97 management accounting complete
TRANSCRIPT
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Management accountingT. Ahrens
2790097
2005
Undergraduate study inEconomics, Management,Finance and the Social Sciences
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Contents
i
Contents
Introduction 1
Aims 1
Learning outcomes 1Why study management accounting? 1
Organising your studies 2
Essential reading 4
Further reading 4
Examination advice 5
Abbreviations 6
Chapter 1: Modern management accounting 7
Essential reading 7
Further reading 7
Aims 7
Learning outcomes 7Introduction 7
Management accounting, cost accounting and financial accounting routineand non-routine information provision 8
From record keeping to problem solving? The strategic turn in management accounting 9
Price leadership and differentiation 10
Calculating success 10
Strategic management accounting 11
Information technology 11
Enterprise Resource Planning Systems (ERP) 12
Planning, controlling and experience 13
The budgeting process and beyond budgeting 14Decision-making and organisational goals 15
Stakeholders 15
Sample examination question 16
Suggestions for answering the sample examination question 16
Chapter 2: Decision-making 17
Essential reading 17
Further reading 17
Aims 17
Learning outcomes 17
Levels of decision-making 17
The importance of cash flows 18Opportunity costs 19
The concept of relevant costs and revenues 20
Identifying relevant costs and revenues 21
Purchased resources 21
Resources already under the organisations control 22
Decision-making and current replacement cost 22
Comparing cash flows in the long run 23
Discounting 24
The net present value decision rule 24
Making estimates for project appraisals 25
Problems with the opportunity cost concept 27Uncertainty and relevant information 28
Characteristics of useful information 28
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Objective and subjective probabilities 29
Expected value 30
The value of information 30
Sample examination question 30
Suggestions for answering the sample examination question 31
Chapter 3: Cost behaviour 33
Essential reading 33Aims 33
Learning outcomes 33
Introduction 33
The elements of total costs and their behaviour 33
Direct and indirect costs 34
Fixed and variable costs 34
Costs in-between 35
The identification of cost drivers 36
Allocation 37
Cost estimation 37
Linear regression 39Error terms and outliers 39
Cost-volume-profit and break-even analysis 40
Sample examination question 41
Suggestions for answering the sample examination question 41
Chapter 4: Costing and pricing 43
Essential reading 43
Aims 43
Learning outcomes 43
Costs and pricing 43
Contribution margin pricing 44
Short-term decisions with one scarce resource 45Contribution per bottleneck resource 46
More than one scarce resource: linear programming (LP) 46
Dual prices (shadow prices) and opportunity costs 48
Dual (shadow) prices 49
Opportunity costs 49
Sample examination question 50
Suggestions for answering the sample examination question 50
Chapter 5: Budgeting and control 51
Essential reading 51
Further reading 51
Aims 51Learning outcomes 51
The purposes of budgets 52
Budget organisation 53
Budget frequency 53
Types of budgets 54
Budgeting and control 55
Variance analysis 57
The interpretation of variances 59
Sample examination question 60
Suggestions for answering the sample examination question 60
Chapter 6: Traditional cost systems 61Essential reading 61
Aims 61
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Chapter 9: Performance measurement systems 89
Essential reading 89
Further reading 89
Aims 89
Learning outcomes 89
Introduction 89
Main components of performance measurement systems 90
Financial records 90
Responsibility structures 90
The three most common responsibility centres: cost centres, profit centresand investment centres 91
Transfer prices 91
Transfer-pricing methods 91
Gasoil & Co. 92
Divisional and corporate profit calculations 93
How a transfer price may lead to sub-optimal decisions 94
Financial measures 95
Divisional performance 97
Sample examination question 98
Suggestions for answering the sample examination question 98
Chapter 10: Strategic management accounting 99
Essential reading 99
Further reading 99
Aims 99
Learning outcomes 99
Target costing 100
Life cycle costing 101
Quality costs and the theory of constraints (TOC) 101
Costs of quality 102
Techniques used to identify quality problems 103
Theory of constraints (TOC) 104
Bottlenecks 104
The balanced scorecard 104
Lead and lag indicators 105
Evidence 106
Outlook 106
Enabling management control systems 107
Sample examination question 107
Suggestions for answering the sample examination question 108
Appendix: Sample examination paper 109
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field, you will become involved in discussions of the uses of resources. This
subject is intended to help you understand the thinking behind management
accounting calculations, devise alternative ways of accounting for
organisational activities and put accounting into perspective relative to other
ways of describing the organisation.
Think back to Elements of accounting and finance (or Principles of
accounting). How would you describe the nature of the accounting
knowledge with which you are now acquainted? Is it a science? Is it an art?
Is it a more or less coherent set of rules for practice? There seem to be
elements of all of those three labels in accounting. You can find theory, for
instance, on the notions of wealth, income and profit. To calculate the profit
of an accounting period you need to rely on experience to carefully balance
somewhat contradictory principles, such as the matching and the prudence
principle. Finally, accounting also contains certain rules, relating, for
example, to depreciation or to the arrangement of financial statements.
Often, those rules are laid down in accounting standards, the law,
government regulation, audit practice statements, etc. You can see that
accountants need to draw on theory and their experience to arrive at
judgements that can be justified within the existing rules of practice.
Organising your studies
If you are following regular instructions at a teaching institution you ought to
read through each chapter of the subject guide once before you attend any
relevant teaching sessions to get the flavour of the topic. Take it as an
opportunity to learn to read faster. Read the introduction of each chapter
completely, then read only the first and the last sentence of each paragraph.
Scan the lines in between. If you do not get a sense of the argument, read
paragraphs completely. This should not take you longer than 10 or 15
minutes per chapter. After attending the lecture, you should then read the
chapter more slowly. With your newly-gained overview of the topic, you can
probably do that in 3040 minutes. It is important to take your time to think
about the activities in the chapter. Often things seem clear to you so long as
you just follow my writing. When you are asked to do the activities you have
a chance to express things in your own words and explain things to yourself.
Teaching is the best way of learning!
How should you use the textbook? The reading relevant to each chapter is
listed at the beginning of each chapter. The essential reading consists of one
or more textbook chapters and specified journal articles that are mostly
available online through the University of London online library (see below
Reading). In working with the textbook it is important to remember that
the subject guide is not meant to replace the textbook. The subject guide
provides a framework for your study, contains aims and learning objectives
for each topic, and references to the essential and further reading, acts as
a pointer to the most important issues in each topic, provides additional
explanations where appropriate, and contains additional worked examples,
activities to involve you in the topic and clarify its relevance, and sample
exam questions. Your use of the textbook depends very much on whether
you receive instruction from a teaching institution or whether you study
by yourself.
If you receive instruction, the main role of the textbook is to support what
you have learned at your teaching institution. It can confirm what you have
learned already and present topics in a slightly different light. As you read
the textbook, ask yourself, how do the chapters relate to the subject guide?
Which are useful examples, where does the textbook chapter elaborate
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a concept in more depth, and where does it simplify the argument made in
the subject guide. The many examples in the textbook allow you to become
more secure in your understanding of specific techniques. Depending on how
familiar you are with the topic when you start reading the assigned material,
it might take you between 45 and 90 minutes. I would recommend that you
read the textbook after your instruction most students prefer this and find
it saves them time. However, some students find that they are not able to
follow the instruction as well as they would like to if they leave the essentialreading until after the instruction. In this case you should read the relevant
sections in the textbook beforehand. But be sure to return to the essential
reading after the relevant teaching session because the instruction often
highlights important aspects of a topic that you did not notice upon first reading.
