a choice of internet futures: will nonprofits be stuck in the slow lane?

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www.internetsociety.org A Choice Of Internet Futures Will Nonprofits Be Stuck In The Slow Lane? 2015 Nonprofit Technology Conference (15NTC) 4 March 2015 Dan York, Senior Content Strategist

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Page 1: A Choice Of Internet Futures: Will Nonprofits Be Stuck In The Slow Lane?

www.internetsociety.org

A Choice Of Internet Futures Will Nonprofits Be Stuck In The Slow Lane?

2015 Nonprofit Technology Conference (15NTC)

4 March 2015

Dan York, Senior Content Strategist

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www.internetsociety.org

Administrivia

#15NTCnetadvocacyWeb: http://sched.co/2IUZNotes: http://po.st/xU00JrEval: http://po.st/OyzAfa

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www.internetsociety.org

http://a4ai.org/

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www.internetsociety.org

Who Are You?Why Are You Here?

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www.internetsociety.org

90 Minutes

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www.internetsociety.org

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www.internetsociety.org

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www.internetsociety.org

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www.internetsociety.org

?

Page 10: A Choice Of Internet Futures: Will Nonprofits Be Stuck In The Slow Lane?

www.internetsociety.org

PermissionlessInnovation

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www.internetsociety.org

InternetOf

Opportunity

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www.internetsociety.org Image: albaum on Flickr

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www.internetsociety.org

Spoiler Alert(I don’t have all the answers)

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www.internetsociety.org

Symmetry

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www.internetsociety.org

danyork.me

Books

Blogs

Podcasts

1980’s

Nonprofits

Corporations

TelecomVoIP

Training

Linux

UNH

Security

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www.internetsociety.org

What is the Internet Society?The Internet Society (ISOC) is a cause-based organization that works with governments, industries, and others to ensure the technologies and policies that helped develop and evolve the Internet will continue into the future.

Our programs cultivate an Internet that is open to everyone, everywhere and aim to ensure that it will continue to be a tool for creativity, innovation, and economic growth.

MISSION: To promote the open development, evolution, and use of the Internet for the benefit of all people throughout the world.

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www.internetsociety.org

How We Work To Protect Our Internet

Operating at the intersection of policy, technology, and development allows the Internet Society to be a thought leader on issues key to the Internet’s continued growth and evolution.

Technology

DevelopmentPolicy

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www.internetsociety.org

History Founded in 1992 by Internet pioneers Vint Cerf and Bob Kahn as an international nonprofit organization.

The Internet Society is the organizational home of the Internet Engineering Task Force (IETF), the primary entity responsible for establishing the Internet’s open standards and best practices.

For more details, visit www.internetsociety.org/history

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www.internetsociety.org

Global Presence

108Chapters Worldwide

71,000+Members andSupporters

133Organization Members

18Countries with ISOC Offices

92 Countries with ISOC Chapters

NORTH AMERICA

LATIN AMERICA & CARIBBEAN

EUROPE

AFRICA

THE MIDDLE EAST

ASIA

OCTOBER 2013Chapters

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www.internetsociety.org

CaveatThese are my personal views –

They may or may not reflectInternet Society positions

Image: Christian Schnettelker (manoftaste-de) on Flickr

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www.internetsociety.org

Past Present Futures Choices

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www.internetsociety.org

In The Beginning…

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www.internetsociety.org

In The Beginning…(well, maybe lets start in the

1980’s… )

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www.internetsociety.org

?

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www.internetsociety.org

BBSsAOL

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www.internetsociety.org

OnlineServices

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www.internetsociety.org

Defining characteristics?

