a complete solution

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© Copyright Schmooze Com 2012 A Complete Solution Schmooze Com Inc.

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Page 1: A Complete Solution

© Copyright Schmooze Com 2012

A Complete Solution

Schmooze Com Inc.

Page 2: A Complete Solution

© Copyright Schmooze Com 2012

Offer your own hosted PBX solutions using Schmooze Com's revolutionary Hosted PBX platform! A true turnkey, white label brandable platform designed for ITSP's and hosting providers. Our turnkey solution allows you to offer more service and generate additional revenue.You provide the hardware in your datacenter and we install and manage all of the software. Using our simple order process PBX's are automatically created on your Turnkey platform . A truly seamless end to end solution.

A Complete SolutionSchmooze Communication's Turnkey offering is a complete hosted business telephone solution. The Turnkey solution is based on the industry leading PBXact platform and offers a full lineup of features along with our best in class voice quality. With innovative features like the Magic Button, voicemail to email functionality and XactView! The Turnkey solution offers a reliable, affordable, scalable solution for your customers.

Get Started!Schmooze's OEM Partner programs provide the flexibility and tools to grow your business and expand your reach. Schmooze delivers to your business plan instead of forcing you to adopt ours. Like our products, our OEM Partner program is unique. Get ready for great support and access to a graphic's department for sales and support materials!

What Is It?The turnkey solution makes it easy for you to cost effectively deploy your own hosted PBX solution and reach a new demographic of customers or further service existing clients. This allows you the flexibility to set your own rates and packages, utilize your own SIP provider, and even brand it to match your business!

How Does It Work?We utilize custom virtualization technology that allows you to run multiple PBX instances on a single server, or multiple servers. If you are using more than 1 server you can even migrate PBX's between physical servers on the fly. Getting setup is easy! We will send you an ISO to install on your approved server(s). Once you have the ISO installed and the basic networking setup our engineers will log into each server and complete the configuration. At this point you will be ready to configure PBX's on your new hosted platform.

Page 3: A Complete Solution

© Copyright Schmooze Com 2012

Network Requirements and QOS Recommendations • Public IP for each PBX instance • Each IP to each PBX should be firewalled and only open the following ports º 5060 º 10000-20000 º 50000-50004 º 4000-4999 º 2001 • Open access to all IPs for Schmooze datacenter IPs.  We will provide this list to you. • Enough bandwidth for the total number of concurrent calls your customers will have.  Each call needs approximately 100KB of data.

Minimum Hardware Requirements  (This setup handles about 20-25 separate PBX customers.)

A Single Master Management Server with the Following Minimum Requirements: • Core 2 Duo or greater processor • 100 GB of hard drive space or larger • 4 GB or larger of memory

Each Main Host for PBX Instances • Dual Quad Core Xeon or greater processor • 24 GB or larger of memory • Raid hard drives with 1TB or larger of disk space with SCSI or near SAS drives • Recommended Dual Power Supplies

Each Datacenter Location That Has 1 or More Host for PBX Instances Also Requires a Backup Server, with at Least the Following Specifications • 4 TB of hard drive or larger to send nightly backups to. • Xeon processor or larger • 4 GB or larger of memory

I Want It, How Much Does It Cost?We offer two pricing options to fit your business needs.

Premiere

• $5000 One Time Buy In Fee• $5.50 Per Month Per User Fee• $25.00 Per System Turn Up Fee

Classic

• $2500 One Time Buy In Fee• $6.50 Per Month Per User Fee• $75.00 Per System Turn Up Fee

Page 4: A Complete Solution

© Copyright Schmooze Com 2012

Standard FeaturesDownload a list of our Standard Features here:  http://www.schmoozecom.com/pdf/PBXFeatures.pdf

Optional Features • XactView ($25.00 Per Month Per System) - Gives key people a on-screen view of your organization and allows them to see who is available, transfer calls to extensions, transfer calls to cell phones, and monitor live calls and record calls on the fly for quality assurance. Additional features include built in chat, visual voicemail, custom directory views. º $3.50 per month per XactView user for Basic Partners or 3.00 for Premiere Partners º $5.00 per month XactView per queue • Appointment Reminder Module ($35.00 Per Month Per System) - is a unique way to automate appointment confirmations, cancellations and reschedules. By simply specifying numbers and names to be called the system will automatically call at specified times and allow recipients to confirm, cancel and reschedule appointments.

• XactDialer ($35.00 Per Month Per System) - Does your company do a lot of outbound calling? Would you like to automate the process? If so XactDialer is for you. Simply start a campaign and choose where your calls will be routed.

• QXact Reports ($25.00 Per Month Per System) - If you use ACD/Queues you need QXact Reports to help you make the most of your time. With QXact Reports you are given an insight into each and every one of your queues.

• XactFax ($10.00 Per Month Per System) - Built in faxing solution. You can both send and receive faxes right from your PBX, you can even have inbound faxes delivered to you via email.

Page 5: A Complete Solution

© Copyright Schmooze Com 2012

Implementation Check ListBasic System Outline, Review and Requirements - OEM Partner & Schmooze sales

Partners Turnkey Application Submission (Includes) - OEM Partner • Partners’ network schematics • Server specs- Location, environment, primary, and backup location for container backups • Business plan worksheet - (includes) º Sales Staff - Primary contact, number of staff, experience º Technical Staff - Primary contact, number of staff, experience º Partners Existing Sales Channels - Web, B2B, retail, telemarketing etc. º Geographic Region Covered. º SIP Trunking Providers and Telationship - Schmooze does not sell trunking, and we don’t restrict which providers you provide as a resource to your end users, however the quality and the reputation of providers can greatly impact the performance of your solution and will be taken into account during the approval process. º Product Business Plan - The solution buy in is only a fraction of our cost to implement and develop this solution, as such we require an overview of your business plan for sales of this product. Please note we don’t set the resell price of the products and features. Creation of configuration of any applicable APIs should be disclosed. º Submission and Agreement to of OEM Partner Addendum

Approval of Turnkey Application - Schmooze

Payment of Turnkey Solution Buy-In - OEM Partner

Installation of Turnkey Platform - OEM Partner & Schmooze • The ISO file is provided to OEM Partner by Schmooze • OEM Partner configures server with ISO and provides us the IP address and root password • OEM Partner configures the NFS backup server with CentOS and provides us the IP address and root password • Provide a list of IP Addresses for each datacenter that can be used for each PBX when you place a order. • Schmooze º Configures virtualization platform on machine(s) with ISO installed º Adds appropriate items to Schmooze Portal º Configures system to back up containers to backup NFS CentOS machine º Releases the system to OEM Partner testing

OEM Partner Creates NFR PBX Instance on Their Server via the Schmooze Portal - OEM Partner

OEM Partner Released to Sell to End Users - Schmooze