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C H A P T E R

12-1

Upgrade Guide for Cisco Unity Connection

UPDATE PART NUMBER

12

Changing the IP Addresses of Cisco UnityConnection 8.x Servers

This chapter contains the following sections:

Determining Whether a Connection 8.x Server Is Defined by a Hostname or an IP Address,

page 12-1 Associated Components on Which the IP Address of a Connection 8.x Server Must Be Changed,

page 12-2

Changing the IP Address of a Single 8.x Server That Is Defined by a Hostname (No Connection

Cluster), page 12-3

Changing the IP Address of a Single 8.x Server That Is Defined by an IP Address (No Connection

Cluster), page 12-5

Changing the IP Address of a Connection 8.x Publisher Server That Is Defined by a Hostname,

page 12-8

Changing the IP Address of a Connection 8.x Publisher Server That Is Defined by an IP Address,

page 12-11

Changing the IP Address of a Connection 8.x Subscriber Server That Is Defined by a Hostname,

page 12-14

Changing the IP Address of a Connection 8.x Subscriber Server That Is Defined by an IP Address,

page 12-17

Changing the IP Address of a Connection 8.x Site Gateway in a Cisco Voicemail Organization,

page 12-19

Determining Whether a Connection 8.x Server Is Defined by aHostname or an IP Address

The procedure you use to change the IP address of a Connection server depends on whether the server

is defined by a hostname or by an IP address.

To Determine Whether a Connection 8.x Server Is Defined by a Hostname or an IP Address

Step 1 On the server whose IP address you want to change, sign in to Cisco Unity Connection Administration

Step 2 Expand System Settings, and select Cluster.

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12-2


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Chapter 12 Changing the IP Addresses of Cisco Unity Connection 8.x Servers

Associated Components on Which the IP Address of a Connection 8.x Server Must Be Changed

You go to the Cluster page even when no cluster is configured.

Step 3 Select Findto display a list of servers in the cluster.

Step 4 For the server whose IP address you want to change, if the value of the Hostname/IP Address column is

a hostname, the server is defined by a hostname.

If the value of the Hostname/IP Address column is an IP address, the server is defined by an IP address.

Associated Components on Which the IP Address of aConnection 8.x Server Must Be Changed

When you change the IP address of the Connection server, you must also make the same change on all

associated components that reference the Connection server by IP address:

Bookmarks on client computers to the following web applications:

Cisco Personal Communications Assistant

Cisco Unity Connection Administration

Real-Time Monitoring Tool

Cisco Fax Server

Cisco Unified Application Environment

Cisco Unified Mobile Advantage

Cisco Unified Presence

Cisco Unified Personal Communicator

Cisco Unity Connection ViewMail for Microsoft Outlook

IMAP email clients that access Connection

Phone systems and related components:

Cisco EGW 2200

Cisco ISR voice gateway

Cisco SIP Proxy Server

Cisco Unified Communications Manager

Cisco Unified Communications Manager Express

PIMG/TIMG units

RSS readers

SMTP smart host

Voice-messaging systems with which Connection is integrated via VPIM, including:

Cisco Unity

Cisco Unity Express

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12-3


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Changing the IP Address of a Single 8.x Server That Is Defined by a Hostname (No Connection Cluster)

Changing the IP Address of a Single 8.x Server That Is Definedby a Hostname (No Connection Cluster)

Revised April 16, 2010

Caution Do not change the IP address of a Connection server during business hours. The server must be restarted

for changes to take effect.

Caution When Connection is installed on a virtual machine, the MAC address is calculated based in part on the

IP address of the virtual machine. Changing the IP address of a Connection virtual machine also requires

getting new Connection licenses that contain the new MAC address. For more information, see the

Managing Licenses in Cisco Unity Connection 8.xchapter in the System Administration Guide for

Cisco Unity Connection Release 8.xat

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsagx.htm

l.

