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Prism Economics and Analysis A Labour Market Investigation of the HVACR Sector A Report for the HVACR Workforce Development Foundation, and Heating, Refrigeration and Air Conditioning Institute of Canada (HRAI) Prepared By: Prism Economics and Analysis June 15, 2015 DRAFT APRIL 14, 2015 PRISM ECONOMICS AND ANALYSIS / HVACR - HR CHALLENGES 1

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Prism Economics and Analysis / HVACR - HR Challenges 1

Prism Economics and Analysis

A Labour Market Investigation of the HVACR Sector

A Report for the HVACR Workforce Development Foundation, and

Heating, Refrigeration and Air Conditioning Institute of Canada (HRAI)

Prepared By: Prism Economics and Analysis

JUNE 15, 2015

Table of Contents

Executive Summary.................................................................................................................3

1. Introduction.....................................................................................................................................8

1.1 Mandate..................................................................................................................................8

1.2 Summary of Findings...............................................................................................................8

1.3 Report Structure......................................................................................................................8

2. The HVACR Sector..........................................................................................................................10

2.1 Products and Services............................................................................................................10

2.2 Employers..............................................................................................................................11

2.3 The Workforce.......................................................................................................................14

2.4 Training and Certification.......................................................................................................16

2.4.1 Private and Union Programs..............................................................................................24

2.5 Regulations............................................................................................................................27

3. Labour Markets..............................................................................................................................29

3.1 Assessing Labour Market Conditions...........................................................................................29

3.2 Projections for Employment and Market Conditions...................................................................30

4. Conclusions....................................................................................................................................40

Appendix A............................................................................................................................41

Selected Occupations by Education, Canada, 2011.......................................................................41

Selected Occupations by Industry, Canada, 2011..........................................................................42

Appendix B: Details from the BuildForce LMI System.............................................................43

Appendix C – Wanted Analytics: Detailed Findings................................................................61

Prism Economics and Analysis / HVACR - HR Challenges 2

Executive Summary

The HVACR Workforce Development Foundation (WDF) has initiated research into labour market conditions for the industry. Concerns have been raised that skill shortages are a growing problem that threaten the development of HVACR businesses. The WDF is considering an industry wide effort to promote training, careers and skill development in response to these threats. Research prepared here is intended to inform and guide these efforts.

Research will span the United States and Canada. This review of the HVACR workforce in Canada has been prepared as a companion study to similar analysis in the United States. Independent analysis for Canada starts with a labour market review prepared by HRAI and the Construction Sector Council (now BuildForce) in 2007.1

This report then, updates the original 2007 research for Canada, adding new features and references that connect the findings to the current U.S. research. The intention is to highlight the extent and sources of skill shortages across the HVACR workforce.

Evidence for Canada indicates that there are skills shortages in some markets now and these might be expected to grow more acute if conditions unfold as projected in the current BuildForce scenarios for labour markets. However, findings highlight a relative easing of tight labour market conditions as well as the expansion and addition of training programs since the 2007 study. While some of the cyclical and structural issues that limit the development of needed skills remain in 2015, conditions have improved.

Prism's earlier research identified several areas linked to the labour shortages. These can be grouped together into eight contributing factors:

1. Labour market cycles and competition from other industries2. Shifting demographics—fewer young people and more retirements3. New technologies4. Staff turnover5. Regulation and inconsistent enforcement6. Weaknesses in training, college programs and apprenticeship7. Conflicting systems of certification and licences8. Limits to mobility across firms, sectors, industries and regions

Each of these eight contributing factors is linked to key characteristics of the industry. The report begins with a short description of these characteristics for products and services, employers, the workforce and regulations. While some of these observations are taken from the 2007 report, they are still relevant in 2015.

1 The original 2007 report is available at http://www.buildforce.ca/en/products/labour-market-investigation-hvacr-sector

Prism Economics and Analysis / HVACR - HR Challenges 3

Key Industry Characteristics

Market growth, new products and technological innovation are encouraged by rising energy prices, global environmental concerns and related government policies. While these changes have been impacting the HVACR industry for many years, the pace of change has accelerated. The original HVAC technologies created separate systems, businesses and workforces for each of the four elements – heating, ventilation, air conditioning and refrigeration. New technologies have eroded these divisions and firms now work with products and systems that combine these elements. However, traditional definitions, training and certification for occupations and trades often reflect the earlier industry structure.

HVACR employers serve several markets (e.g., repair, new construction), sectors (e.g., industrial and high rise residential), specialities (e.g., oil heating, refrigeration) and regions (e.g., rural, urban, provinces). Working in each of these dimensions requires special equipment and skills. The extent to which employers are specialized in a few of these markets or serve a wide range will impact their human resource needs and their experience of current labour market conditions.

There are several occupations in the workforce. Research findings suggest that key technical skills are found in a core group of workers:

HVACR technicians Refrigeration and air conditioning mechanics (RACM) Sheet metal workers Gas fitters or gas technicians Electricians Plumbers and pipe/steamfitters Oil burner mechanics

With the possible exception of HVACR technicians and RACM, these trades and occupations are employed across many industries and their training and certification is not uniquely targeted to the needs of HVACR employers. This situation is a legacy of long-standing and established trades training and certification systems.

Research reveals wide differences in the qualifications for these occupations. The six trades are recognized in the formal provincial apprenticeship systems while HVACR technicians are trained in the mechanical engineering programs in the college system. This implies some homogeneity across the qualifications of journeypersons in each province. These trades are also part of the Red Seal program that promotes conformity in qualifications across provinces. However, the research reveals important differences across provincial programs and college training that suggest inconsistencies, overlapping competencies across the trades and gaps in skills. The apprenticeship system is a key institutional vehicle for training, certifying and recognizing HVACR workers.

Prism Economics and Analysis / HVACR - HR Challenges 4

Census data, set out in Appendix A, reveals that the majority of workers listed above are trained outside the apprenticeship system. Findings identify a long list of certificate and diploma courses and programs offered in community colleges and private training facilities. These programs range from pre-apprenticeship programs all the way to advanced engineering programs available to industry managers and executives.

Some of these programs are responding to training requirements related to government regulations. Other programs define industry standards for consistent, high-quality and widely recognized occupational achievement.

Indeed, evidence suggests that community colleges across Canada have assumed some leadership in providing more HVACR specific training since the publication of the 2007 report. Added programs and rising enrollment have increased the supply of specialized and qualified workers. While there have been a few added programs in the apprenticeship system, these changes are not nearly as large as additions in the college system.

Finally, the industry can be characterized by the regulatory requirements imposed by government. Most of these have either direct or indirect implications for the skills and competencies of the workforce. Regulations are required by all levels of government (federal, provincial and local) and cover many areas. The regulations themselves are a well-established and accepted part of doing business in the HVACR industry. Disruptive impacts on workforce skills, recruiting and retention are related to changes in regulations and inconsistent enforcement.

This description of products and technology, firm characteristics, the workforce, training and certification and regulation anticipates the complexity of human resource management in HVACR firms and the challenge to create an industry-wide labour strategy. These challenges remain largely unchanged since the 2007 report was published.

Labour Market Conditions

The first two factors identified in the Introduction that are contributing to the labour shortage are:

Labour market cycles and competition from other industries Shifting demographics—a shortage of youth, rising number of retirements, and evidence of their

relative importance as a cause of skill shortages, recruiting and retention problems

BuildForce has developed a Labour Market Information (LMI) system that assesses conditions for most of the trades and occupations described above. The system covers 34 trades and occupations and tracks employment, unemployment, age profiles and patterns of mobility. Each year, BuildForce prepares long-term projections for 34 trades and occupations in 14 regions across Canada.

Forecasts of overall economic conditions and expected levels of construction drive the system by sector and province. Labour requirements for construction and maintenance are linked to projected building activity and the system matches demand with the available supply of labour.

Prism Economics and Analysis / HVACR - HR Challenges 5

BuildForce LMI results provide market assessments of six HVACR trades in each province. Results for the HVACR trades and occupations in the immediate future (2015–2017) reveal mixed labour market conditions across regions. In the short run, markets are generally expected to be tighter in the western provinces with the exception of Alberta where the decline in oil prices has slowed the province’s economic growth. Alberta has been a source of strong employment growth for all the key HVACR trades for several years and the current shift to weaker markets is a notable change. Labour markets in the other Western Provinces will show moderate growth and some tightness.

Ontario and Nova Scotia are expected to experience a balanced market while the conditions are tight in New Brunswick and Prince Edward Island for many HVACR trades. Projections for Newfoundland and Labrador shows a peak in activity in 2015 related to resources development and construction projects. The market is however, anticipated to loosen as major projects wind down from 2016 to 2018.

The BuildForce LMI system also tracks the age profile and growing replacement demand for HVACR trades related to retiring baby boomers. Demographic trends remain a challenge; rising retirements and limited growth in the youth population restrict recruiting options. All construction trades share the challenge of replacing the Baby Boom generation who are retiring in large numbers over the projection period. This implies the priority for attracting new entrants even for occupations with younger age profiles.

On balance, then, labour markets for the key HVACR trades will generally be balanced in 2015 and 2016 and there is a risk that resource developments and related cycles will raise demands later in the forecast period. Shortages will emerge across the trades in most markets at some point over the 2017 to 2024 period. Long term demographic trends will drive up retirements and mortality and this will limit the local supply of skilled trades; shifting recruiting priorities to immigration.

Evidence on the last six contributing factors was collected from employer interviews in the 2007 report. These findings remain accurate in 2015 and are summarized here.

All the employers interviewed confirmed that they face delays and difficulties related to skill shortages, recruiting and retention. When asked to describe the general factors driving these problems, the most common references were to the age profile of their workforce, retirement and competition from other labour markets. These findings are consistent with the BuildForce LMI market assessments described above.

The evidence suggests that a lack of familiarity with new products and technologies is one of the causes of skill shortages. Employers commented that there are not enough skilled and qualified workers available, and these comments generally linked back to the training and certification system.

Just half of the respondents indicated that staff turnover was increasing and the most common reason offered was the age profile of the workforce and retirement. Employers noted that some aspects of the work are demanding and work pressures can lead to exits. Competition from other industries was also cited as a reason for quits.

Prism Economics and Analysis / HVACR - HR Challenges 6

Familiarity with codes and related regulations ranked equally with new products and technologies as a problem in recruiting. Employers were more likely to mention inconsistent enforcement as a problem than excessive regulations. Inconsistent enforcement of trade certification and environmental protection regulations were often cited as contributing to skills, training and related human resource challenges.

Respondents focused on the apprenticeship system as an important contributor to labour problems. The most frequent references were to restrictions created by mandatory ratios of journeypersons to apprentices in small firms. These requirements were mentioned as restricting the capacity of the industry to add apprentices. Respondents also mentioned the lack of available seats for in-school training, employers holding apprentices back from in-school classes, instructors not teaching current material and employers not assigning journeypersons to apprentices for on-the-job training. In contrast, employers expressed less concern about examinations and Red Seal certification processes.

There were relatively few comments on mobility. Half of responding employers reported that they recruit from out of province and two-thirds or more of these are familiar with and/or require a Red Seal in the recruiting process. The implication here is that barriers to mobility are not a problem in themselves, but that related concerns with examinations and inconsistent standards among provinces may create barriers to mobility.

Findings from the BuildForce analysis and the observations by industry leaders confirm that each of the eight contributing factors are real impediments to recruiting and retention and to broadening and deepening the skills of the HVACR workforce. These factors, however, do not seem to apply equally in all markets. Labour market conditions and age profiles differ significantly across regions. Industry respondents often described apprenticeship and certification problems as imposing specific problems in residential markets. Other problems with apprenticeship, including the lack of seats and the management of new trades programs, apply to different situations in most provinces.

Prism Economics and Analysis / HVACR - HR Challenges 7

1. Introduction

1.1 Mandate

The HVACR Workforce Development Foundation (WDF) has funded research into labour market conditions for the industry. Concerns have been raised that skill shortages are a growing problem that threatens the development of HVACR businesses. The WDF is considering an industry wide effort to promote training, careers and skill development in response to these threats. Research prepared here is intended to inform and guide these efforts.

Research will span the United States and Canada. This review of the HVACR workforce in Canada has been prepared as a companion study to similar analysis in the United States. Independent analysis for Canada starts with a labour market review prepared by HRAI and the Construction Sector Council (now BuildForce) in 2007.2

This report then, updates the original 2007 research for Canada, adding new features and references that connect the findings to the current U.S. research. The intention is to highlight the extent and sources of skill shortages across the HVACR workforce.

1.2 Summary of Findings

A number of factors have strong implications for employers in the HVACR sector. Economic cycles, coupled with technological changes, and a major shift in demographics all drive the labour market conditions in the sector. This report reviews various dimensions of HVACR sector conditions considering factors such as:

Labour market cycles and competition from other industries Shifting demographics – a shortage of youth and a rising number of retirements New technologies Staff turnover Excessive regulations and inconsistent enforcement Weaknesses in training, college programs and apprenticeship Conflicting systems of certification and licences Limits to mobility across firms, sectors, industries and regions

Findings reported here link each of these factors to reports of labour market conditions. Each factor is also related to industry circumstances and initiatives to improve the availability of needed workers.

1.3 Report Structure

This report is divided into four sections, with this introduction followed by a brief description of key

2 The original 2007 report is available at http://www.buildforce.ca/en/products/labour-market-investigation-hvacr-sector

Prism Economics and Analysis / HVACR - HR Challenges 8

dimensions of the industry in Section 2. Section 3 reports on general labour market conditions in the construction and related industries. Section 4 draws the findings into a series of conclusions and possible next steps for industry action.

Prism Economics and Analysis / HVACR - HR Challenges 9

2. The HVACR Sector

This section describes the HVACR sector, focusing on the characteristics that impact human resource and labour market conditions. The emphasis is on employers, workers, training, certification and regulations.

2.1 Products and Services

The HVACR contractors specialize in products and services pertaining to indoor climate control. These products and services include all aspects of ventilation, air conditioning, and refrigeration. The North American Product Classification System (NAPCS) identifies 16 types of heating and cooling equipment. Major products in this category include:

Cast iron and steel heating boilers, radiators, and convectors Floor and wall furnaces and unit heaters Commercial refrigerators Room air-conditioners and dehumidifiers Compressors Air source heat pumps

Traditionally, the four elements of air handling (i.e., heating, ventilation, air conditioning, and refrigeration) and management were provided by separate systems. Design, manufacture, installation and service could be, and often was, provided by separate companies and a distinct workforce. Over time, various commercial and regulatory conditions (e.g., building codes and contractual conventions in construction) encouraged shifting degrees of specialization and combining services among the businesses installing and servicing the systems.

In part, corporate structures were dictated by the manufacturers at the leading edge of the value chain. These companies are large, with an extensive capital base and production capability. They design new systems and target specific markets. They often have the market power to establish downstream distribution systems that include wholesale, retail and installation capabilities. Costs, competition and liability related to product problems all affected the extent to which businesses provided very specialized or a wide range of HVACR products and services.

One fundamental driver in the current environment is the arrival of new products that combine more than one element of the HVACR group in one system. The best example here is dual-purpose heating/air conditioning systems.

A more recent influx of new products and systems further complicates the traditional industry structure. Driven by new technology, rising energy costs and concern about environmental quality, the industry now is experiencing rapid growth in:

High-efficiency heating systems Heat return systems

Prism Economics and Analysis / HVACR - HR Challenges 10

Ground source/geothermal Indoor air quality Fuel cell technology Solar energy

These and many other innovations draw together, in one product or system, many or all of the HVACR elements. Further, they often require that product specifications, installation and maintenance be co-ordinated with the construction of the building envelope.

