a new six sigma implementation approach for power

129
University of Central Florida University of Central Florida STARS STARS Electronic Theses and Dissertations, 2004-2019 2016 A New Six Sigma Implementation Approach For Power Generation A New Six Sigma Implementation Approach For Power Generation Gas Turbines Repair Process Development Gas Turbines Repair Process Development Somesh Ghunakikar University of Central Florida Part of the Industrial Engineering Commons Find similar works at: https://stars.library.ucf.edu/etd University of Central Florida Libraries http://library.ucf.edu This Doctoral Dissertation (Open Access) is brought to you for free and open access by STARS. It has been accepted for inclusion in Electronic Theses and Dissertations, 2004-2019 by an authorized administrator of STARS. For more information, please contact [email protected]. STARS Citation STARS Citation Ghunakikar, Somesh, "A New Six Sigma Implementation Approach For Power Generation Gas Turbines Repair Process Development" (2016). Electronic Theses and Dissertations, 2004-2019. 4968. https://stars.library.ucf.edu/etd/4968

Upload: others

Post on 15-Jan-2022

3 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: A New Six Sigma Implementation Approach For Power

University of Central Florida University of Central Florida

STARS STARS

Electronic Theses and Dissertations, 2004-2019

2016

A New Six Sigma Implementation Approach For Power Generation A New Six Sigma Implementation Approach For Power Generation

Gas Turbines Repair Process Development Gas Turbines Repair Process Development

Somesh Ghunakikar University of Central Florida

Part of the Industrial Engineering Commons

Find similar works at: https://stars.library.ucf.edu/etd

University of Central Florida Libraries http://library.ucf.edu

This Doctoral Dissertation (Open Access) is brought to you for free and open access by STARS. It has been accepted

for inclusion in Electronic Theses and Dissertations, 2004-2019 by an authorized administrator of STARS. For more

information, please contact [email protected].

STARS Citation STARS Citation Ghunakikar, Somesh, "A New Six Sigma Implementation Approach For Power Generation Gas Turbines Repair Process Development" (2016). Electronic Theses and Dissertations, 2004-2019. 4968. https://stars.library.ucf.edu/etd/4968

Page 2: A New Six Sigma Implementation Approach For Power

A NEW SIX SIGMA IMPLEMENTATION APPROACH FOR POWER

GENERATION GAS TURBINES REPAIR PROCESS DEVELOPMENT

by

SOMESH JANARDAN GHUNAKIKAR

B.E. Mechanical Engineering, Shivaji University, India, 1998

M.E. Mechanical Engineering, Shivaji University, India, 2000

M.S. Aeronautics and Astronautics, Purdue University, USA, 2013

A dissertation submitted in partial fulfillment of the requirements

for the degree of Doctor of Philosophy

in the Department of Industrial Engineering and Management Systems

in the College of Engineering and Computer Science

at the University of Central Florida

Orlando, Florida

Spring Term

2016

Major Professor: Ahmad Elshennawy

Page 3: A New Six Sigma Implementation Approach For Power

ii

ABSTRACT

Power Generation gas turbines used for heavy duty application mainly constitutes three

modules; compressor, combustion and turbine. Typically, all these parts are designed by OEM

companies for specific number of hours and cycles (also known as starts) before they become

dysfunctional. In addition, Gas Turbine (GT) also have intended repair interval depending upon

the type of part application and anticipated damages during service operation. Thus, GT parts

need inspections and repair (overhaul) after certain operating hours in order to recondition them

so that they can be fit for reoperation to produce power. In this dissertation, a unique six sigma

DFSS approach for development of GT parts overhaul is presented for total quality

improvement. In this dissertation report, a unique six sigma DFSS approach is presented

applicable to the development of repair processes for GT parts that can be used during

overhauling of the parts. All six sigma phases of the proposed DFSS approach along with repair

product development cycle are discussed. Various six sigma tools which yield significant

benefits for the process users are also discussed. Importantly, a statistical probabilistic life

analysis approach is proposed in order to verify the structural integrity of a repaired GT part.

Finally a case study of GT axial compressor diaphragms (stators) to illustrate various phases and

six sigma tools usage during each phase of the DFSS approach is discussed. The overall

significant benefit of the proposed DFSS approach was to achieve total quality improvement to

deliver final GT repair process, faster repair development cycle and end customer satisfaction.

Page 4: A New Six Sigma Implementation Approach For Power

iii

ACKNOWLEDGMENTS

I would like to thank my academic advisor Dr. Ahmad Elshennawy for his support and

guidance throughout various stages of this research.

Special thanks to Drs. Luis Rabelo, William Thompson and Sandra Furterer who served

on my dissertation committee and enriched this learning experience with their broad knowledge

and valuable support.

Finally, I would like to thank my family and friends members who have supported me

throughout this long journey. Special thanks to my father Dr. J.T. Ghunakikar for his constant

support during my education.

Page 5: A New Six Sigma Implementation Approach For Power

iv

TABLE OF CONTENTS

LIST OF FIGURES ..................................................................................................................................... vi

LIST OF TABLES ..................................................................................................................................... viii

LIST OF ACRONYMS AND ABBREVIATIONS ..................................................................................... ix

CHAPTER 1 INTRODUCTION .................................................................................................................. 1

1.1 Problem Statement ........................................................................................................................ 2

1.2 Difference Between Traditional DFSS And Proposed DFSS Approach ...................................... 3

1.3 Expected Benefits Of Proposed DFSS Approach ......................................................................... 5

1.4 Contribution To The Proposed DFSS Approach .......................................................................... 5

CHAPTER 2 SIX SIGMA LITERATURE REVIEW .................................................................................. 6

2.1 Methods For Literature Survey ........................................................................................................... 6

2.2 Summary Of Literature Survey ......................................................................................................... 10

2.3 Key Finding For Literature Survey ................................................................................................... 27

2.4 Literature Survey Conclusion ........................................................................................................... 35

CHAPTER 3 POWER GENERATION PARTS AND FAILURE MODES .............................................. 37

3.1 Introduction To Power Generation GT Parts .................................................................................... 37

3.2 GT Parts Familiarization And Repair Products ................................................................................ 38

3.3 GT Parts And Failure Modes ............................................................................................................ 40

3.3.1 Compressor Section ................................................................................................................... 40

3.3.2 Turbine Section .......................................................................................................................... 46

3.3.3 Combustion Section.................................................................................................................... 52

3.4 GT Parts Overhaul And Repair Importance And Role Of Six Sigma ............................................... 55

CHAPTER 4 METHODOLOGY ............................................................................................................... 56

4.1 Outline Of The Methodology ............................................................................................................ 56

4.2 Methodology Description ................................................................................................................. 57

4.3 Six Sigma Tools Used During Various Phases of New DFSS Approach ......................................... 60

Page 6: A New Six Sigma Implementation Approach For Power

v

CHAPTER 5 CASE STUDY: GT AXIAL COMPRESSOR DIAPHGRAM/STATOR REPAIR ............. 72

5.1 Case Study- Introduction ............................................................................................................ 72

5.2 Case Study - IPDcI Framework .................................................................................................. 76

5.3 Identify Phase .............................................................................................................................. 77

5.4 Prioritize Phase ........................................................................................................................... 79

5.5 Comprehensive Design Phase ..................................................................................................... 80

5.6 Proof Of Concept- Fixed Beam Example ................................................................................... 95

5.7 Benefits Of The Proposed PLA Method ......................................................................................... 102

5.8 Implement Phase ............................................................................................................................. 103

CHAPTER 6 CONCLUSIONS ................................................................................................................ 104

CHAPTER 7 RECCOMMENDATIONS FOR FUTURE WORK ........................................................... 105

REFERENCES ......................................................................................................................................... 106

Page 7: A New Six Sigma Implementation Approach For Power

vi

LIST OF FIGURES

Figure 1 Industrial Engineering Journals Surveyed Related to the Topic .................................................... 8

Figure 2 Impact Factors - Industrial Engineering Journals Surveyed Related to the Topic ......................... 9

Figure 3 A Typical Combined Cycle Power Plant Layout ......................................................................... 37

Figure 4 Typical Large Gas Turbine 3D Section (source Siemens PG website) ........................................ 38

Figure 5 Example Large Gas Turbine- Assembly (source Siemens PG website) ....................................... 39

Figure 6 Example Compressor Cross Section LGT (source gasturbinetutorial.blogspot.com-604) ........... 41

Figure 7 Example Compressor Diaphragms or Stators LGT (source ccj-online) ....................................... 42

Figure 8 Example of Failure Modes of Compressor Diaphragms or Stators (source ccj-online) ............... 43

Figure 9 Example of Compressor Seal Holder (source Siemens PG website) ............................................ 44

Figure 10 Example, Failure Modes of Compressor Seal Holders (source Siemens PG website) ............... 44

Figure 11 Example of a Compressor Casing (source oddstuffmagazine.com) ........................................... 45

Figure 12 Example, Failure Modes of a Compressor Casing (source ccj-online) ...................................... 45

Figure 13 Example Typical Cross Section of Turbine LGT (source etspower.com) .................................. 46

Figure 14 Example, Failure Modes of Turbine Casing (source Siemens PG website) ............................... 47

Figure 15 Example, Typical Inter Stage Seal Housing (source Siemens PG website) ............................... 47

Figure 16 Example, Failure Modes of Inter Stage Seal Housing (source Siemens PG website) ................ 48

Figure 17 Example of a Double Airfoil Turbine Vane (source liberdi.com) .............................................. 48

Figure 18 Example of Single Airfoil Turbine Vane (source liberdi.com) .................................................. 49

Figure 19 Example, Failure Modes of a Turbine Vane (sourc ccj-online) ................................................. 49

Figure 20 Example of Unshrouded Turbine Blade (source ge.com)........................................................... 50

Figure 21 Example of Shrouded Turbine Blade (source gasturbinepower.ASME) .................................... 50

Figure 22 Example, Failure Modes of a Turbine Blade- Platform, Angel Wing (source Siemens PG

website) ....................................................................................................................................................... 51

Figure 23 Example, Failure Modes of a Turbine Blade – Tip and Airfoil ( Siemens PG website) ............ 51

Figure 24 Example, Failure Modes of a Turbine Blade- Radial Tip & Platform Cracks (source ccj-online)

.................................................................................................................................................................... 52

Figure 25 Example, Typical Cross Section of a Combustion of LGT (source power-technology.com) .... 52

Figure 26 Example, Typical Parts of Combustion Section of LGT (source ccj-online) ............................. 53

Figure 27 Proposed DFSS Approach .......................................................................................................... 56

Figure 28 Power Generation Repair Development Life Cycle ................................................................... 60

Figure 29 IPDI- Identify Phase Features ..................................................................................................... 62

Figure 30 IPDI- Prioritize Phase Features .................................................................................................. 63

Figure 31 IPDI- Design Phase Features ...................................................................................................... 65

Figure 32 PLA Framework Steps 1-6 ......................................................................................................... 66

Figure 33 PLA Framework Steps 8-9 ......................................................................................................... 67

Figure 34 PLA Key Attributes (source www.ewp.rpi.edu) ........................................................................ 69

Figure 35 IPDI- Implement Phase Features ................................................................................................ 71

Figure 36 Case Study: Introduction ............................................................................................................ 72

Page 8: A New Six Sigma Implementation Approach For Power

vii

Figure 37 Case Study: Compressor Stator Nomenclatures and Zone Definitions ...................................... 73

Figure 38 Case Study: IPDcI Framework ................................................................................................... 76

Figure 39 Case Study: Identify – Statistical Failure Mode Assessment ..................................................... 77

Figure 40 Case Study: Identify- Damage Mode Contribution Example ..................................................... 78

Figure 41 Case Study: Crack Length Vs. EBH Box Plot Example............................................................. 79

Figure 42 Case Study: Design Phase- PLA Step 1 Requirement ................................................................ 81

Figure 43 Case Study: Design Phase- PLA Step 1 Requirement ................................................................ 82

Figure 44 Case Study: Design Phase- PLA Step 2 Requirement ................................................................ 83

Figure 45 Case Study: Design Phase- PLA Step 2 Load PDFs .................................................................. 84

Figure 46 Case Study: Design Phase- PLA Step 3 Requirement ................................................................ 85

Figure 47 Case Study: Design Phase- PLA Step 3 Strength PDF ............................................................... 85

Figure 48 Case Study: Design Phase- PLA Step 4 Requirement ................................................................ 86

Figure 49 Case Study: Design Phase- PLA Step 4 PDFs............................................................................ 87

Figure 50 Case Study: Design Phase- PLA Steps 5 and 6 Requirements ................................................... 88

Figure 51 Case Study: Design Phase- PLA Steps 5 and 6, SF and Dynamic Strain ................................... 88

Figure 52 Case Study: Design Phase- PLA Step 7 Requirement ................................................................ 89

Figure 53 Case Study: Design Phase- PLA Step 7 PDFs............................................................................ 89

Figure 54 Case Study: Design Phase- PLA Step 8 Requirement ................................................................ 90

Figure 55 Case Study: Design Phase- PLA Step 8; 1B, 1T and 2B Modes PDFs ...................................... 91

Figure 56 Case Study: Design Phase- PLA Step 8 Individual PDFs 1T and 2B Modes............................. 92

Figure 57 Case Study: Design Phase- PLA Step 8; Response Surface Plot 2B Mode ............................... 93

Figure 58 Case Study: Design Phase- PLA Step 8; %Probability of Failures ............................................ 93

Figure 59 Case Study: Proof Of Concept- Fixed Beam Example Introduction .......................................... 96

Figure 60 Case Study: Fixed Beam- Steady State Stress and Displacement .............................................. 97

Figure 61 Case Study: Fixed Beam- Free Vibration or Modal Analysis; First Six Modes ......................... 97

Figure 62 Case Study: Fixed Beam- Forced Vibration Analysis Dynamic Stress ...................................... 99

Figure 63 Case Study: Fixed Beam- Closed Form Vs Predicted Dynamic Stress .................................... 100

Figure 64 Case Study: Fixed Beam- Goodman Diagram .......................................................................... 100

Page 9: A New Six Sigma Implementation Approach For Power

viii

LIST OF TABLES

Table 1 Various DFSS Applications ............................................................................................................. 1

Table 2 Traditional DFSS Vs Proposed DFSS ............................................................................................. 3

Table 3 Number of Articles from Various Journals Surveyed .................................................................... 10

Table 4 Comparison Between Relevant Articles and Present Dissertation Findings ................................. 13

Table 5 Failure Modes for Various GT Parts .............................................................................................. 54

Table 6 Six Sigma Tools Used During Various Phases of DFSS Approach .............................................. 61

Table 7 Failure Modes % Distribution Assumption ................................................................................... 74

Table 8 Failure Modes % Distribution Actual Data Assumption ............................................................... 74

Table 9 Design of Experiment Matrix for Crack Lengths Vs No of Operating Hours ............................... 75

Table 10 Summary of Crack Lengths ......................................................................................................... 76

Table 11 Case Study: Prioritize Phase- Business Case Example ................................................................ 80

Table 12 Case Study: Design Phase- Overlapping Probability Failure Rate .............................................. 91

Table 13 Case Study: Design Phase- Proof of Concept, Fixed Beam-Free Vibration Analysis ................. 98

Table 14 Case Study: Design Phase- Fixed Beam-Forced Vibration Analysis .......................................... 99

Table 15 Case Study: Expected Benefits of Proposed PLA Method ........................................................ 102

Page 10: A New Six Sigma Implementation Approach For Power

ix

LIST OF ACRONYMS AND ABBREVIATIONS

ASQ- American society for quality

C&E- Cause and Effect Matrix

CTQ- Critical to Quality

DCOV- Design, characterize, optimize, verify

DFSS- Design for six sigma

DMADV- Define, measure, analyze, design, validate

DMAIC- Define, measure, analyze, improve, control

DOD- Domestic objet damage

EBH- Equivalent baseload hours

FEA- Finite Element Analysis

FMEA- Failure Mode Effective Analysis

FOD- Foreign Object Damage

GT- Gas turbines

HCF- High cycle fatigue

IDOV- Identify, design, optimize, validate

IPDcI or IPDI- Identify, prioritize, comprehensive design, implement

Page 11: A New Six Sigma Implementation Approach For Power

x

IRDDP-Identify, research, design, develop, production

Mpa- Mega pascal unit of stress and pressure

NDE- Non destructive evaluation

OEM- Original equipment manufacturer

PDF- Probability distribution function

PDPD- Plan, design, produce, deliver

PDS- Probability distributions

PG- Power generation

PLA- Probabilistic life assessment

SIPOC- Supplier, Inputs, Processes, Outputs, Customer

TMF- Thermal mechanical fatigue

UTS- Ultimate tensile strength

VoC- Voice of the Customer

YS- Yield Strength

Page 12: A New Six Sigma Implementation Approach For Power

1

CHAPTER 1 INTRODUCTION

Design for Six Sigma (DFSS) is a well-known six sigma approach, which is widely used

for design of new products and services by various industry sectors. Every organization defines

DFSS phases in order to develop a product or service. It is also known that the DFSS approach is

adopted by the organizations to achieve total quality improvement for a new product or service

for each customer requirement. This requires the organization management to understand the

customer needs (sometimes called as business needs) and implement them in the product design

and or service offered by the organization. There are various DFSS approaches that have been

used by the organizations. Table 1 shows a few examples of the DFSS approaches and their

applications to various industries.

Table 1 Various DFSS Applications

DFSS Approach Definition Applications

DMADV Define, Measure, Analyze, Design,

Validate

Aerospace, Automobile, medical

and heavy equipment industries

IDOV Identify, Design, Optimize, Validate Aerospace, Automotive and

Energy sector industries

PDPD Plan, Design, Produce, Deliver Tools and Fixtures Manufacturing

industries

IRDDP Identify, Research, Design, Develop,

Production

Pharmaceutical and Research

organizations

DCOV Define, Characterize, Optimize,

Verify

Shipping and Marine industries

Page 13: A New Six Sigma Implementation Approach For Power

2

Thus there are different variants of DFSS approaches followed by various industries, the

steps within each of those approaches uniquely designed by the respective industry depending

upon the customer requirements and end goals of a product or service.

