9/11 air traffic control transcript

8/14/2019 9/11 Air Traffic Control Transcript

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awtT3707 9/11 COMMISSION

POSITION 15PARTS 2 & 3

/zWL , / t e

[Start Tape 1]MR. : I hereby certify that the

following is a true rerecording of the originalrecorded transmissions pertaining to the events ofSeptember, September llth, 2001. My name is TroyGascoyne [ph]. I am employed as a qualityassurance specialist at the Command Center. fl^Tn

/ cMR. : Command Center East, Tony.MR. : Hi, Tony. Good morning.

Boston Center. I got a situation here with Americaone-one, America 11, Boston departure to LAX.

MR.MR.

hijack situation.MR.MR.

Okay.We believe it's a possible

Okay. Tell me more.Okay. It departed

Washington. We lost radio communications with him,then we lost his transponder, and they believe that

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awtthey heard, in the background, s o m e t h i n g - - a t h r e a t ,and right n o w - -

MR. : What? A threat you said?M R. : A threat, and right now the

a i r c r a f t is just west of Albany, going southbound.

r i g h t ?

MR .MR.M R .

MR.

Okay. I see him.And he - -Nobody's talking to him;

Nobody's talking to him at

Okay. Anything I can do tot h i s t i m e ; correct.

MR . :help you right now?

MR . : And nope. I mean, justi n - - w e have no idea where this aircraft is going,maybe a head, "head u p" to New York Center?

MR. : Well, probably [inaudible]m i g h t be good if we call up Cleveland and New Yorkand at least let them know, just in case this guystarts heading there, well, they'll have a "headsup" - -

MR. : R i g h t .

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awtMR . : --on it. Okay; let's do

that.

MR .MR .

right?MR .

[inaudible].MR .

New York Center.New York; Boston; is that

Waiting for Cleveland

Cleveland.MR. : All right, Cleveland. New

York, Boston. I got a little situation withAmerican 11, America eleven. He is a 767 departedBoston going to LAX. We don't know where theaircraft is going. He is supposedly going to LAX,was going westbound, we lost his frequency and welost his transponder, and now the aircraft is justwest of Albany heading due south.

MR. : Oh, my goodness. Okay. Dowe have, we have a datablock on him? Who's gott h e - -

MR. : Yeah. We--it's a primarytarget presently and it's just heading


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awtsouthwestbound.

M R . : Okay. Understand.[Simultaneous conversation.]M R . : [inaudible] right now.MR. : I'l l, I'll advise the area.M R . : The last [inaudible] observed

was, said they were two niner zero.MR. : Twenty--MR. : Heading southbound?M R . : Heading southw estbou nd. He's

like towards Hancock. Ri ght, right around there.He's southwest of Albany by on e-f ive mil es.

M R . : You have no idea where he'sgo ing?

MR . No idea sirM R . : All righty.M R . : You can tag him on the TSC-[Simultaneous conversation .]MR. : Yeah. I got him tagged [?]

[inaudible] primary only?M R . : Primary only.MR . : Okay. I'll watc h him .



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awtMR. : Thanks Cleve--thank you.

[inaudible].MR. : Well, Boston Center claims

that they lost radio communication with theaircraft.

[Simultaneous conversation.]MR. : And his transponder

[inaudible] too.MR. : And the transponder. And

there's alsothey're tracking the primary targetat this point. He was last known at flight level290 .

MR . Uh-huh.MR. : And he appears to have turned

south, southwestbound.MR. : Hmm.MR . And also there was some

mention of some sort of a threat being made or--MR. : He made?MR

some threat - -MR

A threat to the cockpit or

Oh, shit. Let me get


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awt

9/11 Law Enforcement Sensitive

managers-- I \MR.\6 CM>/*': f-in, in the cockpit

and Boston's uncertain! exac tly what was said. I -guess they're gonna t r i y to pull the tapes as quickas they can. \ MR. : Hey,(\Tom;\e can I reac

you back? What number;at? \. OCMr : Q E | "|.

MR. : Okay; all right.MR. : Okay.MR. : I'll call you back.

MR. : Command Center East. Tony.MR. : Hi, Tony. Command Center

here. I mea n Boston Center here. Could I get NewYork TRACON.

cockpit?MR.

MR.MR.MR.MR.

You bet. So nothing with the

Yeah, w ith Ameri can 11.Say again. ;Reference to American 11. , - .Right. Have you had any

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awtcontact with him yet?

M R . : No; no c o n tac t. It isc o n fi rmed, h i jac k , th o ugh .

MR. : TRACON.M R . : Hey, TRACON. Hi. Boston

Center. Good morning. American 11, 767, possibleh i j a c k .

M R . : Okay. America 11, s e v - - s e v e nf ive and - -

MR .MR .MR .

: Seven s ix - -: Where is he landing?: Right now, we don't have any

i d e a , but he was to the northwest of Albany and nowhe's down by Sparta, losing speed very rapidly. Webe li e v e [inaudible] primary only and we believehe's gonna descend. That's why he's, h e ' s - - h e ' sslowing down.

M R . : I'm just trying t o - - a n d he'saround the Sparta area now, you say?

M R . : Yeah. He's around the Spartaarea right now.

M R . : Wow. I just don't see


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awtanything--

MR. : [inaudible] primary targetright now.

MR . : Yeah. I'm looking prettyhard for any kind a primary target. We stillshould be able to see it and I don't s e e - -

M R. : I do have something on theTSC, if that gives you an idea of whi--which wayhe's heading.

MR. : Yeah. I'm just looking atthe real raw radar here and I just don't s e e - - Ijust don't see anything out there. I'll starI'lllet the area know to start looking for it. Whatwas his - -

MR. : We just don't have any ideaw h a t - - t h e last altitude we had was [inaudible] twoniner zero, but his speed has diminished quite abit .

MRMR

a descent.MR

Okay.

So we believe he might be in

Okay. All righty. I'll,



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awtI'll pass it along to the sector.

MR. : All right . Just be careful.MR. : Understand.MR .MR .MR .MR.

Check.Check.Hey, Boston?Yes .

MR. : You said you confirmed thehijack. How'd y ou - -

MR. : Well, t h e - - w h a t ha s happened,the pilot has kept the mike keyed while theperson's in the, in the cockpit, the flight deck[?] .

MR. : Okay, and what are youhearing?

MR. : The threat. You know, Idon't really know what they're hearing but that thesup came down and confirmed t h e - - i t is a hijack.

MR. : Okay. If you learn anythingelse, please give us a call so we can help you outas best we can. Does New York know what this guy[ inaudible] - -



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awt 10MR. : New York knows, Cleveland

knows, maybe Washington will be next. We're gonnascramble some fighters to tail him.

MR. : Okay. Coming out of Otis?MR. : Yes.MR. : Okay. I'll, I'll take care

of the coordination with Washington Center. I willadvise them of what's going on.

MR. : Thank you.

MR. : Washington [inaudible].MR. : Hi, Washington. Tony here in

the East at the Command Center. I have an advisoryfor ya. Give you a "heads up." There's anAmerican 11, he is a Boston to LAX flight t h a t - -

MS. : Okay.MR. : - - i s a possible hijack

airplane. He's--MS. : Possible hijack.

MR. : --currently--we11, thelast--when they lost radar with him and they'retracking a primary target, he's northwest of New



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awt 11York City and we're, we're suspecting he could beheading towards Kennedy or one of the New Yorkairport s.

He's still at the flight levels that webelieve, we got primary only, but--and he's slow--

[ Simultaneous conversation.]MS. : He's primary only right now.MR. : slowed way down. But we

just want to give you a "heads up" in case hecontinues on that southbound track. He'll beheading toward your airspace. So right now, we're,we're guessing that he's heading towards New York.

MS. : All right. I'll tell, I'lltell my MIC [ph].

MR. : Okay. If you look on theCSC, you can pull up something on him. I--we don'tknow how accurate the data is, but it is moving.

MS. : Yeah. I see something onhim .

MR. : Right. American--it lookslike he's just crossing the New Jersey line there.

MS. : Okay.


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awt 12MR. : But, again, we don't know

the, the validity of the data. According toBoston, that's roughly where we would guess hewould be.

MS. : Okay.MR. : Okay. Thanks.MS. : Uh-huh. Bye.

MR. : Yeah, we've tried a coupleplaces, now we're down to Atlantic City to try toget someone else to take a look.

MR . : Okay. Who is this? Who isthat just said that? Boston?

MR. : Boston.

on?

also.

MR

MR

MR .

Okay. Command Center, you

Hey, Terry, Tom. Try Otis

We did.MR . : Anything? Any luck?MR. : No; we did not have any luck

That's why we're down to Atlantic City.


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awt 13MR .MR .

Okay.Excuse me. Chris Camerone

[ph], acting air traffic DRZR [ph] manager, NewEngland Region, is also on.

MR. : Okay. Command Center, youon?

MR . Command Center's on.MR. : Okay. Are, are you gonna--!

guess Boston's getting in touch with Atlantic Citybut do you have any direct line to the military for[inaudible]?