The pace at which these new products and services are appearing is accelerating in response to the recent rise in energy prices and evidence of global environmental damage. Government policies and incentives are actively encouraging consumer interest and this is driving demand for change. All aspects of building are affected, but the large residential market for retrofit and renovation is an important source of this change.

These new products and technologies bring together traditional areas of work (e.g., electrical skills, ventilation systems, and plumbing expertise) in quite distinct ways. Product knowledge and workplace skills in new areas may be accessible to either low-skilled or only very technically advanced workers. Further, traditional building codes, system specifications and training systems must be adapted to these changes. To the extent that new products are specialized to a narrow market, there is reluctance to assume the cost of adjusting established systems.

Strong market growth and technological change drive rising consumer demand for new products and services and alter the mix of skills required by employers in some markets served by the HVACR sector. This is the first key characteristic of the industry.

2.2 Employers

This study focuses on the businesses that install new and retrofit equipment and systems and provide maintenance and repair services in the traditional HVACR industry. HVACR contractors have more than 20,000 establishments in Canada which are mostly small operations of 1 to 4 employees – which is one core characteristic of the sector3. The following table summarizes the distribution of establishments across the country. Approximately 40% of HVACR contractors are located in Ontario, followed by Alberta and British Columbia with 15.9% and 15.4% respectively.

3 HVACR businesses are often part of or included with a much larger group of businesses. The numbers reported by Canada Business Patterns in Table 1.1 may include many mechanical contractors who may or may not provide HVACR services.

Prism Economics and Analysis / HVACR - HR Challenges 11

Table 2.1: Number of Establishments, Plumbing, Heating and Air-Conditioning Contractors, 2013

Province or Territory # of Establishments PercentageBritish Columbia 3,530 15.4%Alberta 3,638 15.9%Saskatchewan 892 3.9%Manitoba 770 3.4%Ontario 9,080 39.7%Quebec 3,540 15.5%New Brunswick 407 1.8%Newfoundland and Labrador 239 1.0%Nova Scotia 577 2.5%Prince Edward Island 124 0.5%Northwest Territories 31 0.1%Nunavut 12 0.1%Yukon Territory 45 0.2%Canada 22,885 100%

Source: Statistics Canada, Canadian Business Patterns Database, December 2013.

These businesses serve several markets:

New buildings Renovation and retrofit Maintenance and service

Work in these areas involves similar products and on-site work skills. But there are often differences in bidding practices, customer relations, job estimation, site management skills, building code and regulations and commercial relationships. There are distinct risks in these businesses and these risks might require that separate companies provide these services. Certainly distinct human resource skills and experience are needed in each area.

Employers also work in distinct sectors:

Residential low-rise Residential high-rise Institutional Commercial Industrial

Some firms will serve all these sectors but many are specialized. Different customers, building codes, regulations and commercial bidding conventions create distinct business risks in each sector. There are particular differences in the organization of labour across the sectors with the most important being the stronger presence of unions in non- residential work.

Prism Economics and Analysis / HVACR - HR Challenges 12

Labour requirements vary from small repair jobs in low-rise residential to large and specialized projects in industrial work. Business conditions are also quite different in large urban versus small and dispersed rural markets. In addition, each of Canada’s provinces and territories has jurisdiction over most of the codes and regulations that impact work.

These three dimensions (markets, sectors and regions) create hundreds of distinct business environments and independent businesses. This establishes the second core characteristic of the HVACR service and installation businesses— fragmentation. This fragmentation impacts human resource practices and labour market conditions that determine skill requirements, recruiting and retention conditions for each firm.

The evolution of the markets and the new technologies and products have further complicated the picture. Firms working these markets are established in one or more specializations. For example the HRAI web site organizes members into manufacturing, wholesalers and contractors. Further the site identifies specialties:

Air Conditioning (Cooling)

Building or HVAC Controls

Plumbing

Duct Cleaning

Duct Installation/Repair

Duct Sealing

Fireplace

Heat Pump Air Source

Heat Pump Ground Source

Indoor Air Quality

Geo Loop Install/Drilling

Refrigeration (e.g. coolers)

Ventilation (HRV or ERV)

Water Heating

Heating

The human resources implications of all these divisions are apparent in the HRAI training system where specialized programs are available across the supply chain and specializations.

Prism Economics and Analysis / HVACR - HR Challenges 13

One objective of the research described below is to identify the extent to which firms either specialize by market, sector, region and specialization or span several of these dimensions. The degree of specialization can then be associated with skill shortages, recruiting or retention problems.

2.3 The Workforce

The original and separate HVACR elements created distinct occupations and trades. Each job in these occupations and trades is defined by the qualifications and the level of skill or experience of the worker. These occupations include:

Qualifications:

Refrigeration and air conditioning mechanics HVAC technicians Sheet metal workers Electricians Gasfitters Plumbers and pipefitters (hydronics) Insulators Oil burner technicians Stationary engineers Building service technician Control mechanics, technician Housing maintenance serviceperson

Levels:

Helper Technician Apprentice Journeyperson Supervisor/foreperson Contractors

The range of trades and occupations to be studied here was narrowed as the research revealed that few workers are qualified for—and many firms do not employ—some occupations. In the end the research focused on the occupations listed in the table below:

Prism Economics and Analysis / HVACR - HR Challenges 14

Table 2.2: Trades working in the HVACR Industry

Refrigeration and air conditioning mechanic

Sheet metal worker

Gas technician level 1

Gas technician level 2

Gas technician level 3

Domestic/Residential Certified Heating Technician

Domestic/residential Geothermal Heating Technician

Heating Technician

Domestic Gasfitter

Gas Appliance Technician

Geothermal Technician

Electrician (construction or industrial)

Plumber

Pipe/steamfitter

Gasfitter

Oil burner mechanic

HVACR technicians, refrigeration and air conditioning mechanics, gas fitters and technicians, and sheet metal workers, along with their apprentices and helpers, are the most common occupations. Oil burner mechanics are still working in some firms but the evidence from apprenticeship registrations suggests that this trade is declining.

Six of these occupations are recognized in the apprenticeship systems and are also key construction trades. Provincial regulations recognize the trade and define the terms of an apprenticeship. A journeyperson in the trade is recognized by a Certificate of Qualification (C of Q) awarded by the province. The C of Q can be further endorsed by an interprovincial Red Seal. Alternatively, some employers have designated senior workers as journeypersons even if they do not have a provincial C of Q. These same firms may recognize apprentices working with these journeypersons.

College and private training programs graduate technicians from short-term certificate and two- or three-year diploma programs. Both technicians and journeypersons have several options for upgrade training.

Prism Economics and Analysis / HVACR - HR Challenges 15

Workers in these key HVACR occupations are often employed in other industries or construction sectors. Indeed, for some trades and occupations, much of the training content is intended for other work. The qualifications and experience of workers determines their mobility across industries, sectors and regions. Given the fragmentation of the employer community and the variety of training and certification paths, it might be expected that mobility in general and the recognition of prior work and qualifications may be a concern.

This section of the report describes characteristics for these trades and occupations, including statistics on the workforce and its age, industry of work, training and certification, employment status and other features.

2.4 Training and Certification

The HVACR workforce under consideration here is trained in community colleges and the provincial apprenticeship system. Changes in both areas are directly relevant to the HVACR human resources management issues.

Apprenticeship is a provincially mandated and financed system that binds employees, employers, unions and governments in long-term contracts. Employers and industry organizations agree to provide the apprentices with employment through three- to four-year or longer periods that combine on-the-job work and training with extended in-school programs, with the goal of obtaining a Certificate of Qualification (C or Q) in the trade. Provincial regulations set out many details of the program, including:

Skills and competencies that will be taught and acquired Compensation levels—usually stated as a percent of full journeyperson compensation Allowable ratios of apprentices to journeypersons (often requiring three or more

journeypersons per apprentice) Compulsory or voluntary status that can limit access to work Procedures for tracking progress through the program

Provincial apprenticeship systems each have different features and these differences have important implications for the labour market. Many of the main HVACR trades are designated as compulsory in their province and this regulation prohibits workers who lack a C of Q or apprentice status from working on HVACR tasks. Table 2.3 summarizes some aspects of the formal, provincial government-recognized apprenticeships.

The findings reported in these tables highlight the high standards of training that apply to workers in the HVACR industry. But it also highlights where these standards often differ across regions, sectors and markets. One measure is the wide variation of in-school hours required for the same trade across the provinces.

These differences create the situation where there are overlapping competencies and skill sets across trades, and the potential for jurisdictional disputes. This patchwork of training, standards and certification can result in very small numbers of workers with the specific skills that are needed for

Prism Economics and Analysis / HVACR - HR Challenges 16

HVACR work. These skill shortages might exist in the middle of a much larger pool of trained and certified workers in the appropriate trade but who lack the specific or specialized HVACR skills.

Table 2.3: HVACR-related Apprenticeships, by Province, Status and Total Hours4

Province

Refrigeration and Air Conditioning Mechanic

Residential Air Conditioning Mechanic

Sheet Metal Worker

Gasfitter

(First Class)Plumber Steamfitter /

Pipefitter

V or C # of Hours

V or C # of Hours

V or C

# of Hours

V or C # of Hours

V or C # of Hours

V or C # of Hours

British Columbia

V 7,220 V 5,680 C 3,600 V 5,620 V 5,620

Alberta C 6,000 C 5,700 C 4,500 C 4,500 C 4,500

Saskatchewan C 7,200 C 7,200 C 7,200 V 7,200

Manitoba C 9,000 C 7,200 V 7,200 V 7,200 V 9,000 C 9,000

Ontario C 9,000 C 4,500 C 9,000 C 9,000 C 9,000

Quebec C 8,000 C 6,000 C 8,000 C 8,000

New Brunswick

C 7,200 C 7,200 C 7,200 C 7,200

Prince Edward Island

V 8,000 V 8,000 C 8,000 C 8,000

Nova Scotia C 8,000 V 8,000 C 4,000 C 8,000 C 8,000

Newfoundland and Labrador

V 7,200 V 7,200 V 7,200 V 7,200

Source: Prism Economics and Analysis, Ellis Chart 2015. Notes: V: voluntary trade certification. C: compulsory trade certification

The apprenticeship system has adapted to this problem in several manners. One example is the creation of residential air conditioning system mechanics in Ontario. This trade was created as a variation on the wider refrigeration and air conditioning mechanic (RACM) trade with the intention of accommodating the distinct needs of residential work. A similar specialization to the RACM trade, residential refrigeration and air conditioning mechanic, was created in Manitoba. Another adaptation to the current system is the addition of gas technician training to the skill set of both RACM and sheet metal workers. British Columbia has also added new apprenticeship programs that meet the needs of HVACR employers. These latter programs have appeared since the 2007 report was written.

4 Total hours include in-school and work-based training hours.

Prism Economics and Analysis / HVACR - HR Challenges 17

Table 2.4 summarizes these adaptations by province and by trade. Although these programs constitute a step forward in meeting the industry’s ever-expanding demand for specific skills training, they have not been universally established across provinces as core apprenticeship programs. Colleges have responded to this demand by offering a multitude of training programs (both apprenticeships and non-apprenticeship diplomas) that better meet the current requirements of the HVACR sector.

Table 2.4: Special HVACR-related Apprenticeships recently developed by Individual Provinces

Trade Provinces ApprenticeshipTraining Provided

Length (Hours)

V or C Examination

Domestic Gasfitter MB Yes 1800 V Yes

Domestic/Residential Certified Heating Technician

BC No 1500 V No

Domestic/Residential Geothermal Heating Technician

BC No 1500 V No

Gas Appliance Technician QC No 24 (weeks)

C Yes

Gas Technician ON No 6120 N/A NoGeothermal Technician BC Yes 1500 V NoHeating Technician BC No 1500 V NoRefrigeration and Air Conditioning Mechanic (Non-Construction)

QC No 4000 C No

Refrigeration and Air Conditioning Mechanic (Residential)

ON/MB No/No 4500/7200

C/C No/Yes

Source: Ellis Chart, 2015

Domestic/Residential Certified Heating Technician (Forced Air HVAC)

This relatively new and specialized apprenticeship program is only offered in British Columbia. The graduates of the program also qualify for the Domestic/Commercial Gasfitter qualification. These technicians work in the residential market and perform construction-related tasks including installation and servicing of heating, ventilation, and cooling systems through forced air or hydronics.

Domestic/Residential Geothermal Heating Technician

This trade involves construction related tasks in the residential segment. It focuses on the design, installation, and servicing of ground source or geothermal heating and air conditioning systems.

Prism Economics and Analysis / HVACR - HR Challenges 18

Refrigeration and Air Conditioning Mechanic (Residential)

This trade is offered in Ontario and Manitoba as a sub-category of the general Refrigeration and Air Conditioning Systems Mechanic apprenticeship. These apprentices may perform their duties only in the residential context as they are trained specifically for the private residence environment.

Provincially designated institutions, usually including community colleges and union training facilities, deliver apprenticeship training. There are 57 colleges across Canada currently offering apprenticeship programs for HVACR and related trades5. These programs do not always provide the same training and this creates a further source of variability of the skills available in the workforce.

Finally, Exhibit # 2.1 tracks the recent growth in registrations in apprenticeship programs for the key HVACR trades. Gains were notable through the middle of the last decade – in particular in the west. Registrations fell during the 2009 recession but recovery has been notable to 2012. These last findings confirm the general theme of improvements in the overall supply of trades needed by HVACR employers.

5 Prism Economics and Analysis

Prism Economics and Analysis / HVACR - HR Challenges 19

Exhibit 2.1New Apprenticeship Registrations

HVACR Trades – Selected Provinces

2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 -

100

200

300

400

500

600

Refrigeration Air Conditioning Mechanics

Alberta British Columbia Ontario

2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 -

200

400

600

800

1,000

1,200

1,400

1,600

Plumbers

Alberta British Columbia Ontario

2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 -

100

200

300

400

500

600

Sheet Metal Workers

Alberta British Columbia Ontario

Prism Economics and Analysis / HVACR - HR Challenges 20

Community College Programs

A substantial group of workers in the HVACR industry receive training through the certificate and diploma programs in the community college system. A summary description of these programs is included in Table 2.5. The programs highlighted with light blue are additional programs within the HVACR-related training portfolios of colleges that were developed during the last decade. Colleges increasingly offer specialized training that the current HVACR sector and technology requires. In some cases these programs are additional or supplemental the apprenticeship programs listed above.

Wherever possible Table 2.5 excludes programs offered at the colleges that are recognized as the in-school component of the Provincial Apprenticeship Programs. In some cases the colleges offer the same curriculum that is used in apprenticeship in separate programs. These programs appear to teach the same technical skills without the connection to the other features of apprenticeships.

