 3%.

Regional Sales Manager (7/2006 – 8/2007) – Six locations. Responsibilities for hiring, developing, monitoring, growing sales organization to increase per location unit sales and improve options. Sales team of 22. Achieved a 20% increase in sales in 6 months with balanced improvement of options without increasing cycle time.

• Routine and random site inspections to insure compliance, quality standards, safety to achieve of company and division goals. Achieved reduction in build-cycle times from on average 102 day to on average 84 days.

• Thoroughly knowledgeable of New Home Warranty service. Achieved a reduction of 50% in warranty call backs in 3 months through monitored accountability from the point of sale through delivery. Maintained customer satisfaction.

Vice President & General Manager January 1992 – July 2006

Georgia Homes & Land Brokers, LLC, Atlanta, Georgia Gleason Companies, LLC, Littleton, Colorado

Directed all sales and business development functions, including new market development, key account management, customer relationship development and contract negotiations. P&L analysis, cost estimating, budgeting, I&E reporting and balance sheet analysis. Provide cross-functional team training, coaching, and mentoring of 40+ staff & practitioners.

Selected Achievements:

• Instrumental in complete management of sales team of commercial, investment & residential sales; Land development and multiple site commercial / residential property management.

• Met or exceeded all quotas throughout tenure, averaging more than $10 million in annual sales in North America and earning multiple industry awards in recognition of performance.

• Property Management of 2,000 +/- doors at 6% vacancy avg.

EDUCATION Business Administration, Bachelor of Science; Barnes Business College, Lakewood, CO August 1990 – May 1994

PROFESSIONAL DEVELOPMENT Certified Performance Management Process Trainer Workplace Conflict Resolution Certification Six Sigma Green Belt Certification – Lean for Six Sigma Certification (DFSS) Software Knowledge: Builder 1440, Sales 1440, Sales Logix, ACT!, Lotus Notes, Top Producer, Sales Simplicity, BuilderMT, Timberline, Salesforce.com, Sage. Microsoft Office Suite: Outlook, Word, Excel – Advanced Knowledge; Publisher & PowerPoint– Intermediate Knowledge. SEM, SEO, PPC, Google Adwords, IYP analysis, implementation and spend dollar management Social Media advertising & networking specialist with application focus on LinkedIn, Twitter, Facebook, Instagram