a guide to services for families affected by incarcerationpage a washington state department of...

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Washington State Department of Social and Health Services

A Guide to Services for Families Affected by Incarceration

Aging and Disability Services Administration

Children’s Administration

Economic Services Administration

Health and Recovery Services Administration

Juvenile Rehabilitation Administration

Planning, Performance and Accountability

Beyond the Walls

Second Edition

This is DSHS

Aging and Disability Services Administration (ADSA) www/adsa.dshs.wa.gov• Investigatesallegedabuse,neglectorexploitationofvulnerableadults.• Licensesandmonitorsnursinghomes,boardinghomesandadultfamilyhomes.• Providesservicesforlow-incomeelderlyathomesotheycancontinuetoliveintheirhomes.• Providespeoplewithdevelopmentaldisabilitieshelpwitheating,bathingandpersonalcaresotheycanliveathome.• Providesresidentialcareforpeoplewithdevelopmentaldisabilities,whenappropriate.• Providesearlyinterventionservicesforinfantsandtoddlers,birthtothree,andtheirfamilies.• ProvidesemergentfundingandKinshipNavigatorservicesforrelativesraisingchildren.

Children’s Administration (CA) www.dshs.wa.gov/ca• Investigatessuspectedchildabuseorneglect.• Providesoutofhomecareforchildrenwhoareunabletolivewiththeirbiologicalparentswithlicensedfosterparentsandrelativecaregivers.

•Makessureapermanentlivingplanisdevelopedforeachchildinout-of-homecarethroughreturninghome,adoption,orguardianship.

• Providescrisisinterventionservicestofamiliesinconflictwiththeirteenager.

Economic Services Administration (ESA) www.dshs.wa.gov/esa• Providescashassistancetoneedyfamilieswithchildrenwhilehelpingtheirparentsfindjobs.• Providesfoodassistance.•Makessurethatparentswhohavecustodyoftheirchildrenreceivetheircourt-orderedchildsupportpayments.

Health and Recovery Services Administration (HRSA) http://fortress.wa.gov/dshs/maa/index.html• Provideshealthinsuranceforthosewithlowincomessopropermedicalcareisavailablewhenbabiesareborn,childrenaresickandadultshavemedicalproblems.

•Assistspeoplewithmentalillnessliveinthecommunity.•Operateshospitalsforpeoplewithseverementalillness.•Offersdrugandalcoholpreventionandtreatmentservicesforthosewhocannotaffordit.

Juvenile Rehabilitation Administration (JRA) www.dshs.wa.gov/jra•Housesandtreatsjuvenileoffendersinsecurefacilitiesandprovidessupervisionfollowingrelease.

Planning, Performance and Accountability (PPA) http://www.dshs.wa.gov/rda/default.shtm• ProvidesresearchandevaluationservicestoDSHSadministrations•Assistsadministrationsinstrategicplanning• Providesplanningandperformanceassistancetoprogramsandadministrations.• Providescoordinationofworkinthefollowingareas:housing,childrenandfamiliesofincarceratedparents,andoffenderre-entrypoliciesandservices.

Office of the Secretary:Special Commitment Center www.dshs.wa.gov/hrsa/scc• Providesmentalhealthtreatment,insecurefacilities,forcivilly-committedsexoffenders.

Vocational Rehabilitation www.dshs.wa.gov/dvr•Helpsindividualswithdisabilitiesfindjobs.

Indian Policy and Support Services www.dshs.wa.gov/ipss•WorkswithWashingtonstatetribesonagovernment-to-governmentbasistosupportthedevelopmentandmaintenanceofservicesfortribalcommunities.

DSHS includes multiple administrations and offices that offer services and supports to families and

communities. These administrations and offices are listed below, along with a summary of the services provided:

ContentsThis is DSHS............................................................ inside front cover

Introduction........................................................................................ii

Frequently Asked Questions

Cash,ChildCare,Food,andMedical............................................1

MedicalPrograms...........................................................................4

DrugandAlcoholTreatment,andMentalHealthServices..........6

Domestic Violence and Safety Concerns.......................................7

Employment....................................................................................8

Caring for Children........................................................................9

ResourcesforNativeAmericanandAlaskanNativefamilies.... 17

Caring for Adults Who Are Aging or Disabled............................ 18

Miscellaneous............................................................................... 19

MailingAddresses........................................................................20

Appendix:CrisisNumbersforMentalHealthServices.............. 21

The Department of Social and Health Services (DSHS) is the state’s social service agencyforchildren,familiesandadultsinneed.ItisalifelineprovidingthebasicsoflifetoourfellowWashingtonresidentswhoneedahelpinghand.

The mission of the Washington State Department of Social and Health Services is to improvethequalityoflifeforindividualsandfamiliesinneed.Wehelppeopleachievesafe,self-sufficient,healthyandsecurelives.

DSHSwouldneverbeabletodothismassivejobwithouttheoutstandingassistanceof our dedicated staff, foster parents, family members, community partners, religious organizations,privateprovidersandgovernmentagencies.

Thisbookletwillhelpyouunderstandhowtoaccessandapplyforservices,and/orhowtoassistothersinobtainingservices.ItincludesvitalinformationaboutavailableprogramsofferedbyDSHSandotheragenciesandpartnersandtipsonhowtoapplyforthoseservices.

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Information for families and staff may also be found at the following website: www.dshs.wa.gov/incarcerated

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IntroductionOftenitishardforfamilieswhohaveafamilymemberinprison,jail,or

detentiontohandlefinances,keepintouchwiththeirlovedone,carefortheir

childrenandkeepthefamilysafeandhealthy.Childrenwithparentsthatare

lockedupneedsupport,asdocaretakersforthosechildren.Inaddition,whena

family member returns from incarceration or detention, the return home can be

challenging.

There are services available

at the Department of

Social and Health Services

(DSHS) and from other

agencies and organizations

to provide support and

help families meet their

needs.Thispublicationhas

been developed to provide

information to families and

social service staff on DSHS

services and services from

other agencies that may

assist in meeting the needs

offamiliesdealingwiththe

incarceration of a family

member.

QuestionsFrequentlyAsked

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here are a number of assistance programs availabletohelplow-incomeindividuals,families,pregnantwomen,refugeesor

personswithdisabilitiesmeettheirday-to-dayfinancialneeds.

To apply for cash, child care, food, medical and treatment programs, visit a local DSHS CommunityServicesOffice(CSO).YoucanfindthelocationofyourCSOofficeonline,or by calling customer relations at 1-800-865-7801.YoucanapplyforservicesatyourlocalCSO,oronlineatwww.onlinecso.dshs.wa.gov.Applicationscanalsoberequestedby calling 1-800-204-6429.Foralistofmailingaddresses,seetheinsidebackcoverofthisbooklet.

TherearemanyfederalandstaterulesthataffectwhetherDSHScanprovideservicestoafamily.WorkersatDSHS’CommunityServiceOffices(CSOs)willworkwithyoutofindoutifyouareeligibleforservices.Youcanalsousethe“TheTrialEligibilityCalculator”onlinetoseeifyouareeligiblefortheservicesyouseek.Thiscalculatorcanbefound at www.dshs.wa.gov/ESA/TEC.

