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    Management accountingT. Ahrens

    2790097

    2005

    Undergraduate study inEconomics, Management,Finance and the Social Sciences

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    Contents

    i

    Contents

    Introduction 1

    Aims 1

    Learning outcomes 1Why study management accounting? 1

    Organising your studies 2

    Essential reading 4

    Further reading 4

    Examination advice 5

    Abbreviations 6

    Chapter 1: Modern management accounting 7

    Essential reading 7

    Further reading 7

    Aims 7

    Learning outcomes 7Introduction 7

    Management accounting, cost accounting and financial accounting routineand non-routine information provision 8

    From record keeping to problem solving? The strategic turn in management accounting 9

    Price leadership and differentiation 10

    Calculating success 10

    Strategic management accounting 11

    Information technology 11

    Enterprise Resource Planning Systems (ERP) 12

    Planning, controlling and experience 13

    The budgeting process and beyond budgeting 14Decision-making and organisational goals 15

    Stakeholders 15

    Sample examination question 16

    Suggestions for answering the sample examination question 16

    Chapter 2: Decision-making 17

    Essential reading 17

    Further reading 17

    Aims 17

    Learning outcomes 17

    Levels of decision-making 17

    The importance of cash flows 18Opportunity costs 19

    The concept of relevant costs and revenues 20

    Identifying relevant costs and revenues 21

    Purchased resources 21

    Resources already under the organisations control 22

    Decision-making and current replacement cost 22

    Comparing cash flows in the long run 23

    Discounting 24

    The net present value decision rule 24

    Making estimates for project appraisals 25

    Problems with the opportunity cost concept 27Uncertainty and relevant information 28

    Characteristics of useful information 28

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    Objective and subjective probabilities 29

    Expected value 30

    The value of information 30

    Sample examination question 30

    Suggestions for answering the sample examination question 31

    Chapter 3: Cost behaviour 33

    Essential reading 33Aims 33

    Learning outcomes 33

    Introduction 33

    The elements of total costs and their behaviour 33

    Direct and indirect costs 34

    Fixed and variable costs 34

    Costs in-between 35

    The identification of cost drivers 36

    Allocation 37

    Cost estimation 37

    Linear regression 39Error terms and outliers 39

    Cost-volume-profit and break-even analysis 40

    Sample examination question 41

    Suggestions for answering the sample examination question 41

    Chapter 4: Costing and pricing 43

    Essential reading 43

    Aims 43

    Learning outcomes 43

    Costs and pricing 43

    Contribution margin pricing 44

    Short-term decisions with one scarce resource 45Contribution per bottleneck resource 46

    More than one scarce resource: linear programming (LP) 46

    Dual prices (shadow prices) and opportunity costs 48

    Dual (shadow) prices 49

    Opportunity costs 49

    Sample examination question 50

    Suggestions for answering the sample examination question 50

    Chapter 5: Budgeting and control 51

    Essential reading 51

    Further reading 51

    Aims 51Learning outcomes 51

    The purposes of budgets 52

    Budget organisation 53

    Budget frequency 53

    Types of budgets 54

    Budgeting and control 55

    Variance analysis 57

    The interpretation of variances 59

    Sample examination question 60

    Suggestions for answering the sample examination question 60

    Chapter 6: Traditional cost systems 61Essential reading 61

    Aims 61

    Management accounting

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    Chapter 9: Performance measurement systems 89

    Essential reading 89

    Further reading 89

    Aims 89

    Learning outcomes 89

    Introduction 89

    Main components of performance measurement systems 90

    Financial records 90

    Responsibility structures 90

    The three most common responsibility centres: cost centres, profit centresand investment centres 91

    Transfer prices 91

    Transfer-pricing methods 91

    Gasoil & Co. 92

    Divisional and corporate profit calculations 93

    How a transfer price may lead to sub-optimal decisions 94

    Financial measures 95

    Divisional performance 97

    Sample examination question 98

    Suggestions for answering the sample examination question 98

    Chapter 10: Strategic management accounting 99

    Essential reading 99

    Further reading 99

    Aims 99

    Learning outcomes 99

    Target costing 100

    Life cycle costing 101

    Quality costs and the theory of constraints (TOC) 101

    Costs of quality 102

    Techniques used to identify quality problems 103

    Theory of constraints (TOC) 104

    Bottlenecks 104

    The balanced scorecard 104

    Lead and lag indicators 105

    Evidence 106

    Outlook 106

    Enabling management control systems 107

    Sample examination question 107

    Suggestions for answering the sample examination question 108

    Appendix: Sample examination paper 109

    Management accounting

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    field, you will become involved in discussions of the uses of resources. This

    subject is intended to help you understand the thinking behind management

    accounting calculations, devise alternative ways of accounting for

    organisational activities and put accounting into perspective relative to other

    ways of describing the organisation.

    Think back to Elements of accounting and finance (or Principles of

    accounting). How would you describe the nature of the accounting

    knowledge with which you are now acquainted? Is it a science? Is it an art?

    Is it a more or less coherent set of rules for practice? There seem to be

    elements of all of those three labels in accounting. You can find theory, for

    instance, on the notions of wealth, income and profit. To calculate the profit

    of an accounting period you need to rely on experience to carefully balance

    somewhat contradictory principles, such as the matching and the prudence

    principle. Finally, accounting also contains certain rules, relating, for

    example, to depreciation or to the arrangement of financial statements.

    Often, those rules are laid down in accounting standards, the law,

    government regulation, audit practice statements, etc. You can see that

    accountants need to draw on theory and their experience to arrive at

    judgements that can be justified within the existing rules of practice.

    Organising your studies

    If you are following regular instructions at a teaching institution you ought to

    read through each chapter of the subject guide once before you attend any

    relevant teaching sessions to get the flavour of the topic. Take it as an

    opportunity to learn to read faster. Read the introduction of each chapter

    completely, then read only the first and the last sentence of each paragraph.

    Scan the lines in between. If you do not get a sense of the argument, read

    paragraphs completely. This should not take you longer than 10 or 15

    minutes per chapter. After attending the lecture, you should then read the

    chapter more slowly. With your newly-gained overview of the topic, you can

    probably do that in 3040 minutes. It is important to take your time to think

    about the activities in the chapter. Often things seem clear to you so long as

    you just follow my writing. When you are asked to do the activities you have

    a chance to express things in your own words and explain things to yourself.

    Teaching is the best way of learning!

    How should you use the textbook? The reading relevant to each chapter is

    listed at the beginning of each chapter. The essential reading consists of one

    or more textbook chapters and specified journal articles that are mostly

    available online through the University of London online library (see below

    Reading). In working with the textbook it is important to remember that

    the subject guide is not meant to replace the textbook. The subject guide

    provides a framework for your study, contains aims and learning objectives

    for each topic, and references to the essential and further reading, acts as

    a pointer to the most important issues in each topic, provides additional

    explanations where appropriate, and contains additional worked examples,

    activities to involve you in the topic and clarify its relevance, and sample

    exam questions. Your use of the textbook depends very much on whether

    you receive instruction from a teaching institution or whether you study

    by yourself.

    If you receive instruction, the main role of the textbook is to support what

    you have learned at your teaching institution. It can confirm what you have

    learned already and present topics in a slightly different light. As you read

    the textbook, ask yourself, how do the chapters relate to the subject guide?

    Which are useful examples, where does the textbook chapter elaborate

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    a concept in more depth, and where does it simplify the argument made in

    the subject guide. The many examples in the textbook allow you to become

    more secure in your understanding of specific techniques. Depending on how

    familiar you are with the topic when you start reading the assigned material,

    it might take you between 45 and 90 minutes. I would recommend that you

    read the textbook after your instruction most students prefer this and find

    it saves them time. However, some students find that they are not able to

    follow the instruction as well as they would like to if they leave the essentialreading until after the instruction. In this case you should read the relevant

    sections in the textbook beforehand. But be sure to return to the essential

    reading after the relevant teaching session because the instruction often

    highlights important aspects of a topic that you did not notice upon first reading.

