8seconds dramatically increases email conversion 2016

62
8Seconds Bvba Corda Campus Hasselt Kempische Steenweg 293/6 3500 Hasselt, Belgium Automated Real-Time Creative Content Optimization ©All rights reserved 8Seconds Bvba Basile Fattal Global VP Sales and Marketing [email protected] t www.8seconds.net

Upload: basile-fattal

Post on 14-Apr-2017

151 views

Category:

Marketing


0 download

TRANSCRIPT

Page 1: 8Seconds Dramatically Increases Email Conversion 2016

8Seconds BvbaCorda Campus HasseltKempische Steenweg 293/63500 Hasselt, Belgium

Automated Real-TimeCreative Content Optimization

©All rights reserved 8Seconds Bvba

Basile FattalGlobal VP Sales and [email protected]

Page 2: 8Seconds Dramatically Increases Email Conversion 2016

Why 8Seconds?

Optimizes the creative content to increase email conversions, revenue and ROI

Email Marketingplatform

A CBWith 8Seconds

Without 8Seconds

$

$

Page 3: 8Seconds Dramatically Increases Email Conversion 2016

How?

Simple and easy to implement. Get started within minutes!

CLICK HERE

< Just paste the8Seconds codehere >

Page 4: 8Seconds Dramatically Increases Email Conversion 2016

1. 8Seconds automatically generates multiple versions of your email using alternate content.2. The winning content is automatically identified based on click through behavior of the first email openers, in real-time.3. The winning content is then automatically delivered to the rest of the audience insuring the highest conversion possible

©All rights reserved 8Seconds Bvba

Automated real-time email optimization

Page 5: 8Seconds Dramatically Increases Email Conversion 2016

How does multivariate testing work?

©All rights reserved 8Seconds Bvba

1 HTML = 36 email versions

Variable 2Headline

Variable 1Header

Variable 3CTA

Page 6: 8Seconds Dramatically Increases Email Conversion 2016

Why is multivariate testing so effective?

5% 7%

A/B testing (few versions): Small gains

Page 7: 8Seconds Dramatically Increases Email Conversion 2016

Why is multivariate testing so effective?

5% 7%

A/B testing (few versions): Small gains

2% 3% 4%

8% 9% 10%

14% 15% 16%

5% 6% 7%

11% 12% 13%

17% 18% 20%

A/B/n testing (several versions): Big gains

Page 8: 8Seconds Dramatically Increases Email Conversion 2016

1. Generates automatically dozens of email verisons with multivariate testing.

Fully automated email optimizer: 4 steps

©All rights reserved 8Seconds Bvba

Page 9: 8Seconds Dramatically Increases Email Conversion 2016

1. Generates automatically dozens of email verisons with multivariate testing.

2. Automatically determines the required sample size of the test audience based on statistical validity.

Fully automated email optimizer

©All rights reserved 8Seconds Bvba

Page 10: 8Seconds Dramatically Increases Email Conversion 2016

1. Generates automatically dozens of email verisons with multivariate testing.

2. Automatically determines the required sample size of the test audience based on statistical validity.

3. Automatically identifies the winning content based on clicks or conversions (e.g. Possibility to track conversions through a pixel on the thank you page)

Fully automated email optimizer

©All rights reserved 8Seconds Bvba

Page 11: 8Seconds Dramatically Increases Email Conversion 2016

1. Generates automatically dozens of email verisons with multivariate testing.

2. Automatically determines the required sample size of the test audience based on statistical validity.

3. Automatically identifies the winning content based on clicks or conversions (e.g. Possibility to track conversions through a pixel on the thank you page)

4. Selects and displays automatically the winning content to the rest of the audience (since images are served remotely)

Fully automated email optimizer

©All rights reserved 8Seconds Bvba

Page 12: 8Seconds Dramatically Increases Email Conversion 2016

Testing on actual audience or segment

Testing at actual time of send

Real-time email optimization is more relevant

©All rights reserved 8Seconds Bvba

Page 13: 8Seconds Dramatically Increases Email Conversion 2016

Winner identified within hours

©All rights reserved 8Seconds Bvba

Send time

16:10Winner found

18:29

Page 14: 8Seconds Dramatically Increases Email Conversion 2016

Real-time dashboard

©All rights reserved 8Seconds Bvba

Tested on 3,000Sent to 143,988Gain of 4,098 clicks over the losing version!