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www.internetsociety.org

• Messages only to other users• Discussions not visible outside• Some content only available on

that service (license agreements)• Only one service at a time (dial-up)• You paid $$$ for access (usually)

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www.internetsociety.org

“walled gardens”

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www.internetsociety.org

FracturedDisconnected

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www.internetsociety.org

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www.internetsociety.org

Connect

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www.internetsociety.org

wired to interconnect

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www.internetsociety.org

We tried

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www.internetsociety.org

Telco standardsOSI, H.x, G.x, X.x …

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www.internetsociety.org

UUCPharvard!mv!srbci!ldy

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www.internetsociety.org

FidoNet

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www.internetsociety.org

And then…

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www.internetsociety.org

IP

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www.internetsociety.org

Internet Protocol

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www.internetsociety.org

InternetThe one network to

interconnect them all

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www.internetsociety.org

Slowly…

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www.internetsociety.org

… until the wallscame down…

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www.internetsociety.org

?

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www.internetsociety.org

“Internet Invariants”

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www.internetsociety.org

Global reach

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www.internetsociety.org

General PurposeYou can do anything with it

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www.internetsociety.org http://listicle.io/cluetrain/

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www.internetsociety.org

PermissionlessInnovation

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www.internetsociety.org

AccessibleTo connect, build, study

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www.internetsociety.org

Basic agreements andsocial behavior

between technologies andbetween humans

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www.internetsociety.org

Reusable buildingblocks

Not tied to technology

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www.internetsociety.org

No permanentfavorites

(Remember AltaVista?)

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www.internetsociety.org

Internet Invariants• Global Reach• General Purpose• Permissionless Innovation• Accessible – connect, build, study• Conventions and social behavior• Reusable tech building blocks• No permanent favorites

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www.internetsociety.org

Distributed andDecentralized(ex. email, web)

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www.internetsociety.org

End-to-end“E2E”

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www.internetsociety.org

Intelligence at the edge

“Stupid” network

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www.internetsociety.org

Connect

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www.internetsociety.org

ConnectCommunicate

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www.internetsociety.org

ConnectCommunicate

Create

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www.internetsociety.org

ConnectCommunicate

CreateCollaborate

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www.internetsociety.org

ConnectCommunicate

CreateCollaborate

Communities

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www.internetsociety.org

Thought we had it all…

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www.internetsociety.org

Declaration of the Independence of

Cyberspacehttps://projects.eff.org/~barlow/Declaration-Final.html

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www.internetsociety.org

cluetrain.com

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www.internetsociety.org

MessagingEmail, Jabber, IRC…

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www.internetsociety.org

DiscussionUSENET, forums, listserv…

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www.internetsociety.org

PublishingWeb, gopher…

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www.internetsociety.org

ConnectCommunicate

CreateCollaborate

Communities

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www.internetsociety.org

Unleasing thecreativity ofhumanity ona global scale

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www.internetsociety.org

But a funny thing happened on the

way to our utopia…

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www.internetsociety.org

?

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www.internetsociety.org

Past Present Futures Choices

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www.internetsociety.org

Commerce

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www.internetsociety.org Image: epSos.de on Flickr

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www.internetsociety.org

engineof communication and collaboration

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www.internetsociety.org

… a phenomenal

engineof commerce!

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www.internetsociety.org

One slight problem…

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www.internetsociety.org

?

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www.internetsociety.org

Destruction of thegatekeepers

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www.internetsociety.org

“Disintermediation”

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www.internetsociety.org

Removal of theintermediaries

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www.internetsociety.org

Whole new industries

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www.internetsociety.org

Amazing opportunities

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www.internetsociety.org

Gatekeepers of old?

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www.internetsociety.org

?

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www.internetsociety.org

The telcos are calling…

… they want their revenue back!

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www.internetsociety.org

The governmentsare calling…

… they want their revenue back!

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www.internetsociety.org

The media companiesare calling…

… they want their revenue back!

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www.internetsociety.org

The movie studiosare calling…

… they want their revenue back!

Page 91: A Choice Of Internet Futures: Will Nonprofits Be Stuck In The Slow Lane?

www.internetsociety.org

The <insert disruptedindustry here>

are calling…

… they want their revenue back!

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www.internetsociety.org

The fundamentalpoint

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www.internetsociety.org

Shockey’s Law:

Money is the answer.What is the question?

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www.internetsociety.org

Control

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www.internetsociety.org

Who used to bein charge?

