988001 iq hardware software 10 08

Pro-Link iQ™Hardware andSoftware User

Manual

Pro-Link iQ™

IDSC Holdings LLC reta ins all owners hip rights to the P ro-Link iQ™ and its documentation. The Pro-Link iQ™source code is a confidential trade secret of IDSC Holdings LLC. You may not decipher or decompile Pro-Link iQ™software, develop source code for the Pro-Link iQ™, or knowingly allow others to do so. The Pro-Link iQ™ and itsdocumentation may not be sublicensed or transferred without the prior written consent of IDSC Holdings LLC.

This manual, as well as the software it describes, is furnished under license and m ay only be used or copied inaccordance with th e terms of such license. The con tent of this manual is furnish ed for informational use only, issubject to change witho ut notice, and shou ld n ot be construe d as a commitment by ID SC Holdin gs LLC. IDSCHoldings LLC assumes no responsibility or liability for any errors or inaccuracies that may appear in this book.

Except as permitted by such license, no part of this publication may be reproduced, or transmitted, in any form or byany means, electronic, mechanical, or otherwise, without the prior written permission of IDSC Holdings LLC.

NEXIQ™ and NEXIQ Technologies™ are trademarks of IDSC Holdings LLC.©2008 IDSC Holdings LLC. All rig hts reserved. All other marks are trademarks or regi stered trademarks of therespective holders. Pictures for illustration purposes only. Specifications are subject to change without notice.

www.nexiq.com

The device complies with P art 15 of the FCC Rules. Oper ation is subject to the foll owing two condi tions: (1) thisdevice may not cause harmfu l in terference, and (2) this device must acce pt any interference received, includinginterference that may cause undesired operation. This device contains FCC-ID-POOWML-C30XX.

Approved in accorda nce to R&TTE directive transmitter module marked by “CE product label”, manufactured byMITSUMI Incorporated to OEM product.

Part No.988001 Revised 10/14/2008

Chapter 1 :Using this Manual ..................................................1

Manual Overview ...........................................................................2

Conventions ...................................................................................3Special Messages ................................................................................3

Notes .. ...............................................................................................3Important .. .........................................................................................3Cautions ... .........................................................................................3Warnings .. .........................................................................................4Troubleshooting . ...............................................................................4

Specialized Text ...................................................................................4

Chapter 2:Overview of the Pro-Link iQ ....................................5

Device Configuration .....................................................................6Front View ............................................................................................6Top View ..............................................................................................6Back View .............................................................................................7Bottom View .........................................................................................8Side View .............................................................................................9

Software Components .................................................................10Applications . .......................................................................................10Calibration ... .......................................................................................11Data List .............................................................................................12Datapoints ... .......................................................................................13Events ... .............................................................................................14Faults ..................................................................................................15Graphing Data ....................................................................................16Parameter Category ...........................................................................17Parameter ...........................................................................................17

Pro-Link iQ™ Hardware and Software User’s Manual ii

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Pop-up Keypad ................................................................................... 18Character Mode .............................................................................. 18Numeric Mode .................................................................................19

Quick Lists .......................................................................................... 20Trip Lists ............................................................................................. 21

Product Specifications .................................................................22

Chapter 3:Connecting the Components ................ ................ 23

Introduction to Cabling ................................................................24Typical Connection............................................................................. 24Optional Connections ......................................................................... 25

USB Type B Port ............................................................................. 25USB Type A Ports ........................................................................... 25Compact Flash Port ........................................................................ 25

Powering Up the iQ .....................................................................26

Chapter 4:Navigating the Pro-Link iQ ................... ................ 27

Launching the Pro-Link iQ ...........................................................28

Using Navigation Options ............................................................29Making Selections .............................................................................. 29Tabs .. ................................................................................................. 29Buttons .. ............................................................................................. 31

The On-Screen Menu Button ......................................................34

The Main Screen .........................................................................35

-Link iQ™ Hardware and Software User’s Manual

Chapter 5:Using the Pro-Link iQ ...........................................37

Performing a Vehicle Scan ..........................................................38

Scanning for Faults ......................................................................42

Introduction to Tab Functions ......................................................44The Faults Tab ...................................................................................44

Active Faults ....................................................................................44Inactive Faults .................................................................................45

The Events Tab ..................................................................................46The Parameters Tab ..........................................................................47The Calibrations Tab ..........................................................................48The Tests Tab ....................................................................................49

Viewing Vehicle Specifications ....................................................51

Monitoring Battery Power ............................................................52

Chapter 6:Using the Pro-Link iQ Website ...............................55

Accessing the Website ................................................................56

Creating a User Account .............................................................58

Registering a Device ...................................................................60

Adding New Software ..................................................................61

Activating Your Software .............................................................62

Logging In ....................................................................................73

Maintaining Your User Account ...................................................74

Registering Additional Devices ....................................................75

Downloading Software .................................................................76Downloading Software from the Website . ..........................................76Downloading Software from the CD ...................................................81

Copying the Application Using a USB Flash Drive ......................83

Copying the Application Using the Desktop Companion .............87

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Updating Your System Bundle ....................................................90

Frequently Asked Questions (FAQs) ...........................................93

Returning to the Pro-Link iQ Main Page ......................................94

Using the Search Function ..........................................................94

Logging Out .................................................................................94

Chapter 7:The Admin Menu and the Desktop Companion ....... 95

Using the Pro-Link iQ Admin Menu .............................................96Installing Software .............................................................................. 96Uninstalling Software .......................................................................... 97Activating/Registering Software ......................................................... 98Configuring the Pro-Link iQ ..............................................................100

Owner Information Settings ...........................................................100Date/Time Settings ........................................................................101

Viewing System Details ....................................................................102Printing Reports ................................................................................102Connecting to a Remote PC .............................................................103Scanning a Vehicle ...........................................................................103

Using the Desktop Companion ..................................................104How to Install the Desktop Companion . ...........................................105Connecting Your Pro-Link iQ to Your PC .........................................109Owner Information ............................................................................112Save Installed Application List to Computer .....................................113Print Installed Application List ..........................................................113Transfer and View Pro-Link iQ Reports ............................................113

View Reports on Computer ...........................................................113Transfer All Reports to Computer .................................................114

Updating Your System Bundle ..................................................115Adding an Application to Your Pro-Link iQ .......................................118Activating an Application for Unlimited Usage ..................................119Removing an Application from Pro-Link iQ ......................................120


Chapter 8:Pro-Link iQ Utilities ............................................ 121

Using Record Mode ...................................................................122

Playback Mode ..........................................................................123

Printing Reports .........................................................................125Changing Print Parameters ... ...........................................................126

Pro-Link iQ™ Hardware and Software User’s Manual vi

1

Using this Manual

uManual Overview, page 2

uConventions, page 3

This chapter provides an overview of this manual’s organization and the conventions used throughout.

NOTE:

i The screens used in this manual for illustrating features and functions of the Pro-Link iQ™ may vary from the actual screens you see when running your own application. The screens shown in this manual are for demonstrative purposes only.

Pro-Link iQ™ Hardware and Software User’s Manual 1

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Chapter 1 • Using this Manual

Manual OverviewThis manual provides basic and detailed information to support you in using the Pro-Link iQ.

This manual is comprised of the following sections:

• Table of Contents—helps you to find the information you are looking for quickly and easily.

• Chapter 1: Using this Manual—provides an overview of this user’s manual.

• Chapter 2: Overview of the Pro-Link iQ—introduces the hardware and software features of the Pro-Link iQ.

• Chapter 3: Connecting the Components—provides instructions and illus-trations on how to connect the Pro-Link iQ to a vehicle diagnostic port and, optionally, to a PC or printer.

• Chapter 4: Navigating the iQ—explains how to launch Pro-Link iQ and use its tabs and buttons to move around in the system.

• Chapter 5: Using the Pro-Link iQ—describes how to scan vehicles and faults and how to interpret the information returned by the Pro-Link iQ.

• Chapter 6: Using the Pro-Link iQ Website—provides instructions for cre-ating a user account for use in downloading applications and other vital software from the Pro-Link iQ Customer Support website.

• Chapter 7: Pro-Link iQ Administration—explains how to perform admin-istrative operations using the Pro-Link iQ and the Desktop Companion.

• Chapter 8: Pro-Link iQ Utilities—provides an overview of Record Mode, Playback Mode, and printing.

• Appendix A: Warranty & Service—provides warranty and service information.

Each chapter begins with an “at-a-glance” list of the chapter’s contents, along with corresponding page numbers.


- Conventions

Conventions

This section provides descriptions of the conventions used throughout this manual.

Special Messages

Notes

NOTE provides explanations, comments, or tips related to the subject matter that is being discussed.

Example:

NOTE:

i Refer to the page number provided for each described component for fur-ther details.

Important

IMPORTANT indicates a situation which, if not avoided, may result in damage to the test equipment or vehicle.

Example:

IMPORTANT:

ä Keep all cables clear of moving or hot engine parts.

Cautions

CAUTION indicates a potentially hazardous situation which, if not avoided, may result in moderate or minor injury to the operator or to bystanders.

Example:

CAUTION:

ä Do not use the unit to perform tests on household or industrial sources.


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Chapter 1 • Using this Manual

Warnings

WARNINGS indicate a potentially hazardous situation which, if not avoided, could result in death or serious injury to the operator or bystanders.

Example:

WARNING:

ä Use appropriate hand protection when handling hot engine components.

Troubleshooting

Information intended to help you to address or anticipate potential issues are pre-sented in the following manner:

Specialized Text

The following specially formatted text is used to help you to differentiate certain elements discussed within this manual:

• Emphasis: Used to draw your attention to particularly important information.

• FEATURE: Used to highlight the name of a specific feature.

Example: “Use SNAPSHOT to record data surrounding a specific event.”

• Field/Line: Used to highlight the name of a field or a line of text from a display.

Example: “A check mark is placed in the check box next to the Total Fuel Used parameter.