    If you study by yourself, the textbook and the other readings are your main

    source of knowledge. This means you will need more time on each topic,

    typically between one and a half and two hours. Start always with the

    textbook before moving on to journal articles. Make sure you understand the

    logic of the learning objectives at the beginning of each chapter. Read

    carefully through the assigned material, making sure you understand how

    the various exhibits and the summaries in the margins relate to the maintext. As you read, try to relate the text to the learning objectives for this

    chapter. After completing a chapter, go over the summaries in the margins

    again and make sure they still make sense! In my experience, for checking

    that you really understand a chapter, it is useful to wait for a day or two

    before attempting the problem for self-study at the end of each chapter. They

    have detailed solutions for your guidance. After completing the work for each

    topic you should have a sense of how the material integrates with the

    previous topics. This subject guide is written in order to support you in this.

    Especially if you study by yourself you should benefit from the fact that the

    textbook takes a holistic approach to the subject of management accounting.

    It does not make artificial distinctions between the main topics of theindividual chapters, but makes reference to relevant issues at different point

    in the book. For example, activity-based costing (ABC) has its own chapter

    (Chapter 5) but reference to ABC is also made on page 337 because ABC is

    relevant to the question of cost behaviour. The advantage of this holistic

    approach is that it explains the relevance of certain techniques in relation to

    different ideas within management accounting. Therefore, if you seek to find

    out more about a particular topic or technique, consult firstly the glossary

    and then the index. Follow up the references from the index to find out about

    the different ideas in relation to which a topic or technique is explained.

    Management accounting is a practice that has developed over a long time

    and in response to different demands. As a consequence, it does not always

    appear logical at first!

    When you have finished your textbook reading, and made such notes as you

    consider useful, you should test your understanding of the topics covered by

    attempting the sample questions that appear at the end the relevant chapter

    of this subject guide or the exercises that appear at the end the relevant

    chapter of the textbook.

    It is helpful to look back regularly to the earlier chapters of the subject guide,

    in order to refresh and reinforce your understanding of the earlier topics.

    Also, it is a good idea to follow up some of the references provided in the

    textbook together with the suggestions for further reading which I give you

    in the subject guide. Even though I have indicated how much time I think isappropriate for working through the guide and the readings, it is difficult to

    predict how much time different students need to spend on this topic. Overall,

    you will probably need to devote between three and four and a half hours per

    Introduction

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    week in addition to any time you may have spent in lectures. That should

    cover lecture preparation, organisation of lecture notes after the lecture,

    reading in the guide, essential reading, further reading and exercises.

    Essential reading

    Horngren, Charles T., Srikant M. Datar and George Foster Cost accounting: a

    managerial emphasis. (Prentice Hall Publishing, 2003) eleventh edition(international) [ISBN 0-13-099619-X].

    This subject guide is largely a commentary on that book and I recommend

    that you purchase it. If you find a tenth edition second hand (at a good

    price!) it would be equally suitable.

    Further reading

    It is essential that you support your learning by reading as widely as possible

    and by thinking about how those principles apply in the real worlds. To help

    you read extensively, all external students have free access to the University

    of London online library where you will find either the full text of or an

    abstract of many of the journal articles listed in this subject guide. You will

    need to have a username and password to access this resource. Details can be

    found in your handbook or online at:

    www.external.ull.ac.uk/index.asp?id=lse

    Ahrens, T. and C.S. Chapman Accounting for flexibility and efficiency: A field

    study of management control systems in a restaurant chain, Contemporary

    Accounting Research(2004) 21(2): 271301.

    Ahrens, T. and C.S. Chapman Occupational identity of management

    accountants in Britain and Germany.European Accounting Review (2000)

    9(4): 477498.

    Balakrishnan, R. and G.B. Sprinkle Integrating Profit Variance Analysis and

    Capacity Costing to Provide Better Managerial Information,Issues in

    Accounting Education(May 2002) Vol. 17 Issue 2: 149162 [concentrate on

    the case study in this paper].

    Chapman, C.S. and W.F. Chua Technology-driven integration, automation and

    standardisation of business processes: implications for accounting. In A.

    Bhimani (ed.)Management Accounting in the Digital Economy. (Oxford:

    Oxford University Press, 2003) pp. 7494.

    Cooper, R. and R.S. Kaplan Measure Costs Right: Make the Right Decisions,

    Harvard Business Review (SeptemberOctober 1988): 96103.

    Cooper, R. and W.B. Chew Control Tomorrows Cost Through Todays Design,

    Harvard Business Review (JanuaryFebruary 1996): 8097.

    Covaleski, M.A., J.H. Evans III, J.L. Luft and M.D. Shields Budgeting Research:

    Three Theoretical Perspectives and Criteria for Selective Integration,

    Journal of Management Accounting Research (2003) Vol. 15: 351.

    Friedman, A.L. and S.R. Lyne Activity-based techniques and the death of the

    beancounter,European Accounting Review (1997) 6(1): 1944.

    Goldratt, E. and J. Cox The Goal. (North River Press, 1992) second edition.

    Hayes, R.H. and W.J. Abernathy Managing our way to economic decline,

    Harvard Business Review (1980) 58(4): 6777.

    Hopper, T., T. Koga and J. Goto Cost accounting in small and medium sized

    Japanese companies: an exploratory study,Accounting & Business Research,

    (Winter 1999) Vol. 30 Issue 1: 7387.

    Ittner, C. and D. Larcker Moving From Strategic Measurement to Strategic Data

    Analysis, C.S. Chapman (ed.) Controlling Strategy: Management, Accountingand Performance Measurement. (Oxford: Oxford University Press, 2005).

    Ittner, C. and D. Larcker (2003) Coming up Short on Nonfinancial Performance

    Measurement,Harvard Business School Press, 81/11: 8895.

    Management accounting

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    Johnson, H. and R. Kaplan Relevance lost: The rise and fall of management

    accounting. (Boston: Harvard Business School Press, 1987) [ISBN

    0875841384].

    Kaplan, R.S. and S.R. Anderson Time-Driven Activity-Based Costing,Harvard

    Business Review (November 2004) Vol. 82 (Issue 11): 131140.

    Kaplan, R.S. and D.P. Norton Transforming the Balanced Scorecard from

    Performance Measurement to Strategic Management: Part I,Accounting

    Horizons (2001a) 15(1): 87105.Kaplan, R.S. and D.P. Norton Transforming the Balanced Scorecard from

    Performance Measurement to Strategic Management: Part II,Accounting

    Horizons (2001b) 15(2): 147161.

    Mouritsen, J. Five aspects of accounting departments work,Management

    Accounting Research(1996) 7(3): 283303.

    Narayanan, V.G. and R.G. Sarkar The Impact of Activity-Based Costing on

    Managerial Decisions at Insteel Industries A Field Study,Journal of

    Economics & Management Strategy (Summer 2002) Vol. 11, number 2:

    257288.

    Roslender, R. and S.J. Hart In search of strategic management accounting:

    theoretical and field study perspectives,Management Accounting Research

    (2003) 14(3): 255279.Sahay, S.A. Transfer Pricing Based on Actual Cost ,Journal of Management

    Accounting Research(2003) Vol. 15: 177193.

    Simmonds, K. Strategic Management Accounting,Management Accounting

    (1981) 59(4): 2629.

    Simon, H.A. Centralisation Vs Decentralisation in Organizing the Controllers

    Department. (Houston: Scholars Books Co., 1954) third edition.

    Spiller Jr., E.A. Return on Investment: A Need for Special Purpose Information,

    Accounting Horizons (June 1988) Vol. 2, Issue 2: 110.

    Verdaasdonk, P. and M. Wouters A generic accounting model to support

    operations management decisions,Production Planning & Control,

    (September 2001) Vol. 12 Issue 6: 60521.

    Examination advice

    Important: the information and advice given in the following section are

    based on the examination structure used at the time this guide was written.