If you study by yourself, the textbook and the other readings are your main
source of knowledge. This means you will need more time on each topic,
typically between one and a half and two hours. Start always with the
textbook before moving on to journal articles. Make sure you understand the
logic of the learning objectives at the beginning of each chapter. Read
carefully through the assigned material, making sure you understand how
the various exhibits and the summaries in the margins relate to the maintext. As you read, try to relate the text to the learning objectives for this
chapter. After completing a chapter, go over the summaries in the margins
again and make sure they still make sense! In my experience, for checking
that you really understand a chapter, it is useful to wait for a day or two
before attempting the problem for self-study at the end of each chapter. They
have detailed solutions for your guidance. After completing the work for each
topic you should have a sense of how the material integrates with the
previous topics. This subject guide is written in order to support you in this.
Especially if you study by yourself you should benefit from the fact that the
textbook takes a holistic approach to the subject of management accounting.
It does not make artificial distinctions between the main topics of theindividual chapters, but makes reference to relevant issues at different point
in the book. For example, activity-based costing (ABC) has its own chapter
(Chapter 5) but reference to ABC is also made on page 337 because ABC is
relevant to the question of cost behaviour. The advantage of this holistic
approach is that it explains the relevance of certain techniques in relation to
different ideas within management accounting. Therefore, if you seek to find
out more about a particular topic or technique, consult firstly the glossary
and then the index. Follow up the references from the index to find out about
the different ideas in relation to which a topic or technique is explained.
Management accounting is a practice that has developed over a long time
and in response to different demands. As a consequence, it does not always
appear logical at first!
When you have finished your textbook reading, and made such notes as you
consider useful, you should test your understanding of the topics covered by
attempting the sample questions that appear at the end the relevant chapter
of this subject guide or the exercises that appear at the end the relevant
chapter of the textbook.
It is helpful to look back regularly to the earlier chapters of the subject guide,
in order to refresh and reinforce your understanding of the earlier topics.
Also, it is a good idea to follow up some of the references provided in the
textbook together with the suggestions for further reading which I give you
in the subject guide. Even though I have indicated how much time I think isappropriate for working through the guide and the readings, it is difficult to
predict how much time different students need to spend on this topic. Overall,
you will probably need to devote between three and four and a half hours per
Introduction
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week in addition to any time you may have spent in lectures. That should
cover lecture preparation, organisation of lecture notes after the lecture,
reading in the guide, essential reading, further reading and exercises.
Essential reading
Horngren, Charles T., Srikant M. Datar and George Foster Cost accounting: a
managerial emphasis. (Prentice Hall Publishing, 2003) eleventh edition(international) [ISBN 0-13-099619-X].
This subject guide is largely a commentary on that book and I recommend
that you purchase it. If you find a tenth edition second hand (at a good
price!) it would be equally suitable.
Further reading
It is essential that you support your learning by reading as widely as possible
and by thinking about how those principles apply in the real worlds. To help
you read extensively, all external students have free access to the University
of London online library where you will find either the full text of or an
abstract of many of the journal articles listed in this subject guide. You will
need to have a username and password to access this resource. Details can be
found in your handbook or online at:
www.external.ull.ac.uk/index.asp?id=lse
Ahrens, T. and C.S. Chapman Accounting for flexibility and efficiency: A field
study of management control systems in a restaurant chain, Contemporary
Accounting Research(2004) 21(2): 271301.
Ahrens, T. and C.S. Chapman Occupational identity of management
accountants in Britain and Germany.European Accounting Review (2000)
9(4): 477498.
Balakrishnan, R. and G.B. Sprinkle Integrating Profit Variance Analysis and
Capacity Costing to Provide Better Managerial Information,Issues in
Accounting Education(May 2002) Vol. 17 Issue 2: 149162 [concentrate on
the case study in this paper].
Chapman, C.S. and W.F. Chua Technology-driven integration, automation and
standardisation of business processes: implications for accounting. In A.
Bhimani (ed.)Management Accounting in the Digital Economy. (Oxford:
Oxford University Press, 2003) pp. 7494.
Cooper, R. and R.S. Kaplan Measure Costs Right: Make the Right Decisions,
Harvard Business Review (SeptemberOctober 1988): 96103.
Cooper, R. and W.B. Chew Control Tomorrows Cost Through Todays Design,
Harvard Business Review (JanuaryFebruary 1996): 8097.
Covaleski, M.A., J.H. Evans III, J.L. Luft and M.D. Shields Budgeting Research:
Three Theoretical Perspectives and Criteria for Selective Integration,
Journal of Management Accounting Research (2003) Vol. 15: 351.
Friedman, A.L. and S.R. Lyne Activity-based techniques and the death of the
beancounter,European Accounting Review (1997) 6(1): 1944.
Goldratt, E. and J. Cox The Goal. (North River Press, 1992) second edition.
Hayes, R.H. and W.J. Abernathy Managing our way to economic decline,
Harvard Business Review (1980) 58(4): 6777.
Hopper, T., T. Koga and J. Goto Cost accounting in small and medium sized
Japanese companies: an exploratory study,Accounting & Business Research,
(Winter 1999) Vol. 30 Issue 1: 7387.
Ittner, C. and D. Larcker Moving From Strategic Measurement to Strategic Data
Analysis, C.S. Chapman (ed.) Controlling Strategy: Management, Accountingand Performance Measurement. (Oxford: Oxford University Press, 2005).
Ittner, C. and D. Larcker (2003) Coming up Short on Nonfinancial Performance
Measurement,Harvard Business School Press, 81/11: 8895.
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Johnson, H. and R. Kaplan Relevance lost: The rise and fall of management
accounting. (Boston: Harvard Business School Press, 1987) [ISBN
0875841384].
Kaplan, R.S. and S.R. Anderson Time-Driven Activity-Based Costing,Harvard
Business Review (November 2004) Vol. 82 (Issue 11): 131140.
Kaplan, R.S. and D.P. Norton Transforming the Balanced Scorecard from
Performance Measurement to Strategic Management: Part I,Accounting
Horizons (2001a) 15(1): 87105.Kaplan, R.S. and D.P. Norton Transforming the Balanced Scorecard from
Performance Measurement to Strategic Management: Part II,Accounting
Horizons (2001b) 15(2): 147161.
Mouritsen, J. Five aspects of accounting departments work,Management
Accounting Research(1996) 7(3): 283303.
Narayanan, V.G. and R.G. Sarkar The Impact of Activity-Based Costing on
Managerial Decisions at Insteel Industries A Field Study,Journal of
Economics & Management Strategy (Summer 2002) Vol. 11, number 2:
257288.
Roslender, R. and S.J. Hart In search of strategic management accounting:
theoretical and field study perspectives,Management Accounting Research
(2003) 14(3): 255279.Sahay, S.A. Transfer Pricing Based on Actual Cost ,Journal of Management
Accounting Research(2003) Vol. 15: 177193.
Simmonds, K. Strategic Management Accounting,Management Accounting
(1981) 59(4): 2629.
Simon, H.A. Centralisation Vs Decentralisation in Organizing the Controllers
Department. (Houston: Scholars Books Co., 1954) third edition.
Spiller Jr., E.A. Return on Investment: A Need for Special Purpose Information,
Accounting Horizons (June 1988) Vol. 2, Issue 2: 110.
Verdaasdonk, P. and M. Wouters A generic accounting model to support
operations management decisions,Production Planning & Control,
(September 2001) Vol. 12 Issue 6: 60521.
Examination advice
Important: the information and advice given in the following section are
based on the examination structure used at the time this guide was written.