MR. : I believe the supervisor'sgoing to the CARF [?] unit now.

M R . : New York, here's some newinformation. We, we lost the primary target about20 west of Kennedy, it looks like, and there's anELT report in that area.

[inaudible].MR. : I'm sorry. Say that again,

please.M R . : I said we, we've [inaudible]

looks like we lost the primary target 20 west of



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awt 14Kennedy and we had a report of an ELT in the area.We're going to--I guess we'll get some Coast Guardactivity up there.

M R. : Yeah; we lost the track too.M R. : Boston, this is New York.

What type aircraft was the American?MR. : 767.

i-J MR. : This is the ACI Watch. Sayagain if you lost track of the aircraft; over.

MR. : Boston has lost track and onour frequency we have confirmed that it was ahijack; also the tapes.

MR. : Yeah, New York confirms welost the track as well and we were--we got a reportof an ELT in the area that track was in. KennedyTowers reports--do you hear me? Kennedy Towerreports that there was a fire at the World TradeCenter and that's, that's the area where we lostthe airplane.

[ Pause.]MR. : Anybody on?MR. : Yeah. Boston's here.


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awt 15MS .

on the news.MR .

Yeah. You on CNN News? It's

It's on the news? Theairplane hit the Trade Tower?

MS. : Yeah.MR. : Okay. I, I guess there's no

more, no further use for New York Center on thisline right now. We'11--Command Center,[inaudible]?

MR. : [ inaudible].MR. : Yeah. Is that Rich [?]?MR. : It is Rich.MR. : Yeah. Is there any bloody

[?] use for us to be on the cell phone now or--M R . : I'm gonna keep the line open

If you need to talk to me, just talk to me. I'mlistening to it.

MR. : Okay.MS. : This is Jennifer in the

Operations Center.MR .

here. Go ahead.Jennifer, Boston's still


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awt 16MS. : Okay. It looks like the

World Trade Center ise ithe r th e aircraft wentthrough it or it's been bombed. It's on CNN r i g htnow and the bu il di ng is in smo ke. The top of thebu i1din g.

TV NEWS: Pictures from New York are justcomi n g in now, we hope to hav e m o re i n f o r m atio n assoon as it's a v a i l a b l e . The word is the p lanecra she d in one of the t o w e r s - -

MS. : Washington [inaudible].MR. : Was hi n gton . Tony in the

East. We beli eve that the aircr aft has actu allynow crashed into the World Trade Center, if youwant [inaudible] CNN, take a look at that and findout, but we now b el ie ve it is no longer in the air.

MS. : Oh, my God! All r i g ht.Thank you, Tony. [inaudible].

[TV news in background.]MR. : [ inaudible] .

M R . : Yeah.[Phone ringing.]MR . : [inaudible].



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awt 17M R . : [ina udible] described as the

World Trade Center, New Y o r k - -M R. : C l e v e l a n d .M R . : Clev ela n d, t his is Tony in

the Ea st , reference America n 1 1 .MR. : Yeah.M R . : We bel iev e the aircr aft has

crashed into the World Trade Center in New York.If you watc h CNN, you can get the de tai ls th er e.It was just on the ir live. We do not be li ev e it isin the air anymore.

MR . : Oh, my goodness. Okay.Thank you very much.

MS . : [inaudible] .M R . : Yes.MR .

MSTrade Centercan't be -

MR .[ naudible].

MS .

: The 767--: No, I mean what th e World

What hit the World Trade Center

: Yea h; it can't be A m e r i c a n

: [ i n a u d i b l e ] .



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awt 18MR. : Well, and they lost the

primary target, it was descending, because it'susually from 500 knots down to 250.

MR. : [ inaudible].MR. : Vicinity of the World Trade

Center.MR . :MS . :

the picture, yeah.MR. : I looked. It may--it looks

like it may a twisted by. So it's hard to say.MS. : [ inaudible].MR. : But like there'd be debris

Oh, that's a bad sign [?].[inaudible] you can look at

all over the ground.MR. : Command Center East TonyM R .M R .

[inaudible].It's too much of a

coincidence, I think.MS. : [inaudible].MR. : Command Center [inaudible] I

just paged [inaudible].MR. : Hello? Yes. [on the phone.]



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awt 19MR. : I didn't tell her to go to

the center. I just paged her about the event.Avert was en route--

MR. : [on the phone.] Yeah. Yeah.Hold on. I'm [inaudible].

MR. : Command Center.MR. : CNN's reporting the plane

just crashed [inaudible].MR. : I'm in the middle of a

traffic jam here fighting my way to the airport.Yeah. I'm [inaudible]. It's serious stuff.

[Voices in background.]MR. : They wouldn't know. It looks

like they didn't know.[Simultaneous inaudible conversation in

background. ]MS. : [inaudible] any impact.MR. : Not, not at this point, it

doesn't appear to be [inaudible]; no.MS. : Uh-huh.MR.MS .

Okay?All right


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awt 20MR . : Thanks.[Conversation in background.]MS. : Came out the other, landed.M R. : No. [inaudible] the

buiIding.[Phone ringing.]MS. : This is the Boston CASO [?],

just report that the CASO [?] manager and twosupervisors are dropping off the Net for a fewminutes. We will reconnect when we're over at theairport, which will be about ten minutes. Thankyou .

MR .MR .MS .

MR .the NTSB. Hello?

M R .[Beep . ]MS .M R .MS .

Okay, Jim [inaudible].[ inaudible] .[ inaudible].This is Bob Pearce [ph]with

[inaudible].

[in background; inaudible].[ inaudible].[ inaudible].



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awt 21[inaudible conversation in background.]

MR. : [News broadcast.][inaudible] and it reportedly has been hit by[inaudible] . There is a gaping h o l e - -

MS . : Boston Center, National[inaudible] Tracey.

MR. : Boston's here.M R .

[ph] at NTSBMR .M R .

Hello.

MR

Hello. This is Bob ICr-ess

Hello .

Boston's here.Oh, hi. It's Bob Kress at

NTSB .MR. : Yes, sir?MR. : We're just trying to get a

time a departure, time a crash.MR. : Okay. I can get you

departure t i m e . Hold on a sec.MR. : Okay.MR. : And Bob, we're doing an NCRF

[?] now just to try to pull the data.

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awt 22M R . : Okay. And we're sure this

was the, the flight that hit the , obvious ly thathit the World Trade C ente r is the s a m e - -

, ~ * . t'M R . ' / S( ' Working from what we saw,there's no doubt.

M R .the hij ack?

M R .Boston.

M R .MR.MR .MR.

hij ack?MR

MR

Okay. Did the pil ot report

Yes; yes. 1200 dep arte d

I'm sorry. What?It departed Boston at 1200.At 1200 Zulu?Yes .And when did he report the

You know what ? I don't havethe time in front of m e. We got a tape downstairsthat con firms it.

MR. : [inaudible] probably about15, 20 minutes - -

MR. : Yeah, about 15, 20 min utesafter departure, we do have the, the voice



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awt 23recording that's been pul led . We'l l be able to getthat at some point in t i m e .

MR. : Okay, and t i m e a crash wehave as just a few minutes ago?

MR. : Yeah.M R . : Okay. Do we have the numbe r

of people on board?MR. : No, we d i - - y o u know what?

What we had, we, we clear ed him to, to an al ti tu deand that wasthe next transmissions we heard wereconver sations in the cockp it.

M R . : Okay. I'm just gonna holdthe line but I 'm gonna go and talk to my boss .

MR.MS .

airport s ?MR .MS .MR.

: Command Center East. Tony.: [inaudible] at New York

: No. The overflights.: Flights?: All traffic entering New York

Center, they're not taking any ha nd -o ff s.MR. : Hello?



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awt 24MR. : Hey, Tom,are you s t i l l

th e r e ?MR. : Yes,I am, Jerry.MR. : Let m e - - I ' m gonna reconfirm

w i t h, with downstairs, but MS. : Okay. I don't know if we' re

gonna get a answer or not [Two different conversations going on here

at once.]MR. : All right. We ll , just for

your MS. : Anything that we can do for

you on this end?MR. : Just for your records, I' m

to tally ground sto pped going sout hbo und into NewYork Center.

MSMR

New York?MR.MR.MR.

: Okay.: And,and this is [inaudible]

: Yes .: Boston here.: A ppreciate it.

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awt 25[Two conversations ongoing at same time.]MR. : I'm ground stopped going into

you .MR

got another'[inaudible]

MR.MS .MR.

: Yes, please do, because we'vewe've got a major problem here too.

: Okay.: Hey, New York?: Yes .

MS. : New York, do we need toground stop more than just Boston?

MR. : We've had-- somebody hit theWorld Trade Center, we've got another one aiming,we just lost--we lost the second one now.

MR. : [inaudible] another one.MR. : Another one--MS . : Okay, okay. So we can ground

stop anything going to and from New York Center.MR. : Listen. You got a second one

just hit the World Trade Center. You better--[Simultaneous conversation.]MS. : Okay; all right. Here we go.