• Menu Items: Used to highlight a series of menu selections.

Example: “From the Main Menu, select Scan Vehicle 4CALS 4Engine 1 4Function Lockout.”

• Screen titles: Used to highlight the title of a screen displayed.

Example: “The display shows the Available Categories menu, which lists the special tests available for this engine.

If the ““No ECMs were found...” message appears, check to make sure that your iQ is connected to the vehicle, and the key is in the on position.


2

Overview of the Pro-Link iQ

uDevice Configuration, page 6

uSoftware Components, page 10

uProduct Specifications, page 22

This chapter provides an overview of the hardware and software features of the Pro-Link iQ™, along with its detailed product specifications.


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Chapter 2 • Overview of the Pro-Link iQ

Device Configuration

This section introduces the Pro-Link iQ™ hardware, its ports, and connections.

Front View

Top View

Figure 2.1 Front View of the Pro-Link iQ

Figure 2.2 Top View of the Pro-Link iQ

LCD (touch screen)

Rubber grips


- Device Configuration

r

Back View

WARNING:

ä The desk stand enables you to hang the Pro-Link iQ from the steering wheel. We recommend strongly that you refrain from doing this while the vehicle is in motion.

Figure 2.3 Back View of the Pro-Link iQ

Desk Stand

DeviceSerial NumbeLabel


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Bottom View

On the bottom of the device you will find a storage slot for the stylus.

Figure 2.4 Bottom View of iQ Showing Storage Slot for Stylus

Storage Slotfor Stylus

Stylus


- Device Configuration

Side View

To remove the battery, you have to first gently remove the rubber grip on the right side of the device. The battery storage slot is at the bottom of the device on the right side.

Figure 2.5 Side View Showing Battery Storage Slot

Battery

Rubber GripRemoved

BatteryStorageSlot


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Software ComponentsThe following sections introduce you to many of the software features that make the Pro-Link iQ the industry-leading diagnostic tool for heavy duty engines.

Applications

An application is the software loaded on your Pro-Link iQ for diagnosing various conditions in your type of vehicle. Applications are downloaded from the Pro-Link iQ Customer Service website.

NOTE:

i All iQ devices come shipped with software in Evaluation Mode. You can run up to five (5) evaluation sessions before you need to activate the soft-ware for unlimited use. (Refer to Chapter 7 for information on how to activate software for unlimited use.)

Figure 2.6 Desktop Companion Screen


- Software Components

Calibration

Calibration is process of setting the value of a user programmable datapoint in a vehicle controller. The CALS tab enables you to list the calibrations available for each module and provides you with the screens you need to calibrate these parameters.

Figure 2.7 Sample CALS Tab Screen


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Data List

A data list is the collection of all parameters that appear on the Parameters tab. For example, in the Heavy Duty Standard application, the Data List parameter category contains 73 individual parameters, including such things as ECU Date, ECU Time, Transmission Splitter Position, Engine Retarder Level Switch, etc.

Figure 2.8 Sample Parameters Tab Screen



Datapoints

A datapoint is a parameter value, such as Maximum Vehicle Speed Adjustment, which can be modified using the CALS tab. On the CALS tab, you select the module whose calibrations you want to update. The Pro-Link iQ displays a list of the datapoint categories available. You can then select a particular datapoint to modify.

Figure 2.9 Sample Datapoints Screen


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Events

Events are similar to faults, in that they indicate problems in a vehicle. Events are only applicable for the following applications:

• CAT® Engines with ACERT™ Technology

• ODB II applications

Events are classified as either Critical or Logged.

Figure 2.10 The Events Tab (CAT/ACERT ONLY)



Faults

Faults result from scanning a vehicle for unusual conditions and out-of-range pa-rameter values. When this occurs, a fault code is displayed providing diagnostic information the service bay technician uses to investigate the situation. Faults can be either active or inactive.

NOTE:

i When a fault has no associated parameter, it only means that the there is no parameter available from the data list that correlates to that specific fault. Faults can occur when parameters are detected to be out of range, but also when a connection is broken, a sensor is broken, a wire has loos-ened, etc. Faults are only displayed when a particular condition triggers it.

Figure 2.11 Active and Inactive Fault Codes


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Graphing Data

When you are looking at a parameter on the Parameters tab, the Graph Page button is displayed at the bottom of the screen. This button enables you to enter graph mode, where all the “scalable” parameters within a category are displayed. Scalable parameters and those that have a value that can vary over time (for example, temperature).

Sometimes it is useful to graph datapoint values. You select one or more datapoints from a list for graphing. The iQ can superimpose datapoints on a strip chart for analysis. The strip chart can be configured for the amount if time dis-played, axis scaling, and legend display, and you can zoom in and out on data.

Figure 2.12 Sample Graph Screen



Parameter Category

A parameter category is a group of related parameters. For example, in the CAT® Engines with ACERT™ Technology application, there are 17 parameter catego-ries, each of which is comprised of multiple parameters.

Parameter

Same as a Datapoint. See definition of Datapoint earlier in this chapter.

Figure 2.13 Sample Screen Showing Categories on Left


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Pop-up Keypad

The pop-up keypad appears automatically whenever data entry is required. The keyboard has two modes:

• Character

• Numeric

In either mode, clicking the Shift button displays additional characters on the key-board. Clicking the Hide key closes the keypad.

Character Mode

Character mode displays the letters of the alphabet and some punctuation symbols. To switch the keyboard from numeric to character mode, click the ABC button.

Figure 2.14 Keypad in Character Mode



Numeric Mode

Numeric mode displays numbers, punctuation, and symbols. To switch the keyboard from character to numeric mode, click the 123 button.

Figure 2.15 Keypad in Numeric Mode


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Quick Lists

A Quick List enables you to select parameters across different categories and even different modules and view them together. A Quick List is a convenient way for a technician to view important parameters. The Quick List is limited to eight pa-rameters, and there can be only one Quick List on the iQ.

Figure 2.16 Sample Quick List



Trip Lists

A trip list consists of the parameters that relate to fleet trip data, driver trip data, etc. For example, in the CAT® Engines with ACERT™ Technology application, there are two parameter categories: Driver Trip Information and Fleet Trip infor-mation. These parameters in these categories provide trip-related information.

Figure 2.17 Sample Trip Data Screen


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Product SpecificationsThe Pro-Link iQ is configured with the following specifications:

Feature Data

Physical Dimensions 10.25” x 7.75” x 2.00”

(260 mm x 197 mm x 51 mm)

Weight 3 lbs (1.362 kg)

Power Requirements 6 - 32 VDC @ 1.00 amp

Display 8.4 inch TFT LCD display with touch screen

Battery 7.4 V, 2.2AHR Li-ion

Operating Temperature 0 to +60 Celsius

Vehicle Protocols J1708/J1587J1939Dual CAN (125, 250, or 500 kb/s)ISO-9141/KW2000J1850 VPWJ1850 PWMGM 8192/9600 baudATEC 160 baud

USB Communications Two USB Host ports, version 1.1One USB Device, version 1.1

Vehicle Connector DB15F (use with NEXIQ power/data cable)

Compact Flash Slot Type 1 cards only

AC/DC power adapter connector

AC input 100-240 V, 1.8aA, 50 - 60 HZDC output 14V 3.0A Max


3

Connecting the Components

uIntroduction to Cabling, page 24

uPowering Up the iQ, page 26

This chapter introduces cabling and how to use the ports on the Pro-Link iQ™ to connect various system components. It also describes the various methods you can use to power the iQ.

NOTE:

i To turn off the iQ, simply hold down the ON/Off switch (located on the top of the device; see Fig. 3.2) for approximately four (4) seconds, or until the display goes blank.


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Chapter 3 • Connecting the Components

Introduction to CablingThis section describes the major cables you will need to connect your Pro-Link iQ to a vehicle diagnostic port.

Typical Connection

NOTE:

i If the Pro-Link iQ is not connected to the vehicle, the brightness of the backlight is reduced. Technicians should verify that connections are tight and solid before scanning begins.

Figure 3.1

VehicleDiagnostic Port

Blue power/datacable in power/data port

Vehicle adapter


- Introduction to Cabling

Optional Connections

The top of the Pro-Link iQ contains USB Type A and B ports, as well as a Compact Flash port for connecting the iQ with other devices. The following sections discuss some typical uses for these ports.

USB Type B Port

The USB Type B port is used to connect to a laptop, desktop, or a USB printer.

USB Type A Ports

There are two stacked USB Type A ports on the top of your iQ. These ports are used to connect a USB mouse, USB memory stick, etc.

Compact Flash Port

The Compact Flash port on the top of the iQ is provided for user convenience (e.g., loading applications, etc.).

Figure 3.2 Pro-Link iQ Top View


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Chapter 3 • Connecting the Components

Powering Up the iQThere are three ways to power up the iQ. You can use the:

• Vehicle itself (In most vehicles, you can power up the iQ using the ve-hicle’s datalink adapter.)

• On-board battery (A long-life battery is included along with your device.)

The iQ on-board battery is recharged when the device it turned on and the AC/DC Power Adapter is being used, or when the iQ is plugged into the vehicle datalink connector.

• AC/DC power adapter (This is one way of powering up the iQ when you do not wish to use the battery.)

If the battery is does not take the recharge, you will need to replace it.

NOTE:

i To turn off the iQ, simply hold down the ON/Off switch (located on the top of the device; see Fig. 3.2) for approximately four (4) seconds, or until the display goes blank.


4

Navigating the Pro-Link iQ

uLaunching the Pro-Link iQ, page 28

uUsing Navigation Options, page 29

uThe On-Screen Menu Button, page 34

uThe Main Screen, page 35

This chapter explains how to launch the Pro-Link iQ™. It also explains the basics of navigating the system using tabs and buttons. In addition, you will learn how to:

• Make selections

• Use the items available on the iQ Menu button

• Take advantage of the utility functions available on the iQ Main Screen


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Chapter 4 • Navigating the Pro-Link iQ

Launching the Pro-Link iQTo launch the Pro-Link iQ, make sure the system is hooked up to a power source and is correctly attached to the vehicle diagnostic port. Then press the ON/OFF button to turn the device on.