Please note that subject guides may be used for several years. Because of this
we strongly advise you to always check both the currentRegulations for
relevant information about the examination, and the current Examiners
reports where you should be advised of any forthcoming changes. You should
also carefully check the rubric/instructions on the paper you actually sit and
follow those instructions.
The subject is examined in a written unseen examination which lasts forthree hours. There are two sections. Section A contains four questions which
require the use of calculations to answer the question. Section B has essay
questions. There are four questions in each section. You must answer four
questions in total and at least one from each section. All questions carry
equal marks, 25 in total. Where the questions require you to answer different
parts, the relative weighting of marks is given. Typically, those questions
which ask you to perform calculations also ask you to interpret your results in
a later part. Some of the essay questions may give you a further choice of two
questions. At the end of each chapter in the subject guide I will be showing
you one or two sample questions. Note that the questions cannot usually be
answered with reference to only one chapter in the subject guide, but require
you to integrate the material with other chapters, textbook and journalarticle reading, and also with other subjects, such as Elements of
accounting and finance (or Principles of accounting).
Introduction
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Before you are examined, you will be sent past examination papers and
associated Examiners reports for this unit. The Examiners reports contain
valuable information about how to approach the examination and so you are
strongly advised to read them carefully. Past examination papers and the
associated reports are valuable resources when preparing for the examination.
Both question papers and reports for the last three years are available online
but you should be aware that the syllabus and subject guide were revised for
2005 and bear this in mind as you look at past examination papers. You
should also consult the Examination section of your Student Handbook.
Abbreviations
Following is a list of abbreviations used in this subject guide.
ABC activity-based costing
ABM activity-based management
CVP cost-volume-profit analysis
ERP enterprise resource planning system
JIT just-in-time inventory system
LP linear programming
NPV net present value
OWM owners wealth maximisation
R&D research and development
RI residual income
RoI return on investment
SMA strategic management accounting
TOC theory of constraintsWACC weighted average cost of capital
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Chapter 1: Modern management accounting
Essential reading
Horngren, Charles T., Srikant M. Datar and George Foster Cost accounting: amanagerial emphasis. (Prentice Hall Publishing, 2003) eleventh edition
(international) [ISBN 013099619X] Chapter 1.
Mouritsen, J. Five aspects of accounting departments work,Management
Accounting Research(1996) 7(3): 283303.
Further reading
Ahrens, T. and C.S. Chapman Occupational identity of management
accountants in Britain and Germany,European Accounting Review (2000)
9(4): 477498.
Chapman, C.S. and W.F. Chua Technology-driven integration, automation and
standardisation of business processes: implications for accounting, A.Bhimani (ed.)Management Accounting in the Digital Economy. (Oxford:
Oxford University Press, 2003) pp. 7494.
Friedman, A.L. and S.R. Lyne Activity-based techniques and the death of the
beancounter,European Accounting Review (1997) 6(1): 1944.
Johnson, H. and R. Kaplan Relevance lost: The rise and fall of management
accounting. (Boston: Harvard Business School Press, 1987).
Roslender, R. and S.J. Hart In search of strategic management accounting:
theoretical and field study perspectives.Management Accounting Research,
(2003) 14(3): 255279.
Simmonds, K. Strategic Management Accounting,Management Accounting
(1981) 59(4): 2629.
Simon, H.A. Centralisation Vs Decentralisation in Organizing the ControllersDepartment. (Houston: Scholars Books Co., 1954) third edition.
Aims
The aim of this chapter is to clarify what the term modern management
accounting means and why it has gained currency. It also outlines how
recent changes in the management accounting function have affected the
role of the management accountant in organisational practice.
Learning outcomes
After reading this chapter and the essential reading, you should be able to:
define the terms modern management accounting and strategic
management accounting
explain why organisations have become concerned with modern
management accounting
evaluate the extent to which modern management accounting has
changed the role of the management accountant.
Introduction
Modern management accounting is a term that has become more popular
over the last decade or so. It implies a changing set of preoccupations among
management accountants. In the past the vast majority of management
accountants have been regarded as technical specialists whose expertise lay
Chapter 1: Modern management accounting
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in the operation of accounting and other information systems. This included
the preparation of reports to support management decision-making. Recently,
more emphasis has been put on giving commercial advice to management.
Management accounting, cost accounting and financialaccounting routine and non-routine information provision
In contrast with financial accounting, which is concerned with accounting
reports for the external constituents of an organisation, such as banks,
investors, trade unions, suppliers, customers and the government, management
accounting produces the reporting for a key internal constituent, namely
management. The idea is to produce and communicate information that is
relevant to managerial decision-making.
Management accounting is therefore much more detailed and potentially
much more varied than financial accounting because it ought to respond to
specific information requests rather than follow general reporting standards
that are valid for very different types of organisations. This is not to say that
all management accounting reporting is ad hoc. An important distinction
with respect to management accounting work is that between routine andnon-routine reporting.
Routine reports regularly cover defined aspects of organisations, such as
efficiency variances of certain input factors, which allow the charting of
trends over time and structured comparisons between different entities
within the organisation. They can be prepared according to widely-used
principles of calculation or be tailor made for the organisation. Non-routine
reports analyse one-off events or decisions that can benefit from in-depth
studies of their different aspects. It is often said that routine reports concern
ongoing operations and non-routine reports tend to be concerned with
investment decisions. Often this is the case but it is also possible that
non-routine reports are prepared to address specific aspects of operations,such as the further analysis of unusual production variances. Likewise,
certain kinds of investment decisions may, especially in large organisations
with great investment volumes, be highly routinised.
A typical textbook definition of management accounting is that it measures
and reports financial and non-financial information that helps managers
make decisions to fulfil the goals of an organization (Horngren et al., 2003),
which covers routine and non-routine decisions. Management accounting
builds on financial accounting information because it requires measurements
and records of business transactions from diverse systems such as creditors
and debtors records, the payroll, the fixed asset inventory, etc. It also
builds on cost accounting, defined as the provision and communicationof cost information.
In addition, management accountants can create additional fictitious or
notional accounting information, for example, by charging opportunity
costs for uses of capital. Imagine, for example, two manufacturing divisions
engaged in similar activities and producing similar output levels. Imagine
further that one division uses twice as much working capital (debtors,
inventory, cash) as the other. In terms of reported profit, based on financial
accounting records, those two divisions are very similar. But the division that
produces its results with less working capital achieves a preferable result
because it leaves a lot of working capital unused. Thereby, it allows the
organisation to expand activities with the unused working capital, thuspotentially enhancing profitability. Management accountants may therefore
decide to include a notional interest charge on working capital when
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calculating the financial contribution of the divisions. This incentivises
divisional managers to be economic with working capital by, for example,
seeking to minimise inventory or asking debtors to pay earlier. The overall
financing costs of the organisation would be lower as there would be lower
interest payments on bank overdrafts, loans, bonds, etc.
Cost accounting is more technically oriented than management accounting.
It measures and reports financial and non-financial information relating to
the cost of acquiring or consuming resources in an organisation (Horngren
et al., 2003, p.836). Cost management, by contrast, is defined by Horngren et
al. (2003) as the approaches and activities of managers in short-run and
long-run planning and control of decisions that increase value for customers
and lower costs of products and services. (p.837). This makes cost
management a key part of the organisations general management strategies
and their implementation.
How important is cost reduction for organisations? Is it a relevant strategy for
all organisations? This is probably not the case. Some organisations focus
their management attention on, say, market differentiation strategies,
thereby avoiding price competition. They may not possess the management
capacity to also pursue an elaborate cost reduction strategy (although in
principle price competition and market differentiation strategies do not
preclude each other).