    Please note that subject guides may be used for several years. Because of this

    we strongly advise you to always check both the currentRegulations for

    relevant information about the examination, and the current Examiners

    reports where you should be advised of any forthcoming changes. You should

    also carefully check the rubric/instructions on the paper you actually sit and

    follow those instructions.

    The subject is examined in a written unseen examination which lasts forthree hours. There are two sections. Section A contains four questions which

    require the use of calculations to answer the question. Section B has essay

    questions. There are four questions in each section. You must answer four

    questions in total and at least one from each section. All questions carry

    equal marks, 25 in total. Where the questions require you to answer different

    parts, the relative weighting of marks is given. Typically, those questions

    which ask you to perform calculations also ask you to interpret your results in

    a later part. Some of the essay questions may give you a further choice of two

    questions. At the end of each chapter in the subject guide I will be showing

    you one or two sample questions. Note that the questions cannot usually be

    answered with reference to only one chapter in the subject guide, but require

    you to integrate the material with other chapters, textbook and journalarticle reading, and also with other subjects, such as Elements of

    accounting and finance (or Principles of accounting).

    Introduction

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    Before you are examined, you will be sent past examination papers and

    associated Examiners reports for this unit. The Examiners reports contain

    valuable information about how to approach the examination and so you are

    strongly advised to read them carefully. Past examination papers and the

    associated reports are valuable resources when preparing for the examination.

    Both question papers and reports for the last three years are available online

    but you should be aware that the syllabus and subject guide were revised for

    2005 and bear this in mind as you look at past examination papers. You

    should also consult the Examination section of your Student Handbook.

    Abbreviations

    Following is a list of abbreviations used in this subject guide.

    ABC activity-based costing

    ABM activity-based management

    CVP cost-volume-profit analysis

    ERP enterprise resource planning system

    JIT just-in-time inventory system

    LP linear programming

    NPV net present value

    OWM owners wealth maximisation

    R&D research and development

    RI residual income

    RoI return on investment

    SMA strategic management accounting

    TOC theory of constraintsWACC weighted average cost of capital

    Management accounting

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    Chapter 1: Modern management accounting

    Essential reading

    Horngren, Charles T., Srikant M. Datar and George Foster Cost accounting: amanagerial emphasis. (Prentice Hall Publishing, 2003) eleventh edition

    (international) [ISBN 013099619X] Chapter 1.

    Mouritsen, J. Five aspects of accounting departments work,Management

    Accounting Research(1996) 7(3): 283303.

    Further reading

    Ahrens, T. and C.S. Chapman Occupational identity of management

    accountants in Britain and Germany,European Accounting Review (2000)

    9(4): 477498.

    Chapman, C.S. and W.F. Chua Technology-driven integration, automation and

    standardisation of business processes: implications for accounting, A.Bhimani (ed.)Management Accounting in the Digital Economy. (Oxford:

    Oxford University Press, 2003) pp. 7494.

    Friedman, A.L. and S.R. Lyne Activity-based techniques and the death of the

    beancounter,European Accounting Review (1997) 6(1): 1944.

    Johnson, H. and R. Kaplan Relevance lost: The rise and fall of management

    accounting. (Boston: Harvard Business School Press, 1987).

    Roslender, R. and S.J. Hart In search of strategic management accounting:

    theoretical and field study perspectives.Management Accounting Research,

    (2003) 14(3): 255279.

    Simmonds, K. Strategic Management Accounting,Management Accounting

    (1981) 59(4): 2629.

    Simon, H.A. Centralisation Vs Decentralisation in Organizing the ControllersDepartment. (Houston: Scholars Books Co., 1954) third edition.

    Aims

    The aim of this chapter is to clarify what the term modern management

    accounting means and why it has gained currency. It also outlines how

    recent changes in the management accounting function have affected the

    role of the management accountant in organisational practice.

    Learning outcomes

    After reading this chapter and the essential reading, you should be able to:

    define the terms modern management accounting and strategic

    management accounting

    explain why organisations have become concerned with modern

    management accounting

    evaluate the extent to which modern management accounting has

    changed the role of the management accountant.

    Introduction

    Modern management accounting is a term that has become more popular

    over the last decade or so. It implies a changing set of preoccupations among

    management accountants. In the past the vast majority of management

    accountants have been regarded as technical specialists whose expertise lay

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    in the operation of accounting and other information systems. This included

    the preparation of reports to support management decision-making. Recently,

    more emphasis has been put on giving commercial advice to management.

    Management accounting, cost accounting and financialaccounting routine and non-routine information provision

    In contrast with financial accounting, which is concerned with accounting

    reports for the external constituents of an organisation, such as banks,

    investors, trade unions, suppliers, customers and the government, management

    accounting produces the reporting for a key internal constituent, namely

    management. The idea is to produce and communicate information that is

    relevant to managerial decision-making.

    Management accounting is therefore much more detailed and potentially

    much more varied than financial accounting because it ought to respond to

    specific information requests rather than follow general reporting standards

    that are valid for very different types of organisations. This is not to say that

    all management accounting reporting is ad hoc. An important distinction

    with respect to management accounting work is that between routine andnon-routine reporting.

    Routine reports regularly cover defined aspects of organisations, such as

    efficiency variances of certain input factors, which allow the charting of

    trends over time and structured comparisons between different entities

    within the organisation. They can be prepared according to widely-used

    principles of calculation or be tailor made for the organisation. Non-routine

    reports analyse one-off events or decisions that can benefit from in-depth

    studies of their different aspects. It is often said that routine reports concern

    ongoing operations and non-routine reports tend to be concerned with

    investment decisions. Often this is the case but it is also possible that

    non-routine reports are prepared to address specific aspects of operations,such as the further analysis of unusual production variances. Likewise,

    certain kinds of investment decisions may, especially in large organisations

    with great investment volumes, be highly routinised.

    A typical textbook definition of management accounting is that it measures

    and reports financial and non-financial information that helps managers

    make decisions to fulfil the goals of an organization (Horngren et al., 2003),

    which covers routine and non-routine decisions. Management accounting

    builds on financial accounting information because it requires measurements

    and records of business transactions from diverse systems such as creditors

    and debtors records, the payroll, the fixed asset inventory, etc. It also

    builds on cost accounting, defined as the provision and communicationof cost information.

    In addition, management accountants can create additional fictitious or

    notional accounting information, for example, by charging opportunity

    costs for uses of capital. Imagine, for example, two manufacturing divisions

    engaged in similar activities and producing similar output levels. Imagine

    further that one division uses twice as much working capital (debtors,

    inventory, cash) as the other. In terms of reported profit, based on financial

    accounting records, those two divisions are very similar. But the division that

    produces its results with less working capital achieves a preferable result

    because it leaves a lot of working capital unused. Thereby, it allows the

    organisation to expand activities with the unused working capital, thuspotentially enhancing profitability. Management accountants may therefore

    decide to include a notional interest charge on working capital when

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    calculating the financial contribution of the divisions. This incentivises

    divisional managers to be economic with working capital by, for example,

    seeking to minimise inventory or asking debtors to pay earlier. The overall

    financing costs of the organisation would be lower as there would be lower

    interest payments on bank overdrafts, loans, bonds, etc.

    Cost accounting is more technically oriented than management accounting.

    It measures and reports financial and non-financial information relating to

    the cost of acquiring or consuming resources in an organisation (Horngren

    et al., 2003, p.836). Cost management, by contrast, is defined by Horngren et

    al. (2003) as the approaches and activities of managers in short-run and

    long-run planning and control of decisions that increase value for customers

    and lower costs of products and services. (p.837). This makes cost

    management a key part of the organisations general management strategies

    and their implementation.

    How important is cost reduction for organisations? Is it a relevant strategy for

    all organisations? This is probably not the case. Some organisations focus

    their management attention on, say, market differentiation strategies,

    thereby avoiding price competition. They may not possess the management

    capacity to also pursue an elaborate cost reduction strategy (although in

    principle price competition and market differentiation strategies do not

    preclude each other).

