a guide to revising pacu documentation record

9
amO m Jab m Irm m- i n~s ILl LIB ~11 Ib ~ Guide to Revising the Postanesthesia Care Unit Documentation Record SOPHIE RYBAK RN PAM BUSH BScN RN The environment of the PACU is changing rapidly as are the standards protocols and requirements of documentation. Nursing care activities must be captured in a timely accurate and efficient manner that reflects the standards of care and quality practice while reducing the amount of actual writing required. This article review s the available literature and defines a process to guide one through the revision of a documentation record. 9 1999 by American Society of PeriAnesthesia Nurses. HE STAFF of a progressive PACU in a 700-bed tertiary care Canadian academic health sciences center recognized that the docum en- tation record had not kept pace with their profes- sional nursing practice. The unit staff had a strong quality improvement philosophy. 1 The shift to unit-based continuous quality improvement 2 and the implementation o f unit councils resulted in the development of new standards of care and the unit staff taking a more active role in the change process. The purpose of this article is to outline the process used to develop a documentation record that supports professional nursing practice and adheres to legislative requirements. In Ontario, provincial legislative requirements dictate that each hospital must adopt a workload measurement tool to accurately reflect the actual patient care hours used by the hospital. This documentation record facilitated capturing the nursing workload data. The PACU is a 20-bed unit, providing care to a wide variety of surgical specialities, excluding pediatrics, cardiac surgery, and outpatients. The average census is 650 patients per month, with lengths of stay varying from 30 minutes to 48 hours. The unit also functions as the critical care overflow area when the intensive care unit is full. The PAC U is staffed 24 hours a day, 7 days a week, solely by professional registered nurses. The nurs- ing staff recognized that the documentation record was no longer meeting the needs of the quality- focused unit, which operated within a professional nursing practice model. The document was a 1-page record with the intraoperative anesthesia record on the reverse side. The PACU nursing staff wanted a more user-friendly, all-inclusive document that reflected the unit standards of care and quality practice, while reducing the amount of actual writing required. As part of the quality improvement process, the documentation was reviewed, and many inconsis- tencies were found in the charting methods. Stan- dard abbreviations and definitions were not used, Sophie Rybak, RN, is a Clinical Nurse and Pam Bush, BScN, RN, is Clinical Services Manag er at The Ottawa Hospital , Civic Campus, Post Anaesthesia Care Unit, Ottawa, Ontario, Canada. Address correspondence to Sophie Rybak, RN, The Ottawa Hospital, Civic Campus, Post Anaesthesia Car e Unit , 1053 Carling Ave, Ottawa, Ontario, Canada, KI Y 4E9. 9 1999 by American Society o f PeriAnesthesia Nurses. 1089-9472/99/1405-0002503.00/0 Journal of PeriAnesthesia Nursing Vo114, No 5 October) , 1999: pp 251-259 251

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  • 5/21/2018 A Guide to Revising PACU Documentation Record

    1/9

    amO m

    Jab m Irm m- i n~ s

    I L l L I B ~ 1 1 I b ~

    G u i d e t o R e v i s i n g

    t h e P o s t a n e s t h e s i a C a r e

    U n i t D o c u m e n t a t i o n R e c o r d

    S O P H I E R Y B A K RN

    P A M B U S H BScN RN

    T h e e n v i r o n m e n t o f th e P A C U i s c h a n g i n g r a p i d l y a s a re t h e s ta n d a r d s

    p r o t o c o ls a n d r e q u i r e m e n t s o f d o c u m e n t a t i o n . N u r s i n g c a r e a c t i v i ti e s m u s t

    b e c a p t u r e d in a t i m e l y a c c u r a te a n d e f f i c i e n t m a n n e r t h a t r e f l e c ts t h e

    s t a n d a r d s o f c a r e a n d q u a l i t y p r a c t i ce w h i l e r e d u c i n g t h e a m o u n t o f a c t u a l

    w r i t i ng r e qu i r e d . T h i s a r t i c l e r e v i e w s the av a i lab le l i t e r a tu r e and de f ine s a

    p r o c e s s t o g u i d e o n e t h r o u g h t h e r e v i s io n o f a d o c u m e n t a t i o n r e c o rd .

    9 1 9 9 9 b y A m e r i c a n S o c i e t y o f P e r i A n e s t h e s i a N u r s e s .

    H E S T A F F o f a p r o g r e s s i v e P A C U i n a

    7 0 0 - b e d t e r t i a r y c a r e C a n a d i a n a c a d e m i c

    he a l th s c i e nc e s c e n te r r e c ogn iz e d tha t t he doc um e n-

    t a t i o n r e c o r d h a d n o t k e p t p a c e w i t h t h e i r p r o f e s -

    s iona l nu rs ing p ra c t i c e . The un i t s t a f f ha d a s t rong

    q u a l it y i m p r o v e m e n t p h i l o so p h y . 1 T h e s h i ft t o

    u n i t - b a s e d c o n t i n u o u s q u a l i t y i m p r o v e m e n t2 a nd

    the imp le m e n ta t ion o f un i t c ounc i l s r e s u l t e d in the

    d e v e l o p m e n t o f n e w s t a nd a r d s o f c a r e a n d t h e u n i t

    s t a f f t a k ing a m ore a c t ive ro l e i n the c ha n ge

    p roc e s s . Th e pu rp os e o f t h is a r t i c l e i s t o ou t l i ne the

    p r o c e s s u s e d t o d e v e l o p a d o c u m e n t a t i o n r e c o r d

    tha t s uppor t s p ro fe s s iona l nu rs ing p ra c t i c e a nd

    a dhe re s to l e g i s l a t ive r e qu i re me n t s . In O n ta r io ,

    p rov inc ia l l e g i s la t ive r e qu i re me n t s d i c t a t e t ha t e a c h

    h o s p i t a l m u s t a d o p t a w o r k l o a d m e a s u r e m e n t t o o l

    to a c c u ra t e ly r e f l e c t t he a c tua l pa t i e n t c a re hou rs

    us e d by the hos p i t a l . Th i s doc ume n ta t ion re c o rd

    fa c i l i t a te d c a p tu r ing the nu rs ing w ork loa d da ta .