1.1 Problem Statement

GT used for power generation are subjected to various operating and environmental

conditions during their service. These service conditions could cause GT parts to experience

various failure modes. The GT parts should be restored back to their original geometries during

the repair processes so that they could perform intended function during their next service

interval. Therefore, presently there is a need for a quality methodology or approach that would

integrate geographical customer requirements, development of repair and manufacturing

qualification steps altogether to deliver quality repair products.

Thus, as discussed above, presently the power generation service industry lacks a quality

methodology required for repair development of GT service operated parts. The streamlining of

existing processes used during the repair development cycles would help to form a quality

method using six sigma DFSS approach. In this dissertation, a new Six Sigma DFSS approach is

proposed to address the overhauling of GT parts used for power generation. A unique approach

called “IPDcI”; (Identify, Prioritize, Design (comprehensive design) and Implement) is proposed

in order to address repair development needs. Also, in this dissertation, discussed GT parts used

for power generation parts and their repair needs. In the methodology section a new DFSS

approach is described. Finally a case study is presented to demonstrate the use of the proposed

approach.

Page 14: A New Six Sigma Implementation Approach For Power

3

1.2 Difference Between Traditional DFSS And Proposed DFSS Approach

Table 2 outlines the difference between the most traditionally used DFSS approach

(DMADV) verses proposed DFSS approach called as IPDcI.

The proposed DFSS approach do not require pilot design and validation phase which saves

significant amounts of time and cost for the end customers- the power plant sites.

Table 2 Traditional DFSS Vs Proposed DFSS

Difference between traditionally used DFSS approach and newly developed

IPDcI approach

Traditional New Difference

DMADV IPDcI

Define Identify Traditional- Initiate, scope and plan the project.

New-In this step, geographical region needs are

obtained and studied to define and initiate the

task as opposed to traditional method.

Data on Failure modes of the power generation

GT parts collected up front and categorized the

modes based on their type and root cause.

Measure Prioritize Traditional- Understand customer requirements

and generate specifications.

New- Repair requirements, emergent needs are

determined to create repair development plan

and a preliminary business case is also created

along with potential technical and business

risks.

Analyze Not Applicable Traditional-Develop design concepts based on

measure data findings. Analyze the data to

make generate concepts.

New- Does not exist

Design Comprehensive

design

Traditional-Develop detailed design and

validation plan. Detailed product testing along

with a pilot design released. Very time

consuming and expensive step.

Page 15: A New Six Sigma Implementation Approach For Power

4

Difference between traditionally used DFSS approach and newly developed

IPDcI approach

Traditional New Difference

DMADV IPDcI

New- Repair concepts for GT parts are

brainstormed and developed.

A business case is updated to decide "no" or

"no go" for the program; this step is not

considered in the traditional DFSS approach.

If the business case is acceptable then detailed

design for a selected repair concept is executed

A minimum amount of testing such as dynamic

lab testing and material property testing usually

takes place.

A statistical probabilistic lifing approach using

past engine test results along with new material

test and lab tests data for final repair geometry

is used to predict failure rate for the fleet. This

evaluation acts as validation for the repaired

part.

There is no validation phase or pilot design

requirement, after the design phase; repair

process can be directly implemented for

production.

Validate Implement Traditional- Usually for validation of parts

requires product and or service process testing

and it takes several months or sometimes years

to complete validation of the product or service

process.

New- Few initial sets are repaired. Process

capability and statistical process control

activities are performed in this step.

Repair shop qualifications are performed and

conditional or un conditional release of the

manufacturing process takes place.

Based on initial three sets of repair, a feedback

regarding repair cost models and failure modes

given back to the program office to improve

the repair process in the future if required.

Page 16: A New Six Sigma Implementation Approach For Power

5

1.3 Expected Benefits Of Proposed DFSS Approach

A comprehensive approach which does not require a unit or engine test.

Shorter repair development cycles from identification to implementation.

Increased repair warranty benefits.

Reduction in premature failure (early life) of the repair parts and reduced scrap rates.

Less impact on gas turbine performance and efficiency.

Life extension of repair parts can be achieved.

Increased end customer satisfaction (power plant sites).

Usually no pilot design, the repair design could be directly implemented.

1.4 Contribution To The Proposed DFSS Approach

Proposed a new DFSS approach for power generation repair processes with specific

applications to gas turbines.

Developed a framework or cycle for new DFSS approach.

Discussed and developed detailed steps within the framework or cycle.

Proposed six sigma tools that can be used during proposed DFSS various steps.

Developed statistical probabilistic life assessment (PLA) approach for validation of the

repair concepts.

Completed a case study: Compressor stator vane repair using proposed DFSS approach

Demonstrated use of PLA step by step for the case study.

PLA approach was compared with a classical dynamics problem to determine the validity

of the methodology.

Page 17: A New Six Sigma Implementation Approach For Power

6

CHAPTER 2 SIX SIGMA LITERATURE REVIEW

2.1 Methods For Literature Survey

An extensive six sigma literature survey was performed in order to investigate and explore

the ways and applications of applying six sigma methods and approaches to improve the quality

and performance of the products and services. Below were the objectives of the literature survey,

Explore various six sigma methods and approaches presently being used for different

industries.

Once above step gets completed; check for any six sigma method approach that is

presently available or little modifications can be used for power generation GT repair

processes.

Based on the literature survey, the research gaps related to the topic under consideration were

identified. Below were the methods used for the literature survey,

Surveyed research articles/journal publications/conference proceedings available in the

industrial engineering domain with a main focus upon quality management, system or

technologies.

Surveyed doctoral and master’s thesis information available in the public domain from

the universities with the main focus upon quality management, system or technologies.

Surveyed power generation companies such as GE, Siemens, MHI, Rolls Royce, Alstom

white papers, articles and any information available in the public domain related to the

use of six sigma methods and techniques applied to the GT components.

Page 18: A New Six Sigma Implementation Approach For Power

7

The process of surveying journal articles began with a search for all industrial engineering

journals available in the public domain, then journals were selected which had more focus upon

quality management, system and or technology areas (e.g. ASQ journal of quality management,

quality technology, production and operations management and international journal lean and six

sigma) as shown in the Figure 1.0.

In addition, rankings of the journals were also checked available in the public domain (see

Figure 2.0) so as to emphasize for initial scrutiny of the articles.

Similar to journal article search process conference proceedings were searched for the topic

under consideration.

While surveying for prior doctoral and master’s thesis information related to quality

discipline, initial survey work began with UCF and then expanded to other universities.

Finally, power generation OEM companies white papers, articles available in the public

domain studied which had more emphasis upon quality methods and approaches.

Page 19: A New Six Sigma Implementation Approach For Power

8

Figure 1 Industrial Engineering Journals Surveyed Related to the Topic

Page 20: A New Six Sigma Implementation Approach For Power

9

Figure 2 Impact Factors - Industrial Engineering Journals Surveyed Related to the Topic

Page 21: A New Six Sigma Implementation Approach For Power

10

2.2 Summary Of Literature Survey

Overall 97 articles from various journals related to the quality and power generation

industry were surveyed to gather information on the six sigma methodologies and applications to

different industry sectors. Table 3 shows the journals and number of articles related to various

fields that discussed various six sigma methods or approaches.

Table 3 Number of Articles from Various Journals Surveyed

Journals\

Fields of

Interests

Au

tom

oti

ve

Rep

air

Pow

er G

en

New

bu

ild

Pow

er G

en

Ser

vic

e

Ele

ctro

nic

s

Aer

osp

ace

Hosp

itali

ty

Con

stru

ctio

n

Hea

lth

care

Fin

an

ce

Oth

er

Man

ufa

ctu

rin

g

Oth

er

Gen

eral

International

Journal of

Lean Six

Sigma

1 1 3 3 3

Asian

Journal on

Quality

2 1 2 4

International

Journal of

Quality &

Reliability

Management

2 1 1 2 2 1 1 4

International

Journal of

Quality

Science

1 1

Journal of

Quality in

Maintenance

Engineering

7 3 2 1 2

The TQM

Journal

1 1 2

The TQM

Magazine

1 1 9

International

Journal of

1 2 2 1 2 8

Page 22: A New Six Sigma Implementation Approach For Power

11

Journals\

Fields of

Interests

Au

tom

oti

ve

Rep

air

Po

wer

Gen

New

bu

ild

Po

wer

Gen

Ser

vic

e

Ele

ctro

nic

s

Aer

osp

ace

Ho

spit

ali

ty

Co

nst

ruct

ion

Hea

lth

care

Fin

an

ce

Oth

er

Ma

nu

fact

uri

ng

Oth

er

Gen

era

l

Six Sigma

and

Competitive

Advantage

International

Journal of

Productivity

and Quality

Management

1 1

International

Journal of

Quality

Engineering

and

Technology

International

Journal of

Quality and

Innovation

Journal

Aircraft

Engineering

and

Aerospace

Tech

2

Journal of

European

Society for

Engineering

Education

1

Quality

Management

Journal

1 5

American

Council for

an energy

efficient

economy

1 1

ASME

Proceedings

1

Page 23: A New Six Sigma Implementation Approach For Power

12

Journals\

Fields of

Interests

Au

tom

oti

ve

Rep

air

Po

wer

Gen

New

bu

ild

Po

wer

Gen

Ser

vic

e

Ele

ctro

nic

s

Aer

osp

ace

Ho

spit

ali

ty

Co

nst

ruct

ion

Hea

lth

care

Fin

an

ce

Oth

er

Ma

nu

fact

uri

ng

Oth

er

Gen

era

l

Combustion,

Fuels and

Emissions

Journal of

scientific and

industrial

research

1

Total 2 4 8 6 6 2 3 3 4 8 14 37

97

After reviewing various articles from several journals, a comparison among the most

relevant papers were created and shown in Table 4. The major difference appeared to be

customer agreement before product manufacturing and use of statistical analysis to justify the

product modifications. In the present dissertation, the proposed DFSS approach requires getting

the customer agreement before proceeding to the repair development process and included

probabilistic statistical method to justify the repair to predict the failure rate of the component

under consideration.

Page 24: A New Six Sigma Implementation Approach For Power

13

Table 4 Comparison Between Relevant Articles and Present Dissertation Findings

Authors\

Subjects

Article Journal/

Magazine

Yea

r

Ind

ustry

Six

Sigma

Method

Va

lidatio

n

Use of

Quality

Tools

(QFD,

VoC,

SPC)

Customer

Agreeme

nt before

Process/

Product

Manufact

ure

Proba

bilistic

Statisti

cal

Metho

ds

Min Chul

Lee,

Kwang

Ick Ahn

and

Youngbi

n Yoon

Developm

ent of Gas

Turbine

Combusti

on Tuning

Technolo

gy Using

Six Sigma

Tools

ASME

Proceeding

s

Combustio

n, Fuels

and

Emissions

, June 11–

15, 2012,

SBN: 978-

0-7918-

4468-7

2012 Power

Gen

New

Build

DFSS Y Y N N

John

Kane, Jr.,

E. I.

duPont

de

Nemours

& Co.

Using Six

Sigma to

Drive

Energy

Efficiency

Improvem

ents at

DuPont

American

Council

for an

energy

efficient

economy,

SS03_Pan

el2_Paper0

7, 2003

proceeding

s

2003 Power

Gen

New

Build

DMAIC Y Y N N

Kaushik

P,

Khanduj

a D

DM make

up water

reduction

in thermal

power

plants

using six

sigma

DMAIC

methodol

ogy

Journal of

scientific

and

industrial

research ,

vol 67, Jan

2008,

pp36-42

2008 Power

Gen

New

Build

DMAIC Y Y N N

Page 25: A New Six Sigma Implementation Approach For Power

14

Authors\

Subjects

Article Journal/

Magazine

Yea

r

Ind

ustry

Six

Sigma

Method

Va

lidatio

n

Use of

Quality

Tools

(QFD,

VoC,

SPC)

Customer

Agreeme

nt before

Process/

Product

Manufact

ure

Proba

bilistic

Statisti

cal

Metho

ds

Debasis

Das

Adhikary

,

Goutam

Kumar

Bose ,

Dipankar

Bose ,

Souren

Mitra

Multi

criteria

FMECA

for coal-

fired

thermal

power

plants

using

COPRAS-

G

Internation

al Journal

of Quality

&

Reliability

Manageme

nt, Vol. 31

Iss: 5,

pp.601 -

614

2014 Power

Gen

New

Build

DMAIC Y Y N N

Tore

Markeset

, Jorge

Moreno‐Trejo,

Rajesh

Kumar

Maintena

nce of

subsea

petroleum

productio

n systems:

a case

study

Journal of

Quality in

Maintenan

ce

Engineerin

g, Vol. 19

Iss: 2,

pp.128 -

143

2013 Power

Gen

Servic

e

DMAIC Y Y N N

D.

Papachri

stos, V.

Tsoukala

s, J.

Vlachogi

annis

Total

quality

plan

applied in

the

Hellenic

power

productio

n process

The TQM

Magazine,

Vol. 16

Iss: 2,

pp.136 -

144

2004 Power

Gen

Servic

e

DMAIC Y Y N N

E.V.

Gijo,

Ashok

Sarkar

Applicatio

n of Six

Sigma to

improve

the quality

of the

road for

wind

turbine

installatio

The TQM

Journal,

Vol. 25

Iss: 3,

pp.244 -

258

2013 Power

Gen

Servic

e

DMAIC Y Y N N

Page 26: A New Six Sigma Implementation Approach For Power

15

Authors\

Subjects

Article Journal/

Magazine

Yea

r

Ind

ustry

Six

Sigma

Method

Va

lidatio

n

Use of

Quality

Tools

(QFD,

VoC,

SPC)

Customer

Agreeme

nt before

Process/

Product

Manufact

ure

Proba

bilistic

Statisti

cal

Metho

ds

n

Pawan

Jaglan;

Dinesh

Khanduj

a;

Parbhaka

r

Kaushik

Capacity

waste at

thermal

power

plants in

India: a

Six Sigma

perception

Int. J. of

Six Sigma

and

Competitiv

e

Advantage

, 2013

Vol.8,

No.1,

pp.22 - 33

2013 Power

Gen

Servic

e

DMAIC Y Y N N

S.M.

Saeed

"The

Repair

and

Overhaul

of Gas

Turbines:

Some

Notes on

the

Organizati

on and

Facilities

Used in

the

Maintena

nce of Jet

Engines",

Aircraft

Engineerin

g and

Aerospace

Technolog

y, Vol. 25

Iss: 7,

pp.200 -

201

2006 Aeros

pace

DMAIC

/DFSS

Y Y N N

Oguzhan

Yilmaz,

Dominic

Noble,

Nabil

N.Z.

Gindy,

Jian Gao

A study of

turbomac

hinery

componen

ts

machining

and

repairing

methodol

ogies",

Aircraft

Engineerin

g and

Aerospace

Technolog

y, Vol. 77

Iss: 6,

pp.455 -

466

2005 Aeros

pace

DMAIC

/DFSS

Y Y N N

Page 27: A New Six Sigma Implementation Approach For Power

16

Authors\

Subjects

Article Journal/

Magazine

Yea

r

Ind

ustry

Six

Sigma

Method

Va

lidatio

n

Use of

Quality

Tools

(QFD,

VoC,

SPC)

Customer

Agreeme

nt before

Process/

Product

Manufact

ure

Proba

bilistic

Statisti

cal

Metho

ds

Aircraft

Engineeri

ng and

Aerospace

Technolo

gy

Johnson

M,

Dubikov

sky S

Incorporat

ing Lean

Six Sigma

into an

Aviation

Technolo

gy

Program

Journal of

European

Society for

Engineerin

g

Education

-SEFI,

2015

2015 Aeros

pace

DMAIC

/DFSS

Y Y N N

Premarat

ne

Samaran

ayake,

Senevi

Kiridena,

Aircraft

maintenan

ce

planning

and

schedulin

g: an

integrated

framewor

k

Journal of

Quality in

Maintenan

ce

Engineerin

g, Vol. 18

Iss: 4,

pp.432 -

453

2012 Aeros

pace

DMAIC Y Y N N

Ernest

Emeka

Izogo ,

Ike-

Elechi

Ogba

Service

quality,

customer

satisfactio

n and

loyalty in

automobil

e repair

services

sector

Internation

al Journal

of Quality

&

Reliability

Manageme

nt, Vol. 32

Iss: 3,

pp.250 -

269

2015 Auto

motiv

e

DMAIC N Y N N

Min

Zhang ,

Yueyue

Xie ,

Lili

Huang ,

Service

quality

evaluation

of car

rental

industry

Internation

al Journal

of Quality

&

Reliability

Manageme

2013 Auto

motiv

e

DMAIC N Y N N

Page 28: A New Six Sigma Implementation Approach For Power

17

Authors\

Subjects

Article Journal/

Magazine

Yea

r

Ind

ustry

Six

Sigma

Method

Va

lidatio

n

Use of

Quality

Tools

(QFD,

VoC,

SPC)

Customer

Agreeme

nt before

Process/

Product

Manufact

ure

Proba

bilistic

Statisti

cal

Metho

ds

Zhen He in China nt, Vol. 31

Iss: 1,

pp.82 -

102

Hakeem

Ur

Rehman,

Muham

mad

Asif,

Muham

mad

Aamir

Saeed,

Muham

mad

Asim

Akbar,

Muham

mad

Usman

Awan,

Applicatio

n of Six

Sigma at

cell site

constructi

on: a case

study

Asian

Journal on

Quality,

Vol. 13

Iss: 3,

pp.212 -

233

2012 Const

ructio

n

DMAIC N Y N N

Clement

L.W.

