a continuity housing webinar: the state of readiness in the private sector – a train wreck in...
TRANSCRIPT
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A Continuity Housing Webinar:The State of Readiness in the Private Sector
– A Train Wreck in 2015 . . . What That Means to You
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Continuity Housing
State of Readiness in the Private Sector:
A Train Wreck in 2015…What that Means to You.
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Bo Mitchell
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Ohhh
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What Do YOU
Do
Right NOW
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You Aren’t
Prepared
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You Aren’t Prepared• Legally• Operationally• Morally:
To Protect Your Organization’s Family
of Employees
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Continuity Housing
State of Readiness in the Private Sector:
A Train Wreck in 2015…What that Means to You.
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Bo Mitchell
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Bo Mitchell911 Consulting
President
Police Commissioner (Ret.)
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Bo Mitchell911 Consulting
President
Police Commissioner (Ret.)
Certified Emergency Manager
CEM, CPP, CBCP, CHS-V, CSI-ML, HSEEP, IAC, MOAB, CHSP, CHEP, CSHM, CESCO, CHCM,
CFC, CIPS, CSSM, CSC, CAS, TFCT3, CERT, CMC
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Expert Consultant
• Landmark Legal Cases• Expected Settlements:
$1 Billion Each• “Failure to Plan”• “Failure to Train”
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911 Consulting Clients
•GE HQ•Subway HQ•Hyatt HQ•MasterCard HQ•Rolls Royce HQ
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911 Consulting Clients
•4 Colleges &
Universities•25 Secondary
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37High Rises
Nationwide
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37 High Rises
•San Fran•Detroit•Chicago•Atlanta
•Boston•Seattle•Phila•NYC•KCMO
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Waldorf=Astoria NYC
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1 WTC 7 WTC
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Continuity Housing
State of Readiness in the Private Sector:
A Train Wreck in 2015…What that Means to You.
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POP QUIZ
Emergency Plan?
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Emergency Planning in US
30%-80% SAY They Have an Emergency
Plan
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BP
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Costa Concordia
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Fukushima Daiichi
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Denial
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EmergencyActionPlan?
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POP QUIZ
500 +Plans Reviewed
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POP QUIZ
OSHA Compliant?
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POP QUIZ
OSHA Compliant:
ONE!
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Continuity Housing
State of Readiness in the Private Sector:
A Train Wreck in 2015…What that Means to You.
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Our Belief SystemNo Longer
Applies afterBoth Crashes:
9/11 & 2008
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The Disconnect
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The Disconnect
•Em Services Assume Corps are Prepared.
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The Disconnect
•EM Services Assume Corps Are Prepared.
Wrong!
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The Disconnect• E.S Assume Corp are
Prepared. Wrong!
•Corps Assume E.S. Will Do All the Response Work
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The Disconnect
• E.S Assume Corp Are Prepared. Wrong! •Corps Assumes E.S. Will
Do All the Response Work.
Wrong!
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The Disconnect• E.S. Assume Corps are Prepared. Wrong! • Corps Assume E.S. Will Do All the
Response Work. Wrong!
•Train Wreck
on Nat’l Scale
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CorpsConvinced: US Cavalry
Will Save Us
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Corp Readiness:State of the Art
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Emergency Plan?
•Called DR?•About Data?•Called EAP?•All Hazards?
• Trained Annually?•ALL
Employees?•OSHA
Compliant?
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EmergencyActionPlan?
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Administrators
“If We Need Help, We’ll Dial 911. They’ll Fix Our Problem.”
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Emergency Services
Readiness:State of the Art
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Municipalities:FunctionallyBankrupt for
20 Yrs
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Especially:
2008 Recession
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Manpowerin
Emergency Services
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Fire Officers
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Fire Officers
•All FOs: 1,103,300• 3.6% (‘10)•All-Time Hi: 2009•Lowest: Since ‘04
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Police Officers
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# of Local LEOs2008
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# of Local LEOs2008
•All LEOs: 765,246•‘00-’08 +8%•1:400
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# of Local LEOs
2011
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# of Local LEOs2011
•12,000 Fired•30,000 Unfilled•Down 5.5%•First Decrease: 25 Yrs.
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IACP Study
•85% $$$•98% Fcast
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Cutting?
•Special Teams•Training!!!•Supervisors•Patrol
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Nat’ Research
Council for Excellence in Government March 2004
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Only 26% of emergency responder officials say that they are
“adequately prepared” to react to a large-scale
emergency or terrorist threat
Source: Council for Excellence in Government (CEG) survey, March 2004
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65% of emergency responder officials say that they are “only somewhat
prepared”
Source: Council for Excellence in Government (CEG) survey, March 2004
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The Disconnect
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DisconnectEmergency Services
1. “Corps prepare & train”
2. Since 9/11, all are well prepared & well trained”
3. “Protecting people is the highest priority”
Corps
1. “All we need to do is call 911”
2. “My Corp has a Robust EAP”
3. “Since 9/11, police, fire & EMS have the best of everything”
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Continuity Housing
State of Readiness in the Private Sector:
A Train Wreck in 2015…What that Means to You.
