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Page 1: ,a@-- .l---. - Tecomaxtecomax.com/cneaudit/CNE Audit 043014/710145_Delaney_Zakiya.pdf · 3) 4l s)..- \ Ohio Knowledge Quiz Version 7124/L3 DzD Rep Name: Testing Date: ---*t3 lSi tf

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Page 2: ,a@-- .l---. - Tecomaxtecomax.com/cneaudit/CNE Audit 043014/710145_Delaney_Zakiya.pdf · 3) 4l s)..- \ Ohio Knowledge Quiz Version 7124/L3 DzD Rep Name: Testing Date: ---*t3 lSi tf

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Ohio Knowledge Quiz Version 7124/L3 DzD

Rep Name:

Testing Date: 3 lSi tf q---*t

What happens at the end of the contract term

a. Nothing. Customers must goes month to month after the 12 month term

@ customers receive an auto renewal notice 45 to 90 days prior to the end of term

c. Nothing. Customers automatically goes back to utility after the 12 month term

What is the early termination fee that may be charged to a customer if they switch away?

a. S50 gas / $100 electric

b. 5100 gas 15150 electric

1 d , S150 eas / 525 elearic

What is'T6e custome/s rescind period from the date the enrollment is confirmed by the Utility

a. 10 days

b. 15 days

(c) 7 days

The SatiSfaction Guarantee applies to Electric enrollments ONLY, not on Gas enrollments

a. True

@ rakeUnder what circumstance would the termination fee be waived?

,al Customer movesL)b. Customer switches away after 90 days

c. Customer is unable to pay their bill

Can a customer sign up for Electric if their address is NOT within an approved zip code?

a. Yes

/tii No

What islhe early termination fee during the variable rate period of the offer?

7l

a.

b.

oSso

s 1oo

Does not apply

Please explain the price for the D2D 12 month gas offers.

5.54t pvTltct

Revised 7124/2013

,4U \'

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10) When will the switch become effective?

a- Two months afterthe enrollment is accepted by the utility

b. Three months after the enrollment is accepted by the utility

f\ Next meter read date after the enrollment is accepted by the utility

11) How many days does the Satislaction Guarantee last for an ELECTRIC or GAS enrollment?

,A 90 davst_,/b. 45 days

c. 30 days

12) Does the price per mcf/ccf/kWh include Taxes?

ih No

V v".c. Sometimes

13) lf a customer moves during the term what is the cancellation penalty?

[5r So\ ]

b. ssoc. 51s0

14) When the customer signs up how will they be billed?

a. They will be billed by Constellation Energy

fb, They willstill be billed by the Utithy\)-c. They will be billed by the PUCO (Public Utilities Commission of Ohio)

15) Can a customer enroll if they participate in PIPP or an arrearage crediting program?

[a) no

b. Yes

16) can the customer elect a term other than 12 months?

dtob. Yes

17) How do you know that you can enroll a custome/s electric account?

a. All customers are eligible

p, ftreir address is within an approved zip and they are not currently a Constellationv customer

c. The customer ask to enroll

18) Which of the following is afA!9E statement?

a. Constellation is a Fortune 100 Company

b. Constellation serves Gas/Electricity in 47 states

@J Constellation will now handle all outage repairs

19) When is it okay to enter a customer's home?

(3) Never

b. Bad weather

c. When invited in by the customer

Revised 7 /24/20t3

Page 4: ,a@-- .l---. - Tecomaxtecomax.com/cneaudit/CNE Audit 043014/710145_Delaney_Zakiya.pdf · 3) 4l s)..- \ Ohio Knowledge Quiz Version 7124/L3 DzD Rep Name: Testing Date: ---*t3 lSi tf

20) lf custome/s address is not within an approvd zip code, what should you do?

fd) srip ttre house completelyt)-6- selldualfuelc. sellGas only

21) can TPV answer any kind of question for the customer if they ask?

a. Yes

/6.' no

Y ot*.r,

hen enrolling a new customer through TPV the agent should

a. Stay on premises

@ aMays Coach customer

c. Leave customeB premises

23) Please explain what document(s) you must leave with customer when signing up each new account.

24) lf the customer does not speak English and you are not bilingualwhat should you do?

a. calla friend that speaks custome/s language.