Wong,

Albert

H.C.

Tsang,

T.S.

Chung

A

methodol

ogy for

availabilit

y

assessmen

t of tunnel

designs

Internation

al Journal

of Quality

&

Reliability

Manageme

nt, Vol. 23

Iss: 1,

pp.60 - 80

2006 Const

ructio

n

DFSS N Y N N

Salman

T. Al‐Mishari,

Saad

Suliman

"Integrati

ng Six‐Sigma

with other

reliability

improvem

ent

methods

in

Journal of

Quality in

Maintenan

ce

Engineerin

g, Vol. 14

Iss: 1,

pp.59 - 70

2008 Other

Manu

factur

ing

DMAIC Y Y N N

Page 29: A New Six Sigma Implementation Approach For Power

18

Authors\

Subjects

Article Journal/

Magazine

Yea

r

Ind

ustry

Six

Sigma

Method

Va

lidatio

n

Use of

Quality

Tools

(QFD,

VoC,

SPC)

Customer

Agreeme

nt before

Process/

Product

Manufact

ure

Proba

bilistic

Statisti

cal

Metho

ds

equipment

reliability

and

maintenan

ce

applicatio

ns",

Journal of

Quality in

Maintena

nce

Engineeri

ng

Werner

Timans ,

Kees

Ahaus ,

Jiju

Antony

Six Sigma

methods

applied in

an

injection

moulding

company

Internation

al Journal

of Lean

Six Sigma,

Vol. 5 Iss:

2, pp.149 -

167

2014 Other

Manu

factur

ing

DMAIC Y Y N N

E.V. Gijo

,

Shreeran

ga Bhat ,

N.A.

Jnanesh

Applicatio

n of Six

Sigma

methodol

ogy in a

small-

scale

foundry

industry

Internation

al Journal

of Lean

Six Sigma,

Vol. 5 Iss:

2, pp.193 -

211

2014 Other

Manu

factur

ing

DMAIC Y Y N N

Ploytip

Jirasukpr

asert ,

Jose

Arturo

Garza-

Reyes ,

Vikas

Kumar ,

Ming K.

Lim

A Six

Sigma and

DMAIC

applicatio

n for the

reduction

of defects

in a

rubber

gloves

manufactu

ring

process

Internation

al Journal

of Lean

Six Sigma,

Vol. 5 Iss:

1, pp.2 -

21

2014 Other

Manu

factur

ing

DMAIC Y Y N N

Page 30: A New Six Sigma Implementation Approach For Power

19

Authors\

Subjects

Article Journal/

Magazine

Yea

r

Ind

ustry

Six

Sigma

Method

Va

lidatio

n

Use of

Quality

Tools

(QFD,

VoC,

SPC)

Customer

Agreeme

nt before

Process/

Product

Manufact

ure

Proba

bilistic

Statisti

cal

Metho

ds

Sukhwin

der Singh

Jolly ,

Bikram

Jit Singh

An

approach

to

enhance

availabilit

y of

repairable

systems: a

case study

of SPMs

Internation

al Journal

of Quality

&

Reliability

Manageme

nt, Vol. 31

Iss: 9,

pp.1031 -

1051

2014 Other

Manu

factur

ing

DMAIC Y Y N N

Sushil

Kumar,

P.S.

Satsangi,

D.R.

Prajapati

Improvem

ent of

Sigma

level of a

foundry: a

case study

The TQM

Journal,

Vol. 25

Iss: 1,

pp.29 - 43

2013 Other

Manu

factur

ing

DMAIC Y Y N N

Francesc

o

Aggogeri

, Marco

Mazzola,

James

O'Kane

Implemen

ting DFSS

to

increase

the

performan

ce level of

an

extrusion

process

Int. J. of

Six Sigma

and

Competitiv

e

Advantage

, 2009

Vol.5,

No.1,

pp.10 - 28

2009 Other

Manu

factur

ing

DFSS Y Y N N

Kioumar

s

Paryani,

Ali

Masoudi,

and

Elizabeth

Cudney

QFD

Applicatio

n in the

Hospitalit

y

Industry:

A Hotel

Case

Study

Quality

Manageme

nt Journal

- January

2010 , vol

17, #1

2011 Hospi

tality

DMAIC N Y N N

Robert E.

Carter,

Subhash

C.

Lonial,

and P. S.

Raju

Impact of

Quality

Managem

ent

on

Hospital

Performan

Quality

Manageme

nt Journal

-Oct 2010

, vol 17,

#4

Healt

hcare

DMAIC N Y N N

Page 31: A New Six Sigma Implementation Approach For Power

20

Authors\

Subjects

Article Journal/

Magazine

Yea

r

Ind

ustry

Six

Sigma

Method

Va

lidatio

n

Use of

Quality

Tools

(QFD,

VoC,

SPC)

Customer

Agreeme

nt before

Process/

Product

Manufact

ure

Proba

bilistic

Statisti

cal

Metho

ds

ce:

An

Empirical

Examinati

on

Rahul

Panat* ,

Valentin

a

Dimitrov

a , Tamil

Selvy

Selvamu

niandy ,

Kazuhik

o Ishiko ,

Dennis

Sun

The

applicatio

n of Lean

Six Sigma

to the

configurat

ion

control in

Intel’s

manufactu

ring R&D

environm

ent

Internation

al Journal

of Lean

Six Sigma,

Vol. 5 Iss:

4, pp.444 -

459

2014 Electr

onics

DMAIC Y Y N N

George

Besseris

Multi-

factorial

Lean Six

Sigma

product

optimizati

on for

quality,

leanness

and

safety: A

case study

in food

product

improvem

ent

Internation

al Journal

of Lean

Six Sigma,

Vol. 5 Iss:

3, pp.253 -

278

2014 Hospi

tality

DMAIC N Y N N

Page 32: A New Six Sigma Implementation Approach For Power

21

Authors\

Subjects

Article Journal/

Magazine

Yea

r

Ind

ustry

Six

Sigma

Method

Va

lidatio

n

Use of

Quality

Tools

(QFD,

VoC,

SPC)

Customer

Agreeme

nt before

Process/

Product

Manufact

ure

Proba

bilistic

Statisti

cal

Metho

ds

Chuen‐Sheng

Cheng,

Chi‐Ming

Kuan,

Research

on

product

reliability

improvem

ent by

using

DMAIC

process: A

case study

of cold

cathode

fluorescen

t lamp

Asian

Journal on

Quality,

Vol. 13

Iss: 1,

pp.67 - 76

2012 Electr

onics

DMAIC Y Y N N

Ayon

Chakrab

orty,

Michael

Leyer

Developin

g a Six

Sigma

framewor

k:

perspectiv

es from

financial

service

companie

s

Internation

al Journal

of Quality

&

Reliability

Manageme

nt, Vol. 30

Iss: 3,

pp.256 -

279

2013 Finan

ace

DMAIC N Y N N

Jiju

Antony,

Anmol

Singh

Bhuller,

Maneesh

Kumar,

Kepa

Mendibil

, Douglas

C.

Montgo

mery

Applicatio

n of Six

Sigma

DMAIC

methodol

ogy in a

transactio

nal

environm

ent

Internation

al Journal

of Quality

&

Reliability

Manageme

nt, Vol. 29

Iss: 1,

pp.31 - 53

2012 Finan

ace

DMAIC N Y N N

Page 33: A New Six Sigma Implementation Approach For Power

22

Authors\

Subjects

Article Journal/

Magazine

Yea

r

Ind

ustry

Six

Sigma

Method

Va

lidatio

n

Use of

Quality

Tools

(QFD,

VoC,

SPC)

Customer

Agreeme

nt before

Process/

Product

Manufact

ure

Proba

bilistic

Statisti

cal

Metho

ds

Alexandr

os G.

Psychogi

os, Jane

Atanasov

ski,

Loukas

K.

Tsironis

Lean Six

Sigma in

a service

context: A

multi‐factor

applicatio

n

approach

in the

telecomm

unications

industry

Internation

al Journal

of Quality

&

Reliability

Manageme

nt, Vol. 29

Iss: 1,

pp.122 -

139

2012 Electr

onics

DMAIC Y Y N N

Sabina

Potra;

Adrian

Pugna

DFSS in

marketing

:

designing

an

innovative

value co-

creation

campaign

Int. J. of

Six Sigma

and

Competitiv

e

Advantage

, 2015

Vol.9,

No.1,

pp.21 - 36

2015 Finan

ace

DFSS N Y N N

Shreeran

ga Bhat;

N.A.

Jnanesh

Enhancin

g

performan

ce of the

health

informatio

n

departmen

t of a

hospital

using lean

Six Sigma

methodol

ogy

Int. J. of

Six Sigma

and

Competitiv

e

Advantage

, 2013

Vol.8,

No.1,

pp.34 - 50

2013 Healt

hcare

DMAIC N Y N N

P.

Malliga,

S.P.

Srinivasa

n

The stock

service

improvem

ent by the

deployme

Int. J. of

Six Sigma

and

Competitiv

e

2007 Finan

ace

DMAIC N Y N N

Page 34: A New Six Sigma Implementation Approach For Power

23

Authors\

Subjects

Article Journal/

Magazine

Yea

r

Ind

ustry

Six

Sigma

Method

Va

lidatio

n

Use of

Quality

Tools

(QFD,

VoC,

SPC)

Customer

Agreeme

nt before

Process/

Product

Manufact

ure

Proba

bilistic

Statisti

cal

Metho

ds

nt of Six

Sigma

Advantage

, 2007

Vol.3,

No.2,

pp.103 -

119

Jaap Van

Den

Heuvel,

Ronald

J.M.M.

Does,

Henk De

Koning

Lean Six

Sigma in

a hospital

Int. J. of

Six Sigma

and

Competitiv

e

Advantage

, 2006

Vol.2,

No.4,

pp.377 -

388

2006 Healt

hcare

DMAIC N Y N N

Bikram

Jit Singh

, Yash

Bakshi

Optimizin

g backup

power

systems

through

Six

Sigma:

An Indian

case study

of diesel

genset

Internation

al Journal

of Lean

Six Sigma,

Vol. 5 Iss:

2, pp.168 -

192

2014 Other DFSS Y Y N N

Amir

Saeed

Noorami

n, Vahid

Reza

Ahouei,

Jafar

Sayareh

A Six

Sigma

framewor

k for

marine

container

terminals

Internation

al Journal

of Lean

Six Sigma,

Vol. 2 Iss:

3, pp.241 -

253

2011 Other DMAIC Y Y N N

Page 35: A New Six Sigma Implementation Approach For Power

24

Authors\

Subjects

Article Journal/

Magazine

Yea

r

Ind

ustry

Six

Sigma

Method

Va

lidatio

n

Use of

Quality

Tools

(QFD,

VoC,

SPC)

Customer

Agreeme

nt before

Process/

Product

Manufact

ure

Proba

bilistic

Statisti

cal

Metho

ds

Nicholas

Roth,

Matthew

Franchett

i

Process

improvem

ent for

printing

operations

through

the

DMAIC

Lean Six

Sigma

approach:

A case

study

from

Northwest

Ohio,

USA

Internation

al Journal

of Lean

Six Sigma,

Vol. 1 Iss:

2, pp.119 -

133

2010 Other DMAIC Y Y N N

Ching‐Kun Lin,

Hsien‐Ching

Chen,

Rong‐Kwei Li,

Ching‐Piao

Chen,

Chih‐Hung

Tsai

Research

on

Increasing

the

Productio

n Yield

Rate by

Six Sigma

Method:

A Case of

SMT

Process of

Main

Board

Asian

Journal on

Quality,

Vol. 10

Iss: 1, pp.1

- 23

2009 Other DMAIC Y Y N N

Jacquelin

e

Blackmo

re, Alex

Douglas

Towards a

“better”

University

: the Use

of the

EFQM

Model in

a UK

Higher

Education

Institution

Asian

Journal on

Quality,

Vol. 4 Iss:

2, pp.1 -

15

2003 Other DMAIC Y Y N N

Page 36: A New Six Sigma Implementation Approach For Power

25

Authors\

Subjects

Article Journal/

Magazine

Yea

r

Ind

ustry

Six

Sigma

Method

Va

lidatio

n

Use of

Quality

Tools

(QFD,

VoC,

SPC)

Customer

Agreeme

nt before

Process/

Product

Manufact

ure

Proba

bilistic

Statisti

cal

Metho

ds

Debapra

yag

Chaudhu

ri, Arup

Ranjan

Mukhopa

dhyay,

Sadhan

Kumar

Ghosh

Assessme

nt of

engineerin

g colleges

through

applicatio

n of the

Six Sigma

metrics in

a State of

India

Internation

al Journal

of Quality

&

Reliability

Manageme

nt, Vol. 28

Iss: 9,

pp.969 -

1001

2011 Other DMAIC N Y N N

Rupa

Mahanti,

Jiju

Antony,

Six Sigma

in the

Indian

software

industry:

some

observatio

ns and

results

from a

pilot

survey

The TQM

Journal,

Vol. 21

Iss: 6,

pp.549 -

564

2009 Other DMAIC N Y N N

Lawrenc

e O.

Jenicke,

Anil

Kumar,

Monica

C.

Holmes

A

framewor

k for

applying

six sigma

improvem

ent

methodol

ogy in an

academic

environm

ent

The TQM

Journal,

Vol. 20

Iss: 5,

pp.453 -

462

2008 Other DMAIC N Y N N

Andrius

Kubilius;

Keith

Winfrey;

Carrie

Mayer;

Gregory

Applying

Lean Six

Sigma

tools to

reduce the

rate of

slips, trips

Int. J. of

Six Sigma

and

Competitiv

e

Advantage

, 2015

2015 Other DMAIC N Y N N

Page 37: A New Six Sigma Implementation Approach For Power

26

Authors\

Subjects

Article Journal/

Magazine

Yea

r

Ind

ustry

Six

Sigma

Method

Va

lidatio

n

Use of

Quality

Tools

(QFD,

VoC,

SPC)

Customer

Agreeme

nt before

Process/

Product

Manufact

ure

Proba

bilistic

Statisti

cal

Metho

ds

Johnson;

Teena

Wilson

and falls

for Joint

Commissi

on field

staff

Vol.9,

No.1,

pp.37 - 55

Muthusw

amy

Shanmug

araja; M.

Nataraj;

Nallasam

y

Gunasek

aran

Total

performan

ce

excellence

- a model

to

implemen

t Six

Sigma in

service

organisati

ons

Int. J. of

Six Sigma

and

Competitiv

e

Advantage

, 2012

Vol.7,

No.2/3/4,

pp.209 -

242

2012 Other DMAIC Y Y N N

Ming-

Chang

Lee, To

Chang

Developin

g a lean

design for

Six Sigma

through

supply

chain

methodol

ogy

Int. J. of

Productivit

y and

Quality

Manageme

nt, 2010

Vol.6,

No.4,

pp.407 -

434

2010 Other DMAIC N Y N N

Ghunaki

kar S

A new

Six Sigma

DFSS

approach

for

overhauli

ng of

service

run

power

generatio

n parts

PhD

Thesis

2015 Powe

r Gen

Servi

ce

DFSS N Y Y Y

Page 38: A New Six Sigma Implementation Approach For Power

27

2.3 Key Finding For Literature Survey

As mentioned in section 2.2, overall 97 relevant journal articles related to six sigma

methods and approaches with practical applications to various fields were studied available in

the public domain.

The following paragraphs discuss the key findings of the six sigma literature survey.

I] Journal Articles/Conference Proceedings literature survey:

Arumugam V., Antony J., and Linderman K., 2014, systematically reviewed and

synthesized the academic research on six sigma and business performance. The article discussed

various six sigma approaches required for different business models used by the industries such

as aerospace, automotive, healthcare. The main finding from this article was the use of

traditional six sigma approaches and how they benefit the businesses.

Watson G., DeYong C., 2010, in their article described the historical approach to

concurrent engineering (CE) which has been used by product line management by various

organizations. The paper pointed out the need for rigorous examination of logical six sigma

models using DMAIC/DFSS methods that are proposed for guiding the practitioners while using

quality methods both for products engineering and business systems. The authors suggested

almost unique DFSS models for various industries.

Snee R, 2010, assessed lean six sigma methods and approaches to identify important

advances over the last 10 to 15 years and discussed emerging trends that suggested how the six

sigma methodologies need to evolve. The author found that organizations have many different

improvement needs that require objectives and methods contained in the lean and six sigma

Page 39: A New Six Sigma Implementation Approach For Power

28

methodologies (DMAIC/DFSS). The author’s findings suggested that improvement was most

effective when approached in an holistic manner addressing improvement in all parts of the

organization using an holistic improvement methodology which required a customized lean six

sigma DFSS approach.

Pulakanam V., 2012, mentioned that in the early 1990s several empirical studies have

been undertaken linking quality efforts to organizational performance such as total quality

management (TQM) and six sigma. The author claimed that the implementation of six sigma

delivered an average savings of 1.7 percent of revenues over the implementation period and

returned more than $2 in savings per dollar invested on Six Sigma. The author has shown the

benefits of use of DMAIC and DFSS six sigma methods to the organizations. However there is

no specific mention of the power generation industry.

Al‐Mishari S., Suliman S., 2008, reported in their paper weaknesses with existing

equipment reliability improvement methods through their integration into the six‐sigma DMAIC

methodology. The value of their paper lies in the introduction of six‐sigma into equipment

reliability/maintenance applications which was quite original since this methodology has

traditionally been limited to manufacturing. The outcome of this paper was of significant value

as it opens up a new perspective into the development of reliability improvement measures for

plant equipment.