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America is a third-world
country when it comes to
emergency preparedness and crisis response
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Why?
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Biggest Threat
Denial
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Denial
“There cannot be a crisis next week. My schedule is already full.”
Henry Kissinger
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Assessment:Prvt Sector
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Assessment
You Are Not Going to Change
Emergency Services in Your
Jurisdiction!
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Assessment
So, You Have to Take
Responsibility to Get This Right.
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YOYO
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You’re On
YourOwn
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ConvinceCorp MgmtUS Cavalry
May Not Save Us
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US CavalryWill Be Late &Undermanne
d
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Solution
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Solution
1.Better Planning
2.Better Training
3.Exercises
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You’re On
YourOwn
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Why Better
Planning?
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CorpCompliance
Issues
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Emergency Planning
•Authorities•Who Is Covered•Responsible Party
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Why We Plan
OSHAis not a town in
Wisconsin.
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Required by
Federal Law
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OSHA
29 CFR 1910.34
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“Sections 1910.34 through 1910.39 apply
to workplaces in general industry
except mobile workplaces such as vehicles or vessels”
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Mandatory
1. OSHA Regulations
29 CFR 1910.38/.39• Emerg Action Plan• Fire Prevention Plan
2. State Fire Code
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OSHA
Every Employer in US
Shall Have EAP & FPP
Without Exception
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OSHA1. Em Team of Emps
2. Train Team
3. Train Emps
4. Command/Control/Communicate
5. Contractors & Visitors
6. Headcount System
7. Assembly Areas
8. SNPs
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Mandatory
State/City Fire Code
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Emergency Plan
Standard?
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SCOTUS
Only Courts Can Set/Adopt the Standards that
Juries Use to Judge YOU.
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NFPA
1600
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Standard
NFPA 1600:Recognized in Law by US Congress as
the Standard.
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NFPA 1600 Standard
•California•Florida
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59,000,000 Live in CA & FL
1 Out of 5 Americans
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New York City
•Most Robust Emergency Planning Law in the World
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New York City
•Most Robust Emergency Planning Law in the World
•Inspired by NFPA 1600
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DHS
Regs
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NFPA
1600
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Standard
& Poor’s
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S&P
Resiliency
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NFPA
1600
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NFPA 1600
•Congress•DHS•S&P
•FDNY•California•Florida•Juries
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So….
•OSHA: Shall Create/Train Plans•NFPA 1600: Contents: All Hazards
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All-Hazards Planning
This Is Not Your Father’s
Fire
Plan!
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All-Hazards Planning
Not Just:•Fire•Weather
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All-Hazards Plan: Shall 1. Emergency Team
2. Chain of Command
3. Visitors
4. Contractors
5. Civil Disturbance
6. Disabled
7. Headcounts
8. Evacuation
9. In-Building Relo
10. AAs
11. Fire
12. Bomb Threat
13. Medical Em
14. Security
15. Perimeter Access
16. Security Aft Hours
17. Chemical Spill: In
18. Chemical Spill: Out
19. Shelter in Place
20. Suspicious Pkg
21. Suspicious Person
22. Explosion
23. Structural Failure
24. Severe Weather
25. Elevator Em
26. Power Outage
27. Water/Phone Out
28. Air Quality
29. Em Shutdown
30. Earthquake
31. Flooding
32. Pipe Burst
33. CBRNE
34. Terrorism
35. Use of FEs
36. Training
37. Drills
38. Exercises
39. Search-Seizure
40. Weapons
41. Evac Maps
42. Em Contacts
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Your Plan???
