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1 A Measurement to Support the eHealth Regional Strategy Session 170 - March 7, 2018 Claudio Saccavini, CINO Giulia Pellizzon, Project Engineer Consortium Arsenàl.IT

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Page 1: A Measurement to Support the eHealth Regional Strategy · Gimme the numbers Next stop? Suggestions. 4 Learning Objectives Describe the assessment model for the exchange of EHRs in

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A Measurement to Support the eHealth Regional StrategySession 170 - March 7, 2018

Claudio Saccavini, CINO

Giulia Pellizzon, Project Engineer

Consortium Arsenàl.IT

Page 2: A Measurement to Support the eHealth Regional Strategy · Gimme the numbers Next stop? Suggestions. 4 Learning Objectives Describe the assessment model for the exchange of EHRs in

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Claudio Saccavini, Chief Innovation Officer

Giulia Pellizzon, Project Engineer

Have no real or apparent conflicts of interest to report

Conflict of Interest

Page 3: A Measurement to Support the eHealth Regional Strategy · Gimme the numbers Next stop? Suggestions. 4 Learning Objectives Describe the assessment model for the exchange of EHRs in

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AgendaBackground

Our ecosystem

The Five Ws and one H

Handle with care: hints and suggestions

Gimme the numbers

Next stop?

Suggestions

Page 4: A Measurement to Support the eHealth Regional Strategy · Gimme the numbers Next stop? Suggestions. 4 Learning Objectives Describe the assessment model for the exchange of EHRs in

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Learning Objectives

Describe the assessment model for the exchange of

EHRs in the Veneto Region (Italy)

Evaluate the assessment measure in use to support

the eHealth strategy

Analyze the Veneto case and its application to other

contexts

Page 5: A Measurement to Support the eHealth Regional Strategy · Gimme the numbers Next stop? Suggestions. 4 Learning Objectives Describe the assessment model for the exchange of EHRs in

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Arsenàl.IT – Who we are

Page 6: A Measurement to Support the eHealth Regional Strategy · Gimme the numbers Next stop? Suggestions. 4 Learning Objectives Describe the assessment model for the exchange of EHRs in

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Background – Where we are

Venice

Page 7: A Measurement to Support the eHealth Regional Strategy · Gimme the numbers Next stop? Suggestions. 4 Learning Objectives Describe the assessment model for the exchange of EHRs in

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Background – Some features

One regional authority

Seven provinces (counties)

575 municipalities

One regional public health system

Nine local health authorities (LHAs)

Two hospital trusts (HTs)

One oncology research center

The Healthcare System

Administrative Framework

Page 8: A Measurement to Support the eHealth Regional Strategy · Gimme the numbers Next stop? Suggestions. 4 Learning Objectives Describe the assessment model for the exchange of EHRs in

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Veneto US

Background – Some features

Health Expenditure and ComparisonPublicPrivate70%

30%

49% 51%

Based on OECD data 2016 and 12° Health report – Crea Sanità

The Veneto Regional

Health System

Universal health coverage

but…

30% funded by

households and...

86% of which is out-of-

pocket

Page 9: A Measurement to Support the eHealth Regional Strategy · Gimme the numbers Next stop? Suggestions. 4 Learning Objectives Describe the assessment model for the exchange of EHRs in

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Our ecosystemOne Army

~ 8,000

Hospital Specialists

~ 70,000

Overall Health Workers

~ 4,000

GPs ~ 1,500

Pharmacies

~ 5,000,000

Citizens

Page 10: A Measurement to Support the eHealth Regional Strategy · Gimme the numbers Next stop? Suggestions. 4 Learning Objectives Describe the assessment model for the exchange of EHRs in

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Our ecosystemOne Mission

Health Information

Exchange system (HIEs)

Starting point

Mission accomplished

LHAOrHT

Page 11: A Measurement to Support the eHealth Regional Strategy · Gimme the numbers Next stop? Suggestions. 4 Learning Objectives Describe the assessment model for the exchange of EHRs in

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2013 2019

Our ecosystemOne Vision

TIME LINE

VALUE LINE

ICT adoption Structured

info

Exchangeinfo Data at

work

Page 12: A Measurement to Support the eHealth Regional Strategy · Gimme the numbers Next stop? Suggestions. 4 Learning Objectives Describe the assessment model for the exchange of EHRs in

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We need a measure

Bees on the ground, but…

How do we track the progress?

How do we improve our action plans?

How does a solution solve actual conditions?

Our ecosystemThe deployment

?

Page 13: A Measurement to Support the eHealth Regional Strategy · Gimme the numbers Next stop? Suggestions. 4 Learning Objectives Describe the assessment model for the exchange of EHRs in

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The five Ws and one HThe assessment program

Independent institution

Healthcare digitalization adoption

The entire Veneto Region

WHO?

WHERE?

WHAT?

Page 14: A Measurement to Support the eHealth Regional Strategy · Gimme the numbers Next stop? Suggestions. 4 Learning Objectives Describe the assessment model for the exchange of EHRs in

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The five Ws and one HThe assessment program – When?