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awt 26The second one just hit theR . :

Trade Center--MR. : Okay; this is Boston.MR. : Okay. You know, we gotta get

to--we gotta the alert the military real quick onthis.

MR. : [inaudible] hitanother--another airplane just crashed in the othertower.

MR. : Do we know what type, Terry?MR. : No. We just got that report

from, from New York Center.MR. : All right. All right. We're

standing by.MR. : Tommy, we're gonna stop--but

we're gonna shut, we're gonna shut Boston down. Isuggest the same elsewhere.

MR. : You're gonna do what, Terry?MR. : We're shutting the airplanes

down; we're not letting anyone go right now.MR. : That's a good move. We're

waiting to hear from Security.


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awt 27MR. : Command Center East. Tony.MR. : We're pretty brushed up on

everything. There's a second plane that just theWorld Trade Center.

MR. : Stop all departures out oft he Center, please.

MR. : So yeah, that's what we'redoing.

[Conversation in background.]MR. : Hey [inaudible] ground stop

all traffic, it means everything.MS. : We're gonna do that right

now, B i l l . There's too much going on for them tohandle all the planes. There's just [inaudible].

MS. : This is the OperationsCenter, New England. Can I interrupt for a minute.

MR. : Go ahead.MS . Go ahead.MR . : It appears that it was a

diffe r e nt aircraft that hit the World Trade CenterIt's being reported on CNN Right now.

MR. : Yeah; it's the second


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awt 28airplane; it's the second hit on the World TradeCenter.

[ S t a r t t a p e side 2.]MR. : This is a continuation of

Position 15, time now 9:05 local.MR. : Tony. "Tferry. It's confirmed

on that [inaudible] it said "We have planes."[ ause . ]MR.MR.

bad quest ion.MR.MR .MR.MR .MR .

[ inaudible].No; no. That's, that's not a

[ inaudible] - -[inaudible] have cell phones.Hey, Tony.[ naudible]We'd have to check w i t h - -

MR. : Jerry, go ahead.MR. : Is there a way or to try to

get messages to the airborne for crewsecur--security for the cockpit or something, theAcars [?] or something?

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awt 29MR. : I just do not have anybody

else up there that c a n - -MR. : But is that international

gonna come in f r o m - - t o Kennedy? We're trying totalk to them but we don't want to scare anybody,but we want the--you know, we were talking aboutpossibly making some transitions on frequencies forthese guys coming overseas, to just, you know,increase the security for cockpit operations.

MR. : ?7"e rry, we're getting a lottatraffic on this bridge. I copied that. Let's keepdoing that, contact through the Command Center, theATA rep, see if we can get the airline companyoperations to contact their aircraft. I'drecommend maybe a possibility of the stuff comingin from overseas, Bangor as an alternate site; butleave that up to them.

MR. : Yeah. We'll leave it up tothem but we're also gonna let 'em know to fix [?]security for cockpit access.

MR. : All right. That sounds likea good pian.


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awt 30

on I -

[Inaudible backgroun d con versatio n .]MS. : This is New Englan d wai tin g

- A C I , please.MR. : This is A C I .MS. : Okay. This is New E n g l a n d .

We have our security division in a co n feren ce andwe'd like to add you o n as well or co n nec t the twoof you.

M R . : Okay. ACI is on this linean d it is my unders ta nding that they're activ atingthe center upstairs.

MS. : I'm sorry; we were cut o f f.They're act ivat in g what?

MR. : They're a c t i v a t i n g thereactio n ce nter ups tairs.

MR. : That's correct.MS .

AC I is con ne ctedMS .M R .M R .M R.

Okay. [in audibl e]? Okay.

Okay. We [inaudible] ACI.

Okay. Thank you.C o m m a n d C e n t e r East. Tony[inaudible], please.


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awt 31MR. : Stand by.MS. : ACI has [inaudible]. The

[inaudible] on the bridge [inaudible] just go aheadand speak up.

MS. : [inaudible] let me turn offthe mike cause you might be wanting to establishanother - -

MR. : He's working on it right now.MS. : That was - -MR. : Hey,New England Com Center,

did you say that security has a separate conferencegoing on?

[Background conversation.]MR. : Maybe you already done this

[inaudible] advise all the dispatchers for anyinternational traffic coming i n - -

MR. : New England Region ComCenter.

: Yes; go ahead.

: [inaudible] security has a

M R .

M R .

separate - -[Simultaneous conversation.]


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awt 32MR. : Hey, Atlanta, the [inaudible]

delay is 20, 30 minutes off the ground--MR. : telecon going on

[inaudible ] .MR. : --[inaudible]. I was

wondering if I could off-load a couple en routessouth to Collyer [?] [inaudible] 4 3 7 - -

[ Simultaneous conversation.]MR. : --[inaudible] 844 [?]

[inaudible] are.MR. : Actually, they're just

setting it up now. There isn't a lotta people onthere. They're all plugging on now.

MR. : Yes [inaudible].MR. : Okay; thanks.MR. : All righty.MR. : [inaudible].[Beeps audible.]MS. : Command Center. Wanda.[Simultaneous conversation.]MR. : [inaudible] Cleveland, New

England Region. I'd just advise you our aircraft


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awt 33division has advised they stopped all traffic inthe New England Region.

MR. : Okay. Thank you very muchWe show that here.

MS .MR.MR.MR.

: All right.: Tony, they're carrying--: Terry [?], I'm here.: All right. What we know now,

both a these airplanes took off from Boston.American 11, United 175. So I don't know what youwanna do down there with those guys, but they bothtook off outta Boston, it seems.

MR. : Boston has been groundstopped.

MR. : I understand. So I don'tknow what, security-wise, down there--

MR. : Yeah; they're on that.Terry, if you can, if you can on another l i n e - - t h i sbridge is getting too congested. Anotherextension, 7583. I need to get some information.

MR. : This is Bob Griffin [ph] at[inaudible]. I just want to get info on that

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awt 34United f l i g h t , th e 757.

M R . : Terry , can you call me on7583 .

M R . : Tomm y, I'm goin g to 7583[inaudible] will get back to you.

M R . : Hey, Tom.M R . : Boston.M R . : This is Tony. It'sCommand

Cen ter East . Wh at can I do to hel p you out? Wh atcan I do with arriv als, departures? You tell m e .

MR. : Hold on.W e l l , Tony, number one, the d e p a r t u r e s

w e r e - - w e , we put everybody on the g round. We toldtower s not to let anyone go at all ; it' ll be justthe arriva ls and wh ich is the normal flow of thea r r i v a l s .

: Okay.: Hold on; let me talk to my

M R .M R .

sup about it .Hey, what do you nee d?M R . : Hel l o , Boston? Hel l o ,

Boston?



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awt 35MR. Yes .MR. : What can I do to help you

out? This is Tony at the Command Center.MR. : You called, you called;

right?MR. : I called you guys to see what

I could do to help you out.MR. : Right now, nothing as far as

departures. We're just carrying forward as we go.Right now, we're just doing reroutes. Right now,we've put everything on the ground.

MR. : Arrivals. Expecting possiblediverts coming into your airspace--

MR. : I would say possiblediversions are, are gonna happen and New York needsto move 'em into Washington Center's airspace tocome up over Calverton [?] [inaudible]

MR. : [inaudible].MR. : Well, okay. They're working

the issues on the [inaudible] traffic inbound.MR. : Hold on one second. I got

the sup here.



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awt 36M R .

M R .

M R .

M R .

Andy [?]?Yes .[inaudible]Hi .

MR. : And look at United 175, do asprint on him. They think that might be the guythat was second.

MR.MR.

Yes .He w a s - - i s heBoswell, Boston did workR . :

him, 764 DLX [?] .MR. : Yeah. And did you run him

through the machine, see if he stopped on thetransponder, showed a

[Simultaneous conversation.]MR. : That would be [inaudible]. I

don't know. I can do a sprint on him also.MR. : Yeah, do a sprint on him and

let's start taking a look at him; okay?

MR. : Okay.MR. : All right. Give me a shot,

Dan [?] .


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awt 37MR.MR.

MR.MR.MR .

: Check.: Bye .

: [inaudible]? Hello.: Command Center East. Tony.: Hi. Boston. Listen, both of

these aircraft departed Boston, both were 76s, bothheading to LA, and I'm looking out on the TFD, andI think that all departures outta Boston shouldhave heightened cockpit security. Is there any wayyou can bring up every center in the country andrelay that message, so that they can tell theaircraft, that are out there flying right now, toincrease the cockpit security, vigilance on thisday?

MR. : I'll get the message out.MR. : Thank you very much.

MRMRMR

touch with?

FAA Tactical Net.Tactical Net.Who you trying to get in


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awt 38MR. : I was advised that AT700 [ph]

was trying to come on [inaudible].MR. : This is Air Traffic. We 111

[?] that.MR. : What was the question?MR. : [inaudible].[Inaudible background conversation.]MR. : FAA Tactical Net; go ahead.MS. : Hello. This is Loretta

McNair [ph] in Brussels, Belgium. Is anyone fromsecurity a part of the net?