NOTE:

i Pressing the ON/OFF button again will turn the device off. Hold down the ON/Off switch (located on the top of the device; see Fig. 3.2) for approxi-mately four (4) seconds, or until the display goes blank.

The iQ automatically starts scanning for vehicle modules. The eventual result, if all scans, are successful, is the Data Results screen.

NOTE:

i The Data Results screen comes up automatically for the user once the connection to the vehicle diagnostic port/controller has been made.

Figure 4.1 Data Results Screen


- Using Navigation Options

Using Navigation OptionsTabs and buttons are the two main ways of navigating the Pro-Link iQ.

Making Selections

The Pro-Link iQ has been designed for ease of use in on-road conditions, in the service bay, or in test situations. Depending on the circumstances of use, you can tell the iQ what you want it to do by:

• Touching the screen with your finger

• Touching the screen with the stylus (provided in a storage hold on the bottom of the iQ)

• Attaching a mouse through one of the USB Type A ports on the top of the iQ and making selections with left mouse clicks

Tabs

When the Pro-Link iQ has finished scanning for vehicle modules and faults, the Data Results screen (Fig. 4.1) is displayed. It includes a number of stacked tabs on the right side of the display.

Figure 4.2 Portion of Data Results Screen Showing Tabs

Tabs


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The tabs you see on your iQ depend on the application(s) you are using. The Faults tab is always the top tab in the stack. To activate a tab and view its con-tents, touch the tab on the right side of the screen. The tab you have selected is moved to the front of the stack.

Figure 4.3 Sample Display with Tests Tab on Top



Buttons

Buttons are the other main way to navigate through the system. The device displays navigational and command buttons at appropriate parts of the interface. The table below introduces many of the buttons you will encounter as you use the iQ.

Button Where Found Description

Activate Tests tab Activates a test.

Admin Main Screen Menu Displays administrative window.

Back Returns to previous level of interaction.

Cancel Cancels any changes made.

Change Pro-Link iQ Menu Enables you to change the controller or category for which you want to print parameters.

Clear Faults tab Clears individual fault items (CAT ACERT™ application only).

Clear All Inactive Faults Faults tab Clears all inactive faults.

Clear Quick List Parameters tab Clears all parameters in the Quick List.

CLOSE Calibrations tab Closes the datapoint modification screen.

Deactivate Tests tab

Demo Mode Main Screen Menu Activates Demo Mode.

Done Calibrations tab Ends datapoint modification.

Down Faults and Events tabs Goes down in the list of faults/events.

Graph Page Parameters tab Displays parameters in graph format.


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Hide Calibrations tab Closes the pop-up keypad.

More Information Faults and Events tabs Displays further infor-mation about a fault/event.

Next Page All tabs Jumps to the next page of a list.

Numeric Calibrations tab Changes the keypad orientation from alpha-betical to numeric.

OK All tabs Removes an informa-tive pop-up window.

Play Recording Main Screen Menu Plays recorded bookmarks.

Previous Page All tabs Jumps to the previous page of a list.

PREVIOUS RESULT Tests tab (DDEC only) Displays the previous result.

Print Print function Prints chosen data, for example, Vehicle Info, Faults, Events, Param-eters in a given Category, the Quick List, and Trip Data.

PROGRAM Calibrations tab Programs changes made by user in Cali-brations tab so they are permanent on the ECM.

QUIT TEST Tests tab Stops a test currently running.

Remove Selected Items

Parameters tab Removes checked items from the Quick List.

Scan Vehicle Main Screen Menu Starts the vehicle scan process.

Set Map Calibrations tab




START TEST Tests tab Starts an OEM special test.

UPDATE Calibrations tab Update a datapoint value.

Up Faults and Events tabs Moves up the list of faults/events.

View Categories Parameters, Calibra-tions and Test tabs

Moves the focus up and down the category list.

View Modules Calibrations and Tests tabs

Moves the focus up and down the module list.

View Quick List Parameters tab Displays parameters in the Quick List.



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The On-Screen Menu ButtonAt the top center of each Pro-Link iQ screen, you will see a Menu button. When you click this button, a drop-down list of menu items appears.

The following table explains each menu item:

Figure 4.4 Drop-down Menu Items

Menu Item What It Does

Print Report Displays a list of types of information you can print. These include Vehicle Info, Faults, Events, Parameters (you can choose which category’s parameters you are interested in), Quick List, and Trip Data. Refer to Chapter 8 for complete information on the Print utility.

End Session Ends the current application and displays the Main Screen. The Main Screen is described in the next section of this chapter.

About ... Describes the software version of iQ you are using. Customer Support might need this infor-mation if you call them to report a problem.


- The Main Screen

The Main ScreenThe Pro-Link iQ Main Screen provides access to four useful utilities. There are three ways you can get to the Pro-Link iQ Main Screen:

• You can select the End Session menu item from the Menu button drop-down menu, described in the previous section.

• The scanning process ends with a “Vehicle Scan Failed” message.

• You attempt to scan a vehicle but the Pro-Link iQ device is not physically connected to a vehicle diagnostic port.

Figure 4.5 iQ Main Screen


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The following table introduces the items on the Main Screen Menu:

Menu Item What It Does

Admin Displays the Administration menu, described in Chapter 7.

Demo Mode Puts the iQ into Demonstration Mode, described in Chapter 8.

Play Recording Plays back the most recent recording. Record mode playback are described in Chapter 8.

Scan Vehicle Starts the vehicle scan process. Refer to Chapter 5 for complete information on vehicle scans.


5

Using the Pro-Link iQ

uPerforming a Vehicle Scan, page 38

uScanning for Faults, page 42

uIntroduction to Tab Functions, page 44

uViewing Vehicle Specifications, page 51

uMonitoring Battery Power, page 52

This chapter explains the process of scanning a vehicle for faults and how to use the tabs that appear once the scan is complete. It also defines the information in the active and inactive faults lists. You also learn how to view vehicle specifications and monitor remaining battery power on the battery gauge in the upper right corner of the screen.

The Pro-Link iQ™ automatically identifies available modules when it is told to scan. The iQ waits for a predefined period of time to determine which controllers are on the vehicle.

The iQ can auto-ID specific categories of vehicles or vehicle systems. Examples are en-gines, brakes, body controllers, etc. The iQ then determines the module IDs for the appli-cations that pertain to the available controllers. Then, the iQ retrieves information for connected controllers and available applications.


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Chapter 5 • Using the Pro-Link iQ

Performing a Vehicle ScanWhen the Pro-Link iQ is launched, the device automatically scans the vehicle through the vehicle diagnostic port to identify any available modules. The “Scan-ning Vehicle...” indicator light flashes yellow while the scan is in progress.

When the vehicle has been scanned successfully, the indicator light turns solid green.

If, however, the system cannot successfully scan the vehicle through its controller,

Figure 5.1 Yellow Indicator Light


- Performing a Vehicle Scan

the following message is displayed:

Figure 5.2 Error Message


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Click No to display the following message:

Figure 5.3 Warning Message


- Performing a Vehicle Scan

When you click OK, the device displays the Main Menu. The indicator light is solid green with the message “Vehicle Scanned.”

Figure 5.4 Main Screen Showing Vehicle Scanned Light Green


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Scanning for Faults

If the vehicle scan is successful, the “Vehicle Scanned” indicator becomes solid green and a description of the first found module is listed. The description includes the module name (e.g., Engine#1), followed by the name of the vehicle application that will be used to communicate with the module.

NOTE:

i There can be more than one module (engine, transmission, or brake) that the controller reports on. For example, a cement truck might have one engine to run the truck itself and another engine to control the mixer. Since both are communicating through the controller bus, more than one engine (for example, Engine #2, Engine #3) might be scanned. The same is true for the transmission and brake systems.

The Pro-Link iQ attempts to scan the faults of each module it finds. The “Scanning for Faults...” indicator light flashes yellow while the faults scan is in progress.

When a module’s faults are scanned successfully, a green checkmark appears to the left of the module name in the list. When all the faults of all the modules are scanned successfully, the “Scanning for Faults...” indicator changes to a solid green “Faults Scanned” indicator.

Figure 5.5 Indicator Showing Faults Scanned Green


- Scanning for Faults

The Data Results screen appears, with the Faults tab on top.



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Introduction to Tab FunctionsOnce the Pro-Link iQ has scanned the vehicle for faults, the Data Results screen appears, with the information tabs running down the right side of the screen (Fig. 5.7).

The Faults Tab

The Faults tab displays the faults detected on the vehicle in all modules. The faults are separated into two lists, one for ACTIVE faults on the left side and one for INACTIVE faults on the right side.

If the system finds faults from more than one Electronic Control Module (ECM), it lists the name of the ECM in the first line of each fault item. For example, when you are looking at faults with the engine ECM, each fault item will be identified in the top line as “Engine #1”. The top line of the fault item will change to match the specific module (e.g., Engine #2 or Transmission #1).

Active Faults

The heading of the ACTIVE faults list displays the number of faults in that list (for example, “ACTIVE - 10”). Use the Up and Down buttons to navigate up and down within the list.

Figure 5.7 Active and Inactive Fault Codes


- Introduction to Tab Functions

If any faults are detected on the vehicle, they will be represented by a fault item in the ACTIVE fault list. A fault item contains important information about a fault.

Each item in the list contains the following information about an active fault:

NOTE:

i Complete information about SAE/DTC information can be found in the Application Guide for your application.

The iQ can quickly determine during the auto-ID process if active faults are present or not on a particular vehicle system.

Inactive Faults

The heading of the INACTIVE faults list displays the number of faults in that list (for example, “Inactive - 10”). Use the Up and Down buttons to navigate up and down in the list.

Just as for active faults, if any inactive faults are detected on the vehicle, they will be represented by a fault item in the INACTIVE fault list. A fault item contains im-portant information about a fault.