    The PA C U i s a 20 -be d un i t , p rov id ing c a re to a

    w ide va r i e ty o f s u rg ic a l s pe c ia l i t i e s , e xc lud ing

    pe d ia t r i c s , c a rd i a c s u rge ry , a nd ou tpa t i e n t s . The

    a ve ra ge c e ns us i s 650 pa t i e n t s pe r mon th , w i th

    l e n g t h s o f s t a y v a r y i n g f r o m 3 0 m i n u t e s t o 4 8

    hours . The un i t a l s o func t ions a s t he c r i t i c a l c a re

    ove r f low a re a w he n the in t e ns ive c a re un i t i s fu l l .

    The PA C U i s s t a f fe d 24 hou rs a da y , 7 da ys a w e e k ,

    s o le ly by p ro fe s s iona l r e g i s t e re d nu rs e s . The nu rs -

    i n g s t a f f r e c o g n i z e d t h a t t h e d o c u m e n t a t i o n r e c o r d

    w a s n o l o n g e r m e e t i n g t h e n e e d s o f t h e q u a l i t y -

    foc us e d un i t , w h ic h ope ra t e d w i th in a p ro fe s s iona l

    n u r s i n g p r a c ti c e m o d e l . T h e d o c u m e n t w a s a 1 - p a g e

    re c o rd w i th the in t ra ope ra t ive a ne s the s i a r e c o rd on

    t h e r e v e r s e s id e . T h e P A C U n u r s i n g s t a f f w a n t e d a

    more u s e r - f r i e nd ly , a l l - i nc lu s ive doc ume n t tha t

    re f l e c t e d the un i t s t a nda rds o f c a re a nd qua l i t y

    p r a c t i c e , w h i l e r e d u c i n g t h e a m o u n t o f a c t u a l

    w r i t i ng re qu i re d .

    A s p a r t o f t h e q u a l i ty i m p r o v e m e n t p r o ce s s , t h e

    d o c u m e n t a t i o n w a s r e v i e w e d , a n d m a n y i n c o n s i s -

    t e nc ie s w e re found in the c ha r t ing me thods . S t a n -

    da rd a bb re v ia t ions a nd de f in i t i ons w e re no t u s e d ,

    Sophie Rybak, RN, is a Clinical Nurse and Pam Bush, BScN,

    RN, is Clinical Services Manager at The Ottawa Hospital, Civic

    Campus, Post Anaesthesia Care Unit, Ottawa, Ontario, Canada.

    Address correspondence to Sophie Rybak, RN, The Ottawa

    Hospital, Civic Campus, Post Anaesthesia Care Unit , 1053

    Carling Ave, Ottawa, Ontario, Canada, KIY 4E9.

    9 1999 by American Society o f PeriAnesthesia Nurses.

    1089-9472/99/1405-0002503.00/0

    Journa l o f PeriAnesthes ia Nurs ing Vo114, No 5 October), 1999: pp 251-259 251

  • 5/21/2018 A Guide to Revising PACU Documentation Record

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    5 R Y B A K A N D B U S H

    re su l t i ng in a va r i e ty o f i n t e rp re t a t ions o f w ha t w a s

    b e i n g d o c u m e n t e d . F o r e x a m p l e , p a i n w a s c h a r t e d

    in the g ra ph ic s po r t i on o f t he o ld r e c o rd , a nd on e

    m i g h t f i nd a c h e c k m a r k t o i n d i c a t e t h e p r e s e n c e o f

    pa in o r a 0 t o i nd i c a t e t he a bse nc e o f pa in . Th i s

    d i d n o t a l l o w a n o b j e c t i v e d e s c r i p ti o n o f t h e p a i n

    in t e ns i ty t ha t i s ne c e ssa ry fo r t he a sse ssme n t o f

    pa in a nd de t e rm ina t ion o f a na lge s i a e f fe c t. 3 A n-

    o t h e r e x a m p l e w a s c h a r t i n g c o n t i n u o u s b l a d d e r

    i r r i ga t ion a f t e r t r a nsu re th ra l r e se c t ion o f t he p ros -

    t a t e g l a nd ; a c he c kma rk ind ic a t e d tha t t he p roc e -

    d u r e w a s p e r f o r m e d b u t d i d n o t g i v e a d e s c r i p ti o n

    o f t he re tu rn . U nusu a l b l e e d ing o r c lo t ti ng w a s

    l a b o r i o u s l y d o c u m e n t e d i n t h e n u r s e s ' n o t e s .

    U n i t s t a f f a l so r e c ogn iz e d tha t a c ha nge in t he

    p a t i e n t c a r e d e l i v e r y s y s t e m w o u l d i m p a c t t h e

    d o c u m e n t a t i o n r e q u ir e m e n t s . P r i m a r y n u r s i n g w a s

    b e i n g i m p l e m e n t e d i n t h e P A C U a s t h e m o d e l o f

    pa t i e n t c a re de l ive ry to e nsu re t ha t e a c h pa t i e n t

    a d m i t t e d t o t h e u n i t w a s a s s i g n e d t o a p r i m a r y

    nu rse d u r ing the t e nu re o f t he i r st a y. The p r im a ry

    nu rse , i n c o l l a bo ra t ion w i th t he pa t i e n t , f a mi ly , a nd

    o t h e r h e a l t h c a r e t e a m m e m b e r s , w a s r e s p o n s i b l e

    fo r p l a nn ing , c oo rd ina t ing , a nd e va lua t ing the C a re

    re c e ive d by the pa t i e n t . The ide n t i f i c a t ion o f t he

    p r i m a r y n u r s e h a d t o b e i n c o r p o r a t e d i n t o t h e

    d o c u m e n t a t i o n r e c o rd .

    T h e P A C U s t a f f r e c o g n i z e d t h e n e e d t o d e v e l o p a

    p r o g r e s s i v e , a l l - i n c l u s i v e d o c u m e n t a t i o n r e c o r d

    tha t a c c u ra t e ly r e f l e c t e d the p ro fe ss iona l p ra c t i c e

    a n d s t a n d a r d s o f c a r e . A s m a l l c o m m i t t e e o f 3

    nu rse s w a s f o rm e d tO fa c i l i t a t e t he r e v i s ion a nd the

    imp le me n ta t ion p roc e ss . The f i r s t s t e p w a s to

    re v ie w the l i t e ra tu re fo r a r t i c l e s t ha t w ou ld gu ide

    t h e c o m m i t t e e t h r o u g h t h e p r o c e s s .