If the Connection server is configured to get an IP address from a DHCP server, you cannot manually

change the IP address of the server using Connection processes. Instead, you must do one of the

following:

Change DHCP/DNS settings, and restart the Connection server by running the CLI command utils

system restart.

Disable DHCP on the Connection server by running the CLI command set network dhcp, and then

manually change the IP address by doing the following procedure.

For more information on the CLI commands, see the applicable version of the Command Line Interface

Reference Guide for Cisco Unified Communications Solutionsat

http://www.cisco.com/en/US/products/ps6509/prod_maintenance_guides_list.html .

To Change the IP Address of a Single 8.x Server That Is Defined by a Hostname (No Connection Cluster)

Step 1 Review the list of associated components on which you also need to change the IP address of the

Connection server if those components reference Connection by IP address. See the Associated

Components on Which the IP Address of a Connection 8.x Server Must Be Changed section on

page 12-2.

Caution If associated components reference the Connection server by IP address and if you do not

change the IP address as applicable, the components will no longer be able to access the

Connection server.

Step 2 In the Real-Time Monitoring Tool (RTMT) confirm that the server is running and available:

a. Using the RTMT, sign in to the server.

b. In the left pane, under Tools, select Alert Central.

c. In the right pane, on the System tab, if ServerDown is black, skip to Step 3.

If ServerDown is red, right-click ServerDown, and select Alert Details. Resolve the problem before

continuing.
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Changing the IP Address of a Single 8.x Server That Is Defined by a Hostname (No Connection Cluster)

Step 3 Sign in to Cisco Unity Connection Serviceability, and check the status of the server:

a. From the Tools menu, select Cluster Management.

b. In the Server Status column, confirm that the value for the current server is Primary. If the Server

Status column has any other value, resolve the problem before continuing.

Step 4 Check network connectivity and DNS server configuration by running the following CLI command:

admin: utils diagnose module validate_network

Log file: /var/log/active/platform/log/diag1.log

Starting diagnostic test(s)

===========================

test - validate_network : Passed

Diagnostics Completed

admin:Step 5 Back up the server by using the Disaster Recovery System. See the Disaster Recovery System

Administration Guide for Cisco Unity Connection Release 8.xat

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/drs_administration/guide/8xcucdrsa

g.html.

Step 6 If intrasite networking is configured, remove the server from the Connection site. For instructions, see

the Making Changes to the Networking Configuration in Cisco Unity Connection 8.xchapter of the

Networking Guide for Cisco Unity Connectionat

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/networking/guide/8xcucnetx.html .

Caution Readding a server to a Connection site can be a time-consuming process. Ensure that you

thoroughly understand the work required to readd a server to a site before you continue withthis procedure.

Step 7 On a DNS server, change the DNS record of the server to the new IP address. Update both the

forward (A) and reverse (PTR) records.

Step 8 Change the IP address of the server and, if applicable, the default gateway:

a. Sign in to Cisco Unified Operating System Administration.

b. From the Settings menu, select IP > Ethernet.

c. Under Port Information, change the value of the IP Address field and, if applicable, the Subnet Mask

field.

d. If you are moving the server to a different subnet that requires a new default gateway address, under

Gateway Information, change the value of the Default Gateway field.

e. Select Save, and the system restarts.

Step 9 In the RTMT, confirm that the server is running and available:



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Changing the IP Address of a Single 8.x Server That Is Defined by an IP Address (No Connection Cluster)


continuing.

Step 10 Update RTMT custom alerts and saved profiles.

RTMT custom alerts that are derived from performance counters include the hard-coded server IP

address. You must delete and reconfigure the custom alerts.

RTMT saved profiles that have performance counters include the hard-coded server IP address. You

must delete and readd the counters and then save the profiles to update them to the new IP address

Step 11 Check associated components and change configurations as required. (Consult documentation for the

affected products to determine how to make the required changes.) See the Associated Components on

Which the IP Address of a Connection 8.x Server Must Be Changed section on page 12-2.

Step 12 If the server was part of a Connection site before you changed the IP address, readd the server to the site.