1. Fire
2. Evacuation
3. Headcounts
4. Bomb
5. Chem Spill
6. Drills
7. Weather
8. Sus Pkg
9. Sus Pers
10.Pwr Out
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All-Hazards Plan: Shall 1. Emergency Team
2. Chain of Command
3. Visitors
4. Contractors
5. Civil Disturbance
6. Disabled
7. Headcounts
8. Evacuation
9. In-Building Relo
10. AAs
11. Fire
12. Bomb Threat
13. Medical Em
14. Security
15. Active Shooter
16. Hostage
18. Lockout
19. Suicide
20. Bullying
21. Perimeter Access
22. Security Aft Hours
23. Chemical Spill: In
24. Chemical Spill: Out
25. Shelter in Place
26. Suspicious Pkg
27. Suspicious Person
28. Explosion
29. Structural Failure
30. Severe Weather
31. Elevator Em
32. Power Outage
33. Water/Phone Out
34. Lockdown
35. Air Quality
36. Em Shutdown
37. Earthquake
38. Flooding
39. Pipe Burst
40. CBRNE
41. Terrorism
42. Use of FEs
43. Training
44. Drills
45. Exercises
46. Search-Seizure
47. Weapons
48. Evac Maps
49. Em Contacts
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Threats
4.1 MMWorkplace Injuries
AnnuallyDOJ
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Threats
2 millionWorkplace Violence
Annually
DOJ
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Threats
Every Day:
2 People Murdered
DOJ
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Threats
Every Hour
26 Rapes DOJ
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Threats
349,500
HazMat
SpillsNFPA
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Threats
HazMat Spills
• 800,000 Shpmnts Daily• 60,000 Spills Yearly
• Train-on-Vehicle Collision:
Every 90 minutesDOT & EPA
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Threats
10,000Sudden Cardiac
EventsAmerican Red Cross
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Threats
75,000,000Adults w This Condition
1 of 3 Americans
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Threats
4,690Workplace
DeathsOSHA
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Threats
111,500Structural Fires
NFPA
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Threats
1 Million Calls
to 911
Every DayNENA
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Who is
Covered?
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Who Is Covered?
1.Employees (OSHA)
2.All Occupants (Fire Code)
3.Contractors (OSHA)
4.Special Needs (ADA+)
5.Visitors (Prem Liability/FC)
6.New: DHS & S&P
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Responsible
Officer?
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Responsible Party?
CEOSCOTUS
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CEO: Responsible Party
•Civilly•Personally•Criminally
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CEO = Resp Officer
1.Does Your CEO Know This?
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CEO = Resp Officer
1.Does Your CEO Know This?
2.Shouldn’t They?
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CEO = Resp Officer
1.Does Your CEO Know This?
2.Shouldn’t They?
3.Wouldn’t You?
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Responsible Parties
•CEO•Trustees/Directors•Sr. Ops Personnel
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CEOs Indicted: 2015
•California: 2 Yr Prison Sentence•Pennsylvania: Indicted•NYC: Indicted
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Alfonso Prestia
5Aug15
The New York Times
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Why Better
Training?
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CorpsNotoriousFor UnderTraining
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We Don’t Rise to the Occasion…
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We Don’t Rise to the Occasion…
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We Don’t Rise to the Occasion.
We Sink to Our Level of Our Training
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Why We Plan & Train
•Great plans are a smart thing.
•Training is
everything.
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Training
Mandatory: OSHA
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TrainingMandatory: OSHA• Train All Personnel• In Classroom• Annually & At Hire
•“Qualified” Trainer
(by Exp, Trng)
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On-Screen Training
•Can Supplement
•Can Never Substitute
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Police /Fire /EMTs
are not the 1st responders
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Police /Fire /EMTs are not the 1st responders
Employees are the
1st responders
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Employees HateThis Stuff!
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Bull!
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National Research
85%Safety:
MOST Important
Issue at Work
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National Research
•85%• Safety: MOST Important Issue at Work• More Imp than:
»Wages»Leave»Sick Days»Overtime»Union
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Training
•Trained 24,000 Employees
•98.5% Confident
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98.5% Appreciation
•Took “Scary” out of Discussion
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98.5% Appreciation
• Took “Scary” out of Discussion
•Made Everyone Comfortable
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98.5% Appreciation
• Took “Scary” out of Discussion• Made Everyone Comfortable
•Empowered All
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Trainingis
Everything
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Cook County Fire
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Cook Co. Fire6 Dead
$4-5 Billion
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One Meridian Plaza
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1 Meridian Plaza
3 Dead$4 Billion
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First Interstate Bank
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1st Interstate1 Dead
$2 Billion
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Assessment
1.Better Planning
2.Better Training
3.Exercises
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Why Exercises?
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TTXTabletop
Exercises
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TTX
•Great Teaching•Great Selling
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TTX
•Insider•Outsider•Morning
•Senior Adminis-trators•Lessons Learned
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Solution
1.Better Planning
2.Better Training
3.Exercises
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What Do YOU
Do
Right NOW
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HDWSI
How Do We Sell
It?
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ROI?
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ROI
If We’re Never Hit, our ROI is Zero…
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ROI
If We’re Never Hit, our ROI is Zero…Thank
God!
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ROI• If We’re Never Hit, our ROI is
Zero…Thank God!
•If We Are Hit, Our ROI Is Measured in the 10s of Millions of $$$!
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ROI1.Protect Brand
2.Protect People
3.Protect CEO’s Posterior
4.Protect Productivity
5.Protect $$$
6.85% ID Safety
7.98.5 Love This Stuff
8. Bond Emps into Safety Culture
9. Build Emp Awareness
10. Knock Down Silos
11. Integrate Safety: Their Jobs
12. Instill Sense of Responsibility
13. Incr Emp Ownership
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Conclusions
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Continuity Housing
State of Readiness in the Private Sector:
A Train Wreck in 2015…What that Means to You.