OtherquestionsmaybeabletobeansweredbytheAnswerPhoneat1-877-980-9220.TheAnswerPhoneisanautomatedsystemthathelpsyougetinformationaboutDSHSbenefitsusingatouch-tonetelephone.Itcanhelpprovideinformationwhetheryouarecurrentlyreceivingservicesornewlyapplyingforservices.

Ifyouorafamilymemberneedstranslationservices,translationservicesareavailablethroughlocalCSOsatnocost.PleaseaskforhelpatyourlocalCSO.Moreinformationisalsoavailableat:www.dshs.wa.gov/msa/ltc/about.html.

Freeservicestoassistthedeaf,deaf-blindorhardofhearingarealsoavailable.TheOfficeofDeafandHardofHearingcanbecontactedat:360-902-8000 Voice/TTY, 1-800-422-7930 Voice/TTY.

Cash, Child Care, Food, and Medical

FrequentlyAsked Questions

How can I get child support for my children? How can a parent manage child support debt?

TheDivisionofChildSupport(DCS)administersstateandfederallawsand helps families by establishing child support obligations, collecting and processingchildsupportpayments,andreviewing,modifying,andchangingchildsupportobligations.FamilieswhoreceivecashormedicalassistancefromDSHSautomaticallyreceivechildsupportservices.Familieswhodonot receive cash or medical assistance from DSHS can request child support services.Youdonothavetohavecourt-orderedcustodyinordertoqualifyforchild support services, and you don’t have to be the parent of a child to receive childsupportpaymentsforachildinyourcare.

Division of Child Support can also help you with the following services:•Establishingpaternity•Establishingandenforcingadministrativeorcourtordersforchildsupport

ParentswhoarecurrentlyincarceratedorwhohavebeenreleasedfromprisonorjailcanalsocontacttheDivisionofChildSupport(DCS)tomodify(changeorlower)theirchildsupportorderinordertorelievefinancialstrain.Insomecases,aDCSmeetingcalleda“conferenceboard”canwriteoffpartorallofachildsupportdebtduetofinancialhardship.Inaddition,therearesomecircumstancesinwhichaparentorrelativethatisreceivingfinancialsupportfrom DSHS can request that DCS not pursue child support payments from a parent,mostlyifthepursuitofpaymentwouldimpactthesafetyofthefamily.Ifthisisaconcern,relativesorcustodialparentscanrequestfromDCSa“goodcause”decisiontonotpursuechildsupportpaymentsfromaparent.

Find more information about Division of Child Support services at www.dshs.wa.gov/dcsorcontactDCSat:1-800-442-KIDS.

How can I get money to pay my bills?

TemporaryAssistanceforNeedyFamilies(TANF)providescashandmedicalhelpforfamiliesinneed.WashingtonStateresidentswhoareresponsibleforthecareofchildrenorwhoarepregnantmaybeeligible.ManyfamiliesthatreceiveTANFarerequiredtoenrollintheWorkFirstprogramthathelpsparticipantsfindandkeepjobs.Toapply,callorvisitthelocalCommunityServicesOffice(CSO)orapplyonlineat:www.onlinecso.dshs.wa.gov.Applications can also be requested by calling 1-800-204-6429.

General Assistance Unemployable (GAU) and General Assistance Medicaid (GAX)GeneralAssistanceUnemployable(GAU)andGeneralAssistanceMedicaid(GAX)arestate-fundedprogramsthatprovidecashandmedicalbenefitsforpersonswhoarephysicallyand/ormentallyincapacitatedandunabletogetorkeepemployment.ApplyforGAUatthelocalCSOoronlineat:www.onlinecso.dshs.wa.gov.Applicationscanalsoberequestedbycalling1-800-204-6429.

DSHS Emergency Programs DSHSprovidespromptemergencyhelptoqualifyingfamiliesdealingwiththefollowingsituations:eviction,lackoffood,homelessness,pregnancymedicalissues,utilityshutoff,domesticviolence,medicalemergency,non-receiptofbenefits,daycareneededduetowork,orcircumstanceswhichpresentharmtotheclientorothers.ApplyforemergencyassistanceatyourlocalCSOoronlineat:www.onlinecso.dshs.wa.gov.Applicationscanalsoberequestedbycalling1-800-204-6429.

How can I apply for help with child care bills?

TheWorkingConnectionsChildCare(WCCC)programhelpsfamiliespayforchildcareatlicensedorcertifiedchildcarecenters,familychildcarehomes,thehomesofrelativeswhoprovidecareoryourownhomeifanadultcomesintoyourhometoprovidecare.ToapplyforWCCC,call1-800-446-1114, come intothelocalCSOorapplyonlineatwww.onlinesco.dshs.wa.gov.

How can I find childcare?

Find the local Child Care Resource and Referral Agency in your area by calling 1-800-446-1114, or by visiting the Washington State Child Care Resource & ReferralNetworkatwww.childcarenet.org.

How can I get help to buy food?

FoodStampshelplow-incomeindividualsandfamilieseatahealthierdietbysupplementingtheirincomewithbenefitstobuymoregroceries.ResidentsofWashingtonStatewhomeetincome,resource,citizenshiporimmigrantstatusrequirementsareeligible.ApplyforFoodStamps,calledBasicFoodinthisstate,atthelocalCSOoronlineviawww.onlinecso.dshs.wa.gov.Applicationscan also be requested by calling 1-800-204-6429.

Other agency or community-based programs that help families find general assistance:Parent Help 1-2-3ApplyonlineforFoodandHealthInsuranceProgramslikeFoodStamps,Children’sMedicaid(themedicalcoupon),PregnancyMedical,BasicHealthInsuranceandWICviaParentHelp1-2-3.Theirwebsiteisat:www.parenthelp123.org.Theycanalsobereachedat:1-866-585-1123.

Washington Information Network 211Their database contains over 6425 health and human service providers, representing 10,201 sites and more than 18,205 local services available throughoutWashingtontohelpmeetyourneeds.Youcanaccess2-1-1CommunityResourcesDatabasebygoingtotheirwebsite(www.win211.org), dialing 2-1-1fromanywhereinWashington,orcallingtollfree1-877-211-WASH (9274).


Parent Trust for WashingtonThisorganizationprovidesafreetelephoneservicewhichofferssupportandresourcereferralstofamiliesincrisis.Theyoffer‘live’supportinEnglishandSpanishandparentcoaching,aswellasarangeofinformationrelevanttofamiliesandfreeorlowcostclasses.Theycanbereachedat:1-800-932-HOPE, or www.parenttrust.org/for-families.

Within ReachWithin Reach connects families to essential health resources through four statewidehotlinesandParentHelp123.org,aninteractivewebsitethathelpsfamiliesfindandapplyforprogramsandlocalservicesavailabletothem.YoucanreachWithinReachviatheirwebsite:www.withinreachwa.org,telephone:1-800-322-2588 (Family Health hotline) or 1-888-4FOODWA (888-436-6392) (Family Food hotline)

Washington PAVEPAVEisaparentdirectedorganizationthatworkswithfamilies,individualswithdisabilities,professionalsandcommunitymembersinallwalksoflifeandwithalltypesofdisabilities.YoucanreachPAVEatwww.washingtonpave.org, 1-800-5-PARENT (1-800-572-7368) (v/tty),or6316South12thStreet,TacomaWA98465.