Prism Economics and Analysis / HVACR - HR Challenges 21

Table 2.5: HVACR-related Courses and Programs with no Apprenticeship Registration Requirement, 2015

Province Institution Program NameProgram Length Diploma/Certification

BC

Vancouver Island University (formerly Malaspina University-College)

Heating, Ventilation, & Air-Conditioning/Refrigeration 9 months Certificate

Northern Lights College

Plumber Foundation Level 1 and 2 20 weeks Certificate

Camosun College

Refrigeration & Air Conditioning Mechanic Foundation 30 weeks CertificateSheet Metal & Metal Fabrication Foundation 30 weeks CertificatePlumbing/Pipe Trades Foundation 30 weeks Certificate

BCIT

Hydronic Technician

29 credits at own pace Certificate

Piping Foundation

52 credits at own pace Certificate

Refrigeration Mechanic Foundation

50 credits at own pace Certificate

Heating, Ventilation, Air Conditioning and Refrigeration Technician 40 weeks CertificateHeating, Ventilation, Air Conditioning and Refrigeration Technician 2 years Diploma

Sheet Metal Worker Foundation

40.5 credits at own pace Certificate

AB

NAITHVAC Specialist 1 year Certificate

Hydronic designer & installer

4 60-hour courses at own pace Certificate

SAIT

Pre-employment plumbing 12 weeks N/APre-employment Refrigeration and Air Conditioning 12 weeks N/APre-employment Sheet 15 weeks N/A

Prism Economics and Analysis / HVACR - HR Challenges 22

MetalPre-employment Steamfitter-Pipefitter 12 weeks N/A

North West Regional College Plumbing & Pipefitting 17 weeks Applied Certificate

MB

Red River College of Applied Arts, Science and Technology

Plumbing 5 months Certificate

Refrigeration & Air Conditioning Technician 5 months Certificate

ON

Algonquin College

Mechanical Techniques - Plumbing (New for 2015-2016)

1 year (full time on campus) Certificate

Heating, Refrigeration and Air Conditioning Technician 45 weeks Diploma

Cambrian College

Heating, Ventilation & Air Conditioning Technician 2 years DiplomaHeating, Ventilation & Air Conditioning Techniques 1 year CertificateMechanical Techniques - Plumbing 1 year Certificate

George Brown College

Plumbing Techniques 1 year CertificateHeating, Refrigeration and Air Conditioning Technology 3 years DiplomaConstruction Trades Techniques (includes Sheet Metal, Air Conditioning, Steamfitting, Plumbing)

3 semesters Certificate

Heating, Refrigeration and Air Conditioning Technician 2 years Diploma

Humber College

Heating, Refrigeration and Air Conditioning Technician

4 Semesters Diploma

Heating, Refrigeration and Air Conditioning Technology

6 semesters Diploma

Plumbing Techniques2 semesters Certificate

Le Collège d'Arts Appliqués et de Technologie

Techniques de Plomberie 2 years DiplomaTechniques de chauffage, de réfrigération et climatisation

2 years Diploma

Prism Economics and Analysis / HVACR - HR Challenges 23

Mohawk College

Mechanical Techniques (Plumbing)

2 semesters Certificate

Heating, Refrigeration and Air Conditioning Techniques 1 year CertificatePlumbing Techniques 1 year CertificateHeating, Refrigeration and Air Conditioning Technician 2 years Diploma

New Brunswick Community College (NBCC)

Refrigeration and Air Conditioning Technician 1 year CertificateSheet Metal Fabrication 1 year CertificatePlumbing 1 year Certificate

PE Holland College

Heating, Ventilation and Air Conditioning Technology 2 years DiplomaSteamfitting / Pipefitting 1 year CertificatePlumbing 9 months Certificate

NSNova Scotia Community College (NSCC)

Building Systems Technician (HVAC&R) 2 years DiplomaPipe Trades 2 years DiplomaSheet Metal Worker Pre-Apprenticeship 20 weeks CertificateRefrigeration & Air Conditioning - Geothermal 1 year CertificateOil Heat Systems Technician 20 weeks Certificate

Virtually every province has at least one college-based program. Two and three year programs for Heating, Refrigeration and Air conditioning Technicians / Technologists are offered in the Mechanical Engineering Departments and these programs correspond more closely to the training described in the U.S. reports. Technician / technologists programs highlighted in blue in the above table have been added in the past decade and signal a significant response by the colleges to the HVACR industry needs since the 2007 report was written.

2.4.1 Private and Union Programs

There is a wide variety of private and union-based training programs that offer upgrade and advanced training across many of the product and service areas noted above. The range and content of these programs underlines the rapid pace of change and the relatively high level of technical skill required.

The building trades unions responsible for the HVACR-related trades covered here include:

United Association

Prism Economics and Analysis / HVACR - HR Challenges 24

Sheet Metal Workers International Association International Brotherhood of Electrical Workers

These unions have strong traditions of support for apprenticeship and advanced training for journeypersons. Training is usually provided by joint training trusts that are partnerships with employer associations.

There are many more HVACR-related training and certification related programs that have grown out of industry initiatives, new products and technology and government regulations.

Table 2.6 provides a summary of programs offered in the union training centers and Table 2.7 review private programs. These private training programs were cited in the HRAI website’s training resource centre. In addition to HRAI’s own training programs, there are several other private institutions which provide post-trades training.

Table 2.6 Union-Management Training Trusts – Selected Examples of HVACR-Related Training

Training UA Local 787 SMWIA Local 285 Training Centre

Pre-apprentice

Pre-apprentice training – 8 months Full-time N/A

Apprentice

Commercial HVAC mechanic (9000 hours), residential HVAC mechanic (2 years). Night school available

Sheet Metal Worker, residential low-rise sheet metal installer, gas fitting. Night school available

Upgrade

40 courses – including customerrelations, welding, brazing,centrifugal, and a new emphasison green technology training

Hi-velocity systems, Vulcan Programplasma cutting table, Challenge theexam preparation, Indoor air qualitycourses forthcoming

Gas-related Gas technician (Levels 1–3) Gas fitting

Prism Economics and Analysis / HVACR - HR Challenges 25

Table 2.7: HVACR Training, Private Programs

Organization Description

Canadian GeoExchange Coalition

CGC courses are designed by industry specialists and researchers and provide geo-exchange training for installers, residential and commercial system designers, along with drillers. Additional courses include training for municipal inspectors, Direct Expansion systems, pipe fusion training, and geology. Course graduates can apply for CGC accreditation in their respective field. CGC is part of an academic network of community colleges for the eventual transfer of credits to attain CGC accreditation.

Canadian Solar Industries Association

Offers the Canadian Solar Hot Water System Installer Certification Program and is developing a course for solar air heating. The program is geared towards experienced installers.

IAQ(Indoor Air Quality) Resources Canada

Courses include IAQ and Housing Durability Essentials, Troubleshooting IAQ and Housing Durability, and Mold Assessment and Clean-Up Essentials. Courses are suitable for builders, housing inspectors, HVAC professionals. Approved by the Institute of Inspection Cleaning, and Restoration, and the National Association of Certified Home Inspectors.

Heating, Refrigeration and Air Conditioning Institute (HRAI)

HRAI SkillTech Academy offers training programs, technical resources, and worksheets for the residential and commercial HVACR industry. Courses are available for home-study and for in-class learning. Sample certifications include:

Residential Mechanical Ventilation Installation Residential Mechanical Ventilation Design Residential Integrated Combo Systems Residential Radiant Hydronics Design Small Commercial Heat Gain and Heat Loss Calculations Small Commercial Air System Design

A 1-day training course is available for the Ozone Depletion Prevention (ODP) card (Ontario only) or an Ozone Depleting Substances (ODS) card (all other provinces). In partnership with Natural Resources Canada, a Residential Air System Design Technician designation is awarded after completing five residential SkillTech training programs. Another available designation is the Residential Hydronics Design Technician.

Refrigeration Service Engineers Society (RSES)

RSES publishes various training materials for the North American HVACR community. It also offers educational programs in refrigeration and air conditioning, heating, electricity, controls, and heat pumps. Although USA-based, RSES has several chapters across Canada.

There are three designations offered by RSES: certificate member (CM), active specialized member (SM), and certificate member specialist (CMS). The CM writes an exam encompassing 18 categories of knowledge required in the installation and servicing of refrigeration and air conditioning equipment. The CMS is a further designation for CMs after successfully passing an examination in one of the eight areas of expertise. The SM designation is similar to the CMS but does not require a the member to be a CM.

North American Technician Excellence (NATE)

Provides a certification program for technicians in the HVACR industry. Although USA-based, NATE holds testing centres in Canada. To become NATE-certified, individuals choose either the service or installation path and choose among the core specialties, which include air conditioning, air distribution, heat pumps, gas heating (air), oil heating (air), hydronics gas, and hydronics oil.

Enertest This private company specializes in energy audits, efficiency planning, and energy consumption reduction reports. It offers energy advisor certification and building efficiency workshops for the lay person as well as experienced HVACR professionals.

Prism Economics and Analysis / HVACR - HR Challenges 26

Healthy Heating This educational resource site offers seminars, courses, workshops, and other training materials to HVACR professionals and the general public who are interested in self-study. The website functions as a non-profit educational resource which aims to be a “technical interpreter and consolidator of academic research done between the building and health sciences”.6

North American Trade Schools

This private institution is a division of the Career College Group. It has campuses in London and Brampton, Ontario and provides HVAC technician training. The training’s duration is short (i.e., a few months) and it is geared toward preparing the graduate to work in the field right after graduation.

Source: Prism Economics and Analysis

2.5 Regulations

A network of government regulations impact most areas of HVACR work. These regulations impose both direct and indirect requirements on the hiring and training of the workforce. In many circumstances regulations require that workers have licences or certificates that confirm training received by designated authorities. In other cases the regulations require that work be performed in specific ways and workers must be aware of the requirements to avoid violations in the completed project.

Many government jurisdictions have authority to issue or change regulations with an associated impact on the training and competencies of the HVACR workforce. While the regulations themselves create a burden, the more challenging business risk is related to changes to the regulations and inconsistent enforcement. Owners and managers in HVACR businesses are obliged to adapt to unexpected changes or variations in enforcement that require new training, licences or certificates. Finding workers who have all the needed qualifications, or training staff to comply is a significant cost and burden.

The Heating, Refrigeration and Air Conditioning Institute (HRAI) publishes detailed information on these regulations on its website. The available information is organized by province and refers researchers to the provincial trade authorities for more information. The following notes, taken from the HRAI website, highlight the range of requirements that are imposed by regulations in each province.

Employer Responsibilities and Regulations

The HVACR trades, like other trades, are regulated by officially designated bodies in each province. Table 2.8 displays these authorities by province.

Table 2.8: Apprenticeship-Regulating Bodies by Province

Province Apprenticeship-Regulating Body

British Columbia Industry Training Authority

Alberta Apprenticeship and Industry Training Board

Saskatchewan Saskatchewan Apprenticeship and Trade Certification Commission

Manitoba Apprenticeship Manitoba

6 Healthy Heating, About Us, 2015. http://www.healthyheating.com/about.htm#.VW8vSs9Viko

Prism Economics and Analysis / HVACR - HR Challenges 27

Ontario Ontario College of Trades

Quebec Centre administratif de la qualification professionnelle-Commission de la Construction-Quebec

New Brunswick Apprenticeship Occupational and Certification Board

Nova Scotia Apprenticeship Training Division Labour and Advanced Education

Newfoundland and Labrador

Apprenticeship & Trades Certification Division, Department of Advanced Education and Skills

Prince Edward Island Apprenticeship Section Department of Innovation and Advanced Learning Post-Secondary and Continuing Education

Source: HRAI, Prism Economics and Analysis.

These boards outline the responsibility of employers in employing and training apprentices. These responsibilities include:

providing for on-the-job training for the apprentice ensuring supervision of the apprentice paying wages to the apprentice encouraging and enabling the apprentice to regularly attend the technical training that is

required under the apprentice’s apprenticeship program ensuring that the appropriate entries are made in an apprentice’s record book7

These responsibilities are almost ubiquitous across provinces, as employers are expected to assist apprentices in their journey of becoming certified professionals. In return, employers typically receive tax benefits in certain provinces. For instance, British Columbia employers can claim 10% of wages up to a maximum of $2,000 per year for each apprentice, for the first 24 months of registration for red-seal programs. In Ontario, employers can claim 35% of eligible expenditures made during the first 48 months of an apprenticeship program.

There are other types of regulation that generate inefficiencies for businesses. For instance, building and related codes are another important regulatory concern and workers require at least some familiarity with these codes. Forepersons and supervisors certainly must be familiar with codes. Unfortunately, these codes are not standardized across provinces and therefore require additional training and new learning curves for employers who are committed to train their apprentices.

7 Apprenticeship and Industry Training Act, Apprenticeship Program Regulation, 2009. http://www.qp.alberta.ca/1266.cfm?page=2000_258.cfm&leg_type=Regs&isbncln=9780779738922

Prism Economics and Analysis / HVACR - HR Challenges 28

3. Labour Markets

In the Introduction, eight contributing factors were identified and linked to skill shortages, recruiting and retention problems. Section 2 described key characteristics of HVACR products, firms, workers, training and regulations that are linked to these factors.

This section of the report evaluates two potential causes for skill shortages, recruiting and retention problems:

Labour market cycles and competition from other industries Shifting demographics—fewer young people and more retirements

These two causes are linked to external economic, demographic and labour market events. Assessing the factors impacting occupations begins with these external circumstances.

BuildForce has created a Labour Market Information (LMI) system that assesses both short- and long-term labour markets for 34 construction and related trades and occupations in 14 Canadian regions.

The BuildForce LMI system was created in response to widespread evidence and concerns about skill shortages, recruiting and retention challenges.

Many of the HVACR labour market concerns are addressed in the BuildForce LMI model. Specifically, market assessments are available for the key trades noted below:

Refrigeration and air conditioning mechanics Sheet metal workers Gasfitters Plumbers Electricians

The main occupation not covered is HVACR technicians and technologists. This workforce falls more outside construction and new entrants arrive through the college engineering departments not apprenticeship.

For the five trades outlined above the system details demand by region, new construction and maintenance, replacement demands, and age profiles and conditions, both inside and outside construction.

3.1 Assessing Labour Market Conditions

An annual measure of regional market conditions is prepared for each trade and occupation in the form of a ranking from one (excess supply) to five (intense competition for qualified workers). Each ranking represents conditions in a market defined by a trade or occupation and region. Rankings are based on four measures:

Prism Economics and Analysis / HVACR - HR Challenges 29

Unemployment rates at the seasonal peak of activity Annual change in employment Net in-mobility as a percentage of the workforce Industry survey/consultation

Rankings describe a market state or condition. These conditions are described below from the employer’s point of view.

Exhibit # 3.1 --BuildForce Labour Market Rankings

1. Workers meeting employer qualifications are available in the local markets to meet an increase in demand at the current offered rate of compensation and other current working conditions. Excess supply is apparent and there is a risk of losing workers to other markets.

2. Workers meeting employer qualifications are available in local or in adjacent markets to meet an increase in demand at the current offered rate of compensation and other working conditions.

3. The availability of workers meeting employer qualifications in the local market may be limited by large projects, plant shutdowns or other short-term increases in demand. Similar or weaker conditions exist in adjacent markets so that mobility is an option. Employers may need to compete to attract needed workers. Established patterns of recruiting and mobility are sufficient to meet job requirements.

4. Workers meeting employer qualifications are generally not available in local and adjacent markets to meet any increase. Employers will need to compete to attract additional workers. Recruiting and mobility may extend beyond traditional sources and practices.

5. Needed workers meeting employer qualifications are not available in local or adjacent markets to meet current demand so that projects or production may be delayed or deferred. There is excess demand; competition is intense and recruiting reaches to remote markets.

The market assessments for the HVACR occupations are available for all the regions and details are available on the BuildForce web site at www.buildforce.ca.

3.2 Projections for Employment and Market Conditions

The BuilForce LMI system creates estimates and projections of labour market conditions from 2015 to 2024. This section offers a summary view of market assessments for the key HVACR occupations. More detailed descriptions of economic conditions, housing, industrial projects and other drivers are available on the BuildForce web site and in the provincial publications.

Labour requirements are measured in the system for expansion demand and replacement demand.

Expansion demand refers to the annual change in employment in each market. Construction employment is linked to the level and change in investment across seven construction markets:

New Residential

Prism Economics and Analysis / HVACR - HR Challenges 30

Residential renovation and maintenance Commercial Institutional Industrial Engineering Non-residential renovation and maintenance

Projections for spending in each of these markets is linked to labour requirements for each trade and occupation in the system. The system tracks economic trends and cycles in each market as well as major resource and infrastructure projects that have a unique impact on specific trades.

