A BETTER CUSTOMER JOURNEYWITH VIX TECHNOLOGY

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CONTENTS

ABOUT VIX 3

Our History 4

Our Timeline 6

Our Values 7

VIX SOLUTIONS 8

Automated Fare Collection 9

Vix Pulse 10

Devices 11

LEADERSHIP 13

Leadership 14

A Global Presence 15

Memberships 16

Partners 17

CUSTOMERS & CASE STUDIES 18

Customers 19

Salt Lake City, USA 21

Dublin, Ireland 22

Cape Town, South Africa 23

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ABOUT VIX

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Our solutions help transport authorities ease passenger movement and embrace new innovations, to provide the most efficient transit system possible for their passengers. Ultimately, our shared purpose is a better customer journey.

From the very beginning, we have been passionate about changing the way people connect and commute and have led the evolution of advanced transport ticketing solutions. Vix is proud to have partnered with transport authorities in more than 200 cities and regions around the globe, and we’ve grown to more than 650 personnel working across more than 10 countries.

We’re Leaders in Innovation

Vix is a pioneer of the design, development, delivery, operation and maintenance of some of the world’s leading transit ticketing systems.

Vix was the first to:

• Develop a smart card system (Darwin, Australia)

• Introduce the electronic fare collection system (Octopus Card, Hong Kong)

• Deliver integrated voice and electronic ticket machines for drivers (Oxford, UK)

• Offer an account-based, open loop payment system that accepts bank-issued credit and debit cards (Salt Lake City, Utah)

• Provide a large-scale deployment of real-time passenger information (RTPI) relying on mobile broadband and SMS technology (Yorkshire, UK)

• Launch electronic and interactive transport timetable signs (Cambridgeshire, UK)

Our innovations have led to prestigious international recognition, including MasterCard’s Transport Ticketing Technology of the Year for Salt Lake City’s electronic fare collection system and the Intelligent Transport Society’s UK Forward Thinking Award for the Transport for London Countdown Project. Vix is also the only company to have won the prestigious Sesame Award for Smart Card Technology in the Transport category three times – for Hong Kong, Singapore and Salt Lake City.

Vix Technology has been leading the way in implementing and managing transit automated fare collection (AFC), payments and passenger information systems for the past 30 years.

OUR HISTORY

200+cities and regions around the globe

650+personnel working across more than 10 countries

PHOTO:ROME, ITALY

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We’re a Collaborative Company

At Vix, we don’t just work for our customers, we partner with them. We know transit operators are passionate about their city and customers and we are, too. We build long-term relationships because we want our customers to succeed in providing a better journey for their passengers.

We are dedicated to ensuring the solutions delivered will constantly evolve with changing industry and passenger needs. Our local product support and service delivery teams are driven by an experienced, committed, global organisation.

Our Commitment to Excellence

We are proud of our achievements, however we will continue to strive for bigger and better ways to shape the future of transport ticketing. With advanced fare collection set to play a crucial role in providing a better customer journey for millions of passengers worldwide, Vix is committed to be at the forefront of innovation and thought leadership in our industry.

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1994Vix wins contract in Melbourne to install the world’s first totally outsourced transit fare collection system.

1998Vix wins Sesame Award (Best Transportation Application of Smart Cards) for Hong Kong’s Octopus System.

Vix signs first contract with Stageoach Group to support transit ticketing.

2003 Vix signs contract with Storstockholms Lokaltrafik (SL) to implement a smart card transit fare collection system throughout greater Stockholm.

Vix wins Sesame Award (Best Transportation Application of Smart Cards) for Singapore’s EZ-Link System.

2009Vix launches advanced fare collection systems for the Utah Transit Authority (Salt Lake City, USA) and One Regional Card for All (Seattle, USA).

Vix wins Sesame award and APTA Innovation award for the Utah Transit Authority’s eO solution.

Vix signs contract to provide central clearinghouse system for the Bangkok Smartcard System (BSS) Corporation.

2011Vix wins UK National Transport Excellence in Technology Award for Go Ahead.

2014Vix wins MasterCard Transport Ticketing Technology of the Year Award for Utah Transit Authority's eO solution.

2016Contactless EMV system developed by Vix goes live in Oxford.