For instructions, see the Making Changes to the Networking Configuration in Cisco Unity Connection

8.xchapter of theNetworking Guide for Cisco Unity Connectionat


Step 13 If Connection is installed on a virtual machine:Get and install new licenses based on the new IP address .

For more information, see the Managing Licenses in Cisco Unity Connection 8.xchapter in the System

Administration Guide for Cisco Unity Connection Release 8.xathttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsagx.htm

l.

Step 14 Back up the server by using the Disaster Recovery System. See the Disaster Recovery System



g.html.

Changing the IP Address of a Single 8.x Server That Is Definedby an IP Address (No Connection Cluster)








l.

Caution Do not change the IP address of a Connection server during business hours. The server must be restarted

for changes to take effect.



following:
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system restart.




Reference Guide for Cisco Unified Communications Solutionsathttp://www.cisco.com/en/US/products/ps6509/prod_maintenance_guides_list.html .

To Change the IP Address of a Single 8.x Server That Is Defined by an IP Address (No Connection Cluster)




page 12-2.


change the IP address as applicable, the components will no longer be able to access theConnection server.

Step 2 In the Real-Time Monitoring Tool (RTMT) confirm that the server is running and available:





continuing.

Step 3 Sign in to Cisco Unity Connection Serviceability, and check the status of the server:

a. From the Tools menu, select Cluster Management.b. In the Server Status column, confirm that the value for the current server is Primary. If the Server

Status column has any other value, resolve the problem before continuing.





===========================



admin:




g.html.
http://www.cisco.com/en/US/products/ps6509/prod_maintenance_guides_list.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/drs_administration/guide/8xcucdrsag.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/drs_administration/guide/8xcucdrsag.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/drs_administration/guide/8xcucdrsag.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/drs_administration/guide/8xcucdrsag.htmlhttp://www.cisco.com/en/US/products/ps6509/prod_maintenance_guides_list.html

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Step 6 If intrasite networking is configured, remove the server from the Connection site. For instructions, see

the Making Changes to the Networking Configuration in Cisco Unity Connection 8.xchapter of the

Networking Guide for Cisco Unity Connectionat


Caution Readding a server to a Connection site can be a time-consuming process. Ensure that youthoroughly understand the work required to readd a server to a site before you continue with

this procedure.

Step 7 On a DNS server, change the DNS record of the server to the new IP address. Update both the


Step 8 Change the IP addresses of the server in Connection Administration:

a. Sign in to Cisco Unity Connection Administration.

b. Expand System Settings, and select Cluster.

c. Select Findto display a list of servers in the cluster.

d. Select the name of the server.e. Change the value of the Hostname/IP Address field to the new IP address.

f. Select Save.

Step 9 Change the IP address of the server and, if applicable, the default gateway:




field.

d. If you are moving the server to a different subnet that requires a new default gateway address, under

Gateway Information, change the value of the Default Gateway field.


Step 10 In the RTMT, confirm that the server is running and available:





continuing.








http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/networking/guide/8xcucnet040.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/networking/guide/8xcucnetx.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/networking/guide/8xcucnetx.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/networking/guide/8xcucnet040.html

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Changing the IP Address of a Connection 8.x Publisher Server That Is Defined by a Hostname

Step 13 If the server was part of a Connection site before you changed the IP address, readd the server to the site.

For instructions, see the Making Changes to the Networking Configuration in Cisco Unity Connection

8.xchapter of theNetworking Guide for Cisco Unity Connectionat


Step 14 If Connection is installed on a virtual machine:Get and install new licenses based on the new IP address.

For more information, see the Managing Licenses in Cisco Unity Connection 8.xchapter in the SystemAdministration Guide for Cisco Unity Connection Release 8.xat


l.




g.html.

Changing the IP Address of a Connection 8.x Publisher ServerThat Is Defined by a HostnameRevised April 16, 2010







l.