Reosekar R., Pohekar S., 2014, authors’ study involved an analysis of 179 research

articles published from 1995 to 2011 in 52 selected reputable journals. The selected articles were

classified by time distribution of articles, research methodology, research stream, authorship

patterns, sector-wise focus of articles, integration with other manufacturing philosophies, and

Page 40: A New Six Sigma Implementation Approach For Power

29

implementation status and performance measurement of the models. Again, there was no

specific mention of the power generation industry.

Min L., Ahn K., Yoon Y., 2012, used DIDOV (Define, Identify, Design, Optimize and

Verify) DFSS six sigma approach to design power generation gas turbine combustion parts. In

the Define phase, the NOx reduction target was set, then the status of the power plant was

diagnosed in the identify phase. During the design phase important control parameters to meet

the defined target were determined based on the analysis of the correlation between the control

parameters and NOx emissions. For the optimize phase, the optimum condition was determined

using one of the six sigma tools. During the final phase the optimum condition parameters were

verified by applying the condition to the gas turbine combustion tests. This new six sigma DFSS

approach resulted in reduction of NOx emissions by 70% and the standard deviation was

improved by 60%. This was a very good example of the application of the DFSS approach for

new build products of power generation gas turbine parts.

Dubikovsky J, 2015, has presented incorporation of six sigma methods into the aviation

gas turbine engines which benefited aircraft engine manufactures’ in several ways with design,

manufacturing, purchasing etc.

Kaushik P. and Khanduja D., 2008, have used the six sigma method in a thermal power

plant for energy conservation during DM (de mineralize) water process. They found that 0.1%

increase in DM water consumption increases power generation cost by Indian Rs. 82.82 lakh

annually. They also mentioned that the use of six sigma recommendations brought down the

requirements for makeup water from 0.9% to 0.54% MCR accruing it with comprehensive

energy savings of Indian Rs. 304.77 lakh annually.

Page 41: A New Six Sigma Implementation Approach For Power

30

Kane J., 2003, while working at DuPont applied six sigma problem methodologies to a

variety of business, technical, transactional, and process problems across the organization. He

applied six sigma methods and tools to analyze energy conversion processes such as steam

boiler, turbine generator, central refrigeration, compressed air, and HVAC systems. The author

mentioned that DuPont was able to gain and maintain remarkable energy savings using six sigma

methods. Author also applied six sigma methods to energy utilization processes such as the

heating and refining during manufacturing process. It appears that the six sigma energy project

savings of over $250,000 annually for an individual project. The author has also discussed the

six sigma methodology and presented case studies of several energy efficiency projects those

were succeeded.

Fouquet J., 2007, mentioned in the article the use of Lean Product Development (LPD)

and Design for Six Sigma (DFSS) approaches to satisfy customer expectations for small

industries. The author’s study was focused on identifying various dissimilarities and similarities

between six sigma methodologies and the correlation between them. This comparison showed by

the author is of high importance to six sigma practitioners while deciding on a strategy for their

product development. LPD and DFSS methodologies helped to reduce waste and development

time and increased the quality of a product in the beginning of the product development.

Ngapuli I., Sinisuka, H. and Nugraha, 2013, presented an approach to predict the life

cycle cost (LCC) on the power generation operating engines The article was mainly related to

estimating the total cost of ownership which included project or asset acquisition cost,

operational and maintenance cost, disposal cost. The interesting point was noticed that LCC cost

estimation included deterministic costs (such as acquisition costs, improvement costs and

Page 42: A New Six Sigma Implementation Approach For Power

31

disposal costs) and probabilistic (such as failure cost, spare, repair, downtime cost and gross

margin) cost. This was the first article that depicted usage of six sigma tools that could be

applicable to the present dissertation discussed in this report.

Premaratne S. and Senevi K., 2012, presented an approach using the six sigma frame

work for aircraft maintenance and repair planning and scheduling. Although the presented

framework was mainly applicable to the aerospace industry, however some of the steps could be

used by other industry sectors including power generation.

Andrew T., Barton R., Byard P., 2008, have discussed an integrated six sigma

maintenance (SSM) model for the manufacturing industry mainly for the UK manufacturing

sector. The proposed six sigma model combines contemporary business management techniques

along with TQM strategies and provides repair and maintenance managers and engineers a

strategic framework to increase efficiency and output.

Yamashina H., Mizuyama H., Byard P., 1998, in their article presented how the number

of short stops could be reduced by placing inspection and repair stations strategically for an

automated assembly line. They used the DMAIC methodology to achieve the change. Authors

developed an algorithm to optimize the steps during the improve phase to solve the assembly

sequence issue. Again the methodology developed to optimize the sequence was specific to

automate an assembly system.

Bañuelas R., Antony J., 2004, have presented six sigma frameworks for software design

processes. This was a unique six sigma methodology applicable to software designing. They

Page 43: A New Six Sigma Implementation Approach For Power

32

have clarified some of the myths of their methodology and suggested practical challenges

However their approach is not suitable for the power generation industry.

Gijo E., Sarkar A., 2013, in their article they presented the DMAIC methodology for the

development of wind farm roads, manufacturing, installation and service of windmills. Even

though this particular paper was related to power generation service industry however, no new

six sigma approach was developed.

Aggogeri F., Mazzola M., O'Kane J., 2009, in their article presented a DFSS

methodology to improve business performance and customer satisfaction at a small

manufacturing company. They designed an extrusion process by applying project management,

along with DFSS steps such as brainstorming and statistical tools (ANOVA, DOE). An

important finding to notice from this article was the use of various quality tools that could be

used for DFSS steps.

Shahin A., 2008, in the article presented a survey for Design for Six Sigma (DFSS)

methods used by world class companies. The author’s key finding was the companies’ use of a

unique DFSS approach suitable to their application, in some cases creating a new DFSS

approach. This finding confirms that power generation repair industry requires a unique DFSS

approach to suit the business needs.

Booysen C., Heyns P., Hindley M., Scheepers R., 2015, presented a probabilistic lifing

approach as a six sigma tool that can be used in fatigue life prediction for a steam turbine blade

subjected to dynamic loadings. They used finite element analysis models of the blade to generate

the transient response of the blades. The authors also mentioned use of random curve data fitting

Page 44: A New Six Sigma Implementation Approach For Power

33

for material properties using finite element analysis results. They also used confidence intervals

in statistical models to account for uncertainty in the material properties. However, this approach

can only be applied to new products, as in the paper there was no mention about but repair

processes applied to the steam turbine parts.

Zhao J., 1995, presented a generic probabilistic life evaluation model that can be used as

a six sigma tool for part life estimations. The author specifically developed the approach for

rotorcrafts; however the framework can also be used in the power generation field. There are

lots of similarities between power generation and aircraft engine parts even though the

functionalities are different. The six sigma tool presented in the paper predicts the probabilistic

failure rate taking into considerations from design requirements, failure criteria, material

properties, analysis and test conditions using statistical probabilistic. It was assumed that all the

data used followed normal distributions. However, the particular framework presented in the

paper was very generic and mainly focused upon new build parts.

II] Doctoral and master’s theses survey:

Baral M. ULBS, 2014, aimed the research to investigate interactive phenomena of

knowledge management (KM) concepts with the six sigma methods, and how KM concepts

including updated elements could be integrated in a structured, systematic and effective way with

the six sigma framework for project deployment. The research aimed for application of KM

concepts within the Six Sigma projects deployed to the textile manufacturing process. Author

proposed a structured integrated conceptual model; namely DMAIC- KM model that could be

used for textile manufacturing. Again this was a custom six sigma method for textile

manufacturing.

Page 45: A New Six Sigma Implementation Approach For Power

34

Chakrabarthy A., 2009, in the doctoral research work presented results from two aspects.

The first concern was with the estimation of success and progress of service organizations due to

six sigma implementation. The author accomplished this activity by conducting a large-scale

survey of service organizations situated in different geographic locations. The author mentioned

that the results obtained by analyzing the responses indicated that mainly mass services have

implemented six sigma throughout the organization and they were the most successful and

progressive. The use of tools and techniques was also different among successful and less

successful organizations. Successful service organizations use a smaller tools and techniques

compared to less successful organizations. Author presented 18 cases studies in his theses which

encompass various service industries using traditional DFSS and DMAIC methods.

III] Power Generation Industries white papers/articles/information pertaining to applications of

six sigma methods and approaches while designing their products and processes:

An article from GE on gas turbine repair technology “GER-3957B” (reference 22)

described some of the repair processes and technologies currently used by GE’s Global

Inspection and Repair Services Operation used for power generation GT parts. This article

describes the repair processes such as coating, welding, brazing, drilling and destructive analysis.

Also, described in this article an approach to assess the repaired parts integrity. However, major

missing factor from the article was the failure mode identification and prediction of failure rate

after repair. In such a case six sigma DFSS approach should certainly help in order to enhance

quality of the overhauled parts and increase customer satisfaction.

Another article from GE described a DFSS approach which was DMADOV (define,

measure, analyze, design, optimize and verify) used specifically during the design of new parts

Page 46: A New Six Sigma Implementation Approach For Power

35

(reference 23). The author of the article also showed a frame work for the six sigma process

along with tools used in each step. It appeared that GE has customized the DFSS approach for

designing new build parts for power generation purposes. The article does not describe any six

sigma approach for repair process or products.

An article from Motorola (reference 24), described evolution of DFSS six sigma

approach and the author mentioned that Motorola began to quantitatively benchmark its

performance against companies that held a much stronger competitive position before using

traditional DFSS approach. The author said that after implementation of six sigma methods,

Motorola was changed and made the company very competitive with competitors. This article

presents evolution of six sigma DMAIC method and DFSS approach at Motorola.

An article from Honeywell’s Dr. D. Houston (reference 25) on a case study using

traditional DMAIC approach on simulation of software system usage, based on data elicited from

regular system users, provided a sound, quantitative basis for estimating productivity increases

and justifying upgrade investments. Honeywell is a small engine manufacturer for power

generation sector. The case study presented was for software used during new build product

design. The missing factor from the article was measurement of actual savings (business case)

and use of a control plan for monitoring variation in improved steps of the process (lacked

implementation).

2.4 Literature Survey Conclusion

Above discussions showed various six sigma methods and approaches with practical

applications to different industries in the public domain. However, there was insufficient

Page 47: A New Six Sigma Implementation Approach For Power

36

evidence found for the six sigma approaches and applications to power generation repair

processes (parts being overhauled at an intended interval). There was a need to develop a unique

six sigma approach for power generation repair products and processes, since the currently

available six sigma DFSS approaches are not adequate to design and develop repairs for the parts

used in the power generation GT industries. The major reasons for inadequacy for application to

power generation repair products and processes are; different business models involving

customers across the globe, project requirements driven by failure modes; emergent needs and

long term strategy plans required in order to address various failure modes. Usually a pilot

design is required for the product and process development using the present DFSS approach

whereas GT repair customers cannot wait for the pilot design/process to be proven. In addition a

validation (engine testing) is required for the present DFSS approach which can take several

months and with huge expense; whereas the GT repair customers cannot wait for such a long

time period and do not wish to pay for the testing. Thus there was a need to develop a quick and

robust validation approach which is a missing factor for present DFSS approach.

These GT parts even though originally designed for a certain number of cycles and hours

they still go through repair at certain time before they retire or go out of functional requirements

as described in the introduction section. Such type of business model where in which original

design expects that there will be some kind of repair required for the parts at a certain point of

time in the product life cycle requires a new DFSS approach. A new six sigma DFSS approach

should eliminate the above mentioned deficiencies from the present DFSS approach.

Page 48: A New Six Sigma Implementation Approach For Power

37

CHAPTER 3 POWER GENERATION PARTS AND FAILURE MODES

3.1 Introduction To Power Generation GT Parts

A power plant is a facility for electricity generation. It can be steam turbine or gas turbine

driven or sometimes a combination of both steam and gas turbines in cases of a combined cycle

power plant. Figure 3 shows a combined cycle power plant facility which includes several parts

in addition to steam and gas turbines such as a generator, cooling facilities, compressor,

transformers, condensers and heat recovery systems. During operation, air is taken at the gas

turbine inlet and fed through the GT unit to produce power, exhaust gas heat is utilized to heat

the water through a heat recovery steam generator and fed to the steam turbine to produce power

(electricity) which is collected at a transformer. In this dissertation, the major focus was upon the

GT part rather than steam turbine or any other power plant part.

Figure 3 A Typical Combined Cycle Power Plant Layout

Page 49: A New Six Sigma Implementation Approach For Power

38

3.2 GT Parts Familiarization And Repair Products

Power generation gas turbine (heavy duty application) mainly constitutes three modules;

compressor, combustion and turbine sections. Each section has primary parts such as blades,

stator vanes, rotors, seals, casings, in case of compressor and turbine sections. The combustion

section includes baskets, transitions, support housing and fuel nozzles as the main parts. The

Figure 4 shows a typical large gas turbine three dimensional cut section to illustrate the

complexity of the power engine.

Figure 4 Typical Large Gas Turbine 3D Section (source Siemens PG website)

Figure 5 depicts a large gas turbine assembly layout example along with various parts

that are typically overhauled at a certain point of time during the life cycle of a gas turbine.

Page 50: A New Six Sigma Implementation Approach For Power

39

Figure 5 Example Large Gas Turbine- Assembly (source Siemens PG website)

As discussed above, below are the major parts of a GT unit and discussions about these

parts along with their failure modes are presented in the subsequent sections

Compressor: Casings, Diaphragms/Stators, Blades, Seal holders, rotors

Turbine: Casings, Blades, Vanes, Ring segments, Inter stage seal housing, rotors

Combustor: Fuel nozzles, Baskets, Support housing

Typically, the GT parts are designed by an OEM for a specific number of hours and

cycles (also known as starts) before their performance degradation. In addition, they also have an

intended repair interval depending upon the type of the part. For example, typically combustion

parts can have 8,000 or 12,000 hours of operation per repair interval with maximum of 36,000 to

Page 51: A New Six Sigma Implementation Approach For Power

40

48,000 hours of service operation. Thus combustion parts can be serviced by 3 to 4 times before

they complete their intended total design life. Turbine parts usually have 48,000 to 72,000 hours

for total design life with repair intervals at every 24,000 hours and compressor parts are designed

for 96,000 hours of operation with the repair interval at every 48,000 hours. The above

mentioned design life and component repair intervals can change from one OEM to another

OEM, however primary GT components shall require repairs at some point of time during their

life cycle.

Therefore, any overhauled GT part is called a repair product and it goes under a repair

process to be functionally fit to re-operate in a GT unit.

3.3 GT Parts And Failure Modes

In this section, three major sections or modules of a GT unit sub component and their

distress modes called as failure or damage modes during service operating conditions are

described.

3.3.1 Compressor Section

Figure 6, depicts a typical cross section of a compressor GT unit; mainly it consists of

casings, rotors, stators, blades and seal holder as sub components. The purpose of the compressor

section is to deliver compressed air to the combustion section to burn fuel. Also, sometime cold

compressor air from front stages of the compressor are used for cooling purposes in the turbine

section.

Page 52: A New Six Sigma Implementation Approach For Power

41

Figure 6 Example Compressor Cross Section LGT (source gasturbinetutorial.blogspot.com-604)

Figure 7 shows a stator or diaphragm sub component of the compressor section. The

stator plays a crucial role during service; it guides the airflow through the compressor to improve

efficiency of the unit. As air passes through the stator vanes, it smoothens out the flow to

increase the pressure ratio in subsequent rotor blades and stator vanes.

Page 53: A New Six Sigma Implementation Approach For Power

42

Figure 7 Example Compressor Diaphragms or Stators LGT (source ccj-online)

Typical failure modes experienced by stators or diaphragms are shown in the Figure 8

during service operation and they can be FOD, wear, erosion and cracks due to the operating

conditions while compressing air. Usually, these failure modes are caused by high cycle fatigue

loading or impact from other objects or sometimes sand particles from the air may erode the part

surfaces.

Page 54: A New Six Sigma Implementation Approach For Power

43

Figure 8 Example of Failure Modes of Compressor Diaphragms or Stators (source ccj-online)

Figure 9 shows the seal holder subcomponent of the compressor section. The function of

the seal holder is to seal the airflow between stator and rotor parts so that there is no airflow

leakage and thus minimize performance loss to the GT unit.

Page 55: A New Six Sigma Implementation Approach For Power

44

Figure 9 Example of Compressor Seal Holder (source Siemens PG website)

The failure mode experienced by the seal holders is mainly wear as shown in the Figure

10 and can be found in the hooks where they get interfaced with the stator parts.

Figure 10 Example, Failure Modes of Compressor Seal Holders (source Siemens PG website)

Figure 11 shows a casing subcomponent of the compressor section. Casings are outside

covers which are thick in the cross section to protect the inner parts of the unit.

Page 56: A New Six Sigma Implementation Approach For Power

45

Figure 11 Example of a Compressor Casing (source oddstuffmagazine.com)

Typically casings exhibit pitting erosion and wear failure modes as shown in the Figure

12 during operating conditions.

Figure 12 Example, Failure Modes of a Compressor Casing (source ccj-online)

Page 57: A New Six Sigma Implementation Approach For Power

46

3.3.2 Turbine Section

Figure 13 below depicts a typical cross section of the turbine module of a GT unit;

mainly it consists of casings, rotor, stators, blades and inter stage seal housing as sub

components. The functionality of the turbine section parts is to expand the air so as to drive the

turbine and compressor and at the same time the turbine shaft gets attached to generator to

produce power.

Figure 13 Example Typical Cross Section of Turbine LGT (source etspower.com)

Figure 14 shows typical failure modes of turbine casing which are usually wear, erosion,

cracks and FOD. The turbine casing protects inner assembly parts similar to compressor casing

in a GT unit.