Vix provides a large-scale deployment of real-time passenger information (RTPI) relying on mobile broadband and SMS technology in Yorkshire.

1987Vix wins Darwin (Australia) project for the world’s first smart card based system.

1997Initial development of Hong Kong’s Octopus System, the world’s first integrated smart card ticketing system.

2000ATAC (Rome) launches contactless smart card system designed by Vix.

2006Vix wins Frost & Sullivan award for Smart Card Vendor of the Year.

2008Vix launches the largest transport clearing house in the world for Beijing. The Automated Clearing Centre system processes 1.4 million journeys on its first day of operation.

Vix wins RTiG-Inform Award for Innovation for Aylesbury Transport Information Centre.

2010Vix wins UITP PTx2 Technology and Innovation Award.

2013Vix signs contract with Rouen Transit Authority to provide eBrio+, an interoperable and multimodal AFC system.

2015Vix wins Dallas Area Rapid Transit (DART) contract for its Comprehensive Fare Payment System.

Vix wins Kuala Lumpur contract to deliver unified national transit system.

2017Vix is selected by three city partners in Edmonton, Canada for contract to implement new advanced Regional Smart Fare Solution.

TIMELINE

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OUR VALUES

We’ve captured the spirit of our business in six words: our core values are a statement of intent about the type of business we want to be. They set the tone for the culture we want to create and describe the way we work and how we interact with each other, our customers and our partners.

HONEST Relationships are built on openness, even when things go wrong.

PASSIONATE Do it with passion. Because what we do touches millions of people every day.

INNOVATIVE Innovation is our guiding light as we answer tomorrow’s challenges today.

BOLD We pioneer our chosen fields.

COLLABORATIVETogether we go further, faster.

COMMITTED We take personal ownership and accept no excuses, only results.

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VIXSOLUTIONS

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AUTOMATED FARE COLLECTION

Vix designs, builds, delivers, operates and maintains leading global transit schemes. The Vix solutions are highly scalable and built for efficiently linking together a complex network of partners.

We develop open architecture platforms to readily take advantage of emerging technologies and trends and have a proven track record in secure, reliable and high volume transaction processing. We offer all fare modes and payment methods, including closed loop systems, open loop systems and payments (contactless EMV), account-based solutions and mobile payments, top-ups and ticketing.

Vix’s automated fare collection (AFC) solutions deliver market-leading performance built on 30 years of global success and innovation in transit ticketing. Our portfolio includes Vix Pulse, an innovative multi-modal, multi-operator AFC platform that unifies account-based, closed-loop and open payments into a single solution that is easy to deploy, operate and manage. Operators can choose which of these services they wish to implement, or start with one and add more as the system needs change.

Transit is experiencing a period of rapid change for passengers – from user experience to payment options to business models, competition and technology. Vix understands that fare collection is an integral business function for public transport operators and authorities.

Our solutions give you easy access to data and insights needed to drive business and service improvements.

“ ” PHOTO:BEIJING, CHINA

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VIX PULSE

A number of business and technology trends are impacting public transport and fare collection and are driving change and innovation. Wireless communications such as 4G and WiFi mean data can flow increasingly in real time, while the cloud is making processing and storage capacity increasingly cost effective and secure. With more than 90 per cent of the population owning a smartphone in many markets, mobile is becoming the core of the transit experience for many users. The penetration of contactless EMV and other open payment options are rapidly increasing and provides transit operators the ability to accept more payment types, and gives passengers more options to pay. Transit operators are facing challenges from alternative service providers and know they need to focus on a passenger’s transit experience.

Vix Pulse was designed to take advantage of these business and technology changes. The Vix Pulse platform supports account-based ticketing, open payments and closed loop card-based ticketing in a single, highly configurable package. Sophisticated financial management tools, including transit clearing house capabilities, are also a core part of the solution.

Vix Pulse is enhanced with a set of application programming interfaces (APIs) simplifying integration with a wide range of devices and business and fare calculation systems. The platform can be deployed within customer data centres or be deployed in the cloud, and delivers unrivalled real-time performance and scalability.

The benefits for our customers include unified system management and configuration across multiple fare models and transit modes, market leading security models, reduced lifetime cost, and simplified API-driven integration

Vix Pulse is a high-performance, secure, reliable and auditable AFC and transit payments solution that is shaping the future of transit as well as the passenger experience.

with third-party services. In addition, localised compliance for technical and legal requirements is delivered building on our years of successful implementations.