The approaching retirement of large numbers of baby boomers from the labour force is the second cause of skill shortages and recruiting/retention problems. The BuildForce LMI system tracks the age profiles of trades in each region and calculates the likely impact of replacement demand related to retiring boomers. This analysis can be applied directly to the HVACR workforce.

Replacement demand related to retirement is calculated over the long-term forecast period from 2015 to 2024. Baby boomers have already started retiring; as more and more age into their 60s, the problems will become more severe.

Labour market impacts depend on:

The starting age profile of each occupation and region The expected rate of exit or retirement

Table #3.1 reports these impacts for four representative provinces and five key trades. In general, the HVACR workforce is slightly younger than the overall construction trades tracked in the BuildForce system. This offers some modest easing of pressures. However, HVACR employers are already caught in the competition to promote careers with virtually all industries and occupations. Indeed, some industries with notably high age profiles have already begun extensive promotion campaigns to attract young workers. Attracting new entrants is a priority even for occupations with younger age profiles.

Exhibit #3.2, Replacement Demand as a Percentage of the Workforce, Selected HVACR Trades

Average Age Replacement demand %Trades 2014 2014 2024British ColumbiaRefrigeration and air conditioning mechanics 42 2.4 2.4Sheet metal workers 39 1.6 1.8Plumbers 39 1.4 1.8Steamfitters, pipefitters and sprinkler system installers 39 2.1 1.8Electricians, including industrial and power systems 39 1.5 1.8Residential and commercial installers and servicers 40 1.4 1.8Trades helpers and labourers 36 1.5 1.7Total Direct Construction (34 Trades & Occupations) 41 2.1 2.2

Prism Economics and Analysis / HVACR - HR Challenges 31

AlbertaRefrigeration and air conditioning mechanics 39 1.7 2.1Sheet metal workers 38 1.5 1.6Gasfitters 39 1.3 2.2Plumbers 37 1.2 1.5Steamfitters, pipefitters and sprinkler system installers 39 1.7 1.8Electricians, including industrial and power systems 36 1.1 1.5Residential and commercial installers and servicers 38 1.0 1.6Trades helpers and labourers 35 1.1 1.5Total Direct Construction (34 Trades & Occupations) 39 1.6 1.9OntarioRefrigeration and air conditioning mechanics 39 1.7 2.1Sheet metal workers 41 1.6 1.9Gasfitters 39 1.8 2.1Plumbers 39 1.5 1.7Steamfitters, pipefitters and sprinkler system installers 40 1.8 1.9Electricians, including industrial and power systems 39 1.6 1.7Residential and commercial installers and servicers 39 1.2 1.6Trades helpers and labourers 37 1.4 1.7Total Direct Construction (34 Trades & Occupations) 40 1.9 2.1Newfoundland and LabradorRefrigeration and air conditioning mechanics 41 1.2 2.9Sheet metal workers 44 2.3 2.9Plumbers 43 1.9 3.0Steamfitters, pipefitters and sprinkler system installers 41 2.6 2.5Electricians, including industrial and power systems 38 1.8 1.7Residential and commercial installers and servicers 41 1.1 2.0Trades helpers and labourers 41 2.3 2.8Total Direct Construction (34 Trades & Occupations) 43 2.4 3.0

Source: BuildForce, May 2015

Measures of expansion and replacement demand, as described above, are compared to supply side measures to arrive at the BuildForce rankings. Short term supply response to changing demand is measured by unemployment. In most labour markets, unemployment has been declining for several years as demographic change reduces the growth in the labour force. These conditions are expected to persist and labour market adjustments shift, as demand grows, to recruiting in other markets. Market conditions are determined, in most cases, from 2015 to 2024, by the geographic reach of recruiting. For most trades and occupations, in most years, labour demands in construction exceed local, provincial and national supply and international immigration is needed to clear markets.

Rankings in each of the key markets are summarized by province here.

British Columbia

Markets are generally balanced in B.C. at the start of the scenario and conditions are expected to tighten as major resource projects get underway from 2016 to 2018. Projects include pipelines, electrical generation and distribution systems and other major non-residential work. All the key HVACR trades

Prism Economics and Analysis / HVACR - HR Challenges 32

participate in these stronger conditions and labour markets will, in general, be tight. There is a risk of skill shortages for HVACR employers under these conditions.

Exhibit # 3.3 -- British Columbia Trade Ranking

2015 2016 2017 2018 2019 2020 2021 2022 2023 2024Electricians, including industrial and power systems 3 3 3 3 3 4 3 3 3 3Gasfitters 3 3 4 3 3 3 3 4 4 4Plumbers 3 3 3 3 3 4 3 3 4 3Refrigeration and air conditioning mechanics 3 3 4 4 4 4 4 4 4 3Sheet metal workers 3 3 4 3 3 4 3 3 4 3

Alberta

The 2015 Buildforce scenario was adjusted to capture the expected impact of lower oil prices across the trades. Employment is expected to decline for most of the HVACR trades and this will create the first weak labour markets in the province since 2009. Alberta has attracted a large workforce in the trades from other provinces and abroad. Weaker demands from 2015 to 2018 will release some of these workers to seek jobs in other provinces. This movement of the workforce might be expected to fill recruiting needs in the future.

Exhibit # 3.4 -- Alberta Trade Ranking

2015 2016 2017 2018 2019 2020 2021 2022 2023 2024Electricians, including industrial and power systems 3 2 2 3 3 4 4 3 3 3Gasfitters 3 2 2 3 3 4 4 4 3 4Plumbers 3 2 2 3 3 4 4 4 3 4Refrigeration and air conditioning mechanics 3 3 3 3 3 4 4 4 4 4Sheet metal workers 3 2 2 3 4 4 4 4 3 3

Saskatchewan

Like British Columbia, conditions in Saskatchewan are expected to remain strong in the coming five years. Construction related demands will be sustained by resource related projects in mining and infrastructure. HVACR trades and occupations will be part of this trend and recruiting may be an issue for employers. Attracting workers from Alberta may be an option.

Exhibit # 3.5 -- Saskatchewan Trade Ranking2015 2016 2017 2018 2019 2020 2021 2022 2023 2024

Electricians, including industrial and power systems 4 3 4 4 4 3 2 2 3 3Insulators 4 4 4 4 4 3 2 3 3 3Plumbers 4 4 4 4 4 3 2 2 3 3Refrigeration and air conditioning mechanics 4 4 4 3 4 3 3 3 3 3Residential and commercial installers and servicers 4 3 3 3 3 3 3 3 3 3Sheet metal workers 4 4 4 4 4 3 2 2 3 3Steamfitters, pipefitters and sprinkler system installers 4 4 4 4 4 3 3 2 3 3

Prism Economics and Analysis / HVACR - HR Challenges 33

Manitoba

Labour markets here will be tight during the coming year due to rising project demands. But activity will begin to slow in 2017. Supply / demand balances will move to normal conditions and recruiting for the HVACR trades will not be an issue.

Exhibit # 3.6 -- Manitoba Trade Ranking

2015 2016 2017 2018 2019 2020 2021 2022 2023 2024Electricians, including industrial and power systems 4 5 3 3 3 3 3 3 3 3Plumbers 4 4 3 3 3 3 3 3 3 3Refrigeration and air conditioning mechanics 4 4 3 3 3 3 3 3 3 3Sheet metal workers 4 4 3 3 3 3 3 3 3 3

Ontario

There will be pockets of activity across Ontario's market in the coming years. In general conditions in the Greater Toronto Area will be tighter than in other regions. But overall conditions will see labour requirements tracking close to the normal supply so that recruiting will not be an issue. This outcome will depend on the continuing growth of apprenticeship registrations and completions as well as the ongoing expansion of college programs for HVACR programs.

Exhibit # 3.7 -- Ontario Trade Ranking2015 2016 2017 2018 2019 2020 2021 2022 2023 2024

Electricians, including industrial and power systems 3 3 3 3 3 3 3 3 3 3Gasfitters 3 3 3 3 3 3 3 3 3 3Plumbers 3 3 3 3 3 3 3 3 3 3Refrigeration and air conditioning mechanics 3 3 3 3 3 3 3 3 3 3Sheet metal workers 3 3 3 3 3 3 3 3 3 3

Quebec

The Labour market is anticipated to be balanced in Quebec over the forecast period. Tighter conditions are expected for more experienced labour in the short to mid run.

Exhibit # 3.8 -- Quebec Trade Ranking

2015 2016 2017 2018 2019 2020 2021202

2 2023 2024Electricians, including industrial and power systems 3 3 3 3 3 3 3 3 3 3

Plumbers 3 3 3 3 3 3 3 3 3 3

Refrigeration and air conditioning mechanics 3 3 3 3 3 3 3 3 3 3

Sheet metal workers 3 3 3 3 3 3 3 3 3 3

Prism Economics and Analysis / HVACR - HR Challenges 34

Steamfitters, pipefitters and sprinkler system installers 3 3 3 3 3 3 3 3 3 3

Atlantic Canada

Economic growth in Atlantic Canada is expected to slow across the scenario and labour markets, in general will be balanced. Human resource management issues will focus on the older age profile for the workforce and retirement of skilled workers. This will be a focus for HVACR employers in the area. HR planning can combine with continuing growth in apprenticeship and college programs to meet industry needs.

Exhibit # 3.9 -- New Brunswick Trade Ranking

2015 2016 2017 2018 2019 2020 2021 2022 2023 2024Electricians, including industrial and power systems

3 4 4 3 4 4 3 3 3 3

Plumbers 3 3 3 3 4 4 3 3 3 3

Refrigeration and air conditioning mechanics 3 4 4 3 3 4 3 3 3 3

Sheet metal workers 3 3 3 3 4 4 3 3 3 3

Exhibit # 3.10 -- Nova Scotia Trade Ranking2015 2016 2017 2018 2019 2020 2021 2022 2023 2024

Electricians, including industrial and power systems 3 3 3 3 4 4 3 3 3 3Plumbers 3 3 3 3 3 3 3 3 3 3Refrigeration and air conditioning mechanics 3 3 3 3 4 4 3 3 3 3Sheet metal workers 3 3 3 3 4 4 3 3 3 3

Exhibit # 3.11 -- Newfoundland and Labrador Trade Ranking

20152016 2017

2018 2019

2020 2021 2022

2023 2024

Electricians, including industrial and power systems 4 2 2 3 3 4 3 4 3 4Plumbers 3 2 2 3 3 4 4 4 3 2Refrigeration and air conditioning mechanics 3 2 2 2 3 4 4 4 3 2Sheet metal workers 3 3 2 3 3 3 3 4 3 3

Exhibit # 3.12 -- Prince Edward Island Trade Ranking2015 2016 2017 2018 2019 2020 2021 2022 2023 2024

Electricians, including industrial and power systems 3 3 4 4 4 4 3 3 3 3

Plumbers 3 3 4 4 4 4 3 3 3 3

Section 3 used the BuildForce LMI system to review market assessments and demographic trends for the HVACR trades and occupations identified in Section 2. Findings confirm that labour markets for these groups are generally tight across Canada. In the west, although Alberta is experiencing a loose labour

Prism Economics and Analysis / HVACR - HR Challenges 35

market in the short term, the markets will remain tight for many HVACR occupations in other parts of the western region leading to higher competition and labour shortages.

The BuildForce LMI system also tracks the age profile and growing replacement demand for HVACR trades related to retiring baby boomers. Replacement demand is expected to be significantly higher in the Atlantic regions creating skill shortages.

Scan of Job Openings

This section provides a snapshot of current labour markets for HVACR workers by presenting statistics related to job openings from January to May 2015. The data and information are collected using the Wanted Analytics data base which maintains an inventory of available job postings from multiple sources.8 Information for each selected HVACR occupations includes the number of available jobs by province, industry, and top employers, as well as the required certificates as posted in the job advertisements.

Findings from the Wanted Analytics system are summarized in a series of eight tables covering six major HVACR occupations and trades in six regions. Note that Mechanical Engineering Technicians and Technologists (NOC 2232) are included here but were not available from the BuildForce system. HVACR Technicians and Technologists are a major sub group here and it is likely that labour market conditions apparent for the larger group would apply in most areas to HVACR Technicians and Technologists. Measures on the table offer an assessment of labour market conditions in mid-2015 for each trade and for larger aggregations of occupations. Five measures are shown:

1. Number of openings reports the available jobs in the respective occupation.2. Average Posting Duration tracks the number of days that jobs remain listed on the systems.

Longer durations are generally interpreted as signalling tighter markets. U.S. research of HVACR trades and occupations used these measures as a prime indicator and findings here offer a useful point of comparison.

3. Local Hiring Scale is a measure compiled by Wanted Analytics that summarizes the available data. Measures range from easy to difficult on a numbered scale from 1 to 100.

4. The candidate to job ratio is another comparative metric of the short term supply / demand balance.

5. Median salary value are drawn from the on-line job listing and offer another point of comparison.

Data from Wanted Analytics show that a total of 623 jobs were available for refrigeration and air conditioning mechanics across Canada from February to May 2015; 242 of the available jobs were in Ontario and 100 in Quebec. Jobs were mainly posted by employers in the construction sector followed by manufacturing. Red-Seal certificate, Workplace Hazardous Materials Information System (WHMIS) certificate, and HVAC certifications are among the most frequently demanded certificates in the job

8 For more details on the Wanted Analytics system see https://www.wantedanalytics.com/

Prism Economics and Analysis / HVACR - HR Challenges 36

postings. Exhibits tracking findings for these details for the six key trades and occupations are included in Appendix B.

Three broad aggregations of occupations are presented at the bottom of each table to provide a point of comparison. So, for example, where the average posting duration is notable higher for one HVACR trade or occupation than the overall group, the implication would be that markets are tighter.

The Wanted Analytics analysis confirms some aspects of the preceding findings. For example, there is evidence of relatively tight labour markets in British Columbia and Saskatchewan in 2015. There is also a suggestion that markets for mechanical engineering technicians and technologists are tighter than other markets and this perspective was not available in the BuildForce system. In other markets conditions seem to be more balanced. There do not seem to be any consistent or repeated patterns across the other labour markets. In some cases there is a tendency for HVACR measures to signal slightly weaker markets than the overall aggregates, but it is hard to discern if the small differences that sometimes separate the HVACR measures from the broader groups are significant.

Prism Economics and Analysis / HVACR - HR Challenges 37

Table 3.1 Scan of Job Openings,

HVACR Trades in Selected MarketsCanada # of

OpeningsAverage Posting

Duration1

Local Hiring Scale2

Candidate/Job Opening

Median Salary

Refrigeration and Air Conditioning Mechanics 623 41 33 25 $47,200Sheet Metal Workers 303 37 36 50 $38,700Plumbers 517 38 28 66 $50,650Gas Fitters 78 38 33 44 $46,750Electricians 504 40 22 111 $50,800Mechanical Engineering Technicians and Technologists

229 41 45 50 $44,350

Technical Occupations (22) 12482 41 48 27 $48,950Maintenance Equipment Operators (73) 9411 45 45 34 $45,450Industrial Electrical and Construction (72) 13351 36 47 40 $46,150

1. The average length of time similar positions stay active on online job boards in this market. More than 40 days = harder to fill.2. The Hiring Scale calculates a score for each position that an employer is trying to fill. several factors influence the Hiring Scale score that include the supply of available candidates, the overall demand by employers for people in the position, the location, the occupation, local unemployment rate, job site source, offered pay level, etc.