    Activity

    Fill in the following table based on your understanding of the previous section. Reread

    the section if necessary.

    Table 1.1: A comparison of financial accounting and management accounting

    Characteristics of Characteristics offinancial accounting management accounting

    Users of information

    Extent of formal regulation

    Degree of uniformity acrossdifferent organisations

    Degree of detail

    Likelihood of includingnon-financial information

    Relevance for managerialdecision-making

    From record keeping to problem solving? The strategic turnin management accounting

    The relationship between management accounting and strategic

    management has over the last decade or so been undergoing some changes.

    By strategic management, I mean those aspects of management that are

    concerned with the core competencies of the organisation. Typically, those

    core competencies are defined with respect to an organisations relationships

    with customers, suppliers, competitors, and the markets for labour and

    capital. The core competencies describe what the organisation can

    (uniquely) offer its customers in ways that are superior to the competition,

    using its own process capabilities as well as its relationships to suppliers andits own specific access to labour and capital markets.

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    Price leadership and differentiation

    Two generic strategies that are frequently distinguished are price

    leadership and differentiation. Price leadership implies low prices

    combined with a standardised offering. The strategic effort goes into

    developing a customer proposition that appeals to large numbers ofcustomers and can be provided at low cost. Product variation or even

    tailoring products to individual customers wishes is then not usually part of

    the product offering. Budget airlines are a recent and fairly extreme example

    of this strategy.

    By contrast, differentiation emphasises the satisfaction of individual

    customers wishes as closely as possible, be it with respect to quality of

    manufacture, ease of use, flexibility of application or delivery, product

    variety, reliability or any combination of these. An example would be luxury

    motor vehicle manufacturers. Product cost is also a concern for organisations

    that pursue this strategy but not to the same extent as for those that pursue

    price leadership.

    Even though the strategy literature often portrays price leadership and

    differentiation as strategic opposites, in practice one usually finds combinations

    of the two, for example, in the various markets for electronic consumer goods.

    There are different reasons for this. In large organisations some divisions

    may tend towards one strategy and some towards the other. During their

    life cycle, certain products may start out as differentiated products that are

    tailored towards the high price segment (perhaps because they are innovative),

    and later they may be marketed to compete mainly on price (perhaps because

    many competitors have entered this market, production volumes have

    increased and high quality is no longer a differentiating factor).

    The strategic relevance of management accounting would depend on theextent to which it supports management in finding out which strategy is

    most promising for an organisation. Here one would expect management

    accountants to prepare alternative scenarios together with marketing, product,

    and production managers who assess the long-term profitability of operating

    in different markets, offering different pricevalue combinations to different

    customer segments. In target costing, value engineering and life cycle costing,

    for example, which are explained in later chapters, and which you should

    look up in your textbooks glossary, the experience has been that such efforts

    are best placed in the development and design stages of a new product because

    here a large percentage of a products cost is built into its design. The role of

    management accountants can be to advise on the cost implications of certain

    design choices and calculate the added revenue that can be expected from

    additional product attributes (e.g. reliability, functionality, appearance, etc).

    Calculating success

    Strategic management is, however, also concerned with finding out if certain

    strategies have been pursued successfully. Here management accountants

    can prepare cost and revenue information by product, product group and

    market segment, calculating variances in sales volumes, sales mix and market

    shares, and their implications for profitability. Ideally one would want to

    calculate the profit impact of pursuing certain strategies. A common problem

    in this respect is the isolation of causal factors because the environments oforganisations tend to change in many respects at the same time from one

    reporting period to the next.

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    At a more elementary level, strategic cost accounting might calculate the

    costs of providing certain product attributes that are important for an

    organisations strategy. For example, a fast food chain might want to calculate

    the cost of providing high levels of cleanliness through its estate, or a vehicle

    manufacturer the cost of being able to offer engines with lower emissions

    than the competition.

    Strategic management accounting

    In the 1980s management accounting and accountants were criticised for

    their failure to recognise organisations new strategic priorities (Johnson and

    Kaplan, 1987), and from this decade stem many of the initiatives to make

    management accounting more strategically relevant. The reproach was

    that management accounting was in fact dominated by financial reporting

    requirements and took no account of what decision-makers wanted to know.

    For example, standard costing systems allocated overhead costs to products

    that were not causing them, and standard costs were updated so infrequently

    that changes in the design and manufacture of products quickly made them

    obsolete.One of the attempts to correct the shortcomings of traditional standard

    costing systems was Activity-based costing (ABC), which sought to allocate

    manufacturing overheads depending on the manufacturing activities that

    were caused by a product, and which is the subject of Chapter 7. A more

    general suggestion to enhance the managerial relevance of management

    accounting was Simmonds (1981) concept of Strategic Management

    Accounting. It focused on the incorporation of marketing knowledge into

    management accountants roles. A recent study by Roslender and Hart

    (2003) suggested that even though the term strategic management

    accounting itself was not common in practice, on the whole, the management

    accountants whom they studied could be said to possess more strategic roles

    now than they had in the past.

    Studies of the role of the management accountant in organisational

    management in different countries have found that commercially aware and

    active management accountants distinguish commercial involvement from

    the bean counter mentality of old (e.g. Friedman and Lyne, 1997). By bean

    counting they meant an overriding concern with administration, record

    keeping, and elementary financial reporting work. In terms of Simons

    (1954) old distinction between the roles of the management accountant

    namely, record keeping, attention directing and problem solving this

    implies a shift in emphasis from the first to the last two.

    Information technology

    If the calls for greater strategic relevance have been an important criticism

    that led to conceptual changes within management accounting, an important

    enabler of those changes has been the technical advances in information

    technology. Contemporary accounting and information systems are significantly

    more powerful and easier to operate than they were only a few years ago.

    Generally speaking, it is now easier to extract information from the systems

    that are used in organisations. Management accountants can offer

    information that is better tailored to answer the questions of managers. In

    some cases, managers can now directly access information. As a consequence,

    less effort is needed on the part of management accountants to administerinformation systems and serve simply as mediators between an

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    organisations management and its information systems. There is now the

    potential for management accountants to become much more actively

    involved in management decision-making.

    That said, a questionnaire survey by Mouritsen (1996) about the accounting

    function in the 800 largest Danish firms suggested that reports of the

    disappearance of the bean counters are premature. This was one of the

    largest surveys of accountants in industry with a response rate of almost 50

    per cent, yielding 370 usable responses. While it is true that many traditional

    record keeping and administrative tasks can now be automated and consume

    less working time of the management accountants, 50 per cent of respondents

    ranked general ledger work and internal controls as important or very

    important aspects of accounting departments work. 56 per cent said the

    same for record keeping, 63 per cent for work on financial accounts, and 54

    per cent for the layout of reports. Thus it would seem that the tasks of

    information systems design, the structuring of data capture, watching over

    data integrity, etc. are still regarded as central to the tasks of accounting

    departments. However, commercial awareness and involvement were also

    rated highly. 46 per cent said that internal consulting was an important task,

    and about 75 per cent of respondents mentioned the importance ofbudgeting and variance analysis. In practice it would appear that good

    commercial advice depends on reliably and sensibly structured data. Both

    data and advice need to be regarded as priorities.

    Activity

    Read Mouritsens (1996) paper and list the five aspects of the work of the accounting

    department that he found in his study. Then write one paragraph explaining if and how

    Simons three roles can be mapped on Mouritsens five aspects.

    Enterprise Resource Planning Systems (ERP)

    In the discussion on the changing roles of management accountants one

    needs to keep in mind that new technology does not automatically mean

    less administrative work for management accountants. An interesting case in

    point are the implications for record keeping of Enterprise Resource Planning

    Systems, also known as ERP. Your textbook discusses them on pages 6889.

    ERP has been a key technological innovation of the past decade and many

    large companies have spent very large sums on buying ERP systems from

    companies such as SAP, Oracle, PeopleSoft, and many others that are

    described on websites such as: http://www.olcsoft.com/top%20ERP%

    20vendors.htm.