Our commitment to Vix Pulse means our customers can provide the best transit experience today and a continued future of a better customer journey.

The open architecture ensures Vix Pulse is ready to meet changing demands seamlessly as transit needs continue to evolve.

“ ”PHOTO:CAMBRIDGE, UK

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DEVICES

Readers

Vix readers make public transport faster, simpler and more convenient. Our range of contactless smart card readers are designed to meet the evolving needs of ticketing and payments in transit. Our readers can be integrated and customized to specific applications and for a mix of technologies including smartphones, payment cards, paper tickets and transit and third-party smart cards.

Our readers and validators come in a range of form factors and capabilities to address the varying needs of our global customer base. This approach ensures the right solution is available across all transit modes and transit systems. Devices are available for both on-vehicle and on-platform use.

Our entry-level system provides an EMV solution that is small in dimensions with the whole face acting as target area. Balance checks, top ups

As a leader in transit solutions, Vix provides a full portfolio of devices as part of our automated fare collection systems. These devices are proven in deployments around the globe demonstrating exceptional robustness in a range of operating environments. Vix’s device portfolio includes readers and validators, ticket machines, gate solutions and inspection devices. These solutions are seamlessly integrated with Vix back-end solutions and services.

Vix devices provide rapid response times, excellent reliability and easy ongoing management and configuration for excellent lifetime cost.

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and ticket purchases are also supported by devices in the range. Further enhancements are provided via integration with other on-board devices such as vehicle location systems, automatic vehicle management systems, portable hand-held inspection devices and computers. A range of communication and interface options ensure reliable connectivity and capacity for future upgrades and additional services.

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Gate Solutions

Vix supplies gate technology to make it easier and faster for transit authorities to move passengers in and out of stations. Our Flap Gate is designed for pedestrian control in mass transit systems and comes with a range of advanced applications. These include sensors to detect tailgating and breach of security attempts, and a Gate Attendant Controller (GAC) to simplify gate management. Gates have a fully integrated Vix contactless smart card reader, providing an EMV-capable solution featuring intuitive visual cues to users, such as a screen that changes colour depending on the status of the card transaction. These gates can be deployed for bus, rail, ferry and other high-volume mobility environments.

Handheld Inspection Devices

Vix’s portable handheld terminal is designed for inspection purposes, but can also be used for ticket sales or validation. We offer lightweight, EMV-compliant devices that give users a range of advanced functionality including inspection of magnetic, smart card, optical and contactless tickets and tokens. This is all provided in devices with a range of high-speed connectivity options and compliance with the required global and local payment and security standards. These devices are designed for field inspection and validation, and support real-time communication with the back office. They are NFC-enabled, compact and robust in design, and commercially available off-the-shelf units.

Ticketing Machines

Vix ticketing solutions can be provided for either on-vehicle or on-platform deployment. Vix also has integrated ticketing within our range of on-vehicle and on-platform readers. This delivers a cost-effective and low footprint solution that is an easy to use solution for passengers. And, these machines and solutions support rapid fare collection through smart card processing, bringing increased flexibility and convenience to operators. All our ticketing solutions provide the robustness for which Vix devices are renowned.

VIX CR6000 VIX CR6100

DEVICES

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LEADERSHIP

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LEADERSHIP

We are proud of our achievements and we will continuously strive for bigger and better ways to shape the future of transport ticketing’s role in providing a better customer journey for millions of commuters worldwide.

If you would like to learn more about our global leadership presence, please feel free to contact us at any of our global offices, or email us at contact@vixtechnology.com

Vix Technology’s global team of transport technology leaders are dedicated to ensuring the solutions delivered will constantly evolve with changing industry and passenger needs. We strive to be at the forefront of transportation technology innovation and be leaders in our space.

