CONTENTS

S T A R T I N G2 0 1 6 R I G H T

A S K A C A S EM A N A G E R

C U S T O M E RS E R V I C E J O B S

DECEMBER 31, 2015

the LEAD SheetA L A B O U R M A R K E T N E W S L E T T E R F O R G R E AT E RV I C T O R I A E M P L O Y M E N T S E R V I C E C E N T R E S

NEXT ISSUE:JANUARY 14, 2016

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By Kate Wiley

January just might bethe most isolating, un-

eventful month of the year.As it follows a month filledwith busyness and cheer, itcan be a challenging time forsome.

In addition to putting us intemptation’s way (i.e. anabundance of pie and punch),the holidays often put us inclose quarters with peoplewho really know how to pushour buttons, bringing up feel-ings of inadequacy.

If all the activity and fami-ly has you feeling depleted,you may have a case of thepost-holiday blues. One wayto ease the blues, is to avoidmaking the holidays such abig deal in the first place. Itdoesn’t have to be the frenzywe make it.

This begins with not over planning. “Christmas does not have to be a huge deal,” says Bar-bara Green B.A., M.A. Rockridge Consulting. “Set out by planning for a laid-back time, not ahectic one.”

A WorkLink Foundations Program Facilitator, Barbara adds that overspending is also a con-tributor to post Christmas blues. One way to avoid being broke after the holidays, is to savejust a little every month. If you add up what you spent on Christmas this year and divide it bytwelve, see if you can manage to save that much in a separate savings account with no debit

(Continued on page 5)

worklink.bc.ca • gthiringsolutions.ca • beaconcs.ca 2December 17, 2015

By Natasja van der Lingen

Client Advisor/Workshop FacilitatorWorkBC Beacon Community Services

Are you one of those people who makes New Year's reso-lutions ? If your list includes getting a new job, you

may be asking yourself: Where do I even begin? The followingare a few tips for getting started, and for staying motivatedin your job search.

Give yourself a break.

If you have experienced job loss, you may have experi-enced periods of depression, hopelessness, and perhaps evenembarrassment. Looking for work can be difficult when youare already down and lacking in self-confidence. If you arenot an extrovert to begin with, putting yourself out there andmarketing yourself to potential employers may seem like aninsurmountable step outside of your comfort zone. You arenot alone in this experience, so be gentle on yourself forwhatever emotions you may be experiencing.

Go shopping — no kidding!

Starting with a make-over can help boost the confidenceyou need to approach employers. If finances are a barrier toaccessing interview-worthy clothes and/or a haircut, speakto your WorkBC employment services advisor. If eligible, youmay be assisted with referrals to services in the communitylike Wear2Start, a non-profit agency which offers make-overs to women preparing for job search or just starting anew job.

Set weekly goals — and make them SMART goals (Specif-ic, Measurable, Attainable, Realistic and Timely).

Experiencing the roller coaster of responses and rejectionsfrom employers can sap your motivation. It may be difficultto keep your eye on the ultimate goal of landing that job atthe end.

Set weekly goals for yourself that you can feel confident inbeing able to achieve, so you can complete steps towardsyour employment goal and monitor your progress.

Increase your support network.

Your weekly goals may include career exploration exercisessuch as online labour market information research, or con-ducting informational interviews. Perhaps your employmentservices advisor has also advised you to complete a careerassessment to better match your skills and interest to withspecific job opportunities. Discussing your thoughts and find-ings can help you process and reaffirm your learning, andhelp you focus your goals for more effective job search. Finda sounding board, not only in your employment services advi-sor, but among friends and family members or others whoknow you well.

And who better to understand what you are going throughthan others who are also looking for employment? Attend ajob club at your nearest WorkBC Employment Centre for oncea week peer support and networking, or simply to enjoy acoffee break from the full-time job of looking for work.

Got a story to share? Your success could inspire others. Emailkwiley@worklink.bc.ca.

3worklink.bc.ca • gthiringsolutions.ca • beaconcs.caDecember 17, 2015

MANUFACTURING & FACILITIES JOBS

DL’s Bins and Recycling Centre in Saanichton seeks apart-time Weigh Scale Attendant. An ability to work wellunder pressure in a busy environment is required. Cashhandling and cashing out experience is a definite asset.Find the complete posting at indeed.ca.