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www.internetsociety.org

?

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www.internetsociety.org Image: mosaaberisingon Flickr

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www.internetsociety.org

(Skype, WhatsApp)

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www.internetsociety.org

The telcos are calling…

… they want their control back!

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www.internetsociety.org

The governmentsare calling…

… they want their control back!

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www.internetsociety.org

The media companiesare calling…

… they want their control back!

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www.internetsociety.org

The movie studiosare calling…

… they want their control back!

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www.internetsociety.org

The <insert disruptedindustry here>

are calling…

… they want their control back!

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www.internetsociety.org

Revenueand

Control

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www.internetsociety.org

Only one slight problem…

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www.internetsociety.org

… the new industries,and the people,

don’t want togive it back

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www.internetsociety.org

But wait, there’s more…

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www.internetsociety.org

Convenience

(consumerization)

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www.internetsociety.org

Consumers

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www.internetsociety.org Image: dehub on Flickr

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www.internetsociety.org

“n00bs”

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www.internetsociety.org

[email protected]

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www.internetsociety.org

Didn’t care HOW itworked

Just wanted it TO work

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www.internetsociety.org

The Internet ismerely a tool.

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www.internetsociety.org

A new way toget things done

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www.internetsociety.org

Simplicity

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www.internetsociety.org

User experience“UX”

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www.internetsociety.org

Consumption

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www.internetsociety.org

Easier to consume

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www.internetsociety.org

Easier to deliver

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www.internetsociety.org

Telephone VoIP

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www.internetsociety.org

TV Video Streams

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www.internetsociety.org

Radio Podcasts

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www.internetsociety.org

Newspapers

Web sites/Feeds

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www.internetsociety.org

CDsMP3s

/streaming

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www.internetsociety.org

<pick your industry>

<something new>

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www.internetsociety.org

ConnectCommunicate

CreateCollaborate

Communities

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www.internetsociety.org

CommerceControl

ConvenienceConsumerization

Consumption

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www.internetsociety.org

Internet

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www.internetsociety.org

Trends

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www.internetsociety.org

“If when you say internet, you think of a computer,

then you probably don't live in an African country.”

http://edition.cnn.com/2015/02/19/africa/africa-mobile-internet/

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www.internetsociety.org

Mobile

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www.internetsociety.org

MWC

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www.internetsociety.org

Mobile Internet(2015 Global Internet Report)

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www.internetsociety.org

Next 4 Billion People?

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www.internetsociety.org

Digital Divide?

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www.internetsociety.org

Affordability?

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www.internetsociety.org

Billions of things

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www.internetsociety.org

Internet of Things(IoT)

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www.internetsociety.org

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www.internetsociety.org

Security / Privacy

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www.internetsociety.org

Identity

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www.internetsociety.org

SecuritySecuritySecurity

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www.internetsociety.org

Surveillance

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www.internetsociety.org

Trust

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www.internetsociety.org

Can we trustthe Internet?

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www.internetsociety.org

Past Present Futures Choices

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www.internetsociety.org

“The future is already here –it’s just not very evenly

distributed.”

- William Gibson, author

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www.internetsociety.org Image: tedandjen on Flickr

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www.internetsociety.org

Present

Accessible /Innovative

Decentralized

Closed /Fragmented

Centralized

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www.internetsociety.org

Present

Accessible /Innovative

Decentralized

Closed /Fragmented

Centralized

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www.internetsociety.org

The Internet “we used to know”

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www.internetsociety.org

Innovation

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www.internetsociety.org

Competition

Choice

Diversity

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www.internetsociety.org

Interoperability

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www.internetsociety.org

Freedom of expression

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www.internetsociety.org

Security

Privacy

Trust

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www.internetsociety.org

Internet Invariants• Global Reach• General Purpose• Permissionless Innovation• Accessible – connect, build, study• Conventions and social behavior• Reusable tech building blocks• No permanent favorites

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www.internetsociety.org

“Common Pool”

“Global Citizen”

