a blueprint for creating a safe campus model presenters: janice marks, associate vp of student...
TRANSCRIPT
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A Blueprint for Creating a Safe Campus Model
Presenters:•Janice Marks, Associate VP of Student Development
•Shelly Bilello, Programs Administrator
•Kimberly McNair, Director of Student Conduct
Howard Community CollegeInnovations Conference 2012
League for Innovation in the Community CollegeMarch 4, 2012
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HCC’s Safe Campus HistoryTeams Make-up and RoleBuilding Cross Campus Connections
• Breaking Down Silos and Increasing Communications
Maintaining Best Practices through Training & Practice Developing a Culture of ReportingUtilizing Technology to Support Safe Campus
• Maxient• Student Intervention Icon
Partnerships• MD Community College’s Chief Student Services Officers Affinity Group• MD Community College’s Statewide BIT Affinity Group• MD Community College’s Risk Management Affinity Group• Howard County and State of Maryland Linkages
Questions and Group Discussion
Workshop Overview
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Health & Safety
Emergency Operations Security Emergency
Communications
ASSIST Student Conduct CARE
HCC’s Safe Campus Initiatives
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Safe Campus
Health &
Safety
Emergency Operations
SecurityStudent Conduct
CAREConcern,
Assessment and Response for Employees
ASSISTAssessment and Intervention for
Students
Emergency Communications
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Reviews incidents and conditions on campus and makes recommendations for corrective action
Achieves compliance with established health and safety standards
Cross-campus membership includes representatives from:Plant Operations (Facilities, Environmental Services)SecurityHuman ResourcesInformation TechnologyAthleticsTheatreAcademic divisionsStudent Government Association
Health and Safety Team
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Safe Campus
Health &
Safety
Emergency Operations
SecurityStudent Conduct
CAREConcern,
Assessment and Response for Employees
ASSISTAssessment and Intervention for
Students
Emergency Communications
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Manages all phases of emergency management: mitigation, preparedness, response and recovery
Creates and implements policies and procedures for emergencies and incidents
Identifies most common threats to the collegeConducts trainings, tests, drills and exercisesCoordinates activities with local and state agencies Membership includes representatives from:
Administration and FinanceSafetySecurityPublic Relations and CommunicationsInformation TechnologyAcademic Affairs and Student Services
Emergency Operations (EOP) Team
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Safe Campus
Health &
Safety
Emergency Operations
SecurityStudent Conduct
CAREConcern,
Assessment and Response for Employees
ASSISTAssessment and Intervention for
Students
Emergency Communications
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Interacts with all teams including the campus communityMission is to create and maintain a safe and secure
environment Provides services including escorts, parking, crime
prevention, ID cards, 24-hour surveillance, reporting, and investigations
Responds to all incidents on campusCollaborates with local and state law enforcement agenciesOversees security dispatch center and CCTVPrepares annual statistics for the campus crime report under
the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act
Conducts trainings and drills for campus community
Security
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Safe Campus
Health &
Safety
Emergency Operations
SecurityStudent Conduct
CAREConcern,
Assessment and Response for Employees
ASSISTAssessment and Intervention for
Students
Emergency Communications
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Follows the National Incident Management System (NIMS) Incident Command System (ICS)
Disseminates information to the campus communityMass notificationEmergency notification system Immediate emergency notificationTimely warnings
Channels of communicationsFirst alertUpdatesAll-Clear
Confirms threats to the health and safety of the campus community Coordinates communications to EOP Team, Emergency Response
Team, Building Monitors, Critical College Areas, Public, and Media
Emergency Communications
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Mobile AlertEvacuation Zone Page
PA system
Digital clocks
Emergency Communication Channels
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Safe Campus
Health &
Safety
Emergency Operations
SecurityStudent Conduct
CAREConcern,
Assessment and Response for Employees
ASSISTAssessment and Intervention for
Students
Emergency Communications
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ASSIST TEAM(Behavioral Intervention Team)
Advisory Team
VPs of Student Services and Admin and Finance
Student Conduct
Enrollment Services
Athletics
Student Life
Facilities
Academic Division Chairs & Faculty
Security
AVP Stud. Dev.Mental Health Counseling
Disability Support Svcs
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ASSIST MISSION The ASSIST Team (Assessment and Intervention for
Students Team) mission is to assess circumstances involving students of concern and to initiate appropriate
responses to specific behavioral problems such as suicidal ideation, threats of harm to self or others, and
other behaviors that demonstrate a significant disruption to the college community.
The ASSIST Team provides referrals for early intervention and support for identified students to help facilitate a
successful outcome for the student’s well being and the safety of the college community.
