9.01 summarize factors of interpersonal relationships
TRANSCRIPT
9.01 Summarize factors of interpersonal relationships
Activity
Answer the following questions.
List 5 of your personal traits.
What career(s) do you have in mind for yourself in the future?
Do you think your personal traits match your career choice(s)?
Concept of human relations and importance to SEM
Human relations Involves getting along with others
TeamworkPeople working together to achieve common goal
Personal traits necessary to enhance interpersonal
relations
1. Friendliness Getting along with others
2. Courtesy Having good manners and
polite demeanor
Personal traits necessary to enhance interpersonal relations
3. Ethical behavior Demonstrating honesty,
integrity and fairness
4. Creativity Using ones imagination to be
original and inventive
5. Initiative Being self-motivated to start
a task without being asked6. Responsibility
Being accountable for ones own actions and resulting consequences
Personal traits necessary to enhance interpersonal relations
7. Attitude Disposition towards people
and situation8. Self-control
Ability to slow anger and behave in disciplined way, not impulsive
Personal traits necessary to enhance interpersonal relations
9. Self-awareness Knowing ones strengths
and weaknesses10.Willingness to change
Adjusting to criticism or changes in environment
Personal traits necessary to enhance interpersonal relations
11.Self-esteem Self-respect or valuing ones
personal worth12.Empathy
Understanding another person’s situation or feelings
Personal traits necessary to enhance interpersonal relations
13.Assertiveness Having the confidence to
stand up for beliefs, ideas or rights
14.Time management Budgeting time and
respecting deadlines
Personal traits necessary to enhance interpersonal relations
15.Goal setting Planning for the future
Personal traits necessary to enhance interpersonal relations
Factors that facilitate successful teamwork
1. Train employeesEach new employee must know how to do the taskExisting employees need continuous education and training to improve knowledge, skills and efficiency
Factors that facilitate successful teamwork
2. Establish goalsCompany should plan how it will accomplish goals and objectivesAll team members should be committed to reaching company’s goals and objectives
Factors that facilitate successful teamwork
3. Delegate responsibility Assign roles and dutiesMake agreements for commitment to quality of work
Factors that facilitate successful teamwork
4. Evaluate performanceEvaluate individual employee performanceEvaluate whether or not company goals and objectives are attained
Factors that facilitate successful teamwork
5. CommunicateManagement should promote open and effective channels of communicationListening to customers may result in new products or better customer service and satisfaction
Activity
Take the following quizzes.
Monster Quiz - http://resources.monster.com/tools/quizzes/perfectcareer/
Princeton Review Quiz - http://www.princetonreview.com/cte/quiz/career_quiz1.asp