Page 58: A New Six Sigma Implementation Approach For Power

47

Figure 14 Example, Failure Modes of Turbine Casing (source Siemens PG website)

Figure 15 depicts the inter stage seal housing subcomponent of a turbine module. The

functionality of this sub component is similar to that of a seal holder to seal the air between rotor

and stator parts to minimize performance loss.

Figure 15 Example, Typical Inter Stage Seal Housing (source Siemens PG website)

Page 59: A New Six Sigma Implementation Approach For Power

48

Typically, inter stage seal housing experience wear, erosion and seal damage as failure

modes and are shown in the Figure 16.

Figure 16 Example, Failure Modes of Inter Stage Seal Housing (source Siemens PG website)

Figure 17 and 18 depict the stator vanes (single and double airfoils) sub component of the

turbine model. The function of the vanes is to guide the hot gas in the unit and improve the

efficiency of the turbine section.

Figure 17 Example of a Double Airfoil Turbine Vane (source liberdi.com)

Page 60: A New Six Sigma Implementation Approach For Power

49

Figure 18 Example of Single Airfoil Turbine Vane (source liberdi.com)

The failure modes of vanes observed to be linear cracks that can be classified as narrow

(crack width <0.15 mm) or wide (crack width >0.15 mm) gap cracks; erosion as shown in the

Figure 19.

Figure 19 Example, Failure Modes of a Turbine Vane (sourc ccj-online)

Page 61: A New Six Sigma Implementation Approach For Power

50

Turbine blade features with and without shrouds are shown in the Figure 20 and 21

respectively. The turbine blade plays a crucial role in expanding the hot gases while producing

power.

Figure 20 Example of Unshrouded Turbine Blade (source ge.com)

Figure 21 Example of Shrouded Turbine Blade (source gasturbinepower.ASME)

Page 62: A New Six Sigma Implementation Approach For Power

51

Typical failure modes for a turbine blade are radial tip crack, tip wear, platform cracks

and angel wing cracks. The typical failure modes of a turbine blade are shown in the Figures 22,

23 and 24.

Figure 22 Example, Failure Modes of a Turbine Blade- Platform, Angel Wing (source Siemens PG website)

Figure 23 Example, Failure Modes of a Turbine Blade – Tip and Airfoil ( Siemens PG website)

Page 63: A New Six Sigma Implementation Approach For Power

52

Figure 24 Example, Failure Modes of a Turbine Blade- Radial Tip & Platform Cracks (source ccj-online)

3.3.3 Combustion Section

Figure 25 shows a cross section of a typical combustion parts mainly consist of support

housing, pilot nozzles, baskets and transitions.

Figure 25 Example, Typical Cross Section of a Combustion of LGT (source power-technology.com)

Page 64: A New Six Sigma Implementation Approach For Power

53

Figure 26 shows some details of the parts fuel nozzles, basket and support housing. The

functionality of combustion parts is to support burning of fuel and contain as well as transfer hot

expanding air to the turbine section.

Figure 26 Example, Typical Parts of Combustion Section of LGT (source ccj-online)

Table 5 shows the summary of failure modes for all sections of a GT unit with a focus on

main components. GT parts typically experience these failure modes during their service

operation and require them to be overhauled during repair intervals so that they can become

functional for the next service interval.

Page 65: A New Six Sigma Implementation Approach For Power

54

Table 5 Failure Modes for Various GT Parts

GT Section Part Failure Modes

Compressor Diaphragms Airfoil- FOD, linear cracks, erosion and corrosion

Shrouds- Wear, corrosion, cracks

Seal Holders Wear

Casings Pitting erosion, small linear cracks, wear

Turbine Casings Wear, erosion, cracks, out of roundness

Interstage seal

housing

Wear, erosion, cracks, out of roundness

Vane Airfoil- FOD, craze cracks, zipper cracks, narrow and wide gap

cracks, erosion, TBC spallation

Platform- Erosion, narrow and wide gap cracks, TBC spallation

Blade Tip cracking and wear, platform erosion and cracking, TBC

spallation

Combustion Baskets Cracks in the frame and liner, bent thermocouple tubes burning

of the exit end, wear, misalignments, FOD

Fuel Nozzles Cracks, wear, oxidation,

Support Housing Cracks, wear, oxidation,

Page 66: A New Six Sigma Implementation Approach For Power

55

3.4 GT Parts Overhaul And Repair Importance And Role Of Six Sigma

During service operation GT parts experience various types of damages which can be

broadly categorizes into two; continuous operation and cyclic damages. The continuous

operation damages typically consist of oxidation, erosion, wear, FOD (foreign object damage) or

DOD (domestic object damage), HCF (high cycle fatigue) and TMF (thermal mechanical

fatigue). The cyclic damages may involve TMF (thermal mechanical fatigue), wear and erosion.

These damages can result in cracks or loss of material which depends upon several parameters

such as geographical location (Asia/ North America/Middle East or Europe etc.) of the power

generation unit, an operational anomaly. The repairable limits such as damage

(crack/FOD/DOD/erosion/oxidation) length, depth and surface area can be decided based upon

repair technology and capability of the repair facility and effect of repair on part’s integrity.

Designing of the repair limits are one of most challenging factors during overhauling. Because

any excessive repair on the parts can trigger immediate or accelerated complete failures of the

parts which may cause significant amount of financial loss to the power plant owners and gas

turbine manufacturers. Therefore, power plants and GT manufacturers negotiate on warranties

which are often very expensive. Thus overhaul and repair of the heavy duty gas turbine parts

play a very crucial role for the power generation industry.

It is known that six sigma methods can be used during the design of GT parts and there

are many journal articles available that describe the systematic use of six sigma processes such

as DMAIC as well as DFSS. However, it is required to have a six sigma approach that will work

for repair process development of GT parts to ensure the quality, lead time reduction and lower

the cost of the repaired parts.

Page 67: A New Six Sigma Implementation Approach For Power

56

CHAPTER 4 METHODOLOGY

4.1 Outline Of The Methodology

The proposed DFSS approach mainly consists of four phases; identify, prioritize, design

(comprehensive design) and implement. Figure 27 shows the skeleton of proposed DFSS

approach.

Figure 27 Proposed DFSS Approach

Mainly the DFSS approach was derived based upon operational experience across several

continents and customers’ demands. GT operations are always driven by geographical region

needs. That means power plant sites located in the Middle East, Europe, North America, South

America and Asia have different overhaul and repair requirements for the GT parts because of

types and severity of failure modes can be different from one site to another site. It is very

Page 68: A New Six Sigma Implementation Approach For Power

57

important to recognize such needs before repair development planning takes place. Once repair

needs are identified, prioritization of these requirements is required in order to determine short

term (also called as emergent) and long term needs. Based on categories of repair requirements

the next step is to determine the repair development plan and business case creation which

involves technical and commercial risks so as to continue on the program. Once repair

development trials are completed then in the final phase repair facilities should be qualified for

future orders.

4.2 Methodology Description

The six sigma approach used here was abbreviated as “IPDcI” of “IPDI” (Dc stands for

comprehensive design) as described in the section 4.1. Figure 28 shows the detailed repair

process development life cycle. It should be noticed that there was no validation phase included

since the repair process development of the GT components should be inexpensive as compared

to the new build part cost and development time so that the part would be put back into the

engine for operation. Therefore a comprehensive design phase is developed which includes

preliminary design, business case, final optimized design and verification using finite element

simulations, probabilistic life calculations (sometimes simple mechanical testing to validate the

FE models (no expensive rig or actual gas turbine unit test). The major advantage of the

comprehensive design phase is the ability to predict the failure rate using past GT test experience

and scaling those results using simulations and six sigma statistical tools (design of experiment).

The first phase, ‘Identify’ begins with customer location This matters a lot as geographical

region repair needs of the customer could be different because of extent and nature of the failure

modes on the parts. Thus during the identify phase, customers and their repair needs should be

Page 69: A New Six Sigma Implementation Approach For Power

58

determined using classical six sigma tools such as VoC (voice of the customer), SIPOC (basic

process map) for the components. The customer needs could be collected from the marketing

team, field service team and regional repair network facilities. Once all customer requirements

have been sorted out then the next step of the ‘IPDcI’ approach was to ‘Prioritize’. During this

phase emergent needs (field issues, customer repair lead time) and specific repair requirements

from various power plant sites are analyzed. This is done using the classical six sigma tool such

as a CTQ tree, Kano model and C&E (cause and effect) matrix. This phase determines the repair

product strategy for the customers (gas turbine power plant sites). Once repair product strategy is

set up then, it is required to translate the emergent needs into a priority list. This is done using

the QFD six sigma tool. The deliverable of the prioritize phase is usually a repair development

plan and preliminary business case (repair vs replacement cost, risks). The repair development

plan includes the repair trials (or technology) completion schedule, budget (cost to achieve repair

development of the part under study), manufacturing qualifications. As soon as the repair

development plan is prepared, the next important step of the proposed ‘IPDI’ cycle is the

comprehensive design (Dc) phase. The comprehensive design (Dc) is initiated with the

preliminary design in which repair concepts are brainstormed and evaluated. During

brainstorming sessions, various experts (design, materials, manufacturing, field service, budget

owners, and repair development engineers) should participate to come up with the concepts.

Once the repair concept is finalized then the business case can be updated with the proposed

repair cost. This is a ‘Go/No Go’ toll gate to decide if the repair program is feasible to move

forward or stop at this point. Again QFD is a very useful six sigma tool to make decisions during

this process. If the updated business case review gets passed then the final design phase begins.

During the final design phase FE simulations are done to evaluate mechanical integrity of the

Page 70: A New Six Sigma Implementation Approach For Power

59

repair concept. A design of experiment can be performed to optimize the repair geometry. Also,

in many cases it is required to perform small lab testing to validate FE models. This depends

upon complexity and technical risks associated with the part operation during service. In addition

sometimes a material testing is done to explore material properties such as tensile and fatigue

tests of the repaired sample specimens. Once FE simulation, lab and material test data are

collected then finally part failure rate is predicted using prior GT test data. This is usually done

via scaling the results for repair parts using probabilistic life calculations. The failure or scrap

rate for the fleet is one of the deliverables from the design phase. In addition, repair trials are

performed to check if the proposed repair process is feasible in terms of time and quality

requirements. The final phase of the “IPDcI” approach is the ‘Implement’ step in which a

customer set is identified for repair and procurement of necessary tooling and fixtures for the

repairs. The first requirement of the implement phase is the limited or conditional manufacturing

qualification in which process capability analysis is carried out to verify manufacturing

expectations. The final requirement of the ‘Implement’ phase is unconditional manufacturing

qualification in which the repair facility is allowed to continue parts’ repairs to remove limited

qualification status. However, during unconditional qualification, it is required to conduct a

capability analysis periodically to ensure the quality of the repair products and process. Figure 28

shows the power generation repair product development life cycle phases and time lines. This

product development life cycle is an average life cycle based on experience of overhauling

several power generation GT parts.

Page 71: A New Six Sigma Implementation Approach For Power

60

Figure 28 Power Generation Repair Development Life Cycle

4.3 Six Sigma Tools Used During Various Phases of New DFSS Approach

Table 6 shows the various tools that could be used during different phases of the

proposed DFSS steps.

Page 72: A New Six Sigma Implementation Approach For Power

61

Table 6 Six Sigma Tools Used During Various Phases of DFSS Approach

Identify- During the first step, as discussed in the above section (4.2), regional customer

needs are identified via voice of the customer sometimes called as voice of the repair

market segment. In addition an internal repair facility needs and field operational issues

are also gathered as part of the VoC process. A SIPOC tool is used after VoC typically to

arrange a process map for the present repair process for a given GT section or module.

Figure 29 depicts the key features of the identify phase. As discussed above, collection of

geographical repair needs and goals is the objective of the identify phase. There are four

Page 73: A New Six Sigma Implementation Approach For Power

62

categories of inputs in this phase; repair shop requirements which includes failure or

damage mode data collection during inspections that are not identified during

geographical requirements, determine repair vs replace strategy; business needs which

include cost reduction and new technology developments; geographical fleet

requirements include collection of failure or damage modes and performance issues; new

product requirements include redesigns and modifications in the fleet.

Figure 29 IPDI- Identify Phase Features

Prioritize- In this step overhaul and repair needs are prioritized using CTQ (critical to

quality) factors. Primarily CTQ factors are driven by part life, repair cost, GT

performance. Kano model and C&E (cause and effect) matrix can be used to arrange the

prioritized customer needs in a certain fashion so that they can be ranked depending upon

short or long term goals. This decides repair product or process strategy for the GT parts

under consideration. Once repair product strategy gets decided then the next step is to

prepare a repair development plan and preliminary business case. The repair development

Page 74: A New Six Sigma Implementation Approach For Power

63

plan includes various toll gates for quality checks and these toll gates are repair product

design and qualification process reviews. Process map, project plan, QFD (quality

function deployment) tools are most suitable for this purpose. Figure 30 shows the

prioritize phase key features. There are two outputs of this phase; repair development

plan and preliminary business case. For the repair development plan, there are four inputs

required such as geographical repair needs (this is the output of the identify phase),

emergent needs (forced outages), repair facility resource availability and manufacturing

requirements (mainly tooling, new repair methods). The preliminary business case

requires replacement cost, potential risks (technical and financial) and estimated repair

cost as inputs.

Figure 30 IPDI- Prioritize Phase Features

Comprehensive Design- This phase includes three steps. It begins with preliminary

design in which team members along with various discipline experts develop repair

concepts, tooling requirements, potential risks and also determine preliminary costs for

Page 75: A New Six Sigma Implementation Approach For Power

64

the concepts. Pugh’s matrix and TRIZ methods can be used for the preliminary design

and finalizing the concept. Once the final repair concept is selected the next step is to

update the business case for the cost, lead times and repair forecasts. This is really a ‘GO’

or ‘No GO’ gate in order to release the repair development program, if the business case

fails then most likely the program gets closed or requires re-evaluation of the financial

calculations or objectives of the program. Mainly the QFD tool can be used for this step.

If the business case gets approved then the next step is to pursue a detailed design. The

repair concept gets analyzed via finite element analysis and sometimes CFD

(computational fluid dynamics) modeling to estimate the part life after repair and impact

on GT performance is evaluated for the parts under consideration. Various DOE (design

of experiment) tools and capability analysis can be used as six sigma tools for this

purpose. Since there is no validation phase for the proposed DFSS approach, it is required

to estimate failure rates for the proposed repair approach. Many times it is done via

probabilistic life assessment which primarily uses existing material testing data, prior GT

test results. Typically, GT OEM companies keep the records for engine testing for all the

parts and this data along with analytical calculations can be used to predict the failure rate

for the given part under consideration. The probabilistic lifing approach saves significant

amount of time and cost as it serves the purpose of validation. Figure 31 shows the key

features of the design phase. There are three deliverables proposed from this phase which

are final repair design, risk assessment and final business case. A repair design is

finalized based on repair concept selection and repair development trials supported by

repair development plan (output of prioritize phase). It is important that the final repair

design should be validated in some cases. The validation can be done by probabilistic life

Page 76: A New Six Sigma Implementation Approach For Power

65

assessment (PLA).

Figure 31 IPDI- Design Phase Features

PLA as mentioned above uses prior testing experience on the same product and

FEA (finite element analysis) or closed form analysis calculations. The Proposed

framework for PLA is shown in the Figures 32 and 33. It must be noted that the proposed

PLA framework is only applicable to high cycle fatigue (HCF) failure mode. It has

overall eight steps and each step is discussed in the below paragraphs in detail.

Step 1: Design Requirements- In the first step prior design experience related to the part

under consideration is collected. This involves collection of data such as failure criteria,

service operating conditions, frequencies or vibratory modes of interest. It is important

that prior design models shall be studied so as to develop knowledge about the part

design under consideration.

Page 77: A New Six Sigma Implementation Approach For Power

66

Step 2: In the second step, prior power generation GT unit test data shall be collected and

studied. This includes collection of strain gage instrumentation test data and any other

data such as air flow pressure changes, temperatures during testing. In this dissertation

the major focus is upon the use of strain gage data collection and its usage for various

modes that can be used further to predict repaired part responses. The probability

distributions (PDS) shall be plotted against various modes of vibration for steady state

baseload and start or shut down transient operating conditions.

Figure 32 PLA Framework Steps 1-6

Page 78: A New Six Sigma Implementation Approach For Power

67

Figure 33 PLA Framework Steps 8-9

Step 3: Material properties of the part under consideration shall be collected which

includes elastic properties such as dynamic young’s modulus, poison’s ratio; physical

properties such as density, coefficient of thermal expansion and tensile properties such as

0.2% yield strength (YS) , ultimate tensile strength UTS. Similar to step 2, probability

distribution curves can be generated with +/- 3 sigma standard deviation for tensile

properties.

Step 4: FEA/Lab Test Data- During repair development, it is extremely difficult to

conduct another power generation GT test for a repaired part due to the cost and time.

However, for many cases it is possible to develop finite element models or some type of

closed form models to assess the repair concepts from the mechanical integrity

perspective. In some instances, laboratory testing can be done in case of more complex

repair to validate FEA models. In this step, it is proposed to develop FEA or analytical

model for the baseline as well as repair geometries. Once the FEA model is created then

dynamic strain values can be found at the repair locations and strain gage locations for

Page 79: A New Six Sigma Implementation Approach For Power

68

the baseline model. The strain gage locations can be obtained from the baseline unit

testing (step 2).

Step 5: Scale Factors- In this step scale factors are generated between repair location

dynamic strain and prior GT test strain gage location dynamic strain using the FEA

model. The FEA model is usually created for free vibration or modal analysis so as to

collect the various frequencies of vibration. The scale factors can be used to predict

service operating dynamic strains at the repair locations as it is very difficult to develop

FEA models for forced vibration or dynamic conditions during operation.

