a message from the resort manager - constant...

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We are all hoping, as we do every year, for a snowy winter at Hyatt High Sierra Lodge, a Hyatt Residence Club Resort. It is always reassuring to see snow on the peak of Mt. Rose early and this year it came on September 12, 2016. In reviewing my notes from the owner’s meetings on Wednesdays at 4:00 p.m. in the clubhouse, last winter there were a few questions that came up. Here are some answers: Why is it hard to get the bedrooms in our unit to warm up? The heating system in the units is a closed loop with hot water going through it. When the thermostat tells the system to turn on, the heated water starts flowing through the unit clockwise or counter clockwise. It does take a good 5 – 10 minutes for the heated water to warm the pipes and for you to start to feel heat. If you have your fireplace on and it is warm in the living room, it will tell the thermostat it is warm in the unit and turn off the heat for the entire unit including the bedrooms. The best thing to do if your bedrooms are cold is keep the fireplace off. Why are the trees and bushes taped up? The snow in Tahoe has a high moisture content and this tends to break the branches of the trees and bushes. Taping prevents the branches from breaking and allows us to have healthy trees and bushes in the spring. Why can’t the plow turn off the beeping noise? The department of transportation requires the plow to have on the back up alarm. The driver does his best to avoid backing up as much as possible, but at buildings 4, 5, and 6, he has to back up. We look at it as a good thing. It means a good amount of snow if the plow is here. The most frequent question this past fall at the owner’s meeting was when is the baby due? I am happy to announce we are proud parents to another baby boy, Charlie, born at the end of October. Thank you to the team for taking care of the property in my absence. Megan Humphrey Resort Manager Phone: +1 775.881.6610 [email protected] A Message from the Resort Manager High Sierra Lodge, a Hyatt Residence Club Resort DESTINATION 2017 • Issue 1 Book your week now! 1-800-GO-HYA TT hyattresidenceclub.com

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Page 1: A Message from the Resort Manager - Constant …files.constantcontact.com/c84e288a401/74f1ab83-ce81-42e2...We enjoy eating there and at many other restaurants in the Incline Village

We are all hoping, as we do every

year, for a snowy winter at Hyatt

High Sierra Lodge, a Hyatt Residence

Club Resort. It is always reassuring

to see snow on the peak of Mt.

Rose early and this year it came on

September 12, 2016.

In reviewing my notes from the owner’s meetings

on Wednesdays at 4:00 p.m. in the clubhouse, last

winter there were a few questions that came up. Here

are some answers:

Why is it hard to get the bedrooms in our unit to warm up? The heating system in the units is a closed

loop with hot water going through it. When the

thermostat tells the system to turn on, the heated water

starts flowing through the unit clockwise or counter

clockwise. It does take a good 5 – 10 minutes for the

heated water to warm the pipes and for you to start to

feel heat. If you have your fireplace on and it is warm in

the living room, it will tell the thermostat it is warm in the

unit and turn off the heat for the entire unit including the

bedrooms. The best thing to do if your bedrooms are

cold is keep the fireplace off.

Why are the trees and bushes taped up? The snow

in Tahoe has a high moisture content and this tends

to break the branches of the trees and bushes. Taping

prevents the branches from breaking and allows us to

have healthy trees and bushes in the spring.

Why can’t the plow turn off the beeping noise? The

department of transportation requires the plow to have

on the back up alarm. The driver does his best to avoid

backing up as much as possible, but at buildings 4, 5,

and 6, he has to back up.

We look at it as a good thing. It means a good amount of

snow if the plow is here.

The most frequent question this past fall at the owner’s meeting was when is the baby due?

I am happy to announce we are

proud parents to another baby

boy, Charlie, born at the end of

October. Thank you to the team

for taking care of the property in

my absence.

Megan Humphrey

Resort Manager

Phone: +1 775.881.6610

[email protected]

A Message from the Resort Manager

High Sier ra Lodge, a Hyat t Res idence C lub Resor t

D E S T I N AT I O N2017 • Issue 1

Book your week now! 1-800-GO-HYATT hyattresidenceclub.com

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Dear Members of the High Sierra Lodge Owners

Association,

Your board wishes all members of Hyatt High Sierra

Lodge owners association all the best this year. We

met on September 29 for our annual board meeting

and election. The annual meeting featured an owner

comment period, reviewed our operational budget and

reserve budget, and discussed future plans for the resort.