Legal Voice (Formerly the Northwest Women’s Law Center)LegalVoiceprovidesfreelegalandpracticalinformationforwomenandmenwhocannotaffordattorneys,ordonotknowwheretoturntosolvelegalproblemsthatthreatentheirhealth,safety,security,andthewell-beingoftheirfamilies.ServicesareprovidedthroughaLegalInformationandReferral(I&R)telephonelinestaffedbyvolunteerattorneys,paralegalsandlawstudents,andthroughSelf-HelpandLegalEducationmaterials.Youcanreachusviatelephone:1-866-259-7720 or 206-521-4317 (TTY),website(www.legalvoice.org) or907PineSt.,Suite500,Seattle,WA98101.


Medical Programs

How can I get help with medical assistance?

TheChildren’sMedicalprogramisforchildren living in Washington State, 18 years ofageorunder.Applyforchildren’smedicalatthelocalCommunityServicesOffice(CSO),onlineviawww.onlinecso.dshs.wa.govorbymail.Applicationscanalsoberequested by calling 1-800-204-6429.

AppleHealthforKidscurrentlyprovidesfree medical coverage for children in familiesbelow200%ofthefederalpoverty


level($36,620forafamilyofthree).Familieswithincomes above that level may be eligible for the samecoverageatlowcost.Formoreinformationvisit:http://fortress.wa.gov/dshs/maa/AppleHealth,speaktoaworkeratyourlocalCSOorcalltheMedicalAssistanceCustomer Service Center at 1-800-562-3022.

Family MedicalTheFamilyMedicalprogramisforfamilieswithdependentchildren,undertheageof19,whoseincomeandresourcesarebelowTemporaryAssistancetoNeedyFamilies(TANF)limits.ApplyatthelocalCSOoronlineatwww.onlinecso.dshs.wa.gov.Applicationscan also be requested by calling 1-800-204-6429.

First Steps ProgramThe First Steps program provides medical and support services for pregnant women.WomenmaybereferredbyafinancialworkerattheirlocalCSO.Women not referred can call 1-800-322-2588togetconnectedtotheprogram.ParticipationinFirstStepsisvoluntary.

Family Planning/Take Charge Program The Family Planning program provides birth control and family planning servicesforwomenandmen.ThoseonaMedicaidprogram(“medicalcoupon”)areeligibleforfamilyplanning.SpeakwithaworkerinyourlocalCSO,orcallthe Family Planning Hotline 1-800-770-4334.

Medicare Savings ProgramTheMedicareSavingsprogramshelplow-incomeMedicarerecipientspayforallorpartoftheirMedicarepremiums.TheQualifiedMedicareBeneficiary(QMB)programpaysthePartBMedicarepremium,andthecost,ifany,ofthePartApremium.QMBalsopaysMedicareco-paymentsanddeductibles.Applyforcost-sharingprogramsatthelocalCSO,call1-800-204-6429, or online at www.onlinecso.dshs.wa.gov.

Other agency or community-based programs to help families access medical care:

Washington Basic HealthThis program provides health coverage to children or families in need (income limited).BasicHealthcanbecontactedat:1-800-660-9840,oratP.O.Box42683,Olympia,WA98504-2683.Moreinformationisalsoavailableontheirwebsite:www.basichealth.hca.wa.gov.


Community Health Access Program (CHAP)This program, operated by the Department of Public Health of Seattle and KingCounty,assistsfamiliesandindividualswithaccesstoculturallyandlinguistically appropriate health care and social services, regardless of their abilitytopay.CHAPservesindividualsandfamilieswithmedicalconcernsandneedssuchasfindingaphysician,dentistorhealthcoverage.Servicesarefreeandconfidential.YoucanreachCHAPviatheweb:www.whf.org/programs/chap.aspx,ortelephone:1-800-756-5437.

Drug and Alcohol Treatment, and Mental Health Services

How can I get drug and alcohol treatment for myself or my child?

Manypersonsinneedofhelparereferredbyfriends,familymembers,themselves,oremployers,social,judicial,andhealthsystems.Personsinterestedinfindingoutaboutservicesintheircommunitycanlookunder“WashingtonStateAlcohol/Drug”intheBluePagesofthetelephonedirectory.

YoucanalsocalltheAlcoholandDrug24-HourHelpLineat206-722-3700 (from Seattle or out of Washington State) or toll free at 1-800-562-1240 (from withinWashingtonState)forcrisiscounselingorreferralservices.Lookingfor a publically funded inpatient treatment program for a youth? Go to http://theteenline.org/csatsite/index.html, or call 1-877-345-8336.

Persons interested in information on substance abuse can call the Washington StateAlcohol/DrugClearinghouseat206-725-9696 (from Seattle or out of Washington State) or toll free at 1-800-662-9111(fromwithinWashingtonState).

Ifyouorsomeoneyouknowhasagamblingproblem,calltheProblemGambling Helpline at 1-800-547-6133,anytimefromanyplace.

How can I get mental health services for myself or my child?

Washington’s mental health system provides care and treatment for adults andchildrenwithsevereandrecurringmentalillness,andoperatesacrisisresponsesystemforallofWashington’scitizens.

ChildrenandadultswhoareeligibleforMedicaid(“medicalcoupon”)andhavesevere and recurring mental illness or severe emotional challenges can receive ongoing care and treatment through local mental health managed care plans calledRegionalSupportNetworks(RSNs).TheRSNscoordinatementalhealthservicesofferedwithintheirgeographicserviceareasthroughcontractswithlocalcommunitymentalhealthagencies.IfyouareeligibleforMedicaidorthinkyoumaybeeligible,youcanreceiveanassessmenttoseewhatservicesyoumayqualifyfor.

ItisimportanttoknowthatchildrenandadultswhoqualifyforMedicaidcanreceivementalhealthservicesthroughMedicaidhealthplans.Childrenwho


areeligibleforMedicaidbutdonothaveasevereorrecurrentmentalillnessbut need mental health support qualify for 20 individual therapy sessions a year.Adultswithsimilarqualificationsandneedscanreceive12sessionsayear.ContactyourlocalRSNtofindoutaboutareaproviders.

TofindyourlocalRSNvisitwww.dshs.wa.gov/mentalhealth/rsnmap.shtml,calltheMentalHealthDivisionCustomerSupportCenterat1-888-713-6010, or see thelistintheappendixofthisguide.

Ifyouareaparentorcaregiverofachildwithmentalhealthneeds,youmayfindsupportandassistancethroughaparentsupportnetwork.TheStatewideActionforFamilyEmpowerment(SAFE-WA)isagreatplacetostarttoidentifyresourcesandsupportsinyourarea.Pleasecallthestatewidecoordinatorat1-877-306-1990formoreinformation.