Step 6: In this step, dynamic strain distribution functions at repair locations are developed

using scale factors from step 5 for critical modes of vibration obtained from step 1.

Step 7: In this step data from step 3 and 6 is used to perform boolean (subtraction)

operations for various vibratory modes or frequencies of vibration. Probability

distribution functions for strength (material properties, step 3) and loading (step 6) for

each critical mode of vibration data is used to perform probability subtractions. PDF can

be converted to standard normal probability distributions if required due to different

scales for strength and loading curves. The subtractions of PDFs produce predictions for

probabilities of failures for each mode of vibration.

Step 8: Combined probabilities of failures- In this step all probabilities of failures are

collected for each mode of vibration and summed up to estimate combined probability of

failure for a given operating condition such as steady state or start/shutdown transients.

Once combined probabilities of failures are estimated then confidence intervals such as

Page 80: A New Six Sigma Implementation Approach For Power

69

50%, 90% or 95% can be plotted to see the variations in the failure rates. Finally these

failure rates are compared against the allowable failure rate which can be set by risk

assessment and failure cost to the power generation GT unit.

Again, the above steps and PLA is applicable to only the HCF failure mode. For

other failure modes similar to PLA can be developed and those are not covered in this

dissertation. The purpose of this PLA is to showcase an example for a failure mode. A

case study for compressor stator using this PLA is discussed in chapter 5. Figure 34

depicts the key features of the PLA framework. These key features are strength and

loading probability density functions for transient and steady state operating conditions.

Both probability distributions are required in order to predict the failure rate for the

repaired part.

Figure 34 PLA Key Attributes (source www.ewp.rpi.edu)

Page 81: A New Six Sigma Implementation Approach For Power

70

Implement- In the final phase, once the repair concept is fully developed and product

definition which includes drawings, CAD models and repair instructions are released; a

conditional qualification is performed. During limited or conditional qualification few

sets are identified for the repair of the part under consideration and capability analysis is

performed on dimensional inspections. If the data from the conditional qualification

appear to meet the manufacturing qualification requirements then the repair facility gets

un-conditionally approved to perform repairs on the future parts with statistical process

control requirements. Figure 35 shows the key features of the implement phase. This

phase is focused upon manufacturing qualifications and repair production. The

manufacturing qualifications involve final repair design drawings, generating repair

instructions and development of critical to quality dimensions from the repair

perspective. During actual production, classical statistical process control can be used

along with six sigma tools discussed in Table 6. In this dissertation, implement steps are

not discussed in detail as these are very specific to a given part. Only a general structure

is proposed for the discussion purposes to showcase key features or points to be

considered during the implement phase for GT part repair process.

Page 82: A New Six Sigma Implementation Approach For Power

71

Figure 35 IPDI- Implement Phase Features

Page 83: A New Six Sigma Implementation Approach For Power

72

CHAPTER 5 CASE STUDY: GT AXIAL COMPRESSOR

DIAPHGRAM/STATOR REPAIR

5.1 Case Study- Introduction

The case study demonstrates the use of the IPDI approach discussed in chapter 4.0. The

data used in this case study was found from information available in the public domain

(internet search). The particular case study discussed was focused upon service operated GT

compressor stator or diaphragms repair. One of the major focuses in the case study was the

use of a PLA (probabilistic lifing analysis) approach to justify the repair design so that the

stator could be directly used for field operation. Also, the case study demonstrates the one

type of loading condition in the PLA framework which is HCF (high cycle fatigue). Figure

36 shows details of the design, functionality and typical failure modes for GT compressor

stators.

Figure 36 Case Study: Introduction

Page 84: A New Six Sigma Implementation Approach For Power

73

Typically, GT compressor stators are used for 100,000 hours of operation with the major

inspections at 50,000 hours of operation. This is very common for large gas heavy duty gas

turbine compressors. It was assumed in the case study that the compressor stators under

study had gone through first service intervals and would get repaired at the repair facility.

For evaluation purposes two different GT units are considered; one from North American

region and another one from Middle East area. The major reason behind considering different

GT units from two different geographical regions was to show the difference between the

failure or damage modes due to different environmental conditions such as sand storms

(Middle East region) or snow storms (North American region).

Figure 37 Case Study: Compressor Stator Nomenclatures and Zone Definitions

A typical GT compressor stator has three geometry features airfoil, inner shroud and

outer shroud. The structure is subjected to various airflow fluctuations during service

operations that can cause cracking to the airfoil due to dynamic loads. Figure 37 shows the

nomenclature of the compressor stator parts and for damage evaluation purposes the stator

Page 85: A New Six Sigma Implementation Approach For Power

74

airfoil was divided into various zones such as A, B, D and E. The zones distributions (20%,

60% and 20%) were based upon typical compressor airfoil failure modes intensities observed

during service operation. Table 7 shows the failure mode matrix assumptions and Table 8

depicts actual damage mode data used for Middle East and North American regions.

Table 7 Failure Modes % Distribution Assumption

Table 8 Failure Modes % Distribution Actual Data Assumption

No of Damages LE Zone A TE Zone B AF OD Zone D AF ID Zone E

FOD/DOD 60% 25% 10% 5%

Cracks 25% 20% 50% 5%

Erosion pits 60% 25% 10% 5%

No of Damages LE Zone A TE Zone B AF OD Zone D AF ID Zone E

FOD/DOD 75% 10% 10% 5%

Cracks 25% 20% 50% 5%

Erosion pits 70% 15% 10% 5%

Failure Modes Matrix % Distribution- North American Site

Failure Modes % Distribution Matrix- Middle East

No of Damages LE Zone A TE Zone B AF OD Zone D AF ID Zone E No of damages

FOD/DOD 60 25 10 5 100

Cracks 5 4 10 1 20

Erosion pits 6 3 1 1 10

No of Damages LE Zone A TE Zone B AF OD Zone D AF ID Zone E

FOD/DOD 38 5 5 3 50

Cracks 10 8 20 2 40

Erosion pits 70 15 10 5 100

Failure Modes Matrix Actual Data- Middle East

Failure Modes Matrix Actual Data- North American Site

Page 86: A New Six Sigma Implementation Approach For Power

75

The design of experiment matrix (only for North American site) used for various EBH

(equivalent baseload hours) is shown in the Table 9 and Table 10 depicts the summary of

crack length data used in the case study.

Table 9 Design of Experiment Matrix for Crack Lengths Vs No of Operating Hours

M=1, STD= 1 M=2, STD=1 M= 3, STD= 1 M= 4, STD= 1

EBH 24000 34000 40000 50000

Set # 1 2 3 4

1 2 2 4

4 3 2 8

1 2 5 3

1 2 4 4

1 1 3 3

1 1 3 5

2 2 4 9

2 4 3 4

1 1 2 3

1 3 3 4

2 3 1 5

1 1 5 4

2 2 3 4

1 3 2 3

2 3 5 10

1 2 4 5

2 1 3 4

1 3 2 4

2 1 5 3

1 3 1 3

1 1 3 4

2 3 4 9

1 3 5 5

1 2 3 4

2 3 3 5

1 2 3 3

1 3 2 2

1 2 3 3

1 2 2 9

1 1 1 6

1 3 2 4

1 6 4 4

1 3 4 3

3 2 4 2

1 7 3 4

1 2 6 3

1 2 4 9

1 4 5 4

1 3 1 9

2 1 5 4

2 4 4 5

2 2 5 3

1 2 1 6

1 2 2 6

1 2 3 4

1 1 3 3

2 2 4 3

1 1 3 4

1 3 3 4

1 3 3 6

Page 87: A New Six Sigma Implementation Approach For Power

76

Table 10 Summary of Crack Lengths

5.2 Case Study - IPDcI Framework

As discussed in the methodology section of chapter 4.0, the IPDcI (or IPDI) approach

was used to evaluate the case study. Using the proposed IPDI approach, the case study

framework was developed and is shown in the Figure 38.

Figure 38 Case Study: IPDcI Framework

Set 1 Set 2 Set 3 Set 4

Minimum 0.50 0.63 0.76 2.12

25th Percentile 0.50 1.66 2.14 3.36

Median 1.01 2.25 3.14 4.01

75th Percentile 1.50 2.81 3.73 5.13

Maximum 4.36 7.00 5.52 10.00

Summary of Crack Length

Page 88: A New Six Sigma Implementation Approach For Power

77

During the identify phase failure mode data is collected. The prioritize phase is focused

upon repair development plan and the preliminary business case development;

comprehensive design phase involves repair concept development, verification, risk

assessment and finalizing the business case; Implement phase is focused upon repair

qualifications using statistical process control. The details of each of these steps are discussed

in this chapter. There is a large emphasis on probabilistic life assessment of repair geometry

and the case study discusses the step by step proposal for failure rate evaluation.

5.3 Identify Phase

The identify phase used the data from section 5.2 for failure mode assessment such as

FOD/DOD, cracks and erosion pits. Figure 39 shows the failure mode assessment for two

different sites.

Figure 39 Case Study: Identify – Statistical Failure Mode Assessment

Page 89: A New Six Sigma Implementation Approach For Power

78

It is evident that the airfoil LE zone A has a maximum number of damages for both site

parts. However, the key difference was the type of a failure mode contributing to the

damages; for the North American site FOD/DOD type of damage was predominant whereas

Middle East site parts received erosion pits as significant failure mode.

Figure 40 shows the damage modes contribution for both site parts for various failure

modes. It is evident that in both cases FOD/DOD and erosion pits were a significant

contributor to the overall damages to the airfoil.

Figure 40 Case Study: Identify- Damage Mode Contribution Example

A box plot was created using the data from Table 9 and 10 discussed in section 5.2 for

the North American site only. The crack length range was in the range 1 mm to 10 mm.

Three different crack lengths were chosen for further evaluation to check the limiting crack

Page 90: A New Six Sigma Implementation Approach For Power

79

length beyond which part could not be repaired. The different crack lengths chosen were 3

mm, 6mm and 9 mm.

Figure 41 Case Study: Crack Length Vs. EBH Box Plot Example

5.4 Prioritize Phase

As discussed in Figure 30, deliverables of the prioritize phase are repair development

plan and preliminary business case. The repair development plan includes region and

emergent needs, resource availability and manufacturing requirements. It also includes

proposal for repair trials and schedule, initial repair concepts, critical path, lead times and

materials requirements.

Table 7 shows the business case example that can be used in the Prioritize phase. It

includes development costs and repair project return over the period of several years and

payback period of investment. In addition, it also includes potential technical and commercial

Page 91: A New Six Sigma Implementation Approach For Power

80

risks to the overall repair scope. The details of this phase are not discussed in this dissertation

since risks may vary from part to part and it can be difficult to discuss all of those details in

the dissertation. However, one can find lots of information in the public domain regarding

risk assessment and business case creation.

Table 11 Case Study: Prioritize Phase- Business Case Example

5.5 Comprehensive Design Phase

The design phase general roadmap is shown in Figure 31 and it has three deliverables;

validated repair design, final business case and risk assessment. In this dissertation, the

evaluation of repair concepts and validation approach has been discussed and business case

and risk assessment details has not been discussed in detail as it was discussed in chapter

4.0. During the identify phase three different repair geometries were identified for the

evaluation purposes which were 3 mm, 6 mm and 9 mm crack lengths. For the case study

purposes, the three crack geometries assumed to be at the airfoil leading edge and at the

Page 92: A New Six Sigma Implementation Approach For Power

81

center. Therefore, three different repair models were analyzed from the repair acceptability

perspective. The purpose of the analysis was to decide the crack length beyond which the

repaired part could not be accepted and should be scrapped.

Figure 42 Case Study: Design Phase- PLA Step 1 Requirement

As stated earlier, this section (design) mainly focused upon probabilistic evaluations

since it is important to discuss the repair verification approach and the PLA supports the

verification approach. Figures 32 and 33 show the PLA steps discussed earlier during

methodology section of the chapter 4. In this section the step by step evaluation process is

described for 9 mm crack length and the results for other two geometries (3 mm and 6 mm)

have been shown for comparison purposes.

Page 93: A New Six Sigma Implementation Approach For Power

82

Step 1: In the first step, stator airfoil design requirements needed to be found. For this

example, three modes of vibration 1B (bending), 1T (torsion) and 2B (bending) were

assumed to be critical during unit start or shutdown transient and baseload or steady state

operating conditions. Again the loading condition for this PLA framework was assumed to

be high cycle fatigue. Figure 43 shows the step 1 requirement which is discussed above

regarding collection of critical information related to the design of the part and loading

conditions.

Figure 43 Case Study: Design Phase- PLA Step 1 Requirement

Step 2: In the second step, GT unit test data needed to be collected such as frequency vs

dynamic strain as shown in the Figure 44. In this example test data was created in MS- Excel

assuming strain range between 50-300 micro strains. The strain range assumption was based

Page 94: A New Six Sigma Implementation Approach For Power

83

upon historical GT testing experience. Fifty data points were created for each mode of

vibration (1B, 1T and 2B) and for every operating condition. A normal distribution was

assumed.

Figure 44 Case Study: Design Phase- PLA Step 2 Requirement

The data created using a normal distribution assumption is shown in the Figure 45. It can

be noticed that there are a total of six PDFs are created for three modes and two operating

conditions (start transient and steady state). These data points represent airfoil responses

during operation at a location on the airfoil that could capture 1B, 1T and 2B modes of

vibration. Repair location was assumed to be at the center of the airfoil on the leading edge.

The strain levels at the repair location are usually unknown in practice. In this case, it was

assumed that the repair location strains were not known and to be found via the proposed

PLA approach.

Page 95: A New Six Sigma Implementation Approach For Power

84

Figure 45 Case Study: Design Phase- PLA Step 2 Load PDFs

Step 3: Material property data was collected in this step. For the evaluation purposes of

this example, it was assumed that the airfoil material to be 304 SS (stainless steel). As shown

in Figure 46, endurance strength (fatigue strength of the material) of the airfoil was 241 Mpa

and the source of this information is shown in Figure 46. The weld debited endurance

strength of the airfoil was assumed to be 181 Mpa (25% weld debit) in order to analyze the

repair location. The 25% weld debit factor was assumed based upon type of weld and post

weld inception method. In this case, it was assumed that after repair X-ray NDE being used

for inspections. A standard deviation of 5% was assumed on the endurance strength of the

material and PDF curves for 241 Mpa and 181 Mpa with 5% standard deviation and +/- 3

sigma and normal distribution assumption are shown in the Figure 47.

Page 96: A New Six Sigma Implementation Approach For Power

85

Figure 46 Case Study: Design Phase- PLA Step 3 Requirement

Figure 47 Case Study: Design Phase- PLA Step 3 Strength PDF

Page 97: A New Six Sigma Implementation Approach For Power

86

Figure 48 Case Study: Design Phase- PLA Step 4 Requirement

Step 4: In this step, FEA dynamic strains data was used from free vibration analysis so as

to create scale factors for vibratory stress predictions. Figure 48 shows the FEA and lab

testing set up that can be used to validate FE model as an example. Figure 49 shows the free

vibration dynamic strains (also known as modal strains) for three modes of vibration (1B, 1T

and 2B) and two different operating conditions; transient and steady state created during this

step. Again the strain range was assumed to be 50 to 300 micro strains while generating the

data. Normal distribution was assumed while creating data points (50 data points for each

mode).

Page 98: A New Six Sigma Implementation Approach For Power

87

Figure 49 Case Study: Design Phase- PLA Step 4 PDFs

Step 5: Scale factors were created between GT test reference strain gage on the airfoil

and repair location using modal analysis results. Figure 50 and 51 show the scale factors

(step 5) for three modes of vibration at two different operating conditions.

Step 6: In this step, forced response dynamic strains were predicted at repair locations

using the scale factors generated step 5. Figures 50 and 51 show the mean forced response

dynamic strains values for two operating conditions and three different modes of vibration as

discussed in step 5. Forced response dynamic strain indicates actual strain values that can be

seen during service operation. In addition, vibratory stresses were also predicted in this

example using forced response dynamic strains obtained from scaling results.

Page 99: A New Six Sigma Implementation Approach For Power

88

Figure 50 Case Study: Design Phase- PLA Steps 5 and 6 Requirements

Figure 51 Case Study: Design Phase- PLA Steps 5 and 6, SF and Dynamic Strain

Page 100: A New Six Sigma Implementation Approach For Power

89

Step 7: In this step, two PDF curves strength (step 3) and loading (step 6) plotted on a

chart and performed Boolean operation of subtraction on both curves to find out overlapping

probability for a given mode. Thus in this case, six overlapping probabilities are found.

Overlapping probability has standard deviation of strength 2 + load

2. Figures 52 and 53 depict

the 1B mode overlapping probability as an example.

Figure 52 Case Study: Design Phase- PLA Step 7 Requirement

Figure 53 Case Study: Design Phase- PLA Step 7 PDFs

Page 101: A New Six Sigma Implementation Approach For Power

90

Step 8: As discussed in step 7, all probabilities of failures (overlapping probability curve)

for all modes found, these probabilities were combined to find total probability of failure.

Also various confidence intervals were considered (50%, 90% and 95% or 99%) to determine

bands on the probability failure rates. Figure 54 shows the example of overlapping

probability for different operating conditions and material strength. Table 12 shows the

calculations for all three modes and two operating conditions probability of failures. It should

be noted that the 2B mode showed the highest probability of failure. For the other modes and

at any operating conditions, probability failure rates were low (much below 1%) in fact some

cases were almost zero. If one accepts the model based on the reliability of the original test

data then in this case the failure rate of 22% would not be acceptable as this repair (9 mm of

crack length) could cause more susceptibility for failure during service operation.