/b, Give cNE customer Service number and leave

c. Explain the best you can

25) lf a customer enrolls in dual fuel (Electric and Gas), they only need 1 contract, 1 copy of Is & C's, 1

Notice ofuancellation

ffitrue(i) Fatse

26) lf a cusYomer decides not to enroll, what should you leave behind?

a. Your phone number(b-' Nothinel!

c. A blank contract for the customer to read over

The account holder's spouse may sign up without the account holder present

G/ I rue

b. False

Who connects customer with TPV agent?

a. Sales Agent

b. -Ihey callTPV themselves'c.

. ipV calls the customer back afteryou've provided the customer's information

27].

28)

Revised 7 /24/2013

Page 5: ,a@-- .l---. - Tecomaxtecomax.com/cneaudit/CNE Audit 043014/710145_Delaney_Zakiya.pdf · 3) 4l s)..- \ Ohio Knowledge Quiz Version 7124/L3 DzD Rep Name: Testing Date: ---*t3 lSi tf

29) How much money is a customer guaranteed to save by switching to Constellation?

a. A little bit

O) Never guarantee savings !l ln some cases we reduce their rate, but we never talk about

saving the customer money. Price protection ! I

c. 2W"

30) What is the first step in signing up a new customer?

fal, CallTPV and provide the customers information to the TPV agent

Y CrttTPVand hand customerthe phone

c. Call your manager

31) What should you do with your signed contracts at the end of the day?

a. Keepthem as souvenirs

b. Give io the manager at the end of the week

0 Akays give them to the manager as soon as possible (same day or next morning)

Revised 7l24l2AL3

Page 6: ,a@-- .l---. - Tecomaxtecomax.com/cneaudit/CNE Audit 043014/710145_Delaney_Zakiya.pdf · 3) 4l s)..- \ Ohio Knowledge Quiz Version 7124/L3 DzD Rep Name: Testing Date: ---*t3 lSi tf

aolzv 11 urtrlxtlat rt r I \.nllrllal LraEUase SearGIl

SEARCH CAP: 405 SEARCH MAXED FCRA information

Last name:

First name:

D,O.B:

S.S.N:

Category:

State:

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Searched :: delaney, zakiya 19951O21L7Category :: CriminalSfafe :: AltDISCLAIMER: This is a database search it should not be relied upon as your only source ofinformation.Results may or may not be related to the individual that has been searched, Further review ofthese records is necessary to determine if a possible match exist. The only way a positive match can beobtain is through f inger print.24/7 BACKGROUND CHECK, LLC, dba CRIMINAL4ll ASSUMES NO LIABILITYREGARDING DECISIONS MADE RELATED TO A SEARCH RESULT.

Home I Sign Out

A24/7 Background Check, LLC company O 2014

httm.//nrininal4ll nryrJClicntsmrnh emCmin/saarnhlistim asnrf2fnarczakiuRlnarcdal2mv&dnh=19qVO2/17&ssn=Snaiencrr=CrininalRslalsAll,taenrvr

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Page 7: ,a@-- .l---. - Tecomaxtecomax.com/cneaudit/CNE Audit 043014/710145_Delaney_Zakiya.pdf · 3) 4l s)..- \ Ohio Knowledge Quiz Version 7124/L3 DzD Rep Name: Testing Date: ---*t3 lSi tf

Instant Search Results for

oat{ixg r oulrucmr;Kt.c(,Il - vruer - v rew rl lslarll Sear cn r(etiults u etir l5

us oNESEARCH@ - #152536303You searched for:

DELANEY, ZAKIYA ZSSNi N/ADOB: 2/17/XXXX

Search detailsrInclude results that do not have a Date of Birth available: NoExpand results to similar name matches: NoGo straight to detail: No

Data is collected from state repositories, counties and correctional institutions. This information is consideredpublic record. All criminal history information reflected should not be considered as 100o/o complete of an accuratehistory of any individual.No criminal results were found for this subject,