British Columbia # of Openings

Average Posting Duration

Local Hiring Scale

Candidate/Job Opening

Median Salary

Refrigeration and Air Conditioning Mechanics 50 33 33 38 $42,550Sheet Metal Workers 53 33 31 40 $35,550Plumbers 80 34 21 65 $46,200Gas Fitters 10 34 24 53 $42,900Electricians 90 32 15 98 $50,250Mechanical Engineering Technicians and Technologists

25 36 45 41 $42,400

Technical Occupations (22) 1655 40 52 26 $49,500Maintenance Equipment Operators (73) 984 32 45 41 $42,550Industrial Electrical and Construction (72) 1710 32 43 42 $43,900

Alberta # of Openings Average Posting Duration

Local Hiring Scale

Candidate/Job Opening

Median Salary

Refrigeration and Air Conditioning Mechanics 118 39 33 16 $55,050Sheet Metal Workers 74 38 43 34 $45,950Plumbers 168 36 47 37 $57,450Gas Fitters 30 36 26 25 $54,250Electricians 142 35 22 87 $57,300Mechanical Engineering Technicians and Technologists (2232)

26 34 49 46 $62,100

Technical Occupations (22) 1790 34 50 27 $60,500Maintenance Equipment Operators (73) 1926 37 51 25 $55,800Industrial Electrical and Construction (72) 3469 35 55 27 $54,550

Prism Economics and Analysis / HVACR - HR Challenges 38

Manitoba # of Openings

Average Posting Duration

Local Hiring Scale

Candidates/Job Openings

Median Salary

Refrigeration and Air Conditioning Mechanics 18 31 30 35 $41,950Sheet Metal Workers 12 38 22 43 $33,800Plumbers 10 33 15 122 $42,700Gas Fitters 1 33 34 83 $41,000Electricians 9 34 31 164 $45,700Mechanical Engineering Technicians and Technologists 5 27 46 72 $35,000

Technical Occupations (22) 280 30 39 36 $43,600Maintenance and Equipment Operators (73) 359 32 44 31 $42,350Industrial, Electrical and Construction (72) 341 34 40 50 $41,650

Saskatchewan # of Openings

Average Posting

Duration

Local Hiring Scale

Candidates/Job Openings

Median Salary

Refrigeration and Air Conditioning Mechanics 23 37 54 9 $54,050Sheet Metal Workers 22 50 31 27 $37,550Plumbers 38 44 29 46 $50,750Gas Fitters 1 44 34 28 NAElectricians 33 39 26 72 $48,800Mechanical Engineering Technicians and Technologists

4 33 46 29 $57,000

Technical Occupations (22) 369 31 54 20 $46,100Maintenance and Equipment Operators (73) 463 41 53 25 $49,100Industrial, Electrical and Construction (72) 611 42 51 33 $47,000

Ontario # of Openings

Average Posting Duration

Local Hiring Scale

Candidates/Job Openings

Median Salary

Refrigeration and Air Conditioning Mechanics 242 32 32 31 $45,950Sheet Metal Workers 92 33 29 53 $36,850Plumbers 147 31 18 77 $48,100Gas Fitters 26 31 48 71 $44,750Electricians 164 29 27 105 $47,300Mechanical Engineering Technicians and Technologists

72 30 44 61 $46,450

Technical Occupations (22) 4624 32 46 27 $48,050Maintenance and Equipment Operators (73) 3054 31 45 35 $44,100Industrial, Electrical and Construction (72) 4297 31 47 39 $44,550

Prism Economics and Analysis / HVACR - HR Challenges 39

Greater Toronto Area # of Openings

Average Posting Duration

Local Hiring Scale

Candidates/Job Openings

Median Salary

Refrigeration and Air Conditioning Mechanics 96 33 35 28 $47,750Sheet Metal Workers 48 33 40 30 $37,550Plumbers 65 30 14 68 $49,700Gas Fitters 7 30 42 81 $46,450Electricians 76 31 21 91 $49,350Mechanical Engineering Technicians and Technologists

25 31 49 35 $47,500

Technical Occupations (22) 2444 32 49 20 $51,950Maintenance and Equipment Operators (73) 1339 34 48 24 $45,900Industrial, Electrical and Construction (72) 1996 31 47 27 $46,650

Quebec # of Openings

Average Posting Duration

Local Hiring Scale

Candidate/Job Opening

Median Salary

Refrigeration and Air Conditioning Mechanics 109 26 33 28 $41,250Sheet Metal Workers 25 32 61 128 $33,750Plumbers 48 26 11 128 $42,950Gas Fitters 9 26 28 18 $37,000Electricians 34 29 17 253 $46,100Mechanical Engineering Technicians and Technologists (2232)

86 29 48 46 $37,200

Technical Occupations (22) 2668 30 46 31 $43,050Maintenance Equipment Operators (73) 1769 28 40 47 $38,450Industrial Electrical and Construction (72) 2004 25 38 58 $37,750

Source: Wanted Analytics

Prism Economics and Analysis / HVACR - HR Challenges 40

4. Conclusions

The original 2007 report started with the idea that there are eight factors potentially driving skill shortages in the HVACR industry.

1. Labour market cycles and competition from other industries2. Shifting demographics—fewer young people and more retirements3. New technologies4. Staff turnover5. Regulation and inconsistent enforcement6. Weaknesses in training, college programs and apprenticeship7. Conflicting systems of certification and licences8. Limits to mobility across firms, sectors, industries and regions

Evidence reported in 2007 has been updated and reported here. In general, the findings suggest that many factors that signaled tight markets in 2007 have relented and conditions are more balanced in 2015. While many of the structural factors, including technology, regulations and certification remain as a concern, the inventory of training programs shows some additions, especially in the college system, and these have added to the skilled workforce.

Findings in section 3 here are related to the labour markets conditions and demographics noted as the first two factors.

Findings suggest mixed labour market conditions in different regions across Canada over the forecast scenario. Expected conditions for HVACR occupations vary from province to province. Differences in market conditions signal the potential for mobility across regions.

Forecasts indicate weaker labour market conditions in Alberta over the next 2 to 3 years. The recent drop in the oil prices and delays in construction projects have led to a higher rate of unemployment in this province; workers are expected to move out of Alberta and into other markets to find employment from 2015 to 2017. The forecast suggests that the employment will rise again later in the period.

Markets are expected to be relatively tighter for several HVACR occupations in western regions such as British Columbia, Saskatchewan and Manitoba where major engineering projects are scheduled over the coming years. Employers will need to compete to attract skill workers. Recruiting and mobility may extend beyond traditional sources and practices for many HVACR occupations in these regions.

HVACR employers in Ontario, and Quebec can expect a balanced market for the majority of HVACR trades and occupations. The availability of qualified workers in the local market may be limited due to short-term increases in demand, nonetheless, established patterns of recruiting and mobility are sufficient to meet job requirements in most cases.

Prism Economics and Analysis / HVACR - HR Challenges 41

Demographic trends also pose recruitment constraints for HVACR employers. An aging workforce and rising retirements resulting in loss of skilled labours will add to the challenge later in the scenario. The basic solution is to attract more young people into the industry. The strategy would best target new entrants at the level of helpers or pre-apprenticeship programs. Increasing apprenticeship registration is a natural priority, but these initiatives will need to focus on province-specific considerations.

Finally, an analysis of current labour market conditions is provided using data on job opening from Wanted Analytics. Measures tracking provincial markets from February to May 2015 offer some confirmation of the other findings. In general a broad consistent conclusion would point to balanced labour market conditions for the HVACR trades and occupations in comparison to broader labour measures. There are isolated examples of markets with both tighter and looser conditions.

This last evidence reflects only short term conditions and is not the strongest basis for the planning and labour market initiatives contemplated by the Workforce Development Foundation. Initiatives targeting the promotion of careers in HVACR appear to be a needed and positive response to longer term conditions – especially the demographic trends that will draw a growing number of the most skilled and experience workforce into retirement. Replacing this key group is a top priority Human Resources issue and the initiatives contemplated by WDF seem well grounded in this aspect of Canada's labour market.

Prism Economics and Analysis / HVACR - HR Challenges 42

Appendix A

Selected Occupations by Education, Canada, 2011

Selected Occupation

Less than High School Graduation Certificate

High School Graduation Certificate Only

Trades Certificate or Diploma

College Certificate or Diploma

University Certificate/ Diploma Below Bachelor’s

Bachelor’s Degree

University Certificate / Diploma above Bachelor s

Total Population (Age 15 and over)

Refrigeration and air conditioning mechanics

# 975 2,405 12,875 7,790 835 840 310 26,030

% 4% 9% 49% 30% 3% 3% 1% –

Sheet metal workers

# 2,340 4,160 12,290 3,320 230 360 90 22,795

% 10% 18% 54% 15% 1% 2% 0.4% –

Gasfitters# 170 695 4,055 1,940 230 240 85 7,415

% 2% 9% 55% 26% 3% 3% 1% –

Plumbers# 3,130 7,170 30,945 9,770 990 1,000 410 53,420

% 6% 13% 58% 18% 2% 2% 1% –

Steamfitters, pipefitters and sprinkler system installers

# 1,385 2,955 14,935 4,480 400 340 95 24,580

% 6% 12% 61% 18% 2% 1% 0.4% ––

Electricians# 1,935 11,015 56,110 23,470 2,825 3,265 1,080 99,700

% 2% 11% 56% 24% 3% 3% 1% –

Residential and commercial installers and servicers

# 12,250 18,455 8,350 6,910 1,275 2,055 660 49,950

% 25% 37% 17% 14% 3% 4% 1% –

Labourers/ helpers

# 61,830 76,675 30,485 19,325 2,730 4,910 1,460 197,410

% 31% 39% 15% 10% 1% 2% 1% –Source: Statistics Canada, 2011 National Household Survey, Statistics Canada Catalogue no. 99-012-X2011056.

Prism Economics and Analysis / HVACR - HR Challenges 43

Selected Occupations by Industry, Canada, 2011

Trades / OccupationsBuilding Construction

Heavy and Civil Engineering Construction

Trade Contracting

Machinery Manufacturing

Building Material and Supplies Wholesaler-Distributors

Repair and Maintenance

Total Labour Force

Refrigeration and air conditioning mechanics

300 50 17,040 970 710 1,415 25,080

1% 0% 68% 4% 3% 6% –

Sheet metal workers755 35 12,870 745 820 120 21,735

3% 0% 59% 3% 4% 1% –

Gasfitters45 125 3,555 105 115 180 6,940

1% 2% 51% 2% 2% 3% –

Plumbers1,390 250 41,645 65 440 190 50,885

3% 0% 82% 0.1% 1% 0.4% –

Steamfitters, pipefitters and sprinkler system installers

1,235 2,435 9,095 335 260 495 23,080

5% 11% 39% 1% 1% 2% –

Electricians2,725 380 76,265 135 485 1,135 94,295

3% 0% 81% 0.1% 1% 1% –

Residential and commercial installers and servicers

3,570 725 21,485 305 1,160 545 46,210

8% 2% 46% 1% 3% 1% –

Labourers/helpers5,630 23,065 55,125 625 905 2,500 174,330

32% 13% 32% 0.4% 1% 1% –Source: Statistics Canada, 2011 National Household Survey

Prism Economics and Analysis / HVACR - HR Challenges 44

Appendix B: Details from the BuildForce LMI System

Prism Economics and Analysis / HVACR - HR Challenges 45

An annual measure of regional market conditions is prepared for each trade and occupation in the form of a ranking from one (excess supply) to five (intense competition for qualified workers), and is reported below. Each ranking represents conditions for a trade or occupation in construction in each province. Each ranking is based on four measures:

Unemployment rates at the seasonal peak of activity Annual change in employment Replacement demand as a percentage of the workforce Industry survey/consultation

Each of these measures is assigned a market ranking based on the following characterization of conditions from the employer’s point of view.

British Columbia Employment Change in Trades and Occupations

Trades 2014 2015 2016 2017 2018 2019 to 2024

Contractors and supervisors# -305 404 537 377 181 614% -2.2% 3.0% 3.9% 2.6% 1.2% 4.1%

Electricians, including industrial and power systems

# -261 350 372 312 195 918% -2.0% 2.7% 2.8% 2.3% 1.4% 6.5%

Gasfitters# -6 28 49 26 7 -% -0.7% 3.4% 5.7% 2.9% 0.8% 0.0%

Insulators# -33 26 41 51 36 113% -3.0% 2.4% 3.8% 4.5% 3.0% 9.3%

Plumbers# -202 232 200 188 132 678% -2.5% 3.0% 2.5% 2.3% 1.6% 7.9%

Refrigeration and air conditioning mechanics

# -30 39 71 80 69 213% -1.4% 1.9% 3.4% 3.7% 3.1% 9.1%

Residential and commercial installers and servicers

# 85 69 60 45 57 413% 2.0% 1.6% 1.4% 1.0% 1.3% 9.0%

Sheet metal workers# -45 49 59 51 39 146% -2.4% 2.7% 3.1% 2.6% 1.9% 7.2%

Steamfitters, pipefitters and sprinkler system installers

# 14 54 198 147 68 35% 0.9% 3.5% 12.5% 8.3% 3.5% 1.8%

Trades helpers and labourers# -28 611 1,485 633 1 -1,050% -0.2% 3.6% 8.4% 3.3% 0.0% -5.3%

Total Direct Construction (34 Trades & Occupations)

# -457 4,467 5,849 2,920 1,396 5,434% -0.3% 2.9% 3.7% 1.8% 0.8% 3.2%

Prism Economics and Analysis / HVACR - HR Challenges 46

British Columbia Labour Force and Replacement Demand

British Columbia Average Age

Exit from the Labour Force (Replacement Demand)

Replacement Demand as a % of Labour Force (Previous Year)

Trades 2014 2014 2024Total 2014 to 2024

2014 (%)

2024 (%)

Contractors and supervisors 44 382 420 4,557 2.6% 2.6%Electricians, including industrial and power systems 39 208 286 2,760 1.5% 1.8%

Gasfitters 42 19 24 252 2.1% 2.4%Insulators 38 18 25 244 1.5% 1.8%Plumbers 39 122 173 1,637 1.4% 1.8%Refrigeration and air conditioning mechanics 42 53 64 655 2.3% 2.4%

Residential and commercial installers and servicers 40 65 96 927 1.4% 1.8%

Sheet metal workers 39 32 42 409 1.6% 1.8%Steamfitters, pipefitters and sprinkler system installers 39 34 39 408 2.1% 1.8%

Trades helpers and labourers 36 280 345 3,644 1.5% 1.8%Total Direct Construction (34 Trades & Occupations) 41 3,509 4,079 42,871 2.1% 2.2%

British Columbia Trade Ranking

2015 2016 2017 2018 2019 2020 2021 2022 2023 2024Contractors and supervisors 3 3 4 4 4 4 4 4 4 3Electricians, including industrial and power systems 3 3 3 3 3 4 3 3 3 3Gasfitters 3 3 4 3 3 3 3 4 4 4Insulators 3 3 4 4 4 4 4 3 3 3Plumbers 3 3 3 3 3 4 3 3 4 3Refrigeration and air conditioning mechanics 3 3 4 4 4 4 4 4 4 3Residential and commercial installers and servicers 3 3 3 3 3 4 3 3 3 3Sheet metal workers 3 3 4 3 3 4 3 3 4 3Steamfitters, pipefitters and sprinkler system installers 3 5 5 4 3 3 3 3 4 3Trades helpers and labourers 3 4 4 3 3 3 3 3 4 3

Prism Economics and Analysis / HVACR - HR Challenges 47

Alberta Employment Change in Trades and Occupations

Trades 2014 2015 2016 2017 20182019 to 2024

Contractors and supervisors # 560 -279 -780 -393 179 2,407% 3.4% -1.7% -4.7% -2.5% 1.2% 15.4%

