a new madate for hr function

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    A NEW MANDATE FORTHE HUMAN RESOURCE FUNCTION

    DR WILFRED MONTEIRO

    www.synergymangager .ne t

    MUMBAI - INDIA

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    The willingness evenenthusiasm to change

    EVERYTHING combined withro-copyrightallrightsreserved

    e w s om o un ers an w a

    must NEVER be changed.

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    What employee engagement means

    Creating a climate where people arecommittedto the

    companys success. Where they value, believe in and enjoy

    the work they do to help the company be successful.

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    An engaged person brings creativity, passion and energy to the

    job; they proactively drive change, deliver business results

    and infect others with their enthusiasm. They are achieving

    theirfull potential.

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    Engaged Employees

    30% (Engaged)

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    ot ngage

    16% (Actively disengaged)

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    The Future arrived when weThe Future arrived when we

    werent looking, so were stillwerent looking, so were still

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    ,,

    programs that dont fit theprograms that dont fit the

    worlds new realities.worlds new realities.

    Peter DruckerPeter Drucker

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    Changing Workforce Trends

    Doers differ from thinkers

    Assets are things

    Doers must be thinkers

    Assets are people

    ToToFromFrom

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    Labour is an expense

    Lifetime employment

    Top-down control

    Localized work

    Measure for results

    Lifetime employability

    Decentralized decisions

    Decentralized Work

    Measure for improvements

    Source : Pfeffer (1994)

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    CHANGING PSYCHOLOGY OF WORKER

    Traditional Employees

    Demand long-term job security

    as a driver of commitment

    Believe employers are

    responsible for career growthAre less satisfied with their jobs

    Emerging Employees

    Reject security

    Take personal responsibility for

    career growth

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    Believe changing jobs often is

    bad for career growth

    Define loyalty, as tenure

    Believe frequent job changesare part of Career growth

    View work as an opportunity for

    income

    re more sa s e w e r o s

    hopping

    Define loyalty as

    accomplishment

    View work as a chance to grow

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    CHANGING PSYCHOLOGY OF WORKER

    Traditional Employees

    Demand long-term job security

    as a driver of commitment

    Believe employers are

    responsible for career growthAre less satisfied with their jobs

    Emerging Employees

    Reject security

    Take personal responsibility forcareer growth

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    Believe changing jobs often is

    bad for career growth

    Define loyalty, as tenure

    Believe frequent job changesare part of Career growth

    View work as an opportunity for

    income

    Are more satisfied with their jobs

    hopping

    Define loyalty as

    accomplishment

    View work as a chance to grow

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    THE CHALLENGES OF HR

    To widen focus from an Administrative Role to amore broader Strategic Role.

    To demonstrate exactly how they Create Value fortheir Organization.

    New Realities require a new managerial focus onro-copyrightallrightsreserved

    .

    New focus on people and strategy requires a newapproach to measuring performance.

    Effective people management and people

    measurement systems need to be co-developed. Firms that do a better job implementing strategy and

    measuring results consistently outperform theirpeers.

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    THE NEW HRD ROLES

    1. OPERATIONALY RE ACTIVE

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    .

    3. STRATEGICALLY REACTIVE

    4. STRATEGICALLY PROACTIVE

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    STRATEGIC

    H R M

    LINE MANAGERS

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    OPERATIONAL

    H R M

    n

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    PROCESSES IN KNOWLEDGE

    MANAGEMENT

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    If you have any questions at

    all please do not hesitate to

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    sen a no e or ca .

    My email address is:

    [email protected]

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    Dr WILFRED MONTEIRO

    is a nationally acclaimed stalwart in the field of

    business management with an illustrious career

    spanning over 25 years

    He is a consultant and advisor to Board of Directors

    of leading companies & Chambers of Commerce;

    a management trainer of high repute who hasro

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    in areas of business strategy, marketing &

    organization development.

    a Visiting Professor to premier management

    institutes and staff training colleges throughout

    India.

    website: www.synergymanager.net15

    If you have any questions at all please do not hesitate to send a note or call.

    My email address is: [email protected]

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    Dr WILFRED MONTEIROplease view the blogspots I have developed for my participant ongoing learning

    http://wilfredmonteiro.blogspot.in/

    http://negotiating-wizard.blogspot.in

    http://salescoach-india.blogspot.in

    http://the-sales-champ.blogspot.in

    http://salesforce-excellence.blogspot.in

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    website: www.synergymanager.net16

    p: s ra eg c-se ng. ogspo . n

    http://hrm-excellence.blogspot.in

    http://personal-growth-guru.blogspot.in

    http://thegreatmanager.blogspot.in

    http://leadership-by-values.blogspot.in

    http://therightetiquette.blogspot.in

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    CONTACT US

    Dr Wilfred MonteiroTELE : 91 22 9819843927

    EMAIL: [email protected]

    website:

    www.synergymanager.net

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    SYNERGY MANAGEMENT ASSOCIATESsin ce 1993

    HR Systems Design

    Pol icy Deployment

    Talent Management in nov at ions

    Best Pract ices enablement

    Competency based HRM

    H R Systems Metr ics & Aud it