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Page 1: A Fact Stiff competition among brands to stay ahead of the competition and build customer loyalty has virtually created a battle zone in the market at
Page 2: A Fact Stiff competition among brands to stay ahead of the competition and build customer loyalty has virtually created a battle zone in the market at

A

Fact

Stiff competition among brands to stay ahead of the competition and build customer loyalty has virtually created a battle zone in the market at least in the commercial media

Indiscriminate use of this medium resulting in unprecedented Marcom expenditure , is a big strains on your Group’s P & L.

Yet it would not have brought about justifiable ROI in terms of deliverables.

All these in the name of that “hard to pin down” Customer

Page 3: A Fact Stiff competition among brands to stay ahead of the competition and build customer loyalty has virtually created a battle zone in the market at

A typical scenario: Where your customers thinks it’s a trap and you think its an invitation

Page 4: A Fact Stiff competition among brands to stay ahead of the competition and build customer loyalty has virtually created a battle zone in the market at

Strategy Shift – Closed User Group

In contrast to explosive tactical media approach, we see a novel approach of reaching out to roughly a staggering 5 million plus potential individuals who belong to key targeted “communities” or groups in the market today.

Some of them, have been identified based on their strategic importance to the society, their contribution to the economy and more importantly their usefulness to the consumer brands.

We are already engaged in discussions with key State Sector agencies to launch a multi-faceted welfare program that will touch the lives of these individuals and millions of their households in many ways that one

Page 5: A Fact Stiff competition among brands to stay ahead of the competition and build customer loyalty has virtually created a battle zone in the market at

The Nucleus StrategyTo build brand relationships between you and the consumer and help establish a long term product loyal segment for your business

A membership drive to build a loyal customer base

Page 6: A Fact Stiff competition among brands to stay ahead of the competition and build customer loyalty has virtually created a battle zone in the market at

Merchants and the Customer Groups are identified strictly on the program’s operational model

Presently selected group/s

Public Sector employees

Migrant Worker Community

Farmer Community

Apparel Sector workforce

Govt. Pensioners

Page 7: A Fact Stiff competition among brands to stay ahead of the competition and build customer loyalty has virtually created a battle zone in the market at

Nucleus Privilege ensures a win-win situation for merchants and customers alike

Merchants are required to offer a different mechanism that will attract and retain membership towards the brand.

Least of all a price advantage – this is possible due to the negligible customer acquisition cost incurred under this program

From a customer point of view there will be no better place than yours as they are considered special and wanted and they can get a better deal

With Nucleus there is no room for your competitor!

Page 8: A Fact Stiff competition among brands to stay ahead of the competition and build customer loyalty has virtually created a battle zone in the market at

Just take a look at the prospective base

Target Sector Potential Base

Sri Lanka Apparel (ongoing) 350,000

Farmer Community1,500,000

Public Sector 1,500,000

Pensioners 500,000Migrant workers

1,700,000

Page 9: A Fact Stiff competition among brands to stay ahead of the competition and build customer loyalty has virtually created a battle zone in the market at

Benefits from participation

Your association with a national program endorsed by the Government*** - recognised | privilege to carry | one and only

Be among the first to migrate to Sri Lanka’s next generation Smart Card Technology (NFC) on customer relations and loyalty concepts

Fully integrated loyalty technology backed by Mobitel – the national telecommunications solutions provider

Unrestricted opportunity for innovative cross promotion and integration with other partner merchants’ activation initiatives

Opportunity to tap the internal customers of partner merchants

Page 10: A Fact Stiff competition among brands to stay ahead of the competition and build customer loyalty has virtually created a battle zone in the market at
Page 11: A Fact Stiff competition among brands to stay ahead of the competition and build customer loyalty has virtually created a battle zone in the market at

Criteria for merchant partnership

Should have a wide product category in the following categories: Consumer durables, household goods, utilities and appliances,

Daily essential commodities, Health care products, services and facilities, social and family health security facilities and medical, telecommunications, transport, personal product and transport, Banking , IT

Should have an island wide network of branches or authorized agents

Should be able to sign contract for a minimum period of 3 years

Have in place an in-house IT systems or network to facilitate the program

Page 12: A Fact Stiff competition among brands to stay ahead of the competition and build customer loyalty has virtually created a battle zone in the market at

On going Privilege partnership

Sri Lanka

’s Fir

st

Page 13: A Fact Stiff competition among brands to stay ahead of the competition and build customer loyalty has virtually created a battle zone in the market at

Our Merchant Network for the Apparel sector

Page 14: A Fact Stiff competition among brands to stay ahead of the competition and build customer loyalty has virtually created a battle zone in the market at

For Inquiries

Jumar Preena Nimashi Wickramaratne 0715 272722 071 229 2000

[email protected] | [email protected]

Web: www.ch17.lk