Each item in the list contains the following information about an inactive fault:

NOTE:

i It should be noted that parameter information (3rd line in an active fault item) does not appear for an inactive fault item.

Row (see Fig. 5.7) Information about the fault

1st (top, gray) row The name of the module where the fault was found (e.g., “Engine #1”).

2nd row A short description of the fault (e.g., “Percent Accelerator Pedal Position”).

3rd row Parameter information associated with the fault (e.g., “Percent Accelerator Ped... 0.00%”).

4th (bottom row) SAE information/DTC information about the fault (e.g., “PID 51 - FMI 4 - FLASH CODE).


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NOTE:

i Complete information about SAE/DTC information can be found in the Application Guide for your application.

The Events Tab

The Events Tab displays the event detected on the vehicle with CAT ACERT™ engines. The events are separated into two lists, one for critical events on the left side and another for logged events on the right side. Use the Up and Down buttons to navigate up and down in the list.

Row (see Fig. 5.7) Information about the fault

1st (top, gray) row The name of the module where the fault was found (e.g., “Engine #1”).

2nd row A short description of the fault (e.g., “Percent Accelerator Pedal Position”).

3rd (bottom row) SAE information/DTC information about the fault (e.g., “PID 51 - FMI 4 - FLASH CODE).

Figure 5.8 The Events Tab (CAT/ACERT ONLY)



In effect, events are much the same as faults. They are both caused by conditions on the vehicle and are reported to assist the technician in diagnosing problems.

If the system finds events from more than one ECM, it lists the name of the ECM in the first line of each fault item. For example, when you are looking at events with the engine ECM, each event item will be identified in the top line as “Engine #1”. The top line of the event item will change to match the specific module (e.g., Engine #2 or Transmission #1).

NOTE:

i The Events tab pertains only to Caterpillar vehicles. The tab is not dis-played for other engine OEMs.

The Parameters Tab

Pro-Link iQ creates a Parameters tab for each module (e.g., Engine #1) detected on a vehicle that supports the viewing of parameters.

The first time the Parameter tab is selected for a particular module, the system prompts you to select a parameter category from the list of categories at the left side of the screen. The categories displayed depend upon the module and application.

Figure 5.9 Categories Selection Screen


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The Calibrations Tab

Calibration refers to the process of changing the value of a parameter within an ECM.

The CALS tab lists the calibrations available for each module and provides you with the screens you need to calibrate those parameters. The first time the CALS tab is selected a message instructs you to select a module. If a module does not contain any calibrations, a message is displayed. Use the Next Page and Previous Page buttons to page through the Available Categories. Then, make your selection (e.g., Function Lockout).

NOTE:

i For some parameters you will be asked to provide a Password. Type the password using the keypad, and press ACCEPT.

Use the Update button to update the value you have changed.

The PROGRAM button takes all the changes you make while on the CALS tab and programs them to the ECM on the vehicle so that they are set permanently.

Figure 5.10 CALS Tab



The Tests Tab

The Tests tab is used to perform special tests. Some of the tests you can run include the following:

• Histographs

• Injector actuation pressure tests

• Injector solenoid tests

A typical special test enables you to perform a function or test to aid in the diag-nostics of a vehicle or system. For example, the Cylinder Cutout Test enables you to turn On or turn Off the cylinders in an engine in order to help diagnose problems with an individual cylinder or group of cylinders.

The Pro-Link iQ enables you to perform the special tests that have been pro-grammed into the ECM by the Original Equipment Manufacturer (OEM).

When you click on the Tests tab, Pro-Link iQ displays a Caution screen.

Read the warning and perform any of the necessary precautions. Click OK to con-tinue. The Pro-Link iQ displays a list of modules.

First, select a module to display the available tests (e.g., Engine 1). Then, select an available test you want to run. If there are no special tests available, an infor-mational message is displayed. Click OK to continue.

Figure 5.11 Caution Screen


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Figure 5.12 Select a Module (for example, Engine 1)

Figure 5.13 Informational Message


- Viewing Vehicle Specifications

Viewing Vehicle Specifications

The View Vehicle Specs button is displayed in the top right corner of the Data Results screens. When you click this button, the Pro-Link iQ displays the following information for each module detected on the vehicle:

• Vehicle Make

• VIN

• Make

• Model

• Engine Serial Number

• Software ID

• ECU/ECM Personality Module

• ECU/ECM Release Date

• ECU/ECM Serial Number.

Click the Print button located in the lower left of the screen to print the information.

When you have finished viewing vehicle specifications, click the Back button to return to the previous screen.

Figure 5.14 Vehicle Specifications Screen


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Monitoring Battery Power

The iQ can get power from the AC/DC adapter, from its internal battery, or when connected to a vehicle. If you are using the internal battery to power your Pro-Link iQ, use the Battery Life Indicator to keep track of the battery life.

The indicator changes color as the status of the remaining power on the battery changes. It also displays a number indicating the percentage of power left.

When the indicator gets down to 10 percent, you need to switch to another power source (e.g., the AC/DC power adapter).

If you see a plug icon rather than the Battery Life Indicator, your power source for the device is the AC/DC adapter. The following display shows the plug icon in the place of the Battery Life Indicator.

Figure 5.15 iQ Display Showing the Battery Life Indicator

Color displayed Battery power status

Green High

Yellow Low

Red Critical

BatteryLife Indicator


- Monitoring Battery Power

Figure 5.16 Portion of Data Results Screen Showing the “Plug” Icon

Plug Icon


6

Using the Pro-Link iQ Website

uAccessing the Website, page 56

uCreating a User Account, page 58

uRegistering a Device, page 60

uAdding New Software, page 61

uActivating Your Software, page 62

uLogging In, page 73

uMaintaining Your User Account, page 74

uRegistering Additional Devices, page 75

uDownloading Software, page 76

uCopying the Application Using a USB Flash Drive, page 83

uCopying the Application Using the Desktop Companion, page 87

uUpdating Your System Bundle, page 90

uFrequently Asked Questions (FAQs), page 93

uReturning to the Pro-Link iQ Main Page, page 94

uUsing the Search Function, page 94

uLogging Out, page 94

This chapter explains the many uses of the Pro-Link iQ™ customer support website. It provides the information you need to successfully download your Pro-Link iQ™ software applications. It also provides instructions for updating your system bundle.


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Chapter 6 • Using the Pro-Link iQ Website

Accessing the Website

Before accessing the customer support website, you need to obtain the following information:

• Device product key

• Device serial number

• Software product key

• Software serial number

These keys and numbers enable you to download and activate the software dis-tributed through the website.

To access the website:

1 Using your web browser, visit the customer website:

http://prolinkiq.nexiq.com/UI/Main.aspx

2 Examine the Pro-Link iQ main website page.

Figure 6.1 Website Main Page


- Accessing the Website

3 Locate the SEARCH box, The search function is described later in this chapter.

4 Find the customer service links in a horizontal list at the top of the screen and try them.

5 Find the navigation list on the left side bar of the screen. This list shows you which actions are available to you at any given point in your interaction with the website.

6 Read the orientation text below the iQ logo.

7 Find the customer service links in a horizontal list at the bottom of the screen and try them.

NOTE:

i Many of the functions described in this chapter can also be performed by the Administration Menu and Desktop Companion, both of which are described in Chapter 7.


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Creating a User AccountIf your system administrator has already created a user account for you on the website, you are ready to log in (refer to Logging In later in this section). If your system administrator has not created an account for you, you will need to create your own user account.

The following procedure assumes that you do not already have a user account.

To create a user account:

1 From the navigation list, click Create a User Account.

Figure 6.2 Website Main Page


- Creating a User Account

2 Fill in the information fields.

All fields are required. Some fields explain restrictions/limits on what you can enter or otherwise provide hints on what to enter.

3 Click Submit.

The website displays an Account Creation Complete! box when the infor-mation you entered has passed all edits.

4 Click Continue to proceed to the Device Registration page.

Figure 6.3 Website User Account Information Page

Click Submit


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Registering a DeviceDevice registration enables you to identify your new Pro-Link iQ diagnostic device to the system. During device registration, you can:

• Enter the unique Device Serial Number.

• Enter the unique Device Product Key.

• Activate software titles on your registered device, using the Software Product Key and Software Serial Number.

• Review software status on your registered device.

To register a device:

1 Click Register a New Device.

2 Enter the Device Serial Number.

3 Enter the Device Product Key.

4 (optional) Click Cancel to revise the information.

5 Click Register when the information entered is correct.

The Device Registration page appears again, this time showing the device just registered.

6 Click the + (plus) button to the left of the Device Serial Number to activate new software for the listed device.

If software has previously been activated for the listed device, you can review this information.

7 Proceed to the next section to add new software


- Adding New Software

Adding New SoftwareAfter clicking the + button in the previous section, the website shows you a list of all devices currently registered under your user account, as well as any software previously activated for the listed device.

Click the Add New Software/Product Key button to activate the software for your new device.

To add new software:

1 Click Add New Software/Product Key to activate the software for your new device.

The Enter a Software Product Key - Unit window is displayed.

2 Enter your Software Product Key.

3 Enter your Software Serial Number.

4 (optional) Click Cancel to revise information.

5 Click Activate.

Once the software is added, the Device Registration page appears again showing the software title, software version number, activation code, and activation file name.


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Activating Your Software

NOTE:

i The following procedure assumes that you have created a user account on the Pro-Link iQ website, and that your iQ device is registered (see “Creat-ing a User Account” and “Registering a Device” both earlier in this sec-tion). If you require assistance with either of these tasks, please contact NEXIQ Technologies™ product support at (800) 639-6774.

In most cases, the application you purchased is already on your Pro-Link iQ in Evaluation Mode. To continue using the application once you have exhausted your five free sessions, you must activate the application.