Ifthereisalife-threateningemergency,pleasecall911.Ifyouorafamilymember is in crisis and is considering suicide, call the Suicide Prevention line at:1-800-273-8255,TTYUsers1-800-799-4TTY (4889).Forallothermentalhealthcrises,calltheRSNforyourcountytorequesthelp(seelistintheappendixofthisguide).

How can I report domestic violence?

Call the Washington State Domestic Violence Hotline at 1-800-562-6025.Thishotlineisalsoaccessibletothedeafandnon-Englishspeakingindividuals.

How can I find services for domestic violence?

Tofindhelporlocateacommunityprogram,contactWashington’sViolenceAgainstWomennetworkatwww.wavawnet.org.YoucanfindinformationaboutDSHS-contractedserviceproviders,shelterprogramsandadvocacyprogramsat:www.dshs.wa.gov/ca/dvservices/dvShelters.asp.

YoucanalsogototheWashingtonStateCoalitionAgainstDomesticViolencewebsiteforreferralstoservicesandsupports,forthosefacingdomesticviolenceand/orsurvivorsofsexualassault.Goto:www.wscadv.org.

How can I find out when a perpetrator of a violent crime is released from a DSHS facility?

DSHS’svictim/witnessnotificationprogramworkswithvictimsandwitnessesofviolentcrimestonotifythemwhenoffendersarereleasedfromaDSHSfacility,andprovidereferralstosafetyresources.Thisprogramcanbereachedat:1-800-422-1536,orDSHS:Victim/WitnessNotificationProgram,P.O.Box45130,Olympia,Washington98504-5130.Moreinformationisalsoavailableontheirwebsiteat:www.dshs.wa.gov/legrel/victimwitness.

Domestic Violence and Safety Concerns


How can I report child abuse?

CallDSHSToll-Freeat1-866-ENDHARM (1-866-363-4276).Youwillspeakwithapersonwhowillconnectyoutothedirectnumbertomakeyourreport.Thisserviceoperates24hoursaday,sevendaysaweek.

Other agency or community-based programs to help families maintain safety:

The Department of Community, Trade and Economic Development (CTED)CTED’sOfficeofCrimeVictim’sAdvocacyadvocates on behalf of victims to help themobtainservicesandresources.Theycanbereachedat:1-800-822-1067.Moreinformation is also available on their website:www.cted.wa.gov/site/244/default.aspx,orOfficeofCrimeVictimsAdvocacy,P.O.Box48304,Olympia,WA98504-8304.

The Department of Corrections (DOC)DOC’sVictimServicesprogramsprovidesnotificationofmovesorreleasesofinmates,andprovidessafetyplanning,victim/offendermeetings(byrequestofvictims),andreferralstoservices.Thisprogramcanbecontactedviatheirwebsite:www.doc.wa.gov/victims/default.asp, or 1-800-332-2201.

Address Confidentiality ProgramThisprogram,basedattheSecretaryofState,assistscrimevictims(specificallyvictimsofdomesticviolence,sexualassault,stalkingandtrafficking)whohaverelocatedtoavoidfurtherabuse.Ithelpsparticipantskeeptheirhome,workand/orschooladdressconfidential.Goto:www.secstate.wa.gov/acp, or call 1-800-822-1065.

Crime Victims CompensationThisprogramisbasedattheDepartmentofLaborandIndustries.Itcanhelpreimbursevictimsforcostsincurredasaresultoftheircrime.Goto:www.lni.wa.gov/ClaimsIns/CrimeVictims/About/default.asp,formoreinformation.

Employment

How can I get a job with DSHS?

EmploymentopportunitieswithDSHScanbefoundontheDSHSjobspageatwww.dshs.wa.gov/hrd.


I am an individual with disabilities and want to work. How can I get assistance?

TheDivisionofVocationalRehabilitation(DVR)providesemployment-relatedservicestoindividualswithdisabilitieswhowanttoworkbutneedassistance.ADVRcounselorworkswitheachindividualtodevelopacustomizedplanofservicesdesignedtohelptheindividualachievehisorherjobgoal.Moreinformation is available by calling 1-800-637-5627 or visiting www.dshs.wa.gov/dvr.

Other agency or community-based programs that help individuals find jobs:

Employment Security Department (ESD)ESD assists individuals in obtaining employment.Theirwebsite:www.wa.gov/esd/oes, also contains multiplelinkstootherorganizationsthat provide employment and other assistancetoex-offenders.Acopyof their guide to employment for ex-offenderscanalsoberequestedfrom:1-800-339-3981,orOffenderEmploymentServices,P.O.Box9046Olympia,WA98507.

Caring for Children

Can I get help with my out of control teenager?

FamilyReconciliationServicesareavailabletofamiliesexperiencingconflictwithyouthages13-17.ServicestoresolvecrisissituationsandstabilizefamiliesareavailablethroughyourlocalChildren’sAdministrationoffice.Findmoreinformationonadolescentservicesorlocateanofficeonlineatwww.dshs.wa.gov/ca/services/srvsum.asp.Youcanalsorequesthelpinobtainingsuchassistance by calling 1-866-363-4276.

How do I get assistance for my child who has a developmental disability?

TheDivisionofDevelopmentalDisabilities(DDD)helpswithservicesforchildrenwhomayhaveadevelopmentaldisability.ContactthelocalDDDofficeandasktoapplyforservices.TofindtheDDDofficeinyourarea,call360-725-3413 or visit www.dshs.wa.gov/ddd.

Forchildren,birthtothree,withdevelopmentalconcerns,contacttheInfantToddlerEarlyInterventionProgram(ITEIP)at360-725-3500orvisit:www.dshs.wa.gov/iteip.

How can I get support for the relative child I am caring for?

There are numerous supports available to relatives caring for a child of an incarceratedparent.DSHSoperatesaKinshipCaregiversSupportProgram(KCSP)ineachcountytohelpassistrelativesanddirectthemtoavailableresources.TofindtheKCSPinyourcounty,goto:www.dshs.wa.gov/kinshipcare/benefits.shtml,andclickon“FinancialHelp”andthen“ShortTermSupport”andthenchoosethecountywhereyoulive,orcall1-800-422-3263torequestacopyoftheRelativesAsParentsProgram(RAPP)brochure.

Regardless of income, relative caregivers qualifyfor“non-needyTemporaryAssistanceforNeedyFamilies(TANF)grants”throughDSHS’CommunityServicesOffices(CSOs),inordertosupportthechildrenintheircare.OtherservicesavailablethroughCSOsinclude medical coverage for children, emergency fund support for costs related to the care of a relative child, child care assistance, referrals to legal supports, andfreeandreducedcostfood.Supportgroups in each county also provide assistance.

Relative caregivers can also request help from the Division of Child Support (DCS) to obtain child support for child(ren) in their care, instead of requestingaTANFgrant.Pleaseseethe section on child support for more information.

How can I work well with the child welfare system in order to help me reunite with my child?