Caution Do not change the IP address of a Connection server during business hours. When a Connection cluster

is configured, both servers must be restarted for changes to take effect.



following:


system restart.





http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/networking/guide/8xcucnet040.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/networking/guide/8xcucnet040.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/networking/guide/8xcucnetx.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsag310.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsagx.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsagx.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/drs_administration/guide/8xcucdrsag.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/drs_administration/guide/8xcucdrsag.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsag310.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsagx.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsagx.htmlhttp://www.cisco.com/en/US/products/ps6509/prod_maintenance_guides_list.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/drs_administration/guide/8xcucdrsag.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/drs_administration/guide/8xcucdrsag.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsagx.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsagx.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsag310.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsagx.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsagx.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsag310.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/networking/guide/8xcucnetx.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/networking/guide/8xcucnet040.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/networking/guide/8xcucnet040.htmlhttp://www.cisco.com/en/US/products/ps6509/prod_maintenance_guides_list.html

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To Change the IP Address of a Connection 8.x Publisher Server That Is Defined by a Hostname




page 12-2.



Connection server.

Step 2 In the Real-Time Monitoring Tool (RTMT), confirm that the publisher and subscriber servers are running

and available:

a. Using the RTMT, sign in to the publisher server.


c. In the right pane, on the System tab, if ServerDown is black, skip to Step d.


continuing.

d. Repeat Step a.through Step c.on the subscriber server.

Step 3 On the publisher server, sign in to Cisco Unity Connection Serviceability, and check the status of the

server:


b. In the Server Status column, confirm that the value for the current server is either Primary or

Secondary. If the Server Status column has any other value, resolve the problem before continuing.





===========================



admin:

Step 5Back up the server by using the Disaster Recovery System. See the Disaster Recovery SystemAdministration Guide for Cisco Unity Connection Release 8.xat


g.html.

Step 6 If intrasite networking is configured, remove the publisher server from the Connection site. For

instructions, see the Making Changes to the Networking Configuration in Cisco Unity Connection 8.x

chapter of theNetworking Guide for Cisco Unity Connectionat

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/drs_administration/guide/8xcucdrsag.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/drs_administration/guide/8xcucdrsag.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/networking/guide/8xcucnet040.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/networking/guide/8xcucnetx.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/networking/guide/8xcucnetx.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/networking/guide/8xcucnet040.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/drs_administration/guide/8xcucdrsag.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/drs_administration/guide/8xcucdrsag.html

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thoroughly understand the work required to readd a server to a site before you continue with

this procedure.

Step 7 On a DNS server, change the DNS record of the publisher server to the new IP address. Update both theforward (A) and reverse (PTR) records.

Step 8 On the subscriber server, change the IP address of the publisher server:


b. From the Settings menu, select IP > Publisher.

c. Change the IP address of the publisher server.

d. Select Save.

Step 9 On the publisher server, change the IP address of the publisher server and, if applicable, the default

gateway:




field.

d. If you are moving the publisher server to a different subnet that requires a new default gateway

address, under Gateway Information, change the value of the Default Gateway field.


Step 10 Sign in to the subscriber server by using an SSH application, and run the CLI command utils system

restartto restart the server, which updates the local name resolution files.

Step 11 In the RTMT, confirm that the publisher and subscriber servers are running and available:





continuing.






must delete and readd the counters and then save the profiled to update them to the new IP address.




Step 14 If the publisher server was part of a Connection site before you changed the IP address of this server,

readd the server to the site. For instructions, see the Making Changes to the Networking Configuration

in Cisco Unity Connection 8.xchapter of theNetworking Guide for Cisco Unity Connectionat

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/networking/guide/8xcucnet040.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/networking/guide/8xcucnet040.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/networking/guide/8xcucnetx.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/networking/guide/8xcucnetx.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/networking/guide/8xcucnet040.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/networking/guide/8xcucnet040.html

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Changing the IP Address of a Connection 8.x Publisher Server That Is Defined by an IP Address





l.

Step 16 Back up the server by using the Disaster Recovery System. See the Disaster Recovery SystemAdministration Guide for Cisco Unity Connection Release 8.xat


g.html.