MR. : That's affirmative.MS. : Okay. I'm just wondering if

anything is being coordinated with respect to allsecurity persons at this time in the system?

MR .MR .

Marcus Arroyo [ph'MR .MR .MR .MR.

Stand by, Loretta.Peter Falcone [ph], this isIs--which net is this?This is Tactical, Marcus.Okay.FAA Tactical Net to AEU 700.This is AEU 700. Go ahead,

MILLER REPORTING CO., INC.735 8th STREET,S.E.

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awtplease. This is Dominic.

MR. : Make that Europe, DominicDisregard. Loretta McNair?

MS . : Yes .MR. : You can drop off, Loretta

Contact AGO 100.

you .MS .

MR.

Okay. I sure w i l l ; thank

Ta ct ica l ne t clear.

39

MR. : I already did it.MR. : Listen; listen. I already

told 'em, I already gave [inaudible] instruction,[inaudible] the gates, our people will detail[inaudible] any truck deliveries, they've gottaconfirm 'em outside the fence.

MR .an open mi ke.

MR.MR.MR .

Are you there?

: Break, Dominic. You have got

: Oh, sorry.

: Okay.: New York, this is Boston.

New York Center?


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awt 40[No reply.][Phone ringing.]MR. : Cleveland.MR. : Cleveland, this is Tony at

the Command Center. I want to get you advised of aDelta 1989. You know, you're aware of the twoaircraft that crashed in the World Trade Center;correct?

MS .MR.

The third - -MSMR

Yes .Both were Boston to LAX 767.

[ inaudible].--767 on the exact same route

is Delta 1989. We just want to make s u r e - - h eshould be in your airspace I'm told by the NewEngland Region, and we just want to make sure thatwe have good contact with that aircraft.

MS. : Hold on a second. Delta1989 .

MS. : [inaudible] with the FederalBureau of Investigation. [inaudible].

MR. : Can I help you? Or do you


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r awt 41have some information for me? Better yet.

him, flight level 350 is where he's at right now.MR. : Okay. Would you make sure

that the captain is aware of the situation goingon .

MS. : Okay. And just one questionthat was asked of me here. Were both of the othert wo aircraft American?

fO MR. : One American. We cannotconfirm at all; that probably not both the samecarrier. ; - - .

MS. : Okay.MR. : Go ahead.[Simultaneous conversation by two

different parties.]MR. : Was that FBI joining--MR. : Okay.MR. : This is FB!,,.{_ [ph]

at SIOC.MS

' M I R - - ,: Thank you.: Thank you, sir.

9/11 Law Enforcement Privacy



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awt 42MR. : [inaudible] you probably met

me when I was out in Sacramento [inaudible].[Inaudible background conversation.]MR. : Command Center East. Tony.MR. : Hi, Tony. It's Brian in

Boston TRACON. Listen, I got some information foryou, it may or may no t be import a nt . We hadyouknow about Ame ri ca 11 and Uni ted ; right? Hel lo?

M R . : We know about the m; go ahead.M R . : Okay. We have a - - r i g h t about

the same time both a those guys departed Boston andboth were Los Angel es arri vals , we had a 767, atabout the same ti me , there was also a Delta 1 9 8 9 - -

MR. : Righ t. We, we've contactedClevelan d on him.

[Simultaneous c onversation. ]MR. You- -

i s -MR. : They're talking to him

- h e ' s near Pittsburgh now.MR. : Okay.MR. : We have contacted them

We're using extra security with them.

He


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awt 43

~

MR. : Okay; -great. Thanks.MR. : And 6& guys have departures

on "the gr ound, r i ght ? -at - - - ~ X !MR. : Yeah, we do, we do have ' e r a

on the ground.MR. : Okay.MR. : Okay; thanks. Bye.

MR. : What do you need?[Inaudible background conversation.]

ahead.

M R .M R . -

MR.

: Tactical Net to East Re gi on.: ' - - - . T h i s ' i s Eastern Region. Go

: Can you call me on J DL

M R . : Hold on a second. | [--givem e the last four again. / ,

M R . \ I I. / , ' 'M R . \ Okay; will/do.[Inaudible backcjrouncl conversation. ]

M R . .: [inaudible] .M R . za c.7.^{'i,naudible] ge't a moment


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awt 44here. Eit her you or Mar yla nd, probably go aroundto see who knows what in here about [ina udible]know any more tha n you or I know .

[Inaudible background c onver sat ion. ][Phone ringing.]MS. : Cleveland.MS . : Cleve land . It's Carla

[inaudible]. Hey, I got a question for you. Areyou tal king to Ame ric an 11 right now, th at justcrossed over the boundary?

MS. : No.MS .

a ctive radar?MS .MS .MS .

You don't have anything on

No .Okay; okay. Thank you. ByeBye .

MR . : The first fl i g h t, firstflig ht, Bost on- LA , 1100 grid [?], Boston to LA, it

was hija cke d, pilot under duress.MR . : We have an open mike on the

TAG N e t .


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awt 45MR. : Pete Sarconi [ph] , are you

monitoring the Tactical Net?MR. : Affirmative. Go ahead,

MarcusMR. : Okay. We know about Flight

11, American Flight 11. We know about AmericanFlight 77. Are you aware of United 175?

MR . : Negat i e .'MR./) / : Okay. Air traffic is

reporting that they've lost Flight 175 off a radar.United 175. We don't know where it originatedfrom. We believe it might have also been Dulles.They lost it over Indiana.

MR. : Okay.MR. : This is preliminary.MR . j \ f l J \ . ' ) : Okay. Last position was over

Indiana .MR. /'5/ 'Vi' : Guys, this is Boston. United

175 was off a Boston.

MR .MR .MR .

Was outta Boston?Yes .Okay.



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awt 46[Inaudible background conversation.]MR. : Back to Marcus, that comes

from our air traffic?MR.fj'/ That comes from our Air

Traffic.MR. : Okay; clear.MR. : Okay. Who, who just came on

and, and said it was outta Boston? We're gettingconflicting information, Pete. I'd like to confirmwho, who came no and said that United 175 was outtaBoston? Over.

M R .M R .

No. Is, is your IRS here?FAA Tactical Net to that last

party reporting on UAL 175.M R . : That 's what -- th e y said they

lost it over Indiana. I wonder if that m e a n s - -[Simultaneous conversation.]MR. : [inaudible] drop off for

another telecon.

MR. : Okay. TAG Net back toMarcus, you're getting your info from Air Traffic?

MR. : That is correct.



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awt 47MR. : Okay. We'll, we'll go with

that till further notice.MR. : All right. We're going to

follow 175 out of Dulles, at Dulles.MR. : Dave, go ahead.MR. : [inaudible] clear.MR. : They lost all contact with it

over Indiana but they could a found [inaudible].MR. : Boston, are you with us?MR . : Open, Tom. Say again.MR. : Okay. Stand by, please.

Okay. It looks like I have everyone on here exceptBoston Center. This is the Air Traffic CommandCenter, NTMO [?] on duty in the west area. I needto have all traffic management units do aninventory, basically an inventory of all airbornetraffic, ensure that you do not have any unusualsituations or any aircraft that are not accountedfor.

If you have any unusual situations orunaccounted-for aircraft, identify them and contactus here at the Command Center.


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awt 48[Simultaneous conversation.]MR. : Hey, Command Center. Command

Center.MR.MR .MR.

: Ed [?].: What about the VFRs?: I would think we would

primarily be concerned with commercial aircraft.MR. : Okay.MR. : [inaudible].MR. : All right. Thanks.MS. : Okay. That first part of

that statement was you just want--MR. : I want--MS. : -- [inaudible] situations or

you want a count of everything [inaudible]?MR. : No. I want, I want--I want

specific information, if there are any unusualinformations--

MS. : Okay, got--

MR. : --involving commercialaircraft or any missing aircraft. Any targets thathave dropped off; anything of that nature.

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awt 49MS. : Okay.MR. : This is FBI Boston, we're

trying to get an update on one of the agents [?] atthe a irport.

MR. : [inaudible].MS. : United 93 may have a bomb on

board.MR

speaking?MS

Okay. United 93. Who's

Cleveland Center.MR. : Okay. Cleveland, what's his

origination and destination?MS. : Is- -MR

Franc i co.: Out of Newark going to San

MS. : Out of Newark going to SanFrancisco. His position is 2015 Eastnaturallyhe's farther than that. He's east of Dryer [?].His exact position is 30 miles east of Dryer.

MR. : Great Lakes--MR. : Okay. You have a transponder

on this aircraft, or did he go primary?


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awt 50MS. : At this tim e he's code 1527

and we still have a transponder.M R . : Okay. And can you giv e me

any additional information as to why you believethere may be a bomb?

MS. : Bec ause he's creaming that onthe frequ en cy.

MR. : Okay; very good.MR. : [inaudible] an update from

FAA- -

now .

MR.MR.MR.

MR.