Ifyouareaparentwhohasbeenorisincarcerated,itisimportantthatyoumaintaincontactwithyoursocialworkerinordertomakesurethatyoucontinuetoreceiveandcompletecourt-orderedservices,andparticipateincourthearingsonyourcase.Itisalsoimportanttocontinuetofollowcourtordersthatstatewhatservicesyoumustcomplete,andtoworkonparticipatingin and completing those services to the best of your ability, due to state and federallawsthatrequireservicestobecompletedwithinastricttimeframe.

Ifyoudon’trememberthenameofthesocialworkerwhohasyourcase,usetheofficelocatortofindtheofficeforyourarea,andcallthegeneralnumberforthatoffice.Theofficelocatorcanbefoundat:www.dshs.wa.gov/geninfo/contact3.html#ca,undercontactinformationforChildren’sAdministration.



Children’sAdministrationalsopublishesguidesincluding“AParent’sGuidetoChildProtectiveServices”and“ARelativesGuidetoChildWelfareServices.”Copiesofthesecanbefoundonthefollowingwebsite:www.dshs.wa.gov/geninfo/pubs3.html#two.

Ifyoudonothaveinternetaccess,youcanalsocallChildren’sAdministrationConstituentRelationsat:1-800-723-4831formoreinformationandassistance.

How can I become a licensed foster parent?

CalltheStatewideFosterParentRecruitmenthotlineat1-800-760-5340.

How do I adopt a child?

Familiesinterestedinadoptingachildfromfostercareshouldenrollinpre-servicetraining.Findmoreinformationonlineatwww.dshs.wa.gov/ca/adopt/index.asp.YoumayalsocallyourlocalDivisionofChildrenandFamilyServicesoffice.

The purpose of the adoption program is to meet the permanency needs of childrenwhoareinthecareandcustodyofDSHSandarenotabletobereunitedwiththeirbirthfamily.DSHSstrivestofindsafeandstablefamiliesthatcanbestmeettheneedsofthechild.Youmaybeabletoadoptrelativeornon-relativechildren.

Ifyouadoptachildwithspecialneedsfromfostercare,youmaybeabletoreceiveongoingfinancialandmedicalsupport.Theadoptedchildmustqualifyunderfederalandstaterulesforthatassistance.

What happens to juvenile offenders committed to state facilities?

Youthwhoarecommittedtothestate’scustodyareheldinJuvenileRehabilitationAdministration(JRA)facilities.JRA’sprimaryfocusisonhelpingyoungoffendersdevelop,mature,andbecomeconfident,competent,responsibleadults.Theyachievethisthroughprofessionalcareutilizinganintegrated treatment model that includes secure institutions, a military style basic training camp, minimum security community based residential facilities, andfamilyfocusedparoleaftercare.FormoreinformationaboutJRA’sservices,visit:www.dshs.wa.gov/jra/treatment.ForinformationonJRA’sFunctionalFamilyParoleprogram,contact:360-902-7637.Formoreinformationontheresidentialtreatmentandcareprogram,contact:509-363-4671.

ForajuvenileoffendercommittedtoaJRAfacility,DSHSwillserveaNoticeandFindingoffinancialresponsibilityontheparentsofthatchild,whichrequiresparentsofajuvenileoffendertohelpreimburseDSHSforthecostofcaringforthechildinJRAcustody.

How can I help my child or the child in my care maintain contact or visit a parent in prison or jail?

Unlesssafetyconcernsprohibitcontact,itisoftenhelpfulandbeneficialforchildren and parents to maintain contact and visit during the period of the parent’sincarceration.Ifyouareworkingwithchildwelfare,contactthechild’ssocialworkertoensurethattheyhavetheinformationnecessarytoarrangevisitation.Additionally,thereareresourcesavailabletoprovideand/orsupportvisitationorcontact.Theseresourcesarelistedbelow:

Volunteers of America Words Travel Family Connection Thisprogramcreatesabridgebetweentheseparentsandtheirchildren.Parentsreadbooksontotapes,whicharethengiventotheirchildren.Thechildren not only hear their parent’s voice, but they also learn to read as they followalonginthebooksprovidedbyWordsTravelFamilyConnection.Thisprogramcanbereachedat:425-259-3191 x2312.Moreinformationisalsoavailableontheirwebsiteat:www.voaww.org,orP.O.Box839,Everett,WA98206-0839.

The Department of Corrections (DOC) DOChasa“FriendsandFamily”programthatplansfamilyeventsandactivitiesatDOCprisons.Informationandacopyof“TheDOCGuideforFamilyandFriendsofIncarceratedOffenders”whichincludesinformationonvisitationfacilitiesatdifferentprisonsmaybefoundontheirwebsiteatwww.doc.wa.gov/family.Theyalsohavefamilyservicesavailablewhenyouhavearelativeundercommunitysupervision.Formoreinformationaboutthosecommunity-basedservicesvisityourlocalCSOorcallthefamilyservicesspecialistintheregionwhereyourfamilymemberisundercorrectionalsupervision:

Southwest Washington and the Peninsula Region 360-725-8761

Central and Northwestern Washington 206-516-7625

Eastern Washington 509-363-2737

Ifyouhaveafamilymemberheldinajail,contactthejailformoreinformationonhowtoarrangecontact.Eachjailhasdifferentvisitationprocedures.Someinformationcanalsobefoundoneachjail’swebsite.Apartiallistofjailwebsitescanbefoundat:www.dshs.wa.gov/incarcerated.

Assisting Families of Inmates (AFOI) ThemissionofAFOIistopreventthebreakdownofrelationshipsamonginmatesandtheirfamiliesbyprovidingsupportandeducationservices.AFOI’sserviceshelppreparefamiliesforasuccessfultransitionwhentheinmateisreleasedfromprison,andprovideinformationtohelpmakevisitationsuccessful.Visit:http://www.afoi.org, or call 1-804-643-2401.



Rebuilding Families, Inc. (RFI)Thisorganizationworkswitheligiblewomentoeasethestressofre-entrybyprovidingtransitionservices.Ourgoalistoreducetherecidivismratewhileprovidingwomenoffenderswiththehopeandopportunityneededtosuccessfullyre-establishthemselvesinthecommunity.RFIalsooffers“TheLittleBusThatCould,”avisitationprogramcreatedtohelpmothersrebuildatrustingrelationshipwiththeirchildrenpriortotheirrelease.Visit:www.rebuildingfamilies.org,orwriteto:P.O.Box2182;GigHarbor,WA98335.

Matthew House ThisorganizationexiststosupportthesefamiliesofpeopleincarceratedinWashington’sprisonswithaclothingcloset,afoodpantry,shelterinourthreeapartments, transportation to various prisons throughout the State, childcare andadultcounseling.Visit:www.matthewhousemonroe.org/index.htm, or call 360-794-8720.

COMPASS/Green Park SchoolCOMPASSprovidesmentoring,supportgroups,video/webvisiting,supportforcommunicationbetweenprisonandhome,parenteducation,re-entrysupport,informationandreferrals.YoucanreachCompassviaE-mail:[email protected],telephone:509-527-3077,ormail:GreenParkSchool,WallaWalla,WA99362

Turning Hearts FoundationTurningHeartsFoundationisacharitabletelephonevisitationserviceallowingchildrenofinmatestohavecontactwiththeirparents.Formoreinformationontheircharitableprogram,visit:http://turningheartsfoundation.org, or call 1-801-756-0967.

