9782_file server consolidation tei calculator faqs.doc

7/25/2019 9782_File Server Consolidation TEI Calculator FAQs.doc

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Frequently Asked Questions

Forrester TEI Certified ROI Tool for File Server ConsolidationRev 0.2sc

This document is NetApp restricted and is onlybe available to NetApp employees and NetAppchannel partners under NDA. Do not share this with anyone not covered by NDA or anyone notinvolved in selling NetApp file services.

This is a living document. Download the latest copy from !"#$ directly. $hances are it has changedsince you last saw it. %f you have any &uestions on the R'% tool or would li(e add &uestions to this list

for others) benefit* e+mail me atachin.$hheda,netapp.com.

1. What is the ROI tool for file server onsolidation!

The -ile server consolidation R'% calculator tool is a tool that can help create a business andfinancial case for consolidating indows file servers on to a NetApp NA solution. This calculatorwas recently updated based on new R'% model created by -orrester after interviewing seven realNetApp customers who consolidated their file servers to NetApp. This tool is -orrester T!%+$ertified which means it has -orrester)s endorsement /their logo even appears on the R'% reportyou can show customers along with ours.

%n addition to helping ma(e a business case for consolidation* the R'% tool will help your customerunderstand their cost of file servers. Typically the costs of a distributed file serving solution using

indows and 1N%"3inu4 servers are spread all over the %T budget* preventing apples to applescomparison of cost and value. 'ur tool is intended to help &uantify the customer)s costs andestablish an apples+to+apples comparison.

". What is the Forrester TEI! Why should #y usto#ers are!

The -orrester T!% methodology is one of the most widely used and widely accepted methods forcalculating the R'% and 5Total !conomic %mpact6 for any %T pro7ect. hen presenting this tocustomers* use the following to avoid sounding li(e an advertisement for the -orrester T!%8

a. T!% is one of the most widely used methodology for R'% calculation which is why wechose to go this route for creating an R'% tool.

b. hile commissioned by NetApp* -orrester ta(es its ob7ectivity in the T!% analysis veryseriously and ma(es sure the results are rooted in reality /see disclaimers in thereport

c. The T!% considers the following factorsi. $ost 9 impact on %T.ii. :enefits 9 impact on business.iii. -le4ibility 9 future options created by the investment.iv. Ris( 9 uncertainty.

d. $onsider using a methodology when evaluating consolidation /or any other %T pro7ect.

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%f you are loo(ing for a graphic to include on a slide* use the one below

-or more information* visit www.forrester.com"T!%.

$. %o& and &here an I use this!

The best time to use the T!% study is after having the initial conversation with the customer whereyou have already collected some basic information on the customer and the customer)s %Tenvironment

hat type of file storage and how much?

@ey challenges and sensitivities

@ey players /note that you)ll be tal(ing to the indows and 1N% or 3inu4 %T

teams here as well as storage teams

:udget and staffing restrictions

1se of R'% processes /a(ing a business case can help the customer 7ustify the

pro7ect

%nitiatives /will this fit into one of the e4isting initiatives

The R'% calculator has several tabs that chronologically collect information on the customer)scurrent file serving environment* costs* and sensitivities and then present the R'% information.

To use the R'% tool* follow this process=. /%ndependently Bo through the tool and fill out all the different fields in the different

tabs. The tabs are numbered* so 7ust wal( through them.2. Bive the customer a &uic( overview of the -orrester T!%. e will be posting a short

summary of the T!% process /-orrester)s slides and be including a lin( here as soonas it)s available.


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G. /%ndependently !nter the price of the NetApp proposal* including all the appropriatesoftware* support* services* and training. This R'% tool only applies for file services* soma(e sure you point out or e4clude software that isn)t applicable for the R'% for fileserver consolidation. :e sure to include the right 5utiliHation6 and 5deduplicationIage.6

;. Depending on the relationship with the customer and the customer)s comfort level*wal( through the different cost sections or simply present the R'% summary.

e have tried to ma(e the tool as intuitive as possible* so chances are the answers to your&uestions on the data fields in the tool are included either in the notes or in comments of the cells.end us an e+mail if you have a &uestion that isn)t covered in the tool.

'. %o& do I (et the tool! )o I need anythin( s*eial to run it!

ou can download the R'% calculator for file server consolidation from8

#artner$enter8 http8""partners.netapp.com"see"mycomm"#J0=;;;2

ales!dge8http8""my.netapp.com"psweb"appmanager"m(tgportal"m(tgdes(top?JnfpbKtrueLnode%dK


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'verhead in file restoration and bac(up

/%f applicable improved efficiency with management software

/%f applicable support for 1N% and indows file sharing /eliminating gateways such as

amba

:usiness savings"value covering reduced downtime /planned and unplanned and added

fle4ibility

There are two options to consider when &uantifying the cost savings of the file servers. These aredescribed in the graphic below /associated with the gray bo4 shown below. Note that the cost ofthe file servers is presented and used as a 5lifecycle cost*6 which covers hardware* software* andsupport costs. This is an easier number to discuss with customers and agree on because itcombines all costs and presents them as an annual cost.

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/. We also have an Oliver Wy#an study on TCO of Windo&s file serveronsolidation. %o& do I *osition ,oth these studies! Aren0t they thesa#e thin(!

%n a nutshell* they are complementary studies. The 'liver yman study is focused on comparingthe T$' of NetApp vs. !$ /NetApp is appro4imately $overed under NDA G

'ption =8Assume original file servers have an annual lifecycle cost /hardware* software* support* and soon. %n this option* annual file server lifecycle costs K annual costs of /existing/refreshedservers newfile servers added for growth.

'ption 28

Assume original file servers have $0 annual costs/ma(e sure to account for any costs in&uestion U. %n this option* annual file server lifecycle costs K annual costs of refreshedservers newfile servers added for growth.
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9782_file server consolidation tei calculator faqs.doc

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