Purolator in North Saanich requires a PM Sorter. Re-quirements include knowledge of scanners and an abilityto lift 70 lbs. Apply online at careers.purolator.com.

Acorn and Branch Landscaping seeks a casual WinterRoad Maintenance Labourer. Crew members only perform

services on nights that reach 2 degrees or lower. A validBC Driver’s Licence is required, as well as experience withsnow removal/manual labour. Apply at indeed.ca.

Specific Mechanical Systems is looking for a MetalFinisher/Labourer with mechanical and fabrication shopexperience. Candidates must demonstrate a high degreeof ownership and responsibility. Details at indeed.ca.

Hilltop Greenhouses is hiring 4 seasonal GreenhouseLabourers. Work starts as soon as possible. Go toworkbc.ca for more information.

TRADES & TRANSPORT JOBS

Jaguar Land Rover seeks a Parts Journeyperson. Appli-cants must have a minimum of a grade 12 education andbasic computer skills. Go to suburbanmotors.com > Em-ployment Opportunities for more information.

UPS has an opportunity for a part-time Driver (PM Shift- Shuttle) within its Victoria Package Centre in Saanich.Candidate must possess a valid Driver's License and have

no violations in the past 12-months prior to application.Excellent customer service skills also a must. Find thecomplete posting at indeed.ca.

Argus Carriers requires a Truck Driver/Warehouse.Class 1 license would be beneficial, but not required. Fork-lift experience required. Part-time work may lead to full-time; shifts start at 4 a.m. Find out more at workbc.ca.

worklink.bc.ca • gthiringsolutions.ca • beaconcs.ca 4December 17, 2015

TECHNOLOGY JOBS

BC Public Service (Natural Resource Sector) requires afull-time User Experience Content Strategist. Qualifica-tions include one year experience practicing user experi-ence design, planning and managing web propertiesincluding experience in information architecture, contentdevelopment and interaction design. Details atwww2.gov.bc.ca. Closes Jan. 14.

Island Health seeks an Interface Architect with a bach-elor’s degree in Computer Science, Health InformationSciences, Engineering or a related discipline. Further qual-ifications include experience with at least two IM /IT dis-ciplines from a client/server environment. Moreinformation at viha.ca > Careers. Open until filled.

Victoria-based SSI is hiring a Technical Product Manag-er. Requirements include a bachelor’s degree or diplomain Computer Science, Computer Engineering, or relateddiscipline and 5 years of industry experience. The compa-ny is also recruiting a QA Analyst. More information at ssi-corporate.com/company/careers.

MAXIMUS has an opening for a Technical Project Man-ager (SDLC or ITIL) in Victoria. The successful candidatewill have a bachelor's degree with major coursework ininformation systems, computer science, or related field,and experience managing the development and implemen-tation of large scale enterprise applications. Find outmore at viatec.ca > Job Board.

SOCIAL & HEALTH JOBS

The YMCA-YWCA of Greater Victoria is opening two newHealth, Fitness and Aquatic facilities and two ChildcareCentres. A number of positions are already available, in-cluding the Program Manager, Aquatics. Qualificationsinclude a degree or diploma in a sports and recreationmanagement related field, plus a minimum of 5 – 7 yearsaquatic management experience. Learn more atbcrpa.bc.ca > Jobs.

Cool Aid Society is hiring a full-time Emergency ShelterSupport Worker – Overnight. Must have experience in thecommunity social services sector with demonstrated work-ing knowledge of community support agencies and re-sources. Go to coolaid.org/join-us. Start date is Jan. 13.

The Sooke Family Resource Society is seeking a materni-ty-leave term position for a Family Support Worker toprovide support and facilitation of parent/children pro-grams in the Westshore area. Qualifications include rele-vant education and experience (ECE, CYC, Education,Social Work or related field). Application details atsooke.pocketnews.ca > Jobs. Closes Jan. 29.