Activity
Fill in the following table based on your understanding of the previous section. Reread
the section if necessary.
Table 1.1: A comparison of financial accounting and management accounting
Characteristics of Characteristics offinancial accounting management accounting
Users of information
Extent of formal regulation
Degree of uniformity acrossdifferent organisations
Degree of detail
Likelihood of includingnon-financial information
Relevance for managerialdecision-making
From record keeping to problem solving? The strategic turnin management accounting
The relationship between management accounting and strategic
management has over the last decade or so been undergoing some changes.
By strategic management, I mean those aspects of management that are
concerned with the core competencies of the organisation. Typically, those
core competencies are defined with respect to an organisations relationships
with customers, suppliers, competitors, and the markets for labour and
capital. The core competencies describe what the organisation can
(uniquely) offer its customers in ways that are superior to the competition,
using its own process capabilities as well as its relationships to suppliers andits own specific access to labour and capital markets.
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Price leadership and differentiation
Two generic strategies that are frequently distinguished are price
leadership and differentiation. Price leadership implies low prices
combined with a standardised offering. The strategic effort goes into
developing a customer proposition that appeals to large numbers ofcustomers and can be provided at low cost. Product variation or even
tailoring products to individual customers wishes is then not usually part of
the product offering. Budget airlines are a recent and fairly extreme example
of this strategy.
By contrast, differentiation emphasises the satisfaction of individual
customers wishes as closely as possible, be it with respect to quality of
manufacture, ease of use, flexibility of application or delivery, product
variety, reliability or any combination of these. An example would be luxury
motor vehicle manufacturers. Product cost is also a concern for organisations
that pursue this strategy but not to the same extent as for those that pursue
price leadership.
Even though the strategy literature often portrays price leadership and
differentiation as strategic opposites, in practice one usually finds combinations
of the two, for example, in the various markets for electronic consumer goods.
There are different reasons for this. In large organisations some divisions
may tend towards one strategy and some towards the other. During their
life cycle, certain products may start out as differentiated products that are
tailored towards the high price segment (perhaps because they are innovative),
and later they may be marketed to compete mainly on price (perhaps because
many competitors have entered this market, production volumes have
increased and high quality is no longer a differentiating factor).
The strategic relevance of management accounting would depend on theextent to which it supports management in finding out which strategy is
most promising for an organisation. Here one would expect management
accountants to prepare alternative scenarios together with marketing, product,
and production managers who assess the long-term profitability of operating
in different markets, offering different pricevalue combinations to different
customer segments. In target costing, value engineering and life cycle costing,
for example, which are explained in later chapters, and which you should
look up in your textbooks glossary, the experience has been that such efforts
are best placed in the development and design stages of a new product because
here a large percentage of a products cost is built into its design. The role of
management accountants can be to advise on the cost implications of certain
design choices and calculate the added revenue that can be expected from
additional product attributes (e.g. reliability, functionality, appearance, etc).
Calculating success
Strategic management is, however, also concerned with finding out if certain
strategies have been pursued successfully. Here management accountants
can prepare cost and revenue information by product, product group and
market segment, calculating variances in sales volumes, sales mix and market
shares, and their implications for profitability. Ideally one would want to
calculate the profit impact of pursuing certain strategies. A common problem
in this respect is the isolation of causal factors because the environments oforganisations tend to change in many respects at the same time from one
reporting period to the next.
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At a more elementary level, strategic cost accounting might calculate the
costs of providing certain product attributes that are important for an
organisations strategy. For example, a fast food chain might want to calculate
the cost of providing high levels of cleanliness through its estate, or a vehicle
manufacturer the cost of being able to offer engines with lower emissions
than the competition.
Strategic management accounting
In the 1980s management accounting and accountants were criticised for
their failure to recognise organisations new strategic priorities (Johnson and
Kaplan, 1987), and from this decade stem many of the initiatives to make
management accounting more strategically relevant. The reproach was
that management accounting was in fact dominated by financial reporting
requirements and took no account of what decision-makers wanted to know.
For example, standard costing systems allocated overhead costs to products
that were not causing them, and standard costs were updated so infrequently
that changes in the design and manufacture of products quickly made them
obsolete.One of the attempts to correct the shortcomings of traditional standard
costing systems was Activity-based costing (ABC), which sought to allocate
manufacturing overheads depending on the manufacturing activities that
were caused by a product, and which is the subject of Chapter 7. A more
general suggestion to enhance the managerial relevance of management
accounting was Simmonds (1981) concept of Strategic Management
Accounting. It focused on the incorporation of marketing knowledge into
management accountants roles. A recent study by Roslender and Hart
(2003) suggested that even though the term strategic management
accounting itself was not common in practice, on the whole, the management
accountants whom they studied could be said to possess more strategic roles
now than they had in the past.
Studies of the role of the management accountant in organisational
management in different countries have found that commercially aware and
active management accountants distinguish commercial involvement from
the bean counter mentality of old (e.g. Friedman and Lyne, 1997). By bean
counting they meant an overriding concern with administration, record
keeping, and elementary financial reporting work. In terms of Simons
(1954) old distinction between the roles of the management accountant
namely, record keeping, attention directing and problem solving this
implies a shift in emphasis from the first to the last two.
Information technology
If the calls for greater strategic relevance have been an important criticism
that led to conceptual changes within management accounting, an important
enabler of those changes has been the technical advances in information
technology. Contemporary accounting and information systems are significantly
more powerful and easier to operate than they were only a few years ago.
Generally speaking, it is now easier to extract information from the systems
that are used in organisations. Management accountants can offer
information that is better tailored to answer the questions of managers. In
some cases, managers can now directly access information. As a consequence,
less effort is needed on the part of management accountants to administerinformation systems and serve simply as mediators between an
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organisations management and its information systems. There is now the
potential for management accountants to become much more actively
involved in management decision-making.
That said, a questionnaire survey by Mouritsen (1996) about the accounting
function in the 800 largest Danish firms suggested that reports of the
disappearance of the bean counters are premature. This was one of the
largest surveys of accountants in industry with a response rate of almost 50
per cent, yielding 370 usable responses. While it is true that many traditional
record keeping and administrative tasks can now be automated and consume
less working time of the management accountants, 50 per cent of respondents
ranked general ledger work and internal controls as important or very
important aspects of accounting departments work. 56 per cent said the
same for record keeping, 63 per cent for work on financial accounts, and 54
per cent for the layout of reports. Thus it would seem that the tasks of
information systems design, the structuring of data capture, watching over
data integrity, etc. are still regarded as central to the tasks of accounting
departments. However, commercial awareness and involvement were also
rated highly. 46 per cent said that internal consulting was an important task,
and about 75 per cent of respondents mentioned the importance ofbudgeting and variance analysis. In practice it would appear that good
commercial advice depends on reliably and sensibly structured data. Both
data and advice need to be regarded as priorities.
Activity
Read Mouritsens (1996) paper and list the five aspects of the work of the accounting
department that he found in his study. Then write one paragraph explaining if and how
Simons three roles can be mapped on Mouritsens five aspects.
Enterprise Resource Planning Systems (ERP)
In the discussion on the changing roles of management accountants one
needs to keep in mind that new technology does not automatically mean
less administrative work for management accountants. An interesting case in
point are the implications for record keeping of Enterprise Resource Planning
Systems, also known as ERP. Your textbook discusses them on pages 6889.
ERP has been a key technological innovation of the past decade and many
large companies have spent very large sums on buying ERP systems from
companies such as SAP, Oracle, PeopleSoft, and many others that are
described on websites such as: http://www.olcsoft.com/top%20ERP%
20vendors.htm.