sources searched

AL Alabama Sex Offender Registry, Alabama Dept OfCorrections, Poarch Band ofCreek Indians Sex Offender Registry,P.R,LO,R.S., P.R.l.O.R.S. AK Alaska Sex and C hild Kidnapper Offender Registry, Alaska A dmin O ffice of Courts,P.R.l,O,R.S., P.R.l.O.R.S. AZ Arizona Sex Offender Registry, Arizona Dept ofCorrections, A rizona Admin Office ofCourts,P ima County - Supreme Court - Historical Data {Inactive:9/23/2OOA},1\4aricopa Coonty - lustice Courts, Pima County -Superior Court. M ohave County - Superior C ourt - H istorical Data {I nactive: 2/17 /2OO9},1'l ohave County - Kingman14Lrnicipal Court - Historical Data {Inactive: f2/22/2009},Ma.icopa County - SuperiorCourt, l"lohave County - BullheadCity Municipal Court - Historical Data {Inactive: 12/2212009},Maricopa County - Gilbert Municipal Court, Pima County-lusticeCourts(Delayed),ColoradoRiverlndianTribeSexOffenderRegistry(Delayed),Ak-ChinlndianCommunitySexOffender Registry, Fort McDowell Yavapal Natlon Sex Offender Regastry, Gala River Indian Community Sex OffenderRegastry, Pascua Yaqui Indian Tribe Sex Offender Registry, Salt River Pima-Plaricopa I ndian Community Sex OffenderRegistry, Tohono O'odham N atlon Sex O ffender Registry, White 14 ountain A pac he T ribe Sex O ffender Registry, TontoApache Tribe Sex Offender Registry, Yavapai A pache Natjon Sex Offender Registry, Navajo N atlon Sex Offender Registry,San Carlos Apache Tribe 5ex Offender Registry, cocopah I ndian Tribe Sex Offender Registry, Fort Mojave I ndian TribeSex Offender Registry, Hualapai Tribe Sex Offender Registry, H opi Tribe Sex Offender Registry, Havasupai Tribe sexOffender Registry, P.R.I.O.R.S., P.R.I.O.R.S. AR A rkansas Sex O ffender Registry, A rka ns as Dept of Corrections, A rkansasAdmin Office ofCourts - Historical Data (Inactive: 6/11/2O12), Atkansas Admin Office ofCourts - Supplemental,P.R.I.O.R.S.,P.R.I.O,R,S,CACallforniaSexOffenderRegistry,CaliforniaDepartmentofCorrections,CalifornlaDepartment ofCorrections and Rehabllitation, Orange County - Superior Court, Riverside County - Superior Court,Sacramento County - Superlor Court, Santa Barbara County, Santa Clara County, Santa Cruz County - Historical Data{Inactive: 1/24/2OO5},San Bernardino County - SuperiorCourt, Los Angeles County - Historical Data {Inactlve:9/7/2O11\, Nevada County Court (Delayed),Ventura County - SuperiorCourt, Fresno County - SuperiorCourt,ContraCosta County, San Diego County - Superior Court, Stanislaus County, Butte County - Superior Court, Shasta County -SuperiorCourt, Kern County - SuperiorCourt, Siskiyou County - Superior Court, Marin County - Superior Court, San MateoCounty - SuperiorCourt, Glenn County - Superior Court,Tehama County - SuperiorCourt, El Dorado County, SonomaC ounty - H istorical Data {Inactive: 9/1/2010}, Sacramento County - Supplemental, Placer County - Superior CoLtt, SanLuis O bispo County - Superior Court - Historical Data (Inactive: 1110/20t2), Colusa County - Superior Court, M ercedC ounty - SuperiorCourt, Tulare C ounty - Superior Court, H umboldt County - SuperiorCourt, 14endocino County - SuperiorC ourt, P.R.I.O.R.S., P.R,LO.R.S, CO C olorado Sex O ffender Registry, C olorado Dept of Corrections (Delayed), DenverC ounty - Historical Data {lnactive; 1/11/2010}, Southern Ute Indian Tribe Sex O ffender Registry (Delayed),P,R.I.O .R.S,, P.R,I.O .R.S. CT C onnectic ut Sex O ffender Registry, C onnecticut Dept of C orrections, C onnectic ut A dminO fRce ofCourts, Connecticut Department of Public Safety, t4ashantucket Pequot Tribal Nation Sex Offender Registry,P.R.I.O .R.S,, P.R.I.O ,R.S, DE Delaware Sex O ffender Registry, P.R,I.O .R.S., P.R.l ,O .R.S, FL Florida Sex O ffender Registry,Florida D ept ofCorrections, Dade County (M iami Area), Charlotte County (Englewood Area), O range County, P alm BeachCounty, C lay County, I\4onroe County, Lee County, Escambia County, Hillsborough County, Broward County, BrevardCounty, Pinellas County, Sarasota County (Delayed), Duval County, Florida CareerOffender Registry, Hernando County,Highlands County. Leon County (Delayed), Osceola County (Delayed), Suwannee County - Historical Data, OkaloosaCounty, I'larion County, Lake County, Pasco County, Nassau County, St. lohns County, St. Lucie County, Sumter County,Putnam County, Martin C ounty, Flagler County, Santa Rosa C ounty, Citrus County, DeSoto County, V olusia County(Delayed), Baker County, Gadsden County, Dlxie County, Franklin County, Gilchrist County, Holmes County, Levy County,Columbia County, Polk County, P.R.I.O.R.S., Duval County - Supplemental, Okeechobee County, Wakulla County, WaltonC ounty, Broward County - Supplemental, O range C ounty - Supplemental, Gulf County, M adison County,lackson County,Hendry County, U nion County,lefferson County, Glades County, Washington County, Lafayette County, A lachua County,Bay County, Indian River County, Seminole County, Manatee County, Liberty County, Dade County - Supplemental, CollierCounty, P,R,I.O.R.S. GA Georgia Sex Offender Registry, Georgia Dept of C orrections - H istorical Data {I nactive:2/13/2009|,Geotqia Dept ofCorrectlons - Supplemental, Georgia Bureau oflnvestigation - Historical Data {tnactive:L /2 /2OOA}, ceorgia Parole Board File, Cobb County, Richmond County, Chatham County, Dekalb County, Blbb County,Clayton County, Fayette County, Gwlnnett County, Coweta County, P.R.I.O.R.S., P,R.I.O.R.S, GU Guam Sex OffenderRegas try, N orthern I\4 aria na ls la nds Sex O ffender Registry, P.R.I.O .R.S., P.R.I.O .R.S. HI H awaii Sex O ffender Registry,Hawaii Department ofCorrections - Hlstorical Data {Inactive: 2/2/2006}, Hawaii Administrative Office ofCourts(Delayed), P,R,l ,O ,R.S., P.R.I.O .R.S. ID I daho Sex O ffender Registry, I daho Dept of C orrections, I daho D ept ofC orrections - Supplemental, Shos hone- Bannock T ribes Sex O ffender Registry, P.R.I.O .R.S., P.R.I.O .R.S, IL I llinois SexOffenderRegistry, Illinois DeptofCorrections,Illinois DepartmentofCorrections - Supplemental, Cook County, IllinoisC hild M urderer and V iolent O ffender A gainst Youth Registry, Illinois 14 ethamphetamine Offender Registry, Lee County,Logan County, Carroll County, C oles County, H enry County, Jackson County, Jo Daviess County, lriercer County, O gleCounty, Pike County, Rock Island County, Stephenson County, U nion County, Vermilion County, Whitesade County,Adams County, Bond County, Boone County, Sangamon County, troquois County, IVarion County, Efflngham County,