The BC Cancer Agency has a temporary opening for aPharmacy Systems Application Support Technician. This

position is full-time until Jan. 31, 2017. Qualifications in-clude graduation from an accredited Pharmacy Technicianprogram or an equivalent combination of education, train-ing and experience, in addition to current registration as aPharmacy Technician with the College of Pharmacists ofBC. More information at jobs.phsa.ca.

Katz Group (Rexall Pharma Plus) is hiring a PharmacyTechnician in Victoria. Candidates must be excellentcommunicators and registered with the Provincial Licens-ing College. Go to www.rexall.ca/careers to apply.

Homewood Health is recruiting a Workshop Facilitatorwith a bachelor’s degree in Social Work, Psychology orrelated field. Minimum of five years demonstrated groupfacilitation in either a post-secondary teaching and/orformal training capacity also required. Find out more athomewoodhealth.com > More > Careers.

Island Health seeks a regular, full-time RegisteredNurse at Victoria General Hospital. Qualifications includecurrent, practicing registration with College of RegisteredNurses of British Columbia, and up to two years’ recentexperience, depending on clinical setting. Apply at viha.ca> Careers. Open until filled.

5worklink.bc.ca • gthiringsolutions.ca • beaconcs.caDecember 17, 2015

card attached, recommends Barbara. “This is an enormousde-stressor and stress is depressing.”

Expectations can also fall short when it comes to family.Recognize that a Hallmark version of your family life is notrealistic. Trying to change your loved ones to fit your ideal isa recipe for conflict. “Acknowledge and accept that peoplewill be who they want to be, not who you want them to be,”advises Barbara. You can only control your own behaviour andhow you react to others. So instead of trying to change them,change the way you respond to them.

If you spent the holiday lobbing emotional daggers at oneanother, leave the unsavoury memories behind and reconnectwith yourself. Rediscover a favourite trail, dive into a goodbook, or take a yoga class. Imagine the stress of the holidaysmelting away with each cleansing breath.

If that special someone is missing from your life, reach outto friends. Share photos with them of holidays past, or of atime when things looked brighter. Note of clarification: Thebenefits of this practice are far greater if you are sitting be-side that friend, not posting to her Facebook page. In fact,too much time spent on Facebook and Instagram can drag youdown. Comparing your (unfiltered) holiday to the carefullycurated version you see on social media is likely to stir feel-ings of envy.

Spruce up your calendar with a few fun outings. Organize aget together or a weekend away — something to look forwardto. If you cannot afford a spa day, invite a friend over forpopcorn and a movie. “When I was young, my parents alwaysbooked the family in to see an ice show in early January andwe all looked forward to it,” recalls Barbara. “An afterChristmas event doesn’t have to be that elaborate.” She sug-gests choosing a favourite place to go to that you don’t visitoften — make this event a regular part of the holidays. Savinga few gifts to open at New Year’s Day also works well to easethe let- down.

So your job search got derailed, you gained a few extrapounds, and your dog is punishing you for the kennel stay.Allow yourself some extra leeway as you get back on track.Don’t expect to check off all the items on your to-do list in

the first week. Hit the treadmill once this week, rather thanevery day. It’s OK — Santa’s done watching.

Our self-image (the picture we have of who we really are)is strongly influenced by our self-talk. And that same impres-sionable self-image strongly influences our behaviour. Barba-ra explains it this way: “When we talk negatively aboutourselves, our situation, the mistakes we’ve made, how muchwe are not enjoying our life etc., we are painting a negativeimage of ourselves and will likely act in accordance with thatimage.”

“Recognizing the good in ourselves, our strengths and posi-tive values, will change our lives for the better,” she adds.“After all, there are no mistakes, only lessons. Learn, let goand look ahead.”

Instead of dwelling on all that didn’t go as planned, focusyour thoughts on what is good in your life. Consider thosewho have given you a helping hand, whether by sharing theirtime, money, or talent. What better moment to revive thelost art of writing thank-you notes? Throw a few professionalcontacts into the mix. Wish them a happy 2016, and you mayjust open the door to an informational interview or a net-working opportunity. After all, the good will and glad tidingsneed not be limited to the month of December.

If these tips are not working, consider seeking help from amental health professional. Your Work BC Employment Centrecan refer you to one.