The basic idea of ERP was to replace the multiple stand-alone information
and accounting systems that had historically evolved in organisations with
one all-encompassing information system that would minimise data
duplication and avoid the need for comparisons of the data between systems.
With ERP, all the reports which needed to draw on, for example, the number
of units in inventory of a certain finished good, would find that information
in just one file, such that the information would not be held in any other file.
So, for example, the material requirement planning systems, the production
planning systems, the sales forecast systems, the customer order and
shipping systems, and the various accounting reports that would use this
inventory number would all be fed the same number from the same file. This
means there would be no need for updating other systems when this number
changed and there could consequently be no confusion due to time lagsbetween updates of different systems a common problem within traditional
information technology environments.
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On the face of it ERP looked like a great example of how unrewarding
manual record keeping and administrative work could be reduced, freeing up
the time of management accountants to concentrate on giving commercial
advice to managers sometimes referred to as adding value. While some of
those expectations were met by ERP systems, they did, however, also
generate novel requirements for record keeping and data integrity work.
Because they sought to represent all organisational processes in one system
in real time, ERP systems required many organisational members who usedto provide information on paper or on subsidiary electronic systems to enter
information straight into the ERP system. Often this happened through the
automatic capture of their day-to-day work. However, that day-to-day work
usually contains data errors, which can now enter the new ERP systems
unchecked. So, for example, a mistakenly-entered invoice amount may be fed
directly and immediately into budgets, material ordering systems, creditor
management reports, etc. (Chapman and Chua, 2003). Data entry mistakes
can have greater and more immediate impact in ERP systems. This has
created new threats to organisational data integrity and new record keeping
work for management accountants.
Another important point to bear in mind in the discussion of themodernisation of management accounting is that traditional record keeping
and modern business advice exist in parallel, and that there are potential
advantages to this. A study by Ahrens and Chapman (2000) suggested that
record keeping work served as an important entry level task for junior
management accountants. Through such work they gained experience of
specific organisational processes and the different ways in which they are
related to accounting and organisational information systems more
generally. Record keeping work can thus be useful experience on the basis of
which management accountants can, later in their career, adopt a more
advisory role that is of greater commercial and strategic relevance. Giving
commercial and strategic advice sounds great as a task for juniormanagement accountants but in reality it is something that newcomers need
to grow into over time. Entry level work lays the foundation for a more
important role later in the career.
Planning, controlling and experience
The headings most commonly used to describe management accountants
work are planning, control and performance evaluation. The more senior the
management accountants who are involved in any of those three roles the
more experience of the detailed workings of the organisation they need.
This is because they are interacting with senior line managers who are
responsible for large arrays of organisational activity and who tend to havethemselves complex insights into the workings of the organisation that they
built up over time. If, as a management accountant, you want to discuss
commercial opportunities and strategic priorities with those managers,
and be in a position to effectively contest their views of what is and is not
realistically possible for the organisation to achieve, you cannot do without
experience gained either in your organisation or with a competitor, or,
sometimes, in a different industry with similar characteristics.
Planning and control are sequential. Control (defined on page 836 of your
textbook) only makes sense if actual results can be compared against a
benchmark the plan. In some organisations it makes sense to develop the
plan largely as a continuation of historical performance. Other organisations
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prefer to question their planning assumptions more rigorously every time
they make a new plan, often because their operations and competitive
environment are subject to greater change.
The budgeting process and beyond budgeting
Central to planning is the budgeting process, which is discussed in greater
detail in Chapter 5. The budget is a financial plan of the organisationalfuture. It typically comprises a budget profit and loss account, a budget
balance sheet, and a budget cash flow statement for the organisation as a
whole as well as for its key sub-units, be they divisions, research laboratories,
factories, sales organisations, etc. Organisations determine on a need-to-know
basis how far down in the organisational hierarchy they want to draw up
complete budget profit and loss statements for organisational sub-units.
Sometimes a factory only budgets costs (especially when it is not involved in
the process of selling and has little influence over revenues), and a sales
office only budgets revenues and the costs of running the office. It would
often not budget the costs of goods sold for the products that it sells, because
those would be controlled by the factories that supply its products. In thiscase it would make sense for a larger entity, for example, a division that
controls both the sales office and the supplying factories, to budget profits
because this division is responsible for revenues and costs (and, by implication,
profit and loss).
In the debate around strategic management accounting, budgeting has been
criticised for being too administratively oriented, not producing enough
commercially-relevant information, and being too time consuming. In practice,
budgeting processes that take up nine months prior to the financial year for
which they are meant are not unusual. Typically, it takes a long time to collect
cost and revenue estimates from numerous budget holders, co-ordinate them,
and, finally, communicate a coherent plan.
Budgeting has also been criticised for inducing a culture of complacency with
respect to performance targets. Managers whose departments perform well
against budget may not be willing to push their subordinates to achieve
better than budgeted results because, firstly, budgets tend to reward
fulfilment of expectations, not overfulfilment, and, secondly, overfulfilment
may lead to heightened expectations in subsequent budgeting rounds.
Managers may thus be tempted to initially hide the effects of process
improvements and other cost savings and only use them to improve the
financial results of their units gradually as and when future budgets
demand such improvements.
At the heart of the detection of organisational slack and similar problemslie the ways in which budgets are used and the kinds of expectations
organisational members have of them. A diverse group of organisations that
have since 1972 come together in the Consortium for Advanced Manufacturing
International (CAM-I, see web site http://www.cam-i.org/) has formed a
sub-committee, known as the Beyond Budgeting Round Table (www.bbrt.org/),
which is specifically concerned with improving the budgeting process. The
Round Table is exploring ways of using budgets more flexibly in ways that
alleviate budgets performance reducing effects, for example, by introducing
stretch targets, and finding ways of overcoming the gaming and creation of
slack that often occurs in the process of agreeing performance targets.
A commentary in the British newspaper The Observer provides an easily-
understandable overview over some other key problems with budgets and
makes reference to the Beyond Budgeting Round Table.
(http://observer.guardian.co.uk/business/story/0,6903,1174315,00.html).
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Activity
Visit www.bbrt.org and have a good look around the web site, then rank what you
regard as the 10 most important criticisms of traditional budgeting practice.Which
criticisms would you regard as unimportant?
Decision-making and organisational goalsUnderlying the difficulties of detecting organisational slack, or even deciding
what counts as organisational slack, is the definition of organisational goals.
Especially when you deal with matters of organisational strategy, one
managers slack can be another managers strategic resource. How much
money should be budgeted for activities of strategic relevance, such as
research and development (R&D), advertising, sales promotion, process
improvement, the speed of logistics, etc.? The key task in management
accounting is to relate budgets to organisational tasks in ways that enhance
the likelihood that the organisation meets its strategic objectives.
From an economics point of view, those objectives are easily defined. Theorganisation should maximise its cash flows over its lifetime. Discounting
those cash flows to the present gives the economic value of the organisation,
or the price that the organisations owners can demand when they sell it.
From an economic point of view, therefore, management accounting is
concerned with owners wealth maximisation or OWM, which we will discuss
in more detail in the next chapter.
Stakeholders
However, owners are not the only organisational stakeholders. The social
environment of an organisation typically includes employees, customers,
neighbours, and suppliers, to name but a few. Not-for-profit organisationsmay, moreover, need to consider much wider concerns. For example,
universities can be held accountable by students, parents and the wider
scientific community. Hospitals are subject to the concerns of patients, their
relatives, the professional associations of doctors, the governments drug
regulators, etc.