    LITERATURE REVIEW

    In r e v i e w ing the l i t e ra tu re , a numbe r o f a r t i c l e s

    w e re found re l a t e d to c r i t i c a l c a re a nd PA C U

    doc um e n ta t ion , bu t t he f low she e t s p re se n te d in t he

    l i t e ra tu re d id no t me e t t he i de n t i f i e d ne e ds o f t he

    un i t . The re w a s no d i r e c t ion /p roc e ss ou t l i ne d to

    gu ide the un i t t h rough the r e v i s ion . The re fo re , a

    d e c i s io n w a s m a d e t o d e v e l o p a p r o c e s s t h a t m i g h t

    se rve a s a gu ide l ine t o o the r s .

    I y e r4 b r i e f ly ou t l i ne d a nu mb e r o f l e ga l i s sue s i n

    r e l a t io n t o d o c u m e n t a t i o n , e m p h a s i z i n g t h e i m p o r -

    t a nc e o f u s ing a u tho r i z e d a bb re v ia t ions a nd c ha r t -

    i ng p rom pt ly . V o ig t e t a l3 s t r e sse d the impo r t a nc e o f

    s t a n d a r d iz e d d o c u m e n t a t i o n o f p a i n a s s e s s m e n t .

    T h e u s e o r a d d i t i o n o f a p a i n s c a l e w a s r e c o m -

    m e n d e d t o i m p r o v e t h e a s s e s s m e n t o f p a in a n d t h e

    e v a l u a t io n o f a n a lg e s i a. G r o e t h e 5 r e c o m m e n d e d

    f l o w c h a r t i n g t o r e d u c e d o c u m e n t a t i o n t i m e a n d

    ide n t i f ie d the ne e d fo r u t i l iz a t ion o f de f in i t ions . T he

    l i t e ra tu re p rov ide d u se fu l i n fo rma t ion : how e ve r , i t

    d id no t g ive d i r e c t ion to i n i t i a t e t he r e v i s ion

    p roc e ss .

    C o o p e r a ti o n a n d i n v o l v e m e n t f r o m a l l m e m b e r s

    o f t h e P A C U t e a m w e r e e s s e n ti a l t o s u c c e s s fu l l y

    d e v e l o p a n d i m p l e m e n t a n e w d o c u m e n t a t i o n r e c -

    o rd . Th i s w a s c on f i rm e d by A l l a n , 6 w ho s t r e sse d the

    i m p o r t a n c e o f i n v o lv i n g n u r s e s i n t h e c h a n g e

    p roc e ss a nd the i r ne e d to c r i t i c a l ly e va lua t e t he i r

    n u r s i n g p r a c t i c e . T h e P A C U n u r s e s w e r e i n c r e a s -

    i n g l y i n v o l v e d i n p a r t i c i p a t i v e d e c i s i o n - m a k i n g

    re l a t e d to pa t i e n t c a re , nu r s ing p ra c t i c e , a nd o the r

    p ro fe ss iona l i s sue s . The re w a s s t rong suppor t fo r

    re v i s ing the doc ume n ta t ion r e c o rd , be c a use i t w a s

    e v ide n t t ha t t he c u r re n t r e c o rd no longe r me t t he

    ne e ds o f t he un i t , bu t i t be c a me c l e a r t ha t t h i s

    w o u l d b e a l o n g a n d i n v o l v e d p r oc e s s .

    INFORMATION GATHERING

    A fte r t he l i t e ra tu re r e v i e w , t he ne x t t a sk o f t he

    c o m m i t t e e w a s t o g a t h e r i n f o r m a t i o n . M o r e t h a n

    h a l f o f t h e 1 8 te a c h i n g h o s p i t al s o f c o m p a r a b l e s i z e

    a c r o s s C a n a d a w h o w e r e c o n t a c t e d p r o v i d e d c o p ie s

    o f t h e ir P A C U d o c u m e n t a t io n r e c o r d s . T h e r e c o r d s

    r a n g e d i n l e n g t h f r o m 1 t o 4 p a g e s . M o s t r e c o r d s

    w e r e a c o m b i n a t i o n o f f lo w c h a r t s a n d n a r r a t i v e

    n o t es . M a n y i n c o r p o r at e d a p o s t a n e s t h e ti c r e c o v e r y

    sc o re i n to t he i r r e c o rd . Min ima l u se o f de f in i t i ons

    t o e n c o u r a g e s t a n d a r d i z at i o n o f d o c u m e n t a t io n w a s

    found . Th i s i n fo rma t ion w a s sha re d w i th a l l t he

    o t h e r P A C U n u r s e s , a n d f e e d b a c k w a s s o l i c i t e d

    f r o m t h e m t o d e t e r m i n e w h i c h f e a t u r e s o f th e p e e r

    re c o rds a s w e l l a s a ny o the r c ha ra c t e r i s t i c s t he y

    w ishe d to i nc o rpo ra t e i n to t he ne w re c o rd .

    O v e r t h e c o u r s e o f t h e r e v i s i o n , a f o r m a l p r o c e s s

    e vo lve d (Ta b le 1 ) . Th i s p roc e ss w a s u se d to gu ide

    t h e c o m m i t t e e . C o m m i t t e e m e m b e r s a s s i s t e d t h e

    s t a f f t o d e v e l o p a n d p r i o r i t iz e o b j e c t iv e s e m p h a s i z -

    ing the i n t e rna l a nd e x t e rna l va r i a b l e s a f fe c t ing the

    d o c u m e n t a t i o n r e c o r d . O b j e c t i v e s w e r e e s t a b l i s h e d

    to de ve lop a f l ow she e t t ha t no t on ly c o l l e c t e d

    c l in i c a l da ta , bu t a l so w a s suppo r t ive o f t he qua l i ty

    i m p r o v e m e n t a c t i v it i es , p r o f e s s i o n a l n u r s i n g p r a c -

    t i c e mode l , a nd l e g i s l a t i ve c ha nge s .