Figure 54 Case Study: Design Phase- PLA Step 8 Requirement

Page 102: A New Six Sigma Implementation Approach For Power

91

Table 12 Case Study: Design Phase- Overlapping Probability Failure Rate

Figure 55 shows the PDFs for 1B, 1T and 2B modes as well for material strength for both

operating conditions transient and steady state. From this figure it should be evident that

there is always a probability of failure during transient whereas during steady state, there was

no overlapping between strength and loading curves. Therefore, there is no probability of

failure during steady state operating condition. Again this example was shown for 9 mm

airfoil damage mode repair at the leading edge of the airfoil. There were different probability

of failures for other crack lengths 3 mm and 6 mm.

Figure 55 Case Study: Design Phase- PLA Step 8; 1B, 1T and 2B Modes PDFs

Page 103: A New Six Sigma Implementation Approach For Power

92

Figure 56 Case Study: Design Phase- PLA Step 8 Individual PDFs 1T and 2B Modes

Figure 56 shows the PDFs for individual 1T and 2B modes as well for material strength

for both operating conditions transient and steady state. Again from this figure it can be

evident that there is always a probability of failure during start transient operating condition

however probability of failure was very low.

Figure 57 shows the response surface for 2B mode. The response surface was plotted

using strength, loading and repair location stress. From this figure, it can be evident that there

is a significant damage that occurred to the airfoil up to 180 Mpa, which is endurance

strength of the material with weld debit factor.

Page 104: A New Six Sigma Implementation Approach For Power

93

Figure 57 Case Study: Design Phase- PLA Step 8; Response Surface Plot 2B Mode

Figure 58 Case Study: Design Phase- PLA Step 8; %Probability of Failures

Page 105: A New Six Sigma Implementation Approach For Power

94

Figure 58 shows the percent probability of failures for three different repair models that

were discussed in the introduction section of the case study. The repair geometries were

considered in the case study had 3 mm, 6 mm, 9 mm crack lengths for the evaluation

purposes. Steps 1 to 7 calculations were shown in this section discussed results for crack

length of 9 mm on the airfoil leading edge and at the center. These steps were repeated for 3

mm (concept 1) and 6 mm (concept 2) crack lengths. From this Figure 58, it can be evident

that the concept 3 with the crack length geometry of 9 mm was the worst case scenario and

had predicted probability of failure rate as 22%. Concept 2 with crack length of 6 mm had

predicted failure rate of 7% and concept 1with crack length of 3 mm predicted 1% failure

rate. All these failure rates were nominal. The values with the confidence interval such as

50%, 90% and 95% are also shown in the plot. An acceptance level of 5% was defined from

practical perspective. Thus any probability of failure concept above 5% would be rejected.

With this criterion, concept 1 could be accepted for repair whereas concept 3 should be

certainly rejected. In case of concept 2, where the probability of failure was 7%, the repair

crack length of 6 mm might be accepted if the risk/cost ratio below than 1.0. This would

require further study in order to accept the concept 2. Thus the PLA methodology was

helpful in order to assess the risk of repairing the part if it had to operate in the field in the

future. Also, the PLA methodology proposed in this section eliminates the need for GT unit

testing or validation and parts can be repaired and sent to the field operation right away

without the need of pilot design as the calculations are based upon the original GT unit test

data.

Page 106: A New Six Sigma Implementation Approach For Power

95

5.6 Proof Of Concept- Fixed Beam Example

In this section, a simple example is discussed to compare the results using the

methodology from the section 5.5 and classical analytical evaluation. The objective of this

section was to show the percentage error results from classical methods of analysis and PLA

approach for a fixed beam example. A fixed beam as shown in Figure 59 has a very similar

characteristic as that of compressor stator airfoil. For the actual part, it is very difficult to

predict the gas load dynamic conditions and any analytical calculations done might not

predict reliable results. Therefore it is always recommended to conduct GT unit testing

before original product release to assess the technical risks. Whereas many times the repair

justification is based upon FEA analysis in such cases it is very important to take into

consideration the previous GT testing experience with the original product design. In this

section as shown in Figure 59 a compressor stator vane is shown along with the loadings and

also a fixed beam along with the gas load, geometry and material details have been shown.

The fixed beam example was used as proof of concept in this scenario. The material of the

fixed beam was the same as that of stator vane discussed in the case study (304 SS) and the

material data is shown in the figure. A reference gage was placed at approximately 25% from

one of the end of the fixed beam. Repair geometry with 5 mm crack length was considered to

demonstrate the concept. Weld repair could be performed in this case (more material required

to be removed at least four times than the crack length during welding) and a debit factor of

25% was applied as discussed in the case study.

Page 107: A New Six Sigma Implementation Approach For Power

96

Figure 59 Case Study: Proof Of Concept- Fixed Beam Example Introduction

Three different analyses were executed using ANSYS FEM software in order to obtain

numerical results for the fixed beam and at the same time a scaling approach was used as

discussed in the case study to compare with numerical results. Initially steady state analysis

was carried out with pre stress “effects on” for the subsequent vibration analysis so as to

obtain dynamic responses. Figure 60 shows the maximum steady state stresses at the repair

location which was found to be 81 Mpa (equivalent stress). Maximum deflection was found

to be 1 mm and observed at the center of the fixed beam. After steady state analysis, free

vibration analysis was executed with pre stress “effects on”. The first six modes of vibration

1B, 1T, 2B, 2T, 3B and 3T were considered for study purposes and the modes shapes as well

frequency values are shown in the Figure 61.

Page 108: A New Six Sigma Implementation Approach For Power

97

Figure 60 Case Study: Fixed Beam- Steady State Stress and Displacement

Figure 61 Case Study: Fixed Beam- Free Vibration or Modal Analysis; First Six Modes

Page 109: A New Six Sigma Implementation Approach For Power

98

Table 13, shows the summary of results of modal or free vibration analysis for fixed

beam. The modal strains were collected at reference gage and repair location (average strain)

at each mode of vibration and a scale factor was created by taking the ratio of repair strain to

reference gage strain. This scale factor was used in further calculation. After modal analysis a

forced response or harmonic response analysis was executed using ANSYS FEM software.

The vibratory stresses observed in forced vibration analysis for each mode are shown in the

Figure 62. It can be noticed that 3B predicted dynamic stress of 169.8 Mpa at the repair

location which was very close to the weld debited endurance strength of the material (181

Mpa). The dynamic stress predictions from forced response analysis were the numerical

solution of the problem. These results were compared with the PLA method scaling

approach. During forced vibration analysis dynamic strains were also collected at the

reference gage and repair location so as to use for dynamic stress predictions using the scale

factor generated in the previous step (refer Table 13).

Table 13 Case Study: Design Phase- Proof of Concept, Fixed Beam-Free Vibration Analysis

Page 110: A New Six Sigma Implementation Approach For Power

99

Figure 62 Case Study: Fixed Beam- Forced Vibration Analysis Dynamic Stress

Table 14 Case Study: Design Phase- Fixed Beam-Forced Vibration Analysis

Table 14, shows the summary of results of forced vibration analysis for fixed beam. The

dynamics stresses shown in the table above were obtained from the forced vibration analysis.

These stresses were compared with the predicted stresses using PLA scaling approach.

Page 111: A New Six Sigma Implementation Approach For Power

100

Figure 63 Case Study: Fixed Beam- Closed Form Vs Predicted Dynamic Stress

Figure 64 Case Study: Fixed Beam- Goodman Diagram

Page 112: A New Six Sigma Implementation Approach For Power

101

Figure 63 shows the predicted vibratory stress using the PLA approach and FEA

vibratory (dynamic) stress for each mode of vibration. The predicted vibratory stress using

PLA approach was within 1% of error as compared with FEA numerical solutions results.

Thus the PLA approach predicts dynamic stresses very close to the actual fixed beam

responses.

Figure 64 shows the Goodman diagram for the predicted stresses obtained from PLA

approach for the fixed beam example. Goodman diagram constitutes of steady state and

vibratory stresses and shows safety margin for the part under study from dynamic loading

conditions perspective. In this case, it is evident that the 3B dynamic stress found to be above

the safety margin and the repair process is not acceptable. However, the purpose of fixed

beam example was to showcase the PLA scaling approach only.

The fixed beam example has articulated a proposed PLA method in this dissertation and

predicted results were very close with respect to the FEA calculations.

While analyzing power generation GT components for the particular loading condition

defined by high cycle fatigue, it is expected to have more error in the results due to FEA

modeling errors therefore it is required to estimate a confidence interval in order to establish

high or low limits on the probability failure rates. This was shown in the case study

calculation of step 8 discussed in the section 5.6.

Page 113: A New Six Sigma Implementation Approach For Power

102

5.7 Benefits Of The Proposed PLA Method

This section discusses expected benefits from the proposed PLA methodology and Table

15 describes the expected benefits. It can be noted that the PLA methodology proposed in

this dissertation is applicable to GT repair processes only. Design cost involves repair

concept generation and development trials. The comparison shown in the below table is

between current approach used for validation primarily using unit or engine testing and the

proposed PLA method is this dissertation.

Table 15 Case Study: Expected Benefits of Proposed PLA Method

Parameter Current Approach Proposed Approach

Validation Yes No

Pilot Design Yes No

Unit Testing Yes No

% Quality Yield 99.9% 99.9%

New build Yes No

Repair Yes Yes

Time for Eval Large Less

Immediate Product

Release

No Yes

Risk Low, (medium some

cases)

Low-Medium

Design cost High Low-Medium

Page 114: A New Six Sigma Implementation Approach For Power

103

5.8 Implement Phase

The implement phase discussed in the dissertation is very short as there is more emphasis

on the validation approach using PLA. A lot of aspects of implement phase are very similar

to a manufacturing process qualifications and the details of which can be found on the

internet. A general procedure is described in this section for manufacturing qualifications and

involves following activities,

Final repair geometry/Drawings

CTQ (critical to quality) dimensions and attributes

MQCP (Metrology quality control plan)

Fixtures/Tooling

Equipment/Machine

Manufacturing FMEA

Materials analysis

Final dimensional inspections and attributes

NDE (non destructive evaluation)

Statistical analysis for critical dimensions

Page 115: A New Six Sigma Implementation Approach For Power

104

CHAPTER 6 CONCLUSIONS

The existing repair development steps used for the power generation gas turbine parts

were streamlined using the six sigma DFSS methodology in order to achieve faster repair

development cycles and the total quality improvement.

The proposed DFSS cycle consisted four steps; Identify, Plan, Design & Implement

(called as IPDI or IPDcI).

The use of various six sigma tools was depicted throughout the different steps of the

proposed DFSS approach.

A probabilistic life assessment methodology was developed in order to verify the repair

concepts and choose the final repair geometry.

The probabilistic life assessment methodology proposed in this dissertation is applicable

to high cycle fatigue failure modes of gas turbine compressor airfoils.

A case study of compressor stator airfoil was used to demonstrate the step by step

application of the six sigma various phases using IPDI cycle.

Percent probabilities of failures were calculated for the case study repair concepts and

methodology was validated using classical fixed beam example.

It is expected to achieve reduction in premature failure (early life) of the repair parts

using the proposed six sigma approach as well as anticipated reduction in scrap rate.

Page 116: A New Six Sigma Implementation Approach For Power

105

CHAPTER 7 RECCOMMENDATIONS FOR FUTURE WORK

The proposed six sigma approach was applied to power generation GT parts. However, a

similar DFSS approach can be developed for repair processes used in the aircraft engine

parts as an aircraft engine is essentially a gas turbine.

The aircraft engine repair development cycle can also be streamlined in a similar way that

has been discussed in this dissertation.

The proposed PLA framework can be applied to other different damage modes such as

TMF (thermal mechanical fatigue), Creep etc. There is an opportunity for other

researchers to develop a similar PLA framework; however failure criteria and other

mathematical equations will be different.

The proposed PLA framework in the dissertation is applicable to crack initiation at the

repair location. However crack growth or propagation should be considered in addition to

the crack initiation for the calculation of final fracture failure rate which would represent

final failure of the part.

In addition to above, the proposed PLA framework can also be applied to other gas

turbine components from turbine and combustion modules. The failure modes of these

parts can be different from the case study discussed in this dissertation. It will be required

to make suitable changes in the PLA framework based on initial design requirements and

failure modes in order to predict failure rates for the other components.

Page 117: A New Six Sigma Implementation Approach For Power

106

REFERENCES

1. Arumugam V., Antony J., and Linderman K., 2014, “A Multilevel Framework of Six

Sigma: A Systematic Review of the Literature, Possible Extensions, and Future

Research”, Quality Management Journal - October 2014 , vol 24, # 4.

2. Watson G., DeYong C., 2010, “Design for Six Sigma: caveat emptor”, International

Journal of Lean Six Sigma, Vol. 1 Iss: 1, pp.66 – 84.

3. Snee R., 2010, “Lean Six Sigma – getting better all the time”, International Journal of

Lean Six Sigma, Vol. 1 Iss: 1, pp.9 – 29.

4. Pulakanam V., 2012, “Costs and Savings of Six Sigma Programs: An Empirical Study”,

Quality Management Journal - October 2012 , vol 19, #4.

5. Al‐Mishari S., Suliman S., 2008, “Integrating Six‐Sigma with other reliability

improvement methods in equipment reliability and maintenance applications", Journal of

Quality in Maintenance Engineering”, Journal of Quality in Maintenance Engineering,

Vol. 14 Iss: 1, pp.59 – 70.

6. Reosekar R., Pohekar S., 2014, “Six Sigma methodology: a structured review”,

International Journal of Lean Six Sigma, Vol. 5 Iss: 4, pp.392 – 422.

7. Min L., Ahn K., Yoon Y., 2012, “Development of Gas Turbine Combustion Turning

Technology Using Six Sigma Tools”, ASME Proceedings, Combustion, Fuels and

Emissions, June 11-15, 2012, SBN:978-0-7918-4468-7.

8. Dubikovsky J., 2015, “Incorporating Lean Six Sigma into an Aviation Technology

Program”, Journal of European Society for Engineering Education-SEFI, 2015.

Page 118: A New Six Sigma Implementation Approach For Power

107

9. Kaushik K., Khanduja D., 2008, “DM make up water reduction in thermal power plants

using six sigma DMAIC methodology”, Journal of Scientific and Industrial Research, vol

67, Jan 2008, pp36-42

10. Kane J., 2003, “Using Six Sigma to Drive Energy Efficiency Improvements at DuPont”,

American Council for an Energy Efficient Economy, SS03_Panel2_Paper 07, 2003

proceedings.

11. Fouquet J., 2007, “Design for Six Sigma and Lean Product Development : Differences,

Similarities and Links”, Asian Journal on Quality, Vol. 8 Iss: 3, pp.23 – 34.

12. Sinisuka N., Nugraha H., 2003, “Life cycle cost analysis on the operation of power

generation”, Journal of Quality in Maintenance Engineering, Vol. 19 Iss: 1, pp.5 – 24.

13. Samaranayake P., Kiridena S., 2012, “Aircraft maintenance planning and scheduling: an

integrated framework”, Journal of Quality in Maintenance Engineering, Vol. 18 Iss: 4,

pp.432 – 453.

14. Andrew T., Barton R., Byard P., 2008, “Developing a Six Sigma maintenance model”,

Journal of Quality in Maintenance Engineering, Vol. 14 Iss: 3, pp.262 – 271.

15. Yamashina H., Mizuyama H., “An inspection and repair strategy in automated assembly

systems”, Journal of Quality in Maintenance Engineering, Vol. 4 Iss: 2, pp.95 – 106.

16. Bañuelas R., Antony J., 2004, “Six sigma or design for six sigma?”, The TQM Magazine,

Vol. 16 Iss: 4, pp.250 – 263.

17. Gijo E., Sarkar A., 2013, “Application of Six Sigma to improve the quality of the road for

wind turbine installation”, The TQM Journal, Vol. 25 Iss: 3, pp.244 – 258.

Page 119: A New Six Sigma Implementation Approach For Power

108

18. Aggogeri F., Mazzola M., O'Kane J., 2009, “Implementing DFSS to increase the

performance level of an extrusion process”, Int. J. of Six Sigma and Competitive

Advantage, 2009 Vol.5, No.1, pp.10 – 28.

19. Shahin A., 2008, “Design for Six Sigma (DFSS): lessons learned from world-class

companies”, Int. J. of Six Sigma and Competitive Advantage, 2008 Vol.4, No.1, pp.48 –

59.

20. Baral M., 2014, ULBS, Phd Dissertation, “Integrating Knowledge Management Concepts

with Six Sigma Framework to Apply for Textile Manufacturing Processes”

21. Chakrabarthy A., 2009, National University of Singapore, PhD Dissertation, “Six Sigma

In Service Organizations: A Conceptual Framework Based On Aspects Of

Implementation And Performance”

22. Pallos K., 2001, “GE Gas Turbine Repair Technology”, Retrieved from http://site.ge-

energy.com/prod_serv/products/tech_docs/en/downloads/ger3957b.pdf.

23. Gardner M., 2006,“ Design for Six Sigma: A Key for Growth“, Retrieved from

“http://www.slideshare.net/Vijay_Bijaj/design-for-six-sigma-a-key-for-growth”.

24. Harry M., 2004, “Six Sigma Story- The Days at Motorola”, Retrieved from

http://www.mikeljharry.com/story.php?cid=8.

25. Houston D., 2003, “A Case Study in Software Enhancements as Six Sigma Process

Improvements: Simulating Productivity Savings”, Retrieved from

http://www.iienet2.org/uploadedfiles/IIE/Education/Six_Sigma_Black_Belt_Transition/p

rosim03_houston.pdf.

26. Ghunakikar S, 2015, “A Six Sigma DFSS Approach for Industrial Gas Turbine Repair

Products”, ASQ Lean and Six Sigma World Conference, Houston, TX, USA.

Page 120: A New Six Sigma Implementation Approach For Power

109

27. Singh R., Elrod C., Cudney E., 2012, “Comparative Analysis of Quality Function

Deployment Methodologies: A Case Study Analysis”, Quality Management Journal -

January 2012, vol 19, #1.