This past year was a busy year. While we didn’t have a

major project, we completed the following projects in

2016: Resurfacing the parking lot and fixing the drainage,

new front door locks for all units, as the old locks were

malfunctioning and replacement parts were no longer

produced. New heaters for the pool and spa, as the

old one no longer worked, and sanding and staining of

Building 2. New and additional bell carts were purchased,

giving owners a bell cart for each floor to ease the check

in/out process. The pool and spa are scheduled to be

plastered during our maintenance

week. We approved the purchasing of new dishware,

as our old pattern was no longer produced and we were

running low on replacement dishes. Lastly, we approved

the purchasing of all new coffee makers, blenders

and toasters.

The next major project will be the replacement of all

furniture; the board will hire a Hyatt/ILG approved design

firm to produce a design that maximizes functionality

of the units, while maintaining the Tahoe look and feel.

We will share the design with all the owners, and new

furniture is scheduled for installation in 2018. We thank

Resort Manager Megan Humphrey for her and her staff’s

efforts and service.

Shared ownership is a unique concept, and with over

2,500 owners, we receive a lot of ideas and comments.

We listen to everyone and do our best to put our owners’

best interests first, while following our stated goals to

keep the resort service and condition up to the high

standards expected from the Hyatt/ILG brand, and

maintaining an annual assessment structure as low

as possible.

Your board members are Director Steve Dallas, Secretary

Linda Adkins, Vice President Steve Dykstra, and President

James Novack. For 2017, the above board will be joined by

Neil Glick, who was elected along with Messrs. Novack

and Dallas to serve a two-year term.

We again thank the owners for their support. You care.

You are involved. You pay your assessments on time and,

you respect the property. We wish everyone all the best.

James Novack

HSLOA Board President

Hyatt High Sierra Lodge

Board Update

CONTACT INFORMATIONResort Manager | Megan Humphrey | [email protected] | Phone: +1 775.832.0220

GENERAL INFORMATIONCheck-In: 4:00 p.m. | Check-Out: 10:00 a.m. | No Smoking, No Pets | Lobby Hours: 7:00 a.m – 11:00 p.m.

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O W N E R S P O T L I G H T

Ed and May Ed Hawley and Mary Jo La Plant own three weeks at

Hyatt High Sierra Lodge and are generally there for

weeks 36 – 38 every year. Lake Tahoe is their favorite

place to visit in the country and they feel like it is their

second home.

Some of their favorite memories are driving around the

lake, boating and hiking in the local area. There are also

a bunch of old western towns in Nevada they like to visit.

In addition to staying at Hyatt High Sierra Lodge, the

couple has stayed at Highlands Inn in Carmel and the

Key West properties in Florida.

They have used Interval International in the past with

success. It has allowed them to explore new cites

and countries. They say they have always had good

experiences when calling customer service.

The activities Ed and Mary Jo enjoy most while staying

at Hyatt High Sierra Lodge are hiking, sitting on the

Hyatt Pier 111, meeting new owners and trying their luck

at Hyatt Grand Lodge Casino.

Hyatt High Sierra Lodge

Spotlight

Ed and Mary Jo say due to the great selection of restaurants in the area, they don’t eat in much. “The Lone Eagle Grille has some of the best views on the lake. We enjoy eating there and at many other restaurants in the Incline Village and North Lake Tahoe areas.”

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Hyatt High Sierra Lodge

Resort News

Utilities As deeded property owners here in Incline Village,

you pay taxes towards the Incline Village General

Improvement District, IVGID, which takes care of many

utilities in the community. These items include gas, trash,

water and sewer. In addition to the utilities, they run the

great added amenities of Incline Village, including Incline

Beach, Ski Beach, Burnt Cedar Beach, The Incline Village

Recreation Center, Championship Golf Course, Mountain

Course, and Diamond Peak ski area.

