a moment’s insight is sometimes worth a lifetime’s experience.paulkeijzer.com › engageco ›...

6
A MOMENT’S INSIGHT IS SOMETIMES WORTH A LIFETIME’S EXPERIENCE. Oliver Wendell Holmes Over the last few years the Engage Consulting Team have prided itself in developing a unique and core expertise in conducting research and detailed and customized surveys. These surveys are the most effective way of soliciting objective and unbiased feedback from (potential) employees on different topics and issues. Engagement Surveys INSIGHT SOLUTIONS Total Reward Surveys HR Diagnostics 360 Feedback Survey Talent Insight Survey

Upload: others

Post on 26-Jun-2020

1 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: A MOMENT’S INSIGHT IS SOMETIMES WORTH A LIFETIME’S EXPERIENCE.paulkeijzer.com › engageco › wp-content › uploads › 2013 › ... · Post 360° feedback Individual development

A MOMENT’S INSIGHT IS SOMETIMES WORTH A LIFETIME’S EXPERIENCE.Oliver Wendell Holmes

Over the last few years the Engage Consulting Team have prided itself in developing a unique and core expertise in conducting research and detailed and customized surveys. These surveys are the most effectiveway of soliciting objective and unbiased feedback from (potential) employees on different topics and issues.

Engagement Surveys

INSIGHT SOLUTIONS

Total Reward Surveys

HR Diagnostics

360 Feedback Survey

Talent Insight Survey

Page 2: A MOMENT’S INSIGHT IS SOMETIMES WORTH A LIFETIME’S EXPERIENCE.paulkeijzer.com › engageco › wp-content › uploads › 2013 › ... · Post 360° feedback Individual development

People are the key to success in today’s highly competitive global economy. There is a substantial and rapidly expanding body of evidence that speaks to the strong connection between employee perceptions (the people), organizational functioning (the processes) andthe economic results achieved (the performance).

Organizations that adopt ‘people centered’ practices can see immediate effects that can be translated into a markedly improved competitive advantage.

Employee Engagement Surveys are strategic business tools that effectively contribute to your bottom line. The survey results can be used to increase an employee’s level of commitment, alignment and sense of belonging to the organisation.

The paradox is that investment in tools to enhance organizational culture and functioning seems unnecessary when business is good and they hardly seem prudent when business is slow. Yet not only can such survey results guide revisions to business practice, enhancing efficiencies and profitability, they aid companies by acknowledging and acting upon the views of the organization’s population, imbue employees with a sense of recognition, value and ownership.

the sense of belonging, pride and trust employees have

in the organization and their leaders

the development, growth and support

opportunities employees receive in

the organization

the understanding, alignment and commitment of

employees towards the strategic goals of

the organization

discretionary effort and commitment

levels of employees to the organization

Engage Consulting can provide you with:

Benchmark Data - We will provide you with benchmark data for over 6000 data points, across industry for statistical analysis to focus executives and managers at all levels on the most significant findings.

Specialized Consultants - We are a team of consultants specialized in providing HR solutions. This greatly benefits in developing business solutions for the issues your data reveals.

Research Based Models - Our Engagement model and conceptual / theoretical basis of the survey is based on the research conducted by the Corporate Leadership Council which is supported by extensive research over the years.

Detailed Results - Results are delivered in a detailed and comprehensive report, with a maximum of 5 data cuts of your choice and a presentation to your Executive Management.

ENGAGEMENT SURVEYS

Our experience combined withextensive global research studies hasled us to develop an engagementmodel in which a sense of belonging,combined with an alignment with thestrategic direction and an opportunityto grow with the company, leads toa high level of engagement alongwith a willingness to go the extra mileand remain with the organization.

ENGAGEMENT MODEL

Page 3: A MOMENT’S INSIGHT IS SOMETIMES WORTH A LIFETIME’S EXPERIENCE.paulkeijzer.com › engageco › wp-content › uploads › 2013 › ... · Post 360° feedback Individual development

Our Talent Insight Surveys give you an opportunity tounderstand how talent in andoutside your organizationviews your company. It allows you to recognise whattalent finds important in selecting a company, why theleave your organization for another and how youcompare to your competitors in the talent market.

Our Talent Insight Surveys also contributes to valuableresearch on employee engagement, student preferencesand talent management in Pakistan.

TALENT INSIGHT SURVEYS

WHAT ENGAGE CONSULTING CAN DO FOR YOU

Most Preferred Employer - The most preferred employerstudy designates an organization as the first choice ofemployment for potential graduates in Pakistan. It isthe employer that is recognized for its organizationalstability, development opportunities, compensation,leadership, culture and best practices that attract,develop and retain talent. We conduct this study tohelp organizations further understand the link betweenthe desire of wanting to create a better place to workand organizations that have been able to deliver such awork environment.

The Most Preferred Employer study presents an analysisof more than 1000 graduate respondents and isable to encompass up to 75 organizations in Pakistanto understand the different elements of what drivesbachelors and master graduates to choose oneemployer over another.

Best Place To Work - The results of this survey are uniquein that they can provide companies with an insightto the Engagement Levels of their employees andcompare their own scores with the Best Place to Workcompanies in Pakistan. It allows companies to clearlyidentify specific areas for improvement and gauge theirstanding in comparison with the scores of their closestcompetitors.

Talent Barometer - A barometer gauges the pressureof the atmosphere indicating an area of high or lowpressure. The Talent Barometer aims to do the same forthe job market. It measures whether the opportunities fortalent is entering a period of high pressure (more careeropportunities) or low pressure (less career opportunities).The data also gives insight into the turbulence in themarket to determine which industries, functions andexecutive levels are ‘heating up’ or ‘cooling down’.