    T h e P A C U s t a f f w a s a c t i v e l y i n v o l v e d in t h e

    O n t a r i o P o s t A n a e s t h e t ic N u r s e s A s s o c i a t i o n a n d

    fe l t s t rong ly tha t t he S t a nda rds o f Pos t A na e s the s i a

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    R E V I S I N G T H E P A CU D O C U M E N T A T I O N R E C O R D 53

    T a b l e 1 . P r o c e s s f o r R e v is i n g a D o c u m e n t a t i o n R e c o r d

    1 . E s t a b l i sh a sm a l l , u n i t - b a se d co m m i t t e e .

    2 . D e ve l o p a c r i ti ca l p a t h w i t h re a l i s t i c t i m e f ra m e s .

    3 . R e v i e w t h e a va i l a b le l i te ra t u re a n d g a t h e r i n f o rm a t i o n

    f ro m p e e r h o sp i t a l s .

    4 . D e t e rm i n e o b j e c t i ve s a n d s e t p r i o r i t ie s f o r t h e r e v i s i o n

    ke e p i n g i n m i n d a n y i n t e rn a l a n d e x t e rn a l f a c t o rs t h a t

    m a y i m P a c t o n t h e re co rd .

    5 . D e t e r m i n e a m e t h o d o f c o m m u n i c a t i n g i n f o r m a t i o n

    a n d g a t h e r i n g i n p u t f r o m U n i t s t a f f a n d t h e D e p a r t m e n t

    o f A n e s t h e s i o l o g y .

    6 . D ra f t se ve ra l p o t e n t a l d o cu m e n t a t i o n r e c o r d s f o r

    r e v i e w by Staff .

    7 . S u b m i t f in a l d ra f t f o r p r i n t in g .

    8 . Fo l l o w yo u r h o sp i t a p o l i cy re g a rd i n g su b m i ss i o n t o

    t h e F o r m s C o m m i t t e e fo r a p p r o v a l .

    9 . D e v e l o p a u d i t to o l s t o d e t e r m i n e w h e t h e r t h e d o c u -

    m e n t a t i o n re co rd m e t t h e o b j e c t i ve s i d e n t i f ie d i n s t e p 4 .

    10 . Edu cate the PACU and surg ica l nurs ing u n i t s ta f f .

    1 1 . P i l o t t h e n e w re co rd .

    1 2 . E va l u a t e t h e re co rd u s i n g a u d i t t o o l s , a n d re v i se a s

    n e ce ssa ry .

    N u r s i n g P r a c t ic e 7 m u s t b e a d h e r e d t o a n d b e

    e v i d e n t i n t h e i r d o c u m e n t a t i o n . T h e c o m m i t t e e

    the re fo re ha d to be c ogn iz a n t o f t he se s t a nda rds

    du r ing the r e v i s ion p roc e ss .

    The PA C U ha d a ve ry a c t ive C on t inuous qua l i t y

    i m p r o v e m e n t c o m m i t t e e , w h i c h r e v i e w e d a n d d e -

    ve lop e d s t a nda rds o f c a re fo r t he un it . The c o n t inu -

    o u s q u a l i ty i m p r o v e m e n t c o m m i t t e e h a d r e c e n tl y

    d e v e l o p e d s t a n d a r d s f o r p u l s e o x i m e t r y m o n i t o r -

    i n g , t e m p e r a t u r e m o n i t o ri n g , a n d b l o o d p r e s s u r e b y

    a usc u l t a t ion . Th i s c o mm i t t e e r e que s t e d tha t the

    d o c u m e n t a t i o n r e c o r d r e f l e c t t h e s e n e w l y d e v e l -

    ope d s t a nda rds .

    T h e d o c u m e n t a t i o n c o m m i t t e e w a s d e l i n e a t i n g

    t h e o b j e c ti v e s , w h i l e p r i m a r y n u r s i n g w a s b e i n g

    in t roduc e d in to t he PA C U . Th i s pa t i e n t c a re de l iv -

    e r y s y s t e m a s s i g ns a p r i m a r y n u r s e t o d e v e l o p a

    p l a n o f c a r e f o r t h e p a t i e n t f r o m a d m i s s i o n t o t h e

    PA C U un t i l t he t ime o f d i sc ha rge . I w a s the goa l o f

    t h e u n i t - b a se d p r i m a r y n u r s i n g c o m m i t t e e t o e n s u r e

    t h a t t h e k e y p r i n c i p le s o f p r i m a r y n u r s i n g 8 w e r e

    m e t i n t h e d o c u m e n t a t i o n r e c o r d . T h e p r i m a r y

    n u r s i n g c o m m i t t e e w a n t e d t o f a ci l it a t e c o m m u n i c a -

    t i on a nd a c c oun ta b i l i t y . Spa c e w a s inc lude d on the

    re c o rd to i nd i c a t e t he p r ima ry a nd a ssoc i a t e nu r se s

    fo r t he pa t i e n t . A se c t ion w a s p rov ide d fo r t he

    p r ima ry nu r se t o d .e ve lop a c a re p l a n a s ne e de d .

    I n c l u d e d i n t h e g r a p h i c p o r t i0 n o f t h e d o c u m e n t a -

    t i on r e c o rd w a s a n a re a fo r t he nu r s ing s t a f f t o

    in i ti a l t o ind i c a t e t he g iv ing a nd re c e iv ing o f ve rba l

    re po r t s .