Kate Wiley is editor of the Lead Sheet. Contact her atkwiley@worklink.bc.ca.

(Continued from page 1) “Recognizing the good inourselves will change our

lives for the better. After all,there are no mistakes, onlylessons. Learn, let go and

look ahead.”– Barbara Green,

B.A., M.A. Rockridge Consulting

worklink.bc.ca • gthiringsolutions.ca • beaconcs.ca 6December 17, 2015

PROFESSIONAL & ADMINISTRATIVE JOBS

The Inter-Cultural Association of Greater Victoria re-quires a casual, on-call Administrative Assistant. Experi-ence with reception duties and employment servicesprograms for adult learners preferred. Go toicavictoria.org/about-us/careers. Closes Jan. 8.

Chintz & Company is hiring a full-time Interior DesignAssociate. Essential expertise includes calculating customsewing and pattern repeats of draperies, shades, valanc-es, beddings and upholstery as well as up to date HunterDouglas training. The retailer is also hiring a Design Coor-dinator. Details at workbc.ca. Expires Jan. 31.

AbeBooks.com is looking for a Marketing Analyst to joinits Traffic & Acquisition team. Qualifications include 4+years’ experience in a related online marketing, data min-ing or marketing analyst role. Apply online at bcjobs.ca.Closes Feb. 21.

HUB International Barton is hiring an Auto InsuranceAdvisor in Victoria. General Insurance Level 2 License anda minimum of one year auto experience are preferred. Goto hubcareers.jobs to learn more.

The ADT Corporation requires a Small Business SalesRepresentative. Two years' prior business to business salesexperience preferred. Valid driver's license with cleandriving record required. More information at adtjobs.com.

Shaw Cablesystems seeks a full-time Supervisor, Cus-tomer Care. Educational background in Management,Leadership, Employee Relations and/or Marketing is bene-ficial (University degree an asset). The company is alsohiring a Payment Solutions Representative. Learn more atshaw.ca > Careers.

Sysco in Langford is looking for a Procurement Lead.The ideal candidate will have a post-secondary educationwith progress towards PMAC designation, plus 5-7years’experience in purchasing. Find the complete job postingat indeed.ca.

Western Financial Group is looking for a full-time Insur-ance Advisor. General Insurance Level 2 License prefer-rred. Monday to Saturday availability required. Applyonline at westernfinancialgroup.ca > Careers.

BC Public Service (Parliamentary Education Office) ishiring a Committee Researcher. The successful candi-dates will have experience doing applied research andanalysis, producing professional reports and other publica-tions, and delivering oral briefings on specialized topics.Details at www2.gov.bc.ca. Closes Jan. 15.

CoreTech Staffing and Professional Services is searchingfor a Training Specialist. This is a contract position pro-viding dedicated application and business cycle training inthe area of Secondary School Master scheduling (online).Minimum 5 years of experience as a Trainer and deliveryof service. Go to coretechstaffing.com to apply.

CIBC is hiring a Senior Financial Services Representa-tive in Victoria. Candidates must obtain the Canadian In-vestment Funds Course or Canadian Securities Coursewithin three months of starting. Shifts include evenings andweekends. Details at cibc.com > Careers. Closes Feb. 1.

The Fairmont Empress requires a General Cashier.Qualifications include two years in the accounting field,as well as proficiency in the operation of Property Manag-er. Apply online at fairmont.com/careers. Closes Jan. 7.

QUOTE OF THE DAY:

Real generosity is doing something nice for someone who will never find out.

— Frank A. Clark

Feedback? Send your comments to kwiley@worklink.bc.ca.

Ross Bay Home Hardware requires a part-time SalesAssociate. Candidate must be willing to learn computer-based inventory search and management systems. Retailor service industry experience a plus. More information atvictoria.craigslist.ca.

Shoppers Drug Mart has an opening for a full-time Phar-macy Assistant in Victoria. Qualifications include pharma-cy assistant and customer service experience. Schedulerequires evening and weekend shifts. Apply online atjobs.shoppersdrugmart.ca.