Changing the IP Address of a Connection 8.x Publisher ServerThat Is Defined by an IP Address








l.





following:


system restart.






To Change the IP Address of a Connection 8.x Publisher Server That Is Defined by an IP Address




page 12-2.
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Connection server.

Step 2 In the Real-Time Monitoring Tool (RTMT), confirm that the publisher and subscriber servers are runningand available:





continuing.


Step 3 On the publisher server, sign in to Cisco Unity Connection Serviceability, and check the status of the

server:








===========================



admin:

Step 5 If intrasite networking is configured, remove the publisher server from the Connection site. For

instructions, see the Making Changes to the Networking Configuration in Cisco Unity Connection 8.x

chapter of theNetworking Guide for Cisco Unity Connectionat



thoroughly understand the work required to readd a server to a site before you continue withthis procedure.


Administration Guide for Cisco Unity ConnectionRelease 8.xat


g.html.
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/networking/guide/8xcucnet040.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/networking/guide/8xcucnetx.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/drs_administration/guide/8xcucdrsag.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/drs_administration/guide/8xcucdrsag.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/networking/guide/8xcucnetx.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/networking/guide/8xcucnet040.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/drs_administration/guide/8xcucdrsag.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/drs_administration/guide/8xcucdrsag.html

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Step 7 On the publisher server, change the IP addresses of the publisher server in Connection Administration:




d. Select the name of the publisher server.

e. Change the value of the Hostname/IP Address field to the new IP address.

f. Select Save.

Step 8 On the publisher server, change the IP address of the publisher server and, if applicable, the default

gateway in Cisco Unified Operating System Administration:




field.




Step 9 On the subscriber server, change the IP address of the publisher server:


b. From the Settings menu, select IP > Publisher.

c. Change the IP address of the publisher server.

d. Select Save.

Step 10 Sign in to the subscriber server by using an SSH application, and run the CLI command utils system


Step 11 In the RTMT, confirm that the publisher and subscriber servers are running and available:a. Using the RTMT, sign in to the publisher server.




continuing.










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Changing the IP Address of a Connection 8.x Subscriber Server That Is Defined by a Hostname

Step 14 If the publisher server was part of a Connection site before you changed the IP address of this server,

readd the server to the site. For instructions, see the Making Changes to the Networking Configuration

in Cisco Unity Connection 8.xchapter of theNetworking Guide for Cisco Unity Connectionat



For more information, see the Managing Licenses in Cisco Unity Connection 8.xchapter in the SystemAdministration Guide for Cisco Unity Connection Release 8.xat


l.

Step 16 Back up the server using the Disaster Recovery System. See the Disaster Recovery System



g.html.

Changing the IP Address of a Connection 8.x Subscriber ServerThat Is Defined by a HostnameRevised April 16, 2010







l.





following:


system restart.





http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/networking/guide/8xcucnet040.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/networking/guide/8xcucnet040.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/networking/guide/8xcucnetx.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsag310.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsagx.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsagx.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/drs_administration/guide/8xcucdrsag.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/drs_administration/guide/8xcucdrsag.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsag310.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsagx.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsagx.htmlhttp://www.cisco.com/en/US/products/ps6509/prod_maintenance_guides_list.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsagx.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsagx.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsag310.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsagx.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsagx.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsag310.htmlhttp://www.cisco.com/en/US/products/ps6509/prod_maintenance_guides_list.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/networking/guide/8xcucnetx.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/networking/guide/8xcucnet040.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/networking/guide/8xcucnet040.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/drs_administration/guide/8xcucdrsag.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/drs_administration/guide/8xcucdrsag.html

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To Change the IP Address of a Connection 8.x Subscriber Server That Is Defined by a Hostname




page 12-2.



Connection server.


and available:





continuing.


Step 3 On the subscriber server, sign in to Cisco Unity Connection Serviceability, and check the status of the

server:








===========================



admin:

Step 5Back up the server by using the Disaster Recovery System. See the Disaster Recovery SystemAdministration Guide for Cisco Unity Connection Release 8.xat


g.html.