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Page 8: ,a@-- .l---. - Tecomaxtecomax.com/cneaudit/CNE Audit 043014/710145_Delaney_Zakiya.pdf · 3) 4l s)..- \ Ohio Knowledge Quiz Version 7124/L3 DzD Rep Name: Testing Date: ---*t3 lSi tf

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, O ffender Registry, Santee Sioux N atlon Sex O frender Registry, Winnebago T ribe of N sbras ka Sex O ffender Registry,P.R.I.O.R,S., P,R.I.O.R.S. lW Nevada Dept of Corrections - Historical Data (Inactive: 6/15/201 1), N evada Department ofCorrections - Supplemental, Clark County - Distrlct Court, Clark County - Justice Courts, Washoe County Sex OffenderRegistry - H istorical Data {Inactive: 2ll/2O14}, Las Vegas l'1etro Police Department Sex Ofrender Registry, Nye CountySex O ffender Registry, Pi es quite P ollce Department Sex O frender Registry, Was hoe Tribe of N evada and C alifornia SexOffender Registry, Washoe County - District Court, Te-Moak Trlbe ofWestern Shoshone Sex Offender Registry, ElyShos hone Tribe Sex O ffender Reglstry. P.R.I.O .R.S., P.R.LO .R.S. NH N ew H a mps hire Sex O ffender Registry, N ewH ampshire Dept of c orrections, N evr Hampshire Dept of Corrections - supplemental. P.R.I.o .R.s., P.R.I.O ,R.S. tt, N ewlersey Sex Offender Registry, New Jersey Dept ofCorrections, New lersey A dman Office ofCourts, P.R.I.O.R.S.,P.R.I.O.R.S. NM New 14exico Sex Offender Reqistry, Nevv M exico Dept ofCorrections, New l'q exico A dmin O ffice of Courts,Bernalillo County lvletropolitan Court, New Mexico DWI Offender Database - Historical Data {Inactive: 6/3/3008},A lbuquerque Police Department Sex Offender Registry, Pueblo of Isleta Sex Offender Re9astry, Pueblo of Santa Ana SexOffender Registry, !lescalero Apache Tribe Sex Offender Registry, Pueblo ofAcoma Sex Offender Registry,licarillaA pache N ation Sex Ofrender Reglstry, O hkay O wingeh Tribe Sex Offender Registry, Pueblo of Laguna Sex OffenderRegistry, P ueblo of J emez Sex O ffender Registry, P ueblo of Zuni Sex O ffender Registry, P,R.I.O .R,S., P.R.I.O .R.S. t$l N ewYork Sex Offender Registry (Delayed), New York Dept of C orrections - Histoical Data ([nactive: 6/1/2008), N ew YorkP rison Release Records, Saint Regis M ohawk Tribe Sex O ffender Registry, P.R.l.O.R.S., P.R.l.O.R.S. NC N orth CarolinaSex O ffender Registry, North Carolina Dept of C orrections, N orth Carolina Dept of Corrections - Supplemental (Delayed),North Carolina Admin Office ofCourts, Eastern Band ofCherokee Indians Sex Offender Registry, North Carolina AdminOffice of Courts - Supplemental, P.R.I.O.R.S., P.R.I.O,R.S. ND North Dakota Sex Offender Registry, North DakotaDepartment ofCorrections, North Dakota Admin Office ofCourts, Spirit Lake Nation Sex Offender Registry.TurtleM ountain Ba nd of C hippewa I ndians Sex O ffender Registry, Three Affiliated Tribes Sex O ffender Registry, Standing RockSioux Tribe Sex O ffender Registry, P.R.I.O ,R.S,, P.R.I.O .R.S. OH O hio Sex O ffender Registry, O hio Dept of C orrections,O hio Habitual OV I/O MV I Offender Registry, Butler County - Common P leas, Summit County - C ommon Pleas, O hio DeptofCorrections - Supplemental, Columbiana County - Common Pleas, Franklin County - M unicapal Court, Greene County -Common Pleas, Warren County - Common Pleas, Hamilton County, Portage County Courts, Cuyahoga County - EuclidM unicapal Court, P utnam County, A llen County - Lima M unicipal Court, C uyahoga County - Rocky River IY unicipal Court,Ashtabula County, Cuyahoga County - Shaker Heights Municipal Court, Hardin County - Common Pleas - Historical Data{Inactive: l/l/2Ot4}, Montgomery County - Dayton MunicipalCourt, Cuyahoga County - Cleveland Heights 14unicipalCourt, Auglaize County, !lontgomery County - Common Pleas - Historical Data {Inactive: 8/4/2009}, Richland County -Mansfield Iqunicipal Court, Lucas County - Maumee Municipal Court, Allen County - Common Pleas, Fairfield County -Municipal Court, Lucas County - Common Pleas, Delaware County - Common Pleas, Champaign County - Common Pleas,Medina County - Common Pleas, Sandusky County - Common Pleas, Cuyahoga County - Common Pleas, CuyahogaCounty - Garfield Heights Municipal Court, Geauga County - Chardon l.4unicipal Court, Geauga County - Common Pleas,M edina County - !l unicipal Court, Stark County - Common Pleas, Stark County - C anton lvl unicipal Court, Stark County -Alliance Municipal Court, Stark County - Massillon Municipal Court, Lake County - Common Pleas, Clermont CountyCourts, Fulton County Courts, Hardin County - Common Pleas - Historical Data {Inactive: l/1l2OL4}, Licking County -Common Pleas, Tuscarawas County - Common Pleas (Delayed), P.R.I.O.R.S., Lorain County - Common Pleas,l'lontqomery Courts Area 1 and 2,Trumbull County - Common Pleas, Richland County - Common Pleas, Wayne CountyCourts, Mahonlng County - IVunlclpal Court, Mahoning County - Common Pleas, Lorain County - Avon Lake MunicipalCourt, Lucas County - Sylvania I'!uniclpal Court, Athens County - Municipal Court, Guernsey County - Common Pleas,Cuyahoga County - Parma Munlclpal Court, Loraln County - Elyria 14uniclpal Court. lvlontgomery County - Kettering14 unicipal Court, Fairfield County - Common Pleas, C uyahoga County - Bedford M unicipal Court, Scioto County - CommonPleas, Monroe County - Common Pleas, Lorain County - Munlcipal Court (Delayed), Wood County - Common Pleas, PrebleCounty - Eaton Municipal Court, Huron County - Norwalk Municipal Court, Cuyahoga County - Berea Municipal Court,Ivluskingum County - M unicipal Court, Nluskingum County - Common Pleas, Brown County - lvlunicipal Court, cuernseyCounty - Cambridge Municipal Court, Clark County - Common Pleas, Knox County - Common Pleas, Athens County -Common Pleas, Lorain County - Oberlin 14unicipal Court, Clark County - Municipal Court, M iami County - M unicipal Court,Ashland County - Common Pleas, Brown County - Common Pleas, lYontgomery County - Miamisburg Municipal Court,Lucas County - Toledo Municipal Court, tlontgomery County - Vandalia lvlunicipal Court, Summit County - Akron14 unicipal Court, Summit County - Barberton Munlclpal Court, Summit County - Stow !lunicipal Court, Butler County -Fairfield Municipal Court, ButlerCounty - Hamilton Municipal Court, Lake County - Mentor Plunicipal Court, Lake County -Painesvalle Nlunicipal Court, Columblana County - East Liverpool Munlclpal, Columbiana County - Municipal Court,P.R.I.O.R.S., M edina County - Wadsworth Munlcipal Court, Ross County - C hillicothe N4uniclpal Court, Coshocton County -M unicipal Court, Highland County - Hillsboro M uniclpal Court, Ottawa County - N4uniclpalCourt, Tuscarawas County -Southern Oistrict Court, Warren County - Lebanon MunicipalCourt, Lorain County - Vermilion Municipal Court, FranklinCounty - Common Pleas, Champaign County - Municipal Court, Wood County - Perrysburg Municipal Court, SanduskyCounty - Bellevue M unicipal Court - Historical Data {Inactive: Lf/19/2008}, Butler County - M iddletown M unicipalCourt, Crawford County - Common Pleas, Seneca County - Fostoria !'lunicipal Court - Historical Data {Inactive:12/31/2O13>,Fayette County - N'lunicipal Court, Seneca County - Common Pleas, Seneca County - Tiffin Municipalcourt, washinqton County - Marietta Municipal Court, Lucas County - oregon p'lunicipalCourt, Greene County - Falrborn