    I t w a s a n t i c i p a te d t h a t t h e p e n d i n g i m p l e m e n t a -

    t io n o f t he w o r k l o a d m e a s u r e m e n t t o o l w o u l d h a v e

    a n i m p a c t o n t h e r e c o rd . I n v i e w o f t h is , t h e

    r e v i s i o n o f t h e d o c u m e n t a t i o n r e c o r d w a s p u t o n

    h o l d . A f t e r t h e i m p l e m e n t a t i o n o f t h e w o r k l o a d

    m e a s u r e m e n t t o o l , a n u m b e r o f p a t ie n t c a r e a c t i vi -

    t i e s w e re i de n t i f i e d tha t w e re rou t ine ly pe r fo rme d

    b u t n o t d o c u m e n t e d o n t h e o l d r e c o r d . S o m e

    e x a m p l e s w e r e m o u t h c a r e . r e p o s it i o n in g , r e a p p l i -

    c a t ion o f w a rm b la nke t s , a nd re po r t ing a c t iv i ty

    b e t w e e n n u r s e s. T h e c o m m i t t e e w a n t e d t o i n c o r p o -

    ra t e a l l o f t he se a c t iv i t i e s i n to t he ne w re c o rd .

    T h e P A C U n u r s i n g s t a f f t o o k t h i s o p p o r t u n i t y

    to e xa mine c u r re n t d i sc ha rge p ra c t i c e s i n o the r

    PA C U s. The d i sc ha rge c r i t e r i a a nd sc o r ing tha t

    w e r e i n u s e w e r e r e v i e w e d , a n d i t w a s d e t e r m i n e d

    tha t t he y d id no t m e e t t he ne e ds o f t he un i t. The

    typ ic a l d i sc ha rge sc o r ing sys t e m inc lude d a sub je c -

    t i v e a s s e s s m e n t o f c o l o r b u t d i d n o t i n c l u d e o x y g e n

    sa tu ra t ion , t e mpe ra tu re , pa in , na use a , a nd vomi t -

    i n g. T h e n u r s i n g s t a f f w a n t e d m o r e p r o g r e s s i v e

    d i sc ha rge c r i t e r i a t ha t r e f l e c t e d the s t a nda rds o f

    c a re p rov ide d . A f t e r c onsu l t a t i on w i th t he Me d ic a l

    D i r e c t o r o f t h e P A C U , a n o b j e c t i v e r e c o v e r y s c o r e

    a n d d i s c h a r g e c r i t e r i a w e r e d e v e l o p e d . T h e n e w

    r e c o v e r y s c o r e i n c l u d e d a n a s s e s s m e n t o f o x y g e n

    sa tu ra t ion r a the r t ha n c o lo r . Te mpe ra tu re w a s in -

    c l u d e d t o e m p h a s i z e t h e i m p o r t a n c e o f n o r m o t h e r -

    m i a o n p a t i en t r e c o v e r y . A s t a n d a r d i z e d a s s e s s m e n t

    o f p a i n u s i n g a v e r b a l n u m e r i c a l s c o r e w a s i n -

    c lude d , a s w e l l a s a sc o r ing sys t e m fo r na use a /

    vomi t ing . Th i s r e c ove ry sc o re i s i nc lude d in t he

    g r a p h i c p o r t i o n o f t h e d o c u m e n t a t i o n r e c o r d .

    W i t h t h e w o r k l o a d m e a s u r e m e n t s y s t e m a n d

    p r i m a r y n u r s i n g w e l l u n d e r w a y , t h e c o m m i t t e e

    r e s u m e d t h e t a s k o f r e v i s i n g a n d d r a f t i n g t h e P A C U

    re c o rd . A se r i e s o f d ra f t s w e re de ve lope d a nd

    s h a r e d w i th t h e P A C U t e a m a n d t h e D e p a r t m e n t o f

    A n a e s t h es i a . F e e d b a c k w a s o b t a i n e d a n d r e v i s io n s

    m a d e . T h e r e s u lt i n g 4 - p a g e re c o r d F i g 1 ) w a s t h e n

    s e n t to t h e D e p a r t m e n t o f R e p r o g r a p h i c s f o r t y p e -

    se t t i ng a nd l a se r p r in t ing . A t t h i s po in t , i t w a s e a sy

    to move se gme n t s t o f a c i l i t a t e t he f l ow o f t he

    d o c u m e n t a n d t o m a k e c h a n g e s s u g g e s t e d b y t h e

    p r in t e r . The f ina l d ra f t w a s a ga in sha re d w i th t he

    D e p a r t m e n t o f A n a e s t h e s i a a n d t h e D i r e c t o r o f

    N u r s i n g f o r t h e i r i n p u t . T h e n e w d o c u m e n t a t i o n

    r e c o r d w a s t h e n s u b m i t t e d t o t h e H o s p i t a l F o r m s

    C o m m i t t e e f o r r e v i e w a n d a p p r o v a l .

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    54 R Y B K N D B U S H

    OTTAWACiViC HOSPITAL

    POST N ESTHESI C RE UNIT RECORD

    Date:

    Procedure:

    Reporting Anaesthetist:

    Primary Nurse:

    Associate Nurse(s):

    Time: From:

    IntitaL

    Initial:

    Position of Patient:

    [] Left ateral [] Right lateral [] Supine

    Type of Anaesthetic:

    [] General [] Spinal [] Epidural [] Local

    D Other

    Airway:

    [] None [] Endotracheal [] Nasotracheal

    [] Oralpharyngeal [] Nasopharyngeal

    Removed @ __ .h ou rs Removed by

    Oxygen:

    [] None required [] Mask [] Nasal Prongs

    [] Ven imask [] Non-Rebreathing Mask

    02 @ 1/min Fi02 @ %

    Ventilator Assist:

    ventilator type [] SIMV

    Rate /min Fi02 % TV __

    [] Semi Fowlers

    ]

    HOB @ degrees

    [] Regional [] IV Conscious Sedation

    [] Laryngeal Mask [] Trachenstomy

    [] T-piece [] Trach Hood

    [] Assist/Control O CPAP

    PEEP PS__

    Equipment:

    [] Pulse Oximeter

    [] EKG Monitor; Rhythm

    CI Arterial line [ ] ft. side Cl it. side

    [] CVP line [] rt, side [] It, side

    [] PA catheter [] rt. side [] It. side

    [] Epidural; site

    [] CPM @ degrees

    [] Traction; site

    [] Forced Air Warming System

    [] Other

    Surgica Site:

    #1 Location Type Condition

    #2 Location Type Condition

    [] Peripad drainage

    Drains, etc.:

    [ ] Hemovac x , s ite [ ] Fo ley cathe ter; d rainage _ _ [ ] NG tube to

    [] Jackson Pratt x . site [] Suprapubic catheter; [] Irrigations; type

    [] Penrose; site drainage Return

    [] Chest tube x @ cm H20 suction [ ] I leoconduit ; drainage _ _ [ ] Cast; condi tion

    [] Fluctuation [ ] Bubbling [] Nephrostomy: [] rt. [] It, [] Packing; site

    [ ] C o lo s to m y /I le o st o m y s to ma d ra in ag e _ _ [ ] O th er :

    suction

    Comments on Admission:

    Primary Nursing Plan of Care:

    [] I.D, Check x4)

    Signature of Admitting Nurse RN

    [] Dr. OrdersChecked x2)

    Fig 1. Ott awa Civic Hospital Post Anaesthesia Care Unit Record. Reprinted w ith permission from t he Civic Campus of the Ott awa

    Hospital, Ot tawa , Ontario, Canada.