Any o ne else?Tactical Net back to BostonAll right. I'm d i s c o nne cting

The head FBI is on.MR. : Okay. We have two reports,

prelimi nary information, belie ved to be AmericanA irlin e s F light 7 7 an d Flight 1 1 col lid ed withWorld Trade Center. Also a pre lim inar y rep ort,Un ited A irli n es Flight 175 off radar; no fu rtherinformat ion.

M R . Okay. So that's A merican 77



51/161

awt 51and United 175?

MR. That's correct.MR. : Do we have their airport of

origin on both of those?MR. : Okay. Back to FBI. It's

America Flight 77, second flight is 11, those arethe two aircraft believed to be involved with theWorld Trade Center. Route is reported as Dulles toLos Angeles for 77. Boston to Los Angeles for 11.United Airlines is not believed to be involved inWorld Trade Center at this time.

MR.and American 11?

MR .

LA?MR .

MR.MR.

Dulles to LA?

MR.

Okay. So it's American 77

That's, that's correct.And American 11 was Boston to

That's the report I've got.Okay. And the other one was

Dulles to LAX.MR. : I've got [inaudible] second

one's American Airlines--


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awt 52MR. : [inaudible] I asked about any

suspicious aircraft.MR. : Yeah.MR. : Okay. I w a s - - I missed

someone, I thought it was you. Okay; thanks a lot.MR. : Yeah; it was Boston you

missed.MRMR

United 175radar.

MR .

: Oh.: Another report was regarding

We had a report that it was off the

: The United Airlines was notinvolved.

MR. : Okay. Is that--where wasthat United 175 from?

MR. : We're getting conflictingreports on that, FBI, on the 175.

MR. : Where did it go off radar?MR. : United one seventy--[Hang-up sound.]MR. : Stand by, please. Back to

FBI. I've got a report from Eastern, FAA Eastern


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awt 53Region Air Traffic, that it dropped off radar overIndiana.

MR.MR.

And United 175?That's correct.

MR. : Do you know where t h a t - -' ''.' J'CCMR. : Excuse me; negative. That's

not correct. That's American 77 that dropped off aradar in Indiana Center.j i / T ' " ' ' -! MR. : Okay. Who's that reporting,please?/TIC SCC MR. : The Air Traffic SystemsCommand Center here in Herndon, Virginia.

MR. : Thank you, sir. Copy FBI?MR. : Yes. We have American 7 7 - -

Here's the recap from Command Center. We haveAmerican 11, was the first one, Boston to LAX.United 175, Boston to LAX. The third aircraft,American 77 was a Dulles to LAX, was lost off radarin southern Indiana; whereabouts are still unknown.They're trying to recreate some radar data.

United 93 is the fourth aircraft inCleveland Center airspace. That was a Newark


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awt 54origination to San Francisco and there was somescreaming heard on board the aircraft and areference to a bomb being on board.

MR. : Eastern Region Tech Net toHeadquarters Tech.

MR. : Tactical Net, go ahead.MR. : Okay. We have a fast-moving

VFR aircraft moving towards the White House. We'vejust been informed now that it's moving away fromthe White House. Be alert that this is informationcoming from air traffic.

MR. : TAG Net copy.MR. : United 99, Newark to San

Francisco [inaudible] .MR. : No; it' s United 93 ; not 99

93 .MS . Hello?MR. : And just for everyone's

information, Command Center has implementedbasically a nationwide ground stop for all arrivalsand departures.

MR. [inaudible] World Trade



55/161

awt 55Center.

Control.MR.

MR.

This is Boston FBI to FAA

This is the FAA CommandCenter in Washington.

MR. : Yeah. This is Boston. I waswondering if I could just run down t h o s e - -

[ Simultaneous conversation.]MR. : Command Center.MR. : Hey, [inaudible]. Jim,

listen, I know you guys are busy. I got a questionfor you and hope you can answer it. What are wedoing with traffic that a r e - - t h a t is en route?I've got one aircraft that's an Angel f l i g h t ,that's flying through Raleigh-Durham's airspace enroute to Charlotte. I mean, am I supposed to tellthis tell this guy to divert and land at Raleigh orcan he continue on his way?

MR. : We're just stoppingdepartures from going. If [inaudible] in the a i r - -

MR. : He's in the air, we let him


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awt 56go. Very well. That's all I wanted to know, sir.Thank you.

MR. : --Boston to LA, Boeing 767.The other two flight call signs that we have noware United 93 and American 77.

[Inaudible background conversation.]MS . : Okay. Lee?MR. : United 93 was where?MS. : Eastern Region Command

Center. Dawn.MR. : United 93, originally

d e s t i - - f r o m Newark destined to San Francisco.American 77 is Washington Dulles to Los Angeles.

MR. : 77 and 93 had problems, orhave they dropped from radar?

MR. : We believe- -we're attemptingto get further--we believe American 77, there mighthave been reports of screaming on the frequency.

MR. : A plane hitting the west sideof the Pentagon! A plane's hitting the west sideof the Pentagon.

MR. : Please report that


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awt 57[ inaudible].

MR. : Report of a plane hitting thewest side of the Pentagon.

MR. : FAA Tech. Who's reporting?MR. : Lee, that came from Air

Traffic. They were tracking that airplane onradar.

[Inaudible background conversation.][Beeps audible.]MR. : Command Center East. Tony.MR. : Yeah. Our United--! need to

talk to someone and keep an open line here. We gotthis United starting to descend.

MR. : United 93?MR .MR .

9 3; yes.Thank you. I'll get right

now .M R . : Yeah, United 93 starting to

descend in Cleveland, Cleveland Center's airspace.M R . : Hey, Cleveland, we got people

1ikening.MR. : Okay. We just lost the


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awt 58transpon--transponder on Uni ted 93. He hadreversed dir ecti on, is heading eastbound. He'sabout over or west of Akron at this t i m e .

M R . : Okay. So when was the lastcom m unication we had with him ?

M R . : Quite a while ago. We hadsomething on a tape we're trying to pu ll , wethought we heard m enti on of a bomb. We're notsure .

M R .you right now?

M R .keep you adv ised

M R .ope n if you like

MR .MR .

: Anything else I can to help

: No. I just, just want toWe're not sure where he's going: Okay. I'll keep the line

: Yeah. I think so.: Let's do that.

M R . : Okay, and just so you know,we've lost the transponder completely and are nottrac king the pri ma ry, so we don't know whe re theaircraft i s.

MR. Okay; thank you.



59/161


60/161

awt 60MR. : -- [inaudible] and also

there's a big conference going onMR. : [inaudible] we have an

aircraft that's claiming to be a presidential--MR. : - - w i t h , with basically

[inaudible] including the FBI a n d - -MR. : --[inaudible] unit, and wants

to go JFK, 12, 120 radio at 056 and we n e e d - -MR. : --there's discussions about

the military, possible military involvement.MR. : Okay.MR. : --[inaudible] in fact

affiliated with that, you know, that entity, andbefore we would permit that to occur.

MR. : [inaudible] just a "headsu p , " and they may have better [inaudible]--

[Simultaneous conversation.]MR. : [inaudible] Air Force One

[inaudible] for today, we'll verify--

MR . : [inaudible] and then awayfrom the White House.

MR. : And about 28 minutes out, we


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awt 61be 1i eve.

MR. : Okay, FAA TAG Net, FAACommand Center.

MR. : FAA TAG Net , go ahead.MR. : Okay. This is the Comma nd

Center. We've received a report that United 93 isdescend ing in the area of Cl evel an d, the city ofC l e v e l a n d , Ohio.

MR. : [inaudible] 93 is de sce ndi ngover Cleveland.

MR. : Okay. I've got th at . 93descending over Cleveland?

MR. : That's the la tes t report thatwe have received at the FAA Command Center.

M R . : And we're trying to find anyairc raf t that might be in the vic init y, that m i g h t ,coul d at leas t give us a vis ua l, if ther e is anaircraft out there.

MR. : They said 29 min ut es out?

C l e v e l a n d , you estim ated about 29 min ut es out fromWashington?

M R . : 28, we believe, but again



62/161

awt 62it's a primary, that we believe when we lost thetransponder, is the correct one. We're not a 100percent and we're trying to get some kind a visualconfirmation, as I said, from another aircraft thatmight be in the vicinity.

MR. : And you guys [inaudible] allthe information and flight plan on United 93;correct?

MR. : Newark to San Francisco.MR. : Yeah. All right. So you

know what type aircraft and all that. Okay.MR. : [inaudible] I got it on the

TSC. I'm sure it's not as accurate as, as we'dlike; but I do have something.

MR. : [inaudible] towardsCleveland.

MR. : No; no. We're fine.MR. : Bill. Bill. Get, get John

to make copies of [inaudible] you stay here andhandle calls. John. John. Go ahead and makemultiple copies of that and start passing 'emaround in the Ops Center. That's the latest we


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awt 63have. Here's a copier. That copier is jammed.There's one in Op D [ph], if that one's j a m m e d . OpD. Straight up and to the left. Thank you.

MR. : [inaudible] report of a bombthreat on board [inaudible].

