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Critical Success Factors in Critical Success Factors in Choosing an Online Hosting Choosing an Online Hosting Platform Platform Society for Scholarly Publishing Annual Meeting June 3, 2004 Carol Meyer Maxwell Publishing Consultants Moderator

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Critical Success Factors in Critical Success Factors in Choosing an Online Hosting Choosing an Online Hosting

Platform Platform

Society for Scholarly Publishing Annual MeetingJune 3, 2004

Carol MeyerMaxwell Publishing Consultants

Moderator

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I shall set forth for somewhereI shall set forth for somewhereI shall make the reckless choiceI shall make the reckless choice

—Robert FrostThe Sound of the Trees [1916]

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Our Session Plan Our Session Plan

• Overview of Online Hosting: Carol Meyer• The Voice of Experience: Our Panelists Talk about

1. Project Goals and Objectives2. Critical Factors in Meeting those Goals3. Capabilities and Costs (vendor selection)4. "Gotcha's"

• And• Business Issues: Rob Paulis, Sage• Performance Considerations: Wendy Shank, AAAS• Production Issues: Eric Pepper, SPIE

• Discussion

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Overview of Online HostingOverview of Online Hosting

Carol A. MeyerMaxwell Publishing Consultants

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What are online hosts? What are online hosts?

An online host is an organization that provides the technology, service, and possibly staffing to make electronic dissemination of information available to end users.

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What do they offer?What do they offer?

• Editorial services• File conversion• Electronic production services• Hosting equipment• Software• Administrative tools• E-commerce

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Business Models for Online VendorsBusiness Models for Online Vendors

• Fee for Service• Software License/Application Service

Provider (ASP)• Royalty• Royalty Pool• Commission• Joint Venture/Shared Risk

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Types of Online Hosting ProvidersTypes of Online Hosting Providers

• Commercial Publishers• Dedicated Hosting Providers• Printers• Subscription Agents• Secondary Publishers• University Presses• Library Organizations• Societies

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Questions to Ask: Questions to Ask: What are you trying to do?What are you trying to do?

1. What are your mission, goals, and objectives?

2. What is your business model?3. What types of content will be included?

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Questions to Ask:Questions to Ask:What features do you need?What features do you need?

4. What type of citation linking will be included?

5. What facilities for search and navigation must be available?

6. How can users personalize their experience?

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Questions to Ask:Questions to Ask:How will the system support your How will the system support your

business model?business model?7. What are your branding requirements?8. What sorts of usage statistics will you

need?9. What are the specific performance level

needs?10. How much software development flexibility

will the project require?

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Questions to Ask:Questions to Ask:How will it happen?How will it happen?

11. What is your current workflow?12. How will tasks between staff and vendor be

broken down?

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Questions to Ask:Questions to Ask:WhatWhat’’s the bottom line?s the bottom line?

13. How does your culture fit with that of the online host?

14. How much will it cost?15. What is the vendor’s reputation?

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A Partial List of ProvidersA Partial List of Providers

• AIP Publishing Services• Allen Press• Atypon• Beacon Press• Blackwell Synergy• Cadmus• Cambridge Scientific

Abstracts• Extenza• Highwire

• Ingenta• MetaPress• OCLC• Ovid• Project Euclid• Project MUSE• ScienceDirect• ScholarOne• Wiley Interscience

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ResourcesResources

• Choosing an On-line Host: 15 Questions for Scholarly Publishers to Ask (and Answer), AIP White Paper, forthcoming by Carol Meyer

• “Ejournal Hosts: The Next Generation,”Econtent, Jan/Feb 2004 by Judy Luther and October Ivins

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ContactContact

Carol A. MeyerMaxwell Publishing [email protected]

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And Now, Our PanelistsAnd Now, Our Panelists

• Rob PaulisDirector of Electronic PublishingSage Publications

• Eric PepperDirector of PublicationsSPIE

• Wendy ShankSenior Production ManagerAAAS

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The prologues are over. It is a question, now,The prologues are over. It is a question, now,Of final belief. So say that final beliefOf final belief. So say that final beliefMust be in a fiction. It is time to choose.Must be in a fiction. It is time to choose.

—Wallace StevensAsides on the Oboe [1942]

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Your turnYour turn……