Electricians, including industrial and power systems

# 416 -12 -564 -155 195 2,788% 2.3% -0.1% -3.0% -0.9% 1.1% 15.4%

Gasfitters # 27 -7 -18 -7 -4 48% 6.9% -1.7% -4.4% -1.8% -1.0% 12.6%

Insulators # 30 10 -53 -16 56 462% 1.3% 0.4% -2.3% -0.7% 2.5% 20.1%

Plumbers # 112 -27 -167 -71 143 1,445% 1.3% -0.3% -1.9% -0.8% 1.7% 16.8%

Refrigeration and air conditioning mechanics

# 142 41 -39 -20 54 379% 7.0% 1.9% -1.8% -0.9% 2.5% 17.1%

Residential and commercial installers and servicers

# 345 -22 -50 -46 84 744% 8.0% -0.5% -1.1% -1.0% 1.9% 16.2%

Sheet metal workers # 30 -28 -98 -43 56 488% 1.2% -1.1% -3.9% -1.8% 2.3% 19.9%

Steamfitters, pipefitters and sprinkler system installers

# -53 2 -119 3 110 667% -1.3% 0.1% -3.1% 0.1% 2.9% 17.1%

Trades helpers and labourers # 1,566 -303 -1,314 -763 81 2,983% 7.8% -1.4% -6.1% -3.8% 0.4% 15.4%

Total Direct Construction (34 Trades & Occupations)

# 8,235 -3,932 -7,942 -3,662 1,480 24,422% 4.7% -2.1% -4.4% -2.1% 0.9% 14.3%

Prism Economics and Analysis / HVACR - HR Challenges 48

Alberta Labour Force and Replacement Demand

Alberta Average Age

Exit from the Labour Force (Replacement Demand)

Replacement Demand as a % of Labour Force (Previous Year)

Trades 2014 2014 2024Total 2014 to 2024

2014 (%)

2024 (%)

Contractors and supervisors 42 402 454 4,762 2.3% 2.4%Electricians, including industrial and power systems 36 217 329 2,925 1.1% 1.5%

Gasfitters 39 6 10 93 1.4% 2.2%Insulators 39 39 54 516 1.6% 1.9%Plumbers 37 116 165 1,509 1.3% 1.6%Refrigeration and air conditioning mechanics 39 41 59 561 1.8% 2.1%Residential and commercial installers and servicers 38 52 92 814 1.1% 1.6%

Sheet metal workers 38 43 50 507 1.6% 1.6%Steamfitters, pipefitters and sprinkler system installers 39 71 90 881 1.7% 1.9%

Trades helpers and labourers 35 254 368 3,375 1.2% 1.5%Total Direct Construction (34 Trades & Occupations) 39 3,149 4,001 39,377 1.7% 1.9%

Alberta Trade Ranking

2015 2016 2017 2018 2019 2020 2021 2022 2023 2024Contractors and supervisors 3 2 2 3 3 4 4 4 4 4Electricians, including industrial and power systems 3 2 2 3 3 4 4 3 3 3Gasfitters 3 2 2 3 3 4 4 4 3 4Insulators 3 2 3 3 4 4 4 4 4 4Plumbers 3 2 2 3 3 4 4 4 3 4Refrigeration and air conditioning mechanics 3 3 3 3 3 4 4 4 4 4Residential and commercial installers and servicers 3 3 2 3 3 4 4 4 3 4Sheet metal workers 3 2 2 3 4 4 4 4 3 3Steamfitters, pipefitters and sprinkler system installers 3 3 3 3 4 4 4 3 3 3Trades helpers and labourers 3 2 2 3 3 4 4 4 3 4

Prism Economics and Analysis / HVACR - HR Challenges 49

Saskatchewan Employment Change in Trades and Occupations

Trades 2014 2015 2016 2017 20182019 to 2024

Contractors and supervisors # 59 89 114 64 163 -367% 1.8% 2.7% 3.3% 1.8% 4.5% -9.7%

Electricians, including industrial and power systems

# 54 52 66 105 316 -407% 1.4% 1.3% 1.7% 2.6% 7.7% -9.2%

Gasfitters # -3 - 2 - 7 -7% -11.1% 0.0% 8.3% 0.0% 26.9% -21.2%

Insulators # 5 4 7 5 13 -7% 2.6% 2.0% 3.5% 2.4% 6.1% -3.1%

Plumbers # 56 72 97 65 219 -257% 2.2% 2.8% 3.7% 2.4% 7.9% -8.6%

Refrigeration and air conditioning mechanics

# 29 21 19 23 3 6% 5.6% 3.8% 3.3% 3.9% 0.5% 1.0%

Residential and commercial installers and servicers

# 23 19 12 5 3 -32% 3.8% 3.0% 1.8% 0.8% 0.4% -4.7%

Sheet metal workers # 17 22 27 17 56 -83% 2.3% 2.9% 3.5% 2.1% 6.9% -9.5%

Steamfitters, pipefitters and sprinkler system installers

# -3 2 36 15 90 -74% -0.5% 0.3% 5.5% 2.2% 12.8% -9.3%

Trades helpers and labourers # 102 287 227 47 207 -955% 1.9% 5.1% 3.9% 0.8% 3.4% -15.1%

Total Direct Construction (34 Trades & Occupations)

# 755 1,229 1,336 609 1,930 -5,229% 1.8% 2.9% 3.1% 1.4% 4.3% -11.1%

Prism Economics and Analysis / HVACR - HR Challenges 50

Saskatchewan Labour Force and Replacement Demand

Saskatchewan Average Age

Exit from the Labour Force (Replacement Demand)

Replacement Demand as a % of Labour Force (Previous Year)

Trades 2014 2014 2024Total 2014 to 2024

2014 (%)

2024 (%)

Contractors and supervisors 42 87 90 1,001 2.5% 2.5%Electricians, including industrial and power systems

35 55 67 675 1.3% 1.5%

Gasfitters 43 2 - 10 6.9% 0.0%Insulators 40 5 5 55 2.4% 2.1%Plumbers 36 41 46 474 1.5% 1.5%Refrigeration and air conditioning mechanics 38 10 13 129 1.8% 1.9%Residential and commercial installers and servicers

37 7 12 110 1.1% 1.7%

Sheet metal workers 38 14 16 170 1.8% 1.9%Steamfitters, pipefitters and sprinkler system installers

34 6 12 102 0.9% 1.5%

Trades helpers and labourers 34 70 96 956 1.2% 1.6%Total Direct Construction (34 Trades & Occupations)

38 789 895 9,483 1.8% 1.9%

Saskatchewan Trade Ranking2015 2016 2017 2018 2019 2020 2021 2022 2023 2024

Contractors and supervisors 4 4 4 4 4 4 3 3 3 3Electricians, including industrial and power systems 4 3 4 4 4 3 2 2 3 3Insulators 4 4 4 4 4 3 2 3 3 3Plumbers 4 4 4 4 4 3 2 2 3 3Refrigeration and air conditioning mechanics 4 4 4 3 4 3 3 3 3 3Residential and commercial installers and servicers 4 3 3 3 3 3 3 3 3 3Sheet metal workers 4 4 4 4 4 3 2 2 3 3Steamfitters, pipefitters and sprinkler system installers 4 4 4 4 4 3 3 2 3 3Trades helpers and labourers 4 4 3 4 4 3 2 2 3 3

Prism Economics and Analysis / HVACR - HR Challenges 51

Manitoba Employment Change in Trades and Occupations

Trades 2014 2015 2016 2017 20182019 to 2024

Contractors and supervisors # 128 331 203 65 -244 -116% 4.4% 11.0% 6.1% 1.8% -6.7% -3.4%

Electricians, including industrial and power systems

# 91 183 346 -74 -32 9% 3.2% 6.2% 11.0% -2.1% -0.9% 0.3%

Gasfitters # -2 4 5 2 - -2% -2.2% 4.5% 5.4% 2.1% 0.0% -2.0%

Insulators # 4 14 30 -3 1 5% 1.4% 4.9% 10.0% -0.9% 0.3% 1.5%

Plumbers # 22 100 118 27 3 21% 1.3% 5.7% 6.3% 1.4% 0.1% 1.0%

Refrigeration and air conditioning mechanics

# 26 47 81 13 4 30% 3.0% 5.3% 8.7% 1.3% 0.4% 2.9%

Residential and commercial installers and servicers

# -1 18 24 23 21 26% -0.1% 2.1% 2.8% 2.6% 2.3% 2.8%

Sheet metal workers # 19 28 43 -10 -1 -1% 3.4% 4.9% 7.2% -1.6% -0.2% -0.2%

Steamfitters, pipefitters and sprinkler system installers

# 23 26 66 - -19 -6% 6.1% 6.5% 15.5% 0.0% -3.9% -1.3%

Trades helpers and labourers # 36 445 363 76 -245 -413% 0.7% 8.7% 6.6% 1.3% -4.1% -7.2%

Total Direct Construction (34 Trades & Occupations)

# 603 2,641 2,655 566 -1,527 -1,391% 1.7% 7.3% 6.8% 1.4% -3.6% -3.4%

Prism Economics and Analysis / HVACR - HR Challenges 52

Manitoba Labour Force and Replacement Demand

Manitoba Average Age

Exit from the Labour Force (Replacement Demand)

Replacement Demand as a % of Labour Force (Previous Year)

Trades 2014 2014 2024Total 2014 to 2024

2014 (%)

2024 (%)

Contractors and supervisors 44 91 92 1,058 3.0% 2.6%Electricians, including industrial and power systems

36 35 55 502 1.1% 1.5%

Gasfitters 38 1 2 19 1.0% 1.9%Insulators 34 3 5 45 1.0% 1.4%Plumbers 37 24 37 348 1.2% 1.6%Refrigeration and air conditioning mechanics

37 14 23 215 1.5% 2.0%

Residential and commercial installers and servicers

37 10 15 147 1.1% 1.4%

Sheet metal workers 36 5 11 97 0.8% 1.6%Steamfitters, pipefitters and sprinkler system installers

41 7 11 109 1.7% 2.2%

Trades helpers and labourers 34 70 95 944 1.2% 1.6%Total Direct Construction (34 Trades & Occupations)

39 753 879 9,346 1.9% 2.0%

Manitoba Trade Ranking

2015 2016 2017 2018 2019 2020 2021 2022 2023 2024Contractors and supervisors 4 4 4 3 3 3 3 3 3 3Electricians, including industrial and power systems 4 5 3 3 3 3 3 3 3 3Insulators 3 4 3 3 3 3 3 3 3 3Plumbers 4 4 3 3 3 3 3 3 3 3Refrigeration and air conditioning mechanics 4 4 3 3 3 3 3 3 3 3Residential and commercial installers and servicers 3 3 3 3 3 3 3 3 3 3Sheet metal workers 4 4 3 3 3 3 3 3 3 3Steamfitters, pipefitters and sprinkler system installers 4 4 3 3 3 3 3 3 3 3Trades helpers and labourers 4 4 3 2 3 3 2 2 3 3

Prism Economics and Analysis / HVACR - HR Challenges 53

Ontario Employment Change in Trades and Occupations

Trades 2014 2015 2016 2017 20182019 to 2024

Contractors and supervisors # 480 1,342 315 160 -147 389% 1.5% 4.3% 1.0% 0.5% -0.4% 1.2%

Electricians, including industrial and power systems

# 845 1,249 69 416 -3 709% 2.5% 3.6% 0.2% 1.2% 0.0% 2.0%

Gasfitters # 48 87 23 11 -4 65% 1.8% 3.1% 0.8% 0.4% -0.1% 2.2%

Insulators # 31 105 48 28 11 40% 1.2% 3.9% 1.7% 1.0% 0.4% 1.4%

Plumbers # 308 575 192 106 -19 315% 1.8% 3.4% 1.1% 0.6% -0.1% 1.8%

Refrigeration and air conditioning mechanics

# 335 313 118 150 -42 318% 3.1% 2.8% 1.0% 1.3% -0.4% 2.8%

Residential and commercial installers and servicers

# 172 236 131 50 -14 284% 1.4% 1.9% 1.0% 0.4% -0.1% 2.2%

Sheet metal workers # 69 189 56 48 13 99% 1.3% 3.5% 1.0% 0.9% 0.2% 1.8%

Steamfitters, pipefitters and sprinkler system installers

# 163 315 -47 79 42 -13% 4.8% 8.8% -1.2% 2.1% 1.1% -0.3%

Trades helpers and labourers # 513 4,146 1,450 87 -865 -788% 0.9% 7.5% 2.4% 0.1% -1.4% -1.3%

Total Direct Construction (34 Trades & Occupations)

# 5,930 19,386 5,949 1,504 -2,856 1,518% 1.6% 5.2% 1.5% 0.4% -0.7% 0.4%

Prism Economics and Analysis / HVACR - HR Challenges 54

Ontario Labour Force and Replacement Demand

Ontario Average Age

Exit from the Labour Force (Replacement Demand)

Replacement Demand as a % of Labour Force (Previous Year)

Trades 2014 2014 2024Total 2014 to 2024

2014 (%)

2024 (%)

Contractors and supervisors 43 784 871 9,447 2.4% 2.5%Electricians, including industrial and power systems

39 593 689 7,252 1.7% 1.7%

Gasfitters 39 55 67 686 1.9% 2.1%Insulators 39 40 58 570 1.4% 1.8%Plumbers 39 275 326 3,352 1.5% 1.7%Refrigeration and air conditioning mechanics

39 205 263 2,691 1.8% 2.1%

Residential and commercial installers and servicers

39 164 221 2,211 1.3% 1.6%

Sheet metal workers 41 94 117 1,210 1.7% 1.9%Steamfitters, pipefitters and sprinkler system installers

40 70 80 852 1.9% 1.8%

Trades helpers and labourers 37 862 1,068 11,270 1.4% 1.6%Total Direct Construction (34 Trades & Occupations)

40 7,586 8,820 94,103 1.9% 2.0%

Ontario Trade Ranking2015 2016 2017 2018 2019 2020 2021 2022 2023 2024

Contractors and supervisors 3 3 3 3 3 3 3 3 3 3Electricians, including industrial and power systems 3 3 3 3 3 3 3 3 3 3Gasfitters 3 3 3 3 3 3 3 3 3 3Insulators 3 3 3 3 3 3 3 3 3 3Plumbers 3 3 3 3 3 3 3 3 3 3Refrigeration and air conditioning mechanics 3 3 3 3 3 3 3 3 3 3Residential and commercial installers and servicers 3 3 3 3 3 3 3 3 3 3Sheet metal workers 3 3 3 3 3 3 3 3 3 3Steamfitters, pipefitters and sprinkler system installers 4 3 4 4 3 3 3 3 3 3Trades helpers and labourers 4 3 3 3 3 3 3 3 3 3

Prism Economics and Analysis / HVACR - HR Challenges 55

New Brunswick Employment Change in Trades and Occupations

Trades 2014 2015 2016 2017 2018 2019 to 2024

Contractors and supervisors # -5 11 126 42 -19 -72% -0.2% 0.5% 5.6% 1.8% -0.8% -3.0%

Electricians, including industrial and power systems

# 33 -9 139 49 -24 -29

% 1.5% -0.4% 6.2% 2.1% -1.0% -1.2%

Insulators # 5 6 9 12 9 40% 1.7% 2.0% 3.0% 3.9% 2.8% 12.1%

Plumbers # 8 -4 26 18 6 -6% 0.9% -0.4% 2.8% 1.9% 0.6% -0.6%

Refrigeration and air conditioning mechanics

# 2 5 15 10 -2 -9% 0.9% 2.2% 6.4% 4.0% -0.8% -3.5%

Residential and commercial installers and servicers

# -8 - 2 4 4 -2% -1.8% 0.0% 0.5% 0.9% 0.9% -0.5%

Sheet metal workers # 4 - 9 8 4 8% 1.3% 0.0% 2.9% 2.5% 1.2% 2.4%

Steamfitters, pipefitters and sprinkler system installers

# 44 -4 54 11 -14 -4% 8.6% -0.7% 9.8% 1.8% -2.3% -0.7%

Trades helpers and labourers

# -154 15 293 70 -24 -357% -4.7% 0.5% 9.3% 2.0% -0.7% -10.2%

Total Direct Construction (34 Trades & Occupations)