How can I help my child or the child in my care maintain contact or visit a parent detained in a DSHS facility?

DSHS Special Commitment CenterFamily counseling, support and visitation services are available to families whohaveafamilymemberdetainedattheSpecialCommitmentCenter.Moreinformationcanbefoundat:www.dshs.wa.gov/hrsa/scc/Family.htm.Youcanalso call the visitation supervisor at 253-588-5281, x1872 or x1863.

Western State HospitalDSHSencouragesappropriatecontactandvisitationwithadultswhoaredetainedatWesternStatehospital.Moreinformationonproceduresandhourscanbefoundat:www.dshs.wa.gov/mentalhealth/wshcfsvisitor.shtml.Western State Hospital is located at:9601 Steilacoom Blvd. SW Lakewood, WA 98498-7213253-582-8900


Eastern State HospitalDSHSencouragesappropriatecontactandvisitationwithadultswhoaredetainedatEasternStatehospital.Moreinformationonproceduresandhourscanbefoundat:www.dshs.wa.gov/mentalhealth/eshfaqs.shtml.Eastern State Hospital is located at:P.O. Box 800, Maple StreetMedical Lake, WA 99022-0800509-299-3121

How can I help my child or the child in my care get support while their parent is in jail or prison?

Mentoringcansignificantlyhelpchildrenwhoarefacingtheincarcerationofaparent.Mentorscanhelpchildrenadjusttotheirsituation,processtheirfeelings,andprovideasupportiveandtrustedadulttohelpthemmakegooddecisionsintheirlives.Belowisalistofmentoringprogramsthatworkwithchildrenofincarceratedparents:

Mentoring Children of Prisoners: Caregivers ChoiceThis program helps families access mentoring programs in their area, and providesfinancialassistancetosomementoringprogramswhoareworkingwiththechildrenofprisoners.Moreinformationcanbefoundat:www.mentoring.org/find_resources/caregiverschoice, or by calling 1-877-333-CHOICE.

DSHS and the Statewide Mentoring PartnershipThis partnership coordinates and provides funding and mentoring resources tofamiliesandagencies.Moreinformationcanbefoundat:www.dshs.wa.gov/youthmentoring,orbycalling:360-902-7797.

Big Brothers, Big Sisters/Mentoring Children of PromiseBigBrothersBigSistersoffersaChildrenofIncarceratedParentsmentoringprogram,providingmentorstochildrenwithparentsinstateprisons.Formoreinformation call 1-877-700-BIGS (2447),orvisittheirwebsiteat:www.bbbs.org.

Girl Scouts Beyond BarsIntheGirlScoutsBeyondBarsprogramfordaughtersofincarceratedmothers,activitiesaredesignedtobuildself-esteemandlifeskillsandincludemonthlymeetings planned by moms and held at Washington State Corrections Center facilities.Formoreinformationontheprogram,visit:www.girlscoutsww.org/files/GSBBFactSheet.pdf,writeto:P.O.Box900961,Seattle,WA98109,orcall1-800-767-6845.

Boy Scouts of America, Chief Seattle Council: Children Of Incarcerated Parents Program (COIP)ThisprogramisdesignedforboysofincarceratedparentstoattendweeklyBoyScoutmeetingswithalocalpackortroopandparticipateonceamonthwith


theirparentattheprison.ThegoalofCOIPistoenhancetheparent/sonbondthroughthemonthlyBoyScoutmeetings,whicharedesignedandconductedby the incarcerated parents and led by Chief Seattle Council staff and program leaders.Visit:www.seattlebsa.org, or call 1-206-725-5200.

Volunteers of America (VOA)VOAoperatesaMentoringChildrenofPromiseprogram,servingchildrenwithincarceratedparents.Thisprogramcanbecontactedat:VOA,P.O.Box839Everett,WA98206,orbycalling:425-259-3191 x2312 or x2486.Moreinformationisalsoavailableontheirwebsiteat:www.voaww.org.

Goodwill Industries Inland Northwest (in partnership with other organizations)ThisMentoringChildrenofPromiseprogramserveschildrenofincarceratedparentsinthegreaterSpokanearea.Itisacommunity-basedmentoringprogram sponsored by Educational Service District 101 (ESD 101) and implementedbyGoodwillIndustriesoftheInlandNorthwest(GIIN).ChildrenofPromisearechildrenexperiencinglifewithaparentwhoisincarcerated.MCPprovideseligibleyoungpeoplesupportthroughvaluable,ongoing,one-on-onerelationshipswithscreenedandqualifiedmentors.Thisprogramcanbereachedat:509-344-0169 or 509-444-4313.Moreinformationisalsoavailableontheirwebsiteat:mcp.esd101.net/contact/goodwill.html.

Powerful VoicesThisSeattle-basedorganizationprovidesmentoringtoyoungwomeninjuvenilejusticefacilities,includingyoungmothers.PowerfulVoicescanbereachedat:162018thAvenue,Suite100,Seattle,WA98122,Phone:206-860-1026.

Mentoring Children of Incarcerated Parents (MCIP)ThisWallaWalla-basedorganizationprovidesmentoringtochildrenofincarceratedparents.Moreinformationcanbefoundontheirwebsite:www.wallawallafriends.org/MCIP.aspx, or by calling 509-527-4745.

How do I work with the schools and child care programs to help support my child or the child in my care?

The Office of the Superintendent of Public Instruction (OSPI)hasaprojectto help address the needs of children of incarcerated parents in the school systems.Formoreinformationonthatproject,call360-725-6251, visit their websiteat:www.k12.wa.us/Incarceratedparents,orwritethemat:ChildrenofIncarceratedParentsProgram,OldCapitolBuilding,P.O.Box47200,Olympia,WA98504.

The Department of Early Learning (DEL)workswithfamiliestohelpprovideearlychildhoodeducationandchildcare.DELisalsoworkingtohelpevaluateandimproveservicestochildrenandfamiliesofincarceratedparents.MoreinformationcanbefoundontheDELwebsiteat:www.del.wa.gov.InformationonDELservicescanalsobeobtainedbycalling:360-725-4665.

My child’s parent is a veteran, how can Veteran’s Affairs help us?

Washington State’s Department of Veteran’s Affairshasaprogramtoworkwithincarceratedparentswhoareveteransinsomepartsofthestate.Theyalsohaveaprojecttohelpchildrenofveteransobtaincounselingfortrauma-relatedconcerns.Childrenofincarceratedveteransmayalsobeeligibleforadditionalbenefits,dependingonthedischargestatusoftheveteran.Forbenefitsinformation call 1-800-562-2308.Forinformationonthecounselingprogram,call the Veteran’s Affairs Crisis Hotline at 1-800-273-TALK (8255).

What other organizations can I contact that work to address the needs of children and families of incarcerated parents?