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O klahoma Dept of Corrections. Tulsa County, C omanc he County, C leveland County,Rogers County, Canadlan County, Garfield County, Payne County, O klahoma County, Logan C ounty, C riminal JusticeResource C enter - H istorical Data {Inactive: 6/8/2006}, O klahoma Department of Corrections - Supplemental, KickapooT ribe of O kla homa Sex O ffender Registry, Dist"rict C ourt, P.R.I.O .R,S., E llis C ounty, P us hmataha County, Roger 14 illsCounty, A dair County, Violent C rime Offender Registry, Cherokee Nation Sex Offender Registry, Chickasaw Nation SexOffender Registry, Absentee Shawnee I ndaan Tribe Sex Offender Reqistry, Comanche Indian Tribe Sex Offender Reqistry,Kaw Nation Sex Offender Registry, Seminole Nation ofoklahoma Sex offender Registry, o sage Nation Sex OffenderRegistry, United Keetoowah Band ofCherokee Indians Sex Offender Regastry, Delaware Nation Sex Offender Registry, SacandFoxNationofOklahomaSexOfrenderRegistry,CheyenneandArapahoTribesofOklahomaSexOffenderRegistry,P.R.I.O.R.S. OR O regon Sex Offender Registry, O regon Dept ofCorrections, O regon A dmin Office ofCourts, U matillaIndian Reservation Sex O ffender Registry, Warm Springs Indian Reservation Sex O ffender Registry, P.R.t.O,R,S.,P.R.l.O .R.S. PA PennsylvaniaSexOffenderRegistry,PennsylvaniaDeptofCorrections,PennsylvaniaAdminOfficeofCourts, Pennsylvania Admin Office ofCourts - Common P leas, Philadelphia County - Philadelphia !lunicipal Court,P.R.I.O.R,S., P.R.I.O.R.S. PR P uerto Rico Sex O ffender Registry (Delayed), P.R.I.O.R.S., P.R.I.O.R.S. RI Rhode Island SexOffender Registry, Rhode Island Department of Corrections, Rhode Island A dmin Office ofCourts, P.R.LO,R,S.,P.R.I.O .R.S. SC South C arolina Sex O ffender Registry, South C arolina Dept of C orrections, South C arolina Depa rtment ofCorrections - Supplemental (Delayed), Greenville County, York County, Florence County, Anderson County, PickensCounty, South Carolina Dept of Probation Parole Pardons, Georgetown County, Horry County, Lexlngton C ounty, RlchlandCounty, Sumter County, Spartanburg County, Beaufort County, Dorchester County, Aiken County, Cherokee County,C larendon C ounty, Colleton County, Edgefield County, Greenwood County, Jasper County, Kershaw County, LancasterCounty, Laurens County, O conee C ounty, O rangeburg County, A llendale County, Calhoun County, C hester County,Hampton County, Fairfield County, IvlcCormick County, 14arion County, Berkeley County, Abbeville County, Dillon County,Newberry County, Bamberg County, Barnwell County, Williamsburg County, Charleston County, U nion County, IvlarlboroC ounty, Saluda C ounty, Darlington C ounty, P.R.LO .R.S.. C hesterfield C ounty, Lee C ounty, P.R.LO .R.S. SD South DakotaSex Offender Registry, Rosebud Sioux Tribe Sex Offender Registry, Sisseton Wahpeton Oyate Sex Offender Registry,Flandreau Sa ntee Sioux T ribe Sex O ffender Registry, P.R.I.O .R.S., P.R.I.O .R,S. TN Tennes see Sex O ffender Registry,Tenness ee Dept of C orrections, Tenness ee A dmin O ffice of C ourts - H istorical Data {I nactive:1 1/0 5/2 010 }, Tenness eeAdmin Office ofCourts - Supplemental, Rutherford County, Davidson County, Tennessee Meth Registry, Hamilton County- GeneralSessions Court, Davidson County - General Sessions Court (Delayed), Hamilton County - Criminal Court,P.R,I.O .R.S., P,R,I.O.R.S. TX Texas Sex Offender Registry, Texas Dept of Public Safety, Texas Dept of C riminal lustice,Dallas County, Denton County, Travis County - Historical Data {I nactive: 7 /9 /2005}, Rexat County, Fort Bend County,Guadalupe County, Collin