INCITE

DISCOVERY

Inspire

Change

What’s your

ROK?(Return On Knowledge)

@EdwinMiller

@9Lenses

@JerryAOverton@CSC

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Traditional Approach to Navigating Complexity, and Sometimes Innovating

Traditional Limitations

Org Can’t Connect Data

Data is Inconsistent

Data is Not Secure

Org Doesn’t Own its Data

Limited Scope & Engagement

Time Consuming

Data GraveyardReceive Bulky,

Unstructured DataSurveys & Consultants

(Speed Versus Depth)Business Problem or

Innovation Need

Spend on Tools to

Connect the Data

`

Secure, Connected, &

Actionable Data from ONE

Dashboard

Interview Unlimited Number

of ParticipantsProactive Business

Solutions

Human Insight Discovery as a Product

Positive Outcomes

Data Connected Across Org

Data is Consistently Collected

Data Secured in Central Location

Org Owns its Data

No Scope Limitations &

Increased Engagement

Rapid Insight

Pulse Apps

Annually

Quarterly

Gaps,

Challenges, Etc...

Analytics &

Segmentation

INTERVIEW

Unlimited

Participants

Chosen

App

INSIGHT App Store

Patrick Lencioni

Custom Apps

Benchmark Data at the

Frequency of your

Business

On

e C

on

ne

cte

d P

latf

orm

ASSUMPTIONS

Simplicity…

YOUR PEOPLE…

Colliding Ideas…

NEED A PLATFORM

Simplicity… Your People… Colliding Ideas…

Automated Insights

Innovate at Speed

SOURCE: CEB

Approaches to Uncovering Hidden Capacity

Constraints

HP’s use of 9Lenses

St r at egy Team Int er v iew s

Det ai led Wor k load Model ing

Consul t ing Engagem ent

Analysis:Br eadt h & Dept h

Cost s:Resour ces & Tim e

Low Low

Low High

High High

High Low

Time Spent on Data Collection

and Analysis

Critical Success Factors

middle management is

NOT a machine…

How do you scale?

Small Wins

Moonshot

Case Study

Pattern-based business model simulation

Presented by: @JerryAOverton

@CSC

HIGH Strategic

Context

MEDIUM

CUSTOM

DEVELOPMEN

T

Valu

e

PRODUCT

(+rental)

COMMODITY

(+utility)

LOW

Strategic

Core

Utility

We Innovate From the Outside In

Innovation at the edges of our company

Evolution

3) Pioneers

2) Settlers

1) City Planners

Now, We Predict Our Future

Our models tell us things like which skills will be used in combination. We

can predict the most effective ecosystem for any key skill.

tfs

virtualbox

qemu

kvm

asp.net

authentication

wcf

php

c#

encryption

ruby-on-rails

ubuntu

hyper-v

ruby

chef

devops-engineer

devops

hbase

hive

hadoop

pigmongodb

nosql

r

map reduce

mysql cassandra

python

perl

puppet

Using Human

Data

Using Machine Data

(3)Predict

Our Future

(4) Choose

Our Future

(2) Understand

the Present

(1) Gather

Data

Moneyball

Listen to Data

Beyond Moneyball

Next, We Choose Our Future

Optimal Market Entry

Optimal Market Entry

Operating at Scale

Operating at Scale

Expected Performance at Scale

Optimal Performance at Scale

Expected Performance at Scale

Optimal Performance at Scale

Example: Simulating Business Innovations

Innovation

Status Quo

With much discipline to simplification

Complexity can

become a competitive advantage

What’s Your

ROK?(Return On Knowledge)

www.9Lenses.com