# -323 20 1,352 486 -119 -981% -1.3% 0.1% 5.5% 1.9% -0.5% -3.8%

Prism Economics and Analysis / HVACR - HR Challenges 56

New Brunswick Labour Force and Replacement Demand

New Brunswick Average Age

Exit from the Labour Force (Replacement Demand)

Replacement Demand as a % of Labour Force (Previous Year)

Trades 2014 2014 2024Total 2014 to 2024

2014 (%)

2024 (%)

Contractors and supervisors 46 75 79 895 2.9% 3.1%Electricians, including industrial and power systems

42 71 57 737 2.8% 2.1%

Gasfitters 40 1 1 11 2.4% 2.6%Insulators 35 5 6 59 1.5% 1.4%Plumbers 39 20 20 229 1.9% 1.8%Refrigeration and air conditioning mechanics

42 7 7 82 2.7% 2.5%

Residential and commercial installers and servicers

44 9 12 123 1.7% 2.4%

Sheet metal workers 40 6 7 74 1.7% 1.9%Steamfitters, pipefitters and sprinkler system installers

42 14 14 180 2.4% 2.0%

Trades helpers and labourers 40 92 82 997 2.3% 2.2%Total Direct Construction (34 Trades & Occupations)

43 760 716 8,475 2.6% 2.5%

New Brunswick Trade Ranking

2015 2016 2017 2018 2019 2020 2021 2022 2023 2024Contractors and supervisors 3 4 4 3 3 4 4 3 3 3Electricians, including industrial and power systems 3 4 4 3 4 4 3 3 3 3Insulators 3 3 4 4 4 4 4 3 3 3Plumbers 3 3 3 3 4 4 3 3 3 3Refrigeration and air conditioning mechanics 3 4 4 3 3 4 3 3 3 3Residential and commercial installers and servicers 3 3 3 3 3 3 3 3 3 3Sheet metal workers 3 3 3 3 4 4 3 3 3 3Steamfitters, pipefitters and sprinkler system installers 3 4 4 3 4 4 3 3 3 3Trades helpers and labourers 3 4 4 3 3 3 3 3 3 3

Prism Economics and Analysis / HVACR - HR Challenges 57

Nova Scotia Employment Change in Trades and Occupations

Trades 2014 2015 2016 2017 2018 2019 to 2024

Contractors and supervisors # -130 19 7 -21 1 113% -4.9% 0.8% 0.3% -0.8% 0.0% 4.5%

Electricians, including industrial and power systems

# -125 29 35 12 35 140% -4.9% 1.2% 1.4% 0.5% 1.4% 5.5%

Gasfitters # -3 - 1 - - 2% -7.7% 0.0% 2.8% 0.0% 0.0% 5.4%

Insulators # -9 7 6 3 4 22% -2.9% 2.4% 2.0% 1.0% 1.3% 6.9%

Plumbers # -59 12 11 1 9 50% -5.5% 1.2% 1.1% 0.1% 0.9% 4.8%

Refrigeration and air conditioning mechanics

# -4 5 - 3 6 16% -1.4% 1.8% 0.0% 1.1% 2.1% 5.5%

Residential and commercial installers and servicers

# -22 -1 -1 -3 -3 11% -4.0% -0.2% -0.2% -0.6% -0.6% 2.1%

Sheet metal workers # -19 4 5 1 3 20% -5.5% 1.2% 1.5% 0.3% 0.9% 5.9%

Steamfitters, pipefitters and sprinkler system installers

# -39 21 14 3 11 30% -7.8% 4.5% 2.9% 0.6% 2.2% 5.8%

Trades helpers and labourers # -465 11 9 -66 -59 12% -11.6% 0.3% 0.3% -1.9% -1.7% 0.3%

Total Direct Construction (34 Trades & Occupations)

# -1,941 162 118 -262 -57 1,056% -6.7% 0.6% 0.4% -1.0% -0.2% 3.9%

Prism Economics and Analysis / HVACR - HR Challenges 58

Nova Scotia Labour Force and Replacement Demand

Nova Scotia Average Age

Exit from the Labour Force (Replacement Demand)

Replacement Demand as a % of Labour Force (Previous Year)

Trades 2014 2014 2024 Total 2014 to 2024

2014 (%)

2024 (%)

Contractors and supervisors 44 83 82 917 2.8% 2.9%Electricians, including industrial and power systems

41 62 70 749 2.0% 2.3%

Gasfitters 40 1 1 11 2.2% 2.3%Insulators 42 7 10 98 1.9% 2.5%Plumbers 40 21 26 259 1.6% 2.0%Refrigeration and air conditioning mechanics

37 6 7 72 1.8% 2.0%

Residential and commercial installers and servicers

40 12 13 126 1.8% 2.1%

Sheet metal workers 41 7 9 93 1.8% 2.2%Steamfitters, pipefitters and sprinkler system installers

42 12 15 155 2.1% 2.5%

Trades helpers and labourers 39 102 87 1,013 2.1% 2.2%Total Direct Construction (34 Trades & Occupations)

43 841 820 9,211 2.5% 2.6%

Nova Scotia Trade Ranking

2015 2016 2017 2018 2019 2020 2021 2022 2023 2024Contractors and supervisors 3 3 3 3 4 4 4 4 3 4Electricians, including industrial and power systems 3 3 3 3 4 4 3 3 3 3Insulators 3 3 3 3 4 4 4 3 3 3Plumbers 3 3 3 3 3 3 3 3 3 3Refrigeration and air conditioning mechanics 3 3 3 3 4 4 3 3 3 3Residential and commercial installers and servicers 3 3 3 3 3 3 3 3 3 3Sheet metal workers 3 3 3 3 4 4 3 3 3 3Steamfitters, pipefitters and sprinkler system installers 3 3 3 3 4 4 4 3 3 3Trades helpers and labourers 3 3 3 3 3 3 3 3 3 3

Prism Economics and Analysis / HVACR - HR Challenges 59

Newfoundland and Labrador Employment Change in Trades and Occupations

Trades 2014 2015 2016 2017 20182019 to 2024

Contractors and supervisors # -23 37 -65 -126 -6 54% -2.3% 3.7% -6.3% -13.0% -0.7% 6.4%

Electricians, including industrial and power systems

# -279 86 -66 -234 8 277% -13.7% 4.9% -3.6% -13.1% 0.5% 17.8%

Insulators # -30 4 - -8 1 5% -17.3% 2.8% 0.0% -5.4% 0.7% 3.6%

Plumbers # 7 13 -27 -93 -4 20% 1.4% 2.5% -5.1% -18.7% -1.0% 5.0%

Refrigeration and air conditioning mechanics

# 49 -11 -20 -33 -7 17% 23.4% -4.3% -8.1% -14.5% -3.6% 9.1%

Residential and commercial installers and servicers

# - -5 -1 -7 -6 16% 0.0% -1.7% -0.3% -2.4% -2.2% 5.9%

Sheet metal workers # -52 7 -7 -39 - 12% -13.3% 2.1% -2.0% -11.5% 0.0% 4.0%

Steamfitters, pipefitters and sprinkler system installers

# -64 56 -5 -141 4 55% -10.3% 10.0% -0.8% -23.2% 0.9% 11.7%

Trades helpers and labourers # 125 134 -217 -463 -33 318% 5.5% 5.6% -8.6% -20.1% -1.8% 17.6%

Total Direct Construction (34 Trades & Occupations)

# -216 803 -1,176 -3,077 -149 1,838% -1.1% 4.2% -5.9% -16.5% -1.0% 12.0%

Prism Economics and Analysis / HVACR - HR Challenges 60

Newfoundland and Labrador Labour Force and Replacement Demand

Newfoundland and Labrador Average Age

Exit from the Labour Force (Replacement Demand)

Replacement Demand as a % of Labour Force (Previous Year)

Trades 2014 2014 2024 Total 2014 to 2024

2014 (%)

2024 (%)

Contractors and supervisors 48 43 39 462 3.6% 3.8%Electricians, including industrial and power systems

38 39 35 373 1.6% 1.8%

Insulators 47 5 6 64 2.3% 3.5%Plumbers 43 12 15 147 2.0% 2.8%Refrigeration and air conditioning mechanics

41 4 7 68 1.5% 2.7%

Residential and commercial installers and servicers

41 4 7 67 1.1% 2.1%

Sheet metal workers 44 10 11 123 2.1% 2.8%Steamfitters, pipefitters and sprinkler system installers

41 18 16 180 2.4% 2.5%

Trades helpers and labourers 41 68 74 786 2.4% 2.7%Total Direct Construction (34 Trades & Occupations)

43 573 619 6,596 2.4% 2.9%

Newfoundland and Labrador Trade Ranking

2015

2016

2017

2018

2019

2020

2021

2022

2023

2024

Contractors and supervisors 4 2 2 3 3 4 4 4 4 3Electricians, including industrial and power systems 4 2 2 3 3 4 3 4 3 4Insulators 4 3 2 3 3 3 4 4 4 3Plumbers 3 2 2 3 3 4 4 4 3 2Refrigeration and air conditioning mechanics 3 2 2 2 3 4 4 4 3 2Residential and commercial installers and servicers 3 3 3 3 3 3 3 3 4 3Sheet metal workers 3 3 2 3 3 3 3 4 3 3Steamfitters, pipefitters and sprinkler system installers 4 3 2 3 3 4 4 4 3 3

Trades helpers and labourers 4 2 2 3 3 4 4 4 3 2

Prism Economics and Analysis / HVACR - HR Challenges 61

Prince Edward Island Employment Change in Trades and OccupationsTrades 2014 2015 2016 2017 2018 2019 to

2024Contractors and supervisors # -13 -12 4 8 14 15

% -3.8% -3.7% 1.3% 2.5% 4.3% 4.4%Electricians, including industrial and power systems

# 13 13 27 28 24 20% 2.2% 2.1% 4.3% 4.3% 3.5% 2.8%

Plumbers # 12 4 9 6 9 23% 4.3% 1.4% 3.1% 2.0% 2.9% 7.3%

Refrigeration and air conditioning mechanics

# 1 1 1 1 1 3% 2.9% 2.8% 2.7% 2.6% 2.6% 7.5%

Residential and commercial installers and servicers

# 3 1 3 4 2 1% 2.7% 0.9% 2.6% 3.4% 1.7% 0.8%

Trades helpers and labourers # -14 14 29 36 9 -31% -3.0% 3.1% 6.2% 7.2% 1.7% -5.7%

Total Direct Construction (34 Trades & Occupations)

# -79 -42 158 202 185 76% -1.5% -0.8% 3.1% 3.9% 3.4% 1.4%

Prince Edward Island Labour Force and Replacement Demand

Prince Edward Island Average Age

Exit from the Labour Force (Replacement Demand)

Replacement Demand as a % of Labour Force (Previous Year)

Trades 2014 2014 2024Total 2014 to 2024

2014 (%) 2024 (%)

Contractors and supervisors 46 11 12 128 3.0% 3.1%Electricians, including industrial and power systems

41 12 18 177 1.7% 2.1%

Plumbers 41 8 9 98 2.4% 2.3%Refrigeration and air conditioning mechanics 47 1 1 11 2.5% 2.0%Residential and commercial installers and servicers 44 1 4 30 0.8% 2.8%Trades helpers and labourers 42 18 15 186 3.1% 2.4%Total Direct Construction (34 Trades & Occupations)

42 141 158 1,688 2.3% 2.4%

Prince Edward Island Trade Ranking

20152016 2017 2018

2019 2020 2021

2022 2023 2024

Contractors and supervisors 3 3 4 4 4 4 3 3 3 3Electricians, including industrial and power systems 3 3 4 4 4 4 3 3 3 3Plumbers 3 3 4 4 4 4 3 3 3 3Residential and commercial installers and servicers 3 3 4 3 3 3 3 3 3 3Trades helpers and labourers 3 4 4 4 4 4 3 3 2 3

Prism Economics and Analysis / HVACR - HR Challenges 62

Appendix C – Wanted Analytics: Detailed Findings

Prism Economics and Analysis / HVACR - HR Challenges 63

Exhibit #22, Refrigeration and air conditioning mechanicsAvailable Jobs by Province, Jan to May 2015

Yukon

Newfoundland and Labrador

Saskatchewan

New Brunswick

Nova Scotia

Manitoba

British Columbia

Alberta

Quebec

Ontario

0 20 40 60 80 100 120 140 160 180

4

9

31

33

37

39

40

94

141

159

Source: Wanted Analytics

Exhibit #23, Refrigeration and air conditioning mechanicsFrequently Demanded Certificates

HVAC Certification

First Aid certification

Workplace Hazardous Materials Information System

Red Seal Certificate

Driver's License

0 20 40 60 80 100 120

16

22

43

50

97

Source: Wanted Analytics

Prism Economics and Analysis / HVACR - HR Challenges 64

Total: 594

Exhibit #24, Refrigeration and air conditioning mechanicsFrequently Demanded Hard Skills

Maintenance repairs

Structured cabling

Energy management

Power system modeling

Computerized maintenance management system

Building automation

Technical support

Preventive maintenance

Digital Control Systems

Preventative maintenance inspections

0 5 10 15 20 25 30 35 40

6

6

6

8

8

9

12

15

24

35

Source: Wanted Analytics

Exhibit #25, Refrigeration and air conditioning mechanics, Number of Available Jobs by IndustriesTop IndustriesConstruction 117Manufacturing 46Other Services (except Public Administration) 25Wholesale Trade 23Retail Trade 16Public Administration 14Transportation and Warehousing 13Health Care and Social Assistance 11Administrative and Support and Waste Management and Remediation Services 9Professional, Scientific, and Technical Services 7Other* 313Total 594

Source: Wanted Analytics

*Other includes Unclassified Establishments, Industry Unavailable, and Other Industries

Prism Economics and Analysis / HVACR - HR Challenges 65

Exhibit #26, Refrigeration and air conditioning mechanicsTop 10 Employers by Number of Available Jobs

Top EmployersHydro Québec 12Honeywell 11Sun Country Health Region 7CARMICHAEL LTÉE 6Ainsworth 6Alberta Health Services 6Cameco Corporation 6TRAN CLIMATISATION 5Kings Refrigeration and A/C Ltd 5All Yukon Refrigeration 4Others (384) 526Total (394) 594

Source: Wanted Analytics

A total of 1,219 available jobs were found for sheet metal workers across Canada a four month duration from January to May, 2015. Quebec came up as the top location with 468 postings followed by Alberta (241) and Ontario (226). Jobs are mainly posted by employers in construction sector followed by retail trades and manufacturing. Red-Seal certificate and Workplace Hazardous Materials Information System (WHMIS) certificate are among the most frequently demanded certificates in the job postings. List of top ten employers by the number of available jobs are provided in exhibit #29.