    The basic idea of ERP was to replace the multiple stand-alone information

    and accounting systems that had historically evolved in organisations with

    one all-encompassing information system that would minimise data

    duplication and avoid the need for comparisons of the data between systems.

    With ERP, all the reports which needed to draw on, for example, the number

    of units in inventory of a certain finished good, would find that information

    in just one file, such that the information would not be held in any other file.

    So, for example, the material requirement planning systems, the production

    planning systems, the sales forecast systems, the customer order and

    shipping systems, and the various accounting reports that would use this

    inventory number would all be fed the same number from the same file. This

    means there would be no need for updating other systems when this number

    changed and there could consequently be no confusion due to time lagsbetween updates of different systems a common problem within traditional

    information technology environments.

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    On the face of it ERP looked like a great example of how unrewarding

    manual record keeping and administrative work could be reduced, freeing up

    the time of management accountants to concentrate on giving commercial

    advice to managers sometimes referred to as adding value. While some of

    those expectations were met by ERP systems, they did, however, also

    generate novel requirements for record keeping and data integrity work.

    Because they sought to represent all organisational processes in one system

    in real time, ERP systems required many organisational members who usedto provide information on paper or on subsidiary electronic systems to enter

    information straight into the ERP system. Often this happened through the

    automatic capture of their day-to-day work. However, that day-to-day work

    usually contains data errors, which can now enter the new ERP systems

    unchecked. So, for example, a mistakenly-entered invoice amount may be fed

    directly and immediately into budgets, material ordering systems, creditor

    management reports, etc. (Chapman and Chua, 2003). Data entry mistakes

    can have greater and more immediate impact in ERP systems. This has

    created new threats to organisational data integrity and new record keeping

    work for management accountants.

    Another important point to bear in mind in the discussion of themodernisation of management accounting is that traditional record keeping

    and modern business advice exist in parallel, and that there are potential

    advantages to this. A study by Ahrens and Chapman (2000) suggested that

    record keeping work served as an important entry level task for junior

    management accountants. Through such work they gained experience of

    specific organisational processes and the different ways in which they are

    related to accounting and organisational information systems more

    generally. Record keeping work can thus be useful experience on the basis of

    which management accountants can, later in their career, adopt a more

    advisory role that is of greater commercial and strategic relevance. Giving

    commercial and strategic advice sounds great as a task for juniormanagement accountants but in reality it is something that newcomers need

    to grow into over time. Entry level work lays the foundation for a more

    important role later in the career.

    Planning, controlling and experience

    The headings most commonly used to describe management accountants

    work are planning, control and performance evaluation. The more senior the

    management accountants who are involved in any of those three roles the

    more experience of the detailed workings of the organisation they need.

    This is because they are interacting with senior line managers who are

    responsible for large arrays of organisational activity and who tend to havethemselves complex insights into the workings of the organisation that they

    built up over time. If, as a management accountant, you want to discuss

    commercial opportunities and strategic priorities with those managers,

    and be in a position to effectively contest their views of what is and is not

    realistically possible for the organisation to achieve, you cannot do without

    experience gained either in your organisation or with a competitor, or,

    sometimes, in a different industry with similar characteristics.

    Planning and control are sequential. Control (defined on page 836 of your

    textbook) only makes sense if actual results can be compared against a

    benchmark the plan. In some organisations it makes sense to develop the

    plan largely as a continuation of historical performance. Other organisations

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    prefer to question their planning assumptions more rigorously every time

    they make a new plan, often because their operations and competitive

    environment are subject to greater change.

    The budgeting process and beyond budgeting

    Central to planning is the budgeting process, which is discussed in greater

    detail in Chapter 5. The budget is a financial plan of the organisationalfuture. It typically comprises a budget profit and loss account, a budget

    balance sheet, and a budget cash flow statement for the organisation as a

    whole as well as for its key sub-units, be they divisions, research laboratories,

    factories, sales organisations, etc. Organisations determine on a need-to-know

    basis how far down in the organisational hierarchy they want to draw up

    complete budget profit and loss statements for organisational sub-units.

    Sometimes a factory only budgets costs (especially when it is not involved in

    the process of selling and has little influence over revenues), and a sales

    office only budgets revenues and the costs of running the office. It would

    often not budget the costs of goods sold for the products that it sells, because

    those would be controlled by the factories that supply its products. In thiscase it would make sense for a larger entity, for example, a division that

    controls both the sales office and the supplying factories, to budget profits

    because this division is responsible for revenues and costs (and, by implication,

    profit and loss).

    In the debate around strategic management accounting, budgeting has been

    criticised for being too administratively oriented, not producing enough

    commercially-relevant information, and being too time consuming. In practice,

    budgeting processes that take up nine months prior to the financial year for

    which they are meant are not unusual. Typically, it takes a long time to collect

    cost and revenue estimates from numerous budget holders, co-ordinate them,

    and, finally, communicate a coherent plan.

    Budgeting has also been criticised for inducing a culture of complacency with

    respect to performance targets. Managers whose departments perform well

    against budget may not be willing to push their subordinates to achieve

    better than budgeted results because, firstly, budgets tend to reward

    fulfilment of expectations, not overfulfilment, and, secondly, overfulfilment

    may lead to heightened expectations in subsequent budgeting rounds.

    Managers may thus be tempted to initially hide the effects of process

    improvements and other cost savings and only use them to improve the

    financial results of their units gradually as and when future budgets

    demand such improvements.

    At the heart of the detection of organisational slack and similar problemslie the ways in which budgets are used and the kinds of expectations

    organisational members have of them. A diverse group of organisations that

    have since 1972 come together in the Consortium for Advanced Manufacturing

    International (CAM-I, see web site http://www.cam-i.org/) has formed a

    sub-committee, known as the Beyond Budgeting Round Table (www.bbrt.org/),

    which is specifically concerned with improving the budgeting process. The

    Round Table is exploring ways of using budgets more flexibly in ways that

    alleviate budgets performance reducing effects, for example, by introducing

    stretch targets, and finding ways of overcoming the gaming and creation of

    slack that often occurs in the process of agreeing performance targets.

    A commentary in the British newspaper The Observer provides an easily-

    understandable overview over some other key problems with budgets and

    makes reference to the Beyond Budgeting Round Table.

    (http://observer.guardian.co.uk/business/story/0,6903,1174315,00.html).

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    Activity

    Visit www.bbrt.org and have a good look around the web site, then rank what you

    regard as the 10 most important criticisms of traditional budgeting practice.Which

    criticisms would you regard as unimportant?

    Decision-making and organisational goalsUnderlying the difficulties of detecting organisational slack, or even deciding

    what counts as organisational slack, is the definition of organisational goals.

    Especially when you deal with matters of organisational strategy, one

    managers slack can be another managers strategic resource. How much

    money should be budgeted for activities of strategic relevance, such as

    research and development (R&D), advertising, sales promotion, process

    improvement, the speed of logistics, etc.? The key task in management

    accounting is to relate budgets to organisational tasks in ways that enhance

    the likelihood that the organisation meets its strategic objectives.

    From an economics point of view, those objectives are easily defined. Theorganisation should maximise its cash flows over its lifetime. Discounting

    those cash flows to the present gives the economic value of the organisation,

    or the price that the organisations owners can demand when they sell it.

    From an economic point of view, therefore, management accounting is

    concerned with owners wealth maximisation or OWM, which we will discuss

    in more detail in the next chapter.

    Stakeholders

    However, owners are not the only organisational stakeholders. The social

    environment of an organisation typically includes employees, customers,

    neighbours, and suppliers, to name but a few. Not-for-profit organisationsmay, moreover, need to consider much wider concerns. For example,

    universities can be held accountable by students, parents and the wider

    scientific community. Hospitals are subject to the concerns of patients, their

    relatives, the professional associations of doctors, the governments drug

    regulators, etc.