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OUR GLOBAL PRESENCE

AMERICASSalt Lake City265 E 100 S Suite 280, Salt Lake City, UT 84111 USA +1 801 428 0180 americas@vixtechnology.com

Seattle710 2nd Ave Suite 950, Seattle, WA 98104, USA +1 206 749 5500 americas@vixtechnology.com

EMEA BesanconParc Temis 17B Rue Alain Savary, Besancon 25000, France +33 (0) 381401142 emea@vixtechnology.com

BrusselsRomboutsstraat 5B-1932 ZaventemBrussels, Belgium+32 (0)2 722 89 11emea@vixtechnology.com

From Bangkok, Brussels and Besançon to Stockholm, Seattle and Sydney, there are more than 650 Vix personnel working in global offices in support of customers around the world. With regional headquarters in Perth, Australia (APAC), Cambridge, UK (EMEA) and Seattle, WA (Americas), Vix is truly a global company.

Cambridge, UKCambridge Science Park, Milton Road, Cambridge CB4 0WW, UK +44 01223 728 700 emea@vixtechnology.com

LondonWeWork 1 Fore Street, London, EC2Y 9DT, UK 01223 728 700 emea@vixtechnology.com

GothenburgJohan på Gårdas gata 5A 412 50 Göteborg, Sweden +46 (0) 8659 0800 emea@vixtechnology.com

LysakerStrandveien 35 N 1366 Lysaker, Norway +46 (0) 8659 0800 emea@vixtechnology.com

RomeVia Giuseppe Armelini, 37, 00143 Roma, Italy +3 9065196161 emea@vixtechnology.com

StockholmArenavägen 57, SE-121 26, Stockholm-Globen, Sweden +46 (0) 8659 0800 emea@vixtechnology.com

APACBangkok287 Liberty Square Building, 20th Fl., Unit 2005, Silom Road, Silom, Bangrak, Bangkok, Thailand 10500 +662 02 6311521 apac@vixtechnology.com

Hong KongUnit 11, 12/F Chevalier Commercial Centre8 Wang Hoi RoadKowloon BayKowloon, Hong Kong +852 2 2756 6808 apac@vixtechnology.com

Kuala LumpurSuite 16.02 Level 16, The Gardens North Tower, Mid Valley City,

Kuala Lumpur, Malaysia apac@vixtechnology.com

MelbourneLevel 19, 357 Collins Street, Melbourne, VIC 3000, Australia +61 3 9079 2000 apac@vixtechnology.com

PerthLevel 1, 50 St Georges Terrace, Perth, WA 6000, Australia +61 08 6180 4600 apac@vixtechnology.com

SydneyLevel 22, 227 Elizabeth Street, Sydney, NSW 2000, Australia apac@vixtechnology.com

Townsville647 Finders StreetTownsville, QL 4810Australia+61 (7) 4444 4800apac@vixtechnology.com

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MEMBERSHIPS

Here are some of the organisations for which we are proud to be members:

We are members of some of the top global transportation and payments organisations. Our participation allows us to be an innovative voice and contribute to industry discussions with other leaders from all over the world. We attend, contribute to and speak at many industry events hosted by our membership organisations, and we are excited to engage in conversations as we strive to continually deliver a better the customer journey.

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PARTNERS

The following are some of the companies with whom we partner for projects across the globe:

Vix partners with key companies from all over the world in support of delivering complete, innovative solutions to our past, current and prospective customers. In so doing, we bring together knowledge, insights and industry-leading products for a fully integrated transit system that provides a better customer journey. Our partnerships with these companies help Vix deliver a wide array of services, including hardware needs, installation support, website development and more. As partners, we are able to provide full solutions that help our customers support a more seamless transit journey for operators and passengers alike.

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CUSTOMERS & CASE STUDIES

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A BETTER CUSTOMER JOURNEY

Vix is proud to have partnered with transport authorities in more than 10 countries and 200 cities and regions around the globe. Vix customers are passionate about their cities and dedicated to providing a more effortless environment for their passengers. Whilst the customer size, location, modes of transport and stage of transport evolution all differ, their purpose is ultimately the same as ours – a better customer journey.

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A BETTER CUSTOMER JOURNEY

SEATTLE, USA

One Regional Card for All Integrates Greater Puget Sound Region

The contactless ORCA card is used by more than 70 per cent of riders and the system processes in excess of 200 million rides annually on 2,250 buses, plus light rail, commuter rail and ferries.

SALT LAKE CITY, USA

Salt Lake City is Home to the First Transit OpenPayments System in U.S.

The Utah Transit Authority (UTA) has always been viewed as an innovation leader in the transit space. In 2008, Vix Technology collaborated with UTA to deliver an advanced electronic fare collection infrastructure.