[Inaudible background conversation.]MR. : [inaudible] going away from

the aircraft. Let's see [inaudible] on alertaround the White House. One of [inaudible].

[Inaudible background conversation.]MR. : Command Center, Cleveland.MR. : He might be up in Op C making

copiesMR.MR .

Command Center- - o f t h a t - -

MR. : We're listening.MR. : Okay. We have an unconfirmed

report here, right now, that Pittsburgh is ATCO andwe have another aircraft confirmed hijacking at

Delta. We believe--we believe it's 89. Delta1989, which was out at Boston, is inbound toCleveland. Somehow apparently did, they did



64/161

awt 64confirm the hijacking on the frequency.

MR. : This is John.[Inaudible background conversation.]MR. : FAA TAG back to Air Traffic

Command.MR

Go ahead.Air Traffic Command Center

: We're still working thatR.request on - -

[Simultaneous conversation.]MR . : All right. And just a "heads

up" now on the Delta 1989.MR. : Okay. His call, call si gn - -MR. : He is actually still at

27,000 feet and heading westbound, west of theDryer View R [?] about 20 to 30 miles, 270. I donot know if we're communicating at this time but weare confirming now that he's a hijack.

MR. : Okay; thanks. I [inaudible]

he re .MR.MR.

Okay .You still show him westbound,


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awt 65you said, at 270

MR. : Yeah. Yes, he is still goingwest.

M R. : You said his destination isnow Clev eland ; correct?

M R. : No; no. That was notcorrect. We thought he was going in but he'sc o n t i n u i n g west 270. We do not k n o w - - t h e o r ig i n ald e s t i n ati on you mean o r - -

M R . : No. He - - o rigina lly he wasgoing to LA.

MR. : Rig ht; right. No; we do notknow where he's going at thi s tim e. We just knowhe was over Cle vel and at one poi nt. We thoughtthat when, when you repo rt ed the h i j a c k i n g he wasgoing in there ; but apparently not.

MR. : Thank you.M R . : 948, you have an airc raft

With aCall sign, is |9/11LaH Enforcement Sensitive |MR. : And are you guys--do you know

if anyone's tracking the United at all? The 93?MR. : No; we don't know if



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awt 66anybody's go t i t .

M R . : Okay.MR. : --[inaudible] JFK, they can't

identify this aircraft. They're trying to dot h a t - -

MR. : All right. Our best guess isthat he's a primary that's 2-0, 20 miles south ofElwood City [?], southeastbound, no altitude reportbecause his clock's off.

MR. : All right. 20 miles south ofElwood City and you think he's still eastbound;correct.

MR. : Southeastbound; yes. Theprimary we're tracking, that we believe is him.

MR. : FAA Tactical Center to AirTraffic Command.

MR. : Yeah, he's moving at a goodspeed, so I mean there shouldn't be too many otherprimaries out there that'd be moving that fastbut--

MR.MR.

Okay; understood; thank youyou know, we're not


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awt 67posit i ve.

MR .MR.

trying to find out.MR .MR .MR .MR .

Is Pittsburgh ATCO?We don't know yet; we're

: We've got a a i r c r a f t - -: Hey, Cleveland?: Yes .: This is [ina udible ]. I just

had a national conference, you weren't on it. Wejust advised everyone to, to land traffic anywheref e a s i b l e , you know, do the best we can to get themon the ground. I think, you know, you may alreadybe doing something along those lines [inaudible]you know, advise them to do the best they can--

[Simultaneous conversation.]M R. : Okay, we have a r e p o r t - -MR. : - - t r a f f i c on the ground.M R. : - - f r o m Air T r a f f i c - -M R. : Okay.MR. : Delta 1989, Cleveland to

Boston, confirmed hijacking. Delta 1989,C l e v e l a n d - B o s t o n , confirmed hijacking.


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awt 68MR. : Okay. 952. I've got D e l t a - -MR. : All right. The Delta that's

the hijack is now descending. He's about overWaterville [?] [inaudible] the Toledo area.

MR. : This is the FAA Air TrafficCommand--

[Simultaneous conversation.]MR. : [ inaudible].MR. : Delta 1989, Boston to

Cleveland, a Boeing 767, and we're gettingindications from Cleveland Center the aircraft isbeing hijacked.

MR. : We've got Delta 1989,Cleveland to Boston--

[ Simultaneous conversation.]MR. : Washington Tactical Net to

Eastern Region. Air traffic is clearing allairspace in the Washington area, all aircraftincoming are being diverted, clearing the areacompletely out. All aircraft are being held on theground. Over.

MR. : Okay. I copied that Eastern


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awt

4

69Region, all aircraft being held on the groundEastern Region.

M R . - - - . : -Aircraft c.laimirtg to be apresi denti al aircraft, call s i g n] |.They wanted a radio- -

MR 7\v Command Center, Cleveland.MR. : Go ahead.

Do we consider this secure?MR. : [inaudible].MR. : And this is the FAA Air

Traffic- -[Simultaneous conversation.]........ . ,

C-C MR .v^fff^J^-: As secure as we have[inaudible] .

MR. : -- [inau dib le] that Delta 1989is currently in the vic ini ty of Toled o, Ohio.

MR. : Toledo, Ohio. Delta 1989 isin the vicinity of Toledo, Ohio.

MR. : This is the Boston[inaudible]. What was the origi nating point for-Delta 1989?

- r . ~ MR. : .Okay, we've talked; to



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awt 70Pittsburgh and we believe they just evacuated dueto t h e - -

[Simultaneous conversation.]MR. : --United jet was going right

over the top a their facility at that [inaudible]as best we knew.

MR. : Right. We'll have agents goover and check that.

MR.MR.MR.MR .

So that's the issue thereOkay.Okay.The only other issue then

i s - -[Simultaneous conversation.]M R . : The indication also, the

original - -MR. : -- [inaudible] westbound

toward Chicago and now turning back eastbound,northeastbound, currently in the area of Toledo,Ohio.

MR.need to know?

: Is there anything else we


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awt 71MR .MR.

Well, they say t h a t - -Understand. We'll have

agents go their immediately.MR. : The pilot of the Delta we're

talking to, he's presently telling us that he'sgoing into Cleveland, so we're getting a little bita contradictory report. Okay. And they're sayingnow that he is [inaudible]--

MR. : [inaudible]?MR. : The pilot is saying that he

is not a trip [?] flight but we're just not a 100percent sure because there's been someinconsistencies [inaudible].

MR. : We've identified the locationor the departure point for aircraft number one. Atapproximately 1203 Zulu time, a i r c r a f t - -

[Simultaneous conversation.]MR. : [inaudible] Delta company

could confirm for us, through company, he's sayingcompany told him that he was not--that he was justgoing to Cleveland for precautionary measures.

MR. : --[inaudible] about 160


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awt 72knot s - -

: MR. : But we're not sure. Tr-^=MR;- : --{inaudible] looks l i k e - -

[Simultaneous conversation.]MR. : Check with, check with Delta.M R. : Yeah.M R . : Right. And that's all we

have; right?M R . : We have, Rick. I tried to

get in touch with Poughkeepsie tower; however, thephone lines are overloaded and the circuits arebusy. . ' . . . . - .

: Do you know a time aR . :departure?

MR. :M R . :

[inaudible]?M R . ;

bridge -[Inaudible background conversation.]

: Bridge is right here..,]

Affirmative. 1203Zulu time.D o you know what the bridge

Yeah; it's right there. The

[inaudible]'" |_9/11 Law Enforcement Sensitive

- - - . - * w r _ ? * * - M I L L E R R E P O R T I N G C O . , I N C .735 8th S T R E E T , S . E .W A S H I N G T O N , D. C. 20003-2802< 2 0 2 ) 546-6666


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awt 73MR .MR .

Tell t h e m - -[inaudible] to Eastern

Region. Do you copy?[Start part 3.]MR. : This is a continuation of

position 15. The time now is 9:55 local.MR. : He was just going to

Cleveland for a precautionary measure. But we'renot sure.

MR. : Check withwe'll check withDelta.

MR. Yeah.[Inaudible conversation in background.]MR. : [inaudible] Delta 1989.

Right there [inaudible].MR. : [inaudible]. You copy?MR. : [inaudible] Zulu.MS . : [ inaudible] .MR. : FAA Tactical Command to Air

Traffic Command, Herndon.MR. : Air Traffic Command, Herndon,

go ahead.


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awt 74MR.

United 93.MR .

ascertain.[ Pause.]M R.

Cleveland?M R.MR .MR.

Can we have a status on

Standby. We'll try to

Anything more on United 93,

I'm sorry; say again.Anything more on United 93?No. We've talked to

Washington, ca--showed them the primary [?] t h a t webelieve he used. Is he heading in there?

MS . : [inaudible].MR. : All right. 2 9 - - 2 0 north of

Johnstown now, the one that we believe is him.We've coordinated with Washington to let them knowhe's still proceeding southeastbound as far as weknow.

MR.MR.

Cleveland, Command Center

Yes. Go ahead.MR. : The Delta Airlines advises[Simultaneous conversation.]