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    R E V I S I N G T H E P C U D O C U M E N T T I O N R E C O R D

    255

    RECOVERY SCORE:

    Level of Consciousness: 02 Saturation: Respiration:

    2 Awake 2 Sp02>- 2 on room air 2 Able o deep breath & cough

    1 Drowsy 1 Sp02->92 on oxygen 1 Limited breathing

    0 Unconscious 0 Sp02< 92 on oxygen 0 Requires irway support

    Circulation: Temperature: Nausea & Vomiting:

    2 BP+ 20 otpre-op 2 _>360C 2 Controlled

    1 BP + >20 ~ 40 of pre-op t -> 34 5 C < 30 C 1 Further reatment equired

    0 BP+ >40 otpre-op 0 < 34.5C g Uncontrolled

    Pain:

    2 Controlled 1 Further reatment equired 0 Uncontrolled

    Level of Consciousness

    Circulation

    Respiration

    02 Saturation

    Temperature

    Nausea & Vomiting

    Pain

    Total Score

    Blood 220

    Pressure 210

    20O

    190

    v

    (cuff)

    t

    ^ 170

    160

    150

    v

    I

    140

    (monitor) I 130

    I 120

    A 110

    100

    Pulse 9 90

    80

    70

    6O

    50

    40

    30

    Resp. Rate

    Oxygen

    02 Sat

    Temp

    Warm Blankets

    DB&C

    Pain Scale

    Nausea Vomiting

    Mouth Care

    Surgical Site

    Peripad

    Irrigations

    Turn Position

    Sensory Block

    Motor Block

    Pulse rt

    Pulse R.

    Verbal Response

    Pupils

    Arm Stmnglh

    Leg Btrenglh

    Reassured

    Report Given

    Report Received

    Initials

    ' ' ~! PRE-OP:

    l i l t

    I l l l l

    I I I I I

    I I I I I

    I I I l l

    I l f l l

    I IHI

    I l i l ~

    I l f l l

    J i l l

    a l i b i

    l l l l

    I I I I

    I I I 1~

    I l i l

    I I I l l

    l i l l ~

    I l i l

    I I I I i

    I I I 1~

    4S 0 ~ so ~s o i~ 3o

    iliRilHl

    i i i i i i i l i

    i i i i i i i i

    iiiiiii u ri u

    i i i i i i i n l i nmml l

    f l i l l l l ~ l l i i l l l

    . . . . . . . ~ l l O l l l l

    i i i i i i i H i t i i i n l

    . . . . . . . ~ l l i l l g l

    : : : : : : : : " ' ' l l l g l

    i i i i i i i ; ; i ~ ; i ; i

    : : : : : : : : I I I I l l I g l

    i i i J i i i i i i i i i i i i

    l i H i i H i U I I H I I H I

    [ :~ [ : : : ~ l l l l l i l

    T _ _ B P_ _ P _ _ R _ _

    15 ~ ~S IS

    Hli l i

    ;I

    IIID III

    II11 III

    ~IIM ~ III

    Illll HI

    I [ IH HI

    ~IIN HI

    , I ,n Ni

    ; : : : :

    Ul

    i i i i N i

    h i ,

    i i i i i i I I

    II

    . . . . . . II

    I I

    II

    i iJi i nl

    I l i l | I I

    i i i i i n l

    I l l l HI

    J llt

    : : : : : : : : :

    N mill

    . . . . . . . . . . . . . I l l: : : : : : : : i

    I I

    : : ; : : : : : :

    . . . . . . . . . . i l

    : : : : ; ; :

    I

    l i l

    : : : : : : : :

    l i U

    ii iiiJ I n

    l g l l l i l i

    ~ J J i i J i i i i t

    i

    i i i J i i H i i t i t B

    F ig 1 (c o n t ' d ) . O t ta wa C iv i c

    H o s p i ta l P o s t A n a e s t h e s i a

    Ca re Un i t Re c o rd . Re p r in te d w i th p e rm is s io n f ro m th e C iv i c Ca mp u s o f th e

    Ot ta wa Ho s p i ta l , O t ta wa , On ta r io , Ca n a d a .

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    2 5 6

    Time Medication Dose Route Signature Initial

    R Y B K N D B U S H

    Allergies: [] NKDA

    Medication Time

    Dose

    Init

    Medication Time

    Dose

    Inil

    [] IV/Epidural PCA

    [] Dressing at site changed. Initials

    [ ] EKG @ _ _ hours

    RN

    Medication Time

    Dose

    Init

    started at hours. Please see PCA Medicati on Administra tion Record.

    [] Epidural checked as per protocol. Initials RN

    [ ] X -ra y: ty pe : @ _ _ h ou rs

    Volume Time Down/ Volume

    Time Up Solution Additive TBA Site to Ward Infused Time Source s)

    Volume

    Total ntake (mls) TotalOutput (mls)

    Time FiO2 13H pOO~ p02 HC03 B.E O~Sat Vf Rate PEEP PS RR Time WBC Hgb Hc~ PIt INR PTT

    Time Na K CI Glu Ur Cr Ca CPK lime

    Date: Time: To:

    Comments on Discharge:

    Discharged by: RN Patient left unit al hours

    Fig 1 (cont d). Otta wa Civic Hospital Post Anaesthesia Care Unit Record. Reprinted with permission from the Civic Campus of the

    Ottawa Hospital, Ottawa, Ontario, Canada.