Diamond Peak Diamond Peak is celebrating its 50th anniversary this year

and they want you to get involved in the fun.

FIRST YOU WILL NEED TO GET THERE:

A shuttle leaves Hyatt Regency Lake Tahoe every 30 minutes

between 8:30 a.m. – 1:00 p.m., so no need to drive.

WATCH FOR:

• Ski Center Theme Days

• 55+ Ski Clinics on Wednesdays

• Community Appreciation Week

• Last Tracks Wine & Beer Tastings on Saturdays

• Full Moon Community Snowshoe and

Hike to Snowflake Lodge

• The Annual Dummy Downhill

• Annual Ullr Fest

• Uphill/Downhill Dash

These events are just a few at Diamond Peak. Check

out their website www.diamondpeak.com for complete

details.

In addition to the Incline Village events, there are many

more events in the area throughout the winter.

ANNUALLY, WATCH FOR:

• SnowFest

• WinterWonder Grass Tahoe Festival

• The Great Ski Race

• Polar Plunge

• Alpen Glow Winter Film Series

• Cushing Crossing

Daily or weekly, watch for:

• Live music at the Lone Eagle Grille

• Live music at the Crystal Bay Casino

• TOST-free champagne daily at the top of Northstar

• Unbuckle at Tamarack at Heavenly

PHOTO COURTES Y OF DIA MOND PE AK

Enjoy a daily dose of vacation inspiration, tell us about your vacations and tag us in your

photos and let us know what you’re up to during your visits. Like us at facebook.com/HyattResidenceClub.

Hyatt Residence Club has gone SOCIAL! Share your experiences and photos with us.

We take your vacations personally.

Let us know how we’re doing on TripAdvisor.

Follow @HyattResidenceClub on Instagram. Share your amazing photos of our

properties by checking-in or hashtagging the property name. We #regram the best!

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Hyatt High Sierra Lodge

Vacationing News

From here you can see the world.Hyatt Residence Club members enjoy unparalleled

vacation opportunities in regionally inspired residential-

style properties with the quality of the Hyatt brand.

Membership in Hyatt Residence Club offers customized,

flexible travel options tailored to the most discriminating

of vacation lifestyles.

• Experience your Home Resort every year

• Exchange within the Hyatt Residence Club

collection of resorts

• Discover the world of Hyatt via the popular

Hyatt Gold Passport® guest loyalty program

• Explore new destinations through Interval

International’s network of more than 2,900

resorts worldwide

Vacations are brief shining breaks where we escape the daily routine to rest, rejuvenate and reconnect resulting in memories that last a lifetime.

Now is the time to share your secret for extraordinary escapes. With our Hyatt by Invitation referral program, the people closest to you get a taste of membership—and you get rewarded if they join Hyatt Residence Club.*

Give them the key to the world!Share your Hyatt Residence Club Referral ID (available by calling your Member Services representative) and have your friends and family call us at 888.223.4416 to see if they qualify for a special vacation offer.

*�Members�and�their�referrals�must�meet�certain�qualification�to�participate�in�Hyatt�by�Invitation,�the�Hyatt�Residence�Club�referral�program.�To�view�the�complete�terms�and�conditions,�visit�hyattresidenceclub.com�and�log�into�the�Member�Clubhouse.�Any�of�your�friends�and�family�members�who�accept�a�vacation�offer�will�be�required�to�attend�a�90-minute�informal�presentation�on�Hyatt�Residence�Club.

Do you know someone who needs a vacation?

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Extraordinary Resorts

Exclusive Locations

HV Global Group, Inc. independently owns and manages the Hyatt Residence Club program and uses the Hyatt Vacation Ownership name and other Hyatt names and marks under license from an affiliate of Hyatt Hotels Corporation. The right to use the Hyatt names and marks shall cease if such license expires or is revoked or terminated. Hyatt Hotels Corporation and its affili-ates make no representations, warranties, or guaranties with respect to the resort or the Hyatt Residence Club program. HV Global Group, Inc. is not an affiliate of Hyatt Hotels Corporation.

Call us or visit the website today – book your week now!

1-800-GO-HYATT

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