    Even when the number of stakeholders is small and there is agreement that

    financial success is an important criterion for organisational performance,

    there may exist significant differences of opinion as to what concrete actions

    to take to achieve financial success. Production engineers tend to have

    different solutions to organisational problems from marketing managers.

    Both groups have incentives to depict particular organisational problems inways that suggest a solution that is designed and implemented by them, thus

    increasing their own influence in the organisation.

    A behavioural perspective on the organisational uses of management

    accounting would take such possibilities into account. An important point

    from a behavioural standpoint is that, strictly speaking, organisations have

    no goals at all only individuals have. The expression organisational goal

    could then be taken as a shorthand for some sort of aggregate of the goals of

    individual organisational members. Economists would regard OWM as the

    measure of aggregate organisational goals. Behaviourists, by contrast, allow

    conflicting goals within the organisation. What gets talked about or written

    down as the goals of the organisation or the organisational missionstatement would then appear as a temporary settlement of ongoing dispute

    that depends on the shifting powers of organisational sub-groups with

    conflicting (and presumably changing) interests.

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    The implications for the role of management accounting in decision-making

    are profound. There would be no a priori normatively correct answer

    because different coalitions within the organisation would prefer different

    types of outcomes that cannot be clearly ranked on a scale of payoffs. The

    resolution of potential conflict becomes a key task of management.

    Management accounting often carries great weight in the formulation of

    organisational objectives and the weighing of alternative courses of action.

    One can therefore expect senior management as well as the differentorganisational coalitions to attempt to use information selectively to present

    the management accounting information most suitable for their causes.

    Sample examination question

    To what extent do you regard the current concerns with the strategic

    relevance of management accounting as technologically driven?

    Suggestions for answering the sample examinationquestion

    This question can be answered in many different ways. One possibility is to

    start by making a list of technological reasons for the emergence of strategic

    management accounting. Looking at those reasons more closely, are you sure

    that all of them are purely technological? Why were the technologies

    introduced? Now you could move on to explaining what other influences

    contributed to the emergence of, and demand for, strategic management

    accounting.

    A different way of answering the question would be to distinguish between

    enablers of strategic management accounting and demand factors. Some of

    the enablers could be broadly labelled as technological, but were there

    perhaps other enablers, too? And was the demand for strategic managementaccounting purely driven by considerations of strategy making?

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    Chapter 2: Decision-making

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    Chapter 2: Decision-making

    Essential reading

    Horngren, Charles T., Srikant M. Datar and George Foster Cost accounting:a managerial emphasis. (Prentice Hall Publishing, 2003) eleventh edition

    (international) [ISBN 013099619X] Chapter 11 (without appendix on linear

    programming) and Chapter 21.

    Further reading

    Hopper, T., T. Koga and J. Goto Cost accounting in small and medium sized

    Japanese companies: an exploratory study,Accounting & Business Research

    (Winter 1999) Vol. 30, Issue 1: 7387.

    Verdaasdonk, P. and M. Wouters A generic accounting model to support

    operations management decisions,Production Planning & Control

    (September 2001) Vol. 12 Issue 6: 60521.

    Aims

    This chapter covers the economic foundations of management accounting

    theory and practice. Specifically, it suggests that management accounting

    ought to help in decision-making; indeed, that the support of decision-making

    processes is its main purpose. To highlight some of the most important

    aspects of decision-making, this chapter introduces you to different levels

    and stages of decision-making. The chapter also explains the uses of the

    concept of uncertainty and derives from this the concept of the value of

    information and how it can be calculated. Throughout, the chapter

    emphasises the centrality of the concepts of relevant information andrelevant costs for the unit as a whole and for the examination.

    Learning outcomes

    After reading this chapter and the essential reading, you should be able to:

    distinguish different types of decision-making

    define the terms opportunity cost and relevant information

    conduct long-term project appraisals using relevant information

    calculate the value of information under uncertainty.

    Levels of decision-making

    The American Accounting Association defined accounting as:

    [...] the process of identifying, measuring, and communicating

    economic information to permit informed judgements and

    decision by users of information.

    This means that accounting plays a role at several levels and in several stages

    of organisational processes:

    1. Setting the objectives of the organisation.

    2. Determining the strategy for achieving the organisations objectives,

    given the resources available to the organisation, and the environment

    in which it operates.

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    3. Determining plans, both long-range and short-range (such as the

    annual budget), aimed at achieving the organisations strategic goals.

    4. Controlling the organisation by comparing actual performance against

    that planned, and by reviewing and modifying the organisations plans

    in the light of experience.

    5. Communicating the organisations plans and their outcome.

    Communication is maybe the most important process in whichmanagement accounting is involved because it is not only related to

    spreading the objectives of new plans; more significantly, the language

    which is used to deal with processes can have wide-ranging effects on

    their outcomes. For example, if you set objectives and strategies with

    financial performance measures in mind, you signal different

    priorities from someone who plans with reference to, say, new

    technologies and market share.

    Management accountings main role in these processes is the provision of

    information to assist in decision-making. Decisions arise at three levels:

    strategic planning, management control and operational control. The level

    of strategic planning has perhaps the greatest long-term significance for theorganisation, and decisions at this level are likely to be crucial for the

    organisations survival and growth. Such decisions will relate to the

    organisations overall goals and the long-term strategy for achieving these

    goals. Strategic decisions will be made relatively rarely and after extensive

    consideration. Management control is a more frequent and regular process,

    and may well follow a weekly, monthly, quarterly or, at most, annual cycle. It is

    concerned with the implementation of the organisations strategic plan, by

    ensuring that the necessary resources have been obtained and are being used

    efficiently and effectively. Operational control focuses on specific tasks as they

    are carried out, trying to ensure that this happens efficiently and effectively.

    As an example of the different levels, consider an organisations

    manufacturing operations.

    At the strategic level, the organisation will determine matters such as:

    a. whether to adopt a high technology or a low technology production

    method

    b. whether to manufacture large volumes of a small range of products or

    smaller volumes of a larger product range

    c. whether to concentrate production geographically or to disperse it.

    The decisions taken at the strategic level will imply certain detailed plans for

    the organisations manufacturing. Therefore, at the management control

    level, decisions will need to be made as to the resources required to put thestrategic manufacturing plan into operation, for example, how much of

    which materials to use, and the usage of such materials will need to be

    monitored and controlled periodically to ensure that they are being used

    efficiently. This might involve the setting of quality criteria for deciding

    whether products have been satisfactorily manufactured.

    At the level of operational control, decisions will be made about particular

    batches of goods produced, for example, whether they meet the criteria of

    quality set at the management control level.

    The importance of cash flows

    In decision-making we distinguish typically between the short and the long

    term. In short-term decision-making, we can usually ignore the time value of

    money, and therefore avoid the need to discount cash flows. Nonetheless,

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    in making short-term decisions, we still need to focus on the cash flows

    involved in our decisions, and we use the goal of owners wealth

    maximisation to argue that we should assess alternative actions in terms of

    the amount by which they are expected to change the future net cash flows

    of the organisation.

    When we consider any action, we should therefore attempt to identify how,

    and by how much, the organisations cash balances will change as a result of

    taking the action. Cash inflows will arise from revenues generated by selling

    goods and providing services, from interest and dividends received, from tax

    refunds and subsidies, and from the sale of assets. Cash outflows will arise

    from purchasing the resources (goods and services, people and machines)

    needed to undertake the course of action. For short-term decision-making,

    we need some baseline against which we can identify the cash flows that

    change as the result of taking a particular course of action. The baseline can

    be defined as the consequence of taking an alternative decision. Given the

    baseline, we may then attempt to estimate the changes in cash flow (the

    incremental cash flows) that arise from the course of action being

    considered. The baseline we normally assume is the total net cash flows

    associated with the best available alternative to the action underconsideration. This baseline is chosen because we assume that the actions of

    the organisation are determined rationally, and this implies that the

    organisation will always select the best available alternative if the particular

    action under consideration is unavailable.