ROME, ITALY

Vix Mobile Solution Takes ATAC Passenger Experience to the Next Level

Vix Technology has been partnering Rome’s public transport authority (ATAC) on automated fare collection for 15 years, building off a €60M investment in the region from 2000-2009 to build an AFC system supporting the Metrebus scheme.

CAMBRIDGE, UK

Real Time Passenger Information Systems for the City of Cambridge

Since 2005, Vix Technology has supplied a Real-Time Passenger Information (RTPI) system to the City of Cambridge. The city’s bus rapid transit system services 3.6 million passengers per year along the longest guided bus route in the world.

DUBLIN, IRELAND

Leap Card Evolves with Mobile NFC Application

In 2011, Vix delivered the Integrated Ticketing Smart Card (“Leap Card”) for the National Transport Authority (NTA) in Dublin. In 2016, Vix partnered with Snapper to develop the innovative Leap Card NFC app, which allows NTA passengers with NFC-enabled Android phones to check card balance and instantly top up – all by simply touching their card against their phone.

BEIJING, CHINA

Smart Card-based Automated Clearing Centre Moves Passengers at World-high Rate

In advance of Beijing hosting the 2008 Summer Olympic Games, the city’s Metro system needed a ticketing solution that was capable and efficient. Vix Technology partnered with Beijing Infrastructure and Investment Company (BII) to transform the city’s public transport system providing a scalable solution and the infrastructure for future expansion.

CAPE TOWN, SOUTH AFRICA

MyCiTi Program Brings Contactless Payments to Cape Town Transit

Vix Technology partnered with the city of Cape Town in 2013 to provide the award-winning MyCiTi ticketing solution to replace paper tickets. Vix implemented an Open Payments system that enabled the use of bank-issued contactless credit cards for travel, providing access to people who previously did not have a bank account.

OSLO, NORWAY

Vix Solution Eases Passenger Movement for Oslo and Surrounding Area

Born in 2007 following a merger of the two suppliers handling passengers from Oslo and the surrounding area, Ruter AS has since become Norway’s biggest public transport authority. Vix Technology has supported the region as suppliers of the fare collection system and have continued to upgrade the system as it has transitioned and advanced.

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CASE STUDY SALT LAKE CITY, USA

Utah capital city home to United States first transit open payments system

The Utah Transit Authority (UTA) has always been viewed as an innovation leader in the public transit space. The agency pushed for a modern light rail system ahead of the 2002 Olympics, which has since become extremely popular with the public for daily commutes and access to sporting, entertainment and cultural events in the city. UTA has also had a long-standing relationship with the local ski resorts and currently provides ski bus service to 10 Utah ski resorts in the agency’s service area. This innovative mindset continued as the agency began looking at upgrading its fare collection infrastructure, and in 2008, Vix Technology collaborated with UTA to deliver an account-based fare collection solution.

UTA wanted a system that had thecapability to accept all forms of paymentmedia: from third party ski passes tocontactless credit cards to ”FAREPAY,” UTA’s own reloadable fare card. It was this unique requirement, combined with the relatively new capability to validate cards on bus readers much more quickly over cellular connection, that led Vix to develop this first account-based electronic fare collection (EFC) system in the United States.

Key facts

• Processes nearly 50 million rides annually

• 15 million trips processed directly through contactless taps

• Services a population of more than one million in SLC and surrounding area

• Fleet of 560 buses, 170 light and commuter rail

In 2007, Vix deployed readers to the fleet of20-30 ski buses and ran a proof of conceptpilot, allowing season ski passes andcontactless credit cards as fare paymentvalidated by our readers (modifiedCP5000s). The following 12 months werespent building what would become thefirst version of the account-based system,which was then launched on the ski busfleet, and followed up by a system-widelaunch in January 2009. The student andcorporate pass programs were added tothe system later that year.

The long-standing relationship betweenVix and UTA has allowed our partnershipand work on the system to be continuouslyinnovative. Heralded as a model for modernfare collection system design, the award-winning fare collection technology set the standard high in a market that is rapidlyseeking out these advanced solutions.