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ASSIST PROTOCOL
• Team receives a report from security, faculty, staff, student or other member of campus community (written documentation via email or Maxient)
• Team researches the incident and collects background information concerning the student, then meets for discussion
• Team determines if the report is also a conduct issue and refers to student conduct for follow-up
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ASSIST PROTOCOLInformation collected can include: • History with counseling office• Disability documentation and appointment history with
disability support services• Connection with other support services like tutoring,
student support services, athletics, learning communities• Prior history with student conduct office• Maryland criminal/civic court history• Social media (Facebook, MySpace, etc.)• Investigation and inquiries• Reporting parties (faculty, staff, students)• Emergency contact information
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ASSIST PROTOCOLTeam determines the risk level
NaBITA Threat Assessment Toolhttp://www.nabita.org/docs/2009NABITAwhitepaper
Northern Illinois University Student Threat Assessment Team’ Matrix
http://www.naspa.org/programs/threatassess/Matrix1.doc
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ASSIST PROTOCOLIntervention based on risk level
MILD
MODERATE
ELEVATED
SEVERE
EXTREME
MonitorMandated Counseling
SuspensionPossibly Notify Police
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ASSIST PROTOCOLClose the loop and monitor the gaps1. Student never removed, mild threat level, continue monitoring for
future reports, determine effectiveness of interventions, if any
2. Student is no longer a threat and may return to campus, but will be
monitored, determine effectiveness of interventions, do periodic check
ins on student’s progress.
3. Student may return to campus with compliance with mandated
sanctions; periodic checks for compliance will be monitored, determine
effectiveness of interventions, monitor
4. Psychological and/or threat assessment determines student may return
to class but must do so from a distance, if applicable
5. Student unable to remain on campus, as determined by student code
of conduct – interim suspension goes to Disciplinary Committee to
determine if suspension will stand
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Safe Campus
Health &
Safety
Emergency Operations
SecurityStudent Conduct
CAREConcern,
Assessment and Response for Employees
ASSISTAssessment and Intervention for
Students
Emergency Communications
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Student ConductMission:
To create a supportive and inclusive environment that fosters personal growth and development by holding students accountable for their actions and behaviors that are inconsistent with the college’s high standards of honor and good citizenship.
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Safe Campus
Health &
Safety
Emergency Operations
SecurityStudent Conduct
CAREConcern,
Assessment and Response for Employees
ASSISTAssessment and Intervention for
Students
Emergency Communications
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CARE TeamConcern, Assessment and Response for Employees
Purpose: to prevent workplace violence and to get help for employees with emotional or psychological problems
Protocol similar to ASSIST Team
Advisory Team made up of additional faculty/staff
Core Team:Human Resources
leadershipDirector of SecurityDirector of Counseling
& Career ServicesDirector of Mediation
and Conflict Resolution Center
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Building Cross Campus Connections
Break Down Silos & Increase Communication By:
• Overlap in Team Membership• Cross-Training and Tabletop Exercises• Data, data, data• Frequent Reporting to Constituencies• Solicit Feedback• Systematic review of systems and procedures,
updating as appropriate
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Overlap in TeamMembership
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Safe Campus
Health & Safety
Safety Director Emergency Operations
Programs Administrator/Ris
k Management
SecurityDirector of
Security
Student Conduct
Director Student Conduct
CAREAssoc. VP of HR
ASSISTAssoc. VP
Student Development
Director Counseling & Career Srvs.
