a new purchasing paradigm for printers
DESCRIPTION
Presentation at Procurex 2012, 14th March 2012TRANSCRIPT
A new purchasing paradigm for printers
Tracey Rawling Church, Kyocera Mita (UK) Limited
2
Cut waste
Cut carbon
Cut cost
Objectives
“Hidden” impacts of office document devices
3 Kyocera Mita (UK) Ltd. | 15.03.2012
Product
Consumables
Paper
• Raw materials
• Manufacturing
• Transport
• Use
• Disposal
• Raw materials
• Manufacturing
• Transport
• Use
• Disposal
• Raw materials
• Manufacturing
• Transport
• Use
• Disposal
Procurement
pays most
attention
here
And despite
policies like
sustainable
procurement,
greening
government
ICT and best
value,
purchase
price is king
Source: The Cartridge Recyclers Association
47 million printer cartridges to
landfill every year
5 S.A. KYOCERA MITA BELGIUM N.V. | 10/6/2009
5 million tonnes of paper to landfill
every year
Source: Envirowise
6
Paper consumes trees,
but water, oil and energy
are all used in its
manufacture too
Kyocera - Pioneering sustainable printing since 1992
Figures based on independent analysis by : Druckerchannel.de,
Aston University, Best Foot Forward and TCP Global
7 Kyocera Mita (UK) Ltd. | 15.03.2012
Conventional cartridge
Kyocera consumable
Waste by volume Down 90%
Energy consumption Down 28%
Consumables carbon footprint Down 55%
Consumables cost Down 50%
Typical mfp lifecycle impact (excluding paper)
8 Kyocera Mita (UK) Ltd. | 15.03.2012
537
56 18
1399
7 0
200
400
600
800
1000
1200
1400
1600
Raw materialManufacturing
ProductManufacturing
Transport Use Discarding
(kg
-CO
2)
Life stage
Global Warming (kg-CO2 equivalent)
9
Waste is systemic
The average UK office worker goes through as
many as 6,000 sheets of paper per year Or 25 sheets per day
For each office worker 3720 (62%) of
these sheets of paper are wasted or
unnecessary
1140 sheets could be
printed double-sided
900 sheets could be read on
screen instead
660 are printed
for proof-reading
300 sheets are left
forgotten on the printer
300 sheets are the
wrong documents
420 sheets are
unnecessary duplicates
10
The paperless office?
11
Not all bad news . . .
4%
10%
36%
30%
18%
Increased alot
Increased alittle
Stayed thesame
Decreased alittle
Decreased alot
14% increased
48% decreased
There has been a net decrease in printing over the last 12 months nearly half of office workers
having decreased their levels of printing
2010 37%
2010 22%
12 S.A. KYOCERA MITA BELGIUM N.V. | 10/6/2009
Inconvenient truths
Most organisations have no idea
how many printers they have or
how many pages they print
Device:user ratios in many
organisations are more than 1:1
It’s good to share....
I have a personal printer on my desk
14%
I share a printer with
up to 5 colleagues
22%
I share a printer with more than
five colleagues
62%
Use a repro
service 1%
We operate a paper-free
office 1%
2011
I have a personal printer on my desk
20%
I share a printer with
up to 5 colleagues
29%
I share a printer with
5 -10 colleagues
18%
I share a printer with more than
10 colleagues
32%
Use a repro
service 1%
2010
14
… but staff are not always enthusiastic
Those who currently have their own printer express more concerns about sharing – most
notably around convenience and security
2010: 57%
2010: 62%
2010: 47%
Other (please specify...)
None of the above
Disruption to working day when…
who would replenish paper/toner…
Convenience
Security - other people viewing…
Forgetting to pick up my printouts
Having to wait for my printouts if…
Shared printer Own printer
Having to wait for my printouts if someone
else is doing a long print run
Forgetting to pick up my printouts
Security – other people viewing
confidential documents
Convenience
Who would replenish paper/toner on a
shared machine?
Disruption to working day when having to
walk to shared device to pick up printouts
None of the above
Other
40% of office workers have
seen confidential documents
left on printers in the past year
The printer time trap
10% or less 34%
11-20% 24%
21-30% 24%
31-50% 13%
51%-100% 5%
Mean: 21% 80% (71% ‘10)
of IT Managers think that
the efficiency of their
printing could be
improved
2010
Mean: 34%
Time devoted to supporting printers and other document systems is on the way down, but a fifth of IT
departments’ time is still devoted to supporting printers, and level of concern is growing
Disruptive innovation: Managed Document Services
2%
4%
27%
38%
39%
46%
49%
52%
56%
0% 20% 40% 60%
Don't know
None of the above
Other environmental benefits
Simplified administration andprocurement
Greater visibility of costs andperformance of print/copy network
Energy consumption reduction
Greater efficiency/productivity
Reduced burden on IT department
Cost savings related tohardware/consumables
Q9 - Which do you see as relevant to your organisation?
All IT managers (200)
Most compelling benefits of MPS
Cost savings are
the most
compelling
benefit, although
easing pressure
on IT staff is a
key concern as is
greater efficiency
/ productivity
Typical MDS business case
Pre-MDS Post MDS
Number of devices 3,000+ 282
Forecast spend (5yrs) £7,500,000* £2,376,855
Colour print volume (5yrs) 12,620,880 5,539,440
B&W print volume (5yrs) 268,626,840 202,618,680
Average fix time Up to 3 weeks 2.8 hours
Control /management info Very limited Market leading
*Based on pre-deployment due diligence audit carried out by Accenture and EKM4 for RSA
Driving behaviour change
20 KYOCERA MITA UK Ltd. | 15/03/2012
Print volume
13%
Paper consumption
21%
Energy consumption
55%
RSA savings after 1 year
Savings are scalable
The Carbon Trust achieved an annual saving of
£40k for a 40-man business by streamlining print
Imperial College saved 90 tonnes of CO2 pa just
by putting in a pull print solution to stop documents
being printed and then not collected from the
output tray.
22
Ecology IS economy 1
Resource efficiency delivers on both financial and environmental goals
23
Ecology IS economy2
Resource efficiency delivers on both financial and environmental goals
24 S.A. KYOCERA MITA BELGIUM N.V. | 10/6/2009
Responsibility for printers,
mfps, consumables are often
different individuals
Invitations to tender are
usually written in a device-
centric fashion which makes
it impossible for vendors to
propose more innovative
solutions
User engagement is
neglected
Barriers
25 Kyocera Mita (UK) Ltd. | 15.03.2012
KEEP
CALM AND
STOP
BUYING
PRINTERS