Exhibit #26, Sheet Metal Workers Available Jobs by Province, Jan to May 2015

Prince Edward Island

Newfoundland and Labrador

New Brunswick

Nova Scotia

Manitoba

Saskatchewan

British Columbia

Ontario

Alberta

Quebec

0 50 100 150 200 250 300 350 400 450 500

10

14

22

24

29

56

86

226

241

468

Source: Wanted Analytics

Prism Economics and Analysis / HVACR - HR Challenges 66

Total: 1,219

Exhibit #27, Sheet Metal Workers, Frequently Demanded Certificates

First Aid certification

Red Seal Certificate

Workplace Hazardous Materials Information System

Driver's License

0 20 40 60 80 100 120 140 160

22

22

32

142

Source: Wanted Analytics

Exhibit #28, Sheet Metal Workers, Number of Available Jobs by IndustriesTop IndustriesConstruction 217Retail Trade 132Manufacturing 110Wholesale Trade 30Professional, Scientific, and Technical Services 25Finance and Insurance 18Information 10Accommodation and Food Services 9Health Care and Social Assistance 8Other Services (except Public Administration) 8Other 652Total 1,219

Source: Wanted Analytics*Other includes Unclassified Establishments, Industry Unavailable, and Other Industries

Exhibit #29, Sheet Metal Workers, Top 10 Employers by Number of Available JobsTop EmployersHome Depot 134FLYNN CANADA LIMITED 28Deloitte 13Flynn Group of Companies 11BMO Financial Group 9Regis Corporation 9EXCEL VENTILATION 8Launch! 8American Eagle Outfitters, Inc. 7Target Corporation 5Other 987Total 1,219

Source: Wanted Analytics

Prism Economics and Analysis / HVACR - HR Challenges 67

A total of 1,755 available jobs were found for plumbers across Canada a four month duration from January to May. Alberta came up as the top location with 544 job postings followed by Ontario (431). 524 jobs were posted by employers in the construction sector with the remaining spread across a wide range of other industries. Journeyperson certificate is one of the most frequently demanded certificates by employers; other certificates include Red-Seal certificate, Workplace Hazardous Materials Information System (WHMIS) certificate, and construction safety training system certificate. List of top ten employers by the number of available jobs are provided in exhibit #33.

Exhibit #30, PlumbersAvailable Jobs by Province, Jan to May 2015

Northwest Territories

New Brunswick

Newfoundland and Labrador

Nova Scotia

Manitoba

Saskatchewan

Quebec

British Columbia

Ontario

Alberta

0 100 200 300 400 500 600

8

18

20

25

54

154

232

253

431

544

Source: Wanted Analytics

Exhibit #31, PlumbersFrequently Demanded Certificates

Construction Safety Training System

First Aid certification

Workplace Hazardous Materials Information System

Journeyman Plumber

Driver's License

0 50 100 150 200 250 300 350

20

63

65

228

297

Source: Wanted Analytics

Prism Economics and Analysis / HVACR - HR Challenges 68

Total: 1,755

Exhibit #32, Plumbers, Number of Available Jobs by IndustriesTop IndustriesConstruction 524Educational Services 43Health Care and Social Assistance 28Retail Trade 25Professional, Scientific, and Technical Services 23Public Administration 20Administrative and Support and Waste Management and Remediation Services 19Manufacturing 16Real Estate and Rental and Leasing 13Wholesale Trade 10Others 1034Total 1,755

Source: Wanted Analytics*Other includes Unclassified Establishments, Industry Unavailable, and Other Industries

Exhibit # 33, Plumbers, Top 10 Employers by Number of Available JobsTop EmployersMr. Rooter 21DFS Consulting, Inc. 20Lowe's 18AGENCE DE LA SANTÉ ET DES SERVICES SOCIAUX DE MONTRÉAL 12Clean Harbors, Inc. 9Ainsworth 9Infinity Mechanical Ltd 8Christman Plumbing & Heating Ltd. 8JSL Mechanical Installations Ltd. 7BLACK & MCDONALD LIMITED 7Other 1,636Total 1,755

Source: Wanted Analytics

Prism Economics and Analysis / HVACR - HR Challenges 69

A total of 313 available jobs were found for gas fitters across Canada a four month duration from January to May. Over half of the jobs were located in Ontario (172). 50 jobs were posted by employers in the construction sector with the remaining spread across a wide range of other industries. Driver’s licences and Workplace Hazardous Materials Information System (WHMIS) certificates are frequently demanded by employers seeking to recruit gas fitters. List of top ten employers by the number of available jobs are provided in exhibit #37.

Exhibit # 34, Gas fittersAvailable Jobs by Province, Jan to May 2015

Northwest Territories

Prince Edward Island

Nova Scotia

New Brunswick

Manitoba

Saskatchewan

Quebec

British Columbia

Alberta

Ontario

0 20 40 60 80 100 120 140 160 180 200

1

1

6

6

9

14

21

30

50

172

Source: Wanted Analytics

Exhibit # 35, Gas fittersFrequently Demanded Certificates

Technical Standards & Safety Authority

First Aid certification

HVAC Certification

Workplace Hazardous Materials Information System

Driver's License

0 20 40 60 80 100 120

7

8

13

20

102

Source: Wanted Analytics

Prism Economics and Analysis / HVACR - HR Challenges 70

Total: 313

Exhibit # 36, Gas fitters, Number of Available Jobs by IndustriesTop IndustriesConstruction 50Retail Trade 19Wholesale Trade 11Manufacturing 10Other Services (except Public Administration) 6Administrative and Support and Waste Management and Remediation Services 6Utilities 3Transportation and Warehousing 3Mining, Quarrying, and Oil and Gas Extraction 2Educational Services 2Other 201Total 313

Source: Wanted Analytics*Other includes Unclassified Establishments, Industry Unavailable, and Other Industries

Exhibit # 37, Gas fitters, Top 10 Employers by Number of Available Jobs from Jan to MayTop EmployersWolf Steel 6Enbridge Inc. 5Quick Fix Appliances Inc. 4Friendly Fires 4Infiniti Air conditioning and Heating 4CARMICHAEL LTÉE 4Superior Propane 4Kenmac Energy 4Arrow Heating & Air Conditioning Inc. 3Gas Drive Global LP 3Other 272Total 313

Source: Wanted Analytics

Prism Economics and Analysis / HVACR - HR Challenges 71

A total of 1,019 available jobs were found for steam – pipe fitters across Canada a four month duration from January to May. Over half of the jobs were located in Alberta (521). 245 jobs were posted by employers in construction sector with the remaining spread across a wide range of other industries. Construction safety training system certificate and H2S alive, along with more general certificate such as driver’s licence, and first aid certification are among most frequently demanded certificates by employers. List of top ten employers by the number of available jobs are provided in exhibit #41.

Exhibit #38, Steamfitters, Pipefitters and Sprinklers System InstallersAvailable Jobs by Province, Jan to May 2015

Northwest Territories

Quebec

Nova Scotia

New Brunswick

Newfoundland and Labrador

Manitoba

Saskatchewan

British Columbia

Ontario

Alberta

0 100 200 300 400 500 600

1

2

8

8

10

16

94

142

201

521

Source: Wanted Analytics

Exhibit # 39, Steamfitters, Pipefitters and Sprinklers System InstallersFrequently Demanded Certificates

Workplace Hazardous Materials Information System

H2S Alive

First Aid certification

Construction Safety Training System

Driver's License

0 20 40 60 80 100 120 140 160 180

78

139

163

170

170

Source: Wanted Analytics

Exhibit #40, Steamfitters, Pipefitters and Sprinklers System Installers,

Prism Economics and Analysis / HVACR - HR Challenges 72

Total: 1,019

Number of Available Jobs by IndustriesTop IndustriesConstruction 245Manufacturing 44Mining, Quarrying, and Oil and Gas Extraction 31Other Services (except Public Administration) 31Utilities 11Professional, Scientific, and Technical Services 9Transportation and Warehousing 9Retail Trade 8Wholesale Trade 7Administrative and Support and Waste Management and Remediation Services 6Other 618Total 1,019

Source: Wanted Analytics*Other includes Unclassified Establishments, Industry Unavailable, and Other Industries

Exhibit # 41, Steamfitters, Pipefitters and Sprinklers System Installers, Top 10 Employers by Number of Available Jobs

Top EmployersTECHMATION ELECTRIC & CONTROLS 27Tarpon Energy Services LTD. 27POWELL CANADA INC 24FLINT ENERGY 18Independent Electric 17Strike Energy Services Inc. 14URS Corporation 13Studon Electric & Controls 12Techmation Electric 12Status Electrical Corporation 10Others (549) 845Total (559) 1,019

Source: Wanted Analytics

Prism Economics and Analysis / HVACR - HR Challenges 73

A total of 5,540 jobs were available for Electricians across Canada over a four month duration from January to May; Ontario came up as the top location with 1,688 job postings followed by Alberta (1,568), Quebec (823), and British Columbia (628). Electricians are demanded by employers across a wide range of industries with the top two being employers in construction and manufacturing with 723 and 361 posted jobs respectively. Most frequently demanded certificates include, telecommunications, construction safety training system, Workplace Hazardous Materials Information System, H2S alive, and Red-Seal certificates as well as driver’s licence, and first aid certification. Employers most often demand hard skills such as instrumentation, and maintaining electrical systems among others. List of top ten employers by the number of available jobs are provided in exhibit #46.

Exhibit #42, Electricians, including industrial and power systems* Available Jobs by Province, Jan to May 2015

Yukon

Newfoundland and Labrador

New Brunswick

Manitoba

Nova Scotia

Saskatchewan

British Columbia

Quebec

Alberta

Ontario

0 200 400 600 800 1000 1200 1400 1600 1800

18

68

68

107

126

306

628

823

1568

1688

Source: Wanted Analytics*NOCS (724) Electrical trades and electrical power line and telecommunications workers

Prism Economics and Analysis / HVACR - HR Challenges 74

Total: 5,540

Exhibit #43, Electricians, including industrial and power systems Frequently Demanded Certificates

Red Seal Certificate

H2S Alive

Workplace Hazardous Materials Information System

Construction Safety Training System

Telecommunications

First Aid certification

Driver's License

0 100 200 300 400 500 600 700 800 900

221

229

302

347

453

506

789

Source: Wanted Analytics

Exhibit #44, Electricians, including industrial and power systems Frequently Demanded Hard Skills

Electrical distribution

Industrial control systems

Power system modeling

Preventative maintenance inspections

Instrumentation

Preventive maintenance

Electrical systems

0 100 200 300 400 500 600

81

219

230

246

502

554

555

Source: Wanted Analytics

Prism Economics and Analysis / HVACR - HR Challenges 75

Exhibit #45, Electricians, including industrial and power systems, Number of Available Jobs by IndustryTop IndustriesConstruction 723Manufacturing 361Wholesale Trade 133Professional, Scientific, and Technical Services 132Utilities 129Information 122Other Services (except Public Administration) 93Mining, Quarrying, and Oil and Gas Extraction 79Administrative and Support and Waste Management and Remediation Services 77Retail Trade 67Other 3624Total 5,540

Source: Wanted Analytics*Other includes Unclassified Establishments, Industry Unavailable, and Other Industries

Exhibit #46, Electricians, Top 10 Employers by Number of Available Jobs Top EmployersINSTECH TÉLÉCOMMUNICATION INC. 85ATCO Electric 59Hydro Québec 57FLINT ENERGY 56Bell Solutions Techniques 55TELUS Corporation 53SNC-LAVALIN INC. 53URS O&G 49Edward Jones 49TECHMATION ELECTRIC & CONTROLS 43Others (2,650) 4,981Total 11,207

Source: Wanted Analytics

A total of 1,641 jobs were available for Residential and Commercial Installers across Canada a four month duration from January to May; Ontario came up as the top location with 1,641 job postings followed by Alberta (896), and Quebec (743). Residential and Commercial Installers are demanded by employers across a wide range of industries including construction (452), retail trade (356), and manufacturing (222). Most frequently demanded certificates include Workplace Hazardous Materials Information System, construction safety training system certificates as well as general certificates such as driver’s licence and first aid certification. List of top ten employers by the number of available jobs are provided in exhibit #50.

Prism Economics and Analysis / HVACR - HR Challenges 76

Exhibit # 47, Residential and Commercial InstallersAvailable Jobs by Province, Jan to May 2015

Prince Edward Island

Newfoundland and Labrador

New Brunswick

Nova Scotia

Manitoba

Saskatchewan

British Columbia

Quebec

Alberta

Ontario

0 200 400 600 800 1000 1200 1400 1600 1800

6

46

55

77

138

209

327

743

896

1641

Source: Wanted Analytics

Exhibit #48, Residential and Commercial InstallersFrequently Demanded Certificates

Construction Safety Training System

First Aid certification

Workplace Hazardous Materials Information System

Driver's License

0 100 200 300 400 500 600 700

27

140

141

586

Source: Wanted Analytics

Prism Economics and Analysis / HVACR - HR Challenges 77

Total: 1,641

Exhibit #49, Residential and Commercial Installers, Number of Available Jobs by IndustriesTop IndustriesConstruction 452Retail Trade 356Manufacturing 222Wholesale Trade 127Administrative and Support and Waste Management and Remediation Services 77Professional, Scientific, and Technical Services 65Other Services (except Public Administration) 36Public Administration 31Transportation and Warehousing 27Information 20Other 2,755Construction 452

Source: Wanted Analytics*Other includes Unclassified Establishments, Industry Unavailable, and Other Industries

Exhibit # 50, Residential and Commercial Installers, Top 10 Employers by Number of Available JobsTop EmployersPEAK INSTALLATIONS 42Creative Door Services Ltd. 33Bath Fitter 20Costco Wholesale Corporation 19Johnson Controls, Inc 18CLUB PISCINE 17Go Auto Direct 17RBC 16CN Railway 16Landmark Home Solutions 15Other 3,955Total 4,168

Source: Wanted Analytics

Prism Economics and Analysis / HVACR - HR Challenges 78

A total of 11,207 jobs were available for trades helpers and labourers across Canada over a four month duration from January to May; Ontario came up as the top location with 3,548 available jobs followed by Alberta (2,555), and Quebec (2,527). Helpers and labourers are demanded by employers across a wide range of industries including construction (1,151), manufacturing (538) and a range of other industries. Certificates such as Workplace Hazardous Materials Information System, construction safety training system certificates, as well as driver’s licence and first aid certification were most often required in the job ads. List of top ten employers by the number of available jobs are provided in exhibit #54.

Exhibit #51, Helpers/Labourers Available Jobs by Province, Jan to May 2015

Prince Edward Island

Newfoundland and Labrador

New Brunswick

Nova Scotia

Manitoba

Saskatchewan

British Columbia

Quebec

Alberta

Ontario

0 500 1,000 1,500 2,000 2,500 3,000 3,500 4,000

46

159

183

264

322

597

853

2527

2555

3548

Source: Wanted Analytics

Exhibit #52, Helpers/Labourers Frequently Demanded Certificates

Class 5 Driver's License

Construction Safety Training System

Workplace Hazardous Materials Information System

First Aid certification

Driver's License

0 200 400 600 800 1000 1200

74

215

367

432

1010

Source: Wanted Analytics

Prism Economics and Analysis / HVACR - HR Challenges 79

Total: 11,207

Exhibit #53, Helpers/Labourers, Number of Available Jobs by IndustryTop IndustriesConstruction 1,151Manufacturing 538Retail Trade 300Administrative and Support and Waste Management and Remediation Services 282Wholesale Trade 250Transportation and Warehousing 211Public Administration 188Other Services (except Public Administration) 154Professional, Scientific, and Technical Services 149Accommodation and Food Services 115Other 7869Total 11,207

Source: Wanted Analytics*Other includes Unclassified Establishments, Industry Unavailable, and Other Industries

Exhibit #54, Helpers/Labourers, Top 10 Employers by Number of Available JobsTop EmployersLoblaw Companies Ltd 47We Check 44Leon's Furniture Ltd 44Universal Gateway, Inc 39UPS 30Penske Truck Leasing 29URS O&G 28Vector Marketing 28AIR Canada 25Clean Harbors, Inc. 25Others 10,868Total 11,207

Source: Wanted Analytics

Prism Economics and Analysis / HVACR - HR Challenges 80