Villa Bonne Nouvelle

Welcome

Social Workplace implemented in a corporate environment - The Orange experience

How can we study the digital impact on work organization?

“test and learn” approach

Experimentation and working alternatively : villa bonne nouvelle

villa bonne nouvelle the context

Digital & Human

employer

Essentiels 2020: Orange’s strategic plan To build a a people-oriented and digital employer model using employee’s experience at the

height of the experience we want for our clients

Digital

transformation

HR at the heart of digital transformation – Orange Digital Leadership Inside A move toward digitalization :reform culture, simplify work organization and ways of working

thanks to digital tools and renew management practices

Y generation

The huge gap between generations: different expectations, values and

engagement levers By 2020, Y generation will represent 50% of the workforce and 75% by 2025

villa bonne nouvelle the story

« The most completed experience in France»

Source : L’atelier BNP Paribas

Since 1959, this place has always been the link between innovation and

people. The Parisian phone’s ladies- Les demoiselles du téléphone - had

the tough mission to connect customers and companies : ensure the link.

.

Today this 350m² space is in the heart of the “Silicon Sentier” so more

than ever in the center of innovation

Main objective : create and ease new ways of working in a digital cullture

observe the relation to work evolving and understand how this new

conditions and workplace foster a better social performance and better

efficiency of teams.

New working space for multidisciplinary project teams - Orange

employees and external people (startups and freelance). Create a

collaborative working space.

coworking

historic place

Agility and

flexibility

villa bonne nouvelle experimenting & exploring

TIME

impact of new ways

of working and

digital technologies

on working time

respect of work/life

balance

SPACE

reorganize premises

to create optimized

and modular

workstations

streamlining

interactions, arising

more informal and

spontaneous

communication.

MANAGEMENT

reconsider the

manager status:

dehierarchisation of

the decision making

procedure

reconstructing the

employee/manager

relationship.

OPEN

MINDEDNESS

the team diversity

allows better

open-mindedness,

better involvement

both in the

company and in

everyday work.

COLLABORATION

friendly environment

allows agile

approach, initiative

action and proximity

enhances

successful

interactions.Think-

tank i creates value.

Is there a causal relationship between work environment employee satisfaction, and

engagement?

The villa helps to analyze work evolution based on 5 topics.

GOAL: TO BE THE INCUBATOR OF NEW COLLABORATIVE PRACTICES

villa bonne nouvelle coworking?

350m² in the Silicon Sentier, the heart of Paris

60 workpositions + 3 meeting spaces

•modular area

•lounge area with TV

•free space

organization

•flesk desk policy

•free wifi/coffee

•free access from 7am

to 9 pm also the

saturday

•no dress code

•community kitchen

•be open , share and

be yourself

Encourage collaborations

3 STARTUPS

HR School -8 people

develop trainings and new

ways of learning for HR

people

villa bonne nouvelle who’s there?

Teams from Orange are mixed with externs : start-up & freelance people

Datavenue – 26 people

potential new services thanks

Big data and IoT.

high culture of innovation

My Orange – 22 people

the app for interacting with

our customers •illustrator

•motion designer

•Social media expert

Stample

online collaborative tool :

Create social library &Qualify

content

I Wheel Share

smartphone app to improve

everyday life of disabled

people

Simplon

Social company who trains

people to new technos

such as Ruby on rails, html,

css

#season1 3 ORANGE PROJECTS

4 FREELANCE

& 1 Feel Good Manager

villa bonne nouvelle feel good manager: new HR job

accompany

teams in their

appropriation

of space and

place disseminate

best practices

of the villa.bn

internally and

externally

develop

space and

communication

tools

connect

people,

projects and

the

ecosystem

animate

the community

ease

meetings

Be the driving force of the cultural transformation

Familiarization of new working modes

Explore, socialise and party on Sociable activities make up the cardinal ingredient to any “feelgood” workplace

OPEN MINDEDNESS MANAGEMENT

villa bonne nouvelle experience feedback #1YEARLATER

TIME SPACE

take aways to integrate in future projects

1. as first intent,

acculturate &

train managers

involved in the

project on agile

and

collaborative

mindset and

methods

2. take a particular

attention to

Iiclude in the

project also the

managers not

based on the

site and the M +

1 ( not be appart

of the team’s

discovery and

experience )

1. need to get on

board a feel

good manager

to connect

people, teams

and to ease the

sharing

1. think & design the

space’s

organisation by

delivering

platforms specific

to usages and

work situations

with people

2. integrate small

working rooms:

provide space for

calls and

individual work

that requires a

more quiet,

private

atmosphere

1. for the start up

choice : reinforce

the consistency

between orange

teams missions

and start up

2. encourage &

exchange and

collaboration -

organize team

building thanks to

entertainment to

grow the sense of

belonging and

better appreciate

external inputs

COLLABORATION

villa bonne nouvelle conclusions

Reasserted role : incubator for new collaborative and managerial practices

Identified actions to continue getting better

- settle an animation in the coworking space to go hereafter conviviality and create new synergies, new learning between peers

- a strategy of space “jobs/usage” orientated to design/ segment the working space

- space flexibility with diversified workstations and an appropriate level of equipment

- privacy respect (intimacy) =>allow isolation inside the collaborative space

- development of communication channels and collaboration in real time to allow behavioral and organizational agility

Levers for action

enhance awareness/ familiarization to operate cultural transformation

be conscious of the temporary adjustment required depending of level of maturity, job, age

use ripple effect: volunteering, valorization, nudges to transmit good practices

unlock behaviors by challenging people with start ups/freelancers ways of doing

Thank you!

severine.jazdzewski@orange.com