The Family and Corrections Network (FCN) is a national organization thatoffersresourcesandreferralsforkinshipcaregiversandotherswithincarceratedfamilymembers,includingadirectoryofprogramsineachstate.ContacttheNetworkat434-589-3036 or at www.fcnetwork.org,or93OldYorkRd.,Suite1#510,Jenkintown,PA19046.

The Center for Children of Incarcerated Parents (CCIP) provides counseling and support services for prisoners and their families, training for incarcerated parents,caregiversofprisoners’childrenandprofessionalsworkingwithoffenders.TheCentercanbereachedat626-449-2470 or at www.e-ccip.org, or P.O.Box41-286,EagleRock,CA90041.

The National Institute of Corrections (NIC)offersextensiveinformationandresourcesforprisoninmates,includingawebsitewithalistofstateandlocalprogramsforfemaleoffendersandtheirchildren.Thislistandotherresourcesare available at 1-800-877-1461, or www.nicic.org,orInformationCenter,791N.ChambersRd.,Aurora,CO80011.

The Offender Preparation and Education Network, Inc (OPEN)providesself-helpbooksandotherparentandfamilyresourcesforoffendersandfamiliesofoffenders.Formoreinformationcall972-271-1971orvisittheirwebsiteatwww.openinc.org,orP.O.Box472223,Garland,TX75047.

The San Francisco Children of Incarcerated Parents Partnership offers training,informationandresources.Moreinformationcanbefoundontheirwebsite:www.sfcipp.org.OrcontactNellBernsteinatnellbernstein@att.netorP.O.Box293,1563SolanoAvenue,Berkeley,CA94707.

Pennies for Prisonoffersnetworking,informationandsupportsforcaregiversand parents, and encourages supports for children of incarcerated parents and theirparentsinjailandprison.Visit:www.penniesforprison.com.

Foreverfamilypromoteseffectiveandfamily-orientedservicesandsupportsforfamiliesaffectedbyincarceration.Visit:www.foreverfam.org for more information.



Lives in Focus: Family Life Behind Barsoffersextensivenetworkingandotherinformationforfamiliesaffectedbyincarceration.Visit:www.livesinfocus.org.

The National Incarcerated Parents and Families Network (NIPFN), locatedinPennsylvania,offerson-linesupportforfamilies.Visit:www.incarceratedparents.org.

Legal Services for Prisoners with Children (LSPC) provides information, referralandadvocacyforprisonerswithchildrenintheirlegalproceedings.Visit:www.prisonerswithchildren.org, call 415-255-7036,orwrite:1540MarketStreet,Suite490,SanFranciscoCA94102.

Ifyouand/orthechildinyourcareareNativeAmerican,servicesmaybeavailabletoyourfamilythroughtribesand/orurbanIndiancentersinWashingtonState.Todetermineifservicesareavailablethroughatribe,contactyourtribeand/orthetribalsocialserviceagencynearesttoyourhome.Otheragenciesthatmaybeofassistancearelistedbelow:

The United Indians of All Tribes Foundation (UIATF) in Seattle offers head start and early head start, family social services and counseling and cultural programs forchildrenandfamilies.206-285-4425, www.uiatf.org.

The Seattle Indian Health Board offers medical and dental care tochildrenandadults.ItacceptsmedicalcouponsandIndianHealthServices(IHS)medicalcoverage.Theyalsooffercounseling,treatmentandrelatedservices.206-324-9360, www.sihb.org.

The N.A.T.I.V.E. Project in Spokane offers family support services, counseling, treatment and cultural connections tochildrenandfamilies.509-325-5502.

Indian Health Service (IHS) clinics in your area can be found by calling the PortlandAreaOfficeat503-222-4044.

Resources for Native American and Alaskan Native families

How can I report abuse of an elderly person or adult with disabilities?

Calltoll-free1-866-ENDHARM (1-866-363-4276).Youdonothavetogiveyourname.

Evenifyoujustsuspectthatabuse,neglectorfinancialexploitationisoccurring,callforhelp.AdultProtectiveServiceswillinvestigate.

How can I get services for my grandmother who is not able to take care of all of her personal needs, such as cooking and cleaning, are there services available to assist her?

There are many services, programs and resources available to help an adult continue toliveathome.Informationisavailableonlineatwww.adsa.dshs.wa.gov/pubinfo/housing/inhome.

Costsoftheseservicescanbepaideitherprivatelyout-of-pocketorthroughprivatehealthinsurance,MedicareorMedicaid.

How can I get my family member with disabilities into a licensed nursing care facility?

Visit www.adsa.dshs.wa.gov/pubinfo/housing/other for information on choosingoneofthedifferenttypesofhomesorfacilitieswhereapersoncanliveandgetcareservices.

IfthepersonwillbeusingMedicaid,thenursinghome,boardinghomeoradultfamilyhomemustbelicensedbyDSHSandmustacceptMedicaidpayments.

I want to find out what services are available for the elderly or persons with disabilities in my county. Where do I look?

Go to www.adsa.dshs.wa.gov/Resources/clickmap.htmandclickonyourcounty.You’llfindcontactinformationforyourlocalAreaAgencyonAgingandotherlocalorganizations.


Caring for Adults Who Are Aging or Disabled


Who do I talk to about problems encountered in applying for or receiving DSHS services?

Contact DSHS’s Constituent Relations Office at:DSHS Constituent ServicesP.O. Box 45130Olympia, WA 98504-51301-800-737-0617

Administration’s Constituent Relations OfficesChildren’s Administration:ForreviewofconcernsregardingagencyactionsinChildProtectiveServices,fostercareandadoptioncases.Pleasehavethechild’snameaswellastheparent’swheneverpossible.1-800-723-4831,orP.O.Box45701,Olympia,WA98504.

Community Service Division (CSD): For questions regarding cash, food, childcareormedicalassistanceprograms,WorkFirst,orconcernsregardinglocalCommunityServicesOfficesorCSDcustomerservicecallcenters.1-800-865-7801.

Division of Child Support:Forquestionsregardingchildsupportissues.Please have the DCS case number or social security number and names of both parentswheneverpossible.1-800-457-6202,orP.O.Box9162,Olympia,WA98507-9162.

HealthandRecoveryServicesAdministration:ForquestionsaboutMedicaidcoverage,HealthyOptionsandMedicaidPolicy,1-800-562-3022.

How do I report welfare fraud?

Ifyoususpectorhaveknowledgeofwelfarefraud,reportitbyusingoneofthesemethods:

•Callthewelfarefraudhotlineat1-800-562-6906

•Usetheonlinecomplaintformatwww.dshs.wa.gov/fraud

•MailawrittencomplainttoWelfareFraudHotline,P.O.Box45817,Olympia,WA98504-5817

•Faxacomplaintto360-438-8140

How do I find information about DSHS Public Records?

Go to the DSHS Public Records page at www.dshs.wa.gov/pubdis.shtml.

Miscellaneous

Economic Services Administration: Community Services DivisionThe Community Services Division (CSD)operatesCommunityServicesOffices(CSOs)inmanydifferentneighborhoodsandareasthroughoutthestate.Youcanwritetotheaddressbelowforinformationand/ortofindoutwhatofficeyouneedtoworkwith.Pleaseincludeyourlocationorthelocationofyourfamily,yournameandidentifyinginformation,ifpossible.