To activate your software:

1 Visit the Pro-Link iQ™ website at http://prolinkiq.nexiq.com.

Figure 6.4 iQ Website Main Page


- Activating Your Software

2 Click Log In from the menu bar in the upper left corner of the screen.

3 Enter your User ID and Password.

4 Click the Login button that appears below your password.

5 Click the + (plus sign) to the left of the serial number for your new iQ.

If your iQ device is not registered, it will not appear in the list at the bottom of the screen.

Figure 6.5 Login Page


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6 Click Add New Software/Product Key.

7 Enter the Software Serial Number and the Software Product Key in the Add A Product Key dialog box.

8 Click Activate.

Your Activation Code appears at the bottom of the screen in the Activation Code column. It is also e-mailed to you if you entered your e-mail address when you created your user account.

Record this number and keep it for later use (see Step 17 later in this procedure).

Figure 6.6 Add A Product Key Dialog Box



9 Move from your PC to the Data Results screen on your Pro-Link iQ.

NOTE:

i If, however, your Pro-Link iQ is not connected to a vehicle, you will be at the iQ Main Screen (Figure 6.8) and not at the Data Results screen. In this case, skip to Step 12 of this procedure, and click on the Admin button.

10 Click on the Menu button at the top of the screen.



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11 Click End Session.

Figure 6.8 The Drop-down Menu Options



The iQ Main Screen is displayed.

12 Click Admin.

Figure 6.9 Main Screen


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13 Click Activate Software.

Figure 6.10 Admin Menu



14 Click on the application you want to activate (e.g., Heavy Duty Standard).

Figure 6.11 Select Application Screen


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15 Click ACTIVATE.

A dialog box opens asking if you would like to enter the Activation Code manually.

16 Click Yes.

Figure 6.12 Sample Application Selected

Figure 6.13 Dialog Box



The Enter Activation Code screen appears.

17 Enter the Activation Code that you recorded earlier in this procedure (see Step 8).

NOTE:

i Use the on-screen keyboard to enter the code. You will have to toggle between ABC mode (for letter entry) and 123 mode (for numerical entry). If you prefer not to use the on-screen keyboard, you can use the USB ports on the top of the device to plug in a traditional keyboard and mouse.

18 Click ACTIVATE.A message is displayed indicating that your software has been successfully activated, and you are returned to the Select Application screen (Figure 6.10).

Figure 6.14 Enter Activation Code Screen


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NOTE:

i If the activation process fails (e.g., if the Activation Code was entered incorrectly), an “Activation Failed” message is displayed and you are returned to the Enter Activation Code screen (Figure 6.13) where you can renter the code correctly.

19 At this point you can do one of the following:

— Activate another application

— Click Back to return to the Admin Menu (Figure 6.9).

From the Admin Menu you can click Scan Vehicle to return to the iQ Main Menu (if you are not connected to a vehicle), or initiate the vehicle scanning process (if you are connected to a vehicle).


- Logging In

Logging InOnce you have successfully created an account, you can access any feature of the Pro-Link iQ customer support website.

To log in:

1 Click Log In from the navigation list.

2 Enter your User ID.

3 Enter your password.

4 (optional) Check Remember me on this computer.


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Maintaining Your User AccountFrom time to time, you will probably want to update your user account information (for example, physical address or e-mail changes). Updating ensures that you will receive the latest Pro-Link iQ software.

To maintain your user account:

1 From the navigation list, click Maintain User Account.

2 Change the data in the desired user information fields.

All fields are required. Some fields explain restrictions/limits on what you can enter, or otherwise provide hints on what to enter.

3 Click Submit.

The website displays a User Account Maintenance Complete! box when the information you entered has passed all edits.

4 Click Continue to proceed to the Device Registration page.


- Registering Additional Devices

Registering Additional DevicesFrom time to time, you may need to register another Pro-Link iQ device. The Device Registration page shows you all the devices you have previously regis-tered and enables you to register more.

To register an additional device:

1 From the navigation list, click Device Registration.

The Device Registration screen appears.

2 Follow the procedure outlined earlier in this document (i.e., “Registering a Device, page 59), starting with Step 1.

3 (optional) Press + (plus) to expand device information.

4 (optional) Press - (minus) to deflate device information.


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Downloading Software

From time to time, you will need to download software for your Pro-Link iQ device. There are two methods available to you to complete this task. This document provides you with instructions for both methods:

• Downloading Software from the Pro-Link iQ Website, next in this document

or• Downloading Software from the CD (see page 81)

After you have downloaded the software files, the next step is to copy the files to your Pro-Link iQ. There are also two methods available to you to complete this task:

• Copying the Application Using a USB Flash Drive (see page 83)or• Copying the Application Using the Desktop Companion (see page 87)

You may need to update your system bundle prior to downloading software appli-cations (e.g., the Allison Suite application and the WABCO Suite application). For information on updating your system bundle, please refer to “Updating Your System Bundle,” (page 90) later in this document.

NOTE:

i If you need assistance downloading software, contact Customer Service at (800) 639-6774, or you can e-mail them at the following address: [email protected]

Downloading Software from the Website

To download software:

1 Access the Pro-Link iQ website:

http://prolinkiq.nexiq.com/UI/Main.aspx

2 Log in using your User ID and Password.

For details on setting up a User ID and Password, refer to “Creating a User Account” earlier in this document (page 58).


- Downloading Software

3 From the navigation list on the left, click Pro-Link iQ Downloads.

Figure 6.15 Device Registration Screen


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4 Click on the application you wish to download (e.g., Caterpillar).

Figure 6.16 Pro-Link iQ Downloads Screen

Figure 6.17 File Download Dialog



5 Click Save to save the file to your computer.

6 Save the file to the location of your choice (e.g., My Documents).

The following dialogs are displayed.

Figure 6.18 Save As Dialog

Figure 6.19 Status Dialog


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7 Click Open Folder to open the folder to which you saved the file.

8 Locate the file you saved in the folder (e.g., Caterpillar_ACERT_v1_0.exe).

9 Double click on the file to open it.

A .CAB file is copied to the Installation Files subfolder in your My Pro-Link iQ folder under My Documents.

The following message is displayed.

10 Click Finish to complete the installation of the software to your PC.

Figure 6.20 Download Complete Dialog

Figure 6.21 Installation Complete Message



Downloading Software from the CD

To download software from the CD:

1 Place the CD in the CD drive on your PC.

2 Depending on how your PC is configured, the folder for the CD may automat-ically open. If the folder does not open, double-click My Computer on your PC desktop.

3 Under Devices with Removable Storage, double-click Pro-Link iQ (drive letter).

The drive letter will vary depending on how your PC is configured.

The following menu is displayed.

4 Under Install iQ Software, select the software application you wish to install (e.g., Allison Suite v1_0.exe).

Use the pull-down menu at the right of the display to make your selections. When you click on a software application title, the installation automatically starts.

Figure 6.22 Installation Menu


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The following dialog is displayed:

5 Click Finish to continue.

The installation wizard copies the files to the Installation Files subfolder in the My Pro-Link iQ folder on your PC.

The system takes you back to the Installation Menu (Figure 6.22) where you can install additional applications or view product user manuals.

6 Click Exit to close the Installation Menu.

Once you have installed the applications of your choice, there are two methods available to copy the application to your Pro-Link iQ:

• Copying the Application Using a USB Flash Drive (page 83)or

• Copying the Application Using the Desktop Companion (page 87)

Figure 6.23 Installation Complete Dialog


- Copying the Application Using a USB Flash Drive

Copying the Application Using a USB Flash Drive

If you do not have a USB flash drive, you can copy applications to your Pro-Link iQ using the Desktop Companion utility. For instructions on using the Desktop Companion to copy applications, see “Copying the Application Using the Desktop Companion” later in this document ( page 87).

To copy the application using a USB flash drive:

1 Place your USB flash drive (also known as a memory stick) in the USB port of your PC.

2 Click the Start button in the lower left corner of your screen.

3 Select Documents.

NOTE:

i Depending on how your PC is setup, you may not see the menu item Doc-uments. If this is the case, skip to Step 4, next.

4 Select My Documents.

5 Double-click on the My Pro-Link iQ folder.

6 Double-click on the Installation Files subfolder.

7 Right-click on the application you want to copy to your Pro-Link iQ (e.g., Caterpillar ACERT v1_0.CAB).

8 Click Copy from the drop-down menu.

9 From the Desktop on your PC, double-click on My Computer.

10 Under the heading Devices with Removable Storage, double-click Remov-able Disk.

11 Click Edit from the menu bar at the top of the window.

12 Select Paste from the drop-down menu.

The application is copied to your USB flash drive.

NOTE:

i .CAB files must not be copied to a subfolder on the USB flash drive.


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13 Remove the USB flash drive from the USB port of your PC.

NOTE:

i To ensure safe removal of the USB flash drive, you may want to click on the flash drive icon located in the taskbar at the bottom of your PC desk-top. When you click on the green-arrow icon, the following pop-up message appears:Safely remove USB Mass Storage Device

Click on the message bar to safely close the USB flash drive.

14 Turn on your Pro-Link iQ.

NOTE:

i Make certain that you are not connected to a vehicle or the iQ will immedi-ately begin to scan the vehicle.

15 Place the USB flash drive in the USB port on the top of your Pro-Link iQ.

Figure 6.24 Pro-Link iQ Main Window


- Copying the Application Using a USB Flash Drive

16 Click Admin.

17 Click Install Software.

Figure 6.25 Admin Window

Figure 6.26 Install Software Menu


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NOTE:

i If you failed to insert the USB flash drive in the Pro-Link iQ, the following message is displayed:No available installation files found. Please insert CF card

or USB memory stick containing installation file(s) and the

press OK.

18 Select the file you copied to the USB flash drive in Step 12 of this procedure (e.g., Caterpillar ACERT v1_0.CAB).

19 Click INSTALL.

20 Click OK to continue.

The system returns you to the Install Software menu (Figure 6.26).