    Activity

    Read pages 379 (bottom of page)380 and the concepts in action box on page 381 of

    your textbook, and write a definition of the term opportunity cost in one sentence.

    Opportunity costs

    Within this framework, we may define cost as any decrease in wealth

    (measured in cash terms) brought about by a decision to use a particular

    resource or set of resources. By measuring the decrease in wealth by

    reference to the next best alternative, we are effectively using the economic

    concept of opportunity cost. Economists define opportunity cost as the

    benefits foregone by not adopting the next best alternative, where benefits

    can relate to any economic benefit, not only cash.

    Examples of opportunity cost are more easily presented as situations of

    choice under resource constraint. Suppose you have an amount of money

    free to spend at the end of the month. You have been looking forward to a

    holiday trip for a long time, but now realise that your house needs some

    repair work fairly urgently. The opportunity cost of going on holiday would

    be to delay the house repair with all the problems to which this course of

    action may give rise. The opportunity cost of having the repairs carried out

    would be to forego the enjoyment of the holiday. The example shows that

    your personal opportunity costs can be very subjective, depending on the

    utility of the benefits which you forego. However, for short-term decision-

    making purposes, the most relevant economic benefits are likely to be

    expressible in terms of cash.

    Activity

    What opportunity costs did you incur by enrolling on the University of Londons External

    Programme?

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    The concept of relevant costs and revenues

    Decision-relevant costs (and benefits) have three essential characteristics.

    Although what follows concentrates on costs, analogous arguments apply

    for revenues.

    1. Only cash costs are relevant. From an economic point of view, anythingthat does not bring about a cash change to the organisation (immediate

    or future) is irrelevant to the decision. It is important to emphasise the

    cash basis for decision-making, as several items are treated as costs

    for financial accounting purposes (and, indeed, in certain aspects of

    management accounting) that are not directly associated with present

    or future cash changes. The classic example is depreciation. This is an

    allocation of the cost of a fixed asset (such as a machine) over the periods

    during which the asset is used or on some other basis associated with the

    usage of the asset. Depreciation is not itself a cash outflow (the cash

    outflow was the original cost of the asset) and hence is ignored in cash-

    based decision-making. Note that, while only cash costs are relevant,we must take into account all cash costs, both direct and indirect. It is

    sometimes difficult to identify and quantify all the indirect cash costs.

    For example, if the organisation chooses a particular action, perhaps to

    sell a certain type of product, this might make customers more likely to do

    business with the organisation in the future; but how is the cash impact of

    this to be estimated? Nonetheless, all cash impacts should be included

    where possible in the decision-making process.

    2. Only differential cash costs are relevant. This flows from our baseline

    of the next best alternative: any cash costs that would be incurred

    whether or not the course of action is taken should be ignored, as they

    would be incurred under the next best alternative and are thus already

    reflected in the baseline. Some care is needed in identifying the costs that

    are genuinely differential in the context of a particular decision, especially

    where following a particular course of action would use resources that

    would otherwise be allocated to the next best alternative. Where the

    action under consideration and the next best alternative are mutually

    exclusive, and resources already contracted for would be used either for

    the action under consideration or for the next best alternative action,

    then the cost of those resources cannot be regarded as differential and

    should be ignored. An example of this would be an airlines decision to

    provide passenger services from Hong Kong to one of two possible new

    locations where ground staff handling additional check-ins and baggage

    have already been contracted.

    3. Only future cash costs are relevant. The decision can only change future

    cash flows, it cannot act retrospectively to change cash flows already

    incurred. This could either have been the actual spending of cash

    (past costs) or the incurring of an obligation to spend cash that cannot

    be avoided (committed costs).

    The rule is therefore: for making decisions, only differential future cash

    flows should be considered. This principle implies that the costs taken into

    consideration for decision-making purposes, and the amounts at which those

    costs are measured, will often be quite different from the costs and amounts

    used in financial accounting statements. By including only differential costs,

    we ignore those costs not changed by the decision. The costs actually affectedby the decision will very much depend on the scope of the decision itself.

    For very short-term decisions, most resources to be used will already be

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    contracted for, so that the costs that will change as a result of the decision

    will relate to relatively few items. For example, it may be impossible in the

    very short term for a business to increase (or decrease) its workforce and its

    equipment. If the cost of labour and machinery is effectively fixed, so that the

    only cost that could change is that relating to materials, it may well be rational

    to accept a contract to manufacture and sell goods whose selling price

    exceeds the cost of materials alone. This may be advantageous even though

    the selling price is significantly less than the accounting cost including wagesand depreciation of equipment, if the next best alternative leaves the

    resources idle that would otherwise be used to fulfil this contract. As the

    decision horizon lengthens, fewer costs become unavoidable, and more

    become relevant. At the extreme, all future costs become relevant, but past

    costs will always remain irrelevant.

    Activity

    A customer offers to buy from your company 100 electrical engines of a standard design

    but with a slight modification to its electricity intake. Both the workers and the

    supervisors of your factory are paid fixed monthly salaries. You expect to have some

    spare production capacity over the coming weeks. The material cost of one engine isestimated to be $500.To manufacture the altered design specified in the order, you

    would have to modify some of your production machinery. An engineer would have to

    work on it for eight hours and use materials worth $3,000. The customer offers to pay

    $650 per engine.Your companys list price for the standard design is $880. What further

    information do you require to decide whether you should accept the offer?

    Identifying relevant costs and revenues

    What general factors are involved in applying the opportunity cost concept to

    a concrete decision? The first stage is to identify the resources required for

    the action under consideration and incorporate them in alternative budgets.

    The resources will typically include materials, labour, machines and other

    services. We shall see in Chapter 4 that these are the basic elements of overall

    cost. Having identified the resources required, it is then necessary to find out

    whether or not the organisation already has each resource in its control. For

    example, materials to be used might already form part of the organisations

    inventory, labour needed to carry out the action under consideration might

    already be employed, and so on.

    Purchased resources

    If the resource is not already controlled by the organisation, then it must be

    purchased, and the measure of the cost to the organisation is the currentpurchase price of the resource. For many resources, this current price provides

    a suitable measure with no need to make adjustments. Problems arise,

    however, when it is considered appropriate to acquire some resource

    to undertake a particular action, and the resource in question will provide

    services over and above those needed for the action under consideration.

    For example, in order to accept a contract to manufacture a particular

    product, it might be necessary to acquire the services of a special machine.

    The organisation might simply hire the machine for the contract, in which

    case the cost of the machine is the hire charge. But what if it is decided that

    the machine should be bought outright, and the organisation intends to use

    the machine on other contracts, as well as the one under consideration? In

    these circumstances, to assign the whole cost of the machine to the particular

    contract currently under consideration would be misleading, as we would

    effectively be overcharging this contract for the machine and undercharging

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    other contracts. It is necessary in such circumstances to somehow allocate

    the cost of the machine to the contracts that will benefit from its use. Various

    techniques for performing such an allocation have developed, but the methods

    that are considered to come closest to a rational economic allocation of cost

    are too advanced to address in this subject guide. It is important to realise

    that the problem exists, and that the current replacement price for a resource

    that must be acquired for an action is not always the straightforward

    measure of opportunity cost.

    Resources already under the organisations control

    What if the organisation already controls the resource? In this case, we must

    consider how the resource would be used if the organisation were to reject

    the action under consideration and were to adopt the next best use for the

    resource. By undertaking the action, the next best use cannot be undertaken

    with that particular resource. If there is in fact no next best use for the

    resource, then the organisation bears no economic cost in using the resource

    for the action under consideration. This might be the case where the action

    under consideration makes use of the labour services of employees whowould otherwise be paid for doing nothing. However, for most resources,

    there will be an alternative use. Bear in mind that the next best use for the

    resource could be to sell it immediately. If the resource is used for the action

    under consideration, the sales revenue that would otherwise be received will

    have to be sacrificed. In these circumstances, the opportunity cost of the

    resource is the net realisable value foregone of the resource.