DSHSCommunity Services DivisionP.O. Box 45440Olympia, WA 98504

Economic Services Administration: Division of Child SupportTheDivisionofChildSupporthasmultipleofficesineachregionofthestate.Ifyouhavethecontactinformationforthesupportenforcementofficeronyourchildsupportcase,writetothem.Ifyouareunsureofwhotocontact,writetotheaddressbelowtohelpdeterminewhichofficeyouneedtocontact.Pleaseinclude your name and location, the name of your child(ren), your DCS case numberandrelevantsocialsecuritynumbersifpossible.

Division of Child SupportP.O. Box 11520Tacoma, WA 98411

Ifyoudonothavephoneorinternetaccess,youcanwritetomaintaincontactwithyoursocialworker,findoutinformationregardingyourcase,askaboutservices,orrequestapplicationsforservices.YoucanalsowritetoConstituentRelations(seepage18)regardingservicesinanyDSHSadministration.

Children’s Administration: Division of Children and Family ServicesItisimportanttomaintaincontactwithyoursocialworker.Ifyoudonothavetheircontactinformationorareunsureofwhotospeakwith,youmaywritetotheregionalofficenearestyourhomeandtheycandirectyourlettertotheappropriateoffice.Pleaseincludeyournameandcontactinformation,andthechildorchildren’sname(s).


Mailing Addresses

Region 1: Spokane Region1313N.AtlanticSt., Suite 2000Spokane,WA99201

Region 2: Yakama Region1002North16thSt.,3rdfloorYakima,WA98909

Region 3: Everett Region840NorthBroadwayBldg.A, Suite340Everett, WA 98201

Region 4: Seattle Region100 West HarrisonSouthTower,Suite100Seattle, WA 98119

Region 5: Tacoma Region1949SouthStateSt.,3rdfloorTacoma, WA 98405

Region 6: Olympia Region6860CapitolBlvd.,Bldg.2P.O.Box45715Tumwater,WA98504


Appendix: Crisis numbers to help access public mental health services

ListedbelowaretheMental Health Division Regional Support Networks (RSNs)foreachcounty.Callthephonenumberforyourcountytofindoutaboutavailableservices.

AdamsCounty(NorthCentralWashingtonRSN) 509-288-5611(cancallcollect)

AsotinCounty(GreaterColumbiaBehavioralHealthRSN) 1-888-475-5665

BentonCounty(GreaterColumbiaBehavioralHealthRSN) 1-800-783-0544

ChelanCounty(Chelan-DouglasRSN) 1-800-852-2923

ClallamCounty(PeninsulaRSN) EastCounty:360-452-4500 WestCounty:360-374-5011

ClarkCounty(ClarkCountyRSN) 1-800-626-8137

ColumbiaCounty(GreaterColumbiaBehavioralHealthRSN) 1-866-382-1164

CowlitzCounty(SouthwestRSN) 1-800-803-8833

DouglasCounty(Chelan-DouglasRSN) 1-800-852-2923

FerryCounty(NortheastWashingtonRSN) 1-800-767-6081

FranklinCounty(GreaterColumbiaBehavioralHealthRSN) 1-800-783-0544

GarfieldCounty(GreaterColumbiaBehavioralHealthRSN) 1-888-475-5665

GrantCounty(NorthCentralWashingtonRSN) 509-765-1717(cancallcollect)or1-877-467-4303

GraysHarborCounty(GraysHarborRSN) 1-800-685-6556

IslandCounty(NorthSoundRSN) 1-800-584-3578


JeffersonCounty(PeninsulaRSN) EastCounty:360-385-0321or1-800-659-0321 WestCounty:360-374-5011 Afterbusinesshours:360-374-6271

KingCounty(KingCountyRSN) 1-866-427-4747

KitsapCounty(PeninsulaRSN) 360-479-3033or1-800-843-4793

KittitasCounty(GreaterColumbiaBehavioralHealthRSN) 509-925-9861or1-800-572-8122

KlickitatCounty(GreaterColumbiaBehavioralHealthRSN) 509-773-5801or1-800-572-8122

LewisCounty(TimberlandsRSN) 1-800-559-6696

LincolnCounty(NortheastWashingtonRSN) 1-800-767-6081

MasonCounty(Thurston-MasonRSN) 1-800-627-2211

OkanoganCounty(NorthCentralWashingtonRSN) 1-866-826-6191

PacificCounty(TimberlandRSN) 1-800-884-2298

PendOreilleCounty(NortheastWashingtonRSN) 1-800-767-6081

PierceCounty(PierceCountyRSN) 1-800-576-7764

SanJuanCounty(NorthSoundRSN) 1-800-584-3578

SkagitCounty(NorthSoundRSN) 1-800-584-3578

SkamaniaCounty(GreaterColumbiaBehavioralHealthRSN) 509-427-9488orcall911

SnohomishCounty(NorthSoundRSN) 1-800-584-3578

SpokaneCounty(SpokaneCountyRSN) 1-877-678-4428

StevensCounty(NortheastWashingtonRSN) 1-888-380-6823


This publication has been developed and produced by DSHS’ Planning Performance and AccountabilityAdministration(PPA)inpartnershipwithotherDSHSadministrationsandprograms.ThisisthesecondeditionofBeyondtheWalls.

Ifyouwouldlikeadditionalcopiesofthispublicationorifyouhaveinformationonservicesavailabletochildrenandfamiliesaffectedbyincarcerationthatyouwouldliketoshare,pleasecontact:

MiriamBearse Correctional Policy Analyst Planning, Performance and Accountability DepartmentofSocialandHealthServices,OlympiaWA 360-902-8250

ThurstonCounty(Thurston-MasonRSN) 1-800-627-2211

WahkiakumCounty(GreaterColumbiaBehavioralHealthRSN) 1-800-635-5989

WallaWallaCounty(GreaterColumbiaBehavioralHealthRSN) 509-524-2999

WhatcomCounty(NorthSoundRSN) 1-800-584-3578

WhitmanCounty(GreaterColumbiaBehavioralHealthRSN) 1-866-871-6385

YakimaCounty(GreaterColumbiaBehavioralHealthRSN) 509-575-4200or1-800-572-8122

DSHS22-1288(Rev.5/09)

Things to Remember...AcurrentclientabouttocallthelocalDSHSofficewillspeeduptheprocessbyhavingthisimportantinformationhandy:

• Name

• Dateofbirth

• Clientidentificationnumber

Ofcourse,ifyou’renotaclient,youwon’thaveanidentificationnumber.Youcanstillcalltoaskaboutavailableservices.

IfaDSHSclientwantsorneedstoshareinformationfromhisorherDSHScasefileswithanotherperson,anAuthorizationtoDiscloseRecordsformmustbecompletedandsigned.Acopyofthatformisonline at www.dshs.wa.gov/pdf/ms/forms/17_063.pdf.DSHSwillverifythesignaturepriortoreleasinganyinformation.

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