Step 6 On a DNS server, change the DNS record of the subscriber server to the new IP address. Update both the


Step 7 Confirm that the DNS change propagates to the publisher server by using the following two CLI

commands on the subscriber server and the publisher server:
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/drs_administration/guide/8xcucdrsag.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/drs_administration/guide/8xcucdrsag.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/drs_administration/guide/8xcucdrsag.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/drs_administration/guide/8xcucdrsag.html

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utils network host

show tech network hosts

Step 8 On the subscriber server, change the IP address of the subscriber server and, if applicable, the default

gateway:




field.




Step 9 Sign in to the publisher server by using an SSH application, and run the CLI command utils system

restart to restart the server, which updates the local name resolution files.


a. Using the RTMT, sign in to the publisher server.b. In the left pane, under Tools, select Alert Central.



continuing.






must delete and readd the counters and then save the profiles to update them to the new IP address.








l.

Step 14 Back up the publisher server using the Disaster Recovery System. See the Disaster Recovery System



g.html.
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsag310.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsagx.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsagx.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/drs_administration/guide/8xcucdrsag.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/drs_administration/guide/8xcucdrsag.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsagx.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsagx.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsag310.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/drs_administration/guide/8xcucdrsag.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/drs_administration/guide/8xcucdrsag.html

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Changing the IP Address of a Connection 8.x Subscriber Server That Is Defined by an IP Address

Changing the IP Address of a Connection 8.x Subscriber ServerThat Is Defined by an IP Address








l.





following:


system restart.






To Change the IP Address of a Connection 8.x Subscriber Server That Is Defined by an IP Address




page 12-2.



Connection server.


and available:





continuing.
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Changing the IP Address of a Connection 8.x Subscriber Server That Is Defined by an IP Address


Step 3 On the subscriber server, sign in to Cisco Unity Connection Serviceability, and check the status of the

server:








===========================



admin:




g.html.

Step 6 On the publisher server, change the IP addresses of the subscriber server:




d. Select the name of the subscriber server.

e. Change the value of the Hostname/IP Address field to the new IP address.

f. Select Save.

Step 7 On the subscriber server, change the IP address of the subscriber server and, if applicable, the default

gateway:




field.

d. If you are moving the publisher server to a different subnet that requires a new default gatewayaddress, under Gateway Information, change the value of the Default Gateway field.


Step 8 Sign in to the publisher server by using an SSH application, and run the CLI command utils system



http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/drs_administration/guide/8xcucdrsag.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/drs_administration/guide/8xcucdrsag.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/drs_administration/guide/8xcucdrsag.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/drs_administration/guide/8xcucdrsag.html

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Changing the IP Address of a Connection 8.x Site Gateway in a Cisco Voicemail Organization




continuing.












Administration Guide for Cisco Unity Connection Release 8.xathttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsagx.htm

l.




g.html.

Changing the IP Address of a Connection 8.x Site Gateway in aCisco Voicemail Organization

For information on replacing a Connection site gateway when Connection networking is configured, see

the Making Changes to a Connection Site Gateway section in the Making Changes to the Networking

Configuration in Cisco Unity Connection 8.xchapter of theNetworking Guide for Cisco Unity

Connectionat

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsag310.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsagx.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsagx.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/drs_administration/guide/8xcucdrsag.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/drs_administration/guide/8xcucdrsag.htmlhttp://message%20url%20http//www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/networking/guide/8xcucnet040.htmlhttp://message%20url%20http//www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/networking/guide/8xcucnet040.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/networking/guide/8xcucnetx.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsagx.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsagx.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsag310.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/networking/guide/8xcucnetx.htmlhttp://message%20url%20http//www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/networking/guide/8xcucnet040.htmlhttp://message%20url%20http//www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/networking/guide/8xcucnet040.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/drs_administration/guide/8xcucdrsag.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/drs_administration/guide/8xcucdrsag.html

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