a guide to completing your citi foundation application · if this is your first time accessing our...
TRANSCRIPT
A Guide to Completing Your Citi Foundation Application
Table of Contents 1. Resources .......................................................................................................................................................................... 2
2. Logging In to Your Account................................................................................................................................................ 3
3. Accessing your Application ................................................................................................................................................ 4
4. Completing your Application ............................................................................................................................................. 5
5. Application Features .......................................................................................................................................................... 5
6. Updating Organization and Contact Information .............................................................................................................. 7
7. Selecting Geographical Cities Served ................................................................................................................................ 8
8. Uploading the Required Documentation ........................................................................................................................ 11
9. Saving and Submitting your Application ......................................................................................................................... 12
10. Incomplete Applications ................................................................................................................................................ 13
11. Revising your Application .............................................................................................................................................. 13
12. Approved Requests ....................................................................................................................................................... 18
1. Resources
The Citi Foundation seeks to track the results of our investments so that we can assess our broader impact as a grant maker. This results-oriented approach is reflected in our Citi Foundation guidelines and application questions. For resources clearly explaining this framework, please see below.
Grant Guidelines
Please review the results we seek and examples of the investments we make in each of our focus areas to determine if your program aligns with the Citi Foundation's guidelines.
Guidelines
Program Results
For more information on the Citi Foundation’s results-oriented framework and additional guidance, please see below.
Results Framework Overview
Defining Direct Service Program Results
Defining Capacity Building Program Results
Defining Systems Change Program Results
Program Results Paths
Program Results Examples
By receiving the Invitation to Apply email, you have been invited by your Citi Relationship Manager to apply for a grant from the Citi Foundation. Please follow the directions below to access and complete the grant
application. If you require any assistance, please contact us at [email protected].
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2. Logging In to Your Account
In order to access your Citi Foundation account, visit http://citi.fluxx.io
If this is your first time accessing our portal, you will need to register your account. Please follow the directions below:
1. Click the “Reset or create password” link to register your account. You will be prompted to enter and submit
your email address. You will then be emailed a link that will direct you to a site to create your Citi Foundation
password.
2. Click the link provided in the email and enter the password that you would like to use.
All grants require a primary contact and a secondary/financial contact on the application. Only these two contacts from
an organization are able to make any edits to the application or subsequent reports.
a. If someone else at your organization needs an account to make edits, please email us
at [email protected] with this person’s name, title, and email address. In the body of
the email, please state that this will be the secondary contact for your application
b. If someone else at your organization only requires the ability to view the application or subsequent
reports, not make edits, please email us at [email protected] with this person’s
name, title, and email address, and state that this person requires view-only access. This account will
provide this individual with access to information and reports related to all grants that your
organization has received from the Citi Foundation.
Note: The system is accessible through any standard internet browser but please ensure that you are using the latest version of your browser. While it is not required, the system works best in Google Chrome. We encourage you to use Google Chrome if it is easily accessible.
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3. Accessing your Application
Click “Pending Applications” to access your pending grant application.
Any pending grant applications for your organization will appear on this page. If you have been invited to apply for multiple grants, please reference the grant request ID, circled below, to ensure you have identified the correct application.
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4. Completing your Application
Click the application that you would like to update to access it. From this view you will be able to see all pertinent information about your application.
To complete your application, click “Edit.”
In Edit mode, complete all necessary application fields. Please be aware that your session will expire after 30 minutes of inactivity. You are encouraged to always save any updates that you have made in the system before walking away to ensure that no information is lost due to a timeout.
Note: Only the Primary and Financial/Secondary Contact listed on the application will have the ability to edit. If either contact needs to be changed immediately, email us at [email protected] with the request ID of your application and the full name and email address of the new contact.
5. Application Features
As you complete your Citi Foundation grant application, please take note of the following application features.
A) Conditional Questions
There are a number of questions throughout the application that are dependent upon your response to a previous question.
For example, if you indicate that you have received funding from the Citi Foundation in the past, you will be prompted to provide additional information.
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If you selected “No,” you would not be prompted to provide additional information. Please ensure that you complete any additional conditional questions where applicable.
Note: If you are completing a Capacity Building & Planning or Systems Change application and you indicate that your program will include provision of services directly to individuals, you will be required to provide additional quantitative information about the number of individuals served and the results that they will achieve.
B) Locked fields
Some information in your application, including the Investment Type, Focus Area, and Amount Requested, were pre-determined by your Citi Relationship Manager and therefore cannot be edited. If you disagree with any of the pre-determined information in your application, please discuss this with your Citi Relationship Manager and reach out to us at [email protected].
C) Character limits
Some questions in the grant application have character limits that cannot be exceeded. If a question includes character limits, it will be indicated at the bottom of the field.
Once the character limit has been reached, you will not be able to continue typing.
Note: Some questions include guidance on the suggested length of your response but do not include a character limit. In these instances, please take note of the suggestion and limit your response in these cases.
D) Numerical and Currency Fields
Some fields throughout the application require that you enter a numerical response. If you enter a non-numerical value in these fields, your response will be converted to “0” upon saving. Please ensure that you enter numerical values where required.
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6. Updating Organization and Contact Information
It is important that the Citi Foundation have accurate contact information for your organization and the primary and financial/secondary contacts for this request. Please review the information currently on file for your organization. If this information is inaccurate or blank, follow the directions below to make any necessary updates.
The organization information on file will appear in a table on the application as demonstrated below. If the information is inaccurate or blank, click the blue hyperlink to update. This hyperlink will only appear by answering ‘no’ to the question “Is my organization’s contact information correct?”