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awt 75MR . FAA t e c h - -MR. : - - t h a t Delta 1989 is going

into Cleveland as a precautionary measure.MR. : Go ahead [inaudible].MR. : Okay. [inaudible] United 93,

it is unconfirmed, they believe it's a primarytarget - -

MR. : Okay; thank you.MR. : 20 miles northeast of

Johnstown, Pennsylvania, aircraft is presumably outeastbound.

MR. : Okay. No radio contact?MR. : Negative; that is correct; no

radio contact.MR . Okay. I've got that. Thank

you .MR. : There is an update on 93.

United Airline 9 3 - -[Simultaneous conversation.]

MS. : Tracey, you [inaudible] whatyou're hearing with [inaudible]--

MR. : And Command Center



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awt 76[inaudible] give us a decision, if they want us todo anything at Cleveland when this Delta lands.

MR. : Stand by.MR. : And Command Center, I know my

chief's talking to some people on the other l i n e ,but just so you know, we have an unconfirmed reportfrom a VFR, he believes he saw the United down low,around 7500 feet.

MR . : Thank you.[Conversation in background.]MR. : 0956 is the update on the

U n i t e d - -

update.

MR .MR .

MR.MR .

at 0956 our time

The location of that, please.Here you go; here's the

Stand by.On United Airline 93, this is

M R. : All right. He appears to beturning east and we're trying to get an exactlocation at this time.

MR. - - t h r e e miles northeast of



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awt 77Johnstown, Pennsylvania.

MR. : That's Johnstown.MR. : That's Johnstown, Johnstown,

Pennsylvania. It's eastbound; no radio contact.MR. : [inaudible] VFRs.MR. : All right. To Indianhead,

174 at one-one miles is what I'm being told, turneastbound and we're fairly confirmed at eightthousand by VFR.

MR. : Thank you. That' s- -you' restill showing that. Okay; got it.

MR. : Okay. If you want[inaudible] let me know, we can try and get those.

[Conversation in background.]MR. : One seventy [inaudible].MR. : No; it's the United Airlines

[inaudible].MR. : [inaudible].MR. : FAA TAC Net Air Traffic.

Looks like we got another plane down.MR. : This is FAA TAC; go ahead.MR. : [inaudible]. The--we're



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awt 78establishing a bridge with all the f a c i l i t i e s onanother bridge to keep you u p date d on somemovements. Any further report-- ,

V ~j- --' 'MR. : Yeah, this is FBI SILOC [?].

We just have vid eo , TV, the top of the Wor ld TradeCenter dropped into the streets.

M R . : Okay. We're copying that onbreaking news.

MR. : Ri ck [?], New York TRACON'son .

MR. : And the United 93, what theynow say is northwestbound, they say that the VFRis, is the CM, it's confirmed, and he's waving hiswings, we're not sure what if anyth ing that beamer[?] has to do wit h any thin g.

[Simultaneous conversation by twodifferent parties.]

M R . : [inaudible] know that we'regoing down to skeleton teams here in the building

and I need him to give me a call if he has aproblem with that.

MR. : Okay, he's, he's back towards


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awt 79the east now. I'd say about a 80 heading, erratic,a bit, little bit of an e r r a t i c - -

MR. : FAA TAG Net and Net AirTraffic.

M R. : FAA TAG N e t , go ahead.MR. : Okay. The latest update we

received, the United 93 is currently 21 miles eastof Johnstown, Pennsylvania, heading eastbound, lastreported at 8,000 feet, and not in any radiocontact.

MR. : Okay, 8,000 feet eastbound,21 miles east of Johnstown, Pa. No radio contact.

MR. : That's correct.MR.MR.MR.

Back to New York TRACON: New York TRACON is here.: Do you have that party, Rick

Dusharm [?] on the line?MR. : I don't hear him.MR. : FA TAG Net to Rick Dusharm,

New York TRACON.Okay, New York, I'm reporting up, you're

going down to skeleton team?


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awt 80MR. Yes .MR. : They're evacuating the

C a p i t o l , the Treasury, the Wh it e House and theState Dep art men t. How about the FBI? There' s[inaudible]. Yeah.

M R . : And it now appears that theUn ite d 93 is turning back to wards the so uthe asta g a i n , real ly, ri ght now, kind of I g u e s s - - !wouldn't say no ho l ding p attern but not p ro gressingin any one d i r e c t i o n here .

M R . : Okay.MR. : Chip [?], there's a "heads

u p . " We believe that Delta's no w talking toClev eland appr oach, and right now we're treating itas not a hij ack .

M R . : Thank you.M R . : Mr. [inaudible ], we've got

th e C ap ito l , the White Ho us e--M R . : Okay, the Unit ed has now come

up , back on, his transp o nder's up, he's back onh i s , on his original code, 8200 fee t.

M R . : - C a p i t o l .


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awt 81M R . United 93 transponder's back

on .MR. : Washington, Net FAA Security,

Great Lakes [inaudible].MR. : Go ahead Great Lakes.MR. : Washington, Oak Brook,

Illinois police are reporting receiving a 911 airphone call from a passenger reporting to be onUnited Flight 93. He's reporting three hijackerson board with knives and making threats of a bombon board.

MR. : Okay. I've got a passengerreportedly on United 93, three armed individualswith knives

MR. : Roger. Reporting also makingbomb threats. The call was received by Oak Brook,Illinois police, by 911 air phone.

MR. : Cell phone.MR. : Okay. I got that. 911 air

phone.[Two different conversation going on.]MR. : 93, cell phone call received


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awt 82from a passenger.

MR. Both were PD. In touch witha passenger. They still have the passenger on theline?

MR. : Three armed hijackers.MR. : No; they do not.MR. : Okay. Passenger broke

contact. 911 call, three armed individuals withknives. Also bomb threats.

MR. : With bomb threat. Passengerbroke, broke off contact [inaudible]. He's on acell phone. It was a 911 call, Joe.

MR. : FAA TAG back to--was thatGreat Lakes region?

MR. : Roger.MR. : Okay. I've got it.[inaudible] conversation in background.]MR. : That's a 9-1, 911 cell

phone - -

MS. : Go ahead, sir.MR. : Yes. This is Fuller at

Pittsburgh approach control. At 1345 w e - -



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awt 83[Simultaneous conversation.]M R . : Cleveland Command Center?M R . : Yes.MR. : We're advised that there's a

Northwest aircraft, Pittsburgh to DC, I assumeDCA,I do not know that for sure, that they are visitingat the moment. Can you look and see [inaudible].

MR. : onboard, that was bound forLos Angeles--

MR. :MR . :

w i t h - -M R .M R .

Call sign?But they lost radio contact

Don't h a v e one.- - a n d i t w a s turned a r o u n d - -

M R . : A l l ri g h t . P i t t t oDCA.M R . : Try DCA,ID and BWI.

W e ' r e - - r i g h t now,I'm jus t t o ld Wa s h i n g t o n .M R . : A l l r ig h t . W ha t d o t h e y w a n t

me to [ inaudible]?MR .

that criteriaM R .

: Anyone meets, someone meets

: Are there any questions?



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awt 84MR. : Okay; hold on. FR is off.MR. : Here's an update on 93. We

had the flight profile, is switch-off Pittsburgh,turned around, headed back towards Pittsburgh,overflew the airport and headed eastbound.

MR.MR .MR.

Larry [?].Okay. FAA Net Air Traffic.FAA TAG N e t , go ahead.Okay. We received an updateR. :

on Delta 1989 - -[Simultaneous conversation.]M R. : Disregarding Northwest, I

guess we're okay on that one. Thanks a lot.MR. : Okay.MR. : - - w e believe the aircraft

advised that they a re n o t - -MR. : I believe [inaudible] United

an d let me give you a position.MR. : - - a n d I believe are landing

at Cleveland. It's Delta 1989.MR . : Okay. So you've got radio

c o n t a c t -

MILLER REPORTING CO., INC.735 8th STREET, S. .

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awt 85MR. : Okay. He was 16 south of

Johnstown, VOR, JFT [?] and was leaving about a 140heading and now we've lost all radar on him.

[Different conversations ongoing at once.]MR. : [inaudible] comes in via

Delta Airlines.MR. That's the United.M R. : Okay. Now that was the guy

who had his transponder back on; right?MR. : Yeah, came on briefly and

then went back off with the primary and now we'velost him completely. Delta is working Clevelandapproach. They've advised us that they are goingto treat him like a trip aircraft on, on landing.

MR. : It's landed safely atCleveland.

MR. : [ inaudible].M R. : [inaudible] Delta 1989 has

landed safely at Cleveland. Delta--yeah, Delta1989- -

MR FAA TAG Net, FAA Air TrafficControl.


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awt 86MR

Command?MR

MR.

Stand by one, please.Okay. That was Air Traffic

That is correct.MR. : Go ahead, sir.MR. : We have a request. Are

we - -faci1ities are checking with us to releaseaircraft that may be associated with lawenforcement activity and military activity

[Two different conversations ongoing.]MR. : We have a report in the

vicinity of the United, of black, black smoke here,just again the position I just gave you atJohnstown was the last known position. We'retrying to see if we can get any ELT checks.