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    R E V I S I N G T H E P C U D O C U M E N T T I O N R E C O R D

    57

    L EEr - ,n o .

    Oerl

    Motor Block Scale:

    O. None moves knees, eet and hips.

    1. Partial able o bend knees.

    2. Complete does not move eel or knees

    Surgical Site:

    D Dry

    So Scant amoun

    Sm Sma amount

    M Moderate mount

    LG Large amount

    PainScale:

    0-3 Miid Pain

    3-7 Mode~le

    7-10 Sovem

    Puripad:

    D Dr/

    S Scanl

    mount

    (< 1

    nch

    stain)

    L Light amount (>1 , 4,

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    258 R Y B A K A N D B U S H

    ED U C A T IO N , P ILOT, A N D FEED BA C K

    O n c e t h e d r a f t d o c u m e n t a t i o n r e c o r d w a s r e -

    c e i v e d f r o m R e p r o g r a p h i c s , g u i d e li n e s w e r e d e v e l -

    o p e d t o f a c i l i ta t e t h e c o m p l e t i o n o f t h e n e w d o c u -

    m e n t a t i o n r e c o r d . T h e c o m m i t t e e m e m b e r s

    u n d e r t o o k o n e - o n - o n e e d u c a t i o n o f t h e 2 8 P A C U

    sta f f nu r se s t o r e v i e w the r a t i ona l e a nd p r inc ip l e s

    b e h i n d t h e n e w d o c u m e n t a t i o n r e c o r d , a s w e l l a s

    p r o p e r d o c u m e n t a t i o n p r o c e d u r e s . T h i s p r o c e s s

    t o o k a p p r o x i m a t e l y 1 m o n t h t o c o m p l e t e .

    A n imp le me n ta t ion da t e w a s se t t o d i s t r i bu t e t he

    n e w r e c o r d a n d b e g i n i t s u se . T h i s i n f o r m a t i o n w a s

    c o m m u n i c a t e d t h r o u g h m e m o s t o a ll n u r s in g u n i ts

    b e f o r e i m p l e m e n t a t i o n . T h e c l i n i c a l n u r s e e d u c a -

    to r s a ss igne d to t he su rg i c a l nu r s ing un i t s a ssume d

    re spons ib i l i t y fo r i n fo rmin g the i r s t a f f a bou t t he

    re c o rd a nd i t s i n t e rp re t a t i on . A p i lo t o f 3 t o 4

    m o n t h s w a s p l an n e d f o r t he P A C U n u rs e s to

    b e c o m e f a m i l i a r a n d c o m f o r t a b l e w i t h t h e n e w

    r e c o r d . T h i s w o u l d a l s o a l l o w e n o u g h t i m e t o

    d e t e r m i n e a n y n e c e s s a r y i m p r o v e m e n t s o r d e l e -

    t i ons t ha t w ou ld be r e qu i re d to t he p i lo t r e c o rd

    be fo re t he a n t i c ipa t e d f ina l p r in t ing .

    D ur ing the p i lo t pha se , a b inde r w a s p r ov ide d fo r

    P A C U s t a f f a n d a n e s t h e s i a s t a f f t o c o m m u n i c a t e

    a n y c o m m e n t s , c o n c e r n s , c o n s t r u c t i v e c r i t i c i s m s ,

    a n d s u g g e s t i o n s f o r i m p r o v e m e n t , w i t h t h e i n t e nt t o

    re v ie w the se a t t he e nd o f t he p i lo t pha se . The

    c o m m e n t s w e r e t a k e n i n t o c o n s i d e r a t i o n w h i l e

    re v i s ing the doc ume n ta t ion r e c o rd .

    EV LU T ION

    To e va lua t e t he nu r s ing p ra c t i c e a nd s t a nda rds ,

    a u d i t t o o l s w e r e d e v e l o p e d . F o r e x a m p l e , t h e

    s t a n d a rd f o r m o n i t o r i n g o f b l o o d p r e s s u r e s b y

    a usc u l t a t i on w a s a ud i t e d w i th bo th the o ld a nd ne w

    r e c o r d s. T h e r e v i s e d s t a n d a rd o f c a r e f o r b l o o d

    p r e s s u r e m o n i t o r i n g r e q u i r e s c o m b i n a t i o n b l o o d

    pre ssu re s by a usc u l t a t i on a nd pa lpa t ion r a the r t ha n

    t h e p a s t p r a c t i c e o f b l o o d p r e s s u r e b y p a l p a t i o n

    o n ly . A n i n c r ea s e i n c o m p l i a n c e b y 2 0 w a s f o u n d

    w i th the ne w re c o rd .

    T h e p r o v i s i o n o f d e f i n it i on s o n t h e d o c u m e n t a -

    t i o n r e c o rd h a s h e l p e d e n s u r e c o n s i s t e n c y i n d o c u -

    m e n t a t i o n p r a c t i c e s . F o r e x a m p l e , a v e r b a l p a i n

    sc a l e ha s be e n inc o rpo ra t e d in to t he g ra ph ic po r t i on

    o f t he ne w re c o rd to s t a nda rd i z e pa in a sse ssme n t . A

    de f in i t i on ha s a l so be e n de ve lope d to de sc r ibe the

    re tu rn o f i r r i ga t ion f lu id by u s ing a s imp le c od e tha t

    i s c ha r t e d unde r I r r i ga t ions i n t he g ra ph ic se c t ion o f

    the ne w re c o rd , u s ing the c ode s p rov ide d in t he

    l e ge nd unde r B la dde r I r r i ga t ions . Th i s ha s r e duc e d

    d o c u m e n t a t i o n t i m e a n d i m p r o v e d c o n s i s t e n c y i n

    c ha r t i ng . The a ud i t p roc e ss ha s c on f i rme d the se

    f indings.