MEC in Victoria is hiring a full-time Nightstock Coordi-nator with a minimum of 6 months related work experi-ence. Must be able to work a variety of evening and nightshifts from Monday to Sunday. Go to mec.ca > WorkingHere. Closes Jan. 11.

FunctionFox requires a Sales Representative to conductoutbound cold calling to qualified lists of prospects andrespond to incoming sales inquiries, customer emails andinformation requests. Learn more atfunctionfox.com/jobs.

Epicure is looking for a Bilingual Customer ExperienceRepresentative to answer all incoming inquiries from ourConsultants and customers through phone, chat and emailsupport and follow-up in a professional manner in bothFrench and English. Qualifications include 2-3 years ofexperience in customer service, hospitality or call centreenvironments in a fast paced company. Apply online atepicurev2.com.

GAP Outlet in Westshore Town Centre seeks a Sales As-sociate with the ability to communicate effectively withcustomers and store employees and utilize retail technolo-gy. Go to gapinctalent.com > Jobs.

Better Choice Staffing is recruiting an on-call CustomerService Representative. Help Desk CSRs spend their shiftanswering calls from the general public and pharmacistswho have questions related to the provincial pharmaceuti-cal system. High school diploma or equivalent required.Call centre experience preferred. Apply at indeed.ca.

CIBC is hiring a full-time Customer Services Represen-tative in Victoria. Candidates will have previous cash han-dling experience and an ability to adapt to a constantlychanging environment. Shifts include evenings and week-ends. Details at cibc.com > Careers. Closes Feb. 1.

BC Public Service is looking for a part-time Call Coordi-nator, responsible for providing front-line complaint-in-take services for all calls made to the Office of theOmbudsperson. Qualifications include the completion of arelevant diploma or certificate in a one year post-second-ary program, and at least one year of experience respond-ing to complaints and enquiries regarding governmentservices. Application details at www2.gov.bc.ca. ClosesJan. 13.

JW Research seeks a full-time Customer Service Repre-sentative. Qualifications include high school degree orequivalent and one year of customer service experience.Find the complete job posting at indeed.ca.

HOSPITALITY & CUSTOMER SERVICE JOBS

START-Youth Employment ProgramOpportunity for unemployed non-EI British Columbians ages 15-30

Eligibility for STARTLooking for Work?

· Are you from 15-30 years old?· Are you a recent grad?· Are you looking for work?· Are you not getting interviews?· Have you had interviews but not

got the job?· Do you lack experience?· Do you want to make a change?· START is a job search program for

eligible people under 30 years oldwho want to becomeindependent and find a job orcareer that will be sustainable.

· If you are not on EI, not in schoolthis may be the program for you!

START Program OffersSTART Program Offers

· 6 weeks of facilitated group work withfollow up support

· Training and living allowances up to 6weeks of group work

· Preparation for employment includingindustry specific short term trainingcertificates to enhance labour marketparticipation (Food Safe, First Aid,Customer Service)

· 13 week work experience and potentiallyaccess a wage subsidy

· Opportunity to work with a JobDeveloper

West Shore/Sooke

Booking interviews now! Call today 250-478-9525!Next START Date: January 4th

Or bring a resume to #202-3179 Jacklin Road

F ra m e Wo r k J o b S e a rc h P r o g ra m

· Unemployed, non-EI BritishColumbians who are LandedImmigrants or Canadian Citizensand are not attending school

· A non-EI individual is one who hasnot established a regularEmployment Insurance claim in thelast three years; and, has notestablished a maternity or parentalclaim in the past five years

Program offers:· Up to 4 weeks of facilitated group work with follow up

support

· Preparation for employment including industry specific shortterm training to enhance labour market participation

· Improve your skills to find work with the necessarystructure, routine and up to date job search information

· Meet local employers, sharpen your job search skills andreach your goals in an inspiring environment

Contact: 250-474-2598 Location: 101-847 Goldstream Avenue, LangfordOpen to Westshore, Sooke and Greater Victoria Residents except Sidney

Eligibility for FrameWork:

Opportunity for unemployed British Columbians

FrameWork Dates for 2016:Information Session: January 5, 10:00 am

Group start date: January 11