a fruitful integration between project and change management june 2014

© Changefirst Limited, all rights reserved

Presenters: Audra Proctor & Karen Thorpe-Reid

The fruitful integration of project and change management

© Changefirst Limited, all rights reserved 2014 changefirst.com 2

Audra ProctorDirector, Changefirst

Introducing our presenters

Karen Thorpe-ReidMD, Premier Change Consulting

In an organisation with a £37.5bn investment budget and responsible for

20,000 miles of track, correct project and change management is vital.

“Without the correct project management, you’re only minutes away from

crisis”, says David Higgins, Network Rail ex-Chief Executive in an interview

for Project Magazine(2013).


PMI: Pulse of the Profession – Enabling Organizational Change through Strategic Initiatives

64%

18% 18%

Highly Effective - Change Enablers

Minimally Effective

Moderately Effective

Few organisations are highly effective at change implementation


PMI: Pulse of the Profession – Organizational Agility

Minority of organisations are improving

SUCCESS WITH THE NEW INITIATIVES OVER THE PAST 2-3 YEARS

45%

55%

More successUnchanged or less success


Executive Leadership

Culture Misalignment

Resistance

Lack of process

Concurrent Change

Local Sponsorship

Biggest barriers to project success?


And, the costs are high!

Gartner:

“80% of all

technology projects

were not used in the

way intended or not

used at all six

months after

installation”

ZDNet Clegg, University of Sheffield

UK spending on IT per year (£ billion)

Estimated UK spending wasted (£ billion)

0

10

20

30

40

50

60

70

80

90


That’s why we saw a lot of Installation and not

full and sustained Implementation

How is this value gap closed?

Do the right programmes

Do programmes right

Build capability

Share knowledge

Time

Bu

sin

ess

Cas

e A

chie

vem

ent

Value Gap

Implementation

Installation


Changefirst – Change Management Maturity Levels

Building Change Capability over time – current state

Level 1: FOUNDATION

General Communication

and training

Level 2: LOCAL

Core Change management skills and process being

applied to key projects

Level 3: ORGANISATIONALMSP4NR applied

consistently with central / high performing BCMs

• building and deploying integrated change plans

• coaching and supporting project teams

Level 4: ENTERPRISE-WIDE

Digital and Non-digital framework of Business

Change learning and support available

across the organisation• E-learning &

Webinars • Master classes• CPD for BCMs

BCM Certified as internal PCI

Trainers

BCM certified as Advanced PCI

Practitioners

BCM Proficiency with e-change & real application

examples createdMSP4NR role

appropriatetraining to BCM,

Project Managers and SROs

MSP4NR awareness

sessions

Intranet - (Change Channel)

Examples of using

MSP4NR

SRO’s leading and tracking

people-centred change

Integrated BCM tools Processes

and tracking Role appropriate workshop content

for SRO, PM & BCMs


Aligned CM and PM processes


Tools – dynamically measure and prioritise people risks

Use the (limited) resources you

have to focus on managing your biggest people change risks!


Deep, blended learning and CPD for BCMs

Core/Foundation learning online ERP Online Case Study

Thriving through Change Practice Applying PCI®

Delivering Organisational Change

Exploring PCI®

Practitioner’s Application Workshop

Master Classes, expert coaching,


By Audience Capability building

Executives (SRO) Leading Change the NR way – RIGHT PROGRAMMES

• Managing Capacity & Demand

• Effective Change Sponsorship

• Tracking people centred change

BCM / PM / SME Applying MSP4NR – PROGRAMMES RIGHT

• People Centred Implementation methodology

• Integrated Planning, tools and measurement

• e-change cloud-based application

Business Leads &

Line Managers

Delivering Organisational Change – BUILD CAPABILITY

• Understanding MSP4NR

• Local Deployment

• Planning and tracking change

Building capability among other audiences


Any questions?


Case Study:

Managing Change the Network Rail way

Download now fromwww.changefirst.com/articles

In an organisation with a £37.5bn investment budget and responsible for 20,000 miles of track, correct project and change management is vital.

“Without the correct projectmanagement, you’re only minutes away from crisis”, says David Higgins, Network Rail ChiefExecutive in an interview for Project Magazine (2013).


e-change® The Enterprise Change Management Platform

Build change management plans

Enabling organizations to deliver projects successfully

www.changefirst.com/e-change

Learn a robust change process

Assess people change risks

Collaborate with team members


PCI Public Programme

8th & 9th July 2014, London

www.changefirst.com/pci-practitioner-public-programme

Learn how to use PCI and leave with a change plan.


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a fruitful integration between project and change management june 2014

Leadership & Management