MR. : - - t h a t are not airborne,obviously aircraft that are en route are beingadvised to land at the closest destination, and wejust wanted to--the national operations manager has

a request to clarify, that we were able to permitmilitary and law enforcement aircraft to fly.

MR. : Okay. So you're releasing


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awt 87law enforcement military aircraft.

MR. : Well, we're checking with,with, with you and make sure that it's all right todo so .

MR.that one here

All right. Let me look into

MR. : Okay. Can I ask who thedecision making authority is that you're inregar--your contact was there?

MR . : Command Center, ACC.MR. : Air Traffic Command Center;

go ahead.MR. : Negative. I'm replying to

your inquiry.MR. : Yes; go ahead.MR. : Okay. We're in contact with

the ACC director here at headquarters.M R . : Is that the c i v i l - - i s that

security director?MR . That's affirmative.MR . : Okay; thank you. Okay. So

we'll--we have the national operations manager here


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awt 88at the Command Center, and we will, you know, awaityour work on military and law enforcement, if it'sokay for them to go.

MR. : Get right back to you.MR. : Thank you very much.MR. : Okay, and--okay. The last

lap longs [?] we have for the United are 3951north, 07846 west. Copy that, Command Center?

MR. : 3951 north, 07846 west, lastknown position.

MR. : Correct.MR .

Traffic Command.MR .

FAA TAG Net back to Air

Go ahead.MR. : We are working on that

request. I'll get right back on it.MR. : Okay. Thank you very much.[Conversation in background.]MR. : Okay. Do they know where the

AC'S [?] Command Center detail is located[inaudible]?

MR. : [inaudible].


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awt 89MR.MR.

[ inaudible].FAA Air Traffic Command

Center.MR. : [inaudible] that are coming

into the East Coast later this afternoon.MR . : Can you please repeat t h a t .

This is Boston [inaudible].MR . : We just wanted to see if

there's a command for the international arrivalst h a t are already airborne, inbound to theNortheast.

M R . : [inaudible] we'll havesomebody go over to the international terminal now.

M R. : FAA Tactical Net to AirTraf fic Command, Herndon.

M R . : Air Traffic Command.MR . I have an affirmative on that

request to release law enforcement militarya i r c r a f t .

MR. : Okay, message received, andwe'd just advise you that a group of fighters andtankers have launched out of Maguire and in an


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awt 90effort to avoid being a po ten tia l target on theground.

MR. :MR. :MR. :

New England Region.MR. :

Command, go ahead.MR. :

Okay; got it .FAA TAG Net with an update.Air Traffic Command Center,

Go ahead. Air Traffic

Can you give us a call on aseparate line. We're having trouble with thebridge here . [

MR/.-... : Okay; you broke up. J _You broke up after that. ,

, MR. :MR.MR.MR,

...we'll give you a call.: Thank you.

. . . . - - : " TAG Net with an update. Ireport all inbbund international flights are--

. [Simultaneous conversation.]MR. : J W e do have [inaudible] a

downed aircraft, we' r


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awt 91had the United.

MR

Control.MR

MR.

Roger.FAA TAG Net, FAA Air Traffic

Go ahead.MR. : Okay. We have several items.

Number one, Air Force One is airborne. We havesome concerns, the Washington Center has sometargets in the area that are unidentified and thereare concerns for the, for the safety of thataircraft.

MR. : Okay. Back to Air TrafficCommand. Air Force One is airborne and severalunidentified targets in the Washington area posinga threat?

MR. That is correct. We'reunsure of the targets. We just receivedindication, and I'll try and confirm from whereStandby one.

MR. : Okay.MR. : Do we have NMCC on board?MR. : [inaudible] NNC.


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awt 92[inaudible]

MRMR.

NMCC?NMCC is on.

MR. : Military Command Center?MR. : No, I believe that as the

Maintenance Command Center that checked in and FAATAC Net, we probably should get a military entityon here. We also received word from Air Force viaJacksonville Center. They're requesting a fighterescort.

MR. : Yeah, we definitely need tolink up with NMCC, National Military Command onthis. We're gonna work on that here. Do you havea liaison on your end?

MR. : We, we have some COF [?]representatives. Maybe we can get them[ inaudible]

MR. : Okay; thanks; appreciate it.MR. : We're just advised that CARF

is trying to get the link setup right now.[Background conversation.]MR. : Air Force One [inaudible]


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awt 93unidentified aircraft [inaudible]. Number one is9 3 , it's 20 minutes outside [inaudible].

MR. : All inbound f l i g h t s - -MR. : Command Center, this is

Cleveland. I know I've got the chief on anotherline. Do you need us, or do you want us on hereanymore? If not, I don't know that we haveanything else to report except for when this Deltalands and I can hang on for that, if you like.

MR. : We'll keep you on until theDelta 1ands.

MR. : Okay. All right.MR . : He has a SAP [?], and you can

keep, keep yourself right there?MR. : Oh, yeah.MR. : Let's, for now, let's do

that.MR. : All right.MR. : Okay. They got that

information. Here's the next two bits ofinformation. 1012. All inbound internationalflights are being diverted to Canada. The 1012.



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awt 94MR. : Cleveland, what's the status

of Pittsburgh right now?MR. : Okay. At 1013 - -MR. : Stand by.MR. : At 1013 - -

MR. : They're back in their towerand they are pulling aircraft in to land them.There were some holding. We'll get you a counthere, how many we have remaining to go in, if youwant to hold on a sec.

MR. : - - f r o m Andrews, there areunidentified aircraft in the area.

MR. : Okay. Pittsburgh is back inthe tower. They've taken all the aircraft from usThey still have about four in their airspace onfinal, waiting to land.

MR. : [inaudible] all under ATCs.Got it.

MR.MR.

Correct.

Unidentified aircraft in thearea, requesting fighter escorts. He's requestingf ighter--


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awt 95MR. : Okay, we're trying to garner

a list of airplane--of aircraft--of airports thatare available to, to be used. Shall we includePittsburgh in that useable airport category?

MR. : You want us to ask them or--Imean, as far as I'm concerned, yes. But you wantme to verify with them that they're going to keep acrew available?

MR. : Affirmative. If they're, ifthey're taking airplane, they're available.

MR. : Yeah, they're taking 'emright now. Yeah; okay. I would include them in.

MR. : [ inaudible] .MR. : I don't know yet.[Inaudible conversation in background]MR. : Okay. Randy, this

i s - - e v - - p u t everything under FAA TAG Net, T-A-CNet .

MR .MR.MR.MR.

[ inaudible].FAA TAG NET.[inaudible].Yes. Okay.

Yeah


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awt 96MR. This is New York TRACON with

an update on a possible aircraft. We tracked aSikorsky helicopter, 76010, from Poughkeepsie tothe Trade Center, it appeared to fly into the TradeCenter at 12:27. That is preliminary information.

MR. : They're saying that aSikorsky helicopter flew into the Trade Center.

MR. : TRACON, FAA Command Center.MR. : Hey, Command Center.MR. : Hey, Tommy, what, what--say

again; repeat your last.MR. : All right, Jimmy. We did a - -[Simultaneous conversation.]MR. : [inaudible] is on the ground.MR. : - - a target that we saw, the

only target that we saw--[Simultaneous conversation.]MR. : [inaudible].MR. : --[inaudible] Trade Center at

12:27 at 12:27, to fly into the Trade Center. W e - -MR. : They're taxi-ing him from

the, away from the terminal to the isolated area.



97/161

awt 97We had a dep art ur e off aR . :

P o u g h k e e p s i e - -M R . : [inaudible].MR. : --at 12 : 03 - -

[Simultaneous conversation.]M R . : They're taxing the Delta to

an isolate d area away from the te rmi na l.M R . : - - [ i n a u d i b l e ] southbound at

that t im e , was a Sikorsky he li cop te r, whic h isconsisten t wi th the speed tha t we follow ed it down.It was cal l sign 7601 Sier ra. They als o had aV F - - a n I FR Cherokee go to New Bedf ord. I haven'tbeen able to track that flig ht yet.

M R . : Okay, Tommy; thank you.M R . : They're saying they repl ayed

the radar and it's consi sten t wit h [inaudibl e] ofwhat went i nto the tower.

M R . : [inaudible].M R . : O k ay , C om m and C e nte r , " h ead s

up" on Pittsburgh.MR. : Yo?MR. They say they are p r etty m uc h


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awt 98saturated with aircraft. They said they couldprobably handle about six more arrivals if thereare diverts that need to go in there, but otherthan that, they're at capacity. So I don't knowhow you want that as far as them being available,but they say they probably cannot hold more thanabout six more airplanes there on the ground.

MR. : Yeah; the number is six.Thanks.

MR. : They-- they've replayed theradar and they have seen consistent--it's apreliminary report--/'/

8/14/2019 9/11 Air Traffic Contr

9/11 air traffic control transcript

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