Page 15: 8Seconds Dramatically Increases Email Conversion 2016

Dashboard shows the performance of each email combination

©All rights reserved 8Seconds Bvba

Page 16: 8Seconds Dramatically Increases Email Conversion 2016

Sherpa: MVT testing 92% Significant results

©All rights reserved 8seconds.net

Page 17: 8Seconds Dramatically Increases Email Conversion 2016

Multivariate testing

Testing effectiveness

Time testing

Segmentation

Subject line testing

Personalization

From name testing

Responsive template

300%

2%

15%

25%

20%

2%

5%

Improvements in Click Rates

Page 18: 8Seconds Dramatically Increases Email Conversion 2016

8Seconds Optimizer

Page 19: 8Seconds Dramatically Increases Email Conversion 2016

8Seconds cloud based platform

©All rights reserved 8Seconds Bvba

Page 20: 8Seconds Dramatically Increases Email Conversion 2016

Step 1: enter data for each variable

©All rights reserved 8Seconds Bvba

CTA

Click start

Image location

Image URL

No need to upload images to 8Seconds!

Page 21: 8Seconds Dramatically Increases Email Conversion 2016

Step 2: replace HREF & IMG codes in email with the 8Seconds HREF & IMG codes

©All rights reserved 8Seconds Bvba

HTML Email

8Seconds Optimizer’sHREF + IMG codes

8Seconds Optimizer’sHREF + IMG codes

Page 22: 8Seconds Dramatically Increases Email Conversion 2016

Email Marketing Tool

Delivers HTML Delivers images

Step 3: send your campaign as usual

©All rights reserved 8Seconds Bvba

Page 23: 8Seconds Dramatically Increases Email Conversion 2016

Clients and Partners

Page 24: 8Seconds Dramatically Increases Email Conversion 2016

Awards

Cuckoo Awardfor Innovation

EMMA Award

©All rights reserved 8Seconds Bvba

Page 25: 8Seconds Dramatically Increases Email Conversion 2016

Telecom

Travel

Energy

Fashion

Finance

Media

Print

E-Tail

Retail

Other

8Seconds clients

©All rights reserved 8Seconds Bvba

Page 26: 8Seconds Dramatically Increases Email Conversion 2016

8Seconds partners

©All rights reserved 8Seconds Bvba

ESP’s

DM Agencies

Digital Agencies

Page 27: 8Seconds Dramatically Increases Email Conversion 2016

Cases

Page 28: 8Seconds Dramatically Increases Email Conversion 2016

500% gain from CTA buttons copy testing

Winner found after only 287 unique views

Gain: + 498 %

©All rights reserved 8Seconds Bvba

Discover your My25 subscription > 25.58%

Discover your subscription > 16.28%

Discover your offer > 15.00%

I activate my subscription > 5.13%

I activate it now > 7.50%

I switch! > 9.76%

More information > 12.20%

Page 29: 8Seconds Dramatically Increases Email Conversion 2016

280% gain from CTA text + color testing

©All rights reserved 8Seconds Bvba

62% 22%

4 different colors

10 different button texts

Page 30: 8Seconds Dramatically Increases Email Conversion 2016

29% gain from 1 image + 3 different copy

Gain: + 29 %

©All rights reserved 8Seconds Bvba

Page 31: 8Seconds Dramatically Increases Email Conversion 2016

Case: Philips Sonicare7 headers x 6 CTA buttons = 42 different emails

©All rights reserved 8Seconds Bvba

Page 32: 8Seconds Dramatically Increases Email Conversion 2016

Winner CTR 16.5%Loser CTR 3.5%

Guess which is the winner?

470% increase©All rights reserved 8Seconds Bvba

Page 33: 8Seconds Dramatically Increases Email Conversion 2016

+1200%Sales

Old email Optimized email

0.15%conversion

1.9%conversion

1200% sales conversion increase

©All rights reserved 8Seconds Bvba

Page 34: 8Seconds Dramatically Increases Email Conversion 2016

Winning email creative used on website

©All rights reserved 8Seconds Bvba

Page 35: 8Seconds Dramatically Increases Email Conversion 2016

Optimizing content cross-channel

Email Websites and Landing pages Online Advertising Mobile ATL, Print, POS Coupons

©All rights reserved 8Seconds Bvba

Page 36: 8Seconds Dramatically Increases Email Conversion 2016

Optimize also your landing pages

8Seconds works also for landing page Multivariate Testing

Page 37: 8Seconds Dramatically Increases Email Conversion 2016

1000% increase

36 email versions tested40K reviews generated within a week

©All rights reserved 8Seconds Bvba

Page 38: 8Seconds Dramatically Increases Email Conversion 2016

Winner 22.2% Loser 10.6%

  Old Email Optimized Email Sales conversion rate 0.09% 1.80%

209% increase

©All rights reserved 8Seconds Bvba

Page 39: 8Seconds Dramatically Increases Email Conversion 2016

9.12%

6.38%

5.15%

4.86%

3.03%

5.56%

5.25%

3.20%

2.91%

1.74%

7.97%

5.67%

5.35%

5.33%

2.66%

307% increase. Don’t stop testing!