    T h e P A C U P r i m a r y N u r s i n g C o m m i t t e e d e v e l -

    ope d a n a ud i t t oo l t o mon i to r c on t inu i ty o f c a re

    b a s e d o n t h e n e w d o c u m e n t a t i o n r e c o rd . T h i s a u d i t

    i s in p rog re ss , a n d i t a ppe a r s t ha t t he r e v i se d r e c o rd

    suppor t s c on t inu i ty o f c a re , spe c i f i c a l ly th rough the

    u s e o f t h e ca r e p la n . S o m e e x a m p l e s o f w h a t m i g h t

    be inc lude d in t he c a re p l a n inc lude spe c i a l ne e ds o f

    the pa t i e n t ( i e , pos i t i on ing , p ro s the t i c de v ic e s ,

    l a ngua ge in t e rp re t a t i on ne e ds , spe c i f i c c u l tu ra l

    ne e ds) a nd the a c tua l p l a n o f c a re fo r t he pa t ie n t .

    T h e n e w d o c u m e n t a t i o n r e c o r d m o r e a c c u r a t e l y

    re f l e c t s t he c a re be ing p rov ide d . Th i s ha s be e n

    c on f i rme d by a n inc re a se i n t he pa t i e n t c a re hou rs

    i d e n t i f i e d i n t h e w o r k l o a d m e a s u r e m e n t s y s t e m

    a f t er i m p l e m e n t a t i o n o f t h e n e w d o c u m e n t a t i o n

    re c o rd . F ina l ly , t he c ha r t i ng t ime ha s be e n re duc e d

    b y d e c r e a s i n g t h e a m o u n t o f h a n d w r i tt e n i n f o r m a -

    t ion a nd re p l a c ing i t w i th s t a nda rd i z e d , ob j e c t ive

    f low c ha r ti ng , w h i l e me e t ing l e ga l r e qu i re me n t s .

    S U M M R Y

    T h e r e v i s io n o f t h e d o c u m e n t a t i o n r e c o r d h a s

    p r o v i d e d t h e c o m m i t t e e w i t h a n o p p o r t u n i t y t o

    l e a rn a bou t t he c ha nge p roc e ss a nd the c ha l l e nge o f

    w o r k i n g w i t h l a r g e g r o u p s. O v e r t h e c o u r s e o f t h e

    re v i s ion , a fo rma l p roc e ss e v o lve d (Ta b le 1 ), w h ic h

    w a s u s e d t o g u i d e t h e c o m m i t t e e . T h e p r o c e s s t h a t

    w a s f o l l o w e d h a s r e s u lt e d i n a p r o g r e s s i v e m o d e r n

    d o c u m e n t a t i o n r e c o r d u n l i k e a n y o f t h o s e p r o v i d e d

    by pe e r hosp i t a l s o r pub l i she d in t he l i t e ra tu re .

    A s a p r o f e s s i o n a l s t a f f i n v o l v e d i n d e c i s io n

    m a k i n g a n d s e e k i n g a c c o u n t a b i l i ty a n d a u t o n o m y ,

    t h e r e w a s n o q u e s t i o n t h a t t h e P A C U t e a m h a d t o

    pa r t i c ipa t e i n t he r e v i s ion p roc e ss . The PA C U

    nurse s i de n t i f i e d the ne e d fo r a p rog re ss ive doc u -

    me n ta t ion r e c o rd tha t a c c u ra t e ly r e f l e c t e d the h igh -

    q u a l it y c a r e p r o v i d e d i n th e P A C U . T h e c o m m i t t e e

    f a c il i ta t e d th e d e v e l o p m e n t a n d i m p l e m e n t a t i o n o f

    the r e v i s ion .

    The a spe c t s o f t he p roc e ss t ha t w e re pa r t i c u l a r ly

    impor t a n t w e re t he de t e rmina t ion a nd se t t i ng o f

    p r io r i t i e s fo r t he r e v i s ion , ke e p ing in mind a ny

    in t e rna l a nd e x t e rna l f a c to r s t ha t impa c t on the

    r e c o r d . E n s u r i n g o p e n c o m m u n i c a t i o n a m o n g t h e

    P A C U a n d D e p a r t m e n t o f A n a e s t h e s i a s t a ff f o s -

  • 5/21/2018 A Guide to Revising PACU Documentation Record

    9/9

    R E V I S I N G T H E P A C U D O C U M E N T A T I O N R E C O R D 59

    t e r e d p a r ti c i p a ti o n i n th e p r o c e s s a n d a c c e p t a n c e o f

    t h e f i n a l p r o d u c t .

    I n r e t ro s p e c t t h is p r o c e ss w o u l d h a v e b e e n

    f a c i li t a te d b y h a v i n g a s l ig h t l y l a rg e r c o m m i t t e e o f

    4 t o 5 m e m b e r s t o g a th e r a n d d i s s e m i n a t e i n f o r m a -

    t i o n t o t h e s t a f f . A c r i t i c a l p a t h w i t h d e f i n e d t i m e

    f r a m e s a n d a r e s p o n s i b l e p e r s o n i d e n t i f ie d w o u l d

    h a v e p r o v i d e d a ta r g e t a n d m a y h a v e h e l p e d t o k e e p

    t h e p r o j e ct f o c u s e d . K e e p i n m i n d t h a t a m a j o r

    r e v i s i o n o f a d o c u m e n t a t i o n r e c o r d c a n b e a 1 - t o

    2 - y e a r p r o c e s s a n d th a t s o m e o b s t a c l e s m a y b e

    e n c o u n t e r e d a l o n g t h e w a y . O n e o f th e g r e a t e s t

    o b s t a c l e s w a s c o m i n g t o c o n s e n s u s o n w h a t s h o u l d

    b e i n c l u d e d o r e x c l u d e d f r o m t h e r e co r d .

    ACKNOWLEDGMENT

    The authors thank Dr Jo Logan PhD RN Assistant Profes-

    sor Faculty of Health Sciences University of Ottawa and

    Kathleen Graham MN RN Clinical Director Su rgical Portfo-

    lio the Ottawa Hospital Civ ic Campus for their encourage-

    ment support and valuable expertise in the development of this

    article. The development o f the documentation record w ould not

    have been possible without the enthusiasm expertise and

    participation of the clinical nursing staff in the PACU of the

    Ottawa Hospital Civ ic Campus.

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    4. Iyer P: Thirteen charting rules to keep you legally safe.

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