Page 4: A MOMENT’S INSIGHT IS SOMETIMES WORTH A LIFETIME’S EXPERIENCE.paulkeijzer.com › engageco › wp-content › uploads › 2013 › ... · Post 360° feedback Individual development

360° feedback is a tool used in organizations to obtainfeedback on an individual’s behaviour from multiplesources: boss, colleagues, direct reports, project teammembers, internal and external customers and suppliers.It is most frequently used to achieve business strategyand cultural change by clarifying behaviours that arerequired to support this change. This survey helps toenhance individual and team performance as well asto ensure critical competencies are being developed,evaluated and rewarded.

According to research results, a successful 360° feedbackprogram providing the most targeted feedback is onethat is linked to organizational goals and competencies.Our key tactic is to keep a developmental focus whiledeveloping the 360° content to maintain the utility andintegrity of the data.

To maximize the utility of the 360-degree feedback and toensure that it is beneficial and understood by all involved,it is imperative to train the “raters” and the “ratees” inadvance. To maximize the return on investment of the360-degree feedback process, organizations shouldcreate accountability and actionable developmentplans by involving the participant’s supervisor in theprocess.

360O FEEDBACK SURVEYS

WHAT ENGAGE CONSULTING CAN DO FOR YOU

Our 360 feedback survey solution consists of a numberof phases:

Commitment to the 360° feedback processWe help you build the commitment and generatethe enthusiasm for the 360° feedback process withinthe leadership, participants and individuals providingthe feedback through presentation, briefing sessionsand other communication material.

Design of the 360° feedback processOn the basis of your strategy, objective, valuesand current performance criteria, we will design aquestionnaire that is relevant for your organizationand for the individual participants of the survey.

Administering 360° feedback processWe will administer the 360° feedback processthrough our web based survey collection tool. Thiswill ensure that the collection is being done speedily,transparently and with utmost anonymity.

360° feedback reportsFollowing the collection of the feedback we will write the individual 360° feedback development reports. In this report we will:

Explain to the participants how to interpret the report; Give all the feedback results on each of the questions from each of the “rater” groups ensuring the anonymity of the “raters”; Identify specific strengths and weaknesses of the individual; Recommend next steps and suggestions for further development.

Post 360° feedback Individual development supportand coaching

Following the 360° feedback reports we can helpeither provide the individual or company as a wholea number of coaching and/or training interventionsto guide the development of your senior managers.

Subsequently we can then re-administer the same360° feedback tool after 12 months to measureprogress of the individuals.

Page 5: A MOMENT’S INSIGHT IS SOMETIMES WORTH A LIFETIME’S EXPERIENCE.paulkeijzer.com › engageco › wp-content › uploads › 2013 › ... · Post 360° feedback Individual development

The diagnostic tool is designed to provide critical insightinto an organization’s current state of readiness forimplementation of talent management services, suchas competency management, workforce planning andanalytics, position management, talent polls and profiles,hiring and selection, performance management,succession planning, training and development,compensation planning, reward strategy, long termbenefits, retention etc.

HR DIAGNOSTICS

WHAT ENGAGE CONSULTING CAN DO FOR YOU

Using our diagnostic tools we can assess your current HR capabilities and assess them against your business needs. We will provide you with a clear roadmap on how you can move from your current state to your desired state.

Our HR Diagnostic solution uses a combination of different techniques and approaches. We Discover, Design and Deliver according to the needs of your company.

In the Discovery Phase we use the following techniques to gain business insights, assess your HR capabilities and determine your business needs.

Surveys

Focus groups

Face-2-face interviews

Benchmark studies

Discovery workshops

Process and system reviews

Assess key performance indicators

During the Design Phase we partner with the client to translate the business needs and insights into solutions that add value and are sustainable.

In the Delivery Phase we will draft an implementation road map and recommendations on how to movetoward the desired HR state.

Page 6: A MOMENT’S INSIGHT IS SOMETIMES WORTH A LIFETIME’S EXPERIENCE.paulkeijzer.com › engageco › wp-content › uploads › 2013 › ... · Post 360° feedback Individual development

An effective compensation strategy is a well-reasoned,actionable plan that translates a firm’s guiding principlesabout compensation into tactical approaches aroundbase pay, short and long-term incentives, andrecognition awards in order to meet business objectives.It ensures that you’re directing your compensationinvestments so they’ll have the greatest impact.

An important component of your total reward strategyis of course how your are positioned versus comparablecompanies. Do you want to be the top payer in yoursegment or do you intend to engage and motivatepeople through other sources allowing you to lower yourtotal reward costs.

TOTAL REWARD MARKET SURVEY

WHAT ENGAGE CONSULTING CAN DO FOR YOU

We can either execute an individual or syndicated Total Reward Survey for your organisation. We will provide you with:

Valid and up-to-date remuneration data analysis ofall other chosen companies

Salary ranges and benefits for all your job levels.

A solid basis for Total Reward decisions so that youcan attract and retain quality staff

Your market pay position within the comparative group

Insights on engagement factors such as training anddevelopment, career and growth opportunities,work life balance and performance and recognitionpractices in the FMCG sector

Our Total Reward Survey consists of three phases:

Strategic & Planning Phase: involves gaining businessinsights, the assessment of capabilities and currentsituation, gathering views and feedback fromstakeholders and determining business needs .

Execute, Document and Analysis Phase: customizesurvey data form, data collection, data auditing, dataentry, data benchmarking and data analysis.

Reporting Phase: deliver organisation specific surveyreport and present implications of the reward surveyresults for your organisation.