28. Latham J., 2012, “Management System Design for Sustainable Excellence: Framework,

Practices and Considerations”, Quality Management Journal - April 2012 , vol 19, #2.

29. Zhang W., Hill A., Gilbreath G., 2011, “A Research Agenda for Six Sigma Research”,

Quality Management Journal - January 2011 , Vol 18, #1.

30. Paryani K, Masoudi A., Cudney E., 2010, “QFD Application in the Hospitality Industry:

A Hotel Case Study”, Quality Management Journal - January 2010 , vol 17, #1.

31. Carter R., Lonial S., Raju P., 2010, “Impact of Quality Management on Hospital

Performance: An Empirical Examination”, Quality Management Journal -Oct 2010 , vol

17, #4.

32. Saeed S., 2006, “"The Repair and Overhaul of Gas Turbines: Some Notes on the

Organization and Facilities Used in the Maintenance of Jet Engines", Aircraft

Engineering and Aerospace Technology, Vol. 25 Iss: 7, pp.200 – 201.

33. Yilmaz O., Noble D., Nabil N., Gao G., 2005, “A study of turbomachinery components

machining and repairing methodologies", Aircraft Engineering and Aerospace

Technology”, Aircraft Engineering and Aerospace Technology, Vol. 77 Iss: 6, pp.455 –

466.

34. Timans W. , Ahaus K. , Antony J., 2014, “Six Sigma methods applied in an injection

moulding company”, International Journal of Lean Six Sigma, Vol. 5 Iss: 2, pp.149 –

167.

Page 121: A New Six Sigma Implementation Approach For Power

110

35. Singh B. , Bakshi Y., 2014, “Optimizing backup power systems through Six Sigma: An

Indian case study of diesel genset”, International Journal of Lean Six Sigma, Vol. 5 Iss:

2, pp.168 – 192.

36. Gijo E. , Bhat S. , Jnanesh N., 2014, “Application of Six Sigma methodology in a small-

scale foundry industry”, International Journal of Lean Six Sigma, Vol. 5 Iss: 2, pp.193 –

211.

37. Panat R., Dimitrova V. , Selvamuniandy T. , Ishiko K., Sun D., 2014, “The application

of Lean Six Sigma to the configuration control in Intel’s manufacturing R&D

environment”, International Journal of Lean Six Sigma, Vol. 5 Iss: 4, pp.444 – 459.

38. Jirasukprasert P. , Garza-Reyes J. , Kumar V. , Lim M., 2014, “A Six Sigma and

DMAIC application for the reduction of defects in a rubber gloves manufacturing

process”, International Journal of Lean Six Sigma, Vol. 5 Iss: 1, pp.2 – 21.

39. Besseris G., 2014, “Multi-factorial Lean Six Sigma product optimization for quality,

leanness and safety: A case study in food product improvement”, International Journal of

Lean Six Sigma, Vol. 5 Iss: 3, pp.253 – 278.

40. Nooramin A., Reza V., Sayareh J., 2011, “A Six Sigma framework for marine container

terminals”, International Journal of Lean Six Sigma, Vol. 2 Iss: 3, pp.241 – 253.

41. Roth N., Franchetti M., 2010, “Process improvement for printing operations through the

DMAIC Lean Six Sigma approach: A case study from Northwest Ohio, USA”,

International Journal of Lean Six Sigma, Vol. 1 Iss: 2, pp.119 – 133.

42. Rehman H., Asif M., Saeed M., Akbar M., Awan M., 2012, “Application of Six Sigma

at cell site construction: a case study", Asian Journal on Quality, Vol. 13 Iss: 3, pp.212 –

233.

Page 122: A New Six Sigma Implementation Approach For Power

111

43. Cheng C., Kuan C., 2012, “Research on product reliability improvement by using

DMAIC process: A case study of cold cathode fluorescent lamp", Asian Journal on

Quality, Vol. 13 Iss: 1, pp.67 – 76.

44. Lin C., Chen H., Li R., Chen C., Tsai C., 2009, “ Research on Increasing the Production

Yield Rate by Six Sigma Method: A Case of SMT Process of Main Board”, Asian

Journal on Quality, Vol. 10 Iss: 1, pp.1 – 23.

45. Lee K., Ree S., Park Y., 2005, “A Study of Lean DFSS through the Creative Value

Design”, Asian Journal on Quality, Vol. 6 Iss: 3, pp.121 – 131.

46. Kim J., Yim D., Choi J., Kim K., 2005, “A Methodology for Integrating Business Process

and Simulation for Business Process Redesign”, Asian Journal on Quality, Vol. 6 Iss: 1,

pp.74 – 97.

47. Park S., Park Y., 2004, “A Case Study of Six Sigma R&D Improvement Projects: Design

Optimization of Inner Shield Omega CPT”, Asian Journal on Quality, Vol. 5 Iss: 2, pp.63

– 69.

48. Blackmore J., Douglas A., 2003, “Towards a “better” University: the Use of the EFQM

Model in a UK Higher Education Institution”, Asian Journal on Quality, Vol. 4 Iss: 2,

pp.1 – 15.

49. Jichao X., Yumin L., Li Z., 2001, “A Classification Techniques For Quality

Improvement” Asian Journal on Quality, Vol. 2 Iss: 2, pp.24 – 33”

50. Emeka Izogo E. , Ogba I., 2015, “Service quality, customer satisfaction and loyalty in

automobile repair services sector”, International Journal of Quality & Reliability

Management, Vol. 32 Iss: 3, pp.250 – 269.

Page 123: A New Six Sigma Implementation Approach For Power

112

51. Singh S. , Singh B., 2014, “An approach to enhance availability of repairable systems: a

case study of SPMs”, International Journal of Quality & Reliability Management, Vol. 31

Iss: 9, pp.1031 – 1051.

52. Adhikary D. , Bose G. , Bose D. , Mitra S., 2014, " Multi criteria FMECA for coal-

fired thermal power plants using COPRAS-G", International Journal of Quality &

Reliability Management, Vol. 31 Iss: 5, pp.601 – 614.

53. Zhang M., Xie Y. , Huang L. , He Z., 2013, “Service quality evaluation of car rental

industry in China”, International Journal of Quality & Reliability Management, Vol.

31 Iss: 1, pp.82 – 102.

54. Assarlind M., Gremyr I., Bäckman K., 2013, “Multi‐faceted views on a Lean Six Sigma

application”, International Journal of Quality & Reliability Management, Vol. 30 Iss: 4,

pp.387 – 402.

55. Chakraborty A., Leyer M., 2013, “Developing a Six Sigma framework: perspectives from

financial service companies”, International Journal of Quality & Reliability Management,

Vol. 30 Iss: 3, pp.256 – 279.

56. Antony J., Bhuller A., Kumar M., Mendibil K., Montgomery D., 2012, “Application of

Six Sigma DMAIC methodology in a transactional environment”, International Journal of

Quality & Reliability Management, Vol. 29 Iss: 1, pp.31 – 53.

57. Psychogios A., Atanasovski J., Tsironis L., 2012, “Lean Six Sigma in a service context:

A multi‐factor application approach in the telecommunications industry” , International

Journal of Quality & Reliability Management, Vol. 29 Iss: 1, pp.122 – 139.

Page 124: A New Six Sigma Implementation Approach For Power

113

58. Chaudhuri D., Mukhopadhyay A., Ghosh S., 2011, “Assessment of engineering colleges

through application of the Six Sigma metrics in a State of India”, International Journal of

Quality & Reliability Management, Vol. 28 Iss: 9, pp.969 – 1001.

59. Ahuja I., Khamba J., 2008, “Total productive maintenance: literature review and

directions” International Journal of Quality & Reliability Management, Vol. 25 Iss: 7,

pp.709 – 756.

60. Antony J., Kumar M., Cho B., 2007, “Six sigma in service organisations: Benefits,

challenges and difficulties, common myths, empirical observations and success factors”,

International Journal of Quality & Reliability Management, Vol. 24 Iss: 3, pp.294 – 311.

61. Wong C., Tsang A., Chung T., 2006, “A methodology for availability assessment of

tunnel designs”, International Journal of Quality & Reliability Management, Vol. 23 Iss:

1, pp.60 – 80.

62. Seth N., Deshmukh S., Vrat P. , 2005, “Service quality models: a review”, International

Journal of Quality & Reliability Management, Vol. 22 Iss: 9, pp.913 – 949.

63. Battikha M., 2003, “Quality management practice in highway construction”, International

Journal of Quality & Reliability Management, Vol. 20 Iss: 5, pp.532 – 550.

64. Srinidhi B., 1998, “Strategic quality management”, International Journal of Quality

Science, Vol. 3 Iss: 1, pp.38 – 70.

65. Madu C., 1996, “A framework for environmental quality assessment”, International

Journal of Quality Science, Vol. 1 Iss: 3, pp.24 – 38.

66. Khalifa M. , Khan F. , Thorp J., 2015, “Risk-based maintenance and remaining life

assessment for gas turbines”, Journal of Quality in Maintenance Engineering, Vol. 21 Iss:

1, pp.100 – 111.

Page 125: A New Six Sigma Implementation Approach For Power

114

67. Markeset T., Moreno‐Trejo J., Kumar R., 2013, “Maintenance of subsea petroleum

production systems: a case study”, Journal of Quality in Maintenance Engineering,

Vol. 19 Iss: 2, pp.128 – 143.

68. El‐Thalji I., Liyanage J., 2012, “On the operation and maintenance practices of wind

power asset: A status review and observations”, Journal of Quality in Maintenance

Engineering, Vol. 18 Iss: 3, pp.232 – 266.

69. Márquez A., De León P., Gómez Fernández J., Márquez C., López M., 2009, “The

maintenance management framework: A practical view to maintenance management”,

Journal of Quality in Maintenance Engineering, Vol. 15 Iss: 2, pp.167 – 178.

70. Dohi T., Ashioka A., Osaki S., Kaio N., 2001, “Optimizing the repair‐time limit

replacement schedule with discounting and imperfect repair “, Journal of Quality in

Maintenance Engineering, Vol. 7 Iss: 1, pp.71 – 84.

71. Sherwin D., 2000, “A review of overall models for maintenance management”,

Journal of Quality in Maintenance Engineering, Vol. 6 Iss: 3, pp.138 – 164.

72. Kumar D., 1999, “New trends in aircraft reliability and maintenance measures”, Journal

of Quality in Maintenance Engineering, Vol. 5 Iss: 4, pp.287 – 295.

73. Ahmad S., 1996, “Life assessment study of a 400MW steam boiler at Ghazlan Power

Plant”, Journal of Quality in Maintenance Engineering, Vol. 2 Iss: 4, pp.48 – 58.

74. Goh M., Lim F., 1996, “Implementing TQM in an aerospace maintenance company”,

Journal of Quality in Maintenance Engineering, Vol. 2 Iss: 2, pp.3 – 20.

75. Thia C., Chai K., Bauly J., Xin Y., 2005, “An exploratory study of the use of quality tools

and techniques in product development”, The TQM Magazine, Vol. 17 Iss: 5, pp.406 –

424.

Page 126: A New Six Sigma Implementation Approach For Power

115

76. Papachristos D., Tsoukalas V., Vlachogiannis J., 2004, “Total quality plan applied in the

Hellenic power production process”, The TQM Magazine, Vol. 16 Iss: 2, pp.136 – 144.

77. Hong G., Goh T., 2003, "Six Sigma in software quality", The TQM Magazine, Vol. 15

Iss: 6, pp.364 – 373.

78. Bañuelas R., Antony J., 2003, “Going from six sigma to design for six sigma: an

exploratory study using analytic hierarchy process”, The TQM Magazine, Vol. 15 Iss: 5,

pp.334 – 344.

79. Ingle S., Roe W., 2001, “ Six sigma black belt implementation”, The TQM

Magazine, Vol. 13 Iss: 4, pp.273 – 280.

80. Xie M., Goh T., 1999, “Statistical techniques for quality”, The TQM Magazine, Vol. 11

Iss: 4, pp.238 – 242.

81. Zhang Z., 1998, “Application of experimental design in new product development”, The

TQM Magazine, Vol. 10 Iss: 6, pp.432 – 437.

82. Spring M., McQuater R., Swift K., Dale B., Booker J. 1998, "The use of quality tools

and techniques in product introduction: an assessment methodology", The TQM

Magazine, Vol. 10 Iss: 1, pp.45 – 50.

83. Starkey M., Aughton J., Brewin R., 1997, “Extending process thinking: design of

experiments in sales and marketing”, The TQM Magazine, Vol. 9 Iss: 6, pp.434 – 439.

84. Friday‐Stroud S., Sutterfield J., 2007, " A conceptual framework for integrating six‐

sigma and strategic management methodologies to quantify decision making". The TQM

Magazine, Vol. 19 Iss: 6, pp.561 – 571.

85. Kumar S., Satsangi P., Prajapati D., 2013, “Improvement of Sigma level of a

foundry: a case study”, The TQM Journal, Vol. 25 Iss: 1, pp.29 – 43.

Page 127: A New Six Sigma Implementation Approach For Power

116

86. Mahanti R., Antony J., 2009,”Six Sigma in the Indian software industry: some

observations and results from a pilot survey”, The TQM Journal, Vol. 21 Iss: 6, pp.549 –

564.

87. Jenicke L., Kumar A., Holmes M., “A framework for applying six sigma improvement

methodology in an academic environment”, The TQM Journal, Vol. 20 Iss: 5, pp.453 –

462.

88. Potra S, Pugna A., 2015, “DFSS in marketing: designing an innovative value co-creation

campaign”, Int. J. of Six Sigma and Competitive Advantage, 2015 Vol.9, No.1, pp.21 -

36.

89. Kubilius A., Winfrey ., Mayer C., Johnson G.,Wilson T.,2015, “ Applying Lean Six

Sigma tools to reduce the rate of slips, trips and falls for Joint Commission field staff”,

Int. J. of Six Sigma and Competitive Advantage, 2015 Vol.9, No.1, pp.37 – 55.

90. Jaglan P., Khanduja D., Kaushik P., 2013, “Capacity waste at thermal power plants in

India: a Six Sigma perception”, Int. J. of Six Sigma and Competitive Advantage, 2013

Vol.8, No.1, pp.22 – 33.

91. Shanmugaraja M., Nataraj M.,Gunasekaran N., 2012, “Total performance excellence - a

model to implement Six Sigma in service organisations”, Int. J. of Six Sigma and

Competitive Advantage, 2012 Vol.7, No.2/3/4, pp.209 - 242.

92. Bhat S., Jnanesh N., 2013, “Enhancing performance of the health information department

of a hospital using lean Six Sigma methodology”, Int. J. of Six Sigma and Competitive

Advantage, 2013 Vol.8, No.1, pp.34 - 50.

Page 128: A New Six Sigma Implementation Approach For Power

117

93. Shanmugaraja M., Nataraj M., Gunasekaran N.,2012, “Total performance excellence - a

model to implement Six Sigma in service organisations”, Int. J. of Six Sigma and

Competitive Advantage, 2012 Vol.7, No.2/3/4, pp.209 - 242.

94. Singh B., Khanduja D., 2010, “DMAICT: a road map to quick changeovers”, Int. J. of

Six Sigma and Competitive Advantage, 2010 Vol.6, No.1/2, pp.31 – 52.

95. Ray S., Das P., 2009, “Improving efficiency and effectiveness of APQP process by using

DFSS tools”, J. of Six Sigma and Competitive Advantage, 2009 Vol.5, No.3, pp.222 –

236.

96. Cronemyr P., 2007, “DMAIC and DMADV – differences, similarities and synergies”,

Int. J. of Six Sigma and Competitive Advantage, 2007 Vol.3, No.3, pp.193 – 209”.

97. Malliga P., Srinivasan S., 2007, “ The stock service improvement by the deployment of

Six Sigma”, Int. J. of Six Sigma and Competitive Advantage, 2007 Vol.3, No.2, pp.103 -

119.

98. Ferryanto L., 2007, “Analytical Design for Six Sigma for multiple response products”,

Int. J. of Six Sigma and Competitive Advantage, 2007 Vol.3, No.1, pp.13 - 32.

99. Heuvel J., Does R., Koning H., 2006, “Lean Six Sigma in a hospital”, Int. J. of Six Sigma

and Competitive Advantage, 2006 Vol.2, No.4, pp.377 - 388.

100 Kovach J., Cho B., 2006, “A D-optimal design approach to robust design under

constraints: a new Design for Six Sigma tool”, Int. J. of Six Sigma and Competitive

Advantage, 2006 Vol.2, No.4, pp.389 - 403.

101 Hu M., Pieprzak J., 2005, “Using axiomatic design to improve conceptual design

robustness in Design for Six Sigma (DFSS) methodology”, Int. J. of Six Sigma and

Competitive Advantage, 2005 Vol.1, No.3, pp.245 – 262.

Page 129: A New Six Sigma Implementation Approach For Power

118

102 Sarkar A., Mukhopadhyay A., Ghosh S., 2014, “Measurement system analysis for

implementing design for Six Sigma”, Int. J. of Productivity and Quality Management,

2014 Vol.14, No.3, pp.373 – 386.

103 Lee M., Chang T., 2010, “Developing a lean design for Six Sigma through supply chain

methodology”, Int. J. of Productivity and Quality Management, 2010 Vol.6, No.4,

pp.407 - 434.

104 Booysen C., Heyns P., Hindley M., Scheepers R., 2015, “Fatigue life assessment of a

low pressure steam turbine blade during transient resonant conditions using a

probabilistic approach”, International Journal of Fatigue, 73 (2015) 17-26

105 Zhao J., 1995, “Development and Demonstration of Advanced Structural Reliability

Methodologies for Probabilistic Fatigue Damage Accumulation of Aerospace

Component”