Even when the number of stakeholders is small and there is agreement that
financial success is an important criterion for organisational performance,
there may exist significant differences of opinion as to what concrete actions
to take to achieve financial success. Production engineers tend to have
different solutions to organisational problems from marketing managers.
Both groups have incentives to depict particular organisational problems inways that suggest a solution that is designed and implemented by them, thus
increasing their own influence in the organisation.
A behavioural perspective on the organisational uses of management
accounting would take such possibilities into account. An important point
from a behavioural standpoint is that, strictly speaking, organisations have
no goals at all only individuals have. The expression organisational goal
could then be taken as a shorthand for some sort of aggregate of the goals of
individual organisational members. Economists would regard OWM as the
measure of aggregate organisational goals. Behaviourists, by contrast, allow
conflicting goals within the organisation. What gets talked about or written
down as the goals of the organisation or the organisational missionstatement would then appear as a temporary settlement of ongoing dispute
that depends on the shifting powers of organisational sub-groups with
conflicting (and presumably changing) interests.
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The implications for the role of management accounting in decision-making
are profound. There would be no a priori normatively correct answer
because different coalitions within the organisation would prefer different
types of outcomes that cannot be clearly ranked on a scale of payoffs. The
resolution of potential conflict becomes a key task of management.
Management accounting often carries great weight in the formulation of
organisational objectives and the weighing of alternative courses of action.
One can therefore expect senior management as well as the differentorganisational coalitions to attempt to use information selectively to present
the management accounting information most suitable for their causes.
Sample examination question
To what extent do you regard the current concerns with the strategic
relevance of management accounting as technologically driven?
Suggestions for answering the sample examinationquestion
This question can be answered in many different ways. One possibility is to
start by making a list of technological reasons for the emergence of strategic
management accounting. Looking at those reasons more closely, are you sure
that all of them are purely technological? Why were the technologies
introduced? Now you could move on to explaining what other influences
contributed to the emergence of, and demand for, strategic management
accounting.
A different way of answering the question would be to distinguish between
enablers of strategic management accounting and demand factors. Some of
the enablers could be broadly labelled as technological, but were there
perhaps other enablers, too? And was the demand for strategic managementaccounting purely driven by considerations of strategy making?
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Chapter 2: Decision-making
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Chapter 2: Decision-making
Essential reading
Horngren, Charles T., Srikant M. Datar and George Foster Cost accounting:a managerial emphasis. (Prentice Hall Publishing, 2003) eleventh edition
(international) [ISBN 013099619X] Chapter 11 (without appendix on linear
programming) and Chapter 21.
Further reading
Hopper, T., T. Koga and J. Goto Cost accounting in small and medium sized
Japanese companies: an exploratory study,Accounting & Business Research
(Winter 1999) Vol. 30, Issue 1: 7387.
Verdaasdonk, P. and M. Wouters A generic accounting model to support
operations management decisions,Production Planning & Control
(September 2001) Vol. 12 Issue 6: 60521.
Aims
This chapter covers the economic foundations of management accounting
theory and practice. Specifically, it suggests that management accounting
ought to help in decision-making; indeed, that the support of decision-making
processes is its main purpose. To highlight some of the most important
aspects of decision-making, this chapter introduces you to different levels
and stages of decision-making. The chapter also explains the uses of the
concept of uncertainty and derives from this the concept of the value of
information and how it can be calculated. Throughout, the chapter
emphasises the centrality of the concepts of relevant information andrelevant costs for the unit as a whole and for the examination.
Learning outcomes
After reading this chapter and the essential reading, you should be able to:
distinguish different types of decision-making
define the terms opportunity cost and relevant information
conduct long-term project appraisals using relevant information
calculate the value of information under uncertainty.
Levels of decision-making
The American Accounting Association defined accounting as:
[...] the process of identifying, measuring, and communicating
economic information to permit informed judgements and
decision by users of information.
This means that accounting plays a role at several levels and in several stages
of organisational processes:
1. Setting the objectives of the organisation.
2. Determining the strategy for achieving the organisations objectives,
given the resources available to the organisation, and the environment
in which it operates.
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3. Determining plans, both long-range and short-range (such as the
annual budget), aimed at achieving the organisations strategic goals.
4. Controlling the organisation by comparing actual performance against
that planned, and by reviewing and modifying the organisations plans
in the light of experience.
5. Communicating the organisations plans and their outcome.
Communication is maybe the most important process in whichmanagement accounting is involved because it is not only related to
spreading the objectives of new plans; more significantly, the language
which is used to deal with processes can have wide-ranging effects on
their outcomes. For example, if you set objectives and strategies with
financial performance measures in mind, you signal different
priorities from someone who plans with reference to, say, new
technologies and market share.
Management accountings main role in these processes is the provision of
information to assist in decision-making. Decisions arise at three levels:
strategic planning, management control and operational control. The level
of strategic planning has perhaps the greatest long-term significance for theorganisation, and decisions at this level are likely to be crucial for the
organisations survival and growth. Such decisions will relate to the
organisations overall goals and the long-term strategy for achieving these
goals. Strategic decisions will be made relatively rarely and after extensive
consideration. Management control is a more frequent and regular process,
and may well follow a weekly, monthly, quarterly or, at most, annual cycle. It is
concerned with the implementation of the organisations strategic plan, by
ensuring that the necessary resources have been obtained and are being used
efficiently and effectively. Operational control focuses on specific tasks as they
are carried out, trying to ensure that this happens efficiently and effectively.
As an example of the different levels, consider an organisations
manufacturing operations.
At the strategic level, the organisation will determine matters such as:
a. whether to adopt a high technology or a low technology production
method
b. whether to manufacture large volumes of a small range of products or
smaller volumes of a larger product range
c. whether to concentrate production geographically or to disperse it.
The decisions taken at the strategic level will imply certain detailed plans for
the organisations manufacturing. Therefore, at the management control
level, decisions will need to be made as to the resources required to put thestrategic manufacturing plan into operation, for example, how much of
which materials to use, and the usage of such materials will need to be
monitored and controlled periodically to ensure that they are being used
efficiently. This might involve the setting of quality criteria for deciding
whether products have been satisfactorily manufactured.
At the level of operational control, decisions will be made about particular
batches of goods produced, for example, whether they meet the criteria of
quality set at the management control level.
The importance of cash flows
In decision-making we distinguish typically between the short and the long
term. In short-term decision-making, we can usually ignore the time value of
money, and therefore avoid the need to discount cash flows. Nonetheless,
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in making short-term decisions, we still need to focus on the cash flows
involved in our decisions, and we use the goal of owners wealth
maximisation to argue that we should assess alternative actions in terms of
the amount by which they are expected to change the future net cash flows
of the organisation.
When we consider any action, we should therefore attempt to identify how,
and by how much, the organisations cash balances will change as a result of
taking the action. Cash inflows will arise from revenues generated by selling
goods and providing services, from interest and dividends received, from tax
refunds and subsidies, and from the sale of assets. Cash outflows will arise
from purchasing the resources (goods and services, people and machines)
needed to undertake the course of action. For short-term decision-making,
we need some baseline against which we can identify the cash flows that
change as the result of taking a particular course of action. The baseline can
be defined as the consequence of taking an alternative decision. Given the
baseline, we may then attempt to estimate the changes in cash flow (the
incremental cash flows) that arise from the course of action being
considered. The baseline we normally assume is the total net cash flows
associated with the best available alternative to the action underconsideration. This baseline is chosen because we assume that the actions of
the organisation are determined rationally, and this implies that the
organisation will always select the best available alternative if the particular
action under consideration is unavailable.
Activity
Read pages 379 (bottom of page)380 and the concepts in action box on page 381 of
your textbook, and write a definition of the term opportunity cost in one sentence.