21 Install additional software applications, or if you are finished, move on to the next step.

22 Click BACK to return to the Admin Menu.

Now that you have successfully copied the installation files to the Pro-Link iQ, you need to activate the software. For information on activating your software, you can refer to either of the following documents:

• “Activating Your Software” earlier in this document (page 62).

• Quick Start Guide: Introducing Pro-Link iQ


- Copying the Application Using the Desktop Companion

Copying the Application Using the Desktop Companion

If you don’t have a USB A-B cable (required to connect the Pro-Link iQ to your PC), you can copy applications using a USB flash drive (also known as a memory stick). For instructions on using a USB flash drive to copy applications to the Pro-Link iQ, please refer to “Copying the Application Using a USB Flash Drive” earlier in this document (page 83).

Before you can copy the application to your Pro-Link iQ using the Desktop Com-panion, you need to install the utility on your PC.

NOTE:

i For more information on installing the Desktop Companion utility, refer to “Using the Desktop Companion” in Chapter 7 of this document. If you require additional assistance, please contact Customer Service at (800) 639-6774, or you can e-mail them at the following address: [email protected].

To add the application to the Pro-Link iQ:

1 Navigate to the Desktop Companion main window.

Figure 6.27 Desktop Companion Main Window


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2 Click on Add Application To Pro-Link iQ.

NOTE:

i You may see an error message if you have not updated the system bun-dle. Refer to “Updating Your System Bundle” later in this document (page 90).

The Select Pro-Link iQ Application File dialog is displayed.

3 Click on the application you want to copy to your Pro-Link iQ (e.g., Caterpillar ACERT v1_0.CAB).

4 Click Open.

Figure 6.28 Select Pro-Link iQ Application File Dialog


- Copying the Application Using the Desktop Companion

The following screen is displayed.

A dialog is displayed indicating that the installation is complete.

5 Click OK to continue.

The system returns you to the Desktop Companion main window.

Now that you have successfully copied the installation files to the Pro-Link iQ, you need to activate the software. For information on activating your software, you can refer to either of the following documents:

• “Activating Your Software” earlier in this document (page 62).

• Quick Start Guide: Introducing Pro-Link iQ

Figure 6.29 Installation Status Screen


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Updating Your System Bundle

Prior to updating the system bundle on your Pro-Link iQ, you need to download the required files to your PC. This procedure is the same as downloading a software application (see “Downloading Software” page 76, earlier in this document).

The only difference in the procedure is that the .CAB files for the new system bundle are copied to the System Bundle Files subfolder in your My Pro-Link iQ folder.

For software applications, the files are copied to the Installation Files subfolder.

CAUTION:

ä You must download the .CAB files for the new system bundle prior to updating the bundle using the Desktop Companion.

To update your system bundle:

IMPORTANT:

ä The following procedure assumes that you have already set up the Desk-top Companion utility on your PC.

For information on setting up the Desktop Companion, please refer to Chapter 7, later in this document.

1 Turn on your Pro-Link iQ, and use a USB A-B cable to connect it to your PC.

NOTE:

i Make certain that you are not connected to a vehicle or the iQ will immedi-ately begin to scan the vehicle

2 Connect the USB A-B cable to the Pro-Link iQ.

3 Connect the other end of the cable to your PC.

If this is not the initial device installation and the Install New Hardware wizard opens, try using a different USB port on your PC.

4 From the Admin menu on your Pro-Link iQ, select Connect to Remote PC.

5 From your PC desktop, click the Start button.


- Updating Your System Bundle

6 Select Programs 4NEXIQ 4Pro-Link iQ Desktop Companion

4Pro-Link iQ Desktop Companion.

The Pro-Link iQ Desktop Companion launches and connects to the iQ.

The iQ displays the following message:

Connected to Remote Companion Application

7 On the Desktop Companion window, click Update System Bundle.

Figure 6.30 Desktop Companion Utility in a Connected State


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The following window is displayed.

8 Select the system bundle you want to download (e.g., ProLink iQ Bundle v1_0_3.CAB).

9 Click Open.

The utility starts downloading the new system bundle to your Pro-Link iQ.

The Desktop Companion utility indicates that the installation of the new system bundle is successful, and that your device (i.e., your Pro-Link iQ) will be restarted.

Figure 6.31 Select Pro-Link iQ System Bundle File Window


- Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs)Frequently asked questions fall into the following categories:

• Product registration

• Software activation files

• Multiple devices

• Customer Support

To display FAQs:

1 From the navigation list, click Pro-Link iQ FAQ.

2 Click on a question.

A space opens under the question to display the answer.


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Returning to the Pro-Link iQ Main PageAt any time, you may return to the main page of the Pro-Link iQ Customer Support website.

To return to the website main page:

1 From the navigation list, click Pro-Link iQ Main Page.

2 Use any feature or link you choose.

Using the Search FunctionThe Search bar is located near the top left of the main page. Use the Search function to find a word or phrase in the website.

To search:

1 In the Search box, enter a word or phrase.

2 Click Go.

Logging OutIt is important to log out when you are finished using the Pro-Link iQ Customer Support website.

To log out:

1 From the navigation list, click Logout.

You are directed to the home page of the NEXIQ Technologies™ company-wide website.


7

The Admin Menu and the Desktop Companion

uUsing the Pro-Link iQ Admin Menu, page 96

uInstalling Software, page 96

uUninstalling Software, page 97

uUsing the Desktop Companion, page 104

uHow to Install the Desktop Companion, page 105

uConnecting Your Pro-Link iQ to Your PC, page 109

uUpdating Your System Bundle, page 115

This chapter explains the two administrative areas of Pro-Link iQ:

• Pro-Link iQ Admin Menu

• Desktop Companion

The Pro-Link iQ Admin Menu is already on your iQ. With it you perform many system adminstration tasks, such as installing and uninstalling software, activating and registering software, and configuring the iQ. Very importantly, you also use the Admin Menu to connect your iQ to your PC so that you can use Desktop Companion.

The Desktop Companion is a way of looking at the “insides” of the iQ conveniently on your PC. You can display owner information, add applications, activate applications, and remove applications.

NOTE:

i Many of the functions described in this chapter can also be performed with the Cus-tomer Service website, described in Chapter 6.


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Chapter 7 • The Admin Menu and the Desktop Companion

Using the Pro-Link iQ Admin MenuThe Admin menu enables you to perform an assortment of tasks. These tasks are described in the following subsections

• Installing software

• Uninstalling software

• Activating/Registering Software

• Configuring the Pro-Link iQ

• Viewing system details

• Managing reports

• Connecting to a remote PC

• Scanning a vehicle

Installing Software

To install new application software on the Pro-Link iQ, the installation files must first be saved to a USB flash drive (or memory stick). The storage device is then inserted into the USB port on the top of the Pro-Link iQ.

When you click Install Software on the Admin menu, the iQ will search for all in-stallation files on the memory media you are using at the time. A list of available installation files will be formed (files with a .CAB extension). The list includes the name of the file and its location on any memory media you are using at the time.

NOTE:

i In the center of the screen toward the bottom of the display, the iQ dis-plays the page currently being displayed and the total number of pages available. You use the Next Page and Previous page buttons to navi-gate to the page you want to view.

After you choose the application you want to install, installation begins immediate-ly. Once complete, a message window opens indicating that the installation was successful. If you click OK, other applications may be installed, or select Back to return to the Admin menu.

To install software:

1 Save the installation files to a storage device (e.g., USB flash drive, or CF card).


- Using the Pro-Link iQ Admin Menu

2 Insert the storage device into the top of the Pro-Link iQ in the appropriate slot.

3 From the Admin menu, select Install Software.

The Pro-Link iQ forms a list of available installation files (files with the .CAB extension) from the storage device and displays them on the screen, along with their location.

4 Highlight the file you want to install

The selected file will be highlighted in blue.

5 Select Install to begin the software installation.

A window opens displaying the result of the installation process.

6 Select OK to continue.

7 Select Back to return to the Admin menu.

Uninstalling Software

To remove applications currently installed on the Pro-Link iQ, select Uninstall Software from the Admin menu. The Pro-Link iQ populates a list of every applica-tion currently installed on the device, the version of the application, and if it is Registered or still in Evaluation mode.

NOTE:

i In the center of the screen toward the bottom of the display, the iQ dis-plays the page currently being displayed and the total number of pages available. You use the Next Page and Previous Page buttons to navi-gate to the page you want to view.

Select the application you want to uninstall, and press the Uninstall button. A window opens confirming the removal of the application. Select No to cancel the process, or Yes to continue. Removal will begin immediately upon answering Yes.

Once the application is uninstalled, it will be removed from the list. At this point, other applications may be uninstalled, or Back will return you to the Admin menu.


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To uninstall software:

1 From the Admin menu, select Uninstall Software.

The Pro-Link iQ populates a list of installed applications from the internal memory and displays them on the screen.

2 Select the application you want to uninstall.

The selected file will be highlighted in blue.

3 Select Uninstall to begin the software removal process.

A window opens confirming the removal of the application.

4 Select Yes to continue.

The application is removed from the Pro-Link iQ and the list.


Activating/Registering Software

Use the Activate Software function to register applications (that is, to change them from Evaluation Mode to Registered Mode). Once registered, applications are available for unlimited use. When you select Activate Software from the Admin menu, the iQ populates a list of applications currently installed on the tool and in-dicates whether or not the application is Registered or in Evaluation mode.

NOTE:

i In the center of the screen toward the bottom of the display, the iQ dis-plays the page currently being displayed and the total number of pages available. You use the Next Page and Previous page buttons to navi-gate to the page you want to view.

Pick the application you want to register, then select Activate.

You can register applications using an Activation Code File that you download from the Internet to a USB flash drive or a Compact Flash Card. If a memory device is unavailable, you can get the registration code for an application from the Internet and enter it manually.



To enter the registration code manually, select Activate and if no activation files are found, the Pro-Link iQ asks if you would like to enter the activation code man-ually. Select Yes and an on-screen keyboard opens. Type in the activation code, and select Activate. Once registered, the application is available for unlimited use. Select other applications to register, or select Back to return to the Admin menu.

