8. motivasi kerja (content)

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    MOTIVASIKERJA

    Content Theories

    PIO 2009

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    Arah perilaku dalam organisasi

    choice of behaviors

    Usaha yang dilakukan individu ybs

    amount of effort

    The persistence displayed in meeting goals.

    duration of behavior

    PIO 2009

    Konsep Motivasi

    dorongan psikologis dalam diri individu yang berpengaruh pada:

    Intr ins ic Motivat ion

    dorongan yang ditimbulkan oleh pekerjaan itu sendiri

    Extr insic Motivat ion

    Dorongan yang ditimbulkan oleh reward eksternal

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    PIO 2009

    A Simple Model of Motivation

    NEED

    Creates desire to fulfill needs

    (food, friendship, recognition,

    achievement).

    BEHAVIOR

    Results in actions

    to fulfill needs.

    REWARDS

    Satisfy needs; intrinsic

    or extrinsic rewards.

    FEEDBACKReward informs person whether behavior was appropriate and should beused again.

    Peters (2001)

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    PIO 2009

    Perkembangan Konsep Motivasi

    Tradisional

    Human Relations

    Human Resources

    Kontemporer

    Reward ekonomis (kompensasi) bagi kinerja

    yang baik

    Reward non ekonomis (kelompok kerja yang kompak dan

    ramah)

    Pekerja merupakan manusiakonsep manusia sosial

    diperkenalkan

    Pengenalan terhadap konsep manusia seutuhnya

    Pekerja merupakan individu yang kompleks dantemotivasi oleh banyak faktor secara unik

    content theoriesmenekankan analisis terhadap kebutuhanmendasar manusia

    process theoriesmenekankan analisis terhadap proses

    berpikirbagaimana manusia termotivasi melakukan sesuatu?

    reinforcement theoriesmenekankan proses belajar individu

    untuk membentuk perilaku kerja yang diinginkan

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    PIO 2009

    Content Theories

    Asumsi Dasar

    Kebutuhan mrpkn kondisi ketidakseimbangan fisiologis dan psikologis yang

    menyebabkan individu terdorong untuk mencapai keseimbangan

    Individu termotivasi untuk mencapai tujuan guna memuaskan kebutuhannya.

    Kebutuhan merupakan persyaratan individu untuk bertahan.

    Untuk memotivasi individu:

    1) Tentukan kebutuhan apa yang butuh pemuasan.

    2) Yakinkan individu memperoleh reward saat kinerjanya baik.

    Macam TeoriHierarchy of Needs Theory

    ERG Theory

    Two-Factor Theory

    Acquired Needs Theory

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    PIO 2009

    Maslows Hierarchy of Needs

    Prinsip Dasar

    Deficit PrincipleKebutuhan yang terpuaskan bukan motivator bagi individu untuk

    melakukan perilaku tertentu.

    Individu bertindak untuk memuaskan kebutuhan yang dirasakannya

    masih defisit (kurang)

    Progression PrincipleKelima kebutuhan menempati posisi yang hirarkis (hierarchy of

    prepotency)

    Kebutuhan pada level terbawah harus terpenuhi terlebih dahulu

    sebelum memenuhi kebutuhan di tingkat atasnya.

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    PIO 2009

    Maslows Hierarchy of Needs

    Physiological Needs

    Safety Needs

    Belongingness Needs

    Esteem Needs

    Food, water, sex Heat, air, base salary

    Safe work,fringe benefits, job security

    Recognition, high status,

    increased responsibilities

    Work groups, clients,coworkers,

    supervisors

    Opportunities for training,

    advancement, growth, and creativity

    Freedom from war, pollution,

    violence

    Family, friends, community

    groups

    Approval of family, friends,

    community

    Education, religion,hobbies

    personal growth

    Self-Actualization

    Needs

    Fulfillment offthe Job Fulfillment onthe JobNeed Hierarchy

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    PIO 2009

    Asumsi & Prinsip Dasar

    Hierarchy of PrepotencyTidak berasumsi bahwa kebutuhan di level bawah harus

    terpuaskan sebelum memenuhi kebutuhan di level

    atasnya.

    Frustration-Regression Principlean already satisfied lower-level need becomes

    reactivated when a higher-level need is frustrated

    Alderfers ERG Theory

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    Existence NeedsKebutuhan akan kesejahteraan fisik dan material.

    Relationship NeedsKebutuhan akan hubungan interpersonal yang memuaskan.

    Growth NeedsKebutuhan akan pertumbuhan dan perkembangan psikologis.

    PIO 2009

    Alderfers ERG Theory

    ERG Needs

    Pengembangan teori Malsow yang menekankan padakeberadaan 3 kebutuhan dasar individu

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    PIO 2009

    Alderfers ERG Theory

    GrowthSelf-development,

    creative work

    Worker continually

    improves skills

    Relatedness Interpersonalrelations, feelings

    Good relations,feedback

    ExistenceFood, water,

    shelter

    Basic pay level

    to buy itemsLowest

    Highest

    Need Level Description Examples

    Setelah kebutuhan di level bawah terpenuhi, individu mencari pemenuhan kebutuhan

    di level berikutnya.

    Ketika kebutuhan di level atas tidak terpuaskan, kebutuhan di level bawah meningkat.

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    PIO 2009

    Herzbergs Two Factors Theory

    Area of Satisfaction

    Area of Dissatisfaction

    Motivators

    mempengaruhi

    tingkat

    kepuasan

    Hygiene factors

    mempengaruhi tingkat

    ketidakpuasan

    Motivators

    Hygiene Factors

    Achievement

    Recognition

    Responsibility

    Work itself

    Personal growth

    Working conditions

    Pay and security

    Company policies

    Supervisors

    Interpersonal relationships

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    PIO 2009

    Konsep Dasar

    Hygiene FactorsPemenuhan terhadap Hygiene Factors dapat mencegah atau

    menghilangkan ketidakpuasan kerja;

    Namun, tidak akan meningkatkan kepuasan kerja

    MotivatorsPeningkatan terhadap motivator dapat meningkatkan

    kepuasan kerja;

    Namun, tidak akan mencegah ketidakpuasan kerja

    Herzbergs Two Factors Theory

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    PIO 2009

    Mc.Clellands Acquired Needs Theory

    Need for Achievement

    desire to accomplish something difficult, master

    complex tasks, and surpass others

    Need for Affiliation

    desire to form close personal

    relationships, avoid conflict, and

    establish warm friendships

    Need for

    Powerdesire to influence

    or control others

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    PIO 2009

    The Need Profile of Successful Executives

    The most important need for executive success is the

    need for social power.

    Persons with a high need for affiliation may not makethe best managers.

    While nPower is often accompanied by a high need for

    achievement the later need in itself is not consistently

    associated with executive success.

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    PIO 2009

    Job Enrichment Theory

    Redesigning jobs should increase their motivationalpotential (Oldham & Hackman)

    A better fit between persons and their jobs should

    foster both high work productivity and a high-qualityexperience for the people who do the work.

    Vertical loading(introducing planning and decision-making responsibility) increases the challenge ofwork (complexity and job depth) and reverses the

    effects of overspecialization. Job enrichment works best for individuals who have

    a desire for personal growth.

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    PIO 2009

    Five Core Dimensions of Work Skill variety:the variety of activities required in

    carrying out the work.

    Task identity:the completion of a whole and

    identifiable piece of work. Task significance:how substantial an impact the

    job has on the lives of other people.

    Autonomy:the freedom, independence, and

    discretion that one has to do the job. Job feedback:how much performance feedback the

    job provides to the worker.

    Motivation Through Job Design (contd)