County, N ueces County - H istorical Data {I nactive: l/1/2005}, Gtayson County, GreggCounty,Tom Green County, Montgomery County - Oistrict Court. EI Paso County - District Court, Harris County, SmithCounty, PotterCounty, C omal County, Victoria C ounty, Montgomery County Court, Chambers County - Historical Data{Inactive: L1/L612005},Cameron County - District Court - Historical Data {lnactive: A/26/2006}, Jefferson County,M idland County, Rockwall County, Parker County, Brazos County, Waller County, Johnson County Court, WilliamsonCounty, Brczoria County, Galveston County, Kaufman County Court, Hunt County, Burnet County, Hood County, CameronCounty Court (Delayed), Bell County, Hendercon County - District Court, Liberty County, Franklin County, Orange County,Wood County, KerrCounty, Upshur County, Hopkins County, Travis County Court, P.R.I.O.R.S., Lamar County, HopkinsCounty - District Court, LamarCounty - lustice ofthe Peace Courts, Liberty County - District Court, Hays County,Randall County - District Court, Bowie County, Fannin County, Angelina County, Bastrop County, Kauftnan County, DallasCounty - lustice ofthe Peace Court, Fort Bend County - Supplemental, ElPaso County - lustice ofthe Peace Court(Delayed), Hutchinson County - Historical Data (Inactive: S/23/2013),faylot County, Henderson County Court, JohnsonCounty - District Court, Atascosa County Court, McLennan County Court, C amp County, Comanche County Court, DeltaCounty, Dewitt County - District Court, Walker County. P.R.I.O.R.S. VI U S Virgin Islands Sex O ffender Registry,P.R.LO.R.S,, P.R.t,O.R.S. UT Utah Sex Offender Registry, Utah Dept ofCorrections - Hlstorical Data {Inactive:10/23l2008), Utah Dept ofCorrections - Supplemental (Delayed), Utah A dmin Offlce ofCourts, Utah A dmin Office ofC ourts - Supplemental, P,R.I.O .R.S., P.R.I.O .R.S. VT V ermont Sex O ffender Regastry, V ermont D ept of C orrections(Delayed), P.R.I.O.R.S., P.R.I.O,R.S. VA Virginia Sex O ffender and Crimes A galnst !l inors Registry, V irginia Department ofCorrections - H istorical Data {Inactive: 6/18/2008}, Virqinia A dmin Office ofCourts - H lstorical D ata {Inactive:6/5/2009j,Fairfax County - Historical Data {Inactive: a/3112005},Virginia Admin Office ofCourts - Supplemental,P.R.I.O.R.S.,P.R.I.O.R.S.WAWashingtonSexOffenderRegistry,WashingtonDeptofCorrections-Historical Data{lnactivei 12 /12 /2007 }, Washington A dmin Office ofDistrict/Municipal Courts, Washington A dmin Offrce ofSuperiorCourts,WashlngtonAOC-SuperiorCourtlndex,PierceCounty-SuperiorCourt,YakamaNationSexOffenderRegistry.C olville Indian Reservatlon Sex Offender Registry, Nooksack Indian Tribe Sex Offender Registry, U pper Skagit IndianTribe Sex Offender Registry, Skokomish Indian Tribe Sex Offender Registry, Spokane Tribe oflndians Sex OffenderRegistry, Lower Elwha Tribe Sex Offender Registry, Q uinault Indian Natlon Sex Offender Registry, M akah Tribe SexO ffender Registry, Kalis pel Tribe of I ndia ns Sex O ffender Registry, Tulalip T ribes of Was hington Sex O ffender Registry,Suquamls h Tribe Sex O ffender Registry, P.R.I.O .R.S., P.R.I.O .R.S. BC Was hington DC Sex O frender Registry, Was hingtonDC D ept of C orrectlons - H istorical Data {I nactive: 4/24 /2OO4}, P ,R.l.O .R,S., P.R.I.O .R.S. WV West V irginia SexOffenderRegistry,WestVirginiaDeptofCorrections,WestVlrginiaAdministrativeOfflceofCourts,P.R,LO,R.S.,P.R.I.O .R.S. WI Wisc ons in Sex O ffender Registry, Wiscons in Dept of C orrections, Wiscons in Dept of C orrections -Supplemental - H istorical Data (Inactive: 3/19/2 013 ), Wisconsin A dmin Office of Courts, M enominee Indian Tribe Sex