To activate/register software:

1 Save activation files on a storage device.

2 Insert the storage device into the top of the Pro-Link iQ using the appropriate port.

3 From the Admin menu, select Activate Software.

The Pro-Link iQ forms a list of installed applications and displays them on the screen. The current registration status (Registered or Evaluation Mode) of each application is also displayed.

4 Select the application you want to register.

The selected file is highlighted in blue.

5 Select Activate to begin software registration.

The Pro-Link iQ searches the storage device for activation files. If the file is found, the registration will begin, and go to step 8.

If no activation files are found, the Pro-Link iQ asks if you want to enter a code manually.

6 Select Yes.

7 Type in the code using the on-screen keyboard that will pop up, and press Activate.

8 Select OK to continue

9 Select Back to return to the Admin Menu.


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Configuring the Pro-Link iQ

Configuration enables you to set the clock and customize personal owner informa-tion stored on the iQ. When owner information is stored on the iQ, this information is printed at the top of printouts and saved reports.

Owner Information Settings

To enter owner information settings, select Configuration from the Admin menu. If owner information is not already displayed, select the View Owner Info Settings button in the lower left corner of the screen. Select a field to fill or modify. An on-screen keyboard opens so that information can be entered into the desired input box. After all settings are filled, select Apply Settings to save the informa-tion entered. Select Back to return to the Admin menu.

To enter or modify owner information settings:

1 Select Configuration from the Admin menu.

The Configuration window opens, displaying either time settings or owner information settings.

2 If time settings are displayed, select View Owner Info Settings, otherwise skip to step 3.

3 Select the information box you want to modify.

An on-screen keyboard opens.

4 Use the keyboard to enter information.

5 Select Hide to close the keyboard.

6 Select Apply Settings to save the information to the Pro-Link iQ.




Date/Time Settings

To enter the date and time settings, select Configuration from the Admin menu. Use the drop-down arrow at the end of the Date bar to open the calendar and select the current date. To set the time, select hours, minutes, seconds and choose AM or PM. Use the arrows at the end of the box to scroll to the correct time. Select Apply Settings to save the set time and date. Select Back to return to the Admin menu.

To set the date/time:

1 From the Admin menu, select Configuration.

The Configuration window opens, displaying either date/time settings or owner information settings.

2 If owner information is displayed, press View Date/Time Settings, otherwise skip to Step 3.

3 Use the down-arrow at the end of the Date bar to open the drop-down calendar.

The calendar opens.

4 Select the correct date from the calendar.

5 To change the time, select hours, minutes, seconds, or AM/PM.

6 Use the left/right arrows at the end of the Time bar to scroll to the correct value.

7 Select Apply Settings to save the information.


Date/Time


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Viewing System Details

The View System Details button on the Admin menu displays all the applications currently on the Pro-Link iQ. The list displayed includes all the available applica-tions on the Pro-Link iQ, including version numbers and registration status (Registered or Evaluation Mode). You also have the option of printing the list if a printer is connected through one of the USB ports on top of the device.

To view system details:

1 From the Admin menu, select View System Details.

The Pro-Link iQ forms a list of installed applications from the internal memory and displays them on the screen.

The list includes the application name, the application’s version number, and whether or not the application is Registered or in Evaluation Mode.

2 Select Print to send a copy of the list to the printer connect to the Pro-Link iQ.

3 Select Back to return to the Admin Menu.

Printing Reports

The Reports button on the Admin menu enables you to manage vehicle informa-tion stored on the Pro-Link iQ. Reports such as Vehicle Information, Fault Code Lists, Parameter Values, and other information can be stored for later analysis. Once you have accessed the Reports menu, you can print reports to a printer con-nected to the Pro-Link iQ or delete them to free up memory for other reports.

To print reports:

1 From the Admin menu, select Reports.

The Pro-Link iQ displays all report files currently saved on the internal memory and displays them on the screen. Reports can be printed or deleted.

2 Select the desired report.

The selected report will be highlighted in blue.

3 Select Print to send a copy of the report to the printer connected to the Pro-Link iQ.

4 Select Delete to remove the report from the Pro-Link iQ permanently.




Connecting to a Remote PC

The Connect to Remote PC button enables the Pro-Link iQ to communicate with your PC or laptop.

To connect to a PC:

1 Connect the USB cable to the Pro-Link iQ.

2 Then connect the other end of the USB cable to your PC.

3 If this is not the initial device installation and the Install New Hardware wizard opens, try using a different USB port on your PC.

4 From the Admin menu, select Connect to Remote PC.

You will be prompted to start the Desktop Companion (next section) utility on your PC.

5 From your PC’s desktop, select the Start button.

6 Select All Programs 4NEXIQ 4Pro-Link iQ Desktop Companion


The Pro-Link iQ Desktop Companion will launch and connect to the iQ.

The iQ will display the following message:


Scanning a Vehicle

The Scan Vehicle button closes the Admin menu and starts scanning the vehicle connected to the iQ.

To scan a vehicle:

From the Admin menu, select Scan Vehicle.

Scanning begins.


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Using the Desktop CompanionThe Pro-Link iQ Desktop Companion is a utility you install on your PC. It enables you to manage the following:

• Pro-Link iQ applications

• Updates

• Reports

• Configurations

Once installed, the Desktop Companion utility creates a folder named My Pro-Link iQ in the My Documents folder on your PC. Inside this folder are five subfolders:

• System Bundle Files

• Installation Files

• Activation Code Files

• System Information Reports

• Report Files


- Using the Desktop Companion

How to Install the Desktop Companion

The Desktop Companion utility is provided on the CD that ships with the Pro-Link iQ.

To install the Desktop Companion utility:

1 Place the CD in the CD drive on your PC.

2 Depending on how your PC is configured, the folder for the CD may automat-ically open. If the folder does not open click My Computer on your PC desktop.

3 Under Devices with Removable Storage, double-click Pro-Link iQ (drive letter).

The drive letter will vary depending on how your PC is configured.

4 The following menu is displayed.

5 Click Install Desktop Companion to install the utility.

The Pro-Link iQ Desktop Companion Setup Wizard is launched.

6 Click Next to install the utility.

7 Read the Software License Agreement carefully.

8 Click I Agree.

Figure 7.1 Installation Menu


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9 Click Next.

You can install the Desktop Companion for just your use, or authorize use for anyone who uses this computer. The default is Just me.

10 Click Next.

11 Click Next again to start the installation.

The Installation Complete window is displayed.

Figure 7.2 Select Installation Window



12 Click Close to exit the setup wizard.

The Installation Menu is displayed again (Figure 7.1). You can do either of the following from this menu:

• View Product Manuals — a portable document format (PDF) file is opened, which enables you to view the document.

• Install iQ Software applications

Use the pull-down menu at the right of the display to make your selections. When you click on a software application (e.g., Allison Suite v1_0.exe), the installation automatically starts.

Figure 7.3 Installation Complete Window


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The following dialog is displayed:

13 Click Finish to continue.

The system takes you back to the Installation Menu (Figure 7.1) where you can install additional applications or view product user manuals.

14 Click Exit to close the Installation Menu.

Figure 7.4 Installation Complete Dialog



Connecting Your Pro-Link iQ to Your PC

To connect your PC to the Pro-Link iQ you will need a USB A-B cable.

To make the connection:

1 Connect the cable to the port on the top of the Pro-Link iQ.

2 Connect the other end of the cable to a USB port on your PC.

3 From the Admin menu of the Pro-Link iQ, select Connect to Remote PC.

The Pro-Link iQ makes the connection to your PC, and the Desktop Com-panion widow is activated.

NOTE:

i Prior to connecting, the Desktop Companion displays a “DISCON-NECTED!” message

Figure 7.5 Pro-Link iQ Admin Menu


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Once connection to the iQ has been made, the Desktop Companion main menu displays:

• The name given to the device

• Device serial number

• Currently installed system bundle version

The following screen displays:

Figure 7.6 Desktop Companion Displaying a Disconnected Message



Figure 7.7 Desktop Companion in a Connected State


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Owner Information

The Owner Information Button enables you to set the Pro-Link iQ clock and to enter personal information. The Sync button updates the Pro-Link iQ date and time settings to match the settings of the PC to which it is connected. Under Owner Information, enter the information into the empty boxes and click Apply. These actions update the owner information saved on the Pro-Link iQ.

To enter owner information:

1 From the Desktop Companion main menu, click Owner Information.

The Owner Information window opens displaying Current Device Date and Time and Owner Information settings.

2 Click Sync to set the date and time on the Pro-Link iQ to be the same time maintained on your PC.

3 In the Owner Information part of the screen, click the information box to be modified.

A cursor appears on the screen in that box.

4 Use the keyboard to enter the information.

5 Click Apply to save the information.

6 Click Back To Main Menu to return to the Desktop Companion main menu.



Save Installed Application List to Computer

The Save Installed Application List to Computer button saves a file containing a list of the installed iQ applications to your PC or laptop. Pressing this button opens a “Save As” window, giving you the opportunity to choose what to name the file and where to store it.

The default Save As location for the file is:

My Documents 4 My Pro-Link iQ 4 System Information Reports

To save the installed application list:

1 From the Desktop Companion main menu, select Save Installed Applica-tion List to Computer.

A browser window opens asking the name of the save file and allowing you to change the default saving location.

2 Enter the name of the save file and press Save.

Print Installed Application List

The Print Installed Application List button prints a list of all applications currently installed on the iQ.

To print the installed application list:

1 From the Desktop Companion main menu, click Print Installed Applica-tion List.

A copy of the list of installed applications is sent to the printer you have already connected to the your PC.

Transfer and View Pro-Link iQ Reports

The Transfer & View Pro-Link iQ Reports button enables you to view reports that have copied from your Pro-Link iQ to your PC and transfer these reports to your PC.