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CASE STUDY DUBLIN, IRELAND

Contactless Leap Card system evolves with mobile NFC application

Vix Technology has been working with theNational Transport Authority (NTA) for sixyears, and is currently the system integratorfor the real-time passenger information(RTPI) system operating across Ireland’smajor cities. Vix provides the centralsystem engine, which takes inputs fromDublin Bus AVL/Bus Eireann AVL and Luasand outputs the data on to more than 700street displays and the National JourneyPlanner. Vix also plans to help integrate theNorth and South systems to facilitate RTPIfor cross-border travel.

In 2011, Vix delivered the IntegratedTicketing Smart Card (“Leap Card”). Withmore than 1.5 million cards sold, the cardcan be used on public transport acrossIreland’s cities. The scheme processesnearly 100 million journeys annually andhandles more othan €10 million in travelcredit top ups per month. A definingasset of the Leap Card System is thatthe smartcard itself contains the recordof balance and recent journey history,enabling the system to ensure there is sufficient travel credit or an applicableticket so the passenger can travel.

Key facts

• More than 1.5 million Leap Cards in use

• Leap Cards alone process nearly 100 million journeys annually

• Leap Card NFC app record €1M in top ups for the month of November 2016

In 2016, Vix and the NTA became the firstpublic sector body in Ireland to introduceNFC technology on a large-scale basis.This was instigated due to passengersstruggling with delays in checking cardbalances, collecting pre-purchased tickets,and needing to physically visit vendingmachines or point-of-sale shops to top up.Vix partnered with Snapper to develop theinnovative Leap Card NFC app (Leap Top-Up App), which allows NTA passengerswith NFC-enabled Android phones tocheck their card balance and instantlytop-up with travel credit or collect pre-purchased tickets - all by simply touchingtheir card against their phone.

The NTA won an excellence in innovationaward in 2015 for this product, and hasbeen nominated for an award in TransportTicketing in the UK in 2017.

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CASE STUDY CAPE TOWN, SOUTH AFRICA

MyCiTi program brings contactless payments to Cape Town transit

In 2013 Vix Technology partnered withICT Works and the City of Cape Townto provide the award-winning MyCiTiticketing solution to replace paper tickets.Prior to the introduction of the programCape Town’s commuters experiencedtravel delays, such as needing to stop at akiosk every day to purchase a ticket andwaiting for conductors to inspect ticketsat checkpoints. Many riders could also onlypay for their fares using cash, which wasnot only inconvenient but also posed asecurity risk.

Vix implemented an Open Paymentssystem that enabled the use of bank-issuedcontactless credit cards for travel. Issuedby Absa Bank, these cards also providedpeople who previously didn’t have a bankaccount access to contactless paymentthat could be used for paying fares, as wellas being used as a debit card to purchaselow-value items (to a maximum limit) fromparticipating retailers.

Key facts

• More than 750,000 cards issued since launch in 2013

• System processes 1.4 million journeys per month (nearly 17 million journeys annually)

• MyCiTi services include BRT, minibus taxies, Metrorail and privately owned bus operators

More than 750,000 cards have been issuedsince the MyCiTi Integrated Rapid Transit (IRT) System launched, providing a valuablesocial benefit to the community, while thetap in and tap out system means fares arecalculated and deducted accurately. Ridersalso benefit with faster boarding andpayment and easier management of theiraccount - cards can be pre-loaded at thebeginning of the month so daily commutesare always paid for automatically.

With the help of Vix, the system currentlyoperates across 210 buses and 35 bus rapidtransit (BRT) stations supporting more than35,000 daily passenger trips. Vix is nowworking on further system enhancementsincluding expanding the system to suitthe city’s growth plans through theintroduction of Card Vending Machines,Park and Ride Integration, New Bus Routesand Card Balance Readers.

VIXTECHNOLOGY.COM

VIX TECHNOLOGY, AMERICAS REGION710 2nd Ave Suite 950 Seattle, Washington 98104 USA +1 206 749 5500 americas@vixtechnology.com

VIX TECHNOLOGY, EMEA REGIONCambridge Science Park, Milton Road Cambridge CB4 0WW UK +44 01223 728 700 EMEA@vixtechnology.com

VIX TECHNOLOGY, APAC REGIONLevel 1, 50 St Georges Terrace Perth, WA 6000 Australia +61 08 6180 4600 APAC@vixtechnology.com