Get the initial status and track the progress

2013 2016

Survey I Survey II …

Page 15: A Measurement to Support the eHealth Regional Strategy · Gimme the numbers Next stop? Suggestions. 4 Learning Objectives Describe the assessment model for the exchange of EHRs in

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First, identify the digitization level of each LHA and HT

Second, get the whole picture of the regional health system

The five Ws and one HThe assessment program – Why? (1 of 2)

Page 16: A Measurement to Support the eHealth Regional Strategy · Gimme the numbers Next stop? Suggestions. 4 Learning Objectives Describe the assessment model for the exchange of EHRs in

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The five Ws and one HThe assessment program – Why? (2 of 2)

Third, measure the value of a new asset class: structured information

RAW DATAMEANINGFUL DATA

ICT deploymentstrategy…

… Measure the value of information

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The five Ws and one HThe assessment program – How?

Identified HIMSS and its EMRAM methodology

0 stage All three ancillaries not installed

1 stage Lab, Rad, Pharmacy installed

2 stage HIE capable

3 stage Clinical documentation

4 stage CPOE; CDS

5 stage Full R-PACS

6 stage Full CDSS, CLMA

7 stage Complete EMR, data analytics

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Handle with care – Coding and meaningHIMSS EMRAM – HIEs meaning

0 and 1st stage

There is no

exchange of

digital data

2nd stage

Presence of

different digital

data but

limited

exchange

Page 19: A Measurement to Support the eHealth Regional Strategy · Gimme the numbers Next stop? Suggestions. 4 Learning Objectives Describe the assessment model for the exchange of EHRs in

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Handle with care – Coding and meaningHIMSS EMRAM – HIEs meaning

3rd stage

Some

documents are

structured and

exchanged

4th stage

Starting to

work in a

CDSS-mode

Page 20: A Measurement to Support the eHealth Regional Strategy · Gimme the numbers Next stop? Suggestions. 4 Learning Objectives Describe the assessment model for the exchange of EHRs in

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Handle with care – Coding and meaningHIMSS EMRAM – HIEs meaning

5rd stage

EHRs enable

new delivery

models

6th stage

Data analytics

supports clinical

strategy and

programs

Page 21: A Measurement to Support the eHealth Regional Strategy · Gimme the numbers Next stop? Suggestions. 4 Learning Objectives Describe the assessment model for the exchange of EHRs in

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Handle with care – Coding and meaningHIMSS EMRAM – HIEs meaning

7th stage

AI at work

Page 22: A Measurement to Support the eHealth Regional Strategy · Gimme the numbers Next stop? Suggestions. 4 Learning Objectives Describe the assessment model for the exchange of EHRs in

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Gimme the numbers – main results

From CDSS to AI

1 2 3 5 6 70

No

exchange Limited

exchangeSome docs are

structured and

exchanged

4

The Veneto Region EMRAM mean score

2013

2.9

2016

3.9

EMRAM score

Page 23: A Measurement to Support the eHealth Regional Strategy · Gimme the numbers Next stop? Suggestions. 4 Learning Objectives Describe the assessment model for the exchange of EHRs in

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eReferral: ~ 20M/y

ePrescription: ~ 40M/y

Already available docs

~ 160M in 4 years

Gimme the numbers

STOCKSFLOWS

Page 24: A Measurement to Support the eHealth Regional Strategy · Gimme the numbers Next stop? Suggestions. 4 Learning Objectives Describe the assessment model for the exchange of EHRs in

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Gimme the numbers – A map

Check & Maintain

Good practices

HIMSS stages 2016

Varia

tio

n 2

01

6 -

20

13

1 7°

23

45

0-1

Pay attention

From 0.3 to 5.2

Page 25: A Measurement to Support the eHealth Regional Strategy · Gimme the numbers Next stop? Suggestions. 4 Learning Objectives Describe the assessment model for the exchange of EHRs in

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Next stop? - A new measurement?

How to complete the EMRAM score?

How to assess the ability to deliver the continuity of care?

2013 2016

EMRAMRegione Veneto

Survey I

EMRAMRegione Veneto

Survey II

CCMM

on testing

2017

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Next stop?From hospital to primary and social care

Page 27: A Measurement to Support the eHealth Regional Strategy · Gimme the numbers Next stop? Suggestions. 4 Learning Objectives Describe the assessment model for the exchange of EHRs in

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Transferability

APPROCH

Bottom-up

Engagement & Collaboration

Strong commitment

VALUES Standard and acknowledged methodology not case specific Self-feeding process

One measure does not provide insight to the value

OBSTACLES

Lack of vision

Reduced credibility of strategy

Undefined goals

Page 28: A Measurement to Support the eHealth Regional Strategy · Gimme the numbers Next stop? Suggestions. 4 Learning Objectives Describe the assessment model for the exchange of EHRs in

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Any questions?

mmm…

Page 29: A Measurement to Support the eHealth Regional Strategy · Gimme the numbers Next stop? Suggestions. 4 Learning Objectives Describe the assessment model for the exchange of EHRs in

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Claudio Saccavini

Technical Director

Consorzio Arsenàl.IT

[email protected]

@Consorz_Arsenal

LinkedIn: Consorzio Arsenàl.IT - OFFICIAL

Giulia Pellizzon

Project Engineer

Consorzio Arsenàl.IT

[email protected]

@Consorz_Arsenal

LinkedIn: Consorzio Arsenàl.IT - OFFICIAL