Emergency communications
Director of Communications
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Drills, Exercises, Tests, Training(EOP Team)
• EOP Team meets every two weeks• In FY 2011, completed 4 drills, 2 tabletop exercises, 1
full-scale exercise with local law enforcement agencies, 10 tests, and 12 trainings
• Recent accomplishments: Emergency Quick Reference Guide Web-based on-line emergency training Three Protocol System – Evacuation, Shelter-In-
Place, Lockdown New Emergency Operations Center (EOC) Tornado shelter assessment Emergency notifications systems EOP Training Video
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Drills, Exercises, Tests, Training(EOP Team), Cont’d
• Recent accomplishments continued: Exercises with County and State agencies Collaboration with MEMA and FEMA Threat Assessments Nuclear threat preparedness Continuity of Operations (COOP) Planning in coordination
with Center of Health and Homeland Security
• New Initiatives: YouTube training video Comic boards, academic division and SGA involvement 3-D modeling
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Cross-Training & Tabletop Exercises Behavior Intervention/Treat
Assessment/Aggression
On-going Team Training by: • Brett Sokolow, JD (NCHERM/NaBITA) • W. Scott Lewis, JD (NCHERM/ASCA)• John Byrnes (Aggression Management)• James N. Madero, PhD (Violence Prevention
International)• Margolis, Healy & Associates • Association of Threat Assessment Professionals
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ASSIST Training & Reporting
• Visits and updates to campus groups each semester• Workshops for faculty/staff on safety initiatives,
recognizing students in distress, classroom management, and How to Help a Friend and Food for Thought Series for students
• Counseling E-Newsletter to Faculty and articles in student newspaper
• Presentation at New Student Orientation• Student Intervention Icon demonstrations• Closing the loop with reporters
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Statewide BIT/ASSIST
• Monthly statewide BIT meetings • Yearly reports to the MD Community College
Chief Student Affairs Officers affinity group• Established MD BIT listserve and repository
(Google group)• Increased MOUS with other colleges to
exchange information on students who may be a threat
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Developing a Culture of Reporting
Challenges:
Concerned the student will get into trouble
Fear of ReportingDon’t know how to
report“Fed up” reporting
(reported when fed up, not when problem first surfaced)
Strategies:
Stress early intervention, solving the issue before it escalates
Listen to reporters concerns, answer questions, involve supervisors as needed, and advise them on safety tips
Provide training on how to report, make reporting easy and accessible- Icon
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Utilizing Technology to Support Safe Campus
Maxient
Student Intervention Icon
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Academic ReportsASSIST Reports Conduct Reports
Faculty, Staff, Students Faculty, Staff, Students Faculty
Office Management Data storage Hearings Analytics
Notifications to staff about reports
Communication to students
Alerts to staff about sanctions
“Watch list” alerts to staff
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HCC Student Intervention Icon
• Automatically pops up on desktop when computer is turned on
• Loaded on all college staff and faculty computers and teaching stations
• Accessible off campus using the college’s intranet• A one-stop resource for campus safety, emergency
protocols, student referrals, reporting information, and outside resources
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Developing Partnerships
Groups
MD. Community College Chief Student Affairs Officers
MD. Community College’s Statewide BIT Affinity Group
Howard County Police Department
Howard County General Hospital
CERN Horizon MD Judicial Affairs Officers MD. Campus Security
Benefits
Joint trainingBuying PowerSharing of best practices Information Sharing Tips on students of concern-
potential threatsFunding for emergency
planning Increase response time and
performance to emergenciesBetter transition for students
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Sharing of Best Practices
1. Do your teams use formalized protocols and strategies? How are they communicated to the college community?
2. How do you reach and educate adjunct faculty and part time staff regarding safety initiatives?
3. Do you have any unique and effective training strategies?4. Has you college been successful in fostering a comprehensive reporting culture within the
institution? How?5. Has your college effectively broken down communication barriers/silos and integrated
safety campus safety and intervention teams? How. 6. Are your Student BIT, Employee BIT and Judicial Affairs teams supported by
comprehensive databases that allow the teams to have a longitudinal view of a student/employee's behavior patterns and trends? What do you use?
7. Does your BIT Team use risk rubrics to classify threats? Models used?8. Do your behavioral intervention teams utilize mandated psychological assessments,
when needed, to determine interventions and threat risk? Who does the assessments? 9. Does your BIT team have the authority to invoke involuntary medical/psychological
withdrawal policies? 10. Any questions?
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Presenter Contact Information
Janice Marks
Associate VP of Student Development:
Shelly Bilello
Programs Administrator: [email protected]
Kimberly McNair
Director of Student Conduct:
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Additional Resourceshttp://www.nabita.org/ http://www.ncherm.org/http://www.luc.edu/bct/pdfs/BCT_Presentation_ski.
swf (excellent on-line training)
http://www.nabita.org/docs/2009NCHERMwhitepaper.pdf
http://www.nabita.org/docs/2009NABITAwhitepaper.pdf (NaBita Threat Assessment Rubric)
http://www.theasca.org/
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http://www.secretservice.gov/ntac/ssi_guide.pdfThreat Assessment in Schools Guide – US Secret Service
http://maxient.com/ Conduct and BIT Software
http://www.sigmatma.com/books.html The Handbook for Campus threat Assessment & Management Teams
http://www.ecu.edu/cs-ecu/calendar.cfm?a=5&e=57615th Annual N.C. Higher Education Safety E-Symposium
http://www.higheredcenter.org/resources/national-campus-safety-awareness-monthNational Campus Safety Month
http://www.securityoncampus.org/Security on Campus , Inc.