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A pop-up will appear. Enter the updated information and click “Save.”
Note: The information that you have entered will not automatically update the information in the table. The Citi Foundation will update your information upon submission.
If your organization information is up-to-date please respond yes to the question, “Is my organization’s contact information correct?”
7. Selecting Geographical Cities Served
In Edit mode, click on the green plus “+” button in the top right corner.
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A window will open where you can search for and select the appropriate geographical area.
A search box is provided so that you may easily make your selection(s). In the search box, enter the name of the city. If the name of your city has multiple words, for example “San Jose,” you should enter the word that will limit the results to the greatest extent—in this case “Jose.” Only options that match your search criteria will be shown.
Select the name of the country/city and then click on the arrow (>) to move to the selection box. You may then use the search box to find and select any additional cities that will be served. If your city is not available, email us at [email protected] and we will add it to the list.
Click the “ADD” button to add all of your selections.
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A second window will open where you are required to allocate the percentage of the grant amount that will impact each county. Drag the bar beneath each country to identify the appropriate percentage. The sum of your selections must equal 100%.
To delete any of the geographical areas served that have been selected, hover over the entry that you would like to delete to show the delete icon.
A pop-up will appear asking you if you want to delete the post. Click “OK.”
You will need to revise your percentage allocation to ensure that it equals 100%.
Click “UPDATE PERCENTAGES” to save your allocation.
Click the icon to delete the entry.
Click the pie chart icon to revise
your percentages.
Click “UPDATE PERCENTAGES” to save your allocation.
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8. Uploading the Required Documentation
To upload documents to your application: Scroll to the “Application Documents” section at the bottom of your application. Click on the green plus "+" button in the top right corner.
Note: You may also upload this document when not in Edit mode.
In the new window, click the "Add files" button to access the file on your computer or drag the file into the window to select the appropriate documents.
Once the document is listed, select the appropriate document type to indicate which required or supporting document is being uploaded.
Click “Start Upload,” to upload the files to your application.
The Status will show 100% when it has been successfully attached. Close the window to return to your application.
Click here to select the files that you would like to add to your application.
Ensure that the appropriate document type is selected.
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9. Saving and Submitting your Application
Click “Save” to save the changes made to your application.
Once you have completed the application and uploaded the required documentation, click “Submit Application” to submit the application to your Citi Relationship Manager for review. All submitted applications will be sent to your Citi Relationship Manager for review before they are officially submitted to the Citi Foundation.
A pop-up will appear asking you to enter a note. You should NOT enter a note. Bypass this step by clicking “OK”.
You will receive a system generated email once the application has been submitted. The status of the application will also change and you will no longer be able to take any action but you can view the application in the “Submitted Applications” section of the grantee portal.
Do Not Enter Notes
Click the “Back” button to return to your list of pending applications.
The status of the request will change indicating that it has been sent to your Citi Relationship Manager for review. The status will continue to change as the request moves through the Citi Foundation review process.
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10. Incomplete Applications
You will not be able to submit an application if certain required questions are left unanswered or if required documenation is missing. A Compliance Warning will appear at the top after you try to submit the application.
Close the warning and scroll through the application. Alerts will appear below any section that is incomplete. Scroll through each section with an alert and answer all incomplete questions.
If required documentation is missing, scroll to the “Request Documents” section. A link for each required document that’s missing will appear above it. Click on the green plus "+" button next to each link to upload the documentation.
Note: You will not see the uploaded documents in the “Request Documents” section until after you have saved your application. The red link, however, will disappear once you have uploaded the document.
11. Revising your Application
If your Citi Relationship Manager or the Citi Foundation Program Officer requires additional information for your application, it will be sent back to you for revisions. The primary contact for your grant will receive an automated system email indicating that an item related to this request requires action. The application will return to the “Pending Applications” section of your grantee portal and an alert will indicate that there is a request requiring action.
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A) Reviewing Comments
When you access the application, requested updates will appear as “posts” next to the fields that require them.
Click the post to view the feedback provided to you.
B) Responding to Comments
Revisions must be made directly on the application. However, if necessary, you have the ability to respond to posts. To respond to a post, open the post and click “reply.”
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Enter your response in the open field and click “Save”.
Your response will be added to the post.
C) Entering New Comments
You can also post comments on fields where your Citi Relationship Manager or the Citi Foundation Program Officer has not already added a post. To leave a new comment, hover over the field on which you would like to comment to show a post icon. Click on the icon.
Enter your response.
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Upon clicking on the icon, a comment field will appear. Enter your comment and click “CREATE POST.”
Once a comment is entered, the post will remain visible on the form indicating where comments have been left. Please note that the icon may take a few moments to appear.
D) Changing or Deleting Comments
To change or delete a post, click “edit.” You will only be able to modify the comments you have saved.
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You will have the option to update your post and save it, as shown earlier, or delete. To delete, click the “Delete” button.
A pop-up will appear asking you if you want to delete the post. Click “OK.”
E) Saving and Resubmitting your Application
After you have made the necessary changes, click “Save” to save your updates.
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Click “Resubmit” to submit the application.
You will receive a system generated email once the application has been submitted. The status of the application will also change and you will no longer be able to take any action but you can view the application in the “Submitted Applications” section of the grantee portal.
12. Approved Requests
If approved by the Citi Foundation, the request will move to the “Approved” section of the grantee portal. This section includes a listing of all previous Citi Foundation grants to this organization.
Thank you.
If you require any assistance completing your grant application, please contact us at [email protected].
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