Page 40: 8Seconds Dramatically Increases Email Conversion 2016

Fiat: 6 versions

©All rights reserved 8Seconds Bvba

Page 41: 8Seconds Dramatically Increases Email Conversion 2016

Uncheck unwanted combinations

©All rights reserved 8Seconds Bvba

Page 42: 8Seconds Dramatically Increases Email Conversion 2016

30 minutes to identify winner

Page 43: 8Seconds Dramatically Increases Email Conversion 2016

154% improvement

©All rights reserved 8Seconds Bvba

Page 44: 8Seconds Dramatically Increases Email Conversion 2016

15.83% 10.28%

154% improvement

Page 45: 8Seconds Dramatically Increases Email Conversion 2016

Winning version: 9,918 clicksLosing version: 6,440 clicks

Gain of additional 3,478 clicks

Page 46: 8Seconds Dramatically Increases Email Conversion 2016

Options

Page 47: 8Seconds Dramatically Increases Email Conversion 2016

Uncheck unwanted combinations

©All rights reserved 8Seconds Bvba

Page 48: 8Seconds Dramatically Increases Email Conversion 2016

Integrated mobile optimizationWinning content identified by device type: Mobile vs. Desktop

ExplorerFirefoxChromeSafariOpera

AndroidiPhoneBlackberryNokiaTabletsPalm

©All rights reserved 8Seconds Bvba

Page 49: 8Seconds Dramatically Increases Email Conversion 2016

Different devices, different resultsDesktop winning banner

Mobile winning banner

Page 50: 8Seconds Dramatically Increases Email Conversion 2016

Optimize by any segmentation

Gender

Age bracket

High-spender, Low-spender

Mobile vs. Desktop

Or any segmentationavailable in the database

Simply include the segment in the code generated by the 8Seconds Optimizer and 8Seconds will optimize by segment [gender], [age-bracket], ...

CTA

CTA

©All rights reserved 8Seconds Bvba

Page 51: 8Seconds Dramatically Increases Email Conversion 2016

Different segments, different results

©All rights reserved 8Seconds Bvba

Page 52: 8Seconds Dramatically Increases Email Conversion 2016

New feature! The Button Creator

The Button Creator allows you to easily generate dozens of buttons, all by yourself, in just a few minutes, right from within the 8Seconds application (no Photoshop needed)

Page 53: 8Seconds Dramatically Increases Email Conversion 2016

What can you test?

Page 54: 8Seconds Dramatically Increases Email Conversion 2016

Alternate images

CLICK HERE

ACME

CLICK HERE

ACME

CLICK HERE

ACME

Page 55: 8Seconds Dramatically Increases Email Conversion 2016

Alternate CTA’s (static, text, animated…)

CLICK HERE

ACME

CLICK HERE

ACME ACME

CLICK HERE

Page 56: 8Seconds Dramatically Increases Email Conversion 2016

Alternate headlines (*as images of text)

CLICK HERE

ACMESUMMER HOLIDAYS

CLICK HERE

ACMEHOLIDAY TRAVEL

CLICK HERE

ACMESUMMER HOLIDAY TAVEL

Page 57: 8Seconds Dramatically Increases Email Conversion 2016

Alternate offers

CLICK HERE

ACME

CLICK HERE

ACME

CLICK HERE

ACME

Page 58: 8Seconds Dramatically Increases Email Conversion 2016

Different positions of content like CTA’s

CLICK HERE

ACME

CLICK HERE

ACME

CLICK HERE

ACME

Page 59: 8Seconds Dramatically Increases Email Conversion 2016

With or without an image

CLICK HERE

ACME

CLICK HERE

ACME

Page 60: 8Seconds Dramatically Increases Email Conversion 2016

Content order

ACME ACME

AB

BA

Page 61: 8Seconds Dramatically Increases Email Conversion 2016

With or without a navigation bar

CLICK HERE

ACME

CLICK HERE

ACMELink Link Link Link

Page 62: 8Seconds Dramatically Increases Email Conversion 2016

Contact 8Seconds

www.8seconds.net

[email protected]

©All rights reserved 8Seconds Bvba