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Specimen Result CertificatelD Number: 88111.754 Report printed on 4l3l2o'14 3:0854 PM Page 1 of 'l

Attention: Verification Date 04/03/2014 08:35AMDeborah ThompsonNational 1 Energy LLC270r E PRESTDENT GEoRGE BUSH HWy srE 2oo Medical Review officer:

PLANO, TX 75074 Dr. Stephen Kracht7500 W. 11oth St,,Ste 4004 PO Box 25903

Collection Site: Overland Park, KS 66225'12392 - Concentra Medical Center - Akron Downtown 888-382-2281

Donor Name: Delaney, Zakiya Donor SSN: XXX-XX-2786Date Of Test: 0410312014 Donor lD:

Reason for Test: Pre-€mployment

lD Number: 88111754 Regulation: Non-DOTSpecimen Type: Urine

Final Result Disposition: Negative

TO BE COMPLETED BY THE MEDICAL REVIEW OFFICER

lTNeoative" - nDituto

REMARKS:

Dr. Stephen Krccht

DPosilive ETest Cancelled _ E Refusal to test becauseEAdulterated- Esubstituted

.&frd !. .{blltao 4/3/20',4 8:35:50 A[,

(PRINT) Medical Review OfJice/s Name Signature of Medical Review Ofticer Date ([Io./Day/Yr.)

Drugs Tested:

Drug Name Result Screening Confirmation Drug NameCutoff Cutoff

Result Screening ConllrmationCutoff Cutoff

MarijuanaCocaineAmphetamines

Negative 50 ng/ml

Negative 300 ng/mlNegative '1000 ng/ml

OpiatesPCP

Negative 2000 ng/mlNegative 25 ng/ml