View Reports on Computer

The View Reports on Computer button enables you to view any Pro-Link iQ reports currently copied on your PC. Reports saved to your PC are by default stored in the folder below, which is created by Desktop Companion. The View Reports on Computer button automatically opens this folder so that all reports already transferred from the iQ to the PC can be viewed.


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NOTE:

i This destination cannot be changed.

My Documents 4My Pro-Link iQ4Report Files

To view reports on computer:

1 From the Desktop Companion main menu, click Transfer & View Pro-Link iQ Reports.

The Desktop Companion scans the Pro-Link iQ for any saved report.

2 Click View Reports on Computer.

The default Save As folder opens.

3 Select the report you want to view, and double-click the file you want to open.


Transfer All Reports to Computer

The Transfer All Reports to Computer button moves all saved reports found on the iQ into the save folder on the PC. These files are then erased from the iQ.

To transfer all reports to computer:

1 From the Desktop Companion main menu, click Transfer & View Pro-Link iQ Reports.

The Desktop Companion scans the Pro-Link iQ for any reports currently saved on it.

2 Click Transfer All Reports to Computer.

All reports currently saved on the iQ are transferred to the save folder (see previous section), and removed from the iQ.




Updating Your System Bundle

Prior to updating the system bundle on your Pro-Link iQ, you need to download the required files to your PC. This procedure is the same as downloading a software application (see “Downloading Software” in Chapter 6 of this document).

The only difference in the procedure is that the .CAB files for the new system bundle are copied to the System Bundle Files subfolder in your My Pro-Link iQ folder.

For software applications, the files are copied to the Installation Files subfolder.

CAUTION:

ä You must download the .CAB files for the new system bundle prior to updating the bundle using the Desktop Companion.

To update your system bundle:

IMPORTANT:

ä The following procedure assumes that you have already set up the Desk-top Companion utility on your PC.

For information on setting up the Desktop Companion, please refer to “How to Install the Desktop Companion” earlier in this document (page 105).

1 Turn on your Pro-Link iQ, and use a USB A-B cable to connect it to your PC.

NOTE:

i Make certain that you are not connected to a vehicle or the iQ will immedi-ately begin to scan the vehicle

2 Connect the USB A-B cable to the Pro-Link iQ.

3 Connect the other end of the cable to your PC.

If this is not the initial device installation and the Install New Hardware wizard opens, try using a different USB port on your PC.

4 From the Admin menu on your Pro-Link iQ, select Connect to Remote PC.

5 From your PC desktop, click the Start button.


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6 Select Programs 4NEXIQ 4Pro-Link iQ Desktop Companion


The Pro-Link iQ Desktop Companion launches and connects to the iQ.

The iQ displays the following message:


7 On the Desktop Companion window, click Update System Bundle.

Figure 7.8 Desktop Companion Utility in a Connected State



The following window is displayed.

8 Select the system bundle you want to download (e.g., ProLink iQ Bundle v1_0_3.CAB).

9 Click Open.

The utility starts downloading the new system bundle to your Pro-Link iQ.

The Desktop Companion utility indicates that the installation of the new system bundle is successful, and that your device (i.e., your Pro-Link iQ) will be restarted.

Figure 7.9 Select Pro-Link iQ System Bundle File Window


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Adding an Application to Your Pro-Link iQ

When applications need to be updated for new vehicle compatibility, or if new ap-plications become available, you will download them from the Customer Support website. They will be downloaded into this folder on your PC.

My Documents 4My Pro-Link iQ4 Installation Files

The Add Application to Prolink iQ button opens the save folder so you can browse it for the necessary files. Select the appropriate file with the .CAB exten-sion and click Open. Installation begins immediately. The files are transferred via USB connection from your PC to the iQ and installed automatically. You will be prompted with a completion message when the installation process is finished.

Click OK to return to the Desktop Companion main menu.

To add an application to the iQ:

1 From the Desktop Companion menu, click Add Application to Pro-Link iQ.

The save folder opens.

2 Select the appropriate installation files with the .CAB extension and click Open.

The files are transferred to the iQ and installed automatically. Your PC displays a completion message when installation is finished.

3 Click OK to return to the Desktop Companion menu.



Activating an Application for Unlimited Usage

The Activate Application for Unlimited Usage button is used to register appli-cations which are still in Evaluation Mode. Registering an application enables it for unlimited use. You can activate the applications either with an activation code or use an activation code file. If you tell the system to find a code, the save folder for activation files is opened. This location is:

My Documents 4My Pro-Link iQ4 Activation Code Files

You select the appropriate file with the .ACF extension, and click Open. Activation begins and the results are displayed on your PC upon completion.

To activate an application for unlimited usage:

1 Select an Evaluation Mode application from the Installed Application list.

The Activate Application for Unlimited Usage button is enabled.

2 From the Desktop Companion main menu, click Activate Application for Unlimited Usage.

The system prompts you to enter the activation code.

3 If you are activating from an activation file, go to step 6.

4 Enter the activation code, and click OK.

5 Go to step 8.

6 Select Find Code.

The save folder opens for application activation files.

7 Select the appropriate activation file with the .ACF extension, and click Open.

Activation begins and the results are displayed on your PC when completed.

8 Click OK to return to the Desktop Companion main menu.


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Removing an Application from Pro-Link iQ

Use the Remove Application from Pro-Link iQ to remove applications from the iQ. To remove applications, select the appropriate application from the Installed Applications list which is displayed on the same screen as the Desktop Compan-ion menu. When you tell the system to remove an application, a message window opens asking for confirmation before the task is performed.

Click OK and the application is removed from the iQ.

NOTE:

i You cannot uninstall system bundle files.

To remove an application:

1 From the Desktop Companion main menu, select the application you want to remove from the Installed Applications list.

2 Click on the Remove Application from Pro-Link iQ button.

You will be asked to confirm your request to remove the application.

3 Click OK to uninstall the application from the iQ.

The result of your request is displayed.

4 Click OK to return the to the Desktop Companion main menu.

The application you just removed no longer appears in the Installed Applica-tions list.


8

Pro-Link iQ Utilities

uUsing Record Mode, page 122

uPlayback Mode, page 123

uPrinting Reports, page 125

This chapter explains the following utility features of the Pro-Link iQ:

• How to use record mode and play back recorded data

• How to play back recorded data

• How to print reports


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Chapter 8 • Pro-Link iQ Utilities

Using Record ModeYou can record live vehicle data for playback at a later time. The recording is started manually. You can save one recording at a time. If a new recording is started, the iQ asks you if you want to record over the previously saved record-ing—a recording taken on a particular date and for a particular VIN.

Recording involves a file that contains parameter information taken from a live connection. It can be played back for subsequent viewing.

The Record Mode button is on the Parameters tab. The Record option helps a technician to diagnose a vehicle by having a file that could contain an intermittent problem, and he can easily refer back to it to help him diagnose problem.

Figure 8.1 Record Mode Button

Record Mode Button


- Playback Mode

Playback ModeOnce a recording session has finished, you are then able to “playback” that re-cording. The data in the recording that is available to playback is the total period of time from which you started the recording until the time you stopped the recording.

The data is available via the Play Recording button on the iQ Main Screen, or from the View Results button on the recording menu (displayed once you click the Record Mode button on the Parameters screen).

For example, you enter Record Mode by Start and then Stop to make a recording that lasted 20 seconds. Now when you play back this recording, all the values of the recordable parameters that were updated during those 20 seconds will be available for you to see in this file.

To playback a recording, click Play Recording on the iQ Main Screen.

The iQ plays back the data in a state where it is not receiving updates from the vehicle adapter. It reads the messages from the recording file simulating the rate in which it came from the vehicle bus.

To change the displayed values, click the Change Parameters button. From here you can select a new tab, category, and page of parameters for which you want to view the playback. You can also create your own quick list and view the

Figure 8.2 View Results Button


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playback for these specific parameters.

The iQ notifies you indicating the progress or position of the playback session. You can play, pause/resume, or fast-forward/rewind to various locations in the re-cording file. It displays information about recorded data such as the total time of the recording and position. You can play back data from multiple ECU’s simultaneously.

NOTE:

i When you are in Playback Mode, the “Live” button that’s usually displayed in green at the top middle of the screen changes to yellow and reads Playback.

Figure 8.3 Playback Status

Playback in yellow


- Printing Reports

Printing Reports

The Pro-Link iQ supports printing a wide range of diagnostic data, including vehicle specifications, fault codes, and parameters. To print a report, click the Menu button at the top of the screen. One of the choices in the drop-down menu will be Print Report.

Select Print Report. A window appears with a list of items you can print (these items vary depending on the application.

Printing requires connection to a USB printer that supports the PCL printing lan-guage. If a compatible printer is not available, or the printer is not connected for some reason, a message box will prompt for the information to be saved to a file.

NOTE:

i If the report is Saved to File, it can be accessed through Reports under Admin (on the iQ Main Screen) or from the Desktop Companion.

After selecting Print Report from the drop-down menu, a screen appears allowing the selection of various report data. To select an item to appear in the report, click on the check box or the text of that item.

Figure 8.4 Print Report Menu Option


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NOTE:

i Some report items may not be available on all modules.

You can select the information you would like to print:

Changing Print Parameters

The Parameters item in the list of what you can report automatically selects the last viewed parameters category as the parameters to include in the report. To change the default selection, click the Change button to the right of the Parame-ters item. A parameter selection screen will appear.

The Change button (see Figure 8.5) controls which parameters you can print. If it is at its default setting (no category selected) and Parameters is unchecked you will be prompted to select a category to print. However, if Parameters is selected and you click on the Change button, a new window appears:

Figure 8.5 Print Options Screen

Change ButtonParameters Item


- Printing Reports

From this screen you can select a new category from which to print parameters, for example, Data List. After selecting a controller and a category, click OK to accept the new selection.

Click Cancel to disregard any selections.

After selecting the items to include in the report, click the Print button to print the report. The report is printed on the default printer. Click the Back button to return to the Faults tab.

Figure 8.6 Parameters Selection Screen


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