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Our Belief SystemNo Longer
Applies afterBoth Crashes:
9/11 & 2008
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DisconnectEmergency Services
1. “Corps prepare & train”
2. Since 9/11, all are well prepared & well trained”
3. “Protecting people is the highest priority”
Corps
1. “All we need to do is call 911”
2. “My Corp has a Robust EAP”
3. “Since 9/11, police, fire & EMS have the best of everything”
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America is a third-world
country when it comes to
emergency preparedness and crisis response
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Assessment
You Are Not Going to Change
Emergency Services in Your
Jurisdiction!
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Assessment
So, You Have to Take
Responsibility to Get This Right.
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YOYO
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Required by
Federal Law
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All-Hazards Plan: Shall 1. Emergency Team
2. Chain of Command
3. Visitors
4. Contractors
5. Civil Disturbance
6. Disabled
7. Headcounts
8. Evacuation
9. In-Building Relo
10. AAs
11. Fire
12. Bomb Threat
13. Medical Em
14. Security
15. Perimeter Access
16. Security Aft Hours
17. Chemical Spill: In
18. Chemical Spill: Out
19. Shelter in Place
20. Suspicious Pkg
21. Suspicious Person
22. Explosion
23. Structural Failure
24. Severe Weather
25. Elevator Em
26. Power Outage
27. Water/Phone Out
28. Air Quality
29. Em Shutdown
30. Earthquake
31. Flooding
32. Pipe Burst
33. CBRNE
34. Terrorism
35. Use of FEs
36. Training
37. Drills
38. Exercises
39. Search-Seizure
40. Weapons
41. Evac Maps
42. Em Contacts
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Responsible Party?
CEOSCOTUS
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Alfonso Prestia
5Aug15
The New York Times
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Trainingis
Everything
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We Don’t Rise to the Occasion…
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We Don’t Rise to the Occasion.
We Sink to Our Level of Our Training
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Training
Mandatory• Train All Personnel• In Classroom• Annually & At Hire• “Qualified” Trainer
(by Exprience, Training)
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On-Screen Training
•Can Supplement•Can Never Substitute
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National Research
85%Safety:
MOST Important
Issue at Work
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ActionPlan
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Where Do We Start?
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Here’s Where
You Start
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Here’s Where You Start
•This Is Not Your Fault•You Didn’t Know•You Are the 99%•Champion•Rare + Heroic
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Here’s Where You Start
•Protect Your Family•Responsible Thing To Do•Protect Stakeholders
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What Do You Need toBelieve?
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What Do You Need to Believe?
•Real Threats: You•Penalties: Don’t Do Right Thing
•You’re the Responsible Party•Duty of Care•Emps Want/Appreciate This. Won’t Feel Penalized
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What Do You Need to Believe?•You Will Lead •You Will Be a Hero•You Will Not Look Stupid. This Is Not Your Fault.
•You Can Report to Stakeholders: Leadership, Compliance, Due Diligence to Protect Them
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ROI1.Protect Brand
2.Protect People
3.Protect CEO’s Posterior
4.Protect Productivity
5.Protect $$$
6.85% ID Safety
7.98.5 Love This Stuff
8. Bond Emps into Safety Culture
9. Build Emp Awareness
10. Knock Down Silos
11. Integrate Safety: Their Jobs
12. Instill Sense of Responsibility
13. Incr Emp Ownership
![Page 217: A Continuity Housing Webinar: The State of Readiness in the Private Sector – A Train Wreck in 2015... What That Means to You](https://reader037.vdocuments.us/reader037/viewer/2022110403/56649e5d5503460f94b56119/html5/thumbnails/217.jpg)
ActionPlan
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Action Plan•Assessment of Your Corp’s
Current Emergency Planning + Training• Just Like Your Financial
Audits•Outside, Independent
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Help for
You
![Page 220: A Continuity Housing Webinar: The State of Readiness in the Private Sector – A Train Wreck in 2015... What That Means to You](https://reader037.vdocuments.us/reader037/viewer/2022110403/56649e5d5503460f94b56119/html5/thumbnails/220.jpg)
Help for YOU
Copy of This
Presentation
![Page 221: A Continuity Housing Webinar: The State of Readiness in the Private Sector – A Train Wreck in 2015... What That Means to You](https://reader037.vdocuments.us/reader037/viewer/2022110403/56649e5d5503460f94b56119/html5/thumbnails/221.jpg)
10
Commandments
Planning
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10 Commandments
Training
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Continuity Housing
State of Readiness in the Private Sector:
A Train Wreck in 2015…What that Means to You.
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Bo MitchellPresident, 911 Consulting
(203) 563-9999BoMitchell@911consultin
g.net
Questions?