Opportunity costs
Within this framework, we may define cost as any decrease in wealth
(measured in cash terms) brought about by a decision to use a particular
resource or set of resources. By measuring the decrease in wealth by
reference to the next best alternative, we are effectively using the economic
concept of opportunity cost. Economists define opportunity cost as the
benefits foregone by not adopting the next best alternative, where benefits
can relate to any economic benefit, not only cash.
Examples of opportunity cost are more easily presented as situations of
choice under resource constraint. Suppose you have an amount of money
free to spend at the end of the month. You have been looking forward to a
holiday trip for a long time, but now realise that your house needs some
repair work fairly urgently. The opportunity cost of going on holiday would
be to delay the house repair with all the problems to which this course of
action may give rise. The opportunity cost of having the repairs carried out
would be to forego the enjoyment of the holiday. The example shows that
your personal opportunity costs can be very subjective, depending on the
utility of the benefits which you forego. However, for short-term decision-
making purposes, the most relevant economic benefits are likely to be
expressible in terms of cash.
Activity
What opportunity costs did you incur by enrolling on the University of Londons External
Programme?
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The concept of relevant costs and revenues
Decision-relevant costs (and benefits) have three essential characteristics.
Although what follows concentrates on costs, analogous arguments apply
for revenues.
1. Only cash costs are relevant. From an economic point of view, anythingthat does not bring about a cash change to the organisation (immediate
or future) is irrelevant to the decision. It is important to emphasise the
cash basis for decision-making, as several items are treated as costs
for financial accounting purposes (and, indeed, in certain aspects of
management accounting) that are not directly associated with present
or future cash changes. The classic example is depreciation. This is an
allocation of the cost of a fixed asset (such as a machine) over the periods
during which the asset is used or on some other basis associated with the
usage of the asset. Depreciation is not itself a cash outflow (the cash
outflow was the original cost of the asset) and hence is ignored in cash-
based decision-making. Note that, while only cash costs are relevant,we must take into account all cash costs, both direct and indirect. It is
sometimes difficult to identify and quantify all the indirect cash costs.
For example, if the organisation chooses a particular action, perhaps to
sell a certain type of product, this might make customers more likely to do
business with the organisation in the future; but how is the cash impact of
this to be estimated? Nonetheless, all cash impacts should be included
where possible in the decision-making process.
2. Only differential cash costs are relevant. This flows from our baseline
of the next best alternative: any cash costs that would be incurred
whether or not the course of action is taken should be ignored, as they
would be incurred under the next best alternative and are thus already
reflected in the baseline. Some care is needed in identifying the costs that
are genuinely differential in the context of a particular decision, especially
where following a particular course of action would use resources that
would otherwise be allocated to the next best alternative. Where the
action under consideration and the next best alternative are mutually
exclusive, and resources already contracted for would be used either for
the action under consideration or for the next best alternative action,
then the cost of those resources cannot be regarded as differential and
should be ignored. An example of this would be an airlines decision to
provide passenger services from Hong Kong to one of two possible new
locations where ground staff handling additional check-ins and baggage
have already been contracted.
3. Only future cash costs are relevant. The decision can only change future
cash flows, it cannot act retrospectively to change cash flows already
incurred. This could either have been the actual spending of cash
(past costs) or the incurring of an obligation to spend cash that cannot
be avoided (committed costs).
The rule is therefore: for making decisions, only differential future cash
flows should be considered. This principle implies that the costs taken into
consideration for decision-making purposes, and the amounts at which those
costs are measured, will often be quite different from the costs and amounts
used in financial accounting statements. By including only differential costs,
we ignore those costs not changed by the decision. The costs actually affectedby the decision will very much depend on the scope of the decision itself.
For very short-term decisions, most resources to be used will already be
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contracted for, so that the costs that will change as a result of the decision
will relate to relatively few items. For example, it may be impossible in the
very short term for a business to increase (or decrease) its workforce and its
equipment. If the cost of labour and machinery is effectively fixed, so that the
only cost that could change is that relating to materials, it may well be rational
to accept a contract to manufacture and sell goods whose selling price
exceeds the cost of materials alone. This may be advantageous even though
the selling price is significantly less than the accounting cost including wagesand depreciation of equipment, if the next best alternative leaves the
resources idle that would otherwise be used to fulfil this contract. As the
decision horizon lengthens, fewer costs become unavoidable, and more
become relevant. At the extreme, all future costs become relevant, but past
costs will always remain irrelevant.
Activity
A customer offers to buy from your company 100 electrical engines of a standard design
but with a slight modification to its electricity intake. Both the workers and the
supervisors of your factory are paid fixed monthly salaries. You expect to have some
spare production capacity over the coming weeks. The material cost of one engine isestimated to be $500.To manufacture the altered design specified in the order, you
would have to modify some of your production machinery. An engineer would have to
work on it for eight hours and use materials worth $3,000. The customer offers to pay
$650 per engine.Your companys list price for the standard design is $880. What further
information do you require to decide whether you should accept the offer?
Identifying relevant costs and revenues
What general factors are involved in applying the opportunity cost concept to
a concrete decision? The first stage is to identify the resources required for
the action under consideration and incorporate them in alternative budgets.
The resources will typically include materials, labour, machines and other
services. We shall see in Chapter 4 that these are the basic elements of overall
cost. Having identified the resources required, it is then necessary to find out
whether or not the organisation already has each resource in its control. For
example, materials to be used might already form part of the organisations
inventory, labour needed to carry out the action under consideration might
already be employed, and so on.
Purchased resources
If the resource is not already controlled by the organisation, then it must be
purchased, and the measure of the cost to the organisation is the currentpurchase price of the resource. For many resources, this current price provides
a suitable measure with no need to make adjustments. Problems arise,
however, when it is considered appropriate to acquire some resource
to undertake a particular action, and the resource in question will provide
services over and above those needed for the action under consideration.
For example, in order to accept a contract to manufacture a particular
product, it might be necessary to acquire the services of a special machine.
The organisation might simply hire the machine for the contract, in which
case the cost of the machine is the hire charge. But what if it is decided that
the machine should be bought outright, and the organisation intends to use
the machine on other contracts, as well as the one under consideration? In
these circumstances, to assign the whole cost of the machine to the particular
contract currently under consideration would be misleading, as we would
effectively be overcharging this contract for the machine and undercharging
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other contracts. It is necessary in such circumstances to somehow allocate
the cost of the machine to the contracts that will benefit from its use. Various
techniques for performing such an allocation have developed, but the methods
that are considered to come closest to a rational economic allocation of cost
are too advanced to address in this subject guide. It is important to realise
that the problem exists, and that the current replacement price for a resource
that must be acquired for an action is not always the straightforward
measure of opportunity cost.
Resources already under the organisations control
What if the organisation already controls the resource? In this case, we must
consider how the resource would be used if the organisation were to reject
the action under consideration and were to adopt the next best use for the
resource. By undertaking the action, the next best use cannot be undertaken
with that particular resource. If there is in fact no next best use for the
resource, then the organisation bears no economic cost in using the resource
for the action under consideration. This might be the case where the action
under consideration makes use of the labour services of employees whowould otherwise be paid for doing nothing. However, for most resources,
there will be an alternative use. Bear in mind that the next best use for the
resource could be to sell it immediately. If the resource is used for the action
under consideration, the sales revenue that would otherwise be received will
have to be sacrificed. In these circumstances, the opportunity cost of the
resource is the net realisable value foregone of the resource.