    If there is an alternative use for the resource, then it will be necessary,

    if the resource is assigned to the action under consideration, to replace the

    resource to enable the next best alternative to be carried out. Materials that

    would otherwise be used elsewhere will have to be replaced, and the

    opportunity cost is therefore the replacement cost of the materials. If labour

    is transferred from other jobs, it will be necessary to employ replacement

    labour, so the opportunity cost is the pay due to the replacement workers.

    So for resources that would have to be replaced, the measure of opportunity

    cost is current replacement cost.

    Activity

    Read the section Insourcing-versus-outsourcing and make-versus-buy decisions in your

    textbook (pages 375377) and work through example 2.

    Decision-making and current replacement cost

    You should note carefully that, for decision-making purposes, the originalhistorical cost of the resources is not relevant, only current replacement cost

    and net realisable value. This reflects the forward-looking nature of decision-

    making. What has already happened is no longer relevant for decisions. For

    financial accounting purposes, however, historical costs are still important in

    practice, because most financial statements are drawn up using the Historical

    Cost Convention (i.e. using the actual costs at the time they were incurred).

    A common criticism of this accounting convention is that the costs it reports

    are not relevant for decision-making. You should also note that costs allocated

    to a particular resource or overall opportunity because of a financial accounting

    convention or a management decision are normally irrelevant within the

    context of opportunity costs. Thus depreciation (as a financial accountingallocation) and apportioned general overheads (as a management accounting

    allocation see Chapter 4 of this subject guide) are not relevant. However,

    specific changes in cash flows, such as an incremental expenditure on

    overhead services, are relevant.

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    Activity

    A department store considers closing one of its branches. Which of the following list is

    relevant information?

    Information on Yes NoHourly wages for sales assistants

    Rent of property

    Premium for fire insurance(one policy for the whole company)

    Local authority taxes

    Sales revenue

    Bulk buy discount which the company

    negotiates with suppliers

    Renovations of premises which were

    carried out last year

    Head office overheads which are allocated to

    branches based on sales revenue

    Salary of branch manager

    Trade union relationships

    Comparing cash flows in the long run

    Future differential cash flows are relevant in the short and the long run. In

    the long run you need, however, to be aware of what is known as the time

    value of money. The time value of money is the result of the existence ofinvestment, lending and borrowing opportunities and of peoples preference

    for immediate rather than future uses of money. The time value of money

    concept recognises that holding on to money, rather than using it now

    presents an opportunity cost in itself. By holding on to money you forego

    profitable investment opportunities. At a minimum, you could, for example,

    deposit money in a savings account and receive interest (or, if receiving

    interest is forbidden, lend the money for a fee or for a profit share). The

    interest rate on the capital markets therefore determines the opportunity

    cost, also known as the cost of capital.

    Management accounting uses the cost of capital (or i for rate of interest)

    to express future cash receipts and payments in terms of their present value.This is necessary because the receipt of $100 in a years time is worth less to

    you than the receipt of 100 now.

    Activity

    Before showing you the relevant equations, see if you can understand the principle ofcomparing cash flows at different points in time intuitively, through an example. Supposeyou are selling a piece of land today. The selling price is $1,000.As you sign the contract, thebuyer offers you to pay you $1,100 in a years time instead of $1,000 now. Assume thati, the cost of lending and borrowing (you can also think about it as the cost of capital) is9 per cent per year (also often expressed as p.a. = per annum). Would you rather bepaid now or in one year? Hint: compare the difference between the cash flow now and

    in one year with the opportunity cost of delaying payment (i.e. how much do you loseby accepting payment in one years time?)

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    An individual will be indifferent between receiving an amount of capital C

    now and C(1+i)n

    in n years time because he or she could lend C (the $1,000

    for which the land is sold) at the market rate of interest i (which would be

    $1,000 x 9 per cent for the year). For this to hold, we need to assume perfect

    capital markets with identical lending and borrowing rates, no transaction

    costs and no single individual able to affect the equilibrium interest rate by

    the amounts he or she chooses to lend or borrow.

    Note that the reason why an individual is indifferent to an amount paid now

    and a greater amount paid in the future is not the inflation rate. The

    examples that we use in this subject guide ignore inflation. The reason is that

    an amount paid now contains opportunities for investment. That makes it

    more valuable than the same amount paid in the future. The difference, C x i,

    is the opportunity cost of deferring receipt of C by one year.

    Discounting

    Calculating the present value of a future cash flow is usually called discounting.

    The present value approach allows us to reduce all the various cash flows

    associated with a project to one figure, the net present value (NPV). Wecalculate the discounted present values of the various cash flows associated

    with the project, and add them up (remembering that cash inflows are

    usually taken to be positive and cash outflows negative). The total we arrive

    at is the NPV of the project. For example, assume a project that involves an

    outflow of 5,000 immediately, and that will produce inflows of 1,000 at

    the end of the first year, 2,000 at the end of the second year and 4,000 at

    the end of the third year. The NPV of the project, assuming an interest rate of

    10 per cent (i=0.1) is:

    Cash outflow + [cash inflow year 1/(1+i)1] + [CF year 2/(1+i)

    2] + [CF

    year 3/(1+i)3]

    =

    5000 + 1000/1.1 + 2000/1.21 + 4000/1.33

    = 5000 + 909 + 1653 + 3005

    = 567.

    The actual calculation of NPVs is often made more straightforward by the use

    of discounting tables, which is explained in your textbook.

    The net present value decision rule

    The NPV rule simply states that a business should accept any project that

    yields an NPV that is positive, as acceptance of such projects will increase

    (or, in the case of a zero NPV project, not decrease) the value of the business.The NPV of a project is effectively its value in cash terms at the time of

    decision, that is, the NPV is the amount of cash that the business would be

    indifferent between accepting immediately and undertaking the project, with

    its associated cash flows. The business could in principle borrow not only the

    cash needed to invest in the project but also the NPV of the project; it could

    then pay the NPV to the owners of the business, and be able (just!) to repay

    its loan and the related interest out of the cash inflows from the project, so

    long as the interest rate of the loan is equal to the rate of discount used to

    determine the NPV.

    In practice, there are three stages in a project appraisal:

    1. estimate the date and amount of the relevant cash inflows and outflowsassociated with the project

    2. discount the cash flows at an appropriate discount rate

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    3. assess the project using the NPV rule.

    The relevant cash flows are those that would change as a result of accepting

    the project. Some care is needed here, as it is necessary to include not only

    the initial cost of the project and any ultimate realisable value but also any

    relevant operating cash receipts and payments and any indirect benefits and

    costs such as capital investment grants, tax allowances and tax payments on

    operating profits that would arise from accepting the project. If the

    acceptance of the project would involve the commitment of working capital,

    which will require cash to fund it, then this should also be taken into account

    in the appraisal. Conversely, it is important not to confuse the appraisal of

    the investment decision by including cash flows relating to the way in which

    the project is to be financed (such as interest charges). One important point

    to note is that, because we are interested in cash flows, accounting

    allocations such as depreciation, which do not represent cash flows, should

    not be taken into account in calculating NPV. Thus the NPV should reflect the

    net cash flow from year to year associated with the project and not the

    accounting profit.

    ActivityNow read the section Discounted cash flow (pages 720722) in your textbook, paying

    particular attention to exhibit 21-2.

    Making estimates for project appraisals

    If we are appraising a project whose associated cash flows are known and

    certain, the calculation of NPV is a fairly mechanical exercise in identifying

    the dates and amounts of the various relevant cash flows and performing the

    appropriate discounting exercise. However, where the cash flows are

    uncertain, they must be estimated, and this is reflected in appraisals in

    practice either by calculating a range of NPVs, usually for the worst likely

    cash flows, the best likely cash flows, and some average value of cash flows,

    or by calculating expected cash flows using probability estimates (sometimes

    called certainty equivalents) and discounting these. There are problems with

    the latter approach, as it is strictly only valid where the cash flows forecast in

    any one year are independent of those forecast in any other year. For many

    projects, however, there is likely to be a strong association between the l