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www.internetsociety.org

InternetOf

Opportunity

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www.internetsociety.org

Present

Accessible /Innovative

Decentralized

Closed /Fragmented

Centralized

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www.internetsociety.org

Balkanization

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www.internetsociety.org

Fragmentation

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www.internetsociety.org

Regional networks

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www.internetsociety.org

Multiple “Internets”

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www.internetsociety.org

Response to pervasive

surveillance

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www.internetsociety.org

Response to revenue/control

loss

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www.internetsociety.org

Lack of interoperability

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www.internetsociety.org

“Boutique networks”

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www.internetsociety.org

Return of somegatekeepers

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www.internetsociety.org

Will need to go to each regional network to

gain access

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www.internetsociety.org

Present

Accessible /Innovative

Decentralized

Closed /Fragmented

Centralized

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www.internetsociety.org

FragmentedAND

Controlled

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www.internetsociety.org

GovernmentRegulation

(and Taxes, too)

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www.internetsociety.org

Corporate Control

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www.internetsociety.org

GatekeepersEverywhere

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Permissionor

PaymentRequired

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Censorship

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Surveillance

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Fear

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“Safety”“Protection”

“… for the children”

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Legitimate safetyissues, but canbe over-used

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Islandsof

Disconnection

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The scenarionone of us

want

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Must be on guard…

… slippery slope.

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Present

Accessible /Innovative

Decentralized

Closed /Fragmented

Centralized

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www.internetsociety.org

A Big Quadrant(Many nuances)

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www.internetsociety.org

“Walled Gardens”

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Massively Centralized

yetStill Innovating

(for now)

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Key Point:

You must ask (or pay)the gatekeepers for

permission

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WHO will be thegatekeepers?

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Already There

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Remember AOL,CompuServe,

Prodigy?

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• Messages only to other users• Discussions not visible outside• Some content only available on

that service (license agreements)• Only one service at a time (dial-up)• You paid $$$ for access (usually)

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Facebook?Google?Twitter?Apple?

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www.internetsociety.org

Facebook GroupsGoogle+ Communities

LinkedIn GroupsAmazon Discussions

Twitter

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www.internetsociety.org

• Messages only to other users• Discussions not visible outside• Some content only available on

that service (license agreements)• Only one service at a time (dial-up)• You pay $$$ for access (usually)

In DataIn Attention

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Services are “free”

You are the product

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Advertising-basedmodel

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Eyeballs are needed!

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Eyeballs are needed!More data is

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Obtaining more eyeballs

Bring the next4 billion people

online!

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www.internetsociety.org

Facebook – Internet.orgGoogle – Project Loon,

Project Titan

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Great ideas…

… but always atrade-off.

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“Zero-rating”

Free mobile servicefor particular content

(ex. Facebook)

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www.internetsociety.org Image: erictastad on Flickr

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Creates the “lens”through which

people experiencethe “Internet”

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“Internet” = Facebook

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www.internetsociety.org Image: dehub on Flickr

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Facebook Messenger

vs

email?

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www.internetsociety.org

Google Docs

forconference notes

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Why?

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Convenience

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Directory

and

Presence

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Simplicity

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www.internetsociety.org

User Experience

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www.internetsociety.org

WHO will be thegatekeepers?

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www.internetsociety.org

App Stores

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www.internetsociety.org

Closed, proprietarydevices

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www.internetsociety.org

What apps can beinstalled?

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www.internetsociety.org

Apps can provide anawesome user

experience, but…

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… everytime you usean app, a tiny bit ofthe open Web dies.

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www.internetsociety.org http://listicle.io/cluetrain/

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www.internetsociety.org

Convenience

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www.internetsociety.org

Simplicity

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www.internetsociety.org

Speed

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www.internetsociety.org

User Experience

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www.internetsociety.org

WHO will be thegatekeepers?

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www.internetsociety.org

Access Providers

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www.internetsociety.org

Revenue/control

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www.internetsociety.org

Paid prioritization

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www.internetsociety.org

Throttling/Blocking

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www.internetsociety.org

WHO will be thegatekeepers?

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www.internetsociety.org

Governments

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www.internetsociety.org

Revenue/control

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www.internetsociety.org

LegislationRegulation

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www.internetsociety.org

Do you want to go around asking

forpermission?

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www.internetsociety.org

Present

Accessible /Innovative

Decentralized

Closed /Fragmented

Centralized

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www.internetsociety.org

Past Present Futures Choices

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“If you choose not to decide,you still have made a

choice.”

- “Free will” from Rush

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Informationdiet.com

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Consciouslychoosing

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Others ARE makingthe choice

for us

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It’s all about the trade-offs.

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www.internetsociety.org

“Open” is hard

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www.internetsociety.org

“Open” is messy,complex

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No silver bullets

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NetworkNeutrality?

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www.internetsociety.org

Victory in US withFCC ruling on Feb 26?

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Maybe

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On the surface, it sounds great:• No Blocking• No Throttling• No Paid Prioritization

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www.internetsociety.org

But…

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1. We Don’t Know What They Actually

Voted On

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2. “Forbearance”

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3. Strategically, we’vebeen saying:

The Internet is NOT the telephone network.You cannot apply the old rules of telecom

to the new world of the Internet.

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Effectively, the FCCsaid:

The Internet IS like the telephone network.The old rules of telecom DO apply to the new world of the Internet.

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Is that a good thing?

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I don’t know.

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Good News

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The FCC said theright words.

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Millions of peoplewoke up

to the issue.

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www.internetsociety.org

It’s all about the trade-offs.

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What are we as individuals

willing to trade inreturn for convenience

and simplicity?

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as organizations?

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www.internetsociety.org

as nations?

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www.internetsociety.org

as a global society?

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No single answer

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Present

Accessible /Innovative

Decentralized

Closed /Fragmented

Centralized

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www.internetsociety.org

Three Requests

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1. Spread TheseConversations

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www.internetsociety.org

Clueless

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www.internetsociety.org

Talk to your membersWrite articles/blog postsCreate podcasts / videos

Speak at events(or invite speakers)

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www.internetsociety.org

What future dowe want forthe Internet?

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www.internetsociety.org

Your help isneeded

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www.internetsociety.org

human voice

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www.internetsociety.org

your mission

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www.internetsociety.org

1:30pmMR 7

“Saving the Internet with the Internet” #15NTCsavewww

http://sched.co/2Dfv

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2. Examine YourOwn Operations

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Which future doesan action/usage

support?

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www.internetsociety.org

What services areyou using?

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How well do thoseproviders

support thefuture you

want?

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www.internetsociety.org

POSSE

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www.internetsociety.org

indiewebcamp.com

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www.internetsociety.org

Publish on yourOwnSite,SyndicateElsewhere

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www.internetsociety.org

First on your site,THEN on Facebook,

Twitter, etc.

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www.internetsociety.org

Caveat: sometimesthere is value inspecific contentfor those sites.

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www.internetsociety.org

3. Choose “open” and “decentralized”whenever possible

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www.internetsociety.org

(Realizing thatsometimesyou can’t)

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Three Requests:1. Spread these

conversations2. Examine your own

operations3. Choose “open”

whenever possible

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Resources• Internet Society Future Scenarios

http://www.internetsociety.org/internet/how-its-evolving/future-scenarios

• Global Internet Reporthttp://www.internetsociety.org/doc/global-internet-report

• Mary Meeker – Internet Trendshttp://www.kpcb.com/internet-trends

• Dr. Robert Pepper• (many others)

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We have a choiceof

Internet futures

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We must choosewisely…

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… while we still can.

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www.internetsociety.org Image: Alan Stark (squeeks2569) on Flickr

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Thank you!

#15NTCnetadvocacyWeb: http://sched.co/2IUZNotes: http://po.st/xU00JrEval: http://po.st/OyzAfa

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[email protected]

@danyork

www.internetsociety.org

Dan YorkSenior Content Strategist

Thank You!