If there is an alternative use for the resource, then it will be necessary,
if the resource is assigned to the action under consideration, to replace the
resource to enable the next best alternative to be carried out. Materials that
would otherwise be used elsewhere will have to be replaced, and the
opportunity cost is therefore the replacement cost of the materials. If labour
is transferred from other jobs, it will be necessary to employ replacement
labour, so the opportunity cost is the pay due to the replacement workers.
So for resources that would have to be replaced, the measure of opportunity
cost is current replacement cost.
Activity
Read the section Insourcing-versus-outsourcing and make-versus-buy decisions in your
textbook (pages 375377) and work through example 2.
Decision-making and current replacement cost
You should note carefully that, for decision-making purposes, the originalhistorical cost of the resources is not relevant, only current replacement cost
and net realisable value. This reflects the forward-looking nature of decision-
making. What has already happened is no longer relevant for decisions. For
financial accounting purposes, however, historical costs are still important in
practice, because most financial statements are drawn up using the Historical
Cost Convention (i.e. using the actual costs at the time they were incurred).
A common criticism of this accounting convention is that the costs it reports
are not relevant for decision-making. You should also note that costs allocated
to a particular resource or overall opportunity because of a financial accounting
convention or a management decision are normally irrelevant within the
context of opportunity costs. Thus depreciation (as a financial accountingallocation) and apportioned general overheads (as a management accounting
allocation see Chapter 4 of this subject guide) are not relevant. However,
specific changes in cash flows, such as an incremental expenditure on
overhead services, are relevant.
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Activity
A department store considers closing one of its branches. Which of the following list is
relevant information?
Information on Yes NoHourly wages for sales assistants
Rent of property
Premium for fire insurance(one policy for the whole company)
Local authority taxes
Sales revenue
Bulk buy discount which the company
negotiates with suppliers
Renovations of premises which were
carried out last year
Head office overheads which are allocated to
branches based on sales revenue
Salary of branch manager
Trade union relationships
Comparing cash flows in the long run
Future differential cash flows are relevant in the short and the long run. In
the long run you need, however, to be aware of what is known as the time
value of money. The time value of money is the result of the existence ofinvestment, lending and borrowing opportunities and of peoples preference
for immediate rather than future uses of money. The time value of money
concept recognises that holding on to money, rather than using it now
presents an opportunity cost in itself. By holding on to money you forego
profitable investment opportunities. At a minimum, you could, for example,
deposit money in a savings account and receive interest (or, if receiving
interest is forbidden, lend the money for a fee or for a profit share). The
interest rate on the capital markets therefore determines the opportunity
cost, also known as the cost of capital.
Management accounting uses the cost of capital (or i for rate of interest)
to express future cash receipts and payments in terms of their present value.This is necessary because the receipt of $100 in a years time is worth less to
you than the receipt of 100 now.
Activity
Before showing you the relevant equations, see if you can understand the principle ofcomparing cash flows at different points in time intuitively, through an example. Supposeyou are selling a piece of land today. The selling price is $1,000.As you sign the contract, thebuyer offers you to pay you $1,100 in a years time instead of $1,000 now. Assume thati, the cost of lending and borrowing (you can also think about it as the cost of capital) is9 per cent per year (also often expressed as p.a. = per annum). Would you rather bepaid now or in one year? Hint: compare the difference between the cash flow now and
in one year with the opportunity cost of delaying payment (i.e. how much do you loseby accepting payment in one years time?)
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An individual will be indifferent between receiving an amount of capital C
now and C(1+i)n
in n years time because he or she could lend C (the $1,000
for which the land is sold) at the market rate of interest i (which would be
$1,000 x 9 per cent for the year). For this to hold, we need to assume perfect
capital markets with identical lending and borrowing rates, no transaction
costs and no single individual able to affect the equilibrium interest rate by
the amounts he or she chooses to lend or borrow.
Note that the reason why an individual is indifferent to an amount paid now
and a greater amount paid in the future is not the inflation rate. The
examples that we use in this subject guide ignore inflation. The reason is that
an amount paid now contains opportunities for investment. That makes it
more valuable than the same amount paid in the future. The difference, C x i,
is the opportunity cost of deferring receipt of C by one year.
Discounting
Calculating the present value of a future cash flow is usually called discounting.
The present value approach allows us to reduce all the various cash flows
associated with a project to one figure, the net present value (NPV). Wecalculate the discounted present values of the various cash flows associated
with the project, and add them up (remembering that cash inflows are
usually taken to be positive and cash outflows negative). The total we arrive
at is the NPV of the project. For example, assume a project that involves an
outflow of 5,000 immediately, and that will produce inflows of 1,000 at
the end of the first year, 2,000 at the end of the second year and 4,000 at
the end of the third year. The NPV of the project, assuming an interest rate of
10 per cent (i=0.1) is:
Cash outflow + [cash inflow year 1/(1+i)1] + [CF year 2/(1+i)
2] + [CF
year 3/(1+i)3]
=
5000 + 1000/1.1 + 2000/1.21 + 4000/1.33
= 5000 + 909 + 1653 + 3005
= 567.
The actual calculation of NPVs is often made more straightforward by the use
of discounting tables, which is explained in your textbook.
The net present value decision rule
The NPV rule simply states that a business should accept any project that
yields an NPV that is positive, as acceptance of such projects will increase
(or, in the case of a zero NPV project, not decrease) the value of the business.The NPV of a project is effectively its value in cash terms at the time of
decision, that is, the NPV is the amount of cash that the business would be
indifferent between accepting immediately and undertaking the project, with
its associated cash flows. The business could in principle borrow not only the
cash needed to invest in the project but also the NPV of the project; it could
then pay the NPV to the owners of the business, and be able (just!) to repay
its loan and the related interest out of the cash inflows from the project, so
long as the interest rate of the loan is equal to the rate of discount used to
determine the NPV.
In practice, there are three stages in a project appraisal:
1. estimate the date and amount of the relevant cash inflows and outflowsassociated with the project
2. discount the cash flows at an appropriate discount rate
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3. assess the project using the NPV rule.
The relevant cash flows are those that would change as a result of accepting
the project. Some care is needed here, as it is necessary to include not only
the initial cost of the project and any ultimate realisable value but also any
relevant operating cash receipts and payments and any indirect benefits and
costs such as capital investment grants, tax allowances and tax payments on
operating profits that would arise from accepting the project. If the
acceptance of the project would involve the commitment of working capital,
which will require cash to fund it, then this should also be taken into account
in the appraisal. Conversely, it is important not to confuse the appraisal of
the investment decision by including cash flows relating to the way in which
the project is to be financed (such as interest charges). One important point
to note is that, because we are interested in cash flows, accounting
allocations such as depreciation, which do not represent cash flows, should
not be taken into account in calculating NPV. Thus the NPV should reflect the
net cash flow from year to year associated with the project and not the
accounting profit.
ActivityNow read the section Discounted cash flow (pages 720722) in your textbook, paying
particular attention to exhibit 21-2.
Making estimates for project appraisals
If we are appraising a project whose associated cash flows are known and
certain, the calculation of NPV is a fairly mechanical exercise in identifying
the dates and amounts of the various relevant cash flows and performing the
appropriate discounting exercise. However, where the cash flows are
uncertain, they must be estimated, and this is reflected in appraisals in
practice either by calculating a range of NPVs, usually for the worst likely
cash flows, the best likely cash flows, and some average value of cash flows,
or by calculating expected cash flows using probability estimates (sometimes
called certainty equivalents) and discounting these. There are problems with
the latter approach, as it is strictly only valid where the cash flows forecast in
any one year are independent of those forecast in any